Vodafone outages and service status in Queensferry, Wales
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- Vodafone generated 0 outage signals in the last 24 hours around Queensferry, including 0 direct reports.
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Problems in the last 24 hours in Queensferry, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Queensferry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Queensferry, Wales
Latest outage, problems and issue reports in Queensferry and nearby locations:
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GARY JANES (@Backfromsydney) reported from Chester, England@VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !
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Deb Colquitt (@badeb1966) reported from Heswall, EnglandNgl, @VodafoneUK your customer service on this occasion has been 5*, thank you!
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The Birdman of Handbridge (@PapaJon1969) reported from Chester, EnglandHey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Fraser thomson (@Pfraser1974) reported from Chester, EnglandDisgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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David jones (@Davidlouijones) reported from Christleton, England@VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.
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Stuart (@stupot42) reported from Prenton, England@VodafoneUK yet another broadband customer with no Internet. I'm in Birkenhead, Wirral. Not great when you're charging us an additional 15% is it?!
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Fraser thomson (@Pfraser1974) reported from Chester, England@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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Andy Morse (@AndyMorse) reported from Chester, England@VodafoneUK You offshore service centres are rubbish I cannot get a problem sorted … can you DM a number I can call pls. I am out of contract so will be looking at other ISPs
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Darren Aitchison (@Bezakdaz) reported from Neston, England@VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.
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Sandra Mangan💙 (@SandraMangan_) reported from West Kirby, England@VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.
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steven white (@thatboygwyn) reported from Ruthin, Wales@VodafoneUK broadband is down in Ruthin, how do I report this to get it fixed?
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Rhiannon - Checo&Seb Podium (@rhiannonefc18) reported from Saltney, Wales@VodafoneUK any reason into why my signal has been horrendous this morning?
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𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖 (@DaviesKatie) reported from Heswall, England@teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!
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Deb Colquitt (@badeb1966) reported from Heswall, England@VodafoneUK @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from call handlers that I have ever heard of!
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Chris De Burger (@Chris_De_Burger) reported from Llay, Wales@VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%
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David jones (@Davidlouijones) reported from Christleton, England@VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.
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Alan Jones 🏴 🇺🇦 (@alan_jones) reported from Queensferry, Wales@VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.
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James Roberts (@JamesRoberts330) reported from Halewood, EnglandHi @VodafoneUK is it correct that if my Home Broadband service is cancelled within the first 14 days that it gets disconnected 5 days after the cancellation request was raised, I called 191 to cancel yesterday (5 Nov) and they told me it disconnects on 10 November! Thanks. James
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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red_mocha2022 (@red_mocha2022) reported@MichelleBeckett @SkyUK @VodafoneUK Bad business practice. Walk and don't look back. I'll repost.
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Sarah Protheroe (@ProtheroeSarah) reported@MichelleBeckett @SkyUK @VodafoneUK To have to go over death details to every supplier is awful. Did u not use the green form TICK ONCE when registered his death ! I am so sorry for your loss x
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TykeWalker (@rifirth) reported@VodafoneUK when will your app be back up I am trying to set a new broadband service up and need access
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dela misses bangtannies (@gagathv) reported@laticssamuala @VodafoneUK glad this is a nationwide thing not just a me thing! It’s been down about 20 mins here
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Michelle Beckett (@MichelleBeckett) reported@NeedMoreCourage @SkyUK @VodafoneUK Oh, that’s awful. Completely unacceptable. So sorry
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Foxy Brown (@69FoxyBrown69) reported@MichelleBeckett @SkyUK @VodafoneUK British Gas and Barclays made our grief even worse when my dad died. The very worst service!
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Murrays (@clevedonmurrays) reported@VodafoneUK what’s going on with the signal and 4G / 5G in BS21? It’s been awful for over 24 hours and I cannot use any data, even with one bar!
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Kevin Norton (@KevinNorton2020) reported@VodafoneUK #vodafone I was getting help from a customer service member and in the middle of our conversation the team member said it's now 8:00pm I've finished my shift and disconnected the call before I could reply. Is this normal from Vodafone?
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PC Jack (@PCJack94) reported@VodafoneUK Network has been unavailable since yesterday afternoon in South Wales. Any estimates on when this will be restored?
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TheNeutralGuy (@masterchiefPK) reportedExtremely poor service by @VodafoneUK for international travelers. For frequent travelers like myself I often buy data eSIMs for myself and family however I was left stranded when my Ireland eSIM stopped working in Scotland. Customer service points me to read fine print. Jokers