Vodafone Outage Report in Ellesmere Port, Cheshire West and Chester, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent Vodafone outage reports came from the following cities: Wallasey, Liverpool and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Wallasey |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| St Helens |
Phone | |
| Liverpool |
Wi-fi | |
| St Helens |
Phone |
Community Discussion
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Vodafone Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Michael'MUFC'Wilson
(@Michael_JWilson) reported
from
Birkenhead, England
Can't actually believe the prices of upgrades of mobile phones. Absolutely no bonus for being a loyal customer for over 10years never missing a payment of £40+pm @VodafoneUK Outrageous
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Legacy Wirral Kloppite* 🖐👍 19 #JohnsonOut
(@paulgtrainer) reported
from
Birkenhead, England
@VodafoneUK I am trying to cancel an order I made for home broadband, but I cannot seem to be able to contact anyone to sort it. Can you help please?
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MichaelRedgrift
(@MichaelRedgrift) reported
from
Birkenhead, England
@VodafoneUK @VodafoneGroup hands down the worst broadband switching I've ever experienced, worst customer service and I am still five weeks without internet, a months payment down and half a day wasted waiting..
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Michael'MUFC'Wilson
(@Michael_JWilson) reported
from
Birkenhead, England
@VodafoneUK I've spoken directly to the store, Ive spoken to customer services. Still no answer. 27days later. Still nothing 👏🏼👏🏼👏🏼👏🏼👏🏼
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Anthony🖤Hart
(@TonyH4rt) reported
from
Liverpool, England
@VodafoneUK The only issue down the line is that you won’t be getting anymore of my £££
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⭐⭐⭐Rusty⭐⭐⭐1️⃣9️⃣* - Still Wearing a Mask and Soci
(@Rusty5010) reported
from
Prescot, England
@VodafoneUK @CostaCoffee I've tried to use this locally a few times over the years, but every @CostaCoffee I've tried it in hsve said "we font fo it in this branch" so I've given up trying to redeem this very me reward or Friday treat, due to the embarrassment of bring turned down.
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Anthony🖤Hart
(@TonyH4rt) reported
from
Liverpool, England
@VodafoneUK I’ve cancelled my DD as you have voided terms of our contract - I’ve been unable to contact anyone to resolve issue! #TerribleCustomerService
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David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.
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David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.
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Connor Wilson
(@ConnorTWilson) reported
from
Birkenhead, England
Probably a stupid question, but if I have a @VodafoneUK sim, am I able to use my data in Northern Ireland as normal? Never been to Northern Ireland so just want to be sure before I go
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Lainey 🇬🇧
(@lainey5565) reported
from
Prescot, England
@VodafoneUK worst broadband EVER
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Alex Spearritt 💙 She/Her
(@ScouseAHPLeader) reported
from
Liverpool, England
@VodafoneUK … endless issues in confirming my upgrade since I chose to stay with you as a provider when my contract expired last month! Simply not good enough ,and now can’t leave as contract rolled over!
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Jane Holt X
(@Losecontr0lx) reported
from
St Helens, England
@VodafoneUK what’s with the signal issues today? either getting 1 bar or no bars at all… can’t even send a simple text message or anything.
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Dr Ian M Lancaster
(@IanLancaster65) reported
from
Frodsham, England
@VodafoneUK what a shambles. Switching accounts is supposed to be easy & seemless. I’m now on my 4th attempt & going round in circles. How about I just stop paying? Might get your attention then? Customer service? Nonexistent. #Vodafone
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Dr Ian M Lancaster
(@IanLancaster65) reported
from
Frodsham, England
@VodafoneUK Nope. I’m ditching @VodafoneUK… or trying to. Now on 4th attempt. Maybe I’ll just shut down the direct debit. Maybe that’ll get your attention. Nothing else seems to work
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Helen Moore
(@Grathan04) reported
from
St Helens, England
@AdamofAlbion @VodafoneUK No Adam i didn't!.. I've tried the bot talk thing, which is next to useless, unless you have a question it can lead you to.. For such a big company its fair to say they are very much lacking in the customer service department... 🙄
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John Vanderwerff+
(@jvblueboy) reported
from
Birkenhead, England
@bt_uk wouldn't give me their special offer open to new broadband customers. Loyalty counts for nothing. So am off to @VodafoneUK to take them up on their discounted offer. When will these companies ever learn to treat all customers the same?
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Mick *****
(@Mickcunny) reported
from
Liverpool, England
@VodafoneUK @brandmosss Have the same issues all the time, time to find a new provider.
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David jones
(@Davidlouijones) reported
from
Christleton, England
@EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible
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Amy 💖💜💙
(@thatgirlAmyRay) reported
from
Connah's Quay, Wales
@emabob79 @VodafoneUK Been a customer for 8 years now - it’s just through interaction with their posts on social media that I received this, something which I do pretty regularly 🥰
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Wyatt
(@PeteW36) reported
@VodafoneUK How can speeds drop at the same time each day (during peak hours) if either a) my throughput is being throttled or b) you are doing something on the network and are load balancing capacity. There is no other explanation for the same issue to be occurring at same time.
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Tom Griffin
(@TWJGriffin) reported
We’ll @VodafoneUK just lost me as a customer. Incredibly bad service, and made no attempt to keep the business.
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David
(@GamingDaveUK) reported
@cunniDave @VodafoneUK I would not go with them again. I am one and a half years into my plan. Upsold on a 5g phone as 5g was coming to my city in 3 weeks....guess who has never had a 5g connection on thier phone lol.
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Miranda Duffy
(@wizingtonian) reported
@VodafoneUK @CityFibre 30 days since ‘set up’ still no connection. Escalating complaints to Directors office means I can now only contact 1 case officer instead of any technician. She’s been off work. It’s like I’m dealing with a home spun company not a massive global network
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Irfan
(@IGM942) reported
@VodafoneUK @ElloFromLello I'm having the same issue as last night again
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Peter Wyatt
(@PeteW36) reported
@Hutchnip @VodafoneUK Its clear that the issue is nothing to do with routers or wifis or anything like that. I've had no disconnects or failures, its a simple case of the speed is being capped or a network failure has occurred link an interconnect down and capacity is being managed.
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Peter Wyatt
(@PeteW36) reported
@VodafoneUK I do but the chat feature doesnt work on browser, it just hangs. The problem has occurred oncr again just before 8pm. Checked every hour today and consistent 63mb dl, 20mb ul. Around 7:45, drops to around 20mb dl and 5 mb ul. Clearly something is happening!!
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Peter Wyatt
(@PeteW36) reported
@Hutchnip @VodafoneUK And as if by magic at approx 10:15pm, speeds have increased as quickly as they decreased at 8pm. Now getting the 60+mb d/l & 17+ mb u/l i normally get. No fix, explanation, nothing changed. Certainly looks like either throttling or capacity mgnt at peak times @VodafoneUK
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Peter Wyatt
(@PeteW36) reported
@Hutchnip @VodafoneUK Just down the road in Tring actually. First time experienced it yesterday when it did it from 8pm to 10.30pm. Then again today from 8pm (was fine at 7:30pm).....coincidence....I dont think so. Conveniently the cust svcs lines close at 8pm as well
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Ric
(@Lawmoreric) reported
@VodafoneUK I’ve been trying to get through to someone on your helpline to get my broadband moved to my new address but each time I’m having to give up after 30-60mins of being on hold. The bot is no help, that only tells me to call. How do I ever speak to anyone?