Vodafone outages and service status in Plymouth, England

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Plymouth, England

Latest outage, problems and issue reports in Plymouth and nearby locations:

• 
  IJN (@IJN3) reported 6 minutes ago from Plympton, England

  @benjaminshearn @VodafoneUK Mate I was in a hotel in Newbury a few years ago and I listened to their staff enjoying their colleagues stories about customer complaints. I cancelled my account the same week.

• 
  Rob moore🥩🥩🍺🍺 (@gonzrob71) reported 14 minutes ago from Lee Mill Bridge, England

  @foden_man No picks coming through think there’s a problem with @VodafoneUK

• 
  Sarah Jayne Davies (@Sjd_22) reported 15 minutes ago from Torpoint, England

  Why would @EE suddenly be demanding bill payment (via SMS and email) from a @VodafoneUK customer??? Very odd indeed! Has there been a data breach at @VodafoneUK?

• 
  shep59r Esq 😷 (@shep59r1) reported 16 minutes ago from Plymouth, England

  @DavidDavisMP @VodafoneUK I've had good service from them... maybe it's user error on your part???

• 
  Mammoth Cards (@MammothCards) reported 17 minutes ago from Plymouth, England

  @VodafoneUK I think your missing the point. Some customers like to ho into a store and buy things. You never know what else you might buy!!

• 
  Alan Stokes (@HorizonPlymouth) reported 18 minutes ago from Plymouth, England

  @VodafoneUK after 20 years of being a loyal customer, I am mis-sold and mislead into taking out a phone package. Customer service 0% no offers to reimburse or recognise my complaint. Only left to complain to @CTSI_UK and hope others aren’t mislead in the same way

• 
  Jedi Knight (@jediknight1971) reported 28 minutes ago from Plymstock, England

  @VodafoneUK called customer service to sort a problem out, 5th phone call and still not sorted #nothappy

• 
  PlayerReadyVR (@PlayerReadyVR) reported 35 minutes ago from Plymouth, England

  Unfortunately due to a problem with @VodafoneUK which means we have no 4G/5G internet / all Plymouth bookings and multiplayer opening day tomorrow will be postponed. Tomorrow we will be running single player games and single player racing until resolved. Truro store unaffected.

• 
  Paul Huxham 🇬🇧 🇪🇺 (@huxham) reported 47 minutes ago from Plymouth, England

  @VodafoneUK OK, been on hold now for 51 minutes. Take this as notice, if it gets to 60 minutes, I’ll hang up, pop your non-functioning router back in its box and I’ll take full advantage of my 14 day cooling off period to cancel. I’ll get my broadband elsewhere.

• 
  Conor Robson (@ConorrRobson) reported 59 minutes ago from Plymouth, England

  @VodafoneUK Still nothing from you on when the iPhones being dispatched for delivery tomorrow, any help?😔

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Or Sassur (@Orsassur2) reported 3 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Ironwarrior73 (@Ironwarrior73) reported 7 minutes ago

  @VodafoneUK I’m absolutely disgusted and appalled that you’re giving free SIM cards to illegal foreigners while you’re charging me a British coin! You are a disgrace! I won’t be renewing my contract once it’s finished and I e been a customer for 20 years!

• 
  Martin 'Dougal' Ogle 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MartinOgle1) reported 10 minutes ago

  Vodafone seem not too have learned from previous idiotic companies that tried other stunts. I'm sure when people starting cancelling their contracts and swapping providers @VodafoneUK may find themselves in serious financial trouble and regretting supporting illegal immigrants.

• 
  Dave (@davegarryfish) reported 11 minutes ago

  On a train (as I am every week) can't have a phone call for more than 30 seconds. @VodafoneUK your signal is absolutely shocking. Why??? It's 2026. Surely your investments would see significantly better performance. Tired of this rubbish

• 
  Robert Kilcoyne (@robkilcoyne) reported 12 minutes ago

  Dear @VodafoneUK why do you make it SO difficult to speak to a human in your cust service team? Your phone options are designed to send people online at all costs. I’m trying to pay off my device plan but it’s like you don’t want my money. And for that TOBY,worse than useless!

• 
  ***** Power 🐈‍⬛ 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿i🇮🇱 (@Kimmi8489758911) reported 14 minutes ago

  @VodafoneUK @mrav06041342 Will never ever ever use Vodafone again!! Thank god I’ve changed contract to utility warehouse!!

• 
  Salvador Álvarez Río (@alvarsa1) reported 14 minutes ago

  @VodafoneUK One of the worst broadband experiences. Set up first plan, took them two more weeks to activate than promised. Insufficient for the house, upgraded the plan and router…one month and a half and the upgrade plan is not yet working. Choose another company.

• 
  JuffaCake (@Jennife64067073) reported 16 minutes ago

  @EuclidAlgorithm @Iromg @VodafoneUK If enough people show they disagree with their proposal by moving to other service providers, they’ll get the message.

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  🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 Ray Wallis 🇬🇧🇺🇲 (@RayWallis) reported 17 minutes ago

  @Iromg @VodafoneUK I ditched them 10 years ago along with all the other big names, no customer care and all too big and greedy

• 
  taxilez (@taxilez) reported 20 minutes ago

  @VodafoneUK your apps been down two days how do expect me to pay the bill??