Vodafone Outage Report in Stanhope, County Durham, England
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E-mailProblems in the last 24 hours in Stanhope, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Stanhope, England
Latest outage, problems and issue reports in Stanhope and nearby locations:
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Hutchy
(@Paulhut20013625) reported
from
Stanhope, England
@VodafoneUK 5 days with no signal 🤬🤬🤬 #poorservice
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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atkinson builders
(@atkinsonbuild_s) reported
from
Stanhope, England
@VodafoneUK #vodafone no signal in stanhope weardale for 2 days sort your selves out . #stanhope #vodafoneshutdown 👎not happy to pay my bill
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Chris Russ
(@chrisfruss) reported
from
Crook, England
@redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Steph The Mummy
(@RunnerStephanie) reported
@VodafoneUK And just to give you some insight into how difficult it is to get help when you’re unable to talk properly, I’ve asked for help via webchat this morning, so far I’ve been waiting for 11 minutes for your colleague to help me. How long will I have to put up with all this?
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RiKx
(@Rikx_Nu) reported
@VodafoneUK Time has passed now. I tried several browsers on several devices. Also if it was cookies some of the page content would display I believe. Think it’s an access / permission issue personally
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Simon O'Neil
(@simonponeil) reported
@VodafoneUK Another poor effort by @VodafoneUK , asks for details and then does nothing. Shocking service. Is this the new face of business ? Take your money and stuff the customer !!! Asked about canceling contract and the want +£700, what a nerve
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Darren Allez l'OM ⚪ 💙
(@Rotmm) reported
@VodafoneUK The issue is that speeds are OK all day until evening, so clearly no problems with hardware or fibre. Speeds just cut at around 6pm by 98% for reasons.
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Jams
(@how01579183) reported
@VodafoneUK Hi Amy. I have not been able to access my phone. Phonecalls etc for three weeks. I would want a full refund?. I have the postcode and confirmation of your updates that there is no service
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peter jay
(@peterjay205) reported
@ziegfieldstar @VodafoneUK We were with them from the start ……they let us down constantly for two years promised resolving the issues ….that never happened ….still no resolution…..luckily we left to go to virgin fibre …..so glad we did
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Emma
(@scousepie) reported
@VodafoneUK Hi, is there any way on earth of speaking to someone on the phone? I have an issue I need urgently resolved and have spent three hours on chat being repeatedly disconnected
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Michael Chandler
(@MyWords2021) reported
@VodafoneUK No thanks as a joke company that has proved it can’t help but very good at taking money when no longer a customer
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Mark Hall 🏴
(@Hally1974) reported
from
Blyth, England
@VodafoneUK you've got to be some kind of idiot to make an app for WiFi/internet connection complaints that's doesn't work when WiFi/internet goes off....again
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max
(@maxharry1234) reported
@VodafoneUK can you help me my router keeps flashing red then flashing white what does this mean