Vodafone outages and service status in Plymouth, England

Problems in the last 24 hours in Plymouth, England

Vodafone signals over the past 24 hours, with local activity from Plymouth, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Vodafone Issues Reports Near Plymouth, England

Latest outage, problems and issue reports in Plymouth and nearby locations:

• 
  Rob moore🥩🥩🍺🍺 (@gonzrob71) reported 12 minutes ago from Lee Mill Bridge, England

  @foden_man No picks coming through think there’s a problem with @VodafoneUK

• 
  PlayerReadyVR (@PlayerReadyVR) reported 15 minutes ago from Plymouth, England

  Unfortunately due to a problem with @VodafoneUK which means we have no 4G/5G internet / all Plymouth bookings and multiplayer opening day tomorrow will be postponed. Tomorrow we will be running single player games and single player racing until resolved. Truro store unaffected.

• 
  Jedi Knight (@jediknight1971) reported 17 minutes ago from Plymstock, England

  @VodafoneUK called customer service to sort a problem out, 5th phone call and still not sorted #nothappy

• 
  Alan Stokes (@HorizonPlymouth) reported 30 minutes ago from Plymouth, England

  @VodafoneUK after 20 years of being a loyal customer, I am mis-sold and mislead into taking out a phone package. Customer service 0% no offers to reimburse or recognise my complaint. Only left to complain to @CTSI_UK and hope others aren’t mislead in the same way

• 
  shep59r Esq 😷 (@shep59r1) reported 39 minutes ago from Plymouth, England

  @DavidDavisMP @VodafoneUK I've had good service from them... maybe it's user error on your part???

• 
  Sarah Jayne Davies (@Sjd_22) reported 39 minutes ago from Torpoint, England

  Why would @EE suddenly be demanding bill payment (via SMS and email) from a @VodafoneUK customer??? Very odd indeed! Has there been a data breach at @VodafoneUK?

• 
  Conor Robson (@ConorrRobson) reported 41 minutes ago from Plymouth, England

  @VodafoneUK Still nothing from you on when the iPhones being dispatched for delivery tomorrow, any help?😔

• 
  IJN (@IJN3) reported 46 minutes ago from Plympton, England

  @benjaminshearn @VodafoneUK Mate I was in a hotel in Newbury a few years ago and I listened to their staff enjoying their colleagues stories about customer complaints. I cancelled my account the same week.

• 
  Mammoth Cards (@MammothCards) reported 52 minutes ago from Plymouth, England

  @VodafoneUK I think your missing the point. Some customers like to ho into a store and buy things. You never know what else you might buy!!

• 
  Paul Huxham 🇬🇧 🇪🇺 (@huxham) reported 57 minutes ago from Plymouth, England

  @VodafoneUK OK, been on hold now for 51 minutes. Take this as notice, if it gets to 60 minutes, I’ll hang up, pop your non-functioning router back in its box and I’ll take full advantage of my 14 day cooling off period to cancel. I’ll get my broadband elsewhere.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Or Sassur (@Orsassur2) reported 1 minute ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Osman (@deniz34j) reported 4 minutes ago

  @VodafoneUK I am writing to formally complain about Vodafone TR. The customer service agents are extremely rude and they hung up the phone on me. Furthermore, they are charging unfair and unauthorized extra fees on my bill. I cannot find any helpful representative in TR to solve my problem.

• 
  Migrant Tracker UK (@MigrantTrackUK) reported 4 minutes ago

  @ZiaYusufUK If you're a customer of @VodafoneUK, you know what to do.

• 
  Elizabeth (@Elizabe50513818) reported 5 minutes ago

  @VodafoneUK can't delete my account on vodafone app as it keeps a stalling once signed in woth text code. Please can you help me to delete? Thanks

• 
  Neil DOWNTON (@Nei70Neil) reported 8 minutes ago

  @NileGardiner @VodafoneUK Don't be so ******* stupid

• 
  Dave (@David9Points) reported 10 minutes ago

  @Iromg @DevonDeb @VodafoneUK Don’t forget the MVNO’s that use the Vodafone network. Asda Mobile Lebara (Lebara Mobile) Talkmobile VOXI

• 
  Amy Darcy (@darc69730) reported 12 minutes ago

  In Westmeath, everything is down @VodafoneUK Ireland. Ireland doesn’t even have their own X Account 🤬

• 
  Mr T (@foodiskey83) reported 14 minutes ago

  @VodafoneUK What’s with the freebies you are handing out then? Dont see much denial.. or even an apology.. I’m glad I cut the contract you.. not only tripe service but you are a core problem in this country.. Nick Read.. prep a public apology before you lost any sane customer you have left.

• 
  StraightTalker50 (@talker50) reported 14 minutes ago

  @GBNEWS Well @VodafoneUK , has not a single person in your organisation taken any notice of how much the support for the RNLI has gone down because of helping the illegas, don't be surprised when you get the same response.

• 
  ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported 16 minutes ago

  Another day fighting with @VodafoneUK to get a constant 4G signal. Why are these phone comp allowed to provide such a poor service and still charge for it @Ofcom

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