Vodafone outages and service status in Skelmersdale, England

Problems in the last 24 hours in Skelmersdale, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Skelmersdale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Skelmersdale, England

Latest outage, problems and issue reports in Skelmersdale and nearby locations:

• 
  Julie Lloyd (@Lloyd3Julie) reported 1 minute ago from Wallasey, England

  @VodafoneUK 11th Jan I was told my request did not fit criteria! I can’t see what it doesn’t fit. It is 12 months since I upgraded my phone but I have paid for it on my contract. Applied to unlock my daughters phone on Saturday told there was a problem! Wondering if I’ll get declined again😔

• 
  Keith R-W (@itskeithriley) reported 4 minutes ago from Chorley, England

  I appreciate there is a global pandemic and it‘s unfortunate timing that my broadband was due to connect yesterday BUT @VodafoneUK ‘s solution to not having engineers that can fix the broadband (understandable) is to courier me a new phone that I can use as a mobile hotspot.

• 
  Anthony🖤Hart (@TonyH4rt) reported 6 minutes ago from Liverpool, England

  @VodafoneUK I’ve cancelled my DD as you have voided terms of our contract - I’ve been unable to contact anyone to resolve issue! #TerribleCustomerService

• 
  Darren Thomas (@DagsJT) reported 8 minutes ago from Warrington, England

  So now @VodafoneUK say they’ve lifted this cap and I should start to see my speeds go up over the next 24-48 hours. I can’t help but feel like nothing is going to change and my speed won’t go up at all. I’ve got zero confidence in @VodafoneUK when their own directors office ...

• 
  ❤️Tam Æ ❤️ (@tams36) reported 9 minutes ago from Chorley, England

  @VodafoneUK is there are problem in Pr7 area? People trying to ring but get no answer and I’m struggling to ring out? Need my phone for work! 🤬

• 
  Ant (@antwigan) reported 14 minutes ago from Ormskirk, England

  @VodafoneUK It’s working. Unfortunately no good upgrade deals. Does the NHS advantage still offer 15% reduction AS well as the 10% loyalty scheme. This would make it competitive against other providers then. (And only then). Thanks again from a loyal customer.

• 
  gary crowe (@garycrowe03) reported 16 minutes ago from Liverpool, England

  @VodafoneUK That is the level of service you give, you allow a 10 year old boy to be upset because your lack communication skills by given different information depending on who you speak to.

• 
  Craig (@Redveerenmus) reported 21 minutes ago from Eccleston, England

  @VodafoneUK Hello. It looks like there's a problem with our mobile network in WA10. Sorry for any disruption to your service - we know how frustrating this can be. Rest assured, we're working hard to get things back up and running as quickly as we can. This regular and annoying!

• 
  Helen Moore (@Grathan04) reported 21 minutes ago from St Helens, England

  @AdamofAlbion @VodafoneUK No Adam i didn't!.. I've tried the bot talk thing, which is next to useless, unless you have a question it can lead you to.. For such a big company its fair to say they are very much lacking in the customer service department... 🙄

• 
  David Connor (@TheDavidConnor) reported 21 minutes ago from Ormskirk, England

  Hi @VodafoneUK. Your network signal in Town Green (L39) is below awful.

• 
  Paul (@paulmurray7) reported 27 minutes ago from Horwich, England

  Anyone @VodafoneUK ? Could someone at least acknowledge and let me know what time the broadband “team” starts? Numerous phone calls and tweets but nothing from @VodafoneUK so far. Broadband still not connected. Not a good start for a new customer is it?

• 
  sarah smith-howard (@sarahsmithhowar) reported 27 minutes ago from St Helens, England

  @lyns84 @VodafoneUK I certainly wouldn’t be rude to any customer, especially 1 with 2 contracts for over 10 years both at premium rate... when it’s obviously @VodafoneUK again

• 
  Martin Ralfe - Blind & Techy (@MartinRalfe) reported 28 minutes ago from Newton-le-Willows, England

  @VodafoneUK is their an outage?! No signal calls or texts etc.

• 
  anthony heaney (@mancoutd99) reported 30 minutes ago from St Helens, England

  @VodafoneUK Yet again you never fail to disappoint absolutely shocking service. You can’t even have the decency to get back in touch and respond.

• 
  Rebecca Harrisson (@Miss_Defying) reported 32 minutes ago from Ormskirk, England

  @VodafoneUK Will be switching to you if people continue to speak to me like he did!! He said it might be your issue but I can't see how that would be the case and I can call anyone else without a problem.

• 
  alan baker (@budsgang1) reported 37 minutes ago from Liverpool, England

  @andrewwood05 @VodafoneUK We’re all seemingly good now thanks Andrew COVID went through the family these last 3 weeks which was scary our Sarah being the worst hit needing paramedic help but she’s on the mend now take care stay safe

• 
  Mikee (@Mikee_1894) reported 39 minutes ago from Abram, England

  @Reverend_Makers @VodafoneUK I feel that! I spent half of lockdown working from home with no Wi-Fi because I was stupid enough to sign a contract with them for that aswell!

• 
  ℙ𝕒𝕦𝕝 𝕎𝕚𝕝𝕝𝕚𝕒𝕞𝕤 (@willow_71uk) reported 47 minutes ago from Skelmersdale, England

  @VodafoneUK broadband has gone down? Not working here WN8

• 
  Michael'MUFC'Wilson (@Michael_JWilson) reported 51 minutes ago from Birkenhead, England

  Can't actually believe the prices of upgrades of mobile phones. Absolutely no bonus for being a loyal customer for over 10years never missing a payment of £40+pm @VodafoneUK Outrageous

• 
  Matthew Reed (@matthew3reed) reported 56 minutes ago from Liverpool, England

  @VodafoneUK 1 of 2 - Hi, I was wondering if someone could possibly help? I called 191 the other day, to change the date my Direct Debit comes out the bank. However the person I spoke to on the phone was unable to change it as apparently I had two billing profiles.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  brendan (@kegger1664) reported 1 minute ago

  @TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

• 
  Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported 2 minutes ago

  If you're with @VodafoneUK and decide to leave god help you, they're a nightmare.

• 
  Gary Young (@garyisatwit) reported 3 minutes ago

  @ThreeUK can you please explain why the signal for your network has got worse since you merged with @VodafoneUK ? It has got especially bad between Hungerford and Newbury.

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 5 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  James R (@Jamesreaney92) reported 5 minutes ago

  @jeevesy61 @VodafoneUK Wifi in the whole area is awful mate!

• 
  MichelleFlynn| Michilin Fhlionn (@migormley) reported 8 minutes ago

  @VodafoneUK I need support with a complaint

• 
  mark (@markLFC2010) reported 9 minutes ago

  @VodafoneUK hi as a 3 customer does that mean we can use the Vodafone rewards app like o2 and virgin?

• 
  Chris Evans (@ballistic1980) reported 10 minutes ago

  @VodafoneUK Hi there. I submitted a Network Unlock Code (NUC) request on Wednesday 13th May. Today is 10 working days, which is your maximum official window for manufacturer database checks. I have verified my email address. Please sort this for me!

• 
  Mr. Alam (@Zain__Cheema) reported 12 minutes ago

  🚨 @VodafoneUK SCAM ALERT 🚨 I cancelled my contract in March. You CONFIRMED disconnection by 9 April. My number went dead — yet you’ve been taking payments from my account ever since. Now you’re: ❌ Refusing to issue my PAC Code ❌ Demanding payment for a service I CANNOT USE

• 
  D Shaw (@drmottershaw) reported 12 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Sadly Vodafone are a waste of time but when you ring them there is never a problem with their signal