Vodafone outages and service status in Skelmersdale, England

Problems in the last 24 hours in Skelmersdale, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Skelmersdale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Skelmersdale, England

Latest outage, problems and issue reports in Skelmersdale and nearby locations:

• 
  P (@P_LFC98) reported 47 seconds ago from Liverpool, England

  What a time to inflate everyone’s monthly payments for their phones you horrible rats @VodafoneUK 🤢🤢🤢

• 
  sarah smith-howard (@sarahsmithhowar) reported 5 minutes ago from St Helens, England

  Back in @VodafoneUK store again... beyond appalling service, the sales advisor abrupt, rude and arrogant!

• 
  Jennie Davies (@justjennie84) reported 9 minutes ago from Liverpool, England

  @VodafoneUK are there issues with your network I can’t call or text

• 
  Matthew Reed (@matthew3reed) reported 9 minutes ago from Liverpool, England

  @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

• 
  Joanne Fairhurst (@nutty1976) reported 13 minutes ago from Wigan, England

  @VodafoneUK hi i need to try a new sim as my phone has stopped receiving incoming calls. Will my local shop be able to help ?

• 
  Julie Lloyd (@Lloyd3Julie) reported 28 minutes ago from Wallasey, England

  @VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.

• 
  anthony heaney (@mancoutd99) reported 29 minutes ago from St Helens, England

  @VodafoneUK But never mind because it doesn’t matter that you can give my number and account information to a total stranger. Not to mention my banking details and also leave me with no network for 2 weeks 😡

• 
  Paul (@paulmurray7) reported 32 minutes ago from Horwich, England

  Anyone @VodafoneUK ? Could someone at least acknowledge and let me know what time the broadband “team” starts? Numerous phone calls and tweets but nothing from @VodafoneUK so far. Broadband still not connected. Not a good start for a new customer is it?

• 
  Alex Spearritt 💙 She/Her (@ScouseAHPLeader) reported 32 minutes ago from Liverpool, England

  @VodafoneUK … endless issues in confirming my upgrade since I chose to stay with you as a provider when my contract expired last month! Simply not good enough ,and now can’t leave as contract rolled over!

• 
  Paul (@paulmurray7) reported 35 minutes ago from Horwich, England

  @VodafoneUK good morning, is there anyone I can speak to at this time regarding my broadband connection not working? It should have been live yesterday but isn’t working.

• 
  IDIC (@CharlieIDIC) reported 35 minutes ago from Kirkby, England

  Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home

• 
  Linda Scott 🖐 (@lindas1954) reported 39 minutes ago from Wallasey, England

  @VodafoneUK had broadband fitted yesterday, still not connected and now been on hold for over an hour on customer service. Not a great start.

• 
  Rebecca Harrisson (@Miss_Defying) reported 44 minutes ago from Ormskirk, England

  @VodafoneUK I'm not sure... as far as I can tell it's a @virginmedia issue. But you may be able to help. No one on Vodafone can call our virgin landline. It just beeps or says the number and code combination isn't recognised.

• 
  IDIC (@CharlieIDIC) reported 46 minutes ago from Kirkby, England

  @virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away

• 
  Rebecca Harrisson (@Miss_Defying) reported 49 minutes ago from Ormskirk, England

  @VodafoneUK Thanks Robyn. There is a forum on their website which suggests a few other customers have had the same issue and that it's a porting fault. But when a technician called me today he was really offhand and said that I'd just Googled and hadn't got proper info!

• 
  Shaun smith (@ShaunsmithSKS) reported 49 minutes ago from Roby, England

  According to @VodafoneUK @XiaomiSupport Mi 11 phones seem to have an issue with the Charger, the gentleman on the phone today from Vodafone said he's had many people complaining about the charger over heating, it seems am not the only one who's contacted Xiaomi and been ignored.

• 
  Keith R-W (@itskeithriley) reported 53 minutes ago from Chorley, England

  @OpenreachHelp Hi there. Can you help me understand what’s going on with connecting my service. @vodafoneuk are not responding to me at all and I should’ve been connected yesterday. I’m loosing work!

• 
  knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported 55 minutes ago from Euxton, England

  @VodafoneUK please stop showing your ridiculously oversimplified External Cephalic Version ad. ECV is NEVER easy or quick. Practitioners are stressed and parents are scared. The overly optimistic ad is not helping.

• 
  Lee Vickers🤜🤛🏿 (@vickers1983) reported 58 minutes ago from Liverpool, England

  @kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left

• 
  ⭐⭐⭐Rusty⭐⭐⭐1️⃣9️⃣* - Still Wearing a Mask and Soci (@Rusty5010) reported 59 minutes ago from Prescot, England

  @VodafoneUK @CostaCoffee I've tried to use this locally a few times over the years, but every @CostaCoffee I've tried it in hsve said "we font fo it in this branch" so I've given up trying to redeem this very me reward or Friday treat, due to the embarrassment of bring turned down.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arun Hebbar (@ArunHebbar7) reported 9 minutes ago

  @rksrajiv @VodafoneUK @AdityaBirlaGrp There is absolutely no issue at all. However, I am expecting some kind of clarification because nowhere in the world does a policy exist where a company is required to pay Rs.2/- to settle a Rs.1/- obligation. What I mean is that when Vodafone Idea paid the moratorium cost to DOT through equity conversion, it did not actually pay any of the Spectrum or AGR liabilities that were reflected under finance costs. Therefore, there is no reason why the company cannot discharge those obligations & why Speculation? I don't understand.

• 
  Crypto_Sim (@Sim__Bur) reported 10 minutes ago

  @VodafoneUK you lot of a bunch of lying ******* *****. Your 191 is ****. You’re liars. And fraudsters and once my cifas complaint is through I’ll make sure I **** you over like you’ve ****** me

• 
  Michael Dance (@ourdancefamily) reported 11 minutes ago

  .@SMARTYMobileUK is a waste of space. Their live chat asks you a load of trash and to cancel a sim is a pain in the arse. Why can’t a mobile company see the account you’ve logged into and actually provide decent support, every other network can, let’s hope @VodafoneUK fixes it!!

• 
  Yoganandu Pottam (@yoganandu) reported 11 minutes ago

  Hi @VodafoneUK, just checking if my broadband is on a holiday today? Internet has been down since 1 hr. Any updates on the outage and expected fix time please? #VodafoneUK

• 
  Chris Evans (@ballistic1980) reported 11 minutes ago

  @VodafoneUK Hi there. I submitted a Network Unlock Code (NUC) request on Wednesday 13th May. Today is 10 working days, which is your maximum official window for manufacturer database checks. I have verified my email address. Please sort this for me!

• 
  Richard Frame (@rafthemaster) reported 15 minutes ago

  @Bov__ @O2 @VodafoneUK Depends if it’s cheaper to move to another carrier that gives you the same *wonderful* service 🙃

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 16 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  brendan (@kegger1664) reported 16 minutes ago

  @Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

• 
  Tracey Davies (@miss_traceydav) reported 20 minutes ago

  That was the weirdest afternoon ever - Sky broadband went down around 2pm and has just come back. However, we all then also lost the mobile data signal too - how is that even possible when they are not connected?! @VodafoneUK I had no way of finding out what was happening

• 
  Bri Hammond (@big1481b) reported 21 minutes ago

  @VodafoneUK avoid this company shambles no customer support lies and no internet