Vodafone service status in Queensferry, Wales

Problems in the last 24 hours in Queensferry, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Queensferry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Community Discussion

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Vodafone Issues Reports Near Queensferry, Wales

Latest outage, problems and issue reports in Queensferry and nearby locations:

• 
  David jones (@Davidlouijones) reported 5 minutes ago from Christleton, England

  @VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.

• 
  Wes Chimuzu Jr (@wesfromspeke) reported 8 minutes ago from Garston, England

  @VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can

• 
  David jones (@Davidlouijones) reported 9 minutes ago from Christleton, England

  @EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible

• 
  Andy Morse (@AndyMorse) reported 16 minutes ago from Chester, England

  @VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...

• 
  James Roberts (@JamesRoberts330) reported 17 minutes ago from Halewood, England

  @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

• 
  Rhiannon - Checo&Seb Podium (@rhiannonefc18) reported 18 minutes ago from Saltney, Wales

  @VodafoneUK any reason into why my signal has been horrendous this morning?

• 
  Paul Cole (@coleysworld) reported 21 minutes ago from Ellesmere Port, England

  A customer of Vodafone for over 16 years 4 contracts and they couldn’t give me a call back on a upgrade. @VodafoneUK #ByeBye

• 
  Amy 💖💜💙 (@thatgirlAmyRay) reported 22 minutes ago from Connah's Quay, Wales

  @emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰

• 
  The Birdman of Handbridge (@PapaJon1969) reported 25 minutes ago from Chester, England

  Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really

• 
  James Roberts (@JamesRoberts330) reported 29 minutes ago from Halewood, England

  Hi @VodafoneUK is it correct that if my Home Broadband service is cancelled within the first 14 days that it gets disconnected 5 days after the cancellation request was raised, I called 191 to cancel yesterday (5 Nov) and they told me it disconnects on 10 November! Thanks. James

• 
  Kate (@TaffyKate) reported 35 minutes ago from Gwersyllt, Wales

  Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting

• 
  𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖 (@DaviesKatie) reported 35 minutes ago from Heswall, England

  @teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!

• 
  The Birdman of Handbridge (@PapaJon1969) reported 37 minutes ago from Chester, England

  @VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please

• 
  Matthew Traynor (@MattTraynor1982) reported 37 minutes ago from Garston, England

  Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?

• 
  Fraser thomson (@Pfraser1974) reported 41 minutes ago from Chester, England

  Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

• 
  Scouse Number 1 (@ScouseNumberOne) reported 42 minutes ago from Garston, England

  @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

• 
  steven white (@thatboygwyn) reported 42 minutes ago from Ruthin, Wales

  @VodafoneUK broadband is down in Ruthin, how do I report this to get it fixed?

• 
  David jones (@Davidlouijones) reported 44 minutes ago from Christleton, England

  @VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.

• 
  Fraser thomson (@Pfraser1974) reported 53 minutes ago from Chester, England

  @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

• 
  Wes Chimuzu Jr (@wesfromspeke) reported 53 minutes ago from Garston, England

  Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  F.R.I.D.A.Y (@dearsirfalan) reported 4 minutes ago

  @VodafoneUK switched my network but not happy at all. Data doesnt work, checked everything that i can do but still doesnt work. not the uk no1's for sure

• 
  Folake (@folacks) reported 7 minutes ago

  @VodafoneUK hello, my 4G connection stopped working today. I can connect to the phone network but 4g has stopped working. Ive been on hold for 30mins with no success.

• 
  Dominic Carelse (@DominicCarelse) reported 10 minutes ago

  @VodafoneUK Hi there, I’m a brand new customer and I’m disappointed with how my experience has gone so far. I committed to my contract on the basis I would be sent a temp router to cover my period in between contracts. The customer service team are now confused as to what I mean.

• 
  Harv Nagra (@HarvieDanger) reported 11 minutes ago

  Taking the tube after Vodafone killed wifi sucks. Why do you hate us @VodafoneUK? 😓 Please don't bother telling me you cover a couple of stations on the jubilee line 🙄

• 
  ッ (@zakshitz) reported 16 minutes ago

  @VodafoneUK mobile data not working yesterday and today? what's up with it?

• 
  Ashley Noyce (@AshleyNoyce1) reported 19 minutes ago

  @VodafoneUK @discoveryplusUK The airtime plans coupled with the phone prices and contracts are a shambles. I cant even try and take a cheaper option with "leasing" the phone as you say and adding a sim only deal. Great way to lose an 11 year relationship with a customer. Sales offering shocking deals too.

• 
  Nimini nom (@NaomiAJohnson) reported 20 minutes ago

  @VodafoneUK hi Vodafone, why is your service constantly so ****? We pay through the roof for mobile broadband we can never use as your service is always down.

• 
  Kath Chamberlain (@Derek1154) reported 20 minutes ago

  @nic_noc444 @VodafoneUK Same here been on to customer service who can’t seem to fix it . We have lost 2 phones data this afternoon

• 
  Emma Lumley (@EmmaBruce) reported 21 minutes ago

  @buzZDUBGaming @VodafoneUK My parents are having the same issue in spain too. They need it to get into their emails for the test results before flying back.

• 
  n (@nic_noc444) reported 21 minutes ago

  @VodafoneUK stuck in Spain with no data can’t access emails 45 mins on hold gave up waiting customer service dreadful