Vodafone Outage Report in Connah's Quay, County of Flintshire, Wales
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E-mailProblems in the last 24 hours in Connah's Quay, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Connah's Quay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Connah's Quay, County of Flintshire, Wales
The most recent Vodafone outage reports came from the following cities: Chester, Liverpool and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Phone | |
| Liverpool |
Wi-fi | |
| Upton |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Connah's Quay, Wales
Latest outage, problems and issue reports in Connah's Quay and nearby locations:
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Frances Carey 💙
(@Frances_Carey) reported
from
Birkenhead, England
@VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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Jay
(@Scouseblinder) reported
from
Liverpool, England
@VodafoneUK Servers down again joke
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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Chris De Burger
(@Chris_De_Burger) reported
from
Llay, Wales
@VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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Josh Parker
(@Joshparkersuxx) reported
from
Birkenhead, England
Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one
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Darren Aitchison
(@Bezakdaz) reported
from
Neston, England
@VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie Freeman
(@debsfreeman1966) reported
It’s the worst customer service I have ever received @VodafoneUK Sort this for me today please. #poorcustomerservice
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🌈 🔶christian martin 🇪🇺 🇺🇦
(@CAdamMartin) reported
@VodafoneUK This route to resolution DOES NOT WORK from past experience.....you just NEED TO IMPROVE YOUR DREADFUL customer service.....I am moving to another provider as I am out of contract....can't be putting up with the stress of your call centres
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Georgie🐝
(@GeorgieBerry) reported
@VodafoneUK I have a 5G phone and I can't even get 2G. I get no signal at all and my partners is having the same issue. He is also on Vodafone.
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Adam Brooks 🇬🇧
(@EssexPR) reported
@VodafoneUK took me 2 hours to upgrade yesterday, now I’ve got multiple requests to sign plans with different reference numbers, been on hold for some time today and still waiting. This is shocking service.
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Paul
(@Paul22260748) reported
@VodafoneUK So after having credit check declined I tried again to order phone. I did not log in, got to checkout and said please log in to checkout.Went to login and it would not let me as I was a prospect apparently.Vodafone, your ordering system is a nightmare.Bye.
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James Brady
(@brady4567) reported
@VodafoneGroup @VodafoneUK @Vodaphone4 Do not ever get vodaphone broadband! I have ordered their best package and the customer service has been horrendous. Poor communication, engineers were unable to install a simple line after weeks of attempting. No escalation process, awful
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𝗗𝗝 𝗦𝘂𝘁𝗰𝗹𝗶𝗳𝗳𝗲 ♋️
(@DJSutcliffe) reported
@VodafoneUK TOBi seems to be taking some time off as he’s not letting me ask a question via web or mobile. Had new 100m broadband installed all great except #Firestick constantly freezes or no connection to any app on it. Seen this is a problem for many in forums. #helpplease
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Ray Myers
(@myers289) reported
@VodafoneUK your live chat customer service is utterly abysmal. I am now in my third queue simply to cancel a sim only account. Never will I use you again. Raging!!
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Annie Mullins OBE
(@Annie_R_Mullins) reported
@VodafoneUK I’ve just spent best part of 40 mins getting help online and then it ended suddenly. No attempt for you to get back in touch. Can someone please help - not great service!!
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Amit S
(@a_sharmas) reported
@VodafoneUK Absolute terrible customer service . Customers service staff taking no ownership and don’t understand their own systems. Can’t action simple requests. Can’t return calls as promised. What a joke. Avoid at all costs. #badservice #CustomerService #broadband