Vodafone Outage Report in Queensferry, County of Flintshire, Wales
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Problems in the last 24 hours in Queensferry, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Queensferry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Community Discussion
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Vodafone Issues Reports Near Queensferry, Wales
Latest outage, problems and issue reports in Queensferry and nearby locations:
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Darren Aitchison (@Bezakdaz) reported from Neston, England@VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.
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Deb Colquitt (@badeb1966) reported from Heswall, England@VodafoneUK dreadful dreadful customer service!
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James Roberts (@JamesRoberts330) reported from Halewood, England@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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James Roberts (@JamesRoberts330) reported from Halewood, EnglandHi @VodafoneUK can you please check the signal and coverage in the #Gateacre area of #Liverpool (postcode to mention L25 5JY), there’s literally no 4G signal in the area and very slow 3G or No Service on iPhone X. Thanks #Vodafone #VodafoneUK 📱
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Deb Colquitt (@badeb1966) reported from Heswall, England@VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from a call handler that I have ever heard of!
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GARY JANES (@Backfromsydney) reported from Chester, England@VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡
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Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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Tim Gardner (@timtyler76) reported from Shotton, WalesHoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!
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Fraser thomson (@Pfraser1974) reported from Chester, England@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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Andy Morse (@AndyMorse) reported from Chester, England@VodafoneUK What is your customer service mission statement ... call 192 and wait an hour or more ... can you Emily more people you have loads of money ... a fair chunk from me
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Deb Colquitt (@badeb1966) reported from Heswall, EnglandNgl, @VodafoneUK your customer service on this occasion has been 5*, thank you!
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Chris De Burger (@Chris_De_Burger) reported from Llay, Wales@VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%
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Wes Chimuzu Jr (@wesfromspeke) reported from Garston, EnglandPoor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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J Green (@JohnGreen1878) reported from Halewood, EnglandCome on @VodafoneUK I’ve have struggled to contact Tony for some time now and it’s causing major issues....
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GARY JANES (@Backfromsydney) reported from Chester, England@VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !
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Deb Colquitt (@badeb1966) reported from Heswall, England@VodafoneUK @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from call handlers that I have ever heard of!
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Garston, England@VodafoneUK the sim swap has been done over the phone but she is not tech savvy and I deal with all her issues but am not allowed to sort things for her. I appreciate there's privacy laws etc but there should be a system in place for this kind of situation
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Daniel Edwards (@ItsDanEdwards) reported from Garston, England@ser_run80 🔔🔔🔔🔔🔔 it’s your “it’s nearly Friday which means @VodafoneUK #verymerewards are about to come out...!!!! “ alert. Public service... DONE.
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Lee Radford (@LeeRadfo) reported from Halewood, England@VodafoneUK Thanks for your reply Stephen. But you haven’t answered my question. Can you please educate your colleagues not to lie to a customer about a competitor just to get a sale. @CPWTweets #PoorPractice
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Morley (@Cawths01) reported@VodafoneUK Hi Izzy after 1.45 minutes the chat crashed even though I was messaging back as required every few minutes. When I did get through to upgrades again I was told the offer of £10 for 100gb for being a loyal customer was not available so not sorted at all.
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Graeme Irving (@irving_graeme) reported@VodafoneUK @KimGeorginaGro1 Then you do this and then they tell you delivery issues and we will mark as a priority etc etc and round and round in the same loop
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Stephen Morley (@Cawths01) reported@VodafoneUK I had been told about the upgrade by Shohaib at around 8.45 Bridget seemed not to have a clue and Matt looked like he was going to help before the crash!
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Mark (@Mark_Brookes) reported@VodafoneUK why do I stick with you?? It's just problem after problem after problem. I ring up.. Sorry outr team isn't available right now. Utter crap.
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Conor Huddleston (@Hudd84) reported@VodafoneUK Upgraded almost 3 weeks ago and still no sign of my phone. Hard to share anything really with that kind of service.
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Pickle Cat (@KimGeorginaGro1) reported@VodafoneUK hi vodafone, just wondering why DPD is getting the blame for the lack of delivery of the phone I ordered. If your warehouse had picked and packed it then you would have raised a tracking number. Seems I'm not the only one having this issue...
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Andrew (@AndyYanited) reported@VodafoneUK are a disgrace. Cut off my service because my bill is ‘overdue’. It is due on the 25th
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Harry Wassell (@ethnicbill) reported@VodafoneUK is your broadband network down?
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sam (@sampalmerbcfc) reported@VodafoneUK I would like to say how disappointed I am with your customer service team,you disconnected my 78year old nans phone which she keeps for emergencies and keeps by her side as her husband had a heart attack last year,you was suppose to sort this problem within 24 hours
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Katie (@tteahydrated) reported@laura_mhorne @VodafoneUK Did you ever get this sorted? I have the same issue.