Vodafone Outage Report in Upton, Metropolitan Borough of Wirral, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Upton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Vodafone
Vodafone is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Upton, England
Latest outage, problems and issue reports in Upton and nearby locations:
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Jeane Anderson
(@Jeaneauk1) reported
from
Seaforth, England
@VodafoneUK @kierank_ Unless you’re going to give her the details of your CEO I doubt your ‘help’ will be any use if my experience of dealing with your customer service is anything to go by!
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Jericho Rayel Timbol
(@jerichorayel) reported
from
Liverpool, England
@VodafoneUK Fix your app first
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK 5 weeks and still not sorted out my problem now making public knowledge
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK customer service team take note 4 weeks not able receive calls business customer I've sent you my bill
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M Williams
(@WilliamsM__) reported
from
Liverpool, England
@VodafoneUK I am literally counting the days until my contract runs out with you #iPhone8 stops working (in Feb) during an #iOS update- @AppleSupport couldn’t fix it & Apple technician diagnosed it as a software fault and said will be covered by 24mth #Vodafone warranty.....
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK FIVE WEEK NO FULL SERVICE NUMBER OF FAILURES BY VODAFONE ALL I GET £30 AS A SMALL BUSINESS CUSTOMER UNABLE TO RECEIVE CALLS
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Christine Murray
(@the1christine) reported
from
Birkenhead, England
@VodafoneUK DPD have messed up my delivery &returned my phone to you without attempting to deliver. Your customer services says my order will be cancelled when phone is returned! Now I'm waiting 48hrs for a manager to call me back. Not happy. Can someone contact to discuss please
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Tom McDermott
(@tmcd1989) reported
from
Roby, England
@VodafoneUK I cancelled my contract but my Spotify has continued. I can’t cancel via the link as my number is no longer on Vodafone. Can somebody cancel it please.
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Zara Prudhoe
(@zara_c_) reported
from
Roby, England
@VodafoneUK your customer service is shocking still waiting for a call back from customer relations following a data protection breech!! 😡😡
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Andy Morse
(@AndyMorse) reported
from
Liverpool, England
@VodafoneUK your online sales are crap on hold for 30 mins about to hang up and you will loose the business
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK very bad business customer service will lie to me just to try to make me keep my vast number of lines I have with you have had to buy a virgin mobile phone just to get my calls as been unable to get calls for number weeks despite number of calls and visits to them
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J Green
(@JohnGreen1878) reported
from
Halewood, England
Come on @VodafoneUK I’ve have struggled to contact Tony for some time now and it’s causing major issues....
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mo
(@mohooosen) reported
from
Liverpool, England
Imagine me bigging @VodafoneUK up and they take my postcode down incorrectly. Laughable.
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK customer relations log a complaint 28 days later no joy for small business customer
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Anne Newbould
(@annie7110) reported
from
Wallasey, England
@VodafoneUK The whole point is I can’t text as have no service!! #VodafoneUk
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jane orford📚
(@bospherous) reported
from
Liverpool, England
@VodafoneUK @GreggsOfficial #VeryMeTuesday would treat @HannahCorneliu1
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Deni Page
(@Angel2010twitte) reported
from
Liverpool, England
@VodafoneUK are youse having problems with signal because mine keeps going off an keeps saying no network having to sit with me hands in the air just to get 1 bar back an it’s staying on 3G it’s a joke 😡 it’s gone off twice while typing this and I type quick 😡
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gary crowe
(@garycrowe03) reported
from
Liverpool, England
@VodafoneUK That is the level of service you give, you allow a 10 year old boy to be upset because your lack communication skills by given different information depending on who you speak to.
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Anne Newbould
(@annie7110) reported
from
Wallasey, England
@VodafoneUK again I have wasted 2 hours of my life trying to get a resolution to my service issue, to be blackmailed into staying with you! This has taken 2 mths to sort out, back & forth to your shops, Apple store etc!! Still no WiFi access, , unable to call or receive calls
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Tim Gardner
(@timtyler76) reported
from
Shotton, Wales
Hoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Counting by fingers
(@ByCounting) reported
@TheBlackDub1 @VodafoneUK Just write a letter to the bank telling them you want to cancel the debit & thats it done...
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Jay Edmonds
(@DYELthough) reported
@VodafoneUK Hi thanks for the reply. I would agree this is fine, but you have signs in your store saying “Help & Advice” yet it seems the only thing the store can do is sell you a phone.. The only “Help” offered, is being told to leave and deal with the issue yourself.
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Stuart Wallace
(@stuwallace) reported
@VodafoneUK 3 months to get £857 in insurance payments back to 2017 for devices I no longer have. Never told how to cancel and assumed shop cancelled. £40 compensation offered. Ofcom and FCA are next people I’m contacting.
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Arjun Popat
(@Arjun_Popat) reported
from
Barnet, England
@VodafoneUK I am trying to cancel a Vodafone iPad contract but I cannot get through. It keeps telling me to talk to your robot Toby who keeps telling me to call!!!
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Oliver Smith
(@OliverS64934176) reported
@VodafoneUK Terrible customer service. Phone in repair for 1.5 months. They tell me it's ready and say will send a text to confirm delivery, text never received. Then they tell me it's not ready and will send me a temporary phone 1.5 months later... I think it's lost 👍
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Nikhil Khashu
(@nkhashu) reported
@VodafoneUK not sure what to say. My family spend a fortune per month with you, now want to order broadband. Website kicked me out, phoned twice and been cut off twice after being told to hold for 1 hour. Help me to help you😔
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Richie H
(@richieh) reported
standard @VodafoneUK policy for support calls to put you on hold for 15 mins and then just cut you off. Customer service at Vodafone is totally useless.
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Jay Edmonds
(@DYELthough) reported
@VodafoneUK Please could you explain your policy that a storeworker cannot assist in contacting customer service "due to COVID" ?
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G
(@MissGSSF) reported
@VodafoneUK can you help my parents? Both are long standing customers and since their move, Vodafone’s coverage is shockingly bad. I’ve switched them to WiFi calling but they are still missing many calls. This is essential for their safety. Can you provide a booster?
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TheBlackDub
(@TheBlackDub1) reported
Trying to cancel a @VodafoneUK contract is like getting blood from a stone.