Vodafone Outage Report in Stanhope, County Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Stanhope, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (21%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Stanhope, England
Latest outage, problems and issue reports in Stanhope and nearby locations:
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Chris Russ
(@chrisfruss) reported
from
Crook, England
@redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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atkinson builders
(@atkinsonbuild_s) reported
from
Stanhope, England
@VodafoneUK #vodafone no signal in stanhope weardale for 2 days sort your selves out . #stanhope #vodafoneshutdown 👎not happy to pay my bill
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Hutchy
(@Paulhut20013625) reported
from
Stanhope, England
@VodafoneUK 5 days with no signal 🤬🤬🤬 #poorservice
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ajinkya
(@ajinkyachaobal) reported
@VodafoneUK Surprisingly, Vodafone is saying issue was fixed in less than 2 days. I have spent hours chatting with your support teams over the period of 5 days. I thought of ignoring the speed issue which lasted for more than 20 days. But now I want to raise that too for compensation (2/2)
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Craig Barnet
(@cxbarnet) reported
@VodafoneUK shocked to see a company the size of this passing 100% of CPI increase onto customers...... and then adding another 3.9% to support network upgrades. Nothing you say about your increased cost base will justify this. Will you lower bills when CPI hopefully reduces? No.
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Charlie
(@CharlieUK98) reported
hello my friends @vodafone @vodafoneuk your chat bot TOBI very rude ! I have been trying to speak to someone about a contract renewal all day but apparently agents are busy all day! is there any way you can help me with my query I cannot do a phone call currently
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Trooper
(@Trooper10647910) reported
@MarcMorden @VodafoneUK They sound like ******* arseholes. They should have listened proper to what you said you needed Government will block pay rises to help control inflation yet they allow companies providing services that people have to rely on to behave like this. It absolute ****🤬
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beatriz
(@hi_beatrizhere) reported
@VodafoneUK hey, I got one of the Morrisons code for £5 and I’ve just tried to use it and I was told it has already been used? But I haven’t used it. Are you able to help me with this?
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Peter McGeever
(@Pmac2k) reported
@VodafoneUK I be had to reset my '9 days since the last complete outage of internet' sign. My '18 hours since i was able to stream, browse or check my bank accounts' sign is working well.
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MJB Logistics
(@LogisticsMjb) reported
@VodafoneUK The most horrific company and experience I have ever had. Having spent 4 1/2 hours on the phone today with Vodafone refusing to take ownership of a fault on a new iPhone 14 Pro Business phone #disgusting #awful #canxmycontract
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rosie robson
(@rockyrobson) reported
@VodafoneUK your customer service is shocking!! Why can't you speak to anyone anymore over the phone?! Been a month and still no resolution. Seeking legal action.
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Gareth Thomas
(@unclemuncle1) reported
@VodafoneUK I've been trying to contact someone for three days now and keep getting sent round in circles by your on line "help". How do I speak to a person
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Matthew Zaman
(@Maphew) reported
@VodafoneUK why will you issue pac code !! 3 days I have been waiting . Mobi keeps cutting out. #poorservice