Vodafone Outage Report in Newton-le-Willows, St. Helens, England
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E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent Vodafone outage reports came from the following cities: Wigan and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Wi-fi | |
| Warrington |
Internet | |
| Warrington |
Internet | |
| Wigan |
Phone | |
| Salford |
Internet | |
| Liverpool |
Internet |
Community Discussion
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Vodafone Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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Mikee
(@Mikee_1894) reported
from
Abram, England
@Reverend_Makers @VodafoneUK I feel that! I spent half of lockdown working from home with no Wi-Fi because I was stupid enough to sign a contract with them for that aswell!
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Summerwine_Tri
(@Summerwine_Tri) reported
from
Knutsford, England
@VodafoneUK this week I have experienced the worst customer service ever in my life. I’ve taken 4 days of work to wait for an engineer. 2 failed visits, no communicant. On hold for about 12 hours in total. Nobody knows what systems you have. #shocking #disgrace
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Anthony🖤Hart
(@TonyH4rt) reported
from
Liverpool, England
@VodafoneUK The only issue down the line is that you won’t be getting anymore of my £££
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⚡️Krishna Subramanyam
(@KrishnaaSubram) reported
from
Sale, England
@VodafoneUK Vodafone is down for weeks now! When is this going to be resolved?? 😡😡😡. #Vodafonedown #Vodafone
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Joanne Fairhurst
(@nutty1976) reported
from
Wigan, England
@VodafoneUK just had the text to say my mast is off 5 days. I've zero mobile signal and considerating the amount of money I pay this isn't acceptable
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Dom Yates
(@DomYates1976) reported
from
Eccleston, England
@VodafoneUK can you confirm the benefit of #vodafonesecurenet please. Never really understood why you charge premium service for something which should be standard practice
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@VodafoneUK Thanks Robyn. There is a forum on their website which suggests a few other customers have had the same issue and that it's a porting fault. But when a technician called me today he was really offhand and said that I'd just Googled and hadn't got proper info!
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Helen Moore
(@Grathan04) reported
from
St Helens, England
@AdamofAlbion @VodafoneUK No Adam i didn't!.. I've tried the bot talk thing, which is next to useless, unless you have a question it can lead you to.. For such a big company its fair to say they are very much lacking in the customer service department... 🙄
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Jen Caine 👩🏼💻
(@Jencaine82) reported
from
Liverpool, England
@VodafoneUK hi vodafone can you help I upgraded to included entertainment package, had a message saying it’s ended when I was trying to set it up, and I’d get another message to set up but nothing? Website just says error all the time ? Don’t understand why? Help please
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Anyone else on #Vodafone #VodafoneUK finding their internet very slow lately? 📱
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Craig
(@Redveerenmus) reported
from
Eccleston, England
@VodafoneUK Hello. It looks like there's a problem with our mobile network in WA10. Sorry for any disruption to your service - we know how frustrating this can be. Rest assured, we're working hard to get things back up and running as quickly as we can. This regular and annoying!
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Joanne Fairhurst
(@nutty1976) reported
from
Wigan, England
@VodafoneUK hi any idea when the WN5 mast is coming back on ? No phone signal all day. I have seen it being worked on this morning
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Anthony🖤Hart
(@TonyH4rt) reported
from
Liverpool, England
@VodafoneUK I’ve cancelled my DD as you have voided terms of our contract - I’ve been unable to contact anyone to resolve issue! #TerribleCustomerService
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Ste
(@Steveyp11) reported
from
Glazebury, England
@VodafoneUK struggling with network on both my phones ,is there something wrong with the network in my area?
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🅒🅞🅡🅨 & 🅐🅐🅡🅞🅝
(@CoryTysonXXX) reported
from
Bury, England
@VodafoneUK I think you’re missing the point here. I know these responses are automated I’m more frustrated at the fact that it’s been over a week & I was told it’s be with me within 7 working days. As a long high spending customer you’d think I’d be told correct information when I upgraded
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Tony Smart
(@Sm4rty09) reported
from
Liverpool, England
@VodafoneUK Terrible customer service. Trying to cancel an account and you make it absolutely impossible. Waited in the queue, got to number 1 then booted out!! Just let people leave without putting in blockers
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Ehsan Ashraf 🇵🇸
(@ehsanashraf) reported
from
Urmston, England
@EE finally on day 5 is my phone unlocked! What an absolutely terrible experience... I used to have 4 lines with you and now I'll never come back... the reason why all 4 of my lines are now with @VodafoneUK is because the customer experience is so much better!
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@VodafoneUK Will be switching to you if people continue to speak to me like he did!! He said it might be your issue but I can't see how that would be the case and I can call anyone else without a problem.
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Rebecca Harrisson
(@Miss_Defying) reported
from
Ormskirk, England
@VodafoneUK I'm not sure... as far as I can tell it's a @virginmedia issue. But you may be able to help. No one on Vodafone can call our virgin landline. It just beeps or says the number and code combination isn't recognised.
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alan baker
(@budsgang1) reported
from
Liverpool, England
@andrewwood05 @VodafoneUK We’re all seemingly good now thanks Andrew COVID went through the family these last 3 weeks which was scary our Sarah being the worst hit needing paramedic help but she’s on the mend now take care stay safe
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Gilbert
(@GilbertJRF) reported
@VodafoneUK how are you supposed to get assistance when broadband is poor and keeps dropping and mobile signal unstable to use WiFi. TOBI keeps timing due to above 🤔🤔
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Colin Gould
(@ColinGould2) reported
@VodafoneUK all through this pandemic you see companies stepping up to support their customers. Unfortunately not Vodafone though. Absolute shambles! @VodafoneGroup
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Mark Walters
(@MarkWal13569046) reported
@VodafoneUK do you know that there is 4 mobile minium from your network that are being used by scammers to steel money from UK residents the numbers are below 07776380946 07776380522 07776470961 07776380623
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Gareth O’Hare
(@GarethOHare3) reported
@Emancipation29 @VodafoneUK It all comes down to who services your postcode, how far away you are from the exchange etc. I’m moving from John Lewis to vodaphone ask me in a month or two if it’s a good idea or not.
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Lulu Jewelz
(@Sahar_Elayali) reported
@VodafoneUK I would happily send you a DM however I would like to correct you... you are not helping me connect AGAIN you are basically allowing me to access a service I have paid for since 9th feb which I still cannot connect too.
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Jack Richards
(@JR_Marketeer) reported
Hey @VOXI_UK @VodafoneUK - can you help me out? I’ve purchased some more international minutes, but you aren’t recognising them when I try to dial out. Can I get some prompt support?
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Sara
(@_Sxraa) reported
@VodafoneUK i am unable to get through on the phone as it is an automated service and it ends the call. I have been waiting for an agent on your customer service chat for over an hour. You are ignoring my dms. Can someone get back to me please 😡
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StarscreamUK
(@StarscreamUK) reported
So my Samsung S21 Ultra is "missing"...... not delivered..... spent the last 45 minutes in the "help" with @VodafoneUK. transferred twice to the correct department, only to be told wrong department..... I've seen the "Please do not close this session" message so many times :'(
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Emma Lawrence
(@MrsL3) reported
@VodafoneUK this is now the 3rd day with no signal on RG2 9. Your status checker says some disruption due to works but nothing for 3 days is unacceptable in a world where we are all wfh. My work is affected & we are the lifeline for my elderly in-laws who can’t call. #arborfield
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Clara Mac 💙
(@claramac3009) reported
@VodafoneUK so 3 phone calls to Customer Services, 1 webchat + a failed courier pick up later and I’m still no further on resolving an issue that is down to your processes/systems 😩