Vodafone Outage Report in Ellesmere Port, Cheshire West and Chester, England
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E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent Vodafone outage reports came from the following cities: Upton and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Upton |
Phone | |
| Liverpool |
||
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Phone |
Community Discussion
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Vodafone Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
@VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!
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Darren Aitchison
(@Bezakdaz) reported
from
Neston, England
@VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Mathew ✌🏻
(@MathewJSwain) reported
from
Widnes, England
@VodafoneUK is the 4G down at the minute?
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Andy Wallace
(@Andyw1803) reported
from
Kelsall, England
@mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other
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Melanie Allen
(@mellyallen74) reported
from
Widnes, England
@VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Jay
(@Scouseblinder) reported
from
Liverpool, England
@VodafoneUK Servers down again joke
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
-
Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Fraser thomson
(@Pfraser1974) reported
from
Chester, England
Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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FreeByTheSea 🌊
(@LarsenDisney) reported
from
West Blatchington, England
@Bedda86 @VodafoneUK Can you cancel in a contract if they increase it? @VodafoneUK ? Can you tell me please? I’ve been trying to contact you all day 🙄
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Peter McGeever
(@Pmac2k) reported
@VodafoneUK I be had to reset my '9 days since the last complete outage of internet' sign. My '18 hours since i was able to stream, browse or check my bank accounts' sign is working well.
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Patrick Pictures
(@patrickpictures) reported
@VodafoneUK Business broadband technical support totally useless. Your service is appalling and unacceptable. How do we submit a complaint with your customer service?
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Kit Holder
(@KitHolder) reported
@VodafoneUK your customer service is a joke. Atrocious.
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TwinFolk
(@Robjn12) reported
@VodafoneUK time to request our PAC codes poor data signal as not been addressed been with Vodafone 20 years
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Ajinkya
(@ajinkyachaobal) reported
@VodafoneUK Surprisingly, Vodafone is saying issue was fixed in less than 2 days. I have spent hours chatting with your support teams over the period of 5 days. I thought of ignoring the speed issue which lasted for more than 20 days. But now I want to raise that too for compensation (2/2)
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FIONA GENT
(@fionagent) reported
@VodafoneUK Ok thanks, so just to confirm, I agreed the phone 2 weeks ago today but I can cancel up to 14 days after delivery. So should I cancel it tomorrow when it’s working or can I add it on today without the faff of cancellation & restart?
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rosie robson
(@rockyrobson) reported
@VodafoneUK your customer service is shocking!! Why can't you speak to anyone anymore over the phone?! Been a month and still no resolution. Seeking legal action.
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TwentyTwentyThree T🏁🏎🏍🚗⚽🏉🏴🎾🇺🇦
(@Krustylicious) reported
@VodafoneUK Hi guys i've tried to use the bot due an account issue and its not working
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The **** In the Red Hat
(@WestBletchley) reported
@VodafoneUK Home Broadband. You are the SEVENTH person I have spoke to. Surely one of you can actually help me.