Vodafone Outage Report in Stanhope, County Durham, England
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E-mailProblems in the last 24 hours in Stanhope, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Stanhope, England
Latest outage, problems and issue reports in Stanhope and nearby locations:
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Hutchy
(@Paulhut20013625) reported
from
Stanhope, England
@VodafoneUK 5 days with no signal 🤬🤬🤬 #poorservice
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Chris Russ
(@chrisfruss) reported
from
Crook, England
@redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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atkinson builders
(@atkinsonbuild_s) reported
from
Stanhope, England
@VodafoneUK #vodafone no signal in stanhope weardale for 2 days sort your selves out . #stanhope #vodafoneshutdown 👎not happy to pay my bill
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Barry Furness
(@bazlovesbigbuds) reported
@VodafoneUK oh my word your customer service needs some work, sat on one of your call centers and the staff are rude and offensive #shitcustomerservice
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Jem Baxter
(@Jem_h1985) reported
@VodafoneUK is anyone able to help with me a question regarding transfering with a PAC code please? The contract is with another provider in my name but is my sons phone if we move to this network can he use the PAC code in his name or does it need to be in my name? Thanks Jem
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Sarah A
(@Chicken_1983) reported
If anyone is thinking of using @VodafoneUK for broadband, please don’t! It’s not been working since Jan, they can’t fix it, yet won’t realease us from our contract. #vodafone #badcustomerservice #ijustwantbroadbandthatworks
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Rebecca Kite
(@missmysticbeaut) reported
from
Seaford, England
@VodafoneUK Hiya. I wonder if you can help me. My brother recommended me to Vodafone back in February and neither of us have received our £25 Amazon gift vouchers yet?
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Amy Wright
(@amywr86) reported
@VodafoneUK a friend was recently harassed by a guy on the tube.Fortunately she had wifi and contacted her boyfriend and asked him to meet her at the station.Leaving Londoners unconnected on the tube is a major step back. I just left your network today! #Vodafone #wifi #tube
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Josh Mcgreavy
(@Josh_McGreavy) reported
@VodafoneUK will you please stop cutting me off when I’m trying to cancel my contract xx
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Will Venus
(@WillXVenus) reported
@VodafoneUK broadband cut out again. Is this planned? #vodafone #vodafonebroadband
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Rod
(@bermuda_onion) reported
@VodafoneUK Solved my bad signal problems by switching to Plusnet. AND its cheaper FFS !!!!!
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Lewis Staples
(@LewisStaples6) reported
@VodafoneUK seem to have no problem with completely destroying people's personal lives and having a huge impact on their mental wellbeing through making abysmal customer service decisions, avoid this company like the plague!
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Jon Bradbury
(@jonbradbury) reported
@cortina @ThreeUK @VodafoneUK Plus of course people arguing in favour of being charged for something they weren’t last week. And easy to sit in middle England and think it isn’t an issue, but what about those in NI that are frequently in EU (Eire) for work/family or even just near border & phone picks EU mast