Vodafone Outage Report in Queensferry, County of Flintshire, Wales
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E-mailProblems in the last 24 hours in Queensferry, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Queensferry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Queensferry, Wales
Latest outage, problems and issue reports in Queensferry and nearby locations:
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Yoz
(@JohnHug01403732) reported
from
Liverpool, England
@VodafoneUK poor service from Vodafone yet again been trying to get proof of purchase for a couple of weeks and it's not happening, help
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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Jay
(@Scouseblinder) reported
from
Liverpool, England
@VodafoneUK Servers down again joke
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Darren Aitchison
(@Bezakdaz) reported
from
Neston, England
@VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Jennie Davies
(@justjennie84) reported
from
Liverpool, England
@VodafoneUK are there issues with your network I can’t call or text
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Chris De Burger
(@Chris_De_Burger) reported
from
Llay, Wales
@VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Young
(@robyoung94) reported
@VodafoneUK Hi - I'm a new Voxi customer so not sure whether you can help with this. I want to send a text message so I can enter a competition on 5 digit phone number. It worked on my old network, but I get an error message when I try on Voxi. Will you enable this for me please?
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Obey_murkey☣️
(@OLDZ_Gaming) reported
@VodafoneUK Been contacting you for the last 3 weeks your twitter dms aren’t going to fix anything
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Alex H-M
(@Pieford) reported
So spoke to @VodafoneUK today and they actually told me what the issue was without treating me like a child who has never heard of computers. So the issue is with @CityFibre. I was promised a call from them today to resolve things. Needless to say, it didn’t come.
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Sophia Matveeva
(@SophiaMatveeva) reported
@VodafoneUK I made a complaint about your service in August. Followed and had a call in September. I was told that someone would email me on 3 October. I got nothing. I followed up again, but your team doesn’t know what I’m talking about. I don’t know how to communicate with you
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Daniel Cunningham
(@Cunninghamster) reported
@VodafoneUK I joined the queue half an hour ago. I was number two then. I've now moved up to the number one slot. This is slow.
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Joann Randles
(@JoannRandles) reported
@BaitTheLines @VodafoneUK BT were just as bad with us
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T
(@frankmontana48) reported
@VodafoneUK why is your broadband constantly not working?!!!
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Mikey B
(@Mikedonnylad) reported
@VodafoneUK The website says exactly the same. Can’t access, site is down for online payments.
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Morag Boyd
(@Southbarr) reported
@VodafoneUK thank you for cancelling our broadband order and not informing us! Not the best customer service!
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Daniel Cunningham
(@Cunninghamster) reported
@Stwou7 @VodafoneUK I've got many more androids though! I have issues. I may have also bought 3 phones this month so far as well...