Vodafone outages and service status in Hindley, England

Problems in the last 24 hours in Hindley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hindley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hindley, England

The most recent Vodafone outage reports came from the following cities: Chorley, and Widnes.

City	Problem Type	Report Time
Chorley	Internet	8 days ago
Widnes	Wi-fi	1 month ago
St Helens	Phone	5 months ago

Community Discussion

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Vodafone Issues Reports Near Hindley, England

Latest outage, problems and issue reports in Hindley and nearby locations:

• 
  Paul (@paulmurray7) reported 7 minutes ago from Horwich, England

  @VodafoneUK good morning, is there anyone I can speak to at this time regarding my broadband connection not working? It should have been live yesterday but isn’t working.

• 
  Darren Thomas (@DagsJT) reported 8 minutes ago from Warrington, England

  So @SkyUK finally just replied to me on Messenger. Then said that as I’ve been with them for over 10 days I’ll need an engineer. Except I only had the service installed on Friday, not 10 days ago. Such poor service. So @SkyUK cancelled and over to @VodafoneUK instead now.

• 
  CJ (@Mash369) reported 12 minutes ago from Leyland, England

  @VodafoneUK Slow broadband for a week on and off down to dialup speed last night, 2 hrs on phone and internet only to not be connected, go round in circles or be disconnected. Seems a common problem you are covering up judging by amount of those affected. Hope your compensation scheme works.

• 
  sarah smith-howard (@sarahsmithhowar) reported 20 minutes ago from St Helens, England

  @lyns84 @VodafoneUK I certainly wouldn’t be rude to any customer, especially 1 with 2 contracts for over 10 years both at premium rate... when it’s obviously @VodafoneUK again

• 
  simon long (@simonlongtester) reported 21 minutes ago from Warrington, England

  @VodafoneUK - interesting time to do “server updates “- as a potential new customer just walked into your Warrington store but because of said “updates “ they cannot quote me . Strange day time to update your systems #knowyourcustomerprofile

• 
  knitswithbeer🧶🐝🏳️‍🌈Stay Home (@Knitswithbeer) reported 22 minutes ago from Euxton, England

  @VodafoneUK please stop showing your ridiculously oversimplified External Cephalic Version ad. ECV is NEVER easy or quick. Practitioners are stressed and parents are scared. The overly optimistic ad is not helping.

• 
  Keith R-W (@itskeithriley) reported 22 minutes ago from Chorley, England

  @VodafoneUK hey kids. Can you help me with the app. It’s not recognising my log in at all.

• 
  Graham Lillis (@GrahamLillis) reported 25 minutes ago from Clayton-le-Woods, England

  @VodafoneUK is your My Vodafone app down? It won't open for me.

• 
  Keith R-W (@itskeithriley) reported 26 minutes ago from Chorley, England

  @OpenreachHelp Hi there. Can you help me understand what’s going on with connecting my service. @vodafoneuk are not responding to me at all and I should’ve been connected yesterday. I’m loosing work!

• 
  Joanne Fairhurst (@nutty1976) reported 28 minutes ago from Wigan, England

  @VodafoneUK hi any idea when the WN5 mast is coming back on ? No phone signal all day. I have seen it being worked on this morning

• 
  Ste (@Steveyp11) reported 28 minutes ago from Glazebury, England

  @VodafoneUK struggling with network on both my phones ,is there something wrong with the network in my area?

• 
  karla williams (@popkw) reported 29 minutes ago from Warrington, England

  @VodafoneUK shocking service. I’ve spoken to six advisors and still not fixed the problem. I have been a Vodafone customer for many years with 4 phones well no longer, I am done.

• 
  ❤️Tam Æ ❤️ (@tams36) reported 30 minutes ago from Chorley, England

  @VodafoneUK is there are problem in Pr7 area? People trying to ring but get no answer and I’m struggling to ring out? Need my phone for work! 🤬

• 
  🐝Louise🐝 (@louaze) reported 33 minutes ago from Sale, England

  @VodafoneUK are you have website issues? Trying to register for My Vodafone and keep getting an error message when I put my number in.

• 
  Steven Woodside (@woody0702) reported 39 minutes ago from Bolton, England

  @VodafoneUK really disappointed to be leaving after 16 years. Customer service not interested in keeping my custom. Wanting to increase my bill by 12% to stay. Shocking at this time. Sad to be leaving but hey I’m sure my custom will be welcome elsewhere 👋 👋👋

• 
  Helen Christie (@HelenJC76) reported 41 minutes ago from Haslingden, England

  @VodafoneUK new plan from 5/9 with Entertainment, existing ent plan was switched off pretty much straight away, but couldn’t access the new 1, spent an hour on online chat on 5/9 and was given a credit and told to wait 72 hour, I have but still can’t access it, can you help?

• 
  Keith R-W (@itskeithriley) reported 43 minutes ago from Chorley, England

  @VodafoneUK @Societyinflames Mine isn’t even connected. Any chance of some uk based support

• 
  Damien & Emma (@damienandem) reported 52 minutes ago from Bolton, England

  @VodafoneUK Hi are you having problems with your website at all. I can’t get passed payment options, its just spinning and doesn’t move onto spend manager ?

• 
  Ehsan Ashraf 🇵🇸 (@ehsanashraf) reported 52 minutes ago from Urmston, England

  @EE finally on day 5 is my phone unlocked! What an absolutely terrible experience... I used to have 4 lines with you and now I'll never come back... the reason why all 4 of my lines are now with @VodafoneUK is because the customer experience is so much better!

• 
  sarah smith-howard (@sarahsmithhowar) reported 55 minutes ago from St Helens, England

  Back in @VodafoneUK store again... beyond appalling service, the sales advisor abrupt, rude and arrogant!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FINGERSJOHN✌ (@jnafr) reported 5 minutes ago

  Back in B43 7EQ Great Barr Birmingham @ThreeUKSupport @VodafoneUK Sort the service out 4G 5G both Dire. ALL other networks are fine. No one can access apps.

• 
  skarabrae (@skarabrae580129) reported 8 minutes ago

  @carlfhoward @TheRAC_UK Its annoying. Shout out to @VodafoneUK who didn't do this. When my intro deal was coming to an end they emailed me, not the other round, to offer the same deal again. Customer retained, cost to them probably pennies.

• 
  Or Sassur (@Orsassur2) reported 8 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Dawn🐕🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🥀🪴🏵️🌹🏖️💥 (@Abi_3Ray) reported 9 minutes ago

  @Iromg @VodafoneUK You what?? That's another one to cancel then.

• 
  Elizabeth (@Elizabe50513818) reported 10 minutes ago

  @VodafoneUK can't delete my account on vodafone app as it keeps a stalling once signed in woth text code. Please can you help me to delete? Thanks

• 
  freespeech (@openchatter) reported 10 minutes ago

  .@VodafoneUK claim they are spending £11bn on their network. I travelled over 50 miles from my home today and at all times the best data signal I got was “E”. If I could leave them tomorrow, I would. @Ofcom

• 
  Liam (@LiabilityLiam) reported 15 minutes ago

  @SimonDanczuk @VodafoneUK As of 1 hour ago I became a new customer of theirs :)

• 
  vince tanner (@TannerVinc26621) reported 25 minutes ago

  @Iromg @VodafoneUK If you have gone to 3, check it out, it's owned by vodagrone. Many others use their cell network too.

• 
  victoria Jones (@geordiemammy79) reported 31 minutes ago

  Is there an email address is can send a complaint to please, @VodafoneUK

• 
  Brian Moore (@BrianMooreAV) reported 32 minutes ago

  What exactly are you playing at @VodafoneUK? I was looking to moving to the network. Not happening now.