Vodafone Outage Report in Wallasey, Metropolitan Borough of Wirral, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Wallasey, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Vodafone
Vodafone is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK customer relations log a complaint 28 days later no joy for small business customer
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gary crowe
(@garycrowe03) reported
from
Liverpool, England
@VodafoneUK That is the level of service you give, you allow a 10 year old boy to be upset because your lack communication skills by given different information depending on who you speak to.
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Anne Newbould
(@annie7110) reported
from
Wallasey, England
@VodafoneUK again I have wasted 2 hours of my life trying to get a resolution to my service issue, to be blackmailed into staying with you! This has taken 2 mths to sort out, back & forth to your shops, Apple store etc!! Still no WiFi access, , unable to call or receive calls
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Linda Scott 🖐
(@lindas1954) reported
from
Wallasey, England
@VodafoneUK I will share the news that Vodafone Uk has appalling customer service. Over 24hrs after broadband fitted, it still isn’t connected. Over 1hr 45mins on hold and no answer from customer services. Not a great start for a new customer!
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Tom McDermott
(@tmcd1989) reported
from
Roby, England
@VodafoneUK I cancelled my contract but my Spotify has continued. I can’t cancel via the link as my number is no longer on Vodafone. Can somebody cancel it please.
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK FIVE WEEK NO FULL SERVICE NUMBER OF FAILURES BY VODAFONE ALL I GET £30 AS A SMALL BUSINESS CUSTOMER UNABLE TO RECEIVE CALLS
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Christine Murray
(@the1christine) reported
from
Birkenhead, England
@VodafoneUK DPD have messed up my delivery &returned my phone to you without attempting to deliver. Your customer services says my order will be cancelled when phone is returned! Now I'm waiting 48hrs for a manager to call me back. Not happy. Can someone contact to discuss please
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Linda Scott 🖐
(@lindas1954) reported
from
Wallasey, England
@VodafoneUK had broadband fitted yesterday, still not connected and now been on hold for over an hour on customer service. Not a great start.
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK 5 weeks and still not sorted out my problem now making public knowledge
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Jericho Rayel Timbol
(@jerichorayel) reported
from
Liverpool, England
@VodafoneUK Fix your app first
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Zara Prudhoe
(@zara_c_) reported
from
Roby, England
@VodafoneUK your customer service is shocking still waiting for a call back from customer relations following a data protection breech!! 😡😡
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mo
(@mohooosen) reported
from
Liverpool, England
Imagine me bigging @VodafoneUK up and they take my postcode down incorrectly. Laughable.
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Ngaryan
(@welfarelawyer) reported
from
Liverpool, England
@VodafoneUK Cut the call as I have work. It's madness that you can't go in-store to just cancel a contract. Or it's not made simpler for people wanting to leave. This whole experience has been stressful and I'm very reluctant to recommend Vodafone in the future.
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK very bad business customer service will lie to me just to try to make me keep my vast number of lines I have with you have had to buy a virgin mobile phone just to get my calls as been unable to get calls for number weeks despite number of calls and visits to them
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Anne Newbould
(@annie7110) reported
from
Wallasey, England
@VodafoneUK The whole point is I can’t text as have no service!! #VodafoneUk
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK customer service team take note 4 weeks not able receive calls business customer I've sent you my bill
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Deb Colquitt
(@badeb1966) reported
from
Heswall, England
Ngl, @VodafoneUK your customer service on this occasion has been 5*, thank you!
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George Holland
(@george94holland) reported
from
Formby, England
Avoid @VodafoneUK if you're looking for an Android phone, you'll never ever receive updates!
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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jane orford📚
(@bospherous) reported
from
Liverpool, England
@VodafoneUK @GreggsOfficial #VeryMeTuesday would treat @HannahCorneliu1
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Ashford
(@Memma3121) reported
@VodafoneUK on Wed, you ported my number, which I’ve had for over 10 yrs to another customer. You admitted it was your error. I have spent in excess of 6 hours on the phone to you. Your company has been less than useless. You still have not restored my number to me. 1/2
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Sophie Denton
(@Soph_Fee_D) reported
@VodafoneUK @martinwilsonth1 Martin just had a rude woman hang up on me too, sounds like a pattern of behaviour from staff
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kiet
(@kiet1) reported
@VodafoneUK the worst customer service in terms of following up on an order. Since Jan, I tried to set up broadband, 3 times cancelled, no fault of my own. I only kept with them as I was promised goodwill against once set up. It was only in Aug it was done & went back on promise.
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sarah
(@sarah_allsop) reported
@VodafoneUK I then tried to cancel the upgrade last Monday for ot to still not be cancelled
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James Randall esq.
(@JamesRa38747871) reported
@ee why is your mobile phone coverage stopping "for a couple of days" on Monday? Wheelchair = zero "life-line". Why such short notice? New phone needed, shall I visit @virgin, @VodafoneUK or another more customer based cellular provider?
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martinwilsonthegreat
(@martinwilsonth1) reported
@VodafoneUK I have been hung up on both on web chat and the phone - not acceptable. I have spent over an hour now trying to speak to you. I will simply cancel my direct debit if someone on your team cannot call me back to resolve this.
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Rachel
(@rachelweardennn) reported
@VodafoneUK please could you advise how to make a formal complaint. Spent all afternoon on the phone and chat. Been spoken to like absolute crap and trying to get through to the right people is an absolute joke
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Jimmy Kydd
(@jimmy_kydd) reported
@VodafoneUK VODAFONE ARE CORRUPT ! They have STILL been taking money from my bank account MONTHS after reporting my MIFI being stolen. So someone is getting FREE INTERNET AT MY EXPENSE. This making Customer Security absolutely ZERO. This in turn making VODAFONE FRAUDULENT !!!
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martinwilsonthegreat
(@martinwilsonth1) reported
from
Stourport-on-Severn, England
@VodafoneUK customer service is shocking, they try every ***** trick in the book to prevent you from cancelling your contract, the phone line I’m on doesn’t even tell me the number I am in the queue, only that ‘there really busy at the moment and I be put through to someone ASAP’
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Emma Ashford
(@Memma3121) reported
@VodafoneUK on Wed, you ported my number, which I’ve had for over 10 yrs to another customer. You admitted it was your error. I have spent in excess of 6 hrs on the phone to you. Your co has been less than useless. You have not restored my number to me. #badservice #vodafone 1/3