Vodafone Outage Report in Frosterley, County Durham, England
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E-mailProblems in the last 24 hours in Frosterley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Frosterley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (13%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Frosterley, England
Latest outage, problems and issue reports in Frosterley and nearby locations:
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atkinson builders
(@atkinsonbuild_s) reported
from
Stanhope, England
@VodafoneUK #vodafone no signal in stanhope weardale for 2 days sort your selves out . #stanhope #vodafoneshutdown 👎not happy to pay my bill
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Chris Russ
(@chrisfruss) reported
from
Crook, England
@redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Vince
(@VModifiedMind) reported
@VodafoneUK …what is the point of you having any form of “support” because you don’t seem to have anyone capable of helping people with issues that aren’t the most basic problems, and you have clearly no network monitoring for non-RAN issues.
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Robert Elston
(@robertelston) reported
@VodafoneUK To the store as I had to escalate the issue. 5. The store agreed with me that it had come in perfect condition and escalated. 6. Wasn’t allowed a copy of that escalation. 7. Was told today they have no copy of that escalation as if it’s urgent it takes 5 working days!!
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Sir Darth Omicron 👾 ☠️ 🍥 🇺🇦
(@DavidTYork) reported
Apropos of nothing - if you are a Vodafone Broadband customer and need your PPPoE settings, the best way I found is to us @VodafoneUK Twitter. Great service.
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SS_82
(@SS8297347084) reported
@VodafoneUK trying to login to account using a reset password, keep getting internal server error, any idea how long this will be down?
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Robert Elston
(@robertelston) reported
Why is it @VodafoneUK let me down on every single thing. Battery died on phone. They managed to break my screen tried to deny responsibility even when the store assistant backed me up. New upgrade supposed to arrive yesterday of course it didn’t so no phone
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James Denning
(@JDenning83) reported
Why is there zero management accountability at @VodafoneUK. It’s just such a terrible company it’s customer service is disgraceful @VodafoneGroup
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James Denning
(@JDenning83) reported
Why is it so hard to speak to a manager @VodafoneUK it’s just a disgrace of an organisation. I don’t understand why you treat customers as bad as you do.
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Vince
(@VModifiedMind) reported
@VodafoneUK You really didn’t understand or help. You just frustrated by trying troubleshooting steps that were not relevant. What route is there to get support from you that doesn’t involve boilerplate rubbish like it’s your sim or device when it blatantly isn’t and wasn’t?!?
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Robert Elston
(@robertelston) reported
@VodafoneUK 7. Told my upgrade would be here by Wednesday of course it isn’t. Now Thursday still no phone. Never mind apparently the answer is I can track no existent phone and non existent repair.
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Vince
(@VModifiedMind) reported
@VodafoneUK Well… could I politely suggest if you don’t want customers to feel that way, that you start getting some clueful support, and stop actively spending your time denying network issues exist, when it’s bleedingly obvious they did all day, and stop blaming “local” issues or my SIM!