Vodafone Outage Report in Queensferry, County of Flintshire, Wales

Problems in the last 24 hours in Queensferry, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Queensferry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (54%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Queensferry, Wales

Latest outage, problems and issue reports in Queensferry and nearby locations:

• 
  Fraser thomson (@Pfraser1974) reported 3 minutes ago from Chester, England

  Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

• 
  Wes Chimuzu Jr (@wesfromspeke) reported 4 minutes ago from Garston, England

  @VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can

• 
  steven white (@thatboygwyn) reported 7 minutes ago from Ruthin, Wales

  @VodafoneUK broadband is down in Ruthin, how do I report this to get it fixed?

• 
  Andy Morse (@AndyMorse) reported 7 minutes ago from Chester, England

  @VodafoneUK What is your customer service mission statement ... call 192 and wait an hour or more ... can you Emily more people you have loads of money ... a fair chunk from me

• 
  Andy Morse (@AndyMorse) reported 12 minutes ago from Chester, England

  @VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...

• 
  Tim Gardner (@timtyler76) reported 14 minutes ago from Shotton, Wales

  Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!

• 
  Scouse Number 1 (@ScouseNumberOne) reported 21 minutes ago from Garston, England

  @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

• 
  Daniel Edwards (@ItsDanEdwards) reported 21 minutes ago from Garston, England

  @ser_run80 🔔🔔🔔🔔🔔 it’s your “it’s nearly Friday which means @VodafoneUK #verymerewards are about to come out...!!!! “ alert. Public service... DONE.

• 
  Matthew Traynor (@MattTraynor1982) reported 24 minutes ago from Garston, England

  Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?

• 
  GARY JANES (@Backfromsydney) reported 25 minutes ago from Chester, England

  @VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡

• 
  The Birdman of Handbridge (@PapaJon1969) reported 25 minutes ago from Chester, England

  Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really

• 
  𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖 (@DaviesKatie) reported 27 minutes ago from Heswall, England

  @teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!

• 
  Chris De Burger (@Chris_De_Burger) reported 29 minutes ago from Llay, Wales

  @VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%

• 
  GARY JANES (@Backfromsydney) reported 33 minutes ago from Chester, England

  @VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !

• 
  Darren Aitchison (@Bezakdaz) reported 38 minutes ago from Neston, England

  @VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.

• 
  Deb Colquitt (@badeb1966) reported 41 minutes ago from Heswall, England

  Ngl, @VodafoneUK your customer service on this occasion has been 5*, thank you!

• 
  James Roberts (@JamesRoberts330) reported 45 minutes ago from Halewood, England

  Hi @VodafoneUK can you please check the signal and coverage in the #Gateacre area of #Liverpool (postcode to mention L25 5JY), there’s literally no 4G signal in the area and very slow 3G or No Service on iPhone X. Thanks #Vodafone #VodafoneUK 📱

• 
  Fraser thomson (@Pfraser1974) reported 49 minutes ago from Chester, England

  @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

• 
  James Roberts (@JamesRoberts330) reported 53 minutes ago from Halewood, England

  @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

• 
  Wes Chimuzu Jr (@wesfromspeke) reported 57 minutes ago from Garston, England

  Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michaela Turner (@Michaela_v89) reported 4 minutes ago

  @VodafoneUK #BatteryRefresh is the biggest joke. Was advised they would replace my battery after their system identified an issue. Sent it once, they did nothing. Was told to go in store, they sent it away again... STILL NOTHING DONE. Almost 3 weeks without a phone & no help😭😭

• 
  Neil D (@shutupneil) reported 4 minutes ago

  @VodafoneUK Hi! Struggling to contact Vodafone CS for a week now, no luck. Operators always too busy on 191 / online chat. The social / twitter DM bot is no help. I just need to get my entertainment plan text and set up (never arrived.) can you please have a human DM me?

• 
  Charlie Goodall (@goodall_charlie) reported 4 minutes ago

  @VodafoneUK Never mind service now restored. Not very reliable when you can’t even report faults to the service - Vodafone’s assumption was that I hadn’t paid a bill so the service was switched off.

• 
  Professional hacking page (@Rolly_cyber) reported 6 minutes ago

  @Moonbeamsplay @VodafoneUK Message me for help

• 
  parami 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈#WhyNotScotland (@parami) reported 6 minutes ago

  @Pauline_Toole @VodafoneUK I think I’m just going to cancel before I move which i can do and try alternatives

• 
  Missa B (@melissaburke050) reported 8 minutes ago

  I'm so looking forward to terminating my contract with @VodafoneUK after a life time loyal customer many people said I was mad to stick with them and their absolutely right. Their still not interested about the problems I've had. Still ive been getting great deals elsewhere.

• 
  Michaela Turner (@Michaela_v89) reported 11 minutes ago

  @VodafoneUK no you have sent it back (finally) but yet again you have done absolutely nothing with it. Same battery error. I have a feeling you don't actually do battery refresh as this is 2 times and you have literally done nothing & just sent it back... madness 🤯terrible service as always

• 
  Charlie Goodall (@goodall_charlie) reported 15 minutes ago

  @VodafoneUK I live in a small village. Vodafone is the only service that works. All of us are having problems which means there is a problem with the mast. Vodafone doesn’t seem to bother to record problems with its service.

• 
  Graham Maloney (@GrahamMaloney8) reported 17 minutes ago

  @parami @Pauline_Toole @VodafoneUK Also Google local help for pensioners to put up shelves curtain rails etc, had a leaflet but lost the thing, charity does it free, your good on internet and will be able too find it, it’s Glasgow based

• 
  Jacqui Shankly (@Moonbeamsplay) reported 18 minutes ago

  @VodafoneUK I’m going to tweet every hour until this is sorted. Just so future customers can see what kind of customer service you offer…