Vodafone outages and service status in Queensferry, Wales
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- Vodafone generated 0 outage signals in the last 24 hours around Queensferry, including 0 direct reports.
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Problems in the last 24 hours in Queensferry, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Queensferry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Queensferry, Wales
Latest outage, problems and issue reports in Queensferry and nearby locations:
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Deb Colquitt (@badeb1966) reported from Heswall, England@VodafoneUK dreadful dreadful customer service!
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steven white (@thatboygwyn) reported from Ruthin, Wales@VodafoneUK broadband is down in Ruthin, how do I report this to get it fixed?
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Deb Colquitt (@badeb1966) reported from Heswall, England@VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from a call handler that I have ever heard of!
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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David jones (@Davidlouijones) reported from Christleton, England@EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible
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Rhiannon - Checo&Seb Podium (@rhiannonefc18) reported from Saltney, Wales@VodafoneUK any reason into why my signal has been horrendous this morning?
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Garston, England@VodafoneUK the sim swap has been done over the phone but she is not tech savvy and I deal with all her issues but am not allowed to sort things for her. I appreciate there's privacy laws etc but there should be a system in place for this kind of situation
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Andy Morse (@AndyMorse) reported from Chester, England@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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David jones (@Davidlouijones) reported from Christleton, England@VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.
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Sandra Mangan💙 (@SandraMangan_) reported from West Kirby, England@VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.
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Amy 💖💜💙 (@thatgirlAmyRay) reported from Connah's Quay, Wales@emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰
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𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖 (@DaviesKatie) reported from Heswall, England@teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!
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Stuart (@stupot42) reported from Prenton, England@VodafoneUK yet another broadband customer with no Internet. I'm in Birkenhead, Wirral. Not great when you're charging us an additional 15% is it?!
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David jones (@Davidlouijones) reported from Christleton, England@VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.
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James Roberts (@JamesRoberts330) reported from Halewood, EnglandHi @VodafoneUK is it correct that if my Home Broadband service is cancelled within the first 14 days that it gets disconnected 5 days after the cancellation request was raised, I called 191 to cancel yesterday (5 Nov) and they told me it disconnects on 10 November! Thanks. James
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Lee Radford (@LeeRadfo) reported from Halewood, England@VodafoneUK Thanks for your reply Stephen. But you haven’t answered my question. Can you please educate your colleagues not to lie to a customer about a competitor just to get a sale. @CPWTweets #PoorPractice
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Tom (@tomaevans) reported from West Kirby, England@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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Alan Jones 🏴 🇺🇦 (@alan_jones) reported from Queensferry, Wales@VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.
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Kate (@TaffyKate) reported from Gwersyllt, WalesAnyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting
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Matthew Traynor (@MattTraynor1982) reported from Garston, EnglandHi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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aarron lowson (@AarronLowson) reported@VodafoneUK is the internet down in Scotland - Angus/dundee area? Been cutting out in the past 24/48 hrs
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Music Mad (@glastonburylove) reported@dbcxptures I was at a festival in St Alban's last weekend and my signal just completely dropped. No service whatsoever. @VodafoneUK
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Paul Ryan (@pjryan51) reportedGiven up on Vodafone after 15 years. All network providers in UK are a bit of a disaster at the moment but @VodafoneUK seems to have all bit given up. No coverage, can never speak to anyone , price increases. I honestly think in UK we'll soon end up paying £100 a month for a faceless AI "assistant" to offer corporate apologies for no service while still holding you to a contract and charging for non payment back up by a court system that allows them to enforce fast track judgments !
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Cornish Bantam - Support Ukraine & Her People! (@kerstingfamily) reported@MichelleBeckett @SkyUK @VodafoneUK There are lots of bad stories about Vodafone on here, just been fined millions for bad service. There's some advice about how to get your way, I can't remember if it was Martyn Lewis or not. Ask AI...
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Sancho The Liberator (@SanchoLibert8r) reported@Beck15Dave @VodafoneUK It’s definitely bullshit, I’ve never seen anyone win it either
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Alastair Herbison (@herbie_belfast) reported@Ofcom @VodafoneUK so never having been a customer of Vodafone today I received two letters about device payment plans being in arrears. I was with Three many years ago and paid by DD Perhaps a merger error with @ThreeUK in relation to your billing needs looking at
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LovelifeLoveLowe (@debbsno1) reported@MichelleBeckett @SkyUK @VodafoneUK They are the worst. Customer service ? HA ! Joke. Can't wait for my contract to end & get back to BT.
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Sam Bam (@ManSamBam) reported@MichelleBeckett @SkyUK @VodafoneUK They were the worst for me too. Real arseholes.
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Anaya Khan (@AnayaKh79843612) reported@MichelleBeckett @SkyUK @VodafoneUK So sorry for your loss 😢when my mum passed I had the same issue with Post Office phone line. Firstly they refused to take my call asking for a copy of death certificate and then 30 day cancellation charge.
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🐶🐶Spaniels Rule🐶🐶 (@Spaniels_Rule) reported@MichelleBeckett @SkyUK @VodafoneUK didn't they just get fined £28m for poor customer service. and swear they'd put it right