Vodafone outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  Shaun smith (@ShaunsmithSKS) reported 3 minutes ago from Roby, England

  According to @VodafoneUK @XiaomiSupport Mi 11 phones seem to have an issue with the Charger, the gentleman on the phone today from Vodafone said he's had many people complaining about the charger over heating, it seems am not the only one who's contacted Xiaomi and been ignored.

• 
  Lord Alistair Kealey (@alistair_kealey) reported 8 minutes ago from Birkenhead, England

  @VodafoneUK customer service team take note 4 weeks not able receive calls business customer I've sent you my bill

• 
  Lord Alistair Kealey (@alistair_kealey) reported 9 minutes ago from Birkenhead, England

  @VodafoneUK 5 weeks and still not sorted out my problem now making public knowledge

• 
  Lee Vickers🤜🤛🏿 (@vickers1983) reported 10 minutes ago from Liverpool, England

  @kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3

• 
  Linda Scott 🖐 (@lindas1954) reported 10 minutes ago from Wallasey, England

  @VodafoneUK I will share the news that Vodafone Uk has appalling customer service. Over 24hrs after broadband fitted, it still isn’t connected. Over 1hr 45mins on hold and no answer from customer services. Not a great start for a new customer!

• 
  Josh Parker (@Joshparkersuxx) reported 11 minutes ago from Birkenhead, England

  Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one

• 
  Rebecca Harrisson (@Miss_Defying) reported 11 minutes ago from Ormskirk, England

  @VodafoneUK Thanks Robyn. There is a forum on their website which suggests a few other customers have had the same issue and that it's a porting fault. But when a technician called me today he was really offhand and said that I'd just Googled and hadn't got proper info!

• 
  Anthony🖤Hart (@TonyH4rt) reported 23 minutes ago from Liverpool, England

  @VodafoneUK The only issue down the line is that you won’t be getting anymore of my £££

• 
  Love Liverpool Life 🥰 (@Rinisparkle) reported 31 minutes ago from Liverpool, England

  @VodafoneUK no wifi! Whats the issue Lucky I’m not working from home 🫣

• 
  Julie Lloyd (@Lloyd3Julie) reported 32 minutes ago from Wallasey, England

  @VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔

• 
  matthew smyth (@MatthewJSmyth) reported 34 minutes ago from Liverpool, England

  @VodafoneUK Well, I phoned up instead, where I was told there was a known issue. So you had issues reported… Anyway it’s all sorted.

• 
  Tom (@tomaevans) reported 38 minutes ago from West Kirby, England

  @VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.

• 
  Milo (@milonoblet) reported 44 minutes ago from Hoylake, England

  @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

• 
  Julie Lloyd (@Lloyd3Julie) reported 45 minutes ago from Wallasey, England

  @VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.

• 
  J Green (@JohnGreen1878) reported 53 minutes ago from Halewood, England

  Come on @VodafoneUK I’ve have struggled to contact Tony for some time now and it’s causing major issues....

• 
  NuWave Energy (@Nuwave_Energy) reported 54 minutes ago from Birkenhead, England

  @Ofcom ☝🏼☝🏼☝🏼 incoming complaint!! How can a company treat someone like this and get away with it? Unacceptable! Since when was lies and deceit ok?? Shocking! Will be leaving @VodafoneUK and taking my £££a a month with me

• 
  IDIC (@CharlieIDIC) reported 57 minutes ago from Kirkby, England

  @virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away

• 
  Sophia💋 (@sophia_evans__) reported 58 minutes ago from Liverpool, England

  @VodafoneUK can you advise why I’m supposed to have 4G and yet it never works, the signal is absolutely awful

• 
  Jeane Anderson (@Jeaneauk1) reported 59 minutes ago from Seaforth, England

  @VodafoneUK @kierank_ Unless you’re going to give her the details of your CEO I doubt your ‘help’ will be any use if my experience of dealing with your customer service is anything to go by!

• 
  Matt Phillips (@MattKPhillips) reported 59 minutes ago from Liverpool, England

  You're quick enough to take the monthly bill @vodafone @VodafoneUK . So get the network back up and running!! #Liverpool

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Manda Gunion (@mandagunion) reported 5 minutes ago

  @VodafoneUK disgusting customer service for my elderly parents. Two months with faulty broadband (new contract) and hours of calls trying to fix and cancel with no charge is impossible !!

• 
  max yourday 💙 (@maxyourday) reported 9 minutes ago

  @MoneySavingExp No signal here in Marlborough on @VodafoneUK.

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 11 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  iKyle  🇺🇦🏳️‍🌈#SaucyMinx (@iKyle2017) reported 12 minutes ago

  @VodafoneUK sent me a nice message 😡 my broadband contract is up, so now they’ll charge £52 a month for the worst service I’ve ever encountered, um NO! Don’t think so, finally I can leave this sorry excuse for a service provider!

• 
  charlie stone (@charlie81389135) reported 12 minutes ago

  @VodafoneUK hi, can you help, been getting texts from Vodafone about an order I did not place and dont want to click on link, can you please help?

• 
  🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported 12 minutes ago

  day 4 of no internet and 0 help from @VodafoneUK @VodafoneGroup

• 
  Kirstie Allsopp (@KirstieMAllsopp) reported 13 minutes ago

  Anyone else had a complication with their @VodafoneUK mobile & been advised by Vodafone to swap to @LycaMobile for 24 hours? 5 Months later my son is still trying to swap back, the whole procedure has been absolute chaos & taken up days of time. Never go near Lyca!

• 
  Stacey Edwards ☺ (@Staceyedwards29) reported 21 minutes ago

  @VodafoneUK think I may wanna upgrade early and been a customer with you for years can you guys give me a good offer on an upgrade

• 
  IainMcCallum (@Iain_McCallum) reported 23 minutes ago

  @VodafoneUK - wow! Not exactly so keen to help when it’s a problem you’re having to deal with. Utterly disgraceful. No respect for your customers. All about screwing money out of people and then leaving us to languish in your techspeak when there’s a problem.

• 
  Jahyne (@Jahyne5) reported 25 minutes ago

  @VodafoneUK how come my network doesn’t work??😭😭