Vodafone Outage Report in Eccleston, St. Helens, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Eccleston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Eccleston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Eccleston, St. Helens, England
The most recent Vodafone outage reports came from the following cities: Warrington and Liverpool.
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Community Discussion
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Vodafone Issues Reports Near Eccleston, England
Latest outage, problems and issue reports in Eccleston and nearby locations:
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Tom McDermott (@tmcd1989) reported from Roby, England
@VodafoneUK I cancelled my contract but my Spotify has continued. I can’t cancel via the link as my number is no longer on Vodafone. Can somebody cancel it please.
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Lord Alistair Kealey (@alistair_kealey) reported from Birkenhead, England
@VodafoneUK customer relations log a complaint 28 days later no joy for small business customer
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Martin Blakeley (@martinblakeley) reported from Wigan, England
Broadband update: @VodafoneUK still haven’t rectified the issue as promised! Was told Monday, then Wednesday, then guaranteed today and guess what, still nothing. Wife been on hold for 40mins, live chat too busy -#Vodafonedown #Customerserviceweek #poorservice
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Darren Thomas (@DagsJT) reported from Warrington, England
Probably fair to say @VodafoneUK are by far the slowest to respond to anything on Twitter of the broadband suppliers I’ve dealt with. Really poor customer service which kinda matches what I’ve heard about their service before joining.
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Jericho Rayel Timbol (@jerichorayel) reported from Liverpool, England
@VodafoneUK Fix your app first
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karla williams (@popkw) reported from Warrington, England
@VodafoneUK shocking service. I’ve spoken to six advisors and still not fixed the problem. I have been a Vodafone customer for many years with 4 phones well no longer, I am done.
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David-Leeroy Sellers (@LeroyDLS) reported from Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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The Mad Hatter (@R_to_the_D) reported from Hindley, England
@VodafoneUK whilst I like your network your 3G is very poor. Before rolling out #5G can you at least make sure you have 4G everywhere beforehand. A lot of my trail journey into Manchester still relies on 3G
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Zara Prudhoe (@zara_c_) reported from Roby, England
@VodafoneUK your customer service is shocking still waiting for a call back from customer relations following a data protection breech!! 😡😡
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Joanne (@jolloyd19) reported from Warrington, England
@lloydy2410 @VodafoneUK My Son is in Belgium + due to appalling mistakes in roaming charges have wrongly charged £1500 for data, but have cut off his phone so he can’t contact us. I am also a Vodaphone customer was about to renew contract. Appalling customer service @VodafoneUK - sort it out!!!! 😡😡😡
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Linda Scott 🖐 (@lindas1954) reported from Wallasey, England
@VodafoneUK had broadband fitted yesterday, still not connected and now been on hold for over an hour on customer service. Not a great start.
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Darren Thomas (@DagsJT) reported from Warrington, England
@VodafoneUK I’ve logged an official complaint now. I’ve wasted so much time on here, your chat and (when i get through) to your phone team only to not actually get anywhere and get the speed I’ve been promised. Hopefully an official complaint will get someone to actually bother.
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Lord Alistair Kealey (@alistair_kealey) reported from Birkenhead, England
@VodafoneUK FIVE WEEK NO FULL SERVICE NUMBER OF FAILURES BY VODAFONE ALL I GET £30 AS A SMALL BUSINESS CUSTOMER UNABLE TO RECEIVE CALLS
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Christine Murray (@the1christine) reported from Birkenhead, England
@VodafoneUK DPD have messed up my delivery &returned my phone to you without attempting to deliver. Your customer services says my order will be cancelled when phone is returned! Now I'm waiting 48hrs for a manager to call me back. Not happy. Can someone contact to discuss please
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Linda Scott 🖐 (@lindas1954) reported from Wallasey, England
@VodafoneUK I will share the news that Vodafone Uk has appalling customer service. Over 24hrs after broadband fitted, it still isn’t connected. Over 1hr 45mins on hold and no answer from customer services. Not a great start for a new customer!
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Lord Alistair Kealey (@alistair_kealey) reported from Birkenhead, England
@VodafoneUK customer service team take note 4 weeks not able receive calls business customer I've sent you my bill
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Lord Alistair Kealey (@alistair_kealey) reported from Birkenhead, England
@VodafoneUK 5 weeks and still not sorted out my problem now making public knowledge
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gary crowe (@garycrowe03) reported from Liverpool, England
@VodafoneUK That is the level of service you give, you allow a 10 year old boy to be upset because your lack communication skills by given different information depending on who you speak to.
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Darren Thomas (@DagsJT) reported from Warrington, England
@VodafoneUK Had a call from your broadband team earlier but I wasn’t at home so they gave me a ref number and a phone number to call you back. But your system doesn’t recognise my ref number and now I’m stuck in a queue just trying to speak to anyone. 10 mins so far. Poor.
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George Holland (@george94holland) reported from Formby, England
Avoid @VodafoneUK if you're looking for an Android phone, you'll never ever receive updates!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Steve (@plackatini) reported
@VodafoneUK So my broadband has been down for 22hrs and 11 mins but according to your webchat facility I have to wait 72 hrs for an update from you. Why is that?
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Paul Tucker (@blueether1) reported
@VodafoneUK 1/2: Spent 10 days chasing Cust Serv reps for reply. Told V-Sos is “Standalone item” with no SIM, normal warranty doesn’t apply. I must pay for any investigation/repairs. I have no account number, my name is Paul Tucker. Worst Consumer experience ever.
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Will 🏴🇬🇧🏳️🌈🇪🇺✈ (@Will_Davis85) reported
@VodafoneUK I’ve phoned, visited a store, raised a complaint, spoke to someone on here, yet a week later still no response to how you’re going to resolve unlocking my phone! Next stop @Ofcom #useless #avoid
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hardworx (@hardworx) reported
@VodafoneUK @barnardos Can you fix our broadband please? No Internet for nearly 24 hours 😒
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saeid khaledian (@saeidkhldn) reported
@VodafoneGroup @VodafoneUK restricted my calls for £10 which i dont know how croped up in my bill and now I cannot call up customer Service. If Vodafon dont activate my calls until morning I will never pay rest of my plan. Now choose between £10 or £800. 07411172478 Bye
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James (@mrr0am3r) reported
@VodafoneUK my broadband has been off for 20 hours and no one can tell me when it’s going to be back on, just that it is being fixed.. why can’t anyone manage to get an update on this? So disappointing after being a customer for so many years.
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Andrew harrison (@Andrewh37591906) reported
@VodafoneUK no broadband at least boost signal so I can hotspot my phone in Drayton Bassett, tamworth, Staffordshire. Really poor show
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Paul Tucker (@blueether1) reported
@VodafoneUK I’ve spent 10 days asking Cust Serv reps from Vodafone Ireland for response. I’m told V-SOS band has no SIM card so it’s a “standalone item” therefore I have to pay for all investigation/repairs. I have no account number. My name is Paul Tucker. Worst consumer experience ever.
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Aduu Juma masudi (@AduuJuma) reported
@EE @VodafoneUK @TheO2 I have no choice but to escalate this or leave EE with the amount of times I’ve been let down or over promised and you guys have not delivered. It’s taken the fun and excitement out of getting an upgrade
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H benno (@hbenno6) reported
@VodafoneUK upgrade and customer service are a joke!! Still not sorted my issue, been over a month now