Vodafone Outage Report in Frosterley, County Durham, England
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E-mailProblems in the last 24 hours in Frosterley, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Frosterley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Frosterley, England
Latest outage, problems and issue reports in Frosterley and nearby locations:
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Dave Nicholls
(@Davey_Nicks) reported
from
Lartington, England
@VodafoneUK I have already spoken to three of your advisors who have all been useless and transferred me around every other department and all saying contradicting things. So speaking to an advisor through dm will likely give the same outcome. Your manager I spoke to was the worst one
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK why are you ignoring me?!!! At this rate I WILL need to speak to Ebs about the complaint you created on my behalf. Read my DM’s NOW please!!!!
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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atkinson builders
(@atkinsonbuild_s) reported
from
Stanhope, England
@VodafoneUK #vodafone no signal in stanhope weardale for 2 days sort your selves out . #stanhope #vodafoneshutdown 👎not happy to pay my bill
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Hutchy
(@Paulhut20013625) reported
from
Stanhope, England
@VodafoneUK 5 days with no signal 🤬🤬🤬 #poorservice
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Chris Russ
(@chrisfruss) reported
from
Crook, England
@redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!
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David Ivo Iveson
(@the_real_ivo) reported
from
Bishop Auckland, England
@MrsHosking Canny little treat box that! @VodafoneUK
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Scott
(@markscott) reported
@VodafoneUK I have now cancelled my main contract and as of 29/7 all services will expire and I will cancel my Direct Debit, you cannot charge a bill for a OneNumber without a base airtime contract. This is basic contract law.
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Frederick Parsonage
(@FParsonage) reported
@VodafoneUK is it that your staff at Leatherhead have not been trained properly or were deceitful when they offered me free Amazon Tech pack to switch broadband to you? Offer subsequently canceled. Store told me to contact customer services who sent me back to store. Unacceptable
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Chris Jones 🇪🇺
(@jonesyiii) reported
@VodafoneUK oh my days. Hours and hours and hours each day on your webchat. Are you laughing at me as my blood pressure rises? 3 months of BB issues incl. 2 solid weeks of outage. Now as reliable as an astray on a motorbike.
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Thamesbuoy
(@Thamesbuoy) reported
@VodafoneUK @dannykpowell I have just reported no dialtone on my landline and my internet speed is halved. Issued with a 6 digit fault reference number which is then not recognised when calling the telephone number provided by the confirmation text. Is this deliberate? Not a happy customer at the moment.
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Bill Carr
(@FuncleFather) reported
Disgraceful that @VodafoneUK cant offer a customer of 10 years a decent upgrade deal, customer service rep trying to justify an extended term of making the offer better? all that does is reduce the monthly cost not the total cost of the contact.
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Dan Axson
(@danaxson) reported
@VodafoneUK I appreciate that. Though yesterday was told ‘planned to improve service’ etc. So if I DM my postcode, you’ll be able to let me know if there’s any update on time for these maintenance/emergency/planned works?
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Elimaybun
(@ec2177a7824c4b3) reported
@VodafoneUK being a loyal customer since 2005 means nothing to you just done 2 live chats to be given the same info!!! Trying to reduce my bill due to redundancy not leave your network yet to leave I'd have to pay £1400 or to change plan pay £800 for my 3 contracts #leave2022
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Anneli Lort
(@annelilort) reported
@VodafoneUK I have only one question. What exactly are your customer care operatives paid to do? Clearly it’s not to talk to customers. I have spent 7 hours on the phone to you this week and am yet to speak to an operative in that department. Ombudsman complaint now.
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Simon Frais
(@simonfrais) reported
Hello @VodafoneUK how come there is no wifi provision on @TfL London Underground atm? I am trying to connect however the @VodafoneUK wifi network does not appear. PS written on the tube, tweeted frustratingly post-journey!
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MyNameIsMel
(@Mamamia722) reported
@VodafoneUK Thank you Karla, my daughter has now sorted this. The charges have been refunded and a plan set up to allow calls to the premium number. I could've done without a message saying Vodafone were going to suspend my service. It has added stress on top of stress.