Vodafone

Vodafone Outage Report in Ellesmere Port, Cheshire West and Chester, England

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ellesmere Port, Cheshire West and Chester, England 08/27/2025 09:20

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent Vodafone outage reports came from the following cities: Neston and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomNeston Internet
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool E-mail
United KingdomRuncorn Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • AndyMorse Andy Morse (@AndyMorse) reported from Chester, England

    @VodafoneUK you seem to have some sort of DNS or other issue on your broadband it has been slow all day near impossible this afternoon ... once it connects speeds are good ...

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left

  • AlexGulrajani Alex Gulrajani (@AlexGulrajani) reported from Liverpool, England

    Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!

  • Lloyd3Julie Julie Lloyd (@Lloyd3Julie) reported from Wallasey, England

    @VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.

  • Lloyd3Julie Julie Lloyd (@Lloyd3Julie) reported from Wallasey, England

    @VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔

  • Redgirl2019 Jojo (@Redgirl2019) reported from Wallasey, England

    Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    Disgusting service from @VodafoneUK on trying to get a date for broadband told one date with an order number from @WeAreOpenreach. Confirmation for 3 weeks later - not good enough when @VodafoneUK cancelled the original order. Would be good to speak to someone.

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • Andyw1803 Andy Wallace (@Andyw1803) reported from Kelsall, England

    @mrskishere @VodafoneUK I've been working my way round 3, Talktalk, Vidafone and BT. They're all unreliable and as bad as each other

  • Lloyd3Julie Julie Lloyd (@Lloyd3Julie) reported from Wallasey, England

    @VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.

  • Frances_Carey Frances Carey 💙 (@Frances_Carey) reported from Birkenhead, England

    @VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬

  • mellyallen74 Melanie Allen (@mellyallen74) reported from Widnes, England

    @VodafoneUK Is there an internet outage in Widnes? Been without internet since 10am. Router reset but still flashing red?

  • mcknut John McKerrell (@mcknut) reported from Liverpool, England

    @SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months

  • PapaJon1969 The Birdman of Handbridge (@PapaJon1969) reported from Chester, England

    Hey @VodafoneUK what use is your customer service when all I can do is get through on a chat service that says they can't find my account and to try later today ! My broadband connection is f@ck'd now not later if I'm lucky #poorcustomerservice #StayConnected #really

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

  • Pfraser1974 Fraser thomson (@Pfraser1974) reported from Chester, England

    @VodafoneUK shocking customer service- no broadband despite been given a go live date 3 weeks ago. @WeAreOpenreach - need to communicate with each other. Passed from department to department and the new go live date is now 8th jan , but changed 3 hours later!

  • ScouseNumberOne Scouse Number 1 (@ScouseNumberOne) reported from Garston, England

    @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3

  • DaviesKatie 𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖 (@DaviesKatie) reported from Heswall, England

    @teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!

  • matthew3reed Matthew Reed (@matthew3reed) reported from Liverpool, England

    @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • EasilyAnnoyed1 easilyannoyedone (@EasilyAnnoyed1) reported

    @VodafoneUK That's odd that in Poland there is possibility to check phone's association with a network on every network website to avoid being scammed and in UK no such option. Pretty ridiculous

  • LucyDaviesUK Lucy Davies (@LucyDaviesUK) reported

    @VodafoneUK Please would someone help connect my new broadband account, it is now 12 days overdue and your online chat system is HOPELESS. Or shall I simply submit a complaint and cancel?

  • TomCrooky Tom Crooks Smith (@TomCrooky) reported

    @VodafoneUK It's down again. Error code 2115. Is it my phone/something wrong with the app? I've updated it. Or is the app just down... Again...?

  • MyWords2021 Michael Chandler (@MyWords2021) reported

    @VodafoneUK But you have along with other companies a customer services section that you should be so ashamed of

  • MyWords2021 Michael Chandler (@MyWords2021) reported

    @VodafoneUK No thanks as a joke company that has proved it can’t help but very good at taking money when no longer a customer

  • JonathanJamesF Jonathan Faulkner (@JonathanJamesF) reported

    @VodafoneUK is there any known issue with your website? I cannot access any pages under the my account section

  • Rotmm Darren Allez l'OM ⚪ 💙 (@Rotmm) reported

    @VodafoneUK The issue is that speeds are OK all day until evening, so clearly no problems with hardware or fibre. Speeds just cut at around 6pm by 98% for reasons.

  • louisekwarteng louiseowusu (@louisekwarteng) reported

    @VodafoneUK Hello. I'm having some problems with my Vodafone Internet connection. It cuts out intermittently. Is there a broader issue that we should be aware of? Looking forward to hearing from you.

  • bryer Bryer (@bryer) reported

    @Rotmm @VodafoneUK Have you tried browsing and speed checks using a VPN to rule out DNS issues. Your ping would normally rise with throttling, but would appear normally for a FTTP line. I'd say the vast drop off would be a poorly head end on the local fibre node as more traffic is pushed through it

  • Jane83063996 Jane (@Jane83063996) reported

    @HevRev18 @VodafoneUK What did you expect. This company is trash look at their stock crashing. It’s been like 10 years it’s down 59 percent. Trashy *** company . I’m shorting ******** out of your stock