Vodafone Outage Report in Ellesmere Port, Cheshire West and Chester, England
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E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent Vodafone outage reports came from the following cities: Wallasey, Liverpool and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Wallasey |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| St Helens |
Phone | |
| Liverpool |
Wi-fi | |
| St Helens |
Phone |
Community Discussion
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Vodafone Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Rhiannon - Checo&Seb Podium
(@rhiannonefc18) reported
from
Saltney, Wales
@VodafoneUK any reason into why my signal has been horrendous this morning?
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Shaun smith
(@ShaunsmithSKS) reported
from
Roby, England
According to @VodafoneUK @XiaomiSupport Mi 11 phones seem to have an issue with the Charger, the gentleman on the phone today from Vodafone said he's had many people complaining about the charger over heating, it seems am not the only one who's contacted Xiaomi and been ignored.
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Clearweed Ranter
(@cartela74) reported
from
Wallasey, England
@VodafoneUK Trying to speak to someone about an address you have put on my credit file that has nothing to do with me. Twice I've been left on hold for a ridiculous amount of time. Can someone get in touch who can help with this please, before I involve the financial ombudsman
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @VodafoneUK can you please try help me fix the 4300 error on my app. Tried everything now from using 4G and wifi, delete and reinstall, customer service even reset my account to no prevail. Can’t see any data usage, plan info etc on the app and online. Been over a week now!
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Jay Whewell
(@JayWHEWELL) reported
from
Liverpool, England
@DjLeeButler @VodafoneUK Lee you don't know the half of it Upgraded 12 days ago. Two iPhone 12s later which have been "misplaced" I'm still paying full wack for this new contract. I've been passed from pillar to post and given a specialist customer assistant. Just give me a phone ffs...
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Jay Whewell
(@JayWHEWELL) reported
from
Liverpool, England
@VodafoneUK @DjLeeButler Suppose if I had 40k followers I'd get my issue sorted as well...
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Andy Morse
(@AndyMorse) reported
from
Chester, England
@VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔
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Dom Yates
(@DomYates1976) reported
from
Eccleston, England
@VodafoneUK can you confirm the benefit of #vodafonesecurenet please. Never really understood why you charge premium service for something which should be standard practice
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Matthew Traynor
(@MattTraynor1982) reported
from
Garston, England
Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?
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𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖
(@DaviesKatie) reported
from
Heswall, England
@teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!
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Frances Carey 💙
(@Frances_Carey) reported
from
Birkenhead, England
@VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Bantam Menace 💙🇪🇺🇬🇧3.5%
(@neilhwilliams) reported
from
Chichester, England
@VodafoneUK are officially ****. 25 years I’ve had my mobile number. Yesterday, following a convoluted week trying to activate a SIM for an unrelated device, 3 times without success, the agent managed to kill my actual phone SIM. How? No-one knows. Phone still dead.
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Johnathon Gallagher
(@Johnagall) reported
@HattiFarr @HelgatheFurious @VodafoneUK Unfortunately the same here. Still out. Nobody from Vodafone has contacted us back since I reported Wed night. Not even an acknowledgement that its an area problem. Given that ours went the same time as you & others this must be a wider issue.
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S
(@Travel_papi) reported
@VodafoneUK oi clowns, I still have network issues! 😡😠 can’t make phone calls and Internet is ****
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Beth Rose
(@bethrosewrites) reported
@vodafoneuk my broadband hasn’t worked since 5am. Help!
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Hayley Spargo
(@hayleym_99) reported
Be very careful using the SOS Emergency function with @VodafoneUK. After the terrible news of #SarahEverad I set mine up, tested it and got charged £8! To make it worse @VodafoneUK won't refund me. Clearly personal safety is not important to them 🙁
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jayne layton
(@JayneJinnyll) reported
@VodafoneUK requested to return an upgrade on the 8th February, still waiting for the returns bag to be sent out to me. It’s been issued twice now and still not arrived. For a communications company you really fail at communicating
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Zoe Feasey
(@ZFeasey) reported
@VodafoneUK our business has received a refund cheque but it is written out to the wrong company. Have been calling and online chats for weeks and unable to get help. Please advise.
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Johnathon Gallagher
(@Johnagall) reported
@VodafoneUK Thanks for the response. It really would have been so much better if you acknowledged this on one of the many times that others had asked. Unfortunately your staff kept asking for specific account details even when it was apparent that this was an area based issue. 👍🏻
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John Corr
(@johnpcorr) reported
@VodafoneUK Signal not too gr8 in Mendip District Somerset though
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Joe
(@joeforabit) reported
@VodafoneUK would you be able to tell me if there's any maintenance going on in the EX4 area of Exeter? Only the 4g speed from my mobile wifi device is SO slow. Averaging 4mbps download speed