Vodafone outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallasey, England

The most recent Vodafone outage reports came from the following cities: Liverpool, Skelmersdale, and Upton.

City	Problem Type	Report Time
Liverpool	Phone	13 days ago
Liverpool	Phone	15 days ago
Skelmersdale	Phone	29 days ago
Upton	Phone	1 month ago
Liverpool	E-mail	1 month ago
Liverpool	Internet	4 months ago

Community Discussion

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Vodafone Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  Lee Vickers🤜🤛🏿 (@vickers1983) reported 19 minutes ago from Liverpool, England

  @kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left

• 
  Matthew Gardiner (@MatthewG_685) reported 21 minutes ago from Hoylake, England

  @VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect

• 
  Julie Lloyd (@Lloyd3Julie) reported 25 minutes ago from Wallasey, England

  @VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.

• 
  𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖 (@DaviesKatie) reported 26 minutes ago from Heswall, England

  @teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!

• 
  Frances Carey 💙 (@Frances_Carey) reported 31 minutes ago from Birkenhead, England

  @VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬

• 
  Clearweed Ranter (@cartela74) reported 39 minutes ago from Wallasey, England

  @VodafoneUK Trying to speak to someone about an address you have put on my credit file that has nothing to do with me. Twice I've been left on hold for a ridiculous amount of time. Can someone get in touch who can help with this please, before I involve the financial ombudsman

• 
  Barry Walters (@BarryWalters7) reported 39 minutes ago from Seaforth, England

  @VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.

• 
  Wes Chimuzu Jr (@wesfromspeke) reported 40 minutes ago from Garston, England

  Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

• 
  James Roberts (@JamesRoberts330) reported 41 minutes ago from Halewood, England

  @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

• 
  Matthew Reed (@matthew3reed) reported 44 minutes ago from Liverpool, England

  @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

• 
  Scouse Number 1 (@ScouseNumberOne) reported 44 minutes ago from Garston, England

  @O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea

• 
  Lee Vickers🤜🤛🏿 (@vickers1983) reported 45 minutes ago from Liverpool, England

  @kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3

• 
  Wes Chimuzu Jr (@wesfromspeke) reported 47 minutes ago from Garston, England

  @VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can

• 
  Jojo (@Redgirl2019) reported 48 minutes ago from Wallasey, England

  Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word

• 
  Matthew Reed (@matthew3reed) reported 50 minutes ago from Liverpool, England

  @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

• 
  Alex Gulrajani (@AlexGulrajani) reported 50 minutes ago from Liverpool, England

  Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!

• 
  Matthew Reed (@matthew3reed) reported 54 minutes ago from Liverpool, England

  @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

• 
  John McKerrell (@mcknut) reported 55 minutes ago from Liverpool, England

  @SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months

• 
  Julie Lloyd (@Lloyd3Julie) reported 56 minutes ago from Wallasey, England

  @VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.

• 
  Julie Lloyd (@Lloyd3Julie) reported 57 minutes ago from Wallasey, England

  @VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  soph v. 4958 (@sophb66) reported 5 minutes ago

  @VodafoneUK Huh? I am asking about 5G network …. I get 5G but only in some places in London as I work there but usually other areas I go to are 4G. For the prices you charge we should get all 5G!

• 
  Gr-Emeline they/she (@GR_Emeline) reported 5 minutes ago

  @VodafoneUK impossible to get through a human being on the the number you provide. I want to leave and talk to someone about my contract not be redirected to your live chat. Horrendous customer experience.

• 
  Buffy Iles (@BuffyIles) reported 13 minutes ago

  @VodafoneUK I will assume from that response, that you are still acting like debt agencies with loyal customers, refusing upgrades as you assume customers can't budget their own money, and no longer want my 3 grand a year. Thanks. I'll continue to cancel each contract as it ends

• 
  Valvaliantthor5 (@Valvaliantthor7) reported 13 minutes ago

  @VodafoneUK Already done this twice!! Your mast is damaged it's taking nearly two months and still not fixed yet you increase the charges on a service you fail to provide

• 
  Franco Tyronesaurus (@FrancoTyrone1) reported 14 minutes ago

  @NadineDorries @VodafoneUK You're a ******* idiot.

• 
  Tom (@p0ttsy2307) reported 15 minutes ago

  @NadineDorries @VodafoneUK Vodafone doing what they can because you and your cronies can’t be arsed to help the common people. Would love to know how you lot sleep at night

• 
  lesleyg (@lesley20860586) reported 18 minutes ago

  @NadineDorries @VodafoneUK Well done Vodafone, so what are the Tory government doing to help???

• 
  Sandy (@sandeepluvsuall) reported 22 minutes ago

  @VodafoneUK You system is really really bad. I have been on call from 8 am with no resolution. I'm on hold for over 2 hours. Can the technical team call me on 07846313161

• 
  …. (@Stormfozz) reported 23 minutes ago

  @VodafoneUK I have contacted 4 people through chat bot, all have told me maintenance is the reason I’m having an issue though I’m telling them I had it before maintenance. Incredibly frustrating when you are not being listened to. Never had this bad of service from you before :(

• 
  Claire Reynolds (@ClaireR29753648) reported 24 minutes ago

  @VodafoneUK trying to contact an advisor to ask a query about the £60 extra you’re trying to charge me but can’t do that because I have to pay it first. Had nothing but hassle from @VodafoneUK. Can’t fix my phone even when paid through insurance for another