Vodafone

Vodafone Outage Report in Ellesmere Port, Cheshire West and Chester, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ellesmere Port, Cheshire West and Chester, England 11/18/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent Vodafone outage reports came from the following cities: Liverpool and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomSt Helens Phone
United KingdomLiverpool Wi-fi
United KingdomSt Helens Phone
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi

Community Discussion

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Vodafone Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

  • Andyw1803 Andy Wallace (@Andyw1803) reported from Kelsall, England

    @mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other

  • Scouseblinder Jay (@Scouseblinder) reported from Liverpool, England

    @VodafoneUK Servers down again joke

  • PapaJon1969 The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left

  • Bezakdaz Darren Aitchison (@Bezakdaz) reported from Neston, England

    @VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

  • mellyallen74 Melanie Allen (@mellyallen74) reported from Widnes, England

    @VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • Joshparkersuxx Josh Parker (@Joshparkersuxx) reported from Birkenhead, England

    Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • MathewJSwain Mathew ✌🏻 (@MathewJSwain) reported from Widnes, England

    @VodafoneUK is the 4G down at the minute?

  • Redgirl2019 Jojo (@Redgirl2019) reported from Wallasey, England

    Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word

  • AlexGulrajani Alex Gulrajani (@AlexGulrajani) reported from Liverpool, England

    Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!

  • mcknut John McKerrell (@mcknut) reported from Liverpool, England

    @SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months

  • wesfromspeke Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

  • wesfromspeke Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    @VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • rreczulski robert reczulski (@rreczulski) reported

    @VodafoneUK Was getting some help over a problem & up to last night I was told that turning Network off might help, so I agreed for you to do it,got a message after I'd waited a long time which I missed. I sent message at lunch to Muhammad & still waiting for advise!

  • tshirley44 Shirley Brentley (@tshirley44) reported

    @VodafoneUK problems accessing online acccount. Page 404 errors. Agent Mahwan polite,helpful and very eloquent, but problem persists. Have you been tinkering with your systems and not letting your customers know ?

  • Ro_nan9 Rónán (@Ro_nan9) reported

    @VodafoneUK right lads, been with @O2 for nearly 20 years, just got your sim card, have pac code, what's my next move? Don't let me down

  • speedy_fandango Speedy Fandango (@speedy_fandango) reported

    @RobCurt48876251 @VodafoneUK I’ve had exactly the same experience over the last week. Terrible service.

  • Alexverycalm Alex #FBPE 💙#GTTO #DontFundGBNews #ToryScum (@Alexverycalm) reported

    @VodafoneUK @VodafoneGroup As a long standing customer #DontFundGBNews

  • CaseyGhirl67 Caroline (@CaseyGhirl67) reported

    @snoopsbitch @TeamKnowhowUK I’ve tried, honestly they have no shame! They don’t even read the messages that their colleagues have sent before them. Worst customer service I’ve had since @VodafoneUK a few years ago.

  • mkfrison92 Michele Frison (@mkfrison92) reported

    Hi @ThreeUK. I've been your customer for more than 10 years, but I will switch to @giffgaff or @VodafoneUK if you advertise on GB news. We don't need more one-sided broadcasting in the UK. #DontFundGBNews

  • DianeHallett7 Diane Hallett (@DianeHallett7) reported

    Anyone else having problems with @VodafoneUK overcharging and adding months onto your contract without permission?

  • Bazfor Barry©️#makebritaingreatagain (@Bazfor) reported

    @eric_max_123 @manda_m0 @VodafoneUK What is the issue with GB News? We should have a balanced media.

  • DroffoJ DroffoJ #NoSafeSpaceForJewHate (@DroffoJ) reported

    @VodafoneUK I’ve been with you for 14 years. If you give into this heinous censorship then I can promise you I will cancel my contract. Please don’t make me do that. Cheers.