Vodafone Outage Report in Frosterley, County Durham, England

Problems in the last 24 hours in Frosterley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Frosterley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Frosterley, England

Latest outage, problems and issue reports in Frosterley and nearby locations:

• 
  richard roe (@ricaceroe) reported 9 minutes ago from Lanchester, England

  Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

• 
  Hutchy (@Paulhut20013625) reported 11 minutes ago from Stanhope, England

  @VodafoneUK 5 days with no signal 🤬🤬🤬 #poorservice

• 
  Hippie Nixon (@hippienixontog) reported 12 minutes ago from Annfield Plain, England

  I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

• 
  Lady MJ (@Pinkandwild) reported 15 minutes ago from Willington, England

  @VodafoneUK why are you ignoring me?!!! At this rate I WILL need to speak to Ebs about the complaint you created on my behalf. Read my DM’s NOW please!!!!

• 
  Lady MJ (@Pinkandwild) reported 18 minutes ago from Willington, England

  @VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!

• 
  Dave Nicholls (@Davey_Nicks) reported 33 minutes ago from Lartington, England

  @VodafoneUK I have already spoken to three of your advisors who have all been useless and transferred me around every other department and all saying contradicting things. So speaking to an advisor through dm will likely give the same outcome. Your manager I spoke to was the worst one

• 
  Chris Russ (@chrisfruss) reported 34 minutes ago from Crook, England

  @redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.

• 
  atkinson builders (@atkinsonbuild_s) reported 35 minutes ago from Stanhope, England

  @VodafoneUK #vodafone no signal in stanhope weardale for 2 days sort your selves out . #stanhope #vodafoneshutdown 👎not happy to pay my bill

• 
  Lady MJ (@Pinkandwild) reported 39 minutes ago from Willington, England

  @VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair

• 
  David Ivo Iveson (@the_real_ivo) reported 56 minutes ago from Bishop Auckland, England

  @MrsHosking Canny little treat box that! @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lolo Garcia (@Lilboi_nyc) reported 2 minutes ago

  @wineglasslil @VodafoneUK I have the same problem for the last couple of months… sometimes it shows the 4g but I don’t have internet connection at all

• 
  Hannah McCann (@mccann93) reported 2 minutes ago

  @VodafoneUK my bill is higher this month than it should be and I’d like to speak with an actual human and not get fobbed off with an automated machine. Can you please help?

• 
  Jackie Kirsopp (@JackieKirsopp) reported 4 minutes ago

  @MastersMich @VodafoneUK That's poor! - on the other hand, had a problem with Tesco club card last night, they have real people on the other end of whatsapp, problem sorted in 3 texts.

• 
  Major Gill (@Maj4u2nv) reported 4 minutes ago

  @VodafoneUK Any chance you could tell @AhmedShelbaya to respond to my messages and explain how my line was cut off for 2 weeks in error? Also why no adequate compensation has not been granted seeing as I'm a loyal customer with 4 lines with you?

• 
  KLR Racing (@Racing_KLR) reported 5 minutes ago

  @VodafoneUK 6hrs with no internet!! Cannot watch tv! Cannot do anything and phone data getting low!! Come on help!!!!

• 
  Rachel Ruffle (@RachelRuffle2) reported 9 minutes ago

  @VodafoneUK Please can you send someone with a jerry can of diesel to the generator at your temporary mast at BA1 8DP it seems to have run out AGAIN so no phone signal! Thanks.

• 
  Reflective Joy (@ReflectiveJoy) reported 11 minutes ago

  @VodafoneUK Very angry by serious mistakes that led to 10+ hours on hold, escalations, I've received several 'goodwill gestures' as apology YET the issue is still NOT resolved! You've sent me to collections TWICE due to YOUR billing errors ruining my credit score.

• 
  Deen Arogundade (@Deen_A) reported 12 minutes ago

  @VodafoneUK Hmmm. Can anyone please tell me why Vodafone is repeatedly allow unauthorised access to my account and allowing changes to be made. I am still waiting fir an explanation and have even escalated this to Shelly Malton- Customer Services, Operations and Digital Director

• 
  Ian Watson 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@CarlislesDamage) reported 17 minutes ago

  @MastersMich @VodafoneUK Vodafail more like. Worst network provider for me and worst customer service. They sent me threatening overdue letters and knackered my credit rating over a grand total of £0.00. Took months to resolve. I was a customer for 15 plus years too.

• 
  Ima Gh0stbuster - Ash (@Ima_Gh0stbuster) reported 18 minutes ago

  Literally only had @OpenreachHelp come out and sort my internet yesterday telling me it’s all ok and it’s already dropped out again today and dropped back down to the slower speeds. What gives @VodafoneUK ?!?