Vodafone

Vodafone Outage Report in Ellesmere Port, Cheshire West and Chester, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ellesmere Port, Cheshire West and Chester, England 11/08/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent Vodafone outage reports came from the following cities: Liverpool and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomSt Helens Phone
United KingdomLiverpool Wi-fi
United KingdomSt Helens Phone
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi

Community Discussion

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Vodafone Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • garycrowe03 gary crowe (@garycrowe03) reported from Liverpool, England

    @VodafoneUK That is the level of service you give, you allow a 10 year old boy to be upset because your lack communication skills by given different information depending on who you speak to.

  • badeb1966 Deb Colquitt (@badeb1966) reported from Heswall, England

    Ngl, @VodafoneUK your customer service on this occasion has been 5*, thank you!

  • zara_c_ Zara Prudhoe (@zara_c_) reported from Roby, England

    @VodafoneUK your customer service is shocking still waiting for a call back from customer relations following a data protection breech!! 😡😡

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    Hi @VodafoneUK can you please check the signal and coverage in the #Gateacre area of #Liverpool (postcode to mention L25 5JY), there’s literally no 4G signal in the area and very slow 3G or No Service on iPhone X. Thanks #Vodafone #VodafoneUK 📱

  • ItsDanEdwards Daniel Edwards (@ItsDanEdwards) reported from Garston, England

    @ser_run80 🔔🔔🔔🔔🔔 it’s your “it’s nearly Friday which means @VodafoneUK #verymerewards are about to come out...!!!! “ alert. Public service... DONE.

  • mancoutd99 anthony heaney (@mancoutd99) reported from St Helens, England

    @markbartram1 @VodafoneUK Obviously I’ve not hence the tweet. Not only did you give my number and account information to someone else and provide me with no service for over 2 weeks you can’t even have the decency to get back in contact with me. Talk about data protection and privacy!

  • lindas1954 Linda Scott 🖐 (@lindas1954) reported from Wallasey, England

    @VodafoneUK had broadband fitted yesterday, still not connected and now been on hold for over an hour on customer service. Not a great start.

  • LeroyDLS David-Leeroy Sellers (@LeroyDLS) reported from Liverpool, England

    I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee

  • Backfromsydney GARY JANES (@Backfromsydney) reported from Chester, England

    @VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !

  • diygolf John Pennington (@diygolf) reported from Runcorn, England

    @highwaylass @VodafoneUK The only place I got a signal with them was at the mother in laws 😱😱😳😳👎👎👎

  • alistair_kealey Lord Alistair Kealey (@alistair_kealey) reported from Birkenhead, England

    @VodafoneUK FIVE WEEK NO FULL SERVICE NUMBER OF FAILURES BY VODAFONE ALL I GET £30 AS A SMALL BUSINESS CUSTOMER UNABLE TO RECEIVE CALLS

  • lindas1954 Linda Scott 🖐 (@lindas1954) reported from Wallasey, England

    @VodafoneUK I will share the news that Vodafone Uk has appalling customer service. Over 24hrs after broadband fitted, it still isn’t connected. Over 1hr 45mins on hold and no answer from customer services. Not a great start for a new customer!

  • Backfromsydney GARY JANES (@Backfromsydney) reported from Chester, England

    @VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡

  • welfarelawyer Ngaryan (@welfarelawyer) reported from Liverpool, England

    Absolutely unacceptable I have been on live chat for the last 2 days and now and been cut off. Still no closer to getting disconnected @VodafoneUK sort your customer service out! 😡

  • sarahsmithhowar sarah smith-howard (@sarahsmithhowar) reported from Birkenhead, England

    @VodafoneUK absolutely appalling... contract with unlimited data and you turn the data off 🙈🙈🙈 couldn’t make it up how disgraceful the service is... 2 x 40 minute plus phone calls to be told to go into store tomorrow! Do you think your customer have no lives 😡

  • tmcd1989 Tom McDermott (@tmcd1989) reported from Roby, England

    @VodafoneUK I cancelled my contract but my Spotify has continued. I can’t cancel via the link as my number is no longer on Vodafone. Can somebody cancel it please.

  • gillypea1978 Gillymint 🌊 (@gillypea1978) reported from Liverpool, England

    @Lucyferrr @VodafoneUK @AmazonUK Vodafone are Satan's network.

  • welfarelawyer Ngaryan (@welfarelawyer) reported from Liverpool, England

    @VodafoneUK Cut the call as I have work. It's madness that you can't go in-store to just cancel a contract. Or it's not made simpler for people wanting to leave. This whole experience has been stressful and I'm very reluctant to recommend Vodafone in the future.

  • sophia_evans__ Sophia💋 (@sophia_evans__) reported from Liverpool, England

    @VodafoneUK can you advise why I’m supposed to have 4G and yet it never works, the signal is absolutely awful

  • timtyler76 Tim Gardner (@timtyler76) reported from Shotton, Wales

    Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • WinkNFT FCSNFT.eth (@WinkNFT) reported

    @VodafoneUK @VodafoneGroup @VodafoneUK such a pitiful customet service. 3 hours on chat, bouncing around 20 people qnd doing 20 verifications and still zero progress.. shameful!

  • Kev0Kane Kevin (@Kev0Kane) reported

    No internet for over a week now. On Saturday #Vodafone said it would be fixed within 24hrs. On Monday #Vodafone said it would be fixed within next 24hrs. On Tues #Vodafone said it would be fixed within next 24hrs. Its still not fixed. Costumer support has be terrible @VodafoneUK

  • cider_mad keith mason (@cider_mad) reported

    @VodafoneUK ur customer service is 💩 if I knew changing to u would be this much hassle I would never of bothered 1 hr 30 on live chat and so far 45 mins on the phone cos btreach engineer didn’t bother knocking on my door and ur expecting me o wait a week cos of his screw up

  • JennieLWalmsley Jennie Louise Walmsley (@JennieLWalmsley) reported

    @VodafoneUK Too late, we have spoken to someone and we are leaving. Shocking service over the phone as well, on hills for 45 minutes and cut off multiple times. Staff who don’t listen. As you are my mobile phone provider I will also be leaving at the end of my contract.

  • Penno350 Sir Graham Pennington #GTTO (@Penno350) reported

    @VodafoneUK absolutely useless, I am trying to cancel my Broadband, 03333 040 191 says use the Chat Bot, the Chat Bot says ring the number. Hopeless!!!!!!

  • composerinNE Nigel Fletcher (@composerinNE) reported

    @VodafoneUK Please if any one is thinking of switching to Vodafone broadband do not do it!We are still waiting for activation.I can't get to speak to anyone who knows what they are doing.This is 6 days waiting for broadband.I have spent about 2 to 3 hours everyone day on support.

  • CityFibre CityFibre (@CityFibre) reported

    @JennieLWalmsley @VodafoneUK Hi, CityFibre does not provide internet services, we work with internet services providers to connect homes and business. For internet service-related queries, please contact your broadband provider.

  • JennieLWalmsley Jennie Louise Walmsley (@JennieLWalmsley) reported

    @CityFibre @VodafoneUK We have, but your network is curre unstable, as last week proved when it was down for 2.5 days. You need to get your infrastructure sorted before we will touch CityFibre again.

  • stoptheparty28 WHB (@stoptheparty28) reported

    @VodafoneUK has to be the most clueless broadband company with their customer service! Extremely disorganised, basic primary school errors 9 TIMES!! on just updating an address to receive all broadband feels like building a NASA space ship. Avoid avoid!!

  • MegDaTeach MeganHS (@MegDaTeach) reported

    @VodafoneUK SIMs (phone and hotspot both down). I have a class to teach in 20 minutes and 1.16mbps download is definitely not enough for Zoom.