Vodafone outages and service status in Queensferry, Wales
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- Vodafone generated 0 outage signals in the last 24 hours around Queensferry, including 0 direct reports.
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Problems in the last 24 hours in Queensferry, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Queensferry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Queensferry, Wales
Latest outage, problems and issue reports in Queensferry and nearby locations:
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James Roberts (@JamesRoberts330) reported from Halewood, EnglandHi @VodafoneUK is it correct that if my Home Broadband service is cancelled within the first 14 days that it gets disconnected 5 days after the cancellation request was raised, I called 191 to cancel yesterday (5 Nov) and they told me it disconnects on 10 November! Thanks. James
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Chris De Burger (@Chris_De_Burger) reported from Llay, Wales@VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%
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GARY JANES (@Backfromsydney) reported from Chester, England@VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !
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Deb Colquitt (@badeb1966) reported from Heswall, England@VodafoneUK dreadful dreadful customer service!
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Matthew Traynor (@MattTraynor1982) reported from Garston, EnglandHi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Garston, England@VodafoneUK the sim swap has been done over the phone but she is not tech savvy and I deal with all her issues but am not allowed to sort things for her. I appreciate there's privacy laws etc but there should be a system in place for this kind of situation
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Kate (@TaffyKate) reported from Gwersyllt, WalesAnyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting
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GARY JANES (@Backfromsydney) reported from Chester, England@VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Sandra Mangan💙 (@SandraMangan_) reported from West Kirby, England@VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.
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The Birdman of Handbridge (@PapaJon1969) reported from Chester, England@VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please
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Deb Colquitt (@badeb1966) reported from Heswall, England@VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from a call handler that I have ever heard of!
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Andy Morse (@AndyMorse) reported from Chester, England@VodafoneUK You offshore service centres are rubbish I cannot get a problem sorted … can you DM a number I can call pls. I am out of contract so will be looking at other ISPs
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Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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David jones (@Davidlouijones) reported from Christleton, England@VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.
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David jones (@Davidlouijones) reported from Christleton, England@VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.
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Deb Colquitt (@badeb1966) reported from Heswall, England@VodafoneUK @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from call handlers that I have ever heard of!
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𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖 (@DaviesKatie) reported from Heswall, England@teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!
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Deb Colquitt (@badeb1966) reported from Heswall, EnglandNgl, @VodafoneUK your customer service on this occasion has been 5*, thank you!
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Tim Gardner (@timtyler76) reported from Shotton, WalesHoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Del (@DeloresWhi50682) reported@MichelleBeckett @SkyUK @VodafoneUK They insisted I sent all the equipment back immediately, just what you need to be doing when you have a matter of weeks left with your dad who lives a 200 mile round trip away. I will never darken their doors again!
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Martyn Moore (@martynmoore) reported@VodafoneUK The message form on your website doesn't work and your webchat operative says you have no email addresses we can contact you on. Transcripts turn to random characters when a real person takes over. How are we supposed to tell you what an awful company you are?
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Max Point (@Max_Point23) reported@MichelleBeckett @SkyUK @VodafoneUK When my mum died and Im wanted to take over the contractthey said I wouldn't be able to keep her number for the land line she had for 15 years. Told it wasnt possible. Until I made the biggest complaint and fuss and magically they were able to let me have it. Horrible company.
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Marie Jarvie 🇪🇺 #MDANT (@mariejarvie) reported@MichelleBeckett @SkyUK @VodafoneUK The worst company I had to contact when my husband died was Microsoft. He had some software set up to auto renew. Impossible to cancel unless I had access to his emails.
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PC Jack (@PCJack94) reported@VodafoneUK Network has been unavailable since yesterday afternoon in South Wales. Any estimates on when this will be restored?
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Aidan Costello (@aidan_codtello) reported@MichelleBeckett @SkyUK @VodafoneUK Virgin have a terrible reputation and have just received a massive fine. I need to look at my broadband with them. Can't bear the thought of phoning to cancel.
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Just A Mom (@shawnmikey716) reported@MichelleBeckett @SkyUK @VodafoneUK I had the worst time with them, my dad wanted to take over my mom's account, after her death, as his first cell phone. They made it impossible. He finally gave up and got a new number 😞
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Fran 💚 (@bonnieofclyde) reported@MichelleBeckett @SkyUK @VodafoneUK When my grandad died, the council sent my Mum a bill as he hadn’t given notice to quit his OAP bungalow. Mum replied saying that as the contract was with him & not her, they should contact him at plot 25, Chelmsford Graveyard. She never heard anything after that.
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mountain life (@MLife202) reported@VodafoneUK I have vodafone on my credit score stating £9 ive never had Vodafone. What email address can I use to get this ordered
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ross couch (@rosscouch9) reportedEveryday since Friday I’ve been contacting @VodafoneUK to swap an e sim from one device to another and each time get fed lies because they basically can’t be bothered to help I’ve never had problems with any company like I do Vodafone