Vodafone outages and service status in Frosterley, England

Problems in the last 24 hours in Frosterley, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Frosterley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Frosterley, England

Latest outage, problems and issue reports in Frosterley and nearby locations:

• 
  Hutchy (@Paulhut20013625) reported 4 minutes ago from Stanhope, England

  @VodafoneUK 5 days with no signal 🤬🤬🤬 #poorservice

• 
  Lady MJ (@Pinkandwild) reported 5 minutes ago from Willington, England

  @VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!

• 
  atkinson builders (@atkinsonbuild_s) reported 16 minutes ago from Stanhope, England

  @VodafoneUK #vodafone no signal in stanhope weardale for 2 days sort your selves out . #stanhope #vodafoneshutdown 👎not happy to pay my bill

• 
  Dave Nicholls (@Davey_Nicks) reported 18 minutes ago from Lartington, England

  @VodafoneUK I have already spoken to three of your advisors who have all been useless and transferred me around every other department and all saying contradicting things. So speaking to an advisor through dm will likely give the same outcome. Your manager I spoke to was the worst one

• 
  Lady MJ (@Pinkandwild) reported 19 minutes ago from Willington, England

  @VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair

• 
  Lady MJ (@Pinkandwild) reported 22 minutes ago from Willington, England

  @VodafoneUK why are you ignoring me?!!! At this rate I WILL need to speak to Ebs about the complaint you created on my behalf. Read my DM’s NOW please!!!!

• 
  Chris Russ (@chrisfruss) reported 44 minutes ago from Crook, England

  @redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.

• 
  Hippie Nixon (@hippienixontog) reported 45 minutes ago from Annfield Plain, England

  I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

• 
  David Ivo Iveson (@the_real_ivo) reported 50 minutes ago from Bishop Auckland, England

  @MrsHosking Canny little treat box that! @VodafoneUK

• 
  richard roe (@ricaceroe) reported 54 minutes ago from Lanchester, England

  Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason (@btc8500) reported 3 minutes ago

  @VodafoneUK I guess you don’t care about your customers Service but why am I struggling in South Yorkshire to make phone calls that don’t break up while on the call to somebody? This is the third time in asking now? I can’t really phone support when the call keeps breaking up 🤪

• 
  Scott Garner (@D0C_RAY) reported 7 minutes ago

  @VodafoneUK Red contract is ending and I received a text saying I’ll be charged for my entertainment package if I don’t cancel. If I renew my contract for another red package including entertainment do I need to cancel & resubscribe or do you roll the sub? Called 191 and no help.

• 
  Bri Hammond (@big1481b) reported 9 minutes ago

  @VodafoneUK please avoid this company customer service poor and very rude

• 
  FINGERSJOHN✌ (@jnafr) reported 10 minutes ago

  @ThreeUKSupport @VodafoneUK B43 Birmingham dreadful service.

• 
  Ceri Allman (@ceriallman3) reported 10 minutes ago

  No internet now for a week and cant even get vodafone to return a call and explain or give timescales. Anyone ever experienced similar? To say im disappointed in their customer service is an understatement. @VodafoneUK #vodafone #poorcustomerservice #vodafonefrustrations

• 
  Mana gee (@ImranBa19769281) reported 11 minutes ago

  @VodafoneUK Third consecutive month of no proper Veryme once a month reward. It is again win a reward option, which never works and impossible to claim. This is mis-sold Broadband together rewards. Extremely unhappy. Come on Vodafone team, you can do better

• 
  Gary Young (@garyisatwit) reported 11 minutes ago

  @ThreeUK can you please explain why the signal for your network has got worse since you merged with @VodafoneUK ? It has got especially bad between Hungerford and Newbury.

• 
  James Pllu (@JamesPllu) reported 13 minutes ago

  Can’t cancel my dead mums @VodafoneUK account as they’re disputing her DOB. Gave up being a customer years ago after terrible service experience. Looks like nothings changed

• 
  Jolyon Brown (@Eddie_Catflap) reported 18 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Vodafone are OK so long as everything works. If there’s a single element or situation which strays from their prepared process or script everything falls apart. Worst customer service I’ve ever encountered!

• 
  Bri Hammond (@big1481b) reported 19 minutes ago

  @VodafoneUK messed me around last Friday with Internet not fitting it bein late to utter disgusting customer service