Vodafone Outage Report in Stanhope, County Durham, England
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E-mailProblems in the last 24 hours in Stanhope, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Stanhope, England
Latest outage, problems and issue reports in Stanhope and nearby locations:
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Hutchy
(@Paulhut20013625) reported
from
Stanhope, England
@VodafoneUK 5 days with no signal 🤬🤬🤬 #poorservice
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Chris Russ
(@chrisfruss) reported
from
Crook, England
@redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.
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atkinson builders
(@atkinsonbuild_s) reported
from
Stanhope, England
@VodafoneUK #vodafone no signal in stanhope weardale for 2 days sort your selves out . #stanhope #vodafoneshutdown 👎not happy to pay my bill
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Burak C.
(@MrBurakC) reported
from
Enfield Lock, England
I need a customer representative to contact me. Urgent! @VodafoneUK
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Silver Smartie
(@nnw49) reported
@VodafoneUK Has your fibre broadband broken? Was running fine (since Feb) and dropped and won't reconnect
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anon
(@Itz_mo789) reported
@VodafoneUK why is my broadband down vodafone ??
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Vodafone UK
(@VodafoneUK) reported
@BLACKTA40266412 Hi 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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Jus
(@CraftyJus) reported
@VodafoneUK Hi I've had no broadband again since 12:20am rebooted hub twice. Now I get told to sign into network which is clearly impossible with zero internet! So then it takes me to another screen which tells me to press Reconnect button! Fed up with broadband breaking 😑
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UITIM
(@Justtimsz) reported
@tish94_ @VodafoneUK you should be able to cancel within 30days
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Andrea Cunningham
(@AndreaC71512371) reported
@VodafoneUK All been sorted by Ahmed in your customer service team thanks
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LFC1️⃣9️⃣
(@phil_lfc_82) reported
@kiedrh @VodafoneUK @O2 Wrong though isn’t it mate? My thoughts are keep you’re current customers happy then every other new customer is a bonus.
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Silver Smartie
(@nnw49) reported
@VodafoneUK Have you got problems with your fibre service? Connection dropped about 20mins ago and isn't reconnecting...
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Catherine
(@Catheri81783274) reported
@VodafoneUK So when is Home Broadband going to be sorted. I have no connection at all? Very surprised you haven’t tweeted out that there is a problem, it’s common courtesy!