Vodafone Outage Report in Upton, Metropolitan Borough of Wirral, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Upton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Vodafone
Vodafone is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (59%)
-
Phone (18%)
-
Wi-fi (12%)
-
Total Blackout (9%)
-
E-mail (2%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Upton, England
Latest outage, problems and issue reports in Upton and nearby locations:
-
Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔
-
Frances Carey 💙
(@Frances_Carey) reported
from
Birkenhead, England
@VodafoneUK #VodafoneTreats God I wish I could be randomly selected for a treat. Anything will do even a smiley face emoji 😬
-
Jay Whewell
(@JayWHEWELL) reported
from
Liverpool, England
@VodafoneUK @DjLeeButler Suppose if I had 40k followers I'd get my issue sorted as well...
-
Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.
-
Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
-
Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
-
Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.
-
Matthew Traynor
(@MattTraynor1982) reported
from
Garston, England
Hi @VodafoneUK I've recently had broadband installed with yourselves and was due to go live on the 18 May. However it has still not been activated. I am currently working from home and rely on having an active broadband connection. How do I go about getting a complaint raised?
-
Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
-
Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
-
𝕂𝕒𝕥𝕚𝕖 𝔸𝕟𝕟𝕖
(@DaviesKatie) reported
from
Heswall, England
@teacherjo13 @VodafoneUK Are you having the same issue with Spotify too? So annoying!!
-
Shaun smith
(@ShaunsmithSKS) reported
from
Roby, England
According to @VodafoneUK @XiaomiSupport Mi 11 phones seem to have an issue with the Charger, the gentleman on the phone today from Vodafone said he's had many people complaining about the charger over heating, it seems am not the only one who's contacted Xiaomi and been ignored.
-
Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
-
Clearweed Ranter
(@cartela74) reported
from
Wallasey, England
@VodafoneUK Trying to speak to someone about an address you have put on my credit file that has nothing to do with me. Twice I've been left on hold for a ridiculous amount of time. Can someone get in touch who can help with this please, before I involve the financial ombudsman
-
Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
-
Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
-
Scouse Number 1
(@ScouseNumberOne) reported
from
Garston, England
@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
-
James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hi @VodafoneUK can you please try help me fix the 4300 error on my app. Tried everything now from using 4G and wifi, delete and reinstall, customer service even reset my account to no prevail. Can’t see any data usage, plan info etc on the app and online. Been over a week now!
-
Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
-
John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Shane
(@shane_2219) reported
@VodafoneUK Update: spent 40 mins with a complaints advisor, partly on hold, who still isn’t able to fix the “backend” system issue. What have you @VodafoneUK been doing since I reported this issue back in December? It was suggested to transfer my number to another network CC @MartinSLewis
-
Jill Owens
(@jilly_owens) reported
@VodafoneUK can you help please, you have been taking £7 extra from my account every month and keep saying you will reimburse but you continue to take it. It’s been going on for over 12 months now.
-
Kirsty Baker
(@kirstybaker5) reported
@VodafoneUK I have done. I don’t expect it will help though, as the numerous people at Vodafone I have spent hours talking to over the past few weeks haven’t been able to sort it out!
-
Zakar Yasin
(@ZakGujar) reported
@VodafoneUK It's not just one post code. There are several post codes. I have given them over the phone. Now I am leaving home and will not be able to message as It still says not available on network
-
Simon
(@SimonFr) reported
It's taken 30 minutes on the chat with @VodafoneUK for them to realise that they need to forward me to yet another support team with a 30 minute wait
-
Victoria
(@rainbowroo1) reported
@VodafoneUK your customer service is absolutely shocking, 7 hours spent over various times trying to sort what should be a very simple billing issue. Somebody save me now!
-
Dylan Robinson
(@Dylanjibmonkey) reported
@virginmedia I can get tweets out just, loading a webpage, no chance. @VodafoneUK is absolutely hopeless round here. Heart of Greater Manchester, no 4g signal no fibre broadband, It’s the dark ages. We are just stuck with your “services”. Just added 10% on our bill too. Woeful.
-
John Souter
(@JohnBSouter) reported
Hey @VodafoneUK , what is going on? Service seems to be back, but it would by nice to have an explanation.
-
David Hanson
(@dillymarina) reported
@VodafoneUK Thanks for the reply….. but the experience was so bad I’ll be moving to a different network. Really disappointed that customer service isn’t a priority and having been with you since 2011 with three phones I expected more.
-
Melissa Gannon
(@Melissa_Gannon_) reported
@VodafoneUK I have been trying for over TWO MONTHS to return my old phone. I’ve called approx 7 times. Please can someone help me.