Vodafone Outage Report in Shotton, County of Flintshire, Wales
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E-mailProblems in the last 24 hours in Shotton, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Shotton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Shotton, Wales
Latest outage, problems and issue reports in Shotton and nearby locations:
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Yoz
(@JohnHug01403732) reported
from
Liverpool, England
@VodafoneUK poor service from Vodafone yet again been trying to get proof of purchase for a couple of weeks and it's not happening, help
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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Jennie Davies
(@justjennie84) reported
from
Liverpool, England
@VodafoneUK are there issues with your network I can’t call or text
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Jay
(@Scouseblinder) reported
from
Liverpool, England
@VodafoneUK Servers down again joke
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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Chris De Burger
(@Chris_De_Burger) reported
from
Llay, Wales
@VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Darren Aitchison
(@Bezakdaz) reported
from
Neston, England
@VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Seatle
(@Seato66) reported
@VodafoneUK can you confirm what the cause of the 4G network problem is in my postcode and when it will be fixed. My postcode is CH63 5NS. 4G doesn’t appear to be working. Appreciate prompt reply. Thanks
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Εδουάρδος
(@EMJP1981) reported
@VodafoneUK I just had a live chat with one of your team who abruptly ended the live chat after I asked a question. Terrible customer service. I shall be looking elsewhere now.
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toonarmy2020
(@stevetoonarmyla) reported
@VodafoneUK I would not wish this company on my worst enemy, 1.9mb download speeds on 4G, have to use my home wifi to use internet. And then you have the cheek to keep putting prices up for a shite service, roll on may next year when my contract ends.
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Shravan awasthi
(@shravanawasthi1) reported
@VodafoneGroup May I know how my plan changed without my request and sending 3times more bill..this is the reason to people switching your worst service..@VodafoneUK @TRAI
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Lucie Fur
(@Lucie_Fur99) reported
@VodafoneUK Is anyone going to help me. I've DMd and had no response
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MegaTron
(@megatron_me) reported
@VodafoneUK why is your phone staff so rude. How do you complain about Omar in Billing team?
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paige 🤷🏻♀️
(@paigelouisee2) reported
@VodafoneUK I need to cancel a contract can u help me
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Harry Nicholson
(@Harryn9000) reported
@JamesGo52282075 @VodafoneUK thank god i have wifi at least been able to contact people my partner on 02 and it also down
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Hayley Palmer
(@Hayley34palmer) reported
Vodafone UK @VodafoneUK Ive just spent another hour of my time trying to sort the same issue out! I have been offered a deal and Vodafone now wont honour it. AVOID VODAHONE AT ALL COSTS! They do not honour or care about contracts!
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James Gorman
(@JamesGo52282075) reported
@VodafoneUK I’m having problems both texting and phoning people. Is there some work done on the masts where I live? In Bromborough, Wirral