Vodafone Outage Report in Eccleston, St. Helens, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Eccleston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Eccleston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Eccleston, St. Helens, England
The most recent Vodafone outage reports came from the following cities: Wigan, Liverpool, Wallasey and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Wallasey |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Eccleston, England
Latest outage, problems and issue reports in Eccleston and nearby locations:
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Tom McDermott
(@tmcd1989) reported
from
Roby, England
@VodafoneUK I cancelled my contract but my Spotify has continued. I can’t cancel via the link as my number is no longer on Vodafone. Can somebody cancel it please.
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Joanne
(@jolloyd19) reported
from
Warrington, England
@lloydy2410 @VodafoneUK My Son is in Belgium + due to appalling mistakes in roaming charges have wrongly charged £1500 for data, but have cut off his phone so he can’t contact us. I am also a Vodaphone customer was about to renew contract. Appalling customer service @VodafoneUK - sort it out!!!! 😡😡😡
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Christine Murray
(@the1christine) reported
from
Birkenhead, England
@VodafoneUK DPD have messed up my delivery &returned my phone to you without attempting to deliver. Your customer services says my order will be cancelled when phone is returned! Now I'm waiting 48hrs for a manager to call me back. Not happy. Can someone contact to discuss please
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The Mad Hatter
(@R_to_the_D) reported
from
Hindley, England
@VodafoneUK whilst I like your network your 3G is very poor. Before rolling out #5G can you at least make sure you have 4G everywhere beforehand. A lot of my trail journey into Manchester still relies on 3G
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK customer relations log a complaint 28 days later no joy for small business customer
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RichPierce0079 @virginmedia @SkyUK @VodafoneUK All different issues really. Virgin is its own thing. Sky could have been a line issue, Vodafone went live earlier today but despite saying it has an internet connection it doesn’t. Almost like they’ve not activated it on their end despite the app saying the line is active.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
The @VodafoneUK Broadband App has a support and diags section. Except it requires an internet connection to access it. Which doesn’t help when you require support for why your router can’t get online. Not sure @VodafoneUK thought that one through.
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK very bad business customer service will lie to me just to try to make me keep my vast number of lines I have with you have had to buy a virgin mobile phone just to get my calls as been unable to get calls for number weeks despite number of calls and visits to them
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Zara Prudhoe
(@zara_c_) reported
from
Roby, England
@VodafoneUK your customer service is shocking still waiting for a call back from customer relations following a data protection breech!! 😡😡
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK customer service team take note 4 weeks not able receive calls business customer I've sent you my bill
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK I’ve logged an official complaint now. I’ve wasted so much time on here, your chat and (when i get through) to your phone team only to not actually get anywhere and get the speed I’ve been promised. Hopefully an official complaint will get someone to actually bother.
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Lord Alistair Kealey
(@alistair_kealey) reported
from
Birkenhead, England
@VodafoneUK 5 weeks and still not sorted out my problem now making public knowledge
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Jericho Rayel Timbol
(@jerichorayel) reported
from
Liverpool, England
@VodafoneUK Fix your app first
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Probably fair to say @VodafoneUK are by far the slowest to respond to anything on Twitter of the broadband suppliers I’ve dealt with. Really poor customer service which kinda matches what I’ve heard about their service before joining.
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Martin Blakeley
(@martinblakeley) reported
from
Wigan, England
Broadband update: @VodafoneUK still haven’t rectified the issue as promised! Was told Monday, then Wednesday, then guaranteed today and guess what, still nothing. Wife been on hold for 40mins, live chat too busy -#Vodafonedown #Customerserviceweek #poorservice
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gary crowe
(@garycrowe03) reported
from
Liverpool, England
@VodafoneUK That is the level of service you give, you allow a 10 year old boy to be upset because your lack communication skills by given different information depending on who you speak to.
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karla williams
(@popkw) reported
from
Warrington, England
@VodafoneUK shocking service. I’ve spoken to six advisors and still not fixed the problem. I have been a Vodafone customer for many years with 4 phones well no longer, I am done.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@VodafoneUK Had a call from your broadband team earlier but I wasn’t at home so they gave me a ref number and a phone number to call you back. But your system doesn’t recognise my ref number and now I’m stuck in a queue just trying to speak to anyone. 10 mins so far. Poor.
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Mikee
(@Mikee_ManCity) reported
from
Abram, England
@VodafoneUK the problem is resolved for now and I'll be leaving Vodafone as soon as my contract is up. thanks for replying a day and a half later, kinda proved my point!
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jane orford📚
(@bospherous) reported
from
Liverpool, England
@VodafoneUK @GreggsOfficial #VeryMeTuesday would treat @HannahCorneliu1
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Vitale
(@danvitale) reported
@ThreeUK @O2 @VodafoneUK Thats too late for me. I've just cancelled your home broadband service because it got continually worse, and you had no intention on upgrading. Now you post this. Its like you don't even tell your support what is going on. You are way out of your depth.
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Lindsay
(@LindsayCOOPS) reported
@VodafoneUK disgusted that you have left my vulnerable 87 year old mum who lives alone with a blocked phone. Despite paying charges for additional calls yesterday she still is unable to use it. Call centre totally unhelpful! Customer for 20 years-not for much longer
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Kate Evans
(@Daisykate3) reported
@VodafoneUK can you help please? Just before lockdown, my mum set up a new contract with yourself at the local shop. The phone arrived at the end of Dec but she didn’t like it, it’s too big, but due to #LD3 has been unable to change it. Can you help?
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me
(@Vee_Arr) reported
Hi @VodafoneUK can you resolve a problem you’ve caused? My mum cancelled my dad’s mobile contract last June due to his dementia. You failed to action the cancellation, and continued to charge them til October when she realised and cancelled the direct debit (1)
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peter boba
(@boba_peter) reported
@VodafoneUK @boba_luke Eventually told needed to use a brand new sim. Did that. Still won't unlock. Tried to escalate my complaint. Given the number 03333040441. Simply went back to customer service. Still not resolved!
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Dilesh Hadani
(@DileshHadani) reported
@VodafoneUK again your customer service is appalling. You cannot arrange a simple number transfer to your own service partner Lebara!
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Matt
(@Coventrian7) reported
@VodafoneUK Hi - does it cost to report a fraud text (HMRC) to 60599? Seems madness if true as people won’t report it if not included in inclusive texts.. (I’m having issues forwarding)
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Mark Godden
(@MarkGodden) reported
@VodafoneUK Hi, no need for you guys to do anything ; your phone support team have been great! They're trying something on their end but have advised it's Virgin who really need to act here to ensure issue is resolved. Appreciate you contacting me.
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Lucy Holmes
(@scoobyduloobylu) reported
@VodafoneUK get a grip with your tech support! Useless!
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Michal Bohanes
(@mbohanes) reported
.@VodafoneUK is charging me £3 / week via some obscure service called "Chillax Games". I have never subscribed to this. Vodafone customer support tells me they cannot remove this charge. I have to email support@chillax to do this. Yea, like THAT'S going to work.