Vodafone outages and service status in Queensferry, Wales

Problems in the last 24 hours in Queensferry, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Queensferry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Queensferry, Wales

Latest outage, problems and issue reports in Queensferry and nearby locations:

• 
  James Roberts (@JamesRoberts330) reported 6 minutes ago from Halewood, England

  Hi @VodafoneUK can you please check the signal and coverage in the #Gateacre area of #Liverpool (postcode to mention L25 5JY), there’s literally no 4G signal in the area and very slow 3G or No Service on iPhone X. Thanks #Vodafone #VodafoneUK 📱

• 
  GARY JANES (@Backfromsydney) reported 9 minutes ago from Chester, England

  @VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !

• 
  GARY JANES (@Backfromsydney) reported 10 minutes ago from Chester, England

  @VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡

• 
  Daniel Edwards (@ItsDanEdwards) reported 17 minutes ago from Garston, England

  @ser_run80 🔔🔔🔔🔔🔔 it’s your “it’s nearly Friday which means @VodafoneUK #verymerewards are about to come out...!!!! “ alert. Public service... DONE.

• 
  L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported 18 minutes ago from Garston, England

  @VodafoneUK the sim swap has been done over the phone but she is not tech savvy and I deal with all her issues but am not allowed to sort things for her. I appreciate there's privacy laws etc but there should be a system in place for this kind of situation

• 
  James Roberts (@JamesRoberts330) reported 19 minutes ago from Halewood, England

  Hi @VodafoneUK is it correct that if my Home Broadband service is cancelled within the first 14 days that it gets disconnected 5 days after the cancellation request was raised, I called 191 to cancel yesterday (5 Nov) and they told me it disconnects on 10 November! Thanks. James

• 
  Sandra Mangan💙 (@SandraMangan_) reported 26 minutes ago from West Kirby, England

  @VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.

• 
  Alan Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 (@alan_jones) reported 28 minutes ago from Queensferry, Wales

  @VodafoneUK Thanks. I’ll try live chat later. Very disappointed with Vodafone’s laboured approach to customer care.

• 
  Wes Chimuzu Jr (@wesfromspeke) reported 31 minutes ago from Garston, England

  Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

• 
  Andy Morse (@AndyMorse) reported 32 minutes ago from Chester, England

  @VodafoneUK You offshore service centres are rubbish I cannot get a problem sorted … can you DM a number I can call pls. I am out of contract so will be looking at other ISPs

• 
  The Birdman of Handbridge (@PapaJon1969) reported 33 minutes ago from Chester, England

  Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really

• 
  Matthew Traynor (@MattTraynor1982) reported 37 minutes ago from Garston, England

  Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?

• 
  J Green (@JohnGreen1878) reported 42 minutes ago from Halewood, England

  Come on @VodafoneUK I’ve have struggled to contact Tony for some time now and it’s causing major issues....

• 
  Fraser thomson (@Pfraser1974) reported 47 minutes ago from Chester, England

  @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

• 
  The Birdman of Handbridge (@PapaJon1969) reported 48 minutes ago from Chester, England

  @VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please

• 
  David jones (@Davidlouijones) reported 48 minutes ago from Christleton, England

  @VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.

• 
  Chris De Burger (@Chris_De_Burger) reported 49 minutes ago from Llay, Wales

  @VodafoneUK Hi Abul No need for DM Vodafone sold me 76mbs product although max was 68mps & min 46 Ultimate Guarantee of 55 & finally min speed of 40 It was over 60 to start with but now its down to 39 & you state you can't get it any better so since 05/19 you have reduced my speed by 33%

• 
  Deb Colquitt (@badeb1966) reported 50 minutes ago from Heswall, England

  @VodafoneUK dreadful dreadful customer service!

• 
  Deb Colquitt (@badeb1966) reported 52 minutes ago from Heswall, England

  @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from a call handler that I have ever heard of!

• 
  Paul Cole (@coleysworld) reported 57 minutes ago from Ellesmere Port, England

  A customer of Vodafone for over 16 years 4 contracts and they couldn’t give me a call back on a upgrade. @VodafoneUK #ByeBye

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anaya Khan (@AnayaKh79843612) reported 1 minute ago

  @MichelleBeckett @SkyUK @VodafoneUK So sorry for your loss 😢when my mum passed I had the same issue with Post Office phone line. Firstly they refused to take my call asking for a copy of death certificate and then 30 day cancellation charge.

• 
  really.. who cares!! (@mugen112) reported 2 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Feel your pain. Tv license people for me were horrible.. "will there still be a tv in the house" the thoughtlessness

• 
  🌈🥄 Kirsten Davidson 🥄🌈 (@Weespoon22) reported 5 minutes ago

  @VodafoneUK you’re customer care is absolutely appalling, I’ve been trying to contact customer support to speak to someone via tobi and by phone for 4 hours now and still haven’t gotten any contact with anyone

• 
  Nina Moir (@neenooor) reported 5 minutes ago

  @SW_Help @VodafoneUK @MayorofLondon What would be good is we put some money into the infrastructure before we build thousands of new homes. Trains getting worse & worse from Waterloo. No reception on mobiles so can’t even check what is going on as the sw train app never works

• 
  Dorastar1 (@Dorastar1) reported 5 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK It seems there is always that one company who is awful at this, we had no trouble with most but f-i-l's insurance company told me they'd all had bereavement training, I told them that it really needed more than just "talk in a soft voice" and actual useful policies.

• 
  Dan Goodman (@dangoodman101) reported 6 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK A month after my old Mum died, Virgin called me and said she was eligible for an upgrade. The lady on the phone couldn't grasp she'd passed even though her contract had been terminated. She kept saying she'd been a Mobile Customer for 10 years, she would get a great deal. Useless

• 
  manutdazza (@manutdazza) reported 6 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Just pay what you calculate to his date of passing and let them sue his estate for the service provided while he was dead. See how far they get with that

• 
  Episode IV - living in the heart of the Matrix (@ourtone69) reported 8 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Just cancel the DD and let them try and sue a dead man

• 
  K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported 8 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Not in the slightest bit surprised, Virgin are absolutely vile, I mean the ceo sued the nhs simply because he didn’t win a contract??? I will never use Virgin anything again! Sorry for your loss x

• 
  Evee Carr (@EveeCarr) reported 9 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Been there. VM are bloody awful. Condolences for your loss.