Vodafone

Vodafone Outage Report in Stanhope, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Stanhope, County Durham, England 12/01/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Stanhope, England

Latest outage, problems and issue reports in Stanhope and nearby locations:

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • Paulhut20013625 Hutchy (@Paulhut20013625) reported from Stanhope, England

    @VodafoneUK 5 days with no signal 🤬🤬🤬 #poorservice

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Stanhope, England

    @VodafoneUK #vodafone no signal in stanhope weardale for 2 days sort your selves out . #stanhope #vodafoneshutdown 👎not happy to pay my bill

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

  • chrisfruss Chris Russ (@chrisfruss) reported from Crook, England

    @redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.

  • ricaceroe richard roe (@ricaceroe) reported from Lanchester, England

    Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • maireadetoile Mairead (@maireadetoile) reported

    @VodafoneUK Hello, are you planning any changes to roaming charges? I’m not planning any cross-border travel but I regularly get switched to the Irish network when I go near the sea.

  • marie_griff Marie Griffiths (@marie_griff) reported

    @VodafoneUK Well I have DMd you now. Can’t believe you will sort this out. I was promised faithfully yesterday it would be resolved today - guess what! Still no internet! How can I make a formal complaint, and will it do any good if I did?

  • Cox403Jon JonCox403 (@Cox403Jon) reported

    @VodafoneUK Given you have stopped supporting Sure Signal and installed a mast in our village which is still not connected, but seemingly applied for planning permission for another, when are you actually going to connect them so we can join the modern world?

  • daniellesxphie Danielle (@daniellesxphie) reported

    @VodafoneUK do you actually have a customer service call centre? Worst customer service

  • loopywhorl Trifurcations (@loopywhorl) reported from Pilton, England

    @VodafoneUK are you able to check a payment issue for me?

  • _MattMorris__ Matt (@_MattMorris__) reported

    @VodafoneUK how come my bill changes every single month but it never says anything about additional charges

  • Keith_Warburton Keith Warburton (@Keith_Warburton) reported

    @VodafoneUK again another day with well below guaranteed internet mbps, 4 days now. Line being monitored for 72hours, poor performance Vodafone. I will be changing supplier.

  • sarahhanley_x •Sarah (@sarahhanley_x) reported from Halifax, England

    Imagine spending hours and days on end to @VodafoneUK to just be ignored! £62.40 my bill INCLUDING £9 insurance yet they’re charging me £9 each month on top of £62.40. Ring them and they tell me it’ll be sorted for month afterwards. NEVER IS!

  • muzza1977 Stu Murray (@muzza1977) reported

    @Teresab1977 @SkyHelpTeam Do not touch @VodafoneUK with a ****** stick, I've spoken to their customer service team more than my own family since march.

  • LauraMarchbank2 Laura Marchbank (@LauraMarchbank2) reported

    @VodafoneUK worst company about! Whole day on the phone to them and they just hung up. I just want my phone fixed or a new one it’s no that hard