Vodafone Outage in Skelmersdale, Lancashire, England

@VodafoneUK Servers down again joke

@VodafoneUK is there are problem in Pr7 area? People trying to ring but get no answer and I’m struggling to ring out? Need my phone for work! 🤬

Gotta give it to @VodafoneUK, the only company I know who can tell you there is no problem in your area, when neither mine nor my partners phones have any signal, and my partners broadband are down, and all there advises are either busy, or telling me there’s no issue, nice one

@VodafoneUK hi i need to try a new sim as my phone has stopped receiving incoming calls. Will my local shop be able to help ?

Anyone @VodafoneUK ? Could someone at least acknowledge and let me know what time the broadband “team” starts? Numerous phone calls and tweets but nothing from @VodafoneUK so far. Broadband still not connected. Not a good start for a new customer is it?

Hi @VodafoneUK anyone about? Please can someone help with my new broadband connection. Should have been live by midnight last night, still not working. Not ideal when working from home. Booked yesterday off as it was expected, cannot book today off!

@VodafoneUK good morning, is there anyone I can speak to at this time regarding my broadband connection not working? It should have been live yesterday but isn’t working.

Not impressed with @VodafoneUK customer support. Been trying to speak to someone online since before 1pm yesterday and only once someone has asked for more info but not came back when I’ve given it. Meanwhile they’re replying to others who messaged them 10 mins earlier.

@drewhill79 @VodafoneUK @MattJConnor @StHKHIS Same here. BT got the 150 mb and it flies. Good support and I stream everything!! Don’t even have normal freeview.

@VodafoneUK terrible customer service tell you to DM them then don't respond #poor

@VodafoneUK are there issues with your network I can’t call or text

@VodafoneUK poor service from Vodafone yet again been trying to get proof of purchase for a couple of weeks and it's not happening, help

@VodafoneUK I am appalled at the service I have been given. I swapped my tariff on Thursday and the phone when off yesterday at 3pm. I have been left with no one being able to contact me. This phone is used for business. I need a resolve.

Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home

@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away

@SamsungUK Had the @VodafoneUK S20+ a day and returned it. Awful experience.

Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had

Fuming with @VodafoneUK paid to upgrade a few weeks early as my sons current phone is broke. Money taken from bank, email says phone will be with you 2-3 days on 30th march. No phone, contact support who blame covid 19 for delay 😡😠🤬 that's what you get for loyalty

@VodafoneUK It’s working. Unfortunately no good upgrade deals. Does the NHS advantage still offer 15% reduction AS well as the 10% loyalty scheme. This would make it competitive against other providers then. (And only then). Thanks again from a loyal customer.

What a time to inflate everyone’s monthly payments for their phones you horrible rats @VodafoneUK 🤢🤢🤢

@VodafoneUK looks like broadband is down in DE12 ... or just me .... what’s going on?

@VodafoneUK Thanks for answering (at least you did, unlike your phone line) but I'm beyond all patience and have written a formal complaint.

@dalglir @VodafoneUK Too many companies using Covid as cover. But HSBC has been dragging on a year. And most of them were exactly as bad before Covid was a twinkle in Mother Nature's eye. I'm now officially sick of it.

@Alba140420 I hope you get it sorted! Sadly, they ask you for a DM, you give the details to pass the security, they tell you “they’ll come back to you” and they NEVER do. I’ve tried phone, web chat and Twitter and not one agent has bothered in contacting back. Good luck! #VodafoneUK

@VodafoneUK Doubt you will, as I’ve tried 7 times and speaking to the 3rd person on web chat and still the same issues. 👍🏻😩

Great that @VodafoneUK want to charge me £24 for making about 8 texts from Turkey yet can’t help me with my phone back here after downloading iOS14 and losing the ability to make or receive calls and texts. Trying to run a business and be contactable to my family no solution

Great that @VodafoneUK want to charge me £24 for making about 8 texts from Turkey but can’t help me when my data and calls don’t work when I’m back in the Uk after downloading iOS14. Have a business to run and can’t make it receive calls. Brilliant

@richardbishton @VodafoneUK 14.0.1 is out. Try upgrading. iOS 14 shafted my battery on my 11pro and same with Ali’s 10max. What you’re describing sounds like carrier settings issue. Look in Settings\General\About to see if there is a carrier settings update.

@Nivaria @VodafoneUK Shocking isn't it. Due to agent errors and DPA breach my credit rating has dipped leaving my family without! Hope you get it sorted soon. For anyone reading...DO NOT GO WITH VODAFONE!!! #VODAFONEUK #VODAFONECOMPLAINT

@TSB the 3rd company to lose me as a customer this week along with @Plusnet & @VodafoneUK Each of them are useless and show no respect or care for their customers. **** phone service, **** broadband and now no local bank branch. ******* disgraceful.