Vodafone Outage Report in Queensferry, County of Flintshire, Wales

Problems in the last 24 hours in Queensferry, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Queensferry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (54%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Community Discussion

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Vodafone Issues Reports Near Queensferry, Wales

Latest outage, problems and issue reports in Queensferry and nearby locations:

• 
  Deb Colquitt (@badeb1966) reported 8 minutes ago from Heswall, England

  @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from a call handler that I have ever heard of!

• 
  GARY JANES (@Backfromsydney) reported 9 minutes ago from Chester, England

  @VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !

• 
  Deb Colquitt (@badeb1966) reported 9 minutes ago from Heswall, England

  @VodafoneUK @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from call handlers that I have ever heard of!

• 
  Wes Chimuzu Jr (@wesfromspeke) reported 13 minutes ago from Garston, England

  @VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can

• 
  Darren Aitchison (@Bezakdaz) reported 13 minutes ago from Neston, England

  @VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.

• 
  James Roberts (@JamesRoberts330) reported 15 minutes ago from Halewood, England

  @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

• 
  Tim Gardner (@timtyler76) reported 17 minutes ago from Shotton, Wales

  Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!

• 
  Deb Colquitt (@badeb1966) reported 19 minutes ago from Heswall, England

  Ngl, @VodafoneUK your customer service on this occasion has been 5*, thank you!

• 
  Lee Radford (@LeeRadfo) reported 20 minutes ago from Halewood, England

  @VodafoneUK Thanks for your reply Stephen. But you haven’t answered my question. Can you please educate your colleagues not to lie to a customer about a competitor just to get a sale. @CPWTweets #PoorPractice

• 
  Wes Chimuzu Jr (@wesfromspeke) reported 21 minutes ago from Garston, England

  Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

• 
  J Green (@JohnGreen1878) reported 25 minutes ago from Halewood, England

  Come on @VodafoneUK I’ve have struggled to contact Tony for some time now and it’s causing major issues....

• 
  Andy Morse (@AndyMorse) reported 35 minutes ago from Chester, England

  @VodafoneUK What is your customer service mission statement ... call 192 and wait an hour or more ... can you Emily more people you have loads of money ... a fair chunk from me

• 
  L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported 44 minutes ago from Garston, England

  @VodafoneUK the sim swap has been done over the phone but she is not tech savvy and I deal with all her issues but am not allowed to sort things for her. I appreciate there's privacy laws etc but there should be a system in place for this kind of situation

• 
  Daniel Edwards (@ItsDanEdwards) reported 44 minutes ago from Garston, England

  @ser_run80 🔔🔔🔔🔔🔔 it’s your “it’s nearly Friday which means @VodafoneUK #verymerewards are about to come out...!!!! “ alert. Public service... DONE.

• 
  James Roberts (@JamesRoberts330) reported 48 minutes ago from Halewood, England

  Hi @VodafoneUK can you please check the signal and coverage in the #Gateacre area of #Liverpool (postcode to mention L25 5JY), there’s literally no 4G signal in the area and very slow 3G or No Service on iPhone X. Thanks #Vodafone #VodafoneUK 📱

• 
  Deb Colquitt (@badeb1966) reported 52 minutes ago from Heswall, England

  @VodafoneUK dreadful dreadful customer service!

• 
  Fraser thomson (@Pfraser1974) reported 55 minutes ago from Chester, England

  @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

• 
  Chris De Burger (@Chris_De_Burger) reported 56 minutes ago from Llay, Wales

  @VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%

• 
  GARY JANES (@Backfromsydney) reported 59 minutes ago from Chester, England

  @VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Al Mac (@Innsegall) reported 4 minutes ago

  @N5JFY shocking customer service from @VodafoneUK. Will be shopping around when my contract is up.

• 
  The Britannia Bus Company (@BritanniaBus) reported 5 minutes ago

  @VodafoneUK a bizarre situation where you will not accept instruction from the current director as he's not listed on account, but won't from ex-director who is listed on account but is no longer a director. Madness. Utter madness. Can you please help?

• 
  dazza87 (@DarrylanneMill1) reported 7 minutes ago

  @VodafoneUK you know it's gonna be a great company , when they advise you to stick a screwdriver in a live electrical socket when your not an electrician 👍 how do I cancel my broadband?

• 
  peter boba (@boba_peter) reported 9 minutes ago

  Day 106 of buying a phone from @VodafoneUK that still does not work. No offer of replacement or refund. No written response from their complaints team despite circa 100 contacts of complaint. I'm told over and over again they are looking into it. Must have dodgy eyesight!

• 
  molly rose younger (@mollyrosey92) reported 10 minutes ago

  @VodafoneUK as if you're upping your prices when you haven't provided the 5G I'm paying for for months now... same lie about it being fixed and ever moving dates. £50 a month already for not even the full service. Poor effort.

• 
  Buffy (@Buffstar) reported 10 minutes ago

  @VodafoneUK any reason why your broadband is being dumb? It connects to everything but the TV! Even the WPS thing doesn't work!

• 
  VoiceOnThePhone (@ScotAmbEMD) reported 12 minutes ago

  @VodafoneUK any update on the outage on phone lines/broadband in the PH1 postcode pls. Have no contact to outside world.

• 
  Pete Collins (@PeteC85) reported 16 minutes ago

  @VodafoneUK I get that you need my details and all that, but the time to help has passed. Already in the chat I've been passed to the 'dedicated' team, turns out it's the billing team, who can't help, and being transferred again. None of this is difficult, and you're getting it all wrong.

• 
  Dave Blackwood (@mlcno18) reported 21 minutes ago

  @VodafoneUK Data issues from 22nd 6 hrs chat and calls still not resolved easy option is to walk away but that just lets you off, offered to change my sim bundle on 2 phones to reset acc & buy 2 phones, offered compensation but no one is capable of Auth or completing, ombudsman?

• 
  jean-michel tweeter (@c_alk) reported 23 minutes ago

  @VodafoneUK Hi Vodafone - been on the phone for 3 hours now just for a house move and no one is picking up. It’s been like that for 3 weeks now. Been a customer for 11 years. Should I ask Ofcom to help?