Vodafone Outage Report in Stanhope, County Durham, England
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E-mailProblems in the last 24 hours in Stanhope, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Stanhope, England
Latest outage, problems and issue reports in Stanhope and nearby locations:
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Chris Russ
(@chrisfruss) reported
from
Crook, England
@redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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atkinson builders
(@atkinsonbuild_s) reported
from
Stanhope, England
@VodafoneUK #vodafone no signal in stanhope weardale for 2 days sort your selves out . #stanhope #vodafoneshutdown 👎not happy to pay my bill
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Hutchy
(@Paulhut20013625) reported
from
Stanhope, England
@VodafoneUK 5 days with no signal 🤬🤬🤬 #poorservice
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Fordham
(@Miss_Fordham) reported
@VodafoneUK worst customer service ever. Wasted so many hours of my life trying to sort out mistakes you've made. Never again.
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Cari Rosen
(@cazroz) reported
@JoCallaghanKat @VodafoneUK Just back! Ironically turned down a lift as theoretically train was faster. They got home an hour before us…
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Penny 🏉
(@pennyarnie) reported
@GeorgeMonbiot @andy_williamson @VodafoneUK I tried Shelley Malton. Absolutely nothing, after 11 weeks of hell, I contacted my local MP. No apology, but did get sorted after this. Shelley is a disgrace to her profession. Very rude so no surprise her staff are. Shelley Malton Customer Services, Operations & Digital Director
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zz
(@zz511965) reported
@VodafoneUK @speckyninja This is clearly the experience that you want for any customers stupid enough to remain with you! These are the systems you have designed with one purpose only, to extract as much money as possible from people whilst giving the least possible service!
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John Bowering
(@arbcreative) reported
@VodafoneUK @speckyninja Even a less credible (potentially malicious) customer deceased call could be sent a letter (without the account being suspended) that given 30 days before the request is actioned. It’s hardly rocket science to work for you customers rather than profit.
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ladw
(@lad_w_) reported
@GeorgeMonbiot @VodafoneUK They did something similar when my mum died- told me the only way to close the account was to speak to her. Never thought I’d have to explain to another grown adult human why it wasn’t possible to speak to a dead person, but there I was, explaining to ears that refused to listen
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Greg Packman
(@GregPackman) reported
@GeorgeMonbiot @VodafoneUK Minus the bereaved parent I had a very similar experience in trying to cancel a contract back in 2014. Two years after I cancelled it they sent me a letter claiming I owed them around £500!!
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Hels Griffith & Storm
(@Stormrepawt) reported
@GeorgeMonbiot @GdVikki @VodafoneUK I’ve just been the executor for my Mum’s will and had no problems with her internet provider, phone company and utilities as they all had bereavement teams who responded appropriately. The water company stopped the billing at date of death instead of house sale date.
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Amy
(@abrighterbeat) reported
@GeorgeMonbiot @VodafoneUK You're all right, it's ridiculous. It's one of those things that I do something about and fail, and then it goes in the "to do" pile and then I pick it up and repeat the process, again. And again. Its my fault for not fighting fully, but also really shouldn't be this hard!
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Plain old 🤪Liz #FBPE🇪🇺🏴🇩🇰😷
(@fizilizirhymes) reported
@GeorgeMonbiot @VodafoneUK This is dreadful Vodafone did this to my M-I-L (in 2001 so obviously not changed much) when her hubby died, my husband took the phone, and calmly said, ‘I think you’ll find death cancels all contracts’ and put the phone down. They never bothered her again.