Vodafone outages and service status in Queensferry, Wales
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- Vodafone generated 0 outage signals in the last 24 hours around Queensferry, including 0 direct reports.
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Problems in the last 24 hours in Queensferry, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Queensferry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Queensferry, Wales
Latest outage, problems and issue reports in Queensferry and nearby locations:
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Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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James Roberts (@JamesRoberts330) reported from Halewood, EnglandHi @VodafoneUK is it correct that if my Home Broadband service is cancelled within the first 14 days that it gets disconnected 5 days after the cancellation request was raised, I called 191 to cancel yesterday (5 Nov) and they told me it disconnects on 10 November! Thanks. James
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Fraser thomson (@Pfraser1974) reported from Chester, England@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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Rhiannon - Checo&Seb Podium (@rhiannonefc18) reported from Saltney, Wales@VodafoneUK any reason into why my signal has been horrendous this morning?
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Tim Gardner (@timtyler76) reported from Shotton, WalesHoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!
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Daniel Edwards (@ItsDanEdwards) reported from Garston, England@ser_run80 🔔🔔🔔🔔🔔 it’s your “it’s nearly Friday which means @VodafoneUK #verymerewards are about to come out...!!!! “ alert. Public service... DONE.
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GARY JANES (@Backfromsydney) reported from Chester, England@VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !
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Paul Cole (@coleysworld) reported from Ellesmere Port, EnglandA customer of Vodafone for over 16 years 4 contracts and they couldn’t give me a call back on a upgrade. @VodafoneUK #ByeBye
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Matthew Traynor (@MattTraynor1982) reported from Garston, EnglandHi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?
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Sandra Mangan💙 (@SandraMangan_) reported from West Kirby, England@VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.
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Wes Chimuzu Jr (@wesfromspeke) reported from Garston, EnglandPoor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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Deb Colquitt (@badeb1966) reported from Heswall, England@VodafoneUK @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from call handlers that I have ever heard of!
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Chris De Burger (@Chris_De_Burger) reported from Llay, Wales@VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%
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The Birdman of Handbridge (@PapaJon1969) reported from Chester, England@VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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James Roberts (@JamesRoberts330) reported from Halewood, EnglandHi @VodafoneUK can you please check the signal and coverage in the #Gateacre area of #Liverpool (postcode to mention L25 5JY), there’s literally no 4G signal in the area and very slow 3G or No Service on iPhone X. Thanks #Vodafone #VodafoneUK 📱
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J Green (@JohnGreen1878) reported from Halewood, EnglandCome on @VodafoneUK I’ve have struggled to contact Tony for some time now and it’s causing major issues....
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Deb Colquitt (@badeb1966) reported from Heswall, England@VodafoneUK dreadful dreadful customer service!
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Alan Jones 🏴 🇺🇦 (@alan_jones) reported from Queensferry, Wales@VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.
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The Birdman of Handbridge (@PapaJon1969) reported from Chester, EnglandHey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Audrey D (@FellowStargazer) reported@PCJack94 @VodafoneUK no usable WiFi service to parts of of England also. (Ongoing for weeks)
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Nina Moir (@neenooor) reported@TfL @SW_Help @VodafoneUK please fix the wifi/mobile networks/network rail app so we can see when trains are coming at Waterloo! Constant delays, you have to hedge your bets at which train to get . Be great if there was a way of having uptodate info to run between platforms!
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KusariNinja 🏴🏴 (@KusariNinja) reported@MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol
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RunningSloth (@Lescoleen67) reported@MichelleBeckett @SkyUK @VodafoneUK They’re a terrible company. They pursued me through debt collection agencies for £38 I didn’t owe them. £38! I was tempted to just pay it to get them off my back. I’d get phone calls from the debt collector late at night! Awful company.
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Neal_in_Surrey (@MarcNeal18745) reported@MichelleBeckett @SkyUK @VodafoneUK Stick to your guns with them and don’t back down, so sorry for your loss it must be awful for you x
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Sam Bam (@ManSamBam) reported@MichelleBeckett @SkyUK @VodafoneUK They were the worst for me too. Real arseholes.
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GXORGXX (@gxorgxxx) reported@VodafoneUK 4 failed contract orders in 4 days, endless broken callback promises, & zero help. As a vulnerable customer, being left with offline home security cameras for a week is a massive safety issue. I need an urgent response to raise an official complaint. DM me.
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FINGERSJOHN✌ (@jnafr) reportedB43 7EQ Great Barr very slow & no service again.Been told that @ThreeUKSupport @VodafoneUK are aware of issue.Been down for months,so why no action?
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Bob (@ChrisJordan1002) reported@MichelleBeckett @SkyUK @VodafoneUK Virgin Media are unambiguously the worst company I’ve ever dealt with. They had the recent ruling against them for a reason. Profit over Compassion every single time…
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ross couch (@rosscouch9) reported@Ofcom how do I go about making a complaint about @VodafoneUK been charging me 6 months for a service they never activated now after 4 attempts and 4 hours later won’t do an e sim swap on a contract but still want to charge me for a service i can’t get