Vodafone Outage Report in Ellesmere Port, Cheshire West and Chester, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent Vodafone outage reports came from the following cities: Wallasey, Liverpool and St Helens.
| City | Problem Type | Report Time |
|---|---|---|
 Wallasey |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| St Helens |
Phone | |
| Liverpool |
Wi-fi | |
| St Helens |
Phone |
Community Discussion
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Vodafone Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK 5 weeks and still not sorted out my problem now making public knowledge
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK customer relations log a complaint 28 days later no joy for small business customer
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Zara Prudhoe
(@zara_c_) reported
from
Roby, England
@VodafoneUK your customer service is shocking still waiting for a call back from customer relations following a data protection breech!! 😡😡
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Jericho Rayel Timbol
(@jerichorayel) reported
from
Liverpool, England
@VodafoneUK Fix your app first
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK very bad business customer service will lie to me just to try to make me keep my vast number of lines I have with you have had to buy a virgin mobile phone just to get my calls as been unable to get calls for number weeks despite number of calls and visits to them
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Deb Colquitt
(@badeb1966) reported
from
Heswall, England
Ngl, @VodafoneUK your customer service on this occasion has been 5*, thank you!
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
Hi @VodafoneUK can you please check the signal and coverage in the #Gateacre area of #Liverpool (postcode to mention L25 5JY), there’s literally no 4G signal in the area and very slow 3G or No Service on iPhone X. Thanks #Vodafone #VodafoneUK 📱
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK FIVE WEEK NO FULL SERVICE NUMBER OF FAILURES BY VODAFONE ALL I GET £30 AS A SMALL BUSINESS CUSTOMER UNABLE TO RECEIVE CALLS
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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Ngaryan
(@welfarelawyer) reported
from
Liverpool, England
Absolutely unacceptable I have been on live chat for the last 2 days and now and been cut off. Still no closer to getting disconnected @VodafoneUK sort your customer service out! 😡
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GARY JANES
(@Backfromsydney) reported
from
Chester, England
@VodafoneUK You are a joke! Went into a store for an upgrade that your staff couldn’t do! Ended up disconnecting my number for no reason ! Now have a phone with the wrong number. It took you two mins to F*** up, phone call after phone with no resolution. Lost work, furious 😡
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GARY JANES
(@Backfromsydney) reported
from
Chester, England
@VodafoneUK Seems Vodafone’s idea of customer service is just to hang up !
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Linda Scott 🖐
(@lindas1954) reported
from
Wallasey, England
@VodafoneUK I will share the news that Vodafone Uk has appalling customer service. Over 24hrs after broadband fitted, it still isn’t connected. Over 1hr 45mins on hold and no answer from customer services. Not a great start for a new customer!
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gary crowe
(@garycrowe03) reported
from
Liverpool, England
@VodafoneUK That is the level of service you give, you allow a 10 year old boy to be upset because your lack communication skills by given different information depending on who you speak to.
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK customer service team take note 4 weeks not able receive calls business customer I've sent you my bill
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Tim Gardner
(@timtyler76) reported
from
Shotton, Wales
Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!
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Christine Murray
(@the1christine) reported
from
Birkenhead, England
@VodafoneUK DPD have messed up my delivery &returned my phone to you without attempting to deliver. Your customer services says my order will be cancelled when phone is returned! Now I'm waiting 48hrs for a manager to call me back. Not happy. Can someone contact to discuss please
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Ngaryan
(@welfarelawyer) reported
from
Liverpool, England
@VodafoneUK Cut the call as I have work. It's madness that you can't go in-store to just cancel a contract. Or it's not made simpler for people wanting to leave. This whole experience has been stressful and I'm very reluctant to recommend Vodafone in the future.
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Tom McDermott
(@tmcd1989) reported
from
Roby, England
@VodafoneUK I cancelled my contract but my Spotify has continued. I can’t cancel via the link as my number is no longer on Vodafone. Can somebody cancel it please.
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Linda Scott 🖐
(@lindas1954) reported
from
Wallasey, England
@VodafoneUK had broadband fitted yesterday, still not connected and now been on hold for over an hour on customer service. Not a great start.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nick
(@UsernameNick12) reported
@thatshowirole @VodafoneUK Just experienced that myself. Awful customer service.
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BasementBob@TheBasement
(@bob_basement) reported
@VodafoneUK The sim card I got with the device is in it. Ii probably needs a new data pack applied but I want to confirm if someone is still active as I'm having problems connecting.which could be error on my part as not used for maybe a year and I'm not good with tech
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Katie Chinn
(@katherinechinn) reported
@VodafoneUK I’ve just spent 2.5 hrs patiently waiting in your chat queue only for the chat to close down twice just as I’m connected to someone. I tried calling too, but no response. Not impressed - how am I meant to get someone to resolve my problem?
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Tim Burchell
(@llehcrubmit) reported
@VodafoneUK still no reply? I’ve had the 4th visit from a BT Openreach engineer and this still isn’t resolved, the tech team are just middle men - your support lines are absolute bollocks.
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ChrisJulie
(@ChrisJulie9) reported
@VodafoneUK Is your website having problems? keep getting "unexpected problem" messages when trying to complete my black Friday sim only deal registration on "my Vodaphone" - not a good way to keep new customers happy
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Andy Ross
(@RossiRossi79) reported
@VodafoneUK I live in sk8. The signal in the last 2 months has been nothing short of appalling in our house. I literally cannot make a call any more where I live and have no idea why? Any chance you can investigate please as I've been with you for over 10 years?
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harry
(@harry84368340) reported
@VodafoneUK hi. My service was restricted and unlocked after I paid 50% of the phone usage bill. It’s been nearly 24 hours but my signal hasn’t returned. Please help
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David Rock
(@Drock621) reported
@VodafoneUK 90mins to speak to customer service to be told the £10 30gb sim only contract is for new customers and as a loyal customer you’ll do it to me for £17…. Honestly disgusting
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aoife kitt
(@hellomissaoife) reported
Hi @VodafoneUK I topped up yesterday, it said the payment failed but it has been charged on my card. Your contact section on website not working so having to tweet. What's number to call to sort please? 2345 doesnt seem to lead to people. Thanks
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MG
(@MarkG19828) reported
@VodafoneUK really surprised by your Ilford branch staff. The customer service manners are appalling! First point, you need to honor any deals that are advertised regardless of online or in store, second point give them some training on customer service skills especially Ankur!!!