Vodafone outages and service status in Wallasey, England

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wallasey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

• 
  Alex Spearritt 💙 She/Her (@ScouseAHPLeader) reported 2 minutes ago from Liverpool, England

  @VodafoneUK … endless issues in confirming my upgrade since I chose to stay with you as a provider when my contract expired last month! Simply not good enough ,and now can’t leave as contract rolled over!

• 
  Rebecca Harrisson (@Miss_Defying) reported 8 minutes ago from Ormskirk, England

  @VodafoneUK I'm not sure... as far as I can tell it's a @virginmedia issue. But you may be able to help. No one on Vodafone can call our virgin landline. It just beeps or says the number and code combination isn't recognised.

• 
  Sophia💋 (@sophia_evans__) reported 8 minutes ago from Liverpool, England

  @VodafoneUK can you advise why I’m supposed to have 4G and yet it never works, the signal is absolutely awful

• 
  Anthony🖤Hart (@TonyH4rt) reported 12 minutes ago from Liverpool, England

  @VodafoneUK I’ve cancelled my DD as you have voided terms of our contract - I’ve been unable to contact anyone to resolve issue! #TerribleCustomerService

• 
  Matthew Traynor (@MattTraynor1982) reported 16 minutes ago from Garston, England

  Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?

• 
  Tony Smart (@Sm4rty09) reported 19 minutes ago from Liverpool, England

  @VodafoneUK Terrible customer service. Trying to cancel an account and you make it absolutely impossible. Waited in the queue, got to number 1 then booted out!! Just let people leave without putting in blockers

• 
  Shaun smith (@ShaunsmithSKS) reported 25 minutes ago from Roby, England

  According to @VodafoneUK @XiaomiSupport Mi 11 phones seem to have an issue with the Charger, the gentleman on the phone today from Vodafone said he's had many people complaining about the charger over heating, it seems am not the only one who's contacted Xiaomi and been ignored.

• 
  Rebecca Harrisson (@Miss_Defying) reported 25 minutes ago from Ormskirk, England

  @VodafoneUK Will be switching to you if people continue to speak to me like he did!! He said it might be your issue but I can't see how that would be the case and I can call anyone else without a problem.

• 
  Jay Whewell (@JayWHEWELL) reported 26 minutes ago from Liverpool, England

  @VodafoneUK @DjLeeButler Suppose if I had 40k followers I'd get my issue sorted as well...

• 
  IDIC (@CharlieIDIC) reported 27 minutes ago from Kirkby, England

  @virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away

• 
  Cee (@carlakent1972) reported 29 minutes ago from Liverpool, England

  @VodafoneUK My monthly airtime bill has increased from £35.15 to £40.51. This is extortionate. How can you justify a 14 plus % increase? I have been a #Vodaphone customer for over 15 years. There is no loyalty scheme for long term customers. 😡😡😡😡

• 
  Anne Newbould (@annie7110) reported 30 minutes ago from Wallasey, England

  @VodafoneUK again I have wasted 2 hours of my life trying to get a resolution to my service issue, to be blackmailed into staying with you! This has taken 2 mths to sort out, back & forth to your shops, Apple store etc!! Still no WiFi access, , unable to call or receive calls

• 
  Jojo (@Redgirl2019) reported 36 minutes ago from Wallasey, England

  Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word

• 
  Linda Scott 🖐 (@lindas1954) reported 41 minutes ago from Wallasey, England

  @VodafoneUK I will share the news that Vodafone Uk has appalling customer service. Over 24hrs after broadband fitted, it still isn’t connected. Over 1hr 45mins on hold and no answer from customer services. Not a great start for a new customer!

• 
  Wes Chimuzu Jr (@wesfromspeke) reported 48 minutes ago from Garston, England

  Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

• 
  jane orford📚 (@bospherous) reported 48 minutes ago from Liverpool, England

  @VodafoneUK @GreggsOfficial #VeryMeTuesday would treat @HannahCorneliu1

• 
  Wes Chimuzu Jr (@wesfromspeke) reported 49 minutes ago from Garston, England

  @VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can

• 
  Sophia Evans 📸 (@sophevansfilm) reported 51 minutes ago from Liverpool, England

  Thanks to @VodafoneUK call centre, that advised I had to go to store to cancel my phone, I just made the unnecessary trip, to be told, stores can’t cancel the contracts it’s all in the call centre 😊😊😊😊😊😊😊

• 
  David-Leeroy Sellers (@LeroyDLS) reported 54 minutes ago from Liverpool, England

  I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee

• 
  James Roberts (@JamesRoberts330) reported 59 minutes ago from Halewood, England

  @VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MichelleFlynn| Michilin Fhlionn (@migormley) reported 33 seconds ago

  @VodafoneUK I need support with a complaint

• 
  Audrey D (@FellowStargazer) reported 6 minutes ago

  Dear @VodafoneUK . ***EXPLAIN*** why, since your 'amazing' deal to access 3 network, my wireless broadband and mobile phone connections at home have been MUCH ***WORSE*** not better! 😶😡 (FOR WEEKS meh)

• 
  Zara Chaudhry (@Zarachaudhry52) reported 9 minutes ago

  @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨

• 
  Carla laughs a lot (@CarlaMRS2386) reported 10 minutes ago

  Hello @VodafoneUK, I’ve played your ‘rewards’ via the app since they started and I am yet to win a single thing, at all, in that whole time. Do people actually win any of the prizes you claim that you can win? Everyone I know on Vodaphone says the same, never won anything.

• 
  Dave (@davegarryfish) reported 13 minutes ago

  Another week, another 2 hour @AvantiWestCoast train. As always, sod all wi-fi, and @VodafoneUK signal was shocking too. Wtf is going on ?!?! Spent most of the journey trying to connect.

• 
  Mana gee (@ImranBa19769281) reported 13 minutes ago

  @VodafoneUK Third consecutive month of no proper Veryme once a month reward. It is again win a reward option, which never works and impossible to claim. This is mis-sold Broadband together rewards. Extremely unhappy. Come on Vodafone team, you can do better

• 
  niall Shannon (@lfcerneman) reported 15 minutes ago

  Trying to return a trade in phone to @VodafoneUK from North of Ireland, sent me a DPD envelope that can’t be used here, spent 3+hours on phone over last week trying to sort and still can’t get an answer, horrific service, cannot get talking to anyone with any idea at all.

• 
  Stuff's Broken (@stuffsbroken) reported 19 minutes ago

  @VodafoneUK sent me nonsense broadband renewal figures 6+ times. Did renew in the end but for diff price again But credit where credit's due. The email automation may be crap but the change of plan itself was seamless. I woke up and everything just works with speed 2x faster

• 
  LAMS LUANI (@LamsLuani) reported 25 minutes ago

  @VodafoneUK is the worst phone service provider in the UK hands down

• 
  Jan Cavelle (@jancavelle) reported 25 minutes ago

  @VodafoneUK - you are invoicing me for an account I cancelled within 24 hours of opening it because of your poor service. Now you are billling me for it - appalling