Vodafone Outage in Hurstpierpoint, West Sussex, England

Even though @VodafoneUK fixed my problem. And It only took 14 days. I still think they are sh1t.

Another 24 hours and @VodafoneUK have continued their journey of crap customer service by letting me down yet again. Expect the same tomorrow.

@VodafoneUK claim that to network unlock a phone, they need to contact the manufacturer to release the device. This is a barefaced lie.

@VodafoneUK use their extraordinarily lax, self defined SLAs as a means to weasel out of any reasonable customer expectations.

Just when you think @VodafoneUK can sink no further, they pull out all the stops and impress everyone with their appalling service.

Looking forward to seeing how @VodafoneUK will let me down today.

Awe you nspiring levels of customer service from @VodafoneUK awe inspiringly low.

I never realised how bad a telecoms operator could be until I discovered @VodafoneUK

@fuzzybear_1 @virginmedia @SkyUK @SkyHelpTeam @VodafoneUK @NOWTV I know that but their network goes down once a month for phones, how do I know their internet won’t lol

Yet another day when @VodafoneUK customer service is as useless as it has always been.

Still no service 🙄 @VodafoneUK

@VodafoneUK - the worst company to ever exist with the rudest/unhelpful staff

@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.

@VodafoneUK please sort your shit out with all these technical difficulties on your website! It’s driving me insane!

@brightonsnapper @VodafoneUK They are all robbing us blind. @ThreeUK selling 4g when it's not working. Hope you get it sorted.

Appalling service @VodafoneUK . New contract 7/1, still no data. 25 minutes on the phone yesterday, promised a call back that never came. Now doing battle with online chat. It shouldn’t be this hard. Thinking of cancelling for breach of contact.

@VodafoneUK Poor customer service, my dad only got a new sim and contract with you guys last Monday, you have restricted the services on his phone for no reason. Please can someone sort this out.

@VodafoneUK Please demonstrate your Customer care by sharing your research into the safety of this technology. Lloyd’s clearly think it’s unsafe as they will not insure against 5G health complaints.

@VodafoneUK you are just one gargantuan disappointment. For a comms company your systems are absymal. I’m not holding my breath you’ll resolve my problem tomorrow but the guy in your shop is trying his best to deal with it. If not resolved tomorrow you’ll be losing two contracts

@VodafoneUK I'd treat my mum cos she pays my Vodafone bill every month

@VodafoneUK Not sure you can. I have been told to wait a further 72hrs this morning for a problem to be resolved by open reach before router can be activated. Activation date was 26 May. My gut feeling it won’t happen, if I believe what a lot of other people have experienced.

@VodafoneUK Texts aren’t coming through again and you haven’t even replied to my DM despite you telling me to DM you yesterday. I’ll be putting in a formal complaint, nothing but issues with Vodafone! Absolute joke!

please show your support @VodafoneUK @piersmorgan @SkyNews @CocaCola @BBCBreaking to stop this unfair and ruthless behaviour #BAStopThinkAgain #BAstopredundanciesnow #BAbetreyal pls #RETWEEET

@JosephRoadley @VodafoneUK @VodafoneGroup Do you feel like you’ve been mugged, I do. Shocking service. Been told the same bull ****.

@cliffscab @EE @VodafoneUK offered me 1 month off & then pay it all off the following month. That’s helpful ain’t it. After 10 years. And @bbc miss 1 direct debit after 20 years & they cancel licence & inform me I’m now breaking the law.

@VodafoneUK I'll just get the same answer I've had for the past few weeks "it should be fixed by 2nd June" - TBH I have no faith in Vodafone any more, the only reason I'm still with Vodafone is that I'm tied in with your contract - it'd be nice to find a link to make a formal complaint

@VodafoneUK been on chat for over 1hour20mins disconnected over 10 times in that time. Requested an email back to update me on the issue I'm having. This is ridiculous.

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK Appalling service from 3, joke of a company who do not deserve customers. Never seat with such incompetent idiots

@VodafoneUK Thanks for your reply. I've already discussed this thrice with customer support so although I appreciate your offer I'm hoping that it will be third time lucky with Tech Support.

@VodafoneUK customer service is the worst ive ever had. Ive met toby more than any of your actual human caller. Ive heard whatever hold songs you have at least 50 tikes each. Ive had my bill double for no reason. I cant leave my contract until August even tho its a 1mnth contract