Vodafone Outage Report in Stanhope, County Durham, England
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E-mailProblems in the last 24 hours in Stanhope, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Stanhope, England
Latest outage, problems and issue reports in Stanhope and nearby locations:
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Chris Russ
(@chrisfruss) reported
from
Crook, England
@redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Hutchy
(@Paulhut20013625) reported
from
Stanhope, England
@VodafoneUK 5 days with no signal 🤬🤬🤬 #poorservice
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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atkinson builders
(@atkinsonbuild_s) reported
from
Stanhope, England
@VodafoneUK #vodafone no signal in stanhope weardale for 2 days sort your selves out . #stanhope #vodafoneshutdown 👎not happy to pay my bill
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rowena Reed
(@saphismum) reported
@VodafoneUK Was with you for probably 20 years. Upgrade options were awful. Left. You didn’t care, so nor did I.
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Bob Brockwell
(@BobBrockwell) reported
@VodafoneUK thanks again for wasting my time via DM. Honestly, worst customer service ever. Now having to wait 2 months for installation….
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Carol Smail
(@loyaldrift) reported
@VodafoneUK o/s travellers to London do not visit this companies stores to purchase a SIM totally unethical brought a SIM which was faulty & couldn’t connect refused refund appalling service
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Mikey
(@gapmichael) reported
Leaving @VodafoneUK after only 4 days of broadband activation. Been on the phone to them for more than 4 hours trying to resolve simple issues. Still not resolved. Looking for an active line takeover...Any decent offers @bt_uk or @EE?
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David Peek
(@P2EKY) reported
@O2 rung up to say I was leaving during my cooling off period due to no data ANYWHERE as per txt I received when I got my PAC. Next thing I know I’ve been disconnected so no service. You absolute ARSEHOLES. Signed up to @VodafoneUK. Please confirm I can still transfer my number!
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Emma T 💙💛 🏳️⚧️🏳️🌈Ally
(@FrecklesFieldo) reported
@VodafoneUK I'm now onto someone on live chat as I've also had issues with trying to log in via your website today.
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Laura s
(@laurajayne529) reported
@joeandseph I'm so disappointed with your lack of customer service. Ordered pack through @VodafoneUK on 26th October and I still haven't recieved it. After reassurances that I would get for Thursday nothing has arrived. I've emailed to ask for a refund and no reply.
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Daniel Norburn
(@DNorburn) reported
@VodafoneUK broadband down for nearly 24 hours now in the dn21 region. Not the 1st time this has happened. I'm sure if this was a city centre it will have been sorted quicker. Sort it out vodafone
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Emma
(@twinkled) reported
Hi @VodafoneUK out of interest, why is my wifi performance terrible when there is bad weather? Is there something science-y behind it?
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JordanKhan
(@JordanKhanUK) reported
@VodafoneUK after 5+ months of issues I’m still trying to understand what’s happening with my account. I can’t get through to customer services as the number is “inactive”, advisers in-store can’t help as it’s beyond what they have access to. Please advise