Vodafone outages and service status in Upton, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Upton, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Upton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Upton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Upton, England
The most recent Vodafone outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 2 months ago |
|
Wirral
|
Phone | 2 months ago |
|
Liverpool
|
Phone | 5 months ago |
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Liverpool
|
Phone | 5 months ago |
|
Upton
|
Phone | 6 months ago |
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Vodafone Issues Reports Near Upton, England
Latest outage, problems and issue reports in Upton and nearby locations:
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Deb Colquitt (@badeb1966) reported from Heswall, England@VodafoneUK dreadful dreadful customer service!
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Julie Lloyd (@Lloyd3Julie) reported from Wallasey, England@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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Lee Vickers🤜🤛🏿 (@vickers1983) reported from Liverpool, England@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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Wes Chimuzu Jr (@wesfromspeke) reported from Garston, EnglandPoor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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gary crowe (@garycrowe03) reported from Liverpool, England@VodafoneUK That is the level of service you give, you allow a 10 year old boy to be upset because your lack communication skills by given different information depending on who you speak to.
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matthew smyth (@MatthewJSmyth) reported from Liverpool, England@VodafoneUK Well, I phoned up instead, where I was told there was a known issue. So you had issues reported… Anyway it’s all sorted.
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Love Liverpool Life 🥰 (@Rinisparkle) reported from Liverpool, England@leaper_k @DavidJonesMP @VodafoneUK I’m in Walton Liverpool and also no working try to go on chat also not working
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Matthew Reed (@matthew3reed) reported from Liverpool, England@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Matthew Reed (@matthew3reed) reported from Liverpool, England@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Jericho Rayel Timbol (@jerichorayel) reported from Liverpool, England@VodafoneUK Fix your app first
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scousenatalie 😘 (@scousenatalie) reported from Liverpool, EnglandThe absolute cheek of @VodafoneUK increasing phone bill charges in these times hang your heads! Contract is up in august won’t be renewing!! 👍🏻
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Deb Colquitt (@badeb1966) reported from Heswall, England@VodafoneUK @VodafoneUK just got off the phone from your so called customer services, I’ve been screamed at by two of your Scottish call handlers, absolutely unacceptable. Probably the worst behaviour from call handlers that I have ever heard of!
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Tim Gardner (@timtyler76) reported from Shotton, WalesHoping that someone from @VodafoneUK tech 2 team ring me soon to fix my broadband. Been off for 55hrs now! And during half term!!
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Anthony🖤Hart (@TonyH4rt) reported from Liverpool, England@VodafoneUK I’ve cancelled my DD as you have voided terms of our contract - I’ve been unable to contact anyone to resolve issue! #TerribleCustomerService
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natalie helm 💅🏻 (@nataliehelm17) reported from Liverpool, EnglandIt’s only when your waiting for your new router to work and your stuck on data that you realise how crap your network provider is @VodafoneUK 😫
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IDIC (@CharlieIDIC) reported from Kirkby, EnglandWhatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home
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Cee (@carlakent1972) reported from Liverpool, England@VodafoneUK My monthly airtime bill has increased from £35.15 to £40.51. This is extortionate. How can you justify a 14 plus % increase? I have been a #Vodaphone customer for over 15 years. There is no loyalty scheme for long term customers. 😡😡😡😡
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Scouse Number 1 (@ScouseNumberOne) reported from Garston, England@O2 you are as an organisation possibly the worst most incompetent, disorganised shambles of an excuse of a company I have ever come across and at this point are making @VodafoneUK look professional and trust me I wouldn’t trust them to make a cup of tea
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Anne Newbould (@annie7110) reported from Wallasey, England@VodafoneUK The whole point is I can’t text as have no service!! #VodafoneUk
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Sandra Mangan💙 (@SandraMangan_) reported from West Kirby, England@VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Carmichael (@robcarmichael2) reported@VodafoneUK what is the issue with the network in the Neath area in South Wales? Data network has been atrocious for weeks now.
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IRIS (@brandirisx) reported@VodafoneUK i’m currently walking through the east midlands from ipswich to manchester and i haven’t had any roaming data or calls on my phone for 3 days now, i’ve activated my new sim after my phone was stolen a few weeks ago but i still don’t have access to maps or essential information that would make this journey way more easier, please help
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Jeff Snowden (@joeysnowy136) reported@VodafoneUK my new broadband is so bad I can’t even get a clear chat through you chat bot. Every single day devices can’t connect to the internet. Very much regretting the change now
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Maggie Rawlings (@MaggieRawlings) reported@NileGardiner @VodafoneUK You’re an idiot
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mṽsh (@shikariunite) reportedEver since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.
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Catherine Rawcliffe (@cmwrawcliffe) reported@_AgainstMyWill @ZiaYusufUK @VodafoneUK I guess youre going to have to get used to life without a mobile phone then. All UK mobile network providers have similar charity schemes.
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Geoff Barton🇬🇷🇬🇧🇪🇺 (@GeoffBarton9) reported@djp4cm4n @VodafoneUK ******* idiot
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joe bloggs (@thebadgerf1) reported@VodafoneUK Would never use Vodafone again after I found out they give free sims to all the illegal immigrants coming over here
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Vodafone Group (@VodafoneGroup) reported@priyeshpatil Hi Priyesh, we're sorry to hear this. You've reached out to our corporate account, unfortunately we're unable to handle customer enquiries like this here. If you are based in the UK, please reach out to @VodafoneUK on Facebook or Instagram, who will be happy to help.
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.