Vodafone outages and service status in Stanhope, England

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stanhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Stanhope, England

Latest outage, problems and issue reports in Stanhope and nearby locations:

• 
  Hippie Nixon (@hippienixontog) reported 11 minutes ago from Annfield Plain, England

  I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

• 
  Andrea Sullivan (@Andreasullivan7) reported 14 minutes ago from Chopwell, England

  @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

• 
  Andrea Sullivan (@Andreasullivan7) reported 20 minutes ago from Chopwell, England

  @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

• 
  Hutchy (@Paulhut20013625) reported 22 minutes ago from Stanhope, England

  @VodafoneUK 5 days with no signal 🤬🤬🤬 #poorservice

• 
  Andrea Sullivan (@Andreasullivan7) reported 23 minutes ago from Chopwell, England

  @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

• 
  atkinson builders (@atkinsonbuild_s) reported 30 minutes ago from Stanhope, England

  @VodafoneUK #vodafone no signal in stanhope weardale for 2 days sort your selves out . #stanhope #vodafoneshutdown 👎not happy to pay my bill

• 
  richard roe (@ricaceroe) reported 35 minutes ago from Lanchester, England

  Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

• 
  Chris Russ (@chrisfruss) reported 48 minutes ago from Crook, England

  @redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.

• 
  Graham (@BarbadoOne) reported 56 minutes ago from Chopwell, England

  @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Audrey D (@FellowStargazer) reported 4 minutes ago

  Dear @VodafoneUK . ***EXPLAIN*** why, since your 'amazing' deal to access 3 network, my wireless broadband and mobile phone connections at home have been MUCH ***WORSE*** not better! 😶😡 (FOR WEEKS meh)

• 
  RomeCarter (@RomeJoness9) reported 9 minutes ago

  @VodafoneUK @vodafone your complaint system is the worst that I have come across. Do better.

• 
  Rebecca Catherine Viner (@Beckiviner) reported 12 minutes ago

  @VodafoneUK 5th time i am failing to log in and order a new phone due to the brain nanite issue as i said. i am currently hating all exsitacne and need to escape UK as their is only abuse here to me

• 
  Kate (@Kate21Reed) reported 12 minutes ago

  @VodafoneUK Why is it so difficult to redeem the gift card for switching to your broadband? On phone to customer services for 50 minutes. Link doesn't work, customer services just want to sell me something. Help!!

• 
  Chris Barnsey (@BarnseyChr77489) reported 14 minutes ago

  @VodafoneUK I can no longer claim my voucher please fix this

• 
  shaun (@1971wilko) reported 14 minutes ago

  @Benleo Meh, you want bad give @VodafoneUK a go.

• 
  andshar70 💙🐝 (@andshar70) reported 15 minutes ago

  @VodafoneUK is there a problem with full fibre I can't get on my work server but emails working ok?

• 
  Moi (@YewneekPhoto) reported 16 minutes ago

  @VodafoneUK have you got anyone in the UK I can speak to? Actually call, speak, voice? I cannot undertand the heavy accents of your retentions teams and it clearly is bad for your business. A human would be nice.

• 
  Tamzin (@TweetsByTamzin) reported 18 minutes ago

  So funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.

• 
  Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported 20 minutes ago

  @VodafoneUK You've sent me a bill despite me having left Vodafone in February,I tried phoning but your automated system doesn't cover my problem and your TOBI chat has been hanging for 20 minutes,how am I supposed to sort this out