Vodafone outages and service status in Queensferry, Wales

Problems in the last 24 hours in Queensferry, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Queensferry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Queensferry, Wales

Latest outage, problems and issue reports in Queensferry and nearby locations:

• 
  Kate (@TaffyKate) reported 5 minutes ago from Gwersyllt, Wales

  Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting

• 
  Andy Morse (@AndyMorse) reported 6 minutes ago from Chester, England

  @VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...

• 
  Matthew Traynor (@MattTraynor1982) reported 10 minutes ago from Garston, England

  Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?

• 
  Fraser thomson (@Pfraser1974) reported 17 minutes ago from Chester, England

  @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

• 
  David jones (@Davidlouijones) reported 19 minutes ago from Christleton, England

  @EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible

• 
  Paul Cole (@coleysworld) reported 19 minutes ago from Ellesmere Port, England

  A customer of Vodafone for over 16 years 4 contracts and they couldn’t give me a call back on a upgrade. @VodafoneUK #ByeBye

• 
  GARY JANES (@Backfromsydney) reported 20 minutes ago from Chester, England

  @VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡

• 
  Wes Chimuzu Jr (@wesfromspeke) reported 21 minutes ago from Garston, England

  @VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can

• 
  James Roberts (@JamesRoberts330) reported 24 minutes ago from Halewood, England

  @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

• 
  Darren Aitchison (@Bezakdaz) reported 30 minutes ago from Neston, England

  @VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.

• 
  Sandra Mangan💙 (@SandraMangan_) reported 30 minutes ago from West Kirby, England

  @VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.

• 
  Andy Morse (@AndyMorse) reported 31 minutes ago from Chester, England

  @VodafoneUK What is your customer service mission statement ... call 192 and wait an hour or more ... can you Emily more people you have loads of money ... a fair chunk from me

• 
  Fraser thomson (@Pfraser1974) reported 34 minutes ago from Chester, England

  Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

• 
  Wes Chimuzu Jr (@wesfromspeke) reported 40 minutes ago from Garston, England

  Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

• 
  L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported 46 minutes ago from Garston, England

  @VodafoneUK the sim swap has been done over the phone but she is not tech savvy and I deal with all her issues but am not allowed to sort things for her. I appreciate there's privacy laws etc but there should be a system in place for this kind of situation

• 
  Rhiannon - Checo&Seb Podium (@rhiannonefc18) reported 48 minutes ago from Saltney, Wales

  @VodafoneUK any reason into why my signal has been horrendous this morning?

• 
  Deb Colquitt (@badeb1966) reported 54 minutes ago from Heswall, England

  @VodafoneUK @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from call handlers that I have ever heard of!

• 
  Deb Colquitt (@badeb1966) reported 55 minutes ago from Heswall, England

  Ngl, @VodafoneUK your customer service on this occasion has been 5*, thank you!

• 
  Andy Morse (@AndyMorse) reported 56 minutes ago from Chester, England

  @VodafoneUK You offshore service centres are rubbish I cannot get a problem sorted … can you DM a number I can call pls. I am out of contract so will be looking at other ISPs

• 
  Deb Colquitt (@badeb1966) reported 59 minutes ago from Heswall, England

  @VodafoneUK dreadful dreadful customer service!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  This Brown Geek (@thisbrowngeek) reported 5 minutes ago

  @Alexarmstrong Spread the word - CANCEL @VodafoneUK

• 
  Jeffyjeff (@Jeffyjeff385245) reported 8 minutes ago

  I had better service in the middle of nowhere in Scotland, than I do now in a large town in the north of England. Why? WHY? GET YOUR OUTFIT SORTED @VodafoneUK

• 
  mdb4trumpet (@mdb4trumpet) reported 18 minutes ago

  @VodafoneUK if I could I would cancel my contract right now but I certainly will not be renewing it assisting illegal Immigration you can go to hell

• 
  Andy Poole (@andrewgpoole) reported 20 minutes ago

  @GBNEWS @Alexarmstrong @VodafoneUK is this true? Asking as a longstanding customer

• 
  Mark “Beaker” Bate (@BeakerBate) reported 22 minutes ago

  Why oh why is the UK’s mobile infrastructure so poor in terms of capacity? @VodafoneUK is almost unworkable now……..

• 
  Crunch 🍒⚪ (@crunchwwrl) reported 22 minutes ago

  Fair play, I know the signal at the Brick is 💩, but taking 40 minutes to post this is especially 💩. Sort your coverage out @VodafoneUK

• 
  Pete L (@HavingsomefunPL) reported 26 minutes ago

  @AJRAllModCons @VodafoneUK Sue them. They do this all the time. Their systems are crap. They’re crap. @VodafoneUK they don’t give a ****.

• 
  Alex T (@littlecatdiary) reported 29 minutes ago

  @AJRAllModCons @VodafoneUK Adrian. Hang on two more years, do not contact them or make any offer of payment, the debt can’t be recovered if you’ve not made a payment or tried to negotiate. Do not accept this so called debt is real.

• 
  Phasetwo⚡️ (@itsphasetwo) reported 30 minutes ago

  @VodafoneUK is allegedly providing illegal immigrants with SIM cards and possibly mobile phones, at the British Tax payers expense . A diabolical abuse of British natives . @RestoreBritain @reformparty_uk what are you going to do about companies who help to sink 🇬🇧?

• 
  JUDGEHAMMER (@Hammermmapicks) reported 32 minutes ago

  @AJRAllModCons @VodafoneUK Vodafone is ran by a absolute **** show, call centres abroad , mainly egypt i think, who lie and pass through people to the sales team and it ends up in a constant loop of sales people being lied too getting pissed off and more than likely sending u back to egypt