Vodafone Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Wallasey, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent Vodafone outage reports came from the following cities: Skelmersdale, Upton and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
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Vodafone Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Ant
(@antwigan) reported
from
Ormskirk, England
@VodafoneUK It’s working. Unfortunately no good upgrade deals. Does the NHS advantage still offer 15% reduction AS well as the 10% loyalty scheme. This would make it competitive against other providers then. (And only then). Thanks again from a loyal customer.
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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Josh Parker
(@Joshparkersuxx) reported
from
Birkenhead, England
Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one
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Yoz
(@JohnHug01403732) reported
from
Liverpool, England
@VodafoneUK poor service from Vodafone yet again been trying to get proof of purchase for a couple of weeks and it's not happening, help
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Jennie Davies
(@justjennie84) reported
from
Liverpool, England
@VodafoneUK are there issues with your network I can’t call or text
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Jay
(@Scouseblinder) reported
from
Liverpool, England
@VodafoneUK Servers down again joke
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Darren Aitchison
(@Bezakdaz) reported
from
Neston, England
@VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Erik the Lost © 🇺🇳 🇪🇺
(@EriktheLost) reported
@VodafoneUK To be frank, this DM service is as useless as your Tobi system. I am not satified, have been with you for years and things are awful now. I am seriously thinking of going elsewhere...
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Lauren Knight
(@Swiftlozza) reported
@VodafoneUK do you really think it is acceptable to have engineer booked in for a brand new customer, for then to not turn up and not even inform the customer. Leaving them without any internet at all. Then for it to take a very long to time actually even speak to someone.
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Chris
(@RedRoseRomeo) reported
Thank you @VodafoneUK for ramping up prices by nearly 10%! “this increase is CPI rate of 5.4% to support the rise in our running costs and keep up with increased demand, plus an additional 3.9% to continue essential investment” Time to return to basics #inflation #Vodafone
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Leah Palmer
(@Monkeysocks07) reported
@VodafoneUK It doesn't appear my handset trade in discount has been applied to this months bill. Please can someone help?
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HANNA_JAMES
(@HANNA_VENTURES) reported
@EriktheLost @VodafoneUK dm supreme_hack09 on instagram he will fix your account sure
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Palace361
(@palace361) reported
@VodafoneUK What sort of general reply is that? Do you think in the current circumstances it’s acceptable to change a loyal customer £30 more a month. £70 a month is unrealistic. Please provide your formal complaints procedure.
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Fletch
(@Fletch61142421) reported
@VodafoneUK unfortunately had to get my PAC code, 21 years of being a customer but off to pastures new @VodafoneGroup loyalty used to work both ways #endofanera
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Karl akers
(@CasKirensys) reported
@sam09p @VodafoneUK Yeah I've just looked at available contracts, and I can now get a better deal at every network - And Vodafone have proved to be less than reliable over the last few months.
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Palace361
(@palace361) reported
@VodafoneUK As an existing customer who is due an upgrade, I’m disgusted that all I’ve been offered is a contract that will cost me £30 more a month (with less data) with no room for negotiation. As o2 have been nothing but helpful, I think I’ll be jumping ship!
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Nat
(@Natbicker) reported
@VodafoneUK your broadband app is shocking. login then password then text a code also. explain why a text code is required? also why doesnt it work off facial recognition? your providing broadband and mobile phone services hardly MI6