Vodafone outages and service status in Queensferry, Wales

Problems in the last 24 hours in Queensferry, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Queensferry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Queensferry, Wales

Latest outage, problems and issue reports in Queensferry and nearby locations:

• 
  Sandra Mangan💙 (@SandraMangan_) reported 45 seconds ago from West Kirby, England

  @VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.

• 
  Wes Chimuzu Jr (@wesfromspeke) reported 4 minutes ago from Garston, England

  Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

• 
  Lee Radford (@LeeRadfo) reported 8 minutes ago from Halewood, England

  @VodafoneUK Thanks for your reply Stephen. But you haven’t answered my question. Can you please educate your colleagues not to lie to a customer about a competitor just to get a sale. @CPWTweets #PoorPractice

• 
  Deb Colquitt (@badeb1966) reported 10 minutes ago from Heswall, England

  @VodafoneUK @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from call handlers that I have ever heard of!

• 
  Tim Gardner (@timtyler76) reported 15 minutes ago from Shotton, Wales

  Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!

• 
  GARY JANES (@Backfromsydney) reported 17 minutes ago from Chester, England

  @VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡

• 
  The Birdman of Handbridge (@PapaJon1969) reported 22 minutes ago from Chester, England

  @VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please

• 
  James Roberts (@JamesRoberts330) reported 26 minutes ago from Halewood, England

  Hi @VodafoneUK can you please check the signal and coverage in the #Gateacre area of #Liverpool (postcode to mention L25 5JY), there’s literally no 4G signal in the area and very slow 3G or No Service on iPhone X. Thanks #Vodafone #VodafoneUK 📱

• 
  Matthew Traynor (@MattTraynor1982) reported 28 minutes ago from Garston, England

  Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?

• 
  David jones (@Davidlouijones) reported 34 minutes ago from Christleton, England

  @EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible

• 
  The Birdman of Handbridge (@PapaJon1969) reported 34 minutes ago from Chester, England

  Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really

• 
  Fraser thomson (@Pfraser1974) reported 37 minutes ago from Chester, England

  Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

• 
  David jones (@Davidlouijones) reported 40 minutes ago from Christleton, England

  @VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.

• 
  Paul Cole (@coleysworld) reported 41 minutes ago from Ellesmere Port, England

  A customer of Vodafone for over 16 years 4 contracts and they couldn’t give me a call back on a upgrade. @VodafoneUK #ByeBye

• 
  James Roberts (@JamesRoberts330) reported 41 minutes ago from Halewood, England

  Hi @VodafoneUK is it correct that if my Home Broadband service is cancelled within the first 14 days that it gets disconnected 5 days after the cancellation request was raised, I called 191 to cancel yesterday (5 Nov) and they told me it disconnects on 10 November! Thanks. James

• 
  James Roberts (@JamesRoberts330) reported 44 minutes ago from Halewood, England

  @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

• 
  Wes Chimuzu Jr (@wesfromspeke) reported 45 minutes ago from Garston, England

  @VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can

• 
  Scouse Number 1 (@ScouseNumberOne) reported 52 minutes ago from Garston, England

  @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

• 
  Deb Colquitt (@badeb1966) reported 57 minutes ago from Heswall, England

  Ngl, @VodafoneUK your customer service on this occasion has been 5*, thank you!

• 
  Rhiannon - Checo&Seb Podium (@rhiannonefc18) reported 60 minutes ago from Saltney, Wales

  @VodafoneUK any reason into why my signal has been horrendous this morning?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MMAManiacz (@mmamaniacz) reported 44 seconds ago

  @AJRAllModCons @VodafoneUK For example. Egypt: i have cx wants upgrade and new phone. Me: ok pass through. Hi how can i help… Cx: Rarrrrw rarrrrw rarrrrw ******* fuming complaint( not my department, usually the department needed where came from)have to pass back to egypt AND there arsey try not to take it

• 
  YORNIKAH (@yornikah) reported 6 minutes ago

  Agreed My 90 yr old could understand a word the "engineer" swid when booking to install her broadband as a new customer ! Shockingly bad service @VodafoneUK

• 
  andy m (@bigajm) reported 7 minutes ago

  @VodafoneUK Hi - I'm having trouble trying to create an account in which I can report a fault with my fibre broadband. Is it possible to just ring and speak to someone instead?

• 
  chey (@axtumnbreeze) reported 8 minutes ago

  I was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈

• 
  Ravinder Sangha (@Varntvar) reported 13 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Made the mistake of signing up to VM, didn't provide the agreed product at the agreed price, when I contacted them they 'upgraded' my product to the agreed one and doubled the price. Apparently they did this regularly. Cancelled at end of contract, never used any VM product since

• 
  shirlseire (@mediumchallenge) reported 20 minutes ago

  @AJRAllModCons @VodafoneUK WTF 😬 that’s bad

• 
  Le Coq (@LeCoq_79) reported 23 minutes ago

  Since upgrading my internet package with @VodafoneUK, the latest wifi7 booster they sent out was tempermental at best. They sent me a new one out yesterday which failed to even function. I'm now on day 2 of them tryinbg to figure out the problem. Just replace the damn thing!

• 
  Sam Bam (@ManSamBam) reported 24 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK They were the worst for me too. Real arseholes.

• 
  nathan tyrone shand (@tyroneshand93) reported 27 minutes ago

  I swear on Almighty God. I’m not having someone tether on my mobile plan account just because some dumb African or English folk think I need their help , I been told I’m dead already so **** off with this PAGAN **** just because you folk made it and left us to DIE! @VodafoneUK

• 
  Steve (@spacechimp1968) reported 29 minutes ago

  @AJRAllModCons @VodafoneUK Vodafone the worst company I've ever dealt with by a country mile.