Vodafone Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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E-mailProblems in the last 24 hours in Wallasey, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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Jennie Davies
(@justjennie84) reported
from
Liverpool, England
@VodafoneUK are there issues with your network I can’t call or text
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Darren Aitchison
(@Bezakdaz) reported
from
Neston, England
@VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.
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Frances Carey 💙
(@Frances_Carey) reported
from
Birkenhead, England
@VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬
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Jay
(@Scouseblinder) reported
from
Liverpool, England
@VodafoneUK Servers down again joke
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
-
Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Josh Parker
(@Joshparkersuxx) reported
from
Birkenhead, England
Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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tatlioglu2002
(@tatlioglu2002) reported
@VodafoneUK Hi Vodafone, I have an issue with getting data to work on my phone. It ran out of data yesterday, but following upgrade as well as a purchase of additional gbs, my phone cant get data. Any chance you could help please?
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Helga the Furious
(@HelgatheFurious) reported
@VodafoneUK Thanks for the offer but I'm appalled that your tech people haven't informed you that the area outage was finally sorted after 4 days. Do your departments actually liaise? I'm awaiting a compensation offer, will DM
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tiredgruffalo
(@tiredgruffalo) reported
@VodafoneUK how do I make a complaint?
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Mollie Mulligan
(@molliehmulligan) reported
@VodafoneUK 13 days without broadband and each time I contact customer service I'm told they've logged a ticket and an Openreach engineer will be sent out within 72 hours... 312 hours later, still nothing. Very disappointing.
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Joblerone
(@JoDiggedy) reported
@HelgatheFurious @VodafoneUK Just seen your tweets, that sounds so frustrating! Ours is a housemove. Took a long time for V to find the issue, they kept fobbing us off! Now we have to wait another two weeks to be connected. They've sent us a mobile data thing, but it's not fast enough for conf calls.
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who dares wins
(@adcouriers) reported
@VodafoneUK total piss take very poor service from your cs stuck in chat for 5 hours the other day 3 days later you are still incapable of activating a sim card vso you can shove it
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Debbie
(@dac2702) reported
@VodafoneUK Surely having to wait on live chat for 3 hours and 10 minutes (so far) for a manager when I have explained how I have been given wrong information is an indication that you know I am right. Can your service level really be this bad?
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Go Beyond
(@Go_beyond_60) reported
@VodafoneUK I've tried X3 phone calls and never get to speak to anyone. We're moving house and wanted to plan a transfer but now it'll be a cancellation!
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Hannah Jade
(@hannahjpurnell) reported
Never EVER use @CPWTweets! I asked them to cancel a contract 10 MINUTES after they began to process it because I’d changed my mind and because I didn’t ring back to remind them, I have debt collectors at my door for a contract with @VodafoneUK I have never even used!... (1/2)
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YESİM KANDEMIR
(@FoxyQueeen) reported
@VodafoneUK are you ok? Why is my network down🙄