Vodafone Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Matthew Traynor
(@MattTraynor1982) reported
from
Garston, England
Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?
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Frances Carey 💙
(@Frances_Carey) reported
from
Birkenhead, England
@VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.
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𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖
(@DaviesKatie) reported
from
Heswall, England
@teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @VodafoneUK can you please try help me fix the 4300 error on my app. Tried everything now from using 4G and wifi, delete and reinstall, customer service even reset my account to no prevail. Can’t see any data usage, plan info etc on the app and online. Been over a week now!
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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Shaun smith
(@ShaunsmithSKS) reported
from
Roby, England
According to @VodafoneUK @XiaomiSupport Mi 11 phones seem to have an issue with the Charger, the gentleman on the phone today from Vodafone said he's had many people complaining about the charger over heating, it seems am not the only one who's contacted Xiaomi and been ignored.
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Clearweed Ranter
(@cartela74) reported
from
Wallasey, England
@VodafoneUK Trying to speak to someone about an address you have put on my credit file that has nothing to do with me. Twice I've been left on hold for a ridiculous amount of time. Can someone get in touch who can help with this please, before I involve the financial ombudsman
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lorraine Allman
(@beindemand) reported
@VodafoneUK Yep, done all of that, Ana changed browser from Firefox to Edge - same results! I’d put aside a half hour browsing time to make a final decision so would prefer to do that before calling. Will have to wait for another day now. Thanks anyway! So your site’s not down?
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Paul 🚁
(@abzpaul) reported
from
Belhelvie, Scotland
Had poor Fibre this weekend with @VodafoneUK and their helpers couldn't help. I called their WiFi experts who told me my Internet disconnected Saturday and the 4G dongle on the router cut in to work. Seems @OpenreachHelp need to attend a "water affected" cable somewhere!
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Mark A Knights
(@MAKnights) reported
Praise where it's due, a @VodafoneUK employee did a fantastic job today. I have moaned about Voda in the past (disingenuous claims re EU roaming) but the service I received today was second to none. Huge credit to Hira up in Hull, a real credit to the company.
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StJohnBrown
(@StJohnBrown1) reported
@VodafoneUK trying to get in touch about a new order. Either experiencing heavy call demand call back later, or technical problems. If no answer to day will cancel order. Ball in your court
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Anna Happiness 🥳
(@Annasie1018) reported
@VodafoneUK currently on hold, When's your quietest time to call? As I'm moving tomorrow & can never get through 🙈 they said they can't do it over chat
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tweeeet
(@Bonbontweet1) reported
@VodafoneUK I’ve been trying to cancel my upgrade but the live chat tells me to call 191 and 191 tells me to go to live chat. It’s a joke. I don’t have prime for 5 days because of this and can’t even get the membership directly from Amazon because I paid you for the service.
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Martin Ketteringham
(@KettersUK) reported
@VodafoneUK why no customer service today? Held on for over an hour and a half. Engineer visit booked for this morning…still not here at 2:30pm. Bad by any standard
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Freddie
(@ThurstanStHouse) reported
Day 10 of no WiFi courtesy of @VodafoneUK 's terrific service. Complimented by @CityFibre 's ineptitude. Actual resolution: "we'll call you when we have an update for you". Spoiler alert: there's not been a call or any update.
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James 🇳🇱🇺🇦
(@thisisthelife99) reported
@squad3o3 @VodafoneUK @VodafoneZiggo Can you help???
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Deshbhakt
(@Deshbha83159504) reported
As soon as possible #Vodafoneidea have to invest on their #4G networks. This will can save their investors, retailers,business & company. Because nawa days customers requirements are like Bathroom aur underground main bhi full signal ana mangtai. @VodafoneUK @AdityaBirlaGrp