Vodafone Outage Report in Upton, Metropolitan Borough of Wirral, England
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E-mailProblems in the last 24 hours in Upton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Upton, England
Latest outage, problems and issue reports in Upton and nearby locations:
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Frances Carey 💙
(@Frances_Carey) reported
from
Birkenhead, England
@VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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Jennie Davies
(@justjennie84) reported
from
Liverpool, England
@VodafoneUK are there issues with your network I can’t call or text
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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Jay
(@Scouseblinder) reported
from
Liverpool, England
@VodafoneUK Servers down again joke
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Darren Aitchison
(@Bezakdaz) reported
from
Neston, England
@VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔
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Josh Parker
(@Joshparkersuxx) reported
from
Birkenhead, England
Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Elliott
(@simonelliott33) reported
So after spending 2 hours on @VodafoneUK chat. The promised customer care call back within 24 hours is now 48 hours overdue. Appalling way to treat loyal customers one member of the staff says what another member of staff said was wrong without standing by what was promised 👎🏼
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Barrie Chalk
(@Bazmotors) reported
@VodafoneUK Hey Vodafone, Did you get my DM? I hoped you would help me with my customer care/faulty phone issue yesterday. I DM’d you but you have not replied, even to acknowledge that you got it.
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BearSkillGaming
(@BearSkillGaming) reported
@VodafoneUK why is it when I speak to someone from customer services they say they will call me back and never do? You guys just aren't helpful with anything
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Tis Me
(@c_peppard) reported
@sparklypips @UHSFT And @VodafoneUK could do without threatening to suspend my service due to increased charges... when have I ever not paid? Check the number and you'll see it's a hospital bedside phone.
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Sara R
(@SaraITinUK) reported
@VodafoneUK hi! When I’m not on WiFi, internet pages don’t load, I can’t send voice messages nor photos, mail apps don’t update....would you be able to help?
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Moaning Myrtle
(@twitsandmoans) reported
@VodafoneUK abysmal service from beginning to end when setting up a new account. Total chaos and misinformation. Thank god for 14 day cooling off period.
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J
(@6789ben) reported
@VodafoneUK So would it be easier to let my contract fully run out then apply as a new customer or does it not work like that?
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Stephen Pollard
(@stephenpollard) reported
Never, ever tale out a mobile broadband service with @VodafoneUK . You will enter hell - because you cannot leave. I took out a monthly plan, 30 days notice, and cancelled it in November when I moved as I no longer needed it. They stopped taking payments and I assumed...
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Paul Walker
(@syllabub69) reported
@VodafoneUK I’m not sure there are many parents who believe mobile devices help children to feel more socially connected. I think a much better campaign would be targeted at older socially isolated people. They could really benefit from this.
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PerformanceAnalysis ❁
(@SportAnalysisUk) reported
So @VodafoneUK support say they will only discuss my account from a social media account in my name. How ridiculous is that I can make up a social media account in my name and they will talk to me . I'm only trying to get a sim activated that they've been charging me for months