Vodafone outages and service status in Upton, England

Problems in the last 24 hours in Upton, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Upton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Upton, England

The most recent Vodafone outage reports came from the following cities: Liverpool.

City	Problem Type	Report Time
Liverpool	Internet	4 days ago
Liverpool	Internet	2 months ago
Wirral	Phone	3 months ago
Liverpool	Phone	5 months ago
Liverpool	Phone	5 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Upton, England

Latest outage, problems and issue reports in Upton and nearby locations:

• 
  P (@P_LFC98) reported 8 minutes ago from Liverpool, England

  What a time to inflate everyone’s monthly payments for their phones you horrible rats @VodafoneUK 🤢🤢🤢

• 
  colette evans (@scorpio131161) reported 9 minutes ago from Roby, England

  @GlitterAggie @VodafoneUK Rubbish customer service

• 
  Jen Caine 👩🏼‍💻 (@Jencaine82) reported 14 minutes ago from Liverpool, England

  @VodafoneUK hi vodafone can you help I upgraded to included entertainment package, had a message saying it’s ended when I was trying to set it up, and I’d get another message to set up but nothing? Website just says error all the time ? Don’t understand why? Help please

• 
  Julie Lloyd (@Lloyd3Julie) reported 17 minutes ago from Wallasey, England

  @VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.

• 
  Josh Parry (@joshparry) reported 23 minutes ago from Liverpool, England

  @Ryan_pulford @VodafoneUK I JUST WANT GOOD CUSTOMER SERVICE AND NOT LIES

• 
  Jojo (@Redgirl2019) reported 28 minutes ago from Wallasey, England

  Usually I would give @VodafoneUK 10/10 for their customer service until today. Some really rude & unhelpful person has made my blood boil fuming isn’t the word

• 
  Cully 🇵🇸 (@Cully186) reported 32 minutes ago from Birkenhead, England

  @VodafoneUK customer service are a joke, I've had broadband installed with a deal for existing mobile phone customers promising a free 4k firestick and echo dot, don't bother, it seems to be a scam, well over 4hrs on the phone to them in over a month and still nothing #Disgrace

• 
  Zara Prudhoe (@zara_c_) reported 32 minutes ago from Roby, England

  @VodafoneUK your customer service is shocking still waiting for a call back from customer relations following a data protection breech!! 😡😡

• 
  Michael'MUFC'Wilson (@Michael_JWilson) reported 36 minutes ago from Birkenhead, England

  Can't actually believe the prices of upgrades of mobile phones. Absolutely no bonus for being a loyal customer for over 10years never missing a payment of £40+pm @VodafoneUK Outrageous

• 
  Alex Gulrajani (@AlexGulrajani) reported 37 minutes ago from Liverpool, England

  Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!

• 
  John McKerrell (@mcknut) reported 38 minutes ago from Liverpool, England

  @SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months

• 
  Ngaryan (@welfarelawyer) reported 38 minutes ago from Liverpool, England

  @VodafoneUK Cut the call as I have work. It's madness that you can't go in-store to just cancel a contract. Or it's not made simpler for people wanting to leave. This whole experience has been stressful and I'm very reluctant to recommend Vodafone in the future.

• 
  L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported 40 minutes ago from Garston, England

  @VodafoneUK the sim swap has been done over the phone but she is not tech savvy and I deal with all her issues but am not allowed to sort things for her. I appreciate there's privacy laws etc but there should be a system in place for this kind of situation

• 
  Sophia Evans 📸 (@sophevansfilm) reported 44 minutes ago from Liverpool, England

  Thanks to @VodafoneUK call centre, that advised I had to go to store to cancel my phone, I just made the unnecessary trip, to be told, stores can’t cancel the contracts it’s all in the call centre 😊😊😊😊😊😊😊

• 
  Love Liverpool Life 🥰 (@Rinisparkle) reported 45 minutes ago from Liverpool, England

  @VodafoneUK So paying for a service which I can’t actually use 👏🏼👏🏼👏🏼

• 
  Paul Lloyd (@Lloydy_lfc_2018) reported 47 minutes ago from Birkenhead, England

  @PETERWELLING4 @VodafoneUK To be honest pete, i just wanted to kinda let them know, and maybe get myself a little extra few GB next month 😉 but loadsa people jumped on, so obviously good few issues bud. Ps welcome back 🤣🤣🤣

• 
  Sophia💋 (@sophia_evans__) reported 49 minutes ago from Liverpool, England

  @VodafoneUK can you advise why I’m supposed to have 4G and yet it never works, the signal is absolutely awful

• 
  James Roberts (@JamesRoberts330) reported 52 minutes ago from Halewood, England

  Hi @VodafoneUK is it correct that if my Home Broadband service is cancelled within the first 14 days that it gets disconnected 5 days after the cancellation request was raised, I called 191 to cancel yesterday (5 Nov) and they told me it disconnects on 10 November! Thanks. James

• 
  Jay Whewell (@JayWHEWELL) reported 52 minutes ago from Liverpool, England

  @DjLeeButler @VodafoneUK Lee you don't know the half of it Upgraded 12 days ago. Two iPhone 12s later which have been "misplaced" I'm still paying full wack for this new contract. I've been passed from pillar to post and given a specialist customer assistant. Just give me a phone ffs...

• 
  Lee Vickers🤜🤛🏿 (@vickers1983) reported 54 minutes ago from Liverpool, England

  @kimberleyxlfc @VodafoneUK I left 3 to go to Vodafone it was so bad as soon my 2 years was up went back to 3

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Danaher (@bigdanaher) reported 5 minutes ago

  @VodafoneUK wifi is down, no known issues in the area, cannot seem to reach anyone for help. What’s going on?

• 
  Dan White (@Whitelikedan) reported 7 minutes ago

  @MrsSamClarke @VodafoneUK He doesn't even use his real name, which says alot about him. I hope they both get in trouble, him and vodafone.

• 
  Or Sassur (@Orsassur2) reported 7 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Brian Moore (@BrianMooreAV) reported 10 minutes ago

  What exactly are you playing at @VodafoneUK? I was looking to moving to the network. Not happening now.

• 
  Heather Roberts (@HvrRoberts) reported 11 minutes ago

  @VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!

• 
  BoB (@BoBaDobDobs) reported 12 minutes ago

  @VodafoneUK When will you be allowing Three customers to use Vodafone signal then? You’ve already allowed Vodafone customers to use Three. It seems Three customers are not as important as Vodafone customers in your merger

• 
  ***** Power 🐈‍⬛ 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿i🇮🇱 (@Kimmi8489758911) reported 12 minutes ago

  @VodafoneUK @mrav06041342 Will never ever ever use Vodafone again!! Thank god I’ve changed contract to utility warehouse!!

• 
  adyh (@EuclidAlgorithm) reported 16 minutes ago

  @Terrenc20723630 @Iromg @VodafoneUK How come they're always showing up as the cheapest option for me? And with the best customer service?

• 
  taxilez (@taxilez) reported 16 minutes ago

  @VodafoneUK your apps been down two days how do expect me to pay the bill??

• 
  Fefella (@FefellaLou) reported 18 minutes ago

  @Connkks Maybe Louise Haigh and @VodafoneUK could team up and make sure they’re stupid alarms are sent to the people that need to be told