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Vodafone

Vodafone outages and service status in Queensferry, Wales

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  • Vodafone generated 0 outage signals in the last 24 hours around Queensferry, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Queensferry, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Queensferry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Vodafone Issues Reports Near Queensferry, Wales

Latest outage, problems and issue reports in Queensferry and nearby locations:

  • LeeRadfo
    Lee Radford (@LeeRadfo) reported from Halewood, England

    @VodafoneUK Thanks for your reply Stephen. But you haven’t answered my question. Can you please educate your colleagues not to lie to a customer about a competitor just to get a sale. @CPWTweets #PoorPractice

  • tomaevans
    Tom (@tomaevans) reported from West Kirby, England

    @VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.

  • AndyMorse
    Andy Morse (@AndyMorse) reported from Chester, England

    @VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...

  • badeb1966
    Deb Colquitt (@badeb1966) reported from Heswall, England

    Ngl, @VodafoneUK your customer service on this occasion has been 5*, thank you!

  • timtyler76
    Tim Gardner (@timtyler76) reported from Shotton, Wales

    Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!

  • Pfraser1974
    Fraser thomson (@Pfraser1974) reported from Chester, England

    @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

  • Lyntrick
    L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Garston, England

    @VodafoneUK the sim swap has been done over the phone but she is not tech savvy and I deal with all her issues but am not allowed to sort things for her. I appreciate there's privacy laws etc but there should be a system in place for this kind of situation

  • badeb1966
    Deb Colquitt (@badeb1966) reported from Heswall, England

    @VodafoneUK dreadful dreadful customer service!

  • alan_jones
    Alan Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 (@alan_jones) reported from Queensferry, Wales

    @VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.

  • stupot42
    Stuart (@stupot42) reported from Prenton, England

    @VodafoneUK yet another broadband customer with no Internet. I'm in Birkenhead, Wirral. Not great when you're charging us an additional 15% is it?!

  • Backfromsydney
    GARY JANES (@Backfromsydney) reported from Chester, England

    @VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡

  • wesfromspeke
    Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

  • badeb1966
    Deb Colquitt (@badeb1966) reported from Heswall, England

    @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from a call handler that I have ever heard of!

  • TaffyKate
    Kate (@TaffyKate) reported from Gwersyllt, Wales

    Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • coleysworld
    Paul Cole (@coleysworld) reported from Ellesmere Port, England

    A customer of Vodafone for over 16 years 4 contracts and they couldn’t give me a call back on a upgrade. @VodafoneUK #ByeBye

  • Pfraser1974
    Fraser thomson (@Pfraser1974) reported from Chester, England

    Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

  • thatgirlAmyRay
    Amy 💖💜💙 (@thatgirlAmyRay) reported from Connah's Quay, Wales

    @emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰

  • Chris_De_Burger
    Chris De Burger (@Chris_De_Burger) reported from Llay, Wales

    @VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%

  • JohnGreen1878
    J Green (@JohnGreen1878) reported from Halewood, England

    Come on @VodafoneUK I’ve have struggled to contact Tony for some time now and it’s causing major issues....

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • FellowStargazer
    Audrey D (@FellowStargazer) reported

    @PCJack94 @VodafoneUK no usable WiFi service to parts of of England also. (Ongoing for weeks)

  • Varntvar
    Ravinder Sangha (@Varntvar) reported

    @MichelleBeckett @SkyUK @VodafoneUK Made the mistake of signing up to VM, didn't provide the agreed product at the agreed price, when I contacted them they 'upgraded' my product to the agreed one and doubled the price. Apparently they did this regularly. Cancelled at end of contract, never used any VM product since

  • xtinexoop
    Xtine 🌑 (@xtinexoop) reported

    @MichelleBeckett @SkyUK @VodafoneUK 18 months to find a buyer for mums flat so we paying DOUBLE council tax (£400), standing charges for utilities and £270 a month service charge as her flat is sheltered complex - so £700ish a month for an empty flat with no services being used! Hopefully we'll complete soon.

  • SomersetBobby
    Somerset Bobby 🇬🇧 (@SomersetBobby) reported

    @TheWildLemons @VodafoneUK I couldn’t even do that, because my phone signal’s so bad here at home - I rely on wifi calling for making calls (quite intermittent), and I couldn’t get online on my phone to check status, or even X. It’s very inconvenient, isn’t it? 🙄 I hope yours is ok now! 🤞

  • MichaelLCrick
    Michael Crick (@MichaelLCrick) reported

    @MichelleBeckett @SkyUK @VodafoneUK As I have said here before, Virgin Media treat customers with total contempt. The worst type of British capitalism. Branson must be so ashamed.

  • anthonychopra
    anthonychopra (@anthonychopra) reported

    @VOXImobile @VodafoneUK hardly any signal around very recently. Used to get 2 or 3 bars of LTE but now it’s 1 to non. What gives? Fix this issue asap. After the lightning in London it’s bad. Don’t even talk about 5G as that dose not work.

  • ourtone69
    Episode IV - living in the heart of the Matrix (@ourtone69) reported

    @MichelleBeckett @SkyUK @VodafoneUK Just cancel the DD and let them try and sue a dead man

  • NeedMoreCourage
    Lacking Courage (@NeedMoreCourage) reported

    @MichelleBeckett @SkyUK @VodafoneUK Agree, my poor wife trying to deal with VirginMedia who are still sending bills 2 years after his death & 3 months after his bungalow was sold!!!

  • pjryan51
    Paul Ryan (@pjryan51) reported

    Given up on Vodafone after 15 years. All network providers in UK are a bit of a disaster at the moment but @VodafoneUK seems to have all bit given up. No coverage, can never speak to anyone , price increases. I honestly think in UK we'll soon end up paying £100 a month for a faceless AI "assistant" to offer corporate apologies for no service while still holding you to a contract and charging for non payment back up by a court system that allows them to enforce fast track judgments !

  • Cosmonaut_Hill
    Cosmo (@Cosmonaut_Hill) reported

    @MichelleBeckett @SkyUK @VodafoneUK I had the EXACT same issue with Virgin, I had to literally refuse to get off the phone when I got through for 4 hours and basically said I'd hang up when they actually helped me. Absolutely useless customer service