Vodafone Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖
(@DaviesKatie) reported
from
Heswall, England
@teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.
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Frances Carey 💙
(@Frances_Carey) reported
from
Birkenhead, England
@VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@VodafoneUK I'm not sure... as far as I can tell it's a @virginmedia issue. But you may be able to help. No one on Vodafone can call our virgin landline. It just beeps or says the number and code combination isn't recognised.
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Clearweed Ranter
(@cartela74) reported
from
Wallasey, England
@VodafoneUK Trying to speak to someone about an address you have put on my credit file that has nothing to do with me. Twice I've been left on hold for a ridiculous amount of time. Can someone get in touch who can help with this please, before I involve the financial ombudsman
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Matthew Traynor
(@MattTraynor1982) reported
from
Garston, England
Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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Jay Whewell
(@JayWHEWELL) reported
from
Liverpool, England
@DjLeeButler @VodafoneUK Lee you don't know the half of it Upgraded 12 days ago. Two iPhone 12s later which have been "misplaced" I'm still paying full wack for this new contract. I've been passed from pillar to post and given a specialist customer assistant. Just give me a phone ffs...
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David Connor
(@TheDavidConnor) reported
from
Ormskirk, England
Hi @VodafoneUK. Your network signal in Town Green (L39) is below awful.
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Dom Yates
(@DomYates1976) reported
from
Eccleston, England
@VodafoneUK can you confirm the benefit of #vodafonesecurenet please. Never really understood why you charge premium service for something which should be standard practice
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @VodafoneUK can you please try help me fix the 4300 error on my app. Tried everything now from using 4G and wifi, delete and reinstall, customer service even reset my account to no prevail. Can’t see any data usage, plan info etc on the app and online. Been over a week now!
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Shaun smith
(@ShaunsmithSKS) reported
from
Roby, England
According to @VodafoneUK @XiaomiSupport Mi 11 phones seem to have an issue with the Charger, the gentleman on the phone today from Vodafone said he's had many people complaining about the charger over heating, it seems am not the only one who's contacted Xiaomi and been ignored.
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Jay Whewell
(@JayWHEWELL) reported
from
Liverpool, England
@VodafoneUK @DjLeeButler Suppose if I had 40k followers I'd get my issue sorted as well...
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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LiveUnlimitedBarnet
(@LiveUnltdBarnet) reported
@VodafoneUK thank you for offering free mobile connectivity to charities. Trying to apply online but form is not working. I can’t submit answers. Thanks in advance for your help
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Pablo
(@GregoryMcCourty) reported
@VodafoneGroup @VodafoneUK #vodafone can you fix the chat app, I can barely reply, I just want to upgrade 🥲🥲🥲
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Shauna
(@MissSMcGorgeous) reported
Been a trusted and loyal customer of @VodafoneUK since 2008 (and when I was a teen) and their string of failings have left me without a phone. I have children & I work but, apparently they don't care!
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Woolton Aerials
(@WooltonAerials) reported
Just touched down in Krakow, Poland and can’t connect my iPhone to a network. Please help @VodafoneUK tried all the usual turning the phone on and off stuff.
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Kym 🕷️ 💙
(@KymYSmith) reported
@VodafoneUK Unfortunately that doesn't work if you're dealing with a lost phone. Customer service: 0/10
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Jeni
(@jenithinks) reported
@VodafoneGroup @VodafoneUK can you please give me a telephone number for customer service
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gez howarth
(@gez_666) reported
@VodafoneUK cleared my morning as I was given a two hour gap to talk about a complaint with someone from the directors office, that two hour period came and went and no call, absolute joke
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Yvonne Maxwell
(@yvonnemaxwell19) reported
@VodafoneUK worst customer service ever . Keep messing up sorting my sim after having my phone stolen and now telling me another 24 hours ! Arghhhh
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Tom Cairns
(@swlines) reported
@DrAshSmith @VodafoneUK @CityFibre To be fair to Vodafone, there's little they can do in this scenario. It's all on CityFibre who damaged their own fibre and seem in no hurry to resolve it. A indictment on their company network if they're trying to take the battle for "full fibre" to the incumbents.
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phil doherty
(@phildoherty1) reported
@VodafoneUK can you help me understand. You have offered me a phone contract Of £81.00 less loyalty discount of 20% =63.50. But the full price on your website is £69.00 not £81.00. No discount mentioned. Surely the offer of a 20% discount is spurious and misleading?