Vodafone Outage Report in Ellesmere Port, Cheshire West and Chester, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent Vodafone outage reports came from the following cities: Liverpool, Wallasey and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Wallasey |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| St Helens |
Phone | |
| Liverpool |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Mick *****
(@Mickcunny) reported
from
Liverpool, England
@VodafoneUK @brandmosss Have the same issues all the time, time to find a new provider.
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Helen Moore
(@Grathan04) reported
from
St Helens, England
@AdamofAlbion @VodafoneUK No Adam i didn't!.. I've tried the bot talk thing, which is next to useless, unless you have a question it can lead you to.. For such a big company its fair to say they are very much lacking in the customer service department... 🙄
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David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK I would advise anyone that wishes to avoid stress and poor customer support to NOT MOVE TO #vodaphoneUK. I payed for two phones and two contracts last week since then no phones or sims have arrived and my number has been cut off.
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Legacy Wirral Kloppite* 🖐👍 19 #JohnsonOut
(@paulgtrainer) reported
from
Birkenhead, England
@VodafoneUK I am trying to cancel an order I made for home broadband, but I cannot seem to be able to contact anyone to sort it. Can you help please?
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Craig
(@Redveerenmus) reported
from
Eccleston, England
@VodafoneUK Hello. It looks like there's a problem with our mobile network in WA10. Sorry for any disruption to your service - we know how frustrating this can be. Rest assured, we're working hard to get things back up and running as quickly as we can. This regular and annoying!
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Jen Caine 👩🏼💻
(@Jencaine82) reported
from
Liverpool, England
@VodafoneUK hi vodafone can you help I upgraded to included entertainment package, had a message saying it’s ended when I was trying to set it up, and I’d get another message to set up but nothing? Website just says error all the time ? Don’t understand why? Help please
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Alex Spearritt 💙 She/Her
(@ScouseAHPLeader) reported
from
Liverpool, England
@VodafoneUK … endless issues in confirming my upgrade since I chose to stay with you as a provider when my contract expired last month! Simply not good enough ,and now can’t leave as contract rolled over!
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Legacy Wirral Kloppite* 🖐👍 19
(@paulgtrainer) reported
from
Birkenhead, England
@VodafoneUK No service on Merseyside. How long to resolve?
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alan baker
(@budsgang1) reported
from
Liverpool, England
@andrewwood05 @VodafoneUK We’re all seemingly good now thanks Andrew COVID went through the family these last 3 weeks which was scary our Sarah being the worst hit needing paramedic help but she’s on the mend now take care stay safe
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David jones
(@Davidlouijones) reported
from
Christleton, England
@VodafoneUK at 11:10 I started this call I'm still trying to get my number back. Worst customer experience in fact I'm shocked at how bad your company is.
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⭐⭐⭐Rusty⭐⭐⭐1️⃣9️⃣* - Still Wearing a Mask and Soci
(@Rusty5010) reported
from
Prescot, England
@VodafoneUK @CostaCoffee I've tried to use this locally a few times over the years, but every @CostaCoffee I've tried it in hsve said "we font fo it in this branch" so I've given up trying to redeem this very me reward or Friday treat, due to the embarrassment of bring turned down.
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Cully 🇵🇸
(@Cully186) reported
from
Birkenhead, England
@VodafoneUK customer service are a joke, I've had broadband installed with a deal for existing mobile phone customers promising a free 4k firestick and echo dot, don't bother, it seems to be a scam, well over 4hrs on the phone to them in over a month and still nothing #Disgrace
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David jones
(@Davidlouijones) reported
from
Christleton, England
@EthanGiles1 @VodafoneUK 6hrs been transferred 7 times they are terrible
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MichaelRedgrift
(@MichaelRedgrift) reported
from
Birkenhead, England
@VodafoneUK @VodafoneGroup hands down the worst broadband switching I've ever experienced, worst customer service and I am still five weeks without internet, a months payment down and half a day wasted waiting..
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Michael'MUFC'Wilson
(@Michael_JWilson) reported
from
Birkenhead, England
Can't actually believe the prices of upgrades of mobile phones. Absolutely no bonus for being a loyal customer for over 10years never missing a payment of £40+pm @VodafoneUK Outrageous
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Anthony🖤Hart
(@TonyH4rt) reported
from
Liverpool, England
@VodafoneUK The only issue down the line is that you won’t be getting anymore of my £££
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The Birdman of Handbridge
(@PapaJon1969) reported
from
Chester, England
@VodafoneUK Your service is down, your call centre is down, your website is down. WTF I need to book a house move asap. How can I do this when I can't speak to you ? So fed up with this poor excuse of a service provider been loyal for years but enough is enough. Someone DM please
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Anthony🖤Hart
(@TonyH4rt) reported
from
Liverpool, England
@VodafoneUK I’ve cancelled my DD as you have voided terms of our contract - I’ve been unable to contact anyone to resolve issue! #TerribleCustomerService
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Michael'MUFC'Wilson
(@Michael_JWilson) reported
from
Birkenhead, England
@VodafoneUK I've spoken directly to the store, Ive spoken to customer services. Still no answer. 27days later. Still nothing 👏🏼👏🏼👏🏼👏🏼👏🏼
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Paul Cole
(@coleysworld) reported
from
Ellesmere Port, England
A customer of Vodafone for over 16 years 4 contracts and they couldn’t give me a call back on a upgrade. @VodafoneUK #ByeBye
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lis 🌸🏵🌺🌷🌼
(@Lisinthenorth) reported
hi @VodafoneUK was on chat almost an hour requesting my pac code. Told it would be sent by sms - no text recieved. I don't have time for chat again. can you help?
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Greg, 1 G; Not the Baker🥐
(@GHS_ZA) reported
@DnyLdn Who are you with? We got home Sunday after a week away to find @VodafoneUK #SuperFast900 is down, took 2 days to tell us "it's external to your property" but not yet fixed w no solution. Family going nuts!
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Exiled Wolf
(@exiledwolf) reported
After being reassured by @VodafoneUK support that they'd repair the device under warranty, I sent it back a week ago and today they have today emailed me to say it's not under warranty. Very unhappy, the device is clearly not as described and not fit for purpose.
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Vince
(@VModifiedMind) reported
@VodafoneUK I did… And you don’t - because multiple responses completely missed the point. It magically fixed 7h 40m ago… after being broken everywhere from 10am yesterday… and you spent all of yesterday denying the issue via every support channel - and not just to me!
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Vince
(@VModifiedMind) reported
@VodafoneUK Well… could I politely suggest if you don’t want customers to feel that way, that you start getting some clueful support, and stop actively spending your time denying network issues exist, when it’s bleedingly obvious they did all day, and stop blaming “local” issues or my SIM!
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Robert Elston
(@robertelston) reported
@VodafoneUK To the store as I had to escalate the issue. 5. The store agreed with me that it had come in perfect condition and escalated. 6. Wasn’t allowed a copy of that escalation. 7. Was told today they have no copy of that escalation as if it’s urgent it takes 5 working days!!
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Vince
(@VModifiedMind) reported
@VodafoneUK You really didn’t understand or help. You just frustrated by trying troubleshooting steps that were not relevant. What route is there to get support from you that doesn’t involve boilerplate rubbish like it’s your sim or device when it blatantly isn’t and wasn’t?!?
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Ronnie Random
(@041a16d9c34cd91) reported
@VodafoneUK Why is it acceptable to leave an area without any phone signal for 6 weeks, and not even to attempt to make a repair or update your customers with what's going on, even following complaints? Customers rely on 4g in rural areas to be able to work... 1/
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Robert Elston
(@robertelston) reported
@VodafoneUK In summary, why I think your service sucks 1. Took my phone in under warranty with battery not working. 2 you took so long delivering from your store it was out of warranty. 3. Then was told it had a cracked screen and said I must be mistaken when I said it didn’t. 4. Went back
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Vince
(@VModifiedMind) reported
@VodafoneUK …what is the point of you having any form of “support” because you don’t seem to have anyone capable of helping people with issues that aren’t the most basic problems, and you have clearly no network monitoring for non-RAN issues.