Vodafone Outage Report in Upton, Metropolitan Borough of Wirral, England
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E-mailProblems in the last 24 hours in Upton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Upton, England
Latest outage, problems and issue reports in Upton and nearby locations:
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Barry Walters
(@BarryWalters7) reported
from
Seaforth, England
@VodafoneUK My wife took delivery of a phone today, no charger was included so it is not fit for use. She has been on the phone to try and resolve this for over 2 and a quarter hours with no resolution. How can Vodafone justify this.
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Darren Aitchison
(@Bezakdaz) reported
from
Neston, England
@VodafoneUK Hey Vodafone how can I get a free coffee from Costa? All other 3 family members of my 10GB Red Extra Plan get the offers on the app but I never get them.
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Matthew Reed
(@matthew3reed) reported
from
Liverpool, England
@VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.
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Alex Gulrajani
(@AlexGulrajani) reported
from
Liverpool, England
Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!
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Yoz
(@JohnHug01403732) reported
from
Liverpool, England
@VodafoneUK poor service from Vodafone yet again been trying to get proof of purchase for a couple of weeks and it's not happening, help
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
@VodafoneUK are inconsistent with their advice😡 I have been waiting for my account to be sorted and been told many lies- their staff don’t seem to be connected and engaged with customer issues - my journey has been a nightmare - very disappointed maybe the Ombudsman Services can
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK why is it so hard to get an unlock code from you? You tell me my information is incorrect. All I want to do is unlock my old phone to give to a family member. They are a key worker! Any help please.
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.
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Julie Lloyd
(@Lloyd3Julie) reported
from
Wallasey, England
@VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔
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Wes Chimuzu Jr
(@wesfromspeke) reported
from
Garston, England
Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left
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Jennie Davies
(@justjennie84) reported
from
Liverpool, England
@VodafoneUK are there issues with your network I can’t call or text
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Lee Vickers🤜🤛🏿
(@vickers1983) reported
from
Liverpool, England
@kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3
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John McKerrell
(@mcknut) reported
from
Liverpool, England
@SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months
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Jay
(@Scouseblinder) reported
from
Liverpool, England
@VodafoneUK Servers down again joke
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Jojo
(@Redgirl2019) reported
from
Wallasey, England
Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word
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Josh Parker
(@Joshparkersuxx) reported
from
Birkenhead, England
Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one
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James Roberts
(@JamesRoberts330) reported
from
Halewood, England
@VodafoneUK @O2 Hi James, I stupidly recycled my iPhone X with O2 and wow it was the worst thing I ever did tbh. Took the phone into store on 15 Sept and still awaiting cleared funds to credit my account 🤬. For future reference can I take phones into the Vodafone store to trade-in? Thanks 👍
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Briner
(@lukiebriner) reported
@GeorgeMonbiot @VodafoneUK I had a similar experience with HSBC over 6 months before finally closing my account. Poor service, excuses, hollow apologies, the call operators probably assume the Managers will sort it out and the Managers are either inept, uncaring or uninformed #2/2
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Dùinandoras
(@WilliamQuirke4) reported
@GeorgeMonbiot @VodafoneUK Problem with VirginMedia -tried to bill me because, despite my having an email confirming cancellation of contract, they insisted that I did it a week later in order to charge me for that week Not a lot of money, but they set debt collectors on me Eventually sorted in my favour
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Mark Stretton
(@TheMarkStretton) reported
@VodafoneUK @currys could you give a contact number? My Mum started a new contract on a new phone but Vodafone have switched to a pay as you go. Customer service cut her off and now no network at all. Wakefield store very unhelpful
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Ian Buckley
(@IanJohnBuckley) reported
@GeorgeMonbiot @VodafoneUK FWLIW George, I had exactly the opposite experience with @O2 this year when I went to cancel my mothers service. They had a dedicated bereavement team that were frankly spectacular. So it seems at least some companies are getting this right.
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Graeme Fergus
(@gferg78) reported
@VodafoneUK is there any reason T Mobile for roaming in US has literally no data signal anywhere? Not exactly getting anything for the £6 a day I’ll be getting charged!
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grown in wales
(@coileyparjley) reported
@GeorgeMonbiot @VodafoneUK Hi george. Your story came to mind this morning as I phoned my dads pension company to give them my brothers address for the third time. It's only a small payout to help pay for his funeral but you wonder how much they save on account of these delays.
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Victoria Dunn
(@victoriadunn27) reported
@VodafoneUK your costumer service is absolutely appalling. 3 phone calls to cancel a device plan which should have been closed over 6 months ago. Annoyed is an understatement
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Alfred Elena luka
(@Alfredluka8) reported
@amy8rady @VodafoneUK you can get your account back, my account was hacked and restricted weeks back, I got recommended to @coder_lex3 , she was able to fix my account. You should reach out to her
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CaroWinn
(@winncaro1) reported
@GeorgeMonbiot I’ve tried to cancel a business account which has been one of the worst experiences and so badly and obstructively managed by @VodafoneUK they are the worst. So awful.
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David Hamilton
(@daveh101) reported
@Surface_UK are there issues with Go2 using esim with Vodafone (windows 11 preview) @VodafoneUK have been completely useless. Blaming the device because its not a watch. It just says Account Not Active - can see other networks when searching, just never connects.