Vodafone Outage Report in Stanhope, County Durham, England
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E-mailProblems in the last 24 hours in Stanhope, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Stanhope, England
Latest outage, problems and issue reports in Stanhope and nearby locations:
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Hutchy
(@Paulhut20013625) reported
from
Stanhope, England
@VodafoneUK 5 days with no signal 🤬🤬🤬 #poorservice
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Chris Russ
(@chrisfruss) reported
from
Crook, England
@redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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atkinson builders
(@atkinsonbuild_s) reported
from
Stanhope, England
@VodafoneUK #vodafone no signal in stanhope weardale for 2 days sort your selves out . #stanhope #vodafoneshutdown 👎not happy to pay my bill
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Pottsy
(@Kmen83) reported
Loyal customer of @VodafoneUK for 10 year but when my work dried up due to pandemic i was laid off vodafone lied about cancelling my contract and swapping me to a sim only deal and now im X amount in of debt and while i struggle to pay off this debt i still have to pay 45pm
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Craigy 🐧
(@craigy_xo) reported
@VodafoneUK Why is the 4G so bad today, from your service?
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Leslie.
(@lesliecaswell) reported
@VodafoneUK honesty this is the worst shopping ever. Called your team, ordered over the phone. They are sending it to the wrong address, I call to correct their mistake and they are asking me to do things. Because the account was setup incorrectly at their end!!! 😡 #badservice
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NEIL PETERS
(@NEIL0056) reported
@VodafoneUK I had the worst possible customer service from you. You have basically ripped me off and I haven’t even got a decent explanation as to why I was double charged for the same service I was using. Worst way to deal #ripoff #doublecharge #unhelpful
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Prof William Longham🇬🇧
(@Williamlongham) reported
@VodafoneUK been a Vodafone customer all of 1 month and already they are making a pigs ear of customer service. Embarrassingly poor! And..... impossible to speak to a human to get their error sorted! Another useless provider with zero customer service
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Sam Window
(@Sam__WHUFC) reported
@VodafoneUK what's the chances of my router being delivered to the correct address? Tried to reroute to a collection point to save calling again, but now it says its on its way back to you! Help please!!!!
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shaq
(@ShaquilleCalle2) reported
@VodafoneUK Help me
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Speedy Fandango
(@speedy_fandango) reported
@VodafoneUK I have. Many times. They ask@for@my details say technical support will update me then zilch?!
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#ThankYouNHS
(@norisknomoney) reported
@VodafoneUK I just spent an hour trying to top up my phone and had to go down and buy a voucher from the shop, your app is useless, your 2345 number is useless, your support is rubbish
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Keith Holland
(@keithholland23) reported
@VodafoneUK Can someone please reply to my DM or do you want me to continue my complaint in public?