Vodafone Outage Report in Stanhope, County Durham, England
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E-mailProblems in the last 24 hours in Stanhope, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Stanhope, England
Latest outage, problems and issue reports in Stanhope and nearby locations:
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Chris Russ
(@chrisfruss) reported
from
Crook, England
@redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.
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atkinson builders
(@atkinsonbuild_s) reported
from
Stanhope, England
@VodafoneUK #vodafone no signal in stanhope weardale for 2 days sort your selves out . #stanhope #vodafoneshutdown 👎not happy to pay my bill
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Hutchy
(@Paulhut20013625) reported
from
Stanhope, England
@VodafoneUK 5 days with no signal 🤬🤬🤬 #poorservice
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Todd
(@Toddface) reported
@VodafoneUK my mum and sister’s pay monthly account numbers were completely disconnected 7 days ago. After repeated calls to customer services and being told ‘wait 24 hours’ the phone lines have still not been reconnected 7 days later. Calling seems to be getting us nowhere...
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Tom Ellmore
(@TomEllmore67) reported
@VodafoneUK Trying to log in to my Vodafone account to pay my bill but site not working?
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Shari Voted!
(@sharipobjecky) reported
@MarkLeneve @VodafoneUK It aggravates me that these companies charged SO much for service, banking on the fact that they'd only have to provide so-so coverage. Now that we're all at home and they have to actually deliver the bandwidth we're paying for.
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David Bowater BLM
(@Drbowater) reported
@VodafoneUK I've Managed to sort it out now and will delete my original tweet. Your website has some pretty bad bugs though.
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sheila hartigan
(@hartiga20027980) reported
@VodafoneUK Finally received new phone. I specifically asked to receive new SIM with new phone. Assured I would. Unless your SIM’s are invisible...there is NO SIM in the box. I have wasted 30 minutes trying to call or use your useless “bot”! Fix this!
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Toffee_51
(@51Toffee) reported
@VodafoneUK anyone else had issues with Vodafone? I applied for an unlock code on 7th Nov. Was told 7 to 10 days. It is now 4th Dec and nothing. I have queried via chat 3 times. I have queried by telephone once. And I have also sent a letter of complaint. Again nothing.
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Dawn Brumby
(@Dawn_Brumby84) reported
Shocking customer service from @VodafoneUK ordered new iPad to be delivered 30/11. Still nothing and no email to say delayed. Live chat not helpful at all ‘waiting for @DPDgroup_news to collect’
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Rachel
(@rachej324) reported
@VodafoneUK my partner phone as stopped receiving calls and texts he's has tried calling but he can't get through to anyone, can someone please help as he uses his phone for business
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Heidi Gardner
(@heidijg21) reported
@VodafoneUK really disappointed with Vodafone lack of customer service. Spent over 2 hours last night on Chat, being passed from dept to dept with no result, DM’d here last night - no answer & now spent another 2 hours on Chat just to be cut off. How do I get through to someone?
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Eilidh Donaldson
(@ImGingerMidget) reported
@VodafoneUK is there a problem with mast on Isle of Mull (PA70 6HE) no phone signal now for 2 days.