Vodafone Outage Report in Ellesmere Port, Cheshire West and Chester, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent Vodafone outage reports came from the following cities: Liverpool and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| St Helens |
Phone | |
| Liverpool |
Wi-fi | |
| St Helens |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Craig
(@Redveerenmus) reported
from
Eccleston, England
@VodafoneUK Hello. It looks like there's a problem with our mobile network in WA10. Sorry for any disruption to your service - we know how frustrating this can be. Rest assured, we're working hard to get things back up and running as quickly as we can. This regular and annoying!
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
@VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please
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Jen Caine 👩🏼💻
(@Jencaine82) reported
from
Liverpool, England
@VodafoneUK hi vodafone can you help I upgraded to included entertainment package, had a message saying it’s ended when I was trying to set it up, and I’d get another message to set up but nothing? Website just says error all the time ? Don’t understand why? Help please
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Dom Yates
(@DomYates1976) reported
from
Eccleston, England
@VodafoneUK can you confirm the benefit of #vodafonesecurenet please. Never really understood why you charge premium service for something which should be standard practice
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Anyone else on #Vodafone #VodafoneUK finding their internet very slow lately? 📱
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Jay Whewell
(@JayWHEWELL) reported
from
Liverpool, England
@VodafoneUK @DjLeeButler Suppose if I had 40k followers I'd get my issue sorted as well...
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Anthony🖤Hart
(@TonyH4rt) reported
from
Liverpool, England
@VodafoneUK I’ve cancelled my DD as you have voided terms of our contract - I’ve been unable to contact anyone to resolve issue! #TerribleCustomerService
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @VodafoneUK can you please try help me fix the 4300 error on my app. Tried everything now from using 4G and wifi, delete and reinstall, customer service even reset my account to no prevail. Can’t see any data usage, plan info etc on the app and online. Been over a week now!
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Helen Moore
(@Grathan04) reported
from
St Helens, England
@AdamofAlbion @VodafoneUK No Adam i didn't!.. I've tried the bot talk thing, which is next to useless, unless you have a question it can lead you to.. For such a big company its fair to say they are very much lacking in the customer service department... 🙄
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David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.
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Matthew Traynor
(@MattTraynor1982) reported
from
Garston, England
Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?
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Tony Smart
(@Sm4rty09) reported
from
Liverpool, England
@VodafoneUK Terrible customer service. Trying to cancel an account and you make it absolutely impossible. Waited in the queue, got to number 1 then booted out!! Just let people leave without putting in blockers
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Cully 🇵🇸
(@Cully186) reported
from
Birkenhead, England
@VodafoneUK customer service are a joke, I've had broadband installed with a deal for existing mobile phone customers promising a free 4k firestick and echo dot, don't bother, it seems to be a scam, well over 4hrs on the phone to them in over a month and still nothing #Disgrace
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alan baker
(@budsgang1) reported
from
Liverpool, England
@andrewwood05 @VodafoneUK We’re all seemingly good now thanks Andrew COVID went through the family these last 3 weeks which was scary our Sarah being the worst hit needing paramedic help but she’s on the mend now take care stay safe
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Paul Cole
(@coleysworld) reported
from
Ellesmere Port, England
A customer of Vodafone for over 16 years 4 contracts and they couldn’t give me a call back on a upgrade. @VodafoneUK #ByeBye
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Shaun smith
(@ShaunsmithSKS) reported
from
Roby, England
According to @VodafoneUK @XiaomiSupport Mi 11 phones seem to have an issue with the Charger, the gentleman on the phone today from Vodafone said he's had many people complaining about the charger over heating, it seems am not the only one who's contacted Xiaomi and been ignored.
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Jay Whewell
(@JayWHEWELL) reported
from
Liverpool, England
@DjLeeButler @VodafoneUK Lee you don't know the half of it Upgraded 12 days ago. Two iPhone 12s later which have been "misplaced" I'm still paying full wack for this new contract. I've been passed from pillar to post and given a specialist customer assistant. Just give me a phone ffs...
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Legacy Wirral Kloppite* 🖐👍 19
(@paulgtrainer) reported
from
Birkenhead, England
@VodafoneUK No service on Merseyside. How long to resolve?
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Anthony🖤Hart
(@TonyH4rt) reported
from
Liverpool, England
@VodafoneUK The only issue down the line is that you won’t be getting anymore of my £££
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Rhiannon - Checo&Seb Podium
(@rhiannonefc18) reported
from
Saltney, Wales
@VodafoneUK any reason into why my signal has been horrendous this morning?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ROSE JANES
(@runnerbean9) reported
@VodafoneUK #VodafoneTreats I will never delete this photo taken at Christmas 2004. It was the last photo taken of my mum before she passed away.
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U5Zemgulys
(@UZemgulys) reported
@VodafoneUK 'Maintenance' being carried out hence extremely slow internet speeds... The network status checker suggests work is being carried outside my window. I can see a hole in the street, but no one at the street for the day? Not the service we signed up for Vodafone!
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Helen Kirby
(@helz217) reported
@VodafoneUK Your 4G has been down in EX5/EX14 for two days now. Nothing on website to say there are problems,I’m not the only one experiencing these issues. Any idea when this will be sorted please? It’s making WFH impossible, my boss is asking for proof which I can’t give them!
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Jennifer Lynch
(@JenniferLynch9) reported
@VodafoneUK waste of time on chat trying to cancel a contract when the cancellation team closes at 9pm, would be great if they can advise of that before the complete waste of everyone’s time!
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Rob Walsh
(@AgeingRW) reported
@VodafoneUK Thanks but I'm in the process of leaving you due to a continual in ability to resolve issues over many months. I've no reason to believe you would fix it this time as you haven't the other dozen or so occasions.
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Roks-Ann Roschana
(@RoksAnnRoschana) reported
@VodafoneUK Not unless you can give me back the HOURS of time wasted on the phone to your awful cust service team trying to solve a simple problem, that reduced me to tears in the end. That, and offer me a goodwill discount or refund for this month. As a long standing customer I'm fuming.
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Danny Howells
(@0707danny) reported
@SkyHelpTeam It's not a TV app, it's the mobile one through @VodafoneUK and it never bloody works.
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Alice Kiernan
(@kiernan_alice) reported
@VodafoneUK With all due respect, no, I won’t. I’ve spent 3 hours being passed from pillar to post today with the same promise of help from each of the people I’ve spoken to with no resolution. I have your postal address and am in the middle of writing a letter of complaint.
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✨Lucid Gem💎
(@lunaundead) reported
@VodafoneUK Yes we know this already. Our gripe is the fact we never received a call back and got hung up on when we called a second time. Hence the query as to if there was an issue with your call center.
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Louise Emery
(@LouiseEmery01) reported
@PowellChief @RaxLakhani @VodafoneUK They don't like to help existing customers!