Vodafone outages and service status in Queensferry, Wales
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- Vodafone generated 0 outage signals in the last 24 hours around Queensferry, including 0 direct reports.
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Problems in the last 24 hours in Queensferry, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Queensferry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Queensferry, Wales
Latest outage, problems and issue reports in Queensferry and nearby locations:
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Tim Gardner (@timtyler76) reported from Shotton, WalesHoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!
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Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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The Birdman of Handbridge (@PapaJon1969) reported from Chester, England@VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please
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Lee Radford (@LeeRadfo) reported from Halewood, England@VodafoneUK Thanks for your reply Stephen. But you haven’t answered my question. Can you please educate your colleagues not to lie to a customer about a competitor just to get a sale. @CPWTweets #PoorPractice
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Deb Colquitt (@badeb1966) reported from Heswall, England@VodafoneUK dreadful dreadful customer service!
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GARY JANES (@Backfromsydney) reported from Chester, England@VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !
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Tom (@tomaevans) reported from West Kirby, England@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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The Birdman of Handbridge (@PapaJon1969) reported from Chester, EnglandHey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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steven white (@thatboygwyn) reported from Ruthin, Wales@VodafoneUK broadband is down in Ruthin, how do I report this to get it fixed?
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Deb Colquitt (@badeb1966) reported from Heswall, England@VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from a call handler that I have ever heard of!
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Alan Jones 🏴 🇺🇦 (@alan_jones) reported from Queensferry, Wales@VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.
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Kate (@TaffyKate) reported from Gwersyllt, WalesAnyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting
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Amy 💖💜💙 (@thatgirlAmyRay) reported from Connah's Quay, Wales@emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰
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Fraser thomson (@Pfraser1974) reported from Chester, EnglandDisgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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Andy Morse (@AndyMorse) reported from Chester, England@VodafoneUK What is your customer service mission statement ... call 192 and wait an hour or more ... can you Emily more people you have loads of money ... a fair chunk from me
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Paul Cole (@coleysworld) reported from Ellesmere Port, EnglandA customer of Vodafone for over 16 years 4 contracts and they couldn’t give me a call back on a upgrade. @VodafoneUK #ByeBye
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James Roberts (@JamesRoberts330) reported from Halewood, EnglandHi @VodafoneUK can you please check the signal and coverage in the #Gateacre area of #Liverpool (postcode to mention L25 5JY), there’s literally no 4G signal in the area and very slow 3G or No Service on iPhone X. Thanks #Vodafone #VodafoneUK 📱
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Daniel Edwards (@ItsDanEdwards) reported from Garston, England@ser_run80 🔔🔔🔔🔔🔔 it’s your “it’s nearly Friday which means @VodafoneUK #verymerewards are about to come out...!!!! “ alert. Public service... DONE.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Topi The Pops (@KevinRohan3) reported@Adi_Dandy_1903 @VodafoneUK 100%. I tried to switch last year, but I was £400 in termination fees which I refused to pay. They’re down to £126 now with Vodafone providing up to £200 towards them. Happy days!
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Fusion Media (@ChrisJAHall) reported@VodafoneUK Can you please complete my full fibre install but include my landline which I paid you for? I am getting repeated connectivity issues.
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DEV NARAYAN (@heyDEVNARAYAN) reportedHi @VodafoneUK , I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?
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Michael (@Mike34775) reported@KevinRohan3 @Adi_Dandy_1903 @VodafoneUK If you upgrade your service while tied into a contract, you get a new 14 day cooling off period and you can cancel with no termination fees - massive loophole but a good thing to remember
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Wail Zch (@WailZch) reported@VodafoneUK Hi, I’m abroad and I deleted my eSIM. I requested a SIM swap but the QR code is not working. I also cannot receive SMS verification codes because my number is inactive. Please help me reissue a new eSIM QR code and verify me another way.
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Basic with Life (@Joses_World) reportedI’ve been with @EE for over 20 years, I have 4 lines and I’ve never been late with my bill. So why is it that @O2 and @VodafoneUK have better deals for me then #ee #eeupgrade? Where’s the loyalty?
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Helena Corbin (@HelenaCorbin) reported@VodafoneUK providing a devastatingly awful service when trying to do a simple task of changing broadband. 3 months and countless calls, texts and emails initiated by them, I’m receiving different info from another Vodafone initiated call
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JMF1498 (@JMF1498) reported@VodafoneUK Unbelievable service, nowhere near our guaranteed download speed and a modern that refuses to let us use a ethernet cable.
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Simulation Swarm (@SimSwarm333) reportedHow can we get out of our contract early with you @VodafoneUK ? You are not providing us with a service ...we are paying good money for no internet whatsoever, we ring your god awful scripted customer call lines and its groundhog day ... 2 weeks of this rubbish
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TheMskedPrancer #NotMyPrimeMinister (@themskedprancer) reported@simonplantphoto @VodafoneUK What app was that obtained through. I am having Vodafone issues and using cellmapper to work out what cell I am connected too and it's strength. Also I think Vodafone ignore x now