Vodafone outages and service status in Queensferry, Wales

Problems in the last 24 hours in Queensferry, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Queensferry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Queensferry, Wales

Latest outage, problems and issue reports in Queensferry and nearby locations:

• 
  David jones (@Davidlouijones) reported 2 seconds ago from Christleton, England

  @VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.

• 
  GARY JANES (@Backfromsydney) reported 5 minutes ago from Chester, England

  @VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !

• 
  Kate (@TaffyKate) reported 5 minutes ago from Gwersyllt, Wales

  Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting

• 
  Andy Morse (@AndyMorse) reported 6 minutes ago from Chester, England

  @VodafoneUK What is your customer service mission statement ... call 192 and wait an hour or more ... can you Emily more people you have loads of money ... a fair chunk from me

• 
  James Roberts (@JamesRoberts330) reported 7 minutes ago from Halewood, England

  Hi @VodafoneUK can you please check the signal and coverage in the #Gateacre area of #Liverpool (postcode to mention L25 5JY), there’s literally no 4G signal in the area and very slow 3G or No Service on iPhone X. Thanks #Vodafone #VodafoneUK 📱

• 
  Alan Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 (@alan_jones) reported 11 minutes ago from Queensferry, Wales

  @VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.

• 
  Deb Colquitt (@badeb1966) reported 11 minutes ago from Heswall, England

  @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from a call handler that I have ever heard of!

• 
  Matthew Traynor (@MattTraynor1982) reported 13 minutes ago from Garston, England

  Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?

• 
  Andy Morse (@AndyMorse) reported 14 minutes ago from Chester, England

  @VodafoneUK You offshore service centres are rubbish I cannot get a problem sorted … can you DM a number I can call pls. I am out of contract so will be looking at other ISPs

• 
  L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported 23 minutes ago from Garston, England

  @VodafoneUK the sim swap has been done over the phone but she is not tech savvy and I deal with all her issues but am not allowed to sort things for her. I appreciate there's privacy laws etc but there should be a system in place for this kind of situation

• 
  Paul Cole (@coleysworld) reported 24 minutes ago from Ellesmere Port, England

  A customer of Vodafone for over 16 years 4 contracts and they couldn’t give me a call back on a upgrade. @VodafoneUK #ByeBye

• 
  Deb Colquitt (@badeb1966) reported 26 minutes ago from Heswall, England

  @VodafoneUK dreadful dreadful customer service!

• 
  Chris De Burger (@Chris_De_Burger) reported 28 minutes ago from Llay, Wales

  @VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%

• 
  steven white (@thatboygwyn) reported 39 minutes ago from Ruthin, Wales

  @VodafoneUK broadband is down in Ruthin, how do I report this to get it fixed?

• 
  The Birdman of Handbridge (@PapaJon1969) reported 40 minutes ago from Chester, England

  @VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please

• 
  Wes Chimuzu Jr (@wesfromspeke) reported 42 minutes ago from Garston, England

  Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

• 
  Deb Colquitt (@badeb1966) reported 48 minutes ago from Heswall, England

  Ngl, @VodafoneUK your customer service on this occasion has been 5*, thank you!

• 
  Stuart (@stupot42) reported 49 minutes ago from Prenton, England

  @VodafoneUK yet another broadband customer with no Internet. I'm in Birkenhead, Wirral. Not great when you're charging us an additional 15% is it?!

• 
  James Roberts (@JamesRoberts330) reported 55 minutes ago from Halewood, England

  Hi @VodafoneUK is it correct that if my Home Broadband service is cancelled within the first 14 days that it gets disconnected 5 days after the cancellation request was raised, I called 191 to cancel yesterday (5 Nov) and they told me it disconnects on 10 November! Thanks. James

• 
  Amy 💖💜💙 (@thatgirlAmyRay) reported 59 minutes ago from Connah's Quay, Wales

  @emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TykeWalker (@rifirth) reported 3 minutes ago

  Frustrated with Vodafone. Trying to set up their broadband and you need access to the app which is down for maintenance. Nog helpful @VodafoneUK

• 
  Tevis Knight (@tak_1505) reported 3 minutes ago

  @VodafoneUK 3 days now with no Wi-Fi, none of your call centre customer service agents can help, no openreach engineers working on any of the cables nearby ??

• 
  FINGERSJOHN✌ (@jnafr) reported 5 minutes ago

  @ThreeUKSupport @VodafoneUK Service in Birmingham B43 is awful,been so for momths.

• 
  Somerset Bobby 🇬🇧 (@SomersetBobby) reported 6 minutes ago

  At 12:45pm today, my @VodafoneUK Internet connection stopped working. I still had an IP address with 50mbps down and 12 up, but no data could make it through. (Curiously, the VoIP phone still worked.) It was like that until around 11pm, when service was restored. A check on the Vodafone Network Status Checker said there were no problems reported. (Couldn’t do it before because of the lack of Internet connectivity.) Anyone else have problems today?

• 
  Graham Sephton (@MickeyMcMonkey) reported 7 minutes ago

  @VodafoneUK absolutely abysmal. You cut my wife's SIM off after some mixup with an esim transfer on Thursday It's now Sunday and we're still being constantly told it'll be another 24 to 48 hours. Complaint already been made but still no progress and no proactive updates. Joke.

• 
  Emma S 🩵☁️ (@TheWildLemons) reported 7 minutes ago

  @SomersetBobby @VodafoneUK I have problems right now. I used my 5G to check the network connectivity site. Says there's no reported issues. Funny considering there's not a single light on the fibre box in the wall & not a single light on the router lmao.

• 
  Doom (@JamesMayulq4) reported 12 minutes ago

  @VodafoneUK fix your wifi brah

• 
  Leoy S (@l3roy0) reported 13 minutes ago

  @VodafoneUK @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

• 
  Martyn Moore (@martynmoore) reported 14 minutes ago

  Hey @VodafoneUK, don't you think it's a little bit sad when people who hardly use X make an exception to say what a terrible company you are to deal with? Yes, me too

• 
  Delwar Ullah (@Sheffield128) reported 14 minutes ago

  @VodafoneUK now Gemini can notice your voice and ask if you’re okay it would be good if she could work the same as the Apple Watch works with your Apple phone that if I wasn’t okay, she could go and get me an Uber all other help