Vodafone

Vodafone Outage Report in Ellesmere Port, Cheshire West and Chester, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Ellesmere Port, Cheshire West and Chester, England 12/01/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent Vodafone outage reports came from the following cities: Wallasey, Liverpool and St Helens.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallasey Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomSt Helens Phone
United KingdomLiverpool Wi-fi
United KingdomSt Helens Phone

Community Discussion

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Vodafone Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • mancoutd99 anthony heaney (@mancoutd99) reported from St Helens, England

    @VodafoneUK But never mind because it doesn’t matter that you can give my number and account information to a total stranger. Not to mention my banking details and also leave me with no network for 2 weeks 😡

  • justjennie84 Jennie Davies (@justjennie84) reported from Liverpool, England

    @VodafoneUK are there issues with your network I can’t call or text

  • Joshparkersuxx Josh Parker (@Joshparkersuxx) reported from Birkenhead, England

    Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one

  • wesfromspeke Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    @VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can

  • sarahsmithhowar sarah smith-howard (@sarahsmithhowar) reported from St Helens, England

    @VodafoneUK Again no thank you... Id much rather detail the 3 week long catalogue of appalling service I have received @VodafoneUK in an email

  • karlmcintyre Karl McIntyre (@karlmcintyre) reported from St Helens, England

    @drewhill79 @VodafoneUK @MattJConnor @StHKHIS Same here. BT got the 150 mb and it flies. Good support and I stream everything!! Don’t even have normal freeview.

  • scousenatalie scousenatalie 😘 (@scousenatalie) reported from Liverpool, England

    The absolute cheek of @VodafoneUK increasing phone bill charges in these times hang your heads! Contract is up in august won’t be renewing!! 👍🏻

  • AlexGulrajani Alex Gulrajani (@AlexGulrajani) reported from Liverpool, England

    Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!

  • JohnHug01403732 Yoz (@JohnHug01403732) reported from Liverpool, England

    @VodafoneUK poor service from Vodafone yet again been trying to get proof of purchase for a couple of weeks and it's not happening, help

  • wesfromspeke Wes Chimuzu Jr (@wesfromspeke) reported from Garston, England

    Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

  • Bezakdaz Darren Aitchison (@Bezakdaz) reported from Neston, England

    @VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.

  • P_LFC98 P (@P_LFC98) reported from Liverpool, England

    What a time to inflate everyone’s monthly payments for their phones you horrible rats @VodafoneUK 🤢🤢🤢

  • sarahsmithhowar sarah smith-howard (@sarahsmithhowar) reported from Birkenhead, England

    @VodafoneUK absolutely appalling... contract with unlimited data and you turn the data off 🙈🙈🙈 couldn’t make it up how disgraceful the service is... 2 x 40 minute plus phone calls to be told to go into store tomorrow! Do you think your customer have no lives 😡

  • vickers1983 Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England

    @kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Halewood, England

    @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

  • sarahsmithhowar sarah smith-howard (@sarahsmithhowar) reported from St Helens, England

    Back in @VodafoneUK store again... beyond appalling service, the sales advisor abrupt, rude and arrogant!

  • Scouseblinder Jay (@Scouseblinder) reported from Liverpool, England

    @VodafoneUK Servers down again joke

  • mancoutd99 anthony heaney (@mancoutd99) reported from St Helens, England

    @VodafoneUK Yet again you never fail to disappoint absolutely shocking service. You can’t even have the decency to get back in touch and respond.

  • sarahsmithhowar sarah smith-howard (@sarahsmithhowar) reported from St Helens, England

    @lyns84 @VodafoneUK I certainly wouldn’t be rude to any customer, especially 1 with 2 contracts for over 10 years both at premium rate... when it’s obviously @VodafoneUK again

  • MathewJSwain Mathew ✌🏻 (@MathewJSwain) reported from Widnes, England

    @VodafoneUK is the 4G down at the minute?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • BusinessBad4 Bad4Business (@BusinessBad4) reported

    @VodafoneUK So what happens when your online chat doesn't work? Do we just hand over money and pretend everything is fine? When are you going to put a system in place for when things go wrong (Because they do, frequently). PR responses will be laughed at and ignored.

  • jillhookway Jill Hookway (@jillhookway) reported

    I do rarely do this but I am absolutely appalled with @VodafoneUK and their lack of compassion in charging almost £300 to cancel a contract for an elderly person with dementia. Just appalling.

  • SteveJo41459936 Steve Jones (@SteveJo41459936) reported

    @VodafoneUK can someone call me because I want to cancel my ipad contract. I'll keep my phone but if I can't cancel the ipad contract then I'll cancel the direct debit paying for both!

  • MikiVyse Miki Vyse (@MikiVyse) reported

    Very confused with my current phone, I got an upgrade, it said it my SIM should work with in 24hours, it is in the phone and still is not working, but my SIM on my old phone is still working (on same number?) should I just switch SIMS? @VodafoneUK @CPWTweets

  • BusinessBad4 Bad4Business (@BusinessBad4) reported

    @VodafoneUK So, did you read my message or just copy and paste your PR response. Allow to make it easy for you. THE CHAT BOT DOESN'T WORK. I can put this in another language if you prefer, but the fact remains that instructing me to use something that doesn't work is NOT A FIX!

  • TheGrump3Man Grumpy Man (@TheGrump3Man) reported

    @VodafoneUK Do you not understand that the point is that you have now told me 3 times that you will do something, and then you don’t do it. Why would speaking to someone online change this? You are just categorically refusing to help

  • PiaKristmansson Pia Kristmansson (@PiaKristmansson) reported

    @VodafoneUK You do know this has not been resolved? Now another customer service agent is trying to start it all over going back to the 9th of August. Just get me the refund as promised. For the love of god, please. Don't drag me around in circles. I had just about gotten over the upset.

  • katiemoran7 Katie-Ellen Moran (@katiemoran7) reported

    @VodafoneUK I’ve tried calling multiple times this afternoon only to get hung up on or passed around and put on hold for X number of minutes for the call to just end abruptly. Been a loyal customer for over 6 years and don’t expect this service

  • LP_Degen LP_Degen (@LP_Degen) reported

    There really isn’t enough words to describe how poor @VodafoneGroup @VodafoneUK are. The only way I can get it across is to tweet how poor they are everyday. The end of my contract can’t come quick enough.

  • TheD1ceMan Dice (@TheD1ceMan) reported

    Hey @VodafoneUK I'm getting 4Mbps on 4G with you guys (and frequently no data at all) and 50Mbps with @EE at the same location. Waiting weeks for "engineers to fix it" is getting tiresome. Looks like I'll be moving when my contract is up.