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Vodafone outages and service status in Queensferry, Wales

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  • Vodafone generated 0 outage signals in the last 24 hours around Queensferry, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Queensferry, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Queensferry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Vodafone Issues Reports Near Queensferry, Wales

Latest outage, problems and issue reports in Queensferry and nearby locations:

  • Chris_De_Burger
    Chris De Burger (@Chris_De_Burger) reported from Llay, Wales

    @VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%

  • DaviesKatie
    𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖 (@DaviesKatie) reported from Heswall, England

    @teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!

  • LeeRadfo
    Lee Radford (@LeeRadfo) reported from Halewood, England

    @VodafoneUK Thanks for your reply Stephen. But you haven’t answered my question. Can you please educate your colleagues not to lie to a customer about a competitor just to get a sale. @CPWTweets #PoorPractice

  • PapaJon1969
    The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    @VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please

  • thatgirlAmyRay
    Amy 💖💜💙 (@thatgirlAmyRay) reported from Connah's Quay, Wales

    @emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰

  • TaffyKate
    Kate (@TaffyKate) reported from Gwersyllt, Wales

    Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting

  • badeb1966
    Deb Colquitt (@badeb1966) reported from Heswall, England

    @VodafoneUK @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from call handlers that I have ever heard of!

  • stupot42
    Stuart (@stupot42) reported from Prenton, England

    @VodafoneUK yet another broadband customer with no Internet. I'm in Birkenhead, Wirral. Not great when you're charging us an additional 15% is it?!

  • Backfromsydney
    GARY JANES (@Backfromsydney) reported from Chester, England

    @VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡

  • MattTraynor1982
    Matthew Traynor (@MattTraynor1982) reported from Garston, England

    Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?

  • Davidlouijones
    David jones (@Davidlouijones) reported from Christleton, England

    @VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.

  • badeb1966
    Deb Colquitt (@badeb1966) reported from Heswall, England

    Ngl, @VodafoneUK your customer service on this occasion has been 5*, thank you!

  • rhiannonefc18
    Rhiannon - Checo&Seb Podium (@rhiannonefc18) reported from Saltney, Wales

    @VodafoneUK any reason into why my signal has been horrendous this morning?

  • alan_jones
    Alan Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 (@alan_jones) reported from Queensferry, Wales

    @VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Halewood, England

    Hi @VodafoneUK is it correct that if my Home Broadband service is cancelled within the first 14 days that it gets disconnected 5 days after the cancellation request was raised, I called 191 to cancel yesterday (5 Nov) and they told me it disconnects on 10 November! Thanks. James

  • wesfromspeke
    Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    @VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can

  • AndyMorse
    Andy Morse (@AndyMorse) reported from Chester, England

    @VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...

  • badeb1966
    Deb Colquitt (@badeb1966) reported from Heswall, England

    @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from a call handler that I have ever heard of!

  • Davidlouijones
    David jones (@Davidlouijones) reported from Christleton, England

    @EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible

  • Lyntrick
    L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Garston, England

    @VodafoneUK the sim swap has been done over the phone but she is not tech savvy and I deal with all her issues but am not allowed to sort things for her. I appreciate there's privacy laws etc but there should be a system in place for this kind of situation

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • efe_efe
    Sedat Efe (@efe_efe) reported

    @VodafoneTR Are you aware of this situation? There is a team in Türkiye that has not been able to manage its field team for 17 days and cannot provide a solution to the problem of your customer who wants to receive internet service in Kartal.@VodafoneUK @VodafoneIT

  • WAman29857
    Water With Aman (@WAman29857) reported

    @VodafoneUK @VOXImobile I want to report a major scam going on!! Or vodafone data or website might be hacked, I got a call saying that we are calling from vodafone and we have got the report that you are not getting network or having some issue with the network (area Eccles M30)

  • Worldcupwil1966
    WorldCupWilly1966 (@Worldcupwil1966) reported

    @VodafoneUK cant order broadband online PR7 7JY number 57 can you fix? "Network is at capacity so a new ONT cannot be ordered." I suspect this is what your checker is flagging on. However, this caveat only applies to installations requiring a new ONT -ONT is already present

  • skipperburg
    Skip (@skipperburg) reported

    @VodafoneUK @MartinSLewis Vodafone cancelled my broadband in error and charging me termination fees. Nobody understands the complaint, 5 hrs on phone not resolved. Customer service dreadful, can you investigate them for bad service?

  • CryptoGymJunkie
    Nathan Woodward (@CryptoGymJunkie) reported

    @VodafoneUK I'm having issues with s crypto wallet that was attached to a mobile number I use specifically for crypto. Vodafone turned the phone off due to 90 days of inactivity to which I was not aware this happened. I need an email address I can send my requirements to.

  • hollymorgs
    Holly (@hollymorgs) reported

    @VodafoneUK @CityFibre you have now cancelled three installation appointments for my poor father. He has no WiFi for weeks and is spending a fortune on phone data due to having to hot spot. Please can you get this sorted for him ASAP!!

  • scottmacg3469
    Scott (@scottmacg3469) reported

    @VodafoneUK Costs go up, service goes down!!!!

  • AlunRichards11
    Alun Richards (@AlunRichards11) reported

    @VodafoneUK can't make phone calls being told my network is not registered whats going on?

  • Analyst_Sid7
    Sidharth Suresh (@Analyst_Sid7) reported

    @VodafoneUK I ported my network to Vodafone last week. The switch was supposed to happen on the 3rd. My previous network got disconnected, I am yet to receive details for my esim from vodafone. It's been 6 days now. Online chat and 2 visits to the Vodafone store has not helped.

  • mwmufc
    Martyn Wade (@mwmufc) reported

    @VodafoneUK Currently 9 days into new contract and still no service. Numerous hours of phonecalls and trip to shop and still no sign of getting what i've paid for. Surely this is unacceptable @Ofcom @CommsOmbudsman. How do I get what I've paid for when vodafone refuse to provide.