Vodafone outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  Deb Colquitt (@badeb1966) reported 3 minutes ago from Heswall, England

  Ngl, @VodafoneUK your customer service on this occasion has been 5*, thank you!

• 
  David-Leeroy Sellers (@LeroyDLS) reported 6 minutes ago from Liverpool, England

  I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee

• 
  Jojo (@Redgirl2019) reported 6 minutes ago from Wallasey, England

  Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word

• 
  Sophia💋 (@sophia_evans__) reported 8 minutes ago from Liverpool, England

  @VodafoneUK can you advise why I’m supposed to have 4G and yet it never works, the signal is absolutely awful

• 
  James Buckley (@GSaEConsultancy) reported 12 minutes ago from Ormskirk, England

  @stuartfergus @VodafoneUK Stuart, I've had the worst experience with @VodafoneUK you can imagine I understand your frustration

• 
  George Holland (@george94holland) reported 23 minutes ago from Formby, England

  Avoid @VodafoneUK if you're looking for an Android phone, you'll never ever receive updates!

• 
  Ant (@antwigan) reported 23 minutes ago from Ormskirk, England

  @VodafoneUK It’s working. Unfortunately no good upgrade deals. Does the NHS advantage still offer 15% reduction AS well as the 10% loyalty scheme. This would make it competitive against other providers then. (And only then). Thanks again from a loyal customer.

• 
  natalie helm 💅🏻 (@nataliehelm17) reported 26 minutes ago from Liverpool, England

  It’s only when your waiting for your new router to work and your stuck on data that you realise how crap your network provider is @VodafoneUK 😫

• 
  Lee Vickers🤜🤛🏿 (@vickers1983) reported 28 minutes ago from Liverpool, England

  @kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left

• 
  Lord Alistair Kealey (@alistair_kealey) reported 30 minutes ago from Birkenhead, England

  @VodafoneUK very bad business customer service will lie to me just to try to make me keep my vast number of lines I have with you have had to buy a virgin mobile phone just to get my calls as been unable to get calls for number weeks despite number of calls and visits to them

• 
  Lee Vickers🤜🤛🏿 (@vickers1983) reported 33 minutes ago from Liverpool, England

  @kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3

• 
  Craig (@Redveerenmus) reported 34 minutes ago from Eccleston, England

  @VodafoneUK Hello. It looks like there's a problem with our mobile network in WA10. Sorry for any disruption to your service - we know how frustrating this can be. Rest assured, we're working hard to get things back up and running as quickly as we can. This regular and annoying!

• 
  Christine Murray (@the1christine) reported 36 minutes ago from Birkenhead, England

  @VodafoneUK DPD have messed up my delivery &returned my phone to you without attempting to deliver. Your customer services says my order will be cancelled when phone is returned! Now I'm waiting 48hrs for a manager to call me back. Not happy. Can someone contact to discuss please

• 
  scousenatalie 😘 (@scousenatalie) reported 43 minutes ago from Liverpool, England

  The absolute cheek of @VodafoneUK increasing phone bill charges in these times hang your heads! Contract is up in august won’t be renewing!! 👍🏻

• 
  Rebecca Harrisson (@Miss_Defying) reported 45 minutes ago from Ormskirk, England

  @VodafoneUK I'm not sure... as far as I can tell it's a @virginmedia issue. But you may be able to help. No one on Vodafone can call our virgin landline. It just beeps or says the number and code combination isn't recognised.

• 
  Michael'MUFC'Wilson (@Michael_JWilson) reported 53 minutes ago from Birkenhead, England

  @VodafoneUK I've spoken directly to the store, Ive spoken to customer services. Still no answer. 27days later. Still nothing 👏🏼👏🏼👏🏼👏🏼👏🏼

• 
  Paul Lloyd (@Lloydy_lfc_2018) reported 54 minutes ago from Birkenhead, England

  @PETERWELLING4 @VodafoneUK To be honest pete, i just wanted to kinda let them know, and maybe get myself a little extra few GB next month 😉 but loadsa people jumped on, so obviously good few issues bud. Ps welcome back 🤣🤣🤣

• 
  James Roberts (@JamesRoberts330) reported 58 minutes ago from Halewood, England

  Hi @VodafoneUK can you please check the signal and coverage in the #Gateacre area of #Liverpool (postcode to mention L25 5JY), there’s literally no 4G signal in the area and very slow 3G or No Service on iPhone X. Thanks #Vodafone #VodafoneUK 📱

• 
  Matthew Gardiner (@MatthewG_685) reported 59 minutes ago from Hoylake, England

  @VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect

• 
  alan baker (@budsgang1) reported 59 minutes ago from Liverpool, England

  @andrewwood05 @VodafoneUK We’re all seemingly good now thanks Andrew COVID went through the family these last 3 weeks which was scary our Sarah being the worst hit needing paramedic help but she’s on the mend now take care stay safe

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 3 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Yunuvhuayem (@yunuvhuayem) reported 5 minutes ago

  “I filed a complaint ten days ago regarding the violence my father experienced, but no solution has been provided. Despite having been a customer of Turkcell for 15 years, I never encountered such an issue before.@VodafoneTR @VodafoneUK @DellaMargherita

• 
  Thorner (@lukethorne1990) reported 5 minutes ago

  @VodafoneUK 4g not working again in BS21 I am so glad my contract is up tomorrow so I can move to EE what an awful service you have @VodafoneUK, pure rubbish

• 
  Helen Woolf (@helenwoolf2) reported 6 minutes ago

  @VodafoneUK please contact me asap. I’m tired of your terrible customer service

• 
  Phil Sandford  🇮🇱 (@Phil_Sandford) reported 10 minutes ago

  No reply from @VodafoneUK - you’ve done half a job, can phone the grandkids, but texts/iMessages not working. How poor are you?

• 
  Joan (@JoanyEmd) reported 14 minutes ago

  There's not much point having mobile data if you commute. The signal on trains is absolutely dire. Pay for 5G, get an E if you're lucky. @VodafoneUK

• 
  brendan (@kegger1664) reported 14 minutes ago

  @Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

• 
  Holly (@Holly_Radcliffe) reported 16 minutes ago

  @VodafoneUK still no service nearly a week. No phone calls and I cannot make outbound calls. Really not good enough.

• 
  Manda Gunion (@mandagunion) reported 16 minutes ago

  @VodafoneUK disgusting customer service for my elderly parents. Two months with faulty broadband (new contract) and hours of calls trying to fix and cancel with no charge is impossible !!

• 
  AM (@itsmeitsmeandy) reported 20 minutes ago

  @VodafoneUK im not even set up yet and already you are threatening to take money this is why i dont like doing direct debit with broadband providers, telling you now take money b4 you are even my provider i will cancel the order and raise a direct debit dispute with my bank