Vodafone Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent Vodafone outage reports came from the following cities: Skelmersdale, Upton and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
Phone | |
| Upton |
Phone | |
| Liverpool |
||
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone |
Community Discussion
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Vodafone Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.
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Frances Carey 💙
(@Frances_Carey) reported
from
Birkenhead, England
@VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Darren Aitchison
(@Bezakdaz) reported
from
Neston, England
@VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Jay
(@Scouseblinder) reported
from
Liverpool, England
@VodafoneUK Servers down again joke
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.
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Josh Parker
(@Joshparkersuxx) reported
from
Birkenhead, England
Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Itsmekaty™
(@ItsMeKatyLouise) reported
I’ve never actually known anything like it in my life. I’ve spoken to 7 different agents who have 7 different story’s. But no one can tell me why my phone bill has come out twice . @VodafoneUK your a joke.
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Patrick Dao
(@PatrickDao) reported
Hey @VodafoneUK Your customer service bot is certainly NOT up to scratch or needs extensive brain surgery… does a human ever check customer’s queries? #CustomerService
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Kayleigh
(@Kayleeigh) reported
@mkcouncil @mk_citizen It is illegal to block emergency vehicles to residents. Your unwilling and poor tone leaves me with no other option but to call the police if the same situation continues to occur. I am disgusted your willing to put residents lives at risk for @VodafoneUK to put 4G up!
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Alison Davies
(@alison_c_davies) reported
@VodafoneUK spent 1.5 hrs on the phone on sat trying to upgrade phone and get an Apple Watch. Had to have a credit check even though I’ve been a customer for 15 years. Was told I’d have a call back at 9:30am Wed. Still waiting……..
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David Jenkins
(@thisisjenks) reported
@O2 Repeats and repeats and repeats. It was a number from your customer service teams put me through to. It’s the third time this has happened this week. Frankly I’m sick of **** service having been with @VodafoneUK for five years. This is not a great start is it?
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Iraqi Refugee
(@ShinySm53155291) reported
@MattSaltmarsh @Refugees @VodafoneUK Refugees who registered legally,who stranded in the host countries need (resettleme). It is the best solution to end their suffering. Every years complains increase because of(as they say)huge number of refugees,it is not huge number,,it is the accumulation of non processed files
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nashan868
(@nashan868) reported
Hi @VodafoneUK I’m still waiting on hold - I’ve been waiting 4 hours I got through to Kushboo at 15:31 who hung up on me - after 2 hours on hold - do you have no customer service at all? This case is with your highest team and they are totally rubbish at responding
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Anthony Kearney
(@kearnel) reported
@VodafoneUK @VodafoneGroup we called customer services yesterday, we also emailed the ceo complaints, all we ever get is it will be 3 days, but ive been told it would be 3 days ever since ive ordered. how hard is it for someone to hand over a phone to a courier and send it out
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Michael Mcaliskey®
(@MickMacca) reported
Had @VodafoneUK and @CityFibre fitted and activated on October 21st and I still have zero Internet connection .. absolutely disgusting product and customer service
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Gurkan Oluc
(@grkn) reported
All right, have been talking with @VodafoneUK for the last week about my issue, the folks looking to Twitter support are extremely professional. They spent time understanding my issue, escalated and get it sorted. Kudos to them.