Vodafone outages and service status in Stanhope, England

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stanhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Stanhope, England

Latest outage, problems and issue reports in Stanhope and nearby locations:

• 
  Chris Russ (@chrisfruss) reported 8 minutes ago from Crook, England

  @redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.

• 
  Andrea Sullivan (@Andreasullivan7) reported 33 minutes ago from Chopwell, England

  @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

• 
  richard roe (@ricaceroe) reported 34 minutes ago from Lanchester, England

  Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

• 
  Hippie Nixon (@hippienixontog) reported 46 minutes ago from Annfield Plain, England

  I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

• 
  Hutchy (@Paulhut20013625) reported 46 minutes ago from Stanhope, England

  @VodafoneUK 5 days with no signal 🤬🤬🤬 #poorservice

• 
  Graham (@BarbadoOne) reported 47 minutes ago from Chopwell, England

  @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

• 
  Andrea Sullivan (@Andreasullivan7) reported 53 minutes ago from Chopwell, England

  @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

• 
  atkinson builders (@atkinsonbuild_s) reported 54 minutes ago from Stanhope, England

  @VodafoneUK #vodafone no signal in stanhope weardale for 2 days sort your selves out . #stanhope #vodafoneshutdown 👎not happy to pay my bill

• 
  Andrea Sullivan (@Andreasullivan7) reported 57 minutes ago from Chopwell, England

  @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob (@ChrisJordan1002) reported 6 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Virgin Media are unambiguously the worst company I’ve ever dealt with. They had the recent ruling against them for a reason. Profit over Compassion every single time…

• 
  Enzo Ferro (@EnzoFerro2023) reported 7 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Very sorry for your loss. I left virgin media a few years back after very poor service and I am hearing lots of examples recently of why I will never return.

• 
  mountain life (@MLife202) reported 15 minutes ago

  @VodafoneUK I have vodafone on my credit score stating £9 ive never had Vodafone. What email address can I use to get this ordered

• 
  ShadowMosesLikes🎮🎧💿🏢💿 (@MosesGames) reported 16 minutes ago

  @VodafoneUK @vodafone Without doubt, the worst provider! May I suggest you actually check when bills are paid, in stead of sending messages threatening late fees & limited services! Concentrate on given the service you promise for the outrageous prices you charge! Thieves!

• 
  AnniHawk (@AnniHawk) reported 16 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I'm sorry for your loss. I've had to go through this ghastly business three times now. The worst I had was my FiL's energy supplier, Shell. They knocked on my door a few weeks ago and I told them I'd rather sit in the dark than ever use them again.

• 
  Neal_in_Surrey (@MarcNeal18745) reported 18 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Stick to your guns with them and don’t back down, so sorry for your loss it must be awful for you x

• 
  Vodafone Group (@VodafoneGroup) reported 18 minutes ago

  @NJArcher Hi Nick, we're sorry to hear this! Your local team will be best placed to help. Please reach out to @VodafoneUK on Facebook or Instagram.

• 
  Jane Skudder (@janeskuds) reported 22 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK A shame to see they haven't upped their game. When our dad died, nearly 20 years ago, my sister ended up explaining to a number of call handlers that the account owner would not be able to cancel his own account unless they had a seance...

• 
  TheNeutralGuy (@masterchiefPK) reported 22 minutes ago

  Extremely poor service by @VodafoneUK for international travelers. For frequent travelers like myself I often buy data eSIMs for myself and family however I was left stranded when my Ireland eSIM stopped working in Scotland. Customer service points me to read fine print. Jokers

• 
  Simon (May contain cheese) 🚴‍♂️🏃📖🎶📺🎥🐕‍🦺 (@codsallsi) reported 23 minutes ago

  Had a suspected spam call tried to report it to @VodafoneUK but didn't seem interested, not sure if the number I goggled (191) was spam as well so if you're a Vodafone customer just be on your guard