Vodafone Outage Report in Westhoughton, Borough of Bolton, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Westhoughton, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Westhoughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Vodafone
Vodafone is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (26%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Westhoughton, Borough of Bolton, England
The most recent Vodafone outage reports came from the following cities: Manchester, Wigan, Altrincham, St Helens, Skelmersdale, Warrington, Bolton, Leyland, Rossendale District, Bury, Newton-le-Willows, Salford and Atherton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Westhoughton, England
Latest outage, problems and issue reports in Westhoughton and nearby locations:
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Martin Blakeley
(@martinblakeley) reported
from
Wigan, England
Broadband update: @VodafoneUK still haven’t rectified the issue as promised! Was told Monday, then Wednesday, then guaranteed today and guess what, still nothing. Wife been on hold for 40mins, live chat too busy -#Vodafonedown #Customerserviceweek #poorservice
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Mikee
(@Mikee_ManCity) reported
from
Abram, England
@VodafoneUK the problem is resolved for now and I'll be leaving Vodafone as soon as my contract is up. thanks for replying a day and a half later, kinda proved my point!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Probably fair to say @VodafoneUK are by far the slowest to respond to anything on Twitter of the broadband suppliers I’ve dealt with. Really poor customer service which kinda matches what I’ve heard about their service before joining.
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Heath Maxon
(@HeathMaxon) reported
from
Bury, England
@VodafoneUK tomorrow marks 2 weeks as a broadband customer, 1 day service, 3hrs on hold, 4hrs web chat, 4 broken promises (+1 pending). To top it off £26.42 bill paid!
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Martin Blakeley
(@martinblakeley) reported
from
Manchester, England
To all following the @VodafoneUK #Vodafonedown saga, no broadband since Friday, no engineer looked at it until Monday, Thursday b4 we get an update (not a fix) cancellation process started, but only when I can phone, phone ruined in the process. Thanks @VodafoneUK
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Nafees
(@NafeesZain) reported
from
Manchester, England
@VodafoneUK can you reply to the issue been waiting 4 days
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Rhonda Morgan-Farrell
(@Rhondafarrell10) reported
from
Salford, England
I am so disappointed in the customer service I have just received from @VodafoneUK therefore I have ended my contact after 16 loyal years I expected a better service and deal. I wouldn’t recommend Vodafone UK.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RichPierce0079 @virginmedia @SkyUK @VodafoneUK All different issues really. Virgin is its own thing. Sky could have been a line issue, Vodafone went live earlier today but despite saying it has an internet connection it doesn’t. Almost like they’ve not activated it on their end despite the app saying the line is active.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So @SkyUK finally just replied to me on Messenger. Then said that as I’ve been with them for over 10 days I’ll need an engineer. Except I only had the service installed on Friday, not 10 days ago. Such poor service. So @SkyUK cancelled and over to @VodafoneUK instead now.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Interesting that @VodafoneUK say OpenReach confirms a higher minimum speed than @SkyUK are advising I will get as a minimum. On top of that, @VodafoneUK’s own guarantee is higher again too. Maybe I should’ve gone with @VodafoneUK instead. Might cancel @SkyUK not even a week in.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
The @VodafoneUK Broadband App has a support and diags section. Except it requires an internet connection to access it. Which doesn’t help when you require support for why your router can’t get online. Not sure @VodafoneUK thought that one through.
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🅒🅞🅡🅨 🅣🅨🅢🅞🅝
(@CoryTysonXXX) reported
from
Bury, England
@VodafoneUK absolutely appalled 😧 by the lack of service & the way I’ve just been spoken to by “ Kyle “ in your collections department. I have a few questions regarding my account & all I was told was your account is in collections I can’t do anything. Shocking and disgraceful
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GeeGarnett
(@LydiaGarnett1) reported
from
Urmston, England
After giving @VodafoneUK one last chance after they breached GDPR we went into the shop to open another deal and the women in @intuTrafford was ridiculously rude!!!!! So glad we are getting rid of Vodafone after 8 years!!!!
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Alan Russell
(@ajrussell69) reported
from
Manchester, England
@CornelHMunn @VodafoneUK Glad it’s not just me this happened to! Worst customer service ever! Left them after 25yrs, about to make a complaint with ofcom!
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Riffunks
(@riffunks) reported
from
Manchester, England
So I contacted @VodafoneUK for an upgrade after 7 years of loyalty and they said your salary must have increased after 2 years, so you must be prepared to pay more on your phone contract. Just wow!! #rude #poorcustomerservice
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Barry Rose
(@baz1536) reported
from
Haslingden, England
@VodafoneUK @huwflet And again Vodafone Support getting wrong. Why can’t they be clear when this will come to iPhone and Pixel PHONES.
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The Mad Hatter
(@R_to_the_D) reported
from
Hindley, England
@VodafoneUK whilst I like your network your 3G is very poor. Before rolling out #5G can you at least make sure you have 4G everywhere beforehand. A lot of my trail journey into Manchester still relies on 3G
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CJ
(@Mash369) reported
from
Leyland, England
@VodafoneUK something tells me there is a problem when you can't get through to customer service for 2 hrs, then get blamed for the problem #roomtoimprove #PracticeWhatYouPreach
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❤️Tam Æ ❤️
(@tams36) reported
from
Chorley, England
@VodafoneUK my phone has just updated itself and now during phone calls I cannot hear them, they hear me though, had this issue before but can’t remember what solved it! Thanks
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Joanne
(@jolloyd19) reported
from
Warrington, England
@lloydy2410 @VodafoneUK My Son is in Belgium + due to appalling mistakes in roaming charges have wrongly charged £1500 for data, but have cut off his phone so he can’t contact us. I am also a Vodaphone customer was about to renew contract. Appalling customer service @VodafoneUK - sort it out!!!! 😡😡😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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NeilCarruthers
(@NeilCarruthers) reported
@VodafoneUK So my wife and I left EE to join Vodafone 3 weeks ago. My wife’s phone still doesn’t work. Constant BS from your support and no sign of it being fixed. Unacceptable
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deb clarke
(@clarkedeborah) reported
Hello @VodafoneUK your uselessness continues. Call from customer services got nowhere. Now cannot cancel account without ringing. Please take this as notice I am terminating account. Not prepared to spend another hour on your nonsense
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whitey
(@flipside) reported
@VodafoneUK I've been through your support teams and forums but to date no one can tell me why that despite open reach FTTP being available in my area for 8 months Voda (my incumbent) is the only supplier that doesn't have it as an option for me. Any ideas ?
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shay
(@worm920) reported
@VodafoneUK ive spoken to two people the first one was helpful the second one shouldn’t have a job… me and all my friends are getting 3G or 4G with 1bar of service even though in this area according to your service checker its “great service”
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Hussein M. Dajani
(@hussdajani) reported
@VodafoneUK Are you seriously a genuine mobile operator? Is your infrastructure from the stone age? I have seen bad mobile internet connection. Your doesn't even match! What a shame! 🤬 #FAIL
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ed francis
(@pompeyhedge) reported
@FostonAndy @VodafoneUK Half their customers seem to have this issue, yet they aren't aware of any problems! Sums up their incompetency.
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Spencer Williams Bsc
(@BscSpencer) reported
is there any chance somebody from @VodafoneUK could let me know if their website will be back up soon? Each time I try to log in it tells me that You have a problem at your end. Just messaged you on here but no reply???
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chris roke 🇬🇧
(@croke69) reported
@VodafoneUK It still be with Vodafone network but direct from you is £15 a month more expensive how can that be possible
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Naeem
(@Naeemism) reported
@VodafoneUK after many many years of being with Vodafone, this will be my last time. Twice over the years I've had a service issue specifically with my account as a result of Vodafone technical /personnel defects. First time I left in disgust after weeks of trying to resolve it.
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Dwy
(@SwollenWallet) reported
@VodafoneUK unable to offer me a tailored iPhone 13 pro max plan with less than 25 gig data on live chat - despite there being <25 gig Vodafone deals available on USwitch. Customer service is getting worse. Paul on Live Chat - useless.