Vodafone Outage Report in Wallasey, Metropolitan Borough of Wirral, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Wallasey, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Vodafone
Vodafone is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent Vodafone outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Yoz
(@JohnHug01403732) reported
from
Liverpool, England
@VodafoneUK poor service from Vodafone yet again been trying to get proof of purchase for a couple of weeks and it's not happening, help
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P
(@P_LFC98) reported
from
Liverpool, England
What a time to inflate everyone’s monthly payments for their phones you horrible rats @VodafoneUK 🤢🤢🤢
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Ant
(@antwigan) reported
from
Ormskirk, England
@VodafoneUK It’s working. Unfortunately no good upgrade deals. Does the NHS advantage still offer 15% reduction AS well as the 10% loyalty scheme. This would make it competitive against other providers then. (And only then). Thanks again from a loyal customer.
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scousenatalie 😘
(@scousenatalie) reported
from
Liverpool, England
The absolute cheek of @VodafoneUK increasing phone bill charges in these times hang your heads! Contract is up in august won’t be renewing!! 👍🏻
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Jennie Davies
(@justjennie84) reported
from
Liverpool, England
@VodafoneUK are there issues with your network I can’t call or text
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Josh Parker
(@Joshparkersuxx) reported
from
Birkenhead, England
Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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Jay
(@Scouseblinder) reported
from
Liverpool, England
@VodafoneUK Servers down again joke
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Darren Aitchison
(@Bezakdaz) reported
from
Neston, England
@VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne 🎿♥️
(@JoanneBircsak) reported
@VodafoneUK We have another issue !!! JUST as before !!! My husband is also recorded to have missed the same payments from February 2020?? Why why why why why ??????? I cannot STRESS how bad this is ! We need this mortgage as we have SOLD our house. #HELP
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In2town Lifestyle Magazine
(@In2townmagazine) reported
@VodafoneUK why has one of our team been on to your tech team all day and still no solution. is Vodafone the worst mobile provider
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Nicky Headley
(@scousenicky78) reported
@VodafoneUK Help...I have upgraded to a new phone, now trying to get back on the Vodafone app to look at my new bill. I cannot log in (previous phone used a code). Asked 5 times for a reset email and have not received it 😔
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Sam Triplow
(@SamTriplow) reported
@VodafoneUK are there any known issues with service in Loughborough or is your network here just consistently ****
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Brett Parker
(@sommitrealweird) reported
@VodafoneUK Well, that's a holding message if ever I saw one, I should point out that I do work for an ISP, and that sort of response from us would be entirely frowned upon. Still no mention of what the cause was, nothing on what the resolution was, just vague "we're always improving".
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Gillian Chalmers
(@peachespops) reported
@MartinSLewis Martin my friend is being scammed by TrimXS sending premium texts regularly which cost £3. Never signed up to or clicked any links. @VodafoneUK are refusing to help - what can he do? Thanks
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For5six
(@For5six) reported
@VodafoneUK how do we report or check for network coverage problems. We lost our mobile signal in this area 12 hours ago!
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Kerala Shortwave 📻
(@KeralaShortwave) reported
@VodafoneGroup @VodafoneUK @AdityaBirlaGrp Many new customers (in illiterate corners of India) are thinking 'Vi India' is a non existent NEW network in India without much network coverage and stability giving extreme priority for #Airtel. So consider bringing back old brand names Vodafone&Idea for sake of existence.
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Brett Parker
(@sommitrealweird) reported
@VodafoneUK And yet, the outage wasn't on your status page, is that deliberately not there so as to make it look less bad for non-customers? Taking outages to DMs and the chat service seems somewhat like a "we don't like telling our customers what went wrong, just that it's 'all fine' now."
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Nathan Lewis
(@NathanLewis1987) reported
@VodafoneUK just been advised by complaints and customer care teams that it should take 4 calls to raise a complaint