Vodafone Outage Report in Ellesmere Port, Cheshire West and Chester, England
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E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (13%)
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Phone (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent Vodafone outage reports came from the following cities: Liverpool and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| St Helens |
Phone | |
| Liverpool |
Wi-fi | |
| St Helens |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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Josh Parker
(@Joshparkersuxx) reported
from
Birkenhead, England
Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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Andy Wallace
(@Andyw1803) reported
from
Kelsall, England
@mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other
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Melanie Allen
(@mellyallen74) reported
from
Widnes, England
@VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Darren Aitchison
(@Bezakdaz) reported
from
Neston, England
@VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Mathew ✌🏻
(@MathewJSwain) reported
from
Widnes, England
@VodafoneUK is the 4G down at the minute?
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Jay
(@Scouseblinder) reported
from
Liverpool, England
@VodafoneUK Servers down again joke
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Karl McIntyre
(@karlmcintyre) reported
from
St Helens, England
@drewhill79 @VodafoneUK @MattJConnor @StHKHIS Same here. BT got the 150 mb and it flies. Good support and I stream everything!! Don’t even have normal freeview.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Courtenay 🖕
(@CourtenayBarrat) reported
@VodafoneUK how do I speak to a real person? Everytime I've tried to call you send me a link to chat to a robot online and it can't help with my query!!!
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Jamie Heard
(@JamieHeard1) reported
@VodafoneUK so frustrating. I’ve been trying to upgrade my phone via the app and website for the past hour to no avail! Every time I click submit both devices bring a blank white screen! Waiting for live chat for over 15 minutes! Loyal Customer of 20 years! Thinking of switching!
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RaeStanleywrites
(@RStanleywrites) reported
@VodafoneUK What's happening with the top up service? Cant top up my daughters phone for thec2nd week in a row
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Paul David Chambers #FBPE
(@MannersCost) reported
@VodafoneUK your broadband is shocking. We can't really even get through a half hour streaming any more even if we turn wifi off on everything else (which we shouldn't even have to be trying). Ultrafast that has not once reached the speeds I signed up for. #vodafone sucks
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Abdullah Javed
(@abdullahjaved26) reported
@VodafoneUK Hi Abul, I have been waiting for your response since the last two hours. One thing is no network and lack of commmication with friends and famoly and the other thing is that I cannot see my case is being taken seriously, I am afraid.
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Sam Smith
(@S_Sm1g) reported
@VodafoneUK Hi, Cheers for your response. The online chat advisor on the MyVodafone app was a bit more helpful this morning than the advisor I got last night. Hopefully my issue should have been sorted, I'll tell you in 14 working days 🙈👍
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Kris Maddox
(@kris_maddox) reported
@VodafoneUK absolute shower of incompetent fools... 3rd night I have lost 2 hours speaking to you and @skytv sky were great, ready to cancel my broadband with them at a drop of hat cos u guys forgot to set up... Hour later, ur guy cuts me off after saying hi "manager" sorting now
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Shaun Atkinson
(@maruzen52) reported
What is going on with @VodafoneUK these last couple of days. No signal in city centre. Now I'm home I've got emails!!
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emma spear
(@emm4_jayne) reported
@VodafoneUK are rubbish! A total of 6 hours just trying to cancel my contract on my Apple Watch! Still no further forward 😤
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andrew e norman
(@andrewenorman) reported
Horrendous service from @VodafoneUK regarding moving house and my WiFi. Been waiting since Nov 20th to get reconnected at new house and despite over 10 hrs on the phone to them still nothing. Think I may be switching. Any recommendations? #wifi #FirstWorldProblems