Vodafone Outage Report in Stanhope, County Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Stanhope, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (22%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Stanhope, England
Latest outage, problems and issue reports in Stanhope and nearby locations:
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Chris Russ (@chrisfruss) reported from Crook, England
@redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Hutchy (@Paulhut20013625) reported from Stanhope, England
@VodafoneUK 5 days with no signal 🤬🤬🤬 #poorservice
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Graham (@BarbadoOne) reported from Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Hippie Nixon (@hippienixontog) reported from Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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atkinson builders (@atkinsonbuild_s) reported from Stanhope, England
@VodafoneUK #vodafone no signal in stanhope weardale for 2 days sort your selves out . #stanhope #vodafoneshutdown 👎not happy to pay my bill
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy Bracher (@tracy_bracher) reported
@GeorgeMonbiot @VodafoneUK Very sad to read this as I worked at Vodafone for 12 years, 3 of those in customer services albeit corporate cs But I can concur that if I can ever get to speak to anyone other than their app Tobi it has been wholly unsuccessful & have ended up having to escalate condolences 2u
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James Denning (@JDenning83) reported
Why are @VodafoneUK so stupid!!!! They literally have to be the worst customer service I’ve ever experienced in my life
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Matt Britland (@mattbritland) reported
@VodafoneUK - I have been without mobile data for 2 days now. Is there a problem with your network? I pay for unlimited data and this is getting frustrating.
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morenan (@morenan) reported
@GeorgeMonbiot @VodafoneUK Exactly the same treatment in Spain. My wife died in 2020. Tried many times to cancel her contract. So gave to lawyer dealing with estate. They tried to fool the lawyer, she announced who she was, contact cancelled.
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Jezza (@DemonInsomniac) reported
@VodafoneUK Good customer service! unlike you as a network provider.... maybe you could learn something from them.
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Gerry Sims (@gerwasyer) reported
@VodafoneUK @ThicciDragon21 I suspect not being a couldn't care less corporate machine may work. But that will never happen will it?
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Josh Watson (@Zeragonii) reported
@Luetin09 @GeorgeMonbiot @VodafoneUK This is unfortunate for me to read because my personal experience with Vodafone has been stellar thus far, it's utterly unforgivable how these companies treat elderly individuals and worse still how they treat the bereaved.. I sincerely hope they change their ways.
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Chunky Lover (@ChunkyLover1964) reported
@GeorgeMonbiot @VodafoneUK I've been a customer for about 15 years,after reading this I'm thinking twice now. Thanks for speaking out,good job you have a platform and are able to get noticed👍
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Sulli_A (@sullivam1968) reported
@VodafoneUK @GeorgeMonbiot Looking at George's experience and that of many others, the vile treatment by Vodafone of bereaved families or of those who have power of attorney seems to be systemic and reflective of the worst of side corporate culture.
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Mark Crean (@Mark__Crean) reported
@GeorgeMonbiot @VodafoneUK Thank you very much for this. You are doing a real service to us all calling out these awful companies and the suffering they have inflicted on many thousands of people. I hope companies like this are forced to compensate those affected.