Vodafone outages and service status in Frosterley, England

Problems in the last 24 hours in Frosterley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Frosterley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Frosterley, England

Latest outage, problems and issue reports in Frosterley and nearby locations:

• 
  Lady MJ (@Pinkandwild) reported 15 minutes ago from Willington, England

  @VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!

• 
  richard roe (@ricaceroe) reported 15 minutes ago from Lanchester, England

  Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

• 
  Hutchy (@Paulhut20013625) reported 18 minutes ago from Stanhope, England

  @VodafoneUK 5 days with no signal 🤬🤬🤬 #poorservice

• 
  Chris Russ (@chrisfruss) reported 25 minutes ago from Crook, England

  @redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.

• 
  Hippie Nixon (@hippienixontog) reported 33 minutes ago from Annfield Plain, England

  I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

• 
  Lady MJ (@Pinkandwild) reported 35 minutes ago from Willington, England

  @VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair

• 
  Lady MJ (@Pinkandwild) reported 41 minutes ago from Willington, England

  @VodafoneUK why are you ignoring me?!!! At this rate I WILL need to speak to Ebs about the complaint you created on my behalf. Read my DM’s NOW please!!!!

• 
  atkinson builders (@atkinsonbuild_s) reported 56 minutes ago from Stanhope, England

  @VodafoneUK #vodafone no signal in stanhope weardale for 2 days sort your selves out . #stanhope #vodafoneshutdown 👎not happy to pay my bill

• 
  Dave Nicholls (@Davey_Nicks) reported 60 minutes ago from Lartington, England

  @VodafoneUK I have already spoken to three of your advisors who have all been useless and transferred me around every other department and all saying contradicting things. So speaking to an advisor through dm will likely give the same outcome. Your manager I spoke to was the worst one

• 
  David Ivo Iveson (@the_real_ivo) reported 60 minutes ago from Bishop Auckland, England

  @MrsHosking Canny little treat box that! @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Memedalorian (@mxtthewpxrker) reported 6 minutes ago

  @VodafoneUK your service is a joke. I had fibre broadband installed yesterday. How does it go from ‘ready in 3 hours’ after install to ‘active by midnight’ to ‘24 hour estimate’ It’s been over 24hrs and I still have no connection

• 
  Zara Chaudhry (@Zarachaudhry52) reported 6 minutes ago

  @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨

• 
  🍀 Tara 🐢 (@tara1966) reported 6 minutes ago

  Hi, @VodafoneUK on 3 occasions I have requested chat transcript and not got the conversation only the bot chat transcript sent to me - not good enough. Please tell me I am not going to get same service as I did with TalkTalk as it only got connected today.

• 
  Jess Smith (@jessicamaysmith) reported 7 minutes ago

  @VodafoneUK why have I constantly had no service in my area for the past 2 months??????

• 
  CanonBall (@FoderCanon) reported 7 minutes ago

  @VodafoneUK Why is Vodafone coverage so poor in the Midlands. It is appalling

• 
  AlThePleb (@AlThePlebb) reported 10 minutes ago

  @VodafoneUK I'm a loyal broadband customer trying to spend money on a new S26 Ultra, but I can't get past your TOBi bot. Does anyone actually work there?

• 
  Arun Hebbar (@ArunHebbar7) reported 17 minutes ago

  @rksrajiv @VodafoneUK @AdityaBirlaGrp For a moment, exclude the Rs. 36,950 crore equity conversion and consider only the financial activities (i.e., cash inflows and cash outflows) from 01 Oct 2021 to 31 Dec 2025. Accordingly, as of 31 Dec 2025, Vodafone Idea has a cash shortfall of Rs. 26,620 crore. Hence, the company cannot fully discharge its interest and finance obligations, nor can it allocate funds for network expansion. Now consider that as of 31 Dec 2025, the Government has provided relief on AGR dues and freezed the final AGR liability at around Rs. 64,000 crore till FY2036. Accordingly, the AGR interest recognised by the company during the moratorium period does not need to be discharged immediately. Therefore, if you adjust the earlier cash shortfall of Rs. 26,620 crore by excluding Rs. 17,102 crore of AGR-related interest, the net shortfall comes to approximately Rs. 8,000+ crore as of 31 Dec 2025. Lastly, coming to Spectrum obligations, the company has recognised around Rs. 55,254 crore. Even after reducing approximately Rs. 9,000 crore towards the cash shortfall, the company would still be able to discharge nearly Rs. 46,000 crore. With this, Vodafone Idea would reduce its Spectrum obligations from around Rs. 1.2 lakh crore to nearly Rs. 74,000 crore. In such a scenario, lenders may be willing to provide around Rs. 45,000 crore in funding, which the company can utilise for network expansion and CAPEX purposes. That's all I am trying to explain. In any case, Vodafone Idea still has multiple possibilities to clean up its balance sheet without any further equity dilution. 31 March 2026 Financial results are very crucial.

• 
  Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported 17 minutes ago

  @VodafoneUK You've sent me a bill despite me having left Vodafone in February,I tried phoning but your automated system doesn't cover my problem and your TOBI chat has been hanging for 20 minutes,how am I supposed to sort this out

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 19 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  MagivaMark (@MagivaMark) reported 20 minutes ago

  @VodafoneUK Tried talking to online agent this morning. As soon as I put my question, they then ignored me and ended the chat!! Tried again and now all agents are busy. Shocking customer service.