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Vodafone outages and service status in Queensferry, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Queensferry, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Queensferry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

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Vodafone Issues Reports Near Queensferry, Wales

Latest outage, problems and issue reports in Queensferry and nearby locations:

  • Pfraser1974
    Fraser thomson (@Pfraser1974) reported from Chester, England

    Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

  • coleysworld
    Paul Cole (@coleysworld) reported from Ellesmere Port, England

    A customer of Vodafone for over 16 years 4 contracts and they couldn’t give me a call back on a upgrade. @VodafoneUK #ByeBye

  • thatboygwyn
    steven white (@thatboygwyn) reported from Ruthin, Wales

    @VodafoneUK broadband is down in Ruthin, how do I report this to get it fixed?

  • tomaevans
    Tom (@tomaevans) reported from West Kirby, England

    @VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.

  • AndyMorse
    Andy Morse (@AndyMorse) reported from Chester, England

    @VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...

  • rhiannonefc18
    Rhiannon - Checo&Seb Podium (@rhiannonefc18) reported from Saltney, Wales

    @VodafoneUK any reason into why my signal has been horrendous this morning?

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Halewood, England

    Hi @VodafoneUK is it correct that if my Home Broadband service is cancelled within the first 14 days that it gets disconnected 5 days after the cancellation request was raised, I called 191 to cancel yesterday (5 Nov) and they told me it disconnects on 10 November! Thanks. James

  • ScouseNumberOne
    Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • PapaJon1969
    The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    @VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please

  • TaffyKate
    Kate (@TaffyKate) reported from Gwersyllt, Wales

    Anyone else in @wrexham having issues with @VodafoneUK Internet?? Tries rebooting my router and its still not connecting

  • AndyMorse
    Andy Morse (@AndyMorse) reported from Chester, England

    @VodafoneUK You offshore service centres are rubbish I cannot get a problem sorted … can you DM a number I can call pls. I am out of contract so will be looking at other ISPs

  • Davidlouijones
    David jones (@Davidlouijones) reported from Christleton, England

    @EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible

  • MattTraynor1982
    Matthew Traynor (@MattTraynor1982) reported from Garston, England

    Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?

  • DaviesKatie
    𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖 (@DaviesKatie) reported from Heswall, England

    @teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!

  • Pfraser1974
    Fraser thomson (@Pfraser1974) reported from Chester, England

    @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

  • Davidlouijones
    David jones (@Davidlouijones) reported from Christleton, England

    @VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.

  • alan_jones
    Alan Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 (@alan_jones) reported from Queensferry, Wales

    @VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.

  • PapaJon1969
    The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really

  • Davidlouijones
    David jones (@Davidlouijones) reported from Christleton, England

    @VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.

  • thatgirlAmyRay
    Amy 💖💜💙 (@thatgirlAmyRay) reported from Connah's Quay, Wales

    @emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • bgisborne
    Ben Gisborne (@bgisborne) reported

    @VodafoneUK have had nothing but issues since going with broadband from yourselves and no one seems to help. Can I make a complaint or what are my options to cancel?

  • stef4nieee
    stef 🎄❄️ (@stef4nieee) reported

    @VodafoneUK hi, I can’t seem to activate my Spotify package, I already have a premium account and was told just to select the Spotify option while on 4G, but it’s saying I have to cancel my existing subscription

  • Sammarshall1791
    Sam marshall (@Sammarshall1791) reported

    @VodafoneUK Thanks for your reply. Could you explain why your contracts are over priced for those devices without 5G compatibility? Since you know some phones are not compatible, why price them like that and then expect your customers to pay for a service you know they cannot benefit from?

  • joldan458
    Joldan458 (@joldan458) reported

    @VodafoneUK waited one month for an iPhone ! Friday was told it’s arriving on Monday. Monday I was told Tuesday. Just called up waited 1 hour was told not in stock will be 2 weeks. No sprvsr as working from home. Why false information. Sorry I can’t help u sir! Jokers! @Ofcom

  • mabelbow1
    ma bow (@mabelbow1) reported

    @VodafoneUK What’s happened to Vodafone?? Impossible to speak to a knowledgeable person and you may have to wait 30 minutes to speak to a person or a meaningless conversation with a bot ! Ridiculous customer services.Contract due for a renewal.

  • lloyd7433
    Tracy Lloyd (@lloyd7433) reported

    @VodafoneUK @UNHCRUK And yet your customer service is appalling.

  • Finch_Birdy
    Little J (@Finch_Birdy) reported

    @VodafoneUK so after half hour in a queue to report phone as stolen/missing you hang up as I get to the front of the queue!!! Please please please help!! I am losing the will!

  • T18114787
    T (@T18114787) reported

    @VodafoneUK @dannip91 @VodafoneUK this is absolute nonsense! I haven’t had internet now in my area for over 3 hours and when asked to send your postcode your stupid bot doesn’t understand!! Sort it!!!

  • SMcCurdyArt
    Stephen McCurdy Art (@SMcCurdyArt) reported

    @herobelfast @VodafoneUK Move to 3, find them A much better service 👍

  • lloyd7433
    Tracy Lloyd (@lloyd7433) reported

    Your customer service is appalling trying you contact you is an utter waist of time for a contract that has ended and you are still taking money for @VodafoneUK