Vodafone outages and service status in Stanhope, England

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Stanhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Stanhope, England

Latest outage, problems and issue reports in Stanhope and nearby locations:

• 
  atkinson builders (@atkinsonbuild_s) reported 6 minutes ago from Stanhope, England

  @VodafoneUK #vodafone no signal in stanhope weardale for 2 days sort your selves out . #stanhope #vodafoneshutdown 👎not happy to pay my bill

• 
  Andrea Sullivan (@Andreasullivan7) reported 8 minutes ago from Chopwell, England

  @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

• 
  Hutchy (@Paulhut20013625) reported 15 minutes ago from Stanhope, England

  @VodafoneUK 5 days with no signal 🤬🤬🤬 #poorservice

• 
  Andrea Sullivan (@Andreasullivan7) reported 20 minutes ago from Chopwell, England

  @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

• 
  Graham (@BarbadoOne) reported 40 minutes ago from Chopwell, England

  @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

• 
  richard roe (@ricaceroe) reported 41 minutes ago from Lanchester, England

  Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

• 
  Andrea Sullivan (@Andreasullivan7) reported 55 minutes ago from Chopwell, England

  @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

• 
  Hippie Nixon (@hippienixontog) reported 57 minutes ago from Annfield Plain, England

  I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

• 
  Chris Russ (@chrisfruss) reported 58 minutes ago from Crook, England

  @redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🐶🐶Spaniels Rule🐶🐶 (@Spaniels_Rule) reported 5 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK it's a thankless job, having to do it at such a tough time doesn't help. most people are very helpful thankfully. some however demand proof. I am sorry for your loss

• 
  Sameena Ahmad 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SameenaAhmad7) reported 5 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I was surprised that Sky were good when my mum died. BT were awful, demanding to speak to a dead person. Only just got fibre at my place a couple of months ago, will not go with Virgin, too much poor feedback.

• 
  Vicky Taylor (@VickyTa39674252) reported 13 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Terrible company. Zero empathy

• 
  Nina Moir (@neenooor) reported 14 minutes ago

  @SW_Help @VodafoneUK @MayorofLondon What would be good is we put some money into the infrastructure before we build thousands of new homes. Trains getting worse & worse from Waterloo. No reception on mobiles so can’t even check what is going on as the sw train app never works

• 
  Zardoz van Dax (@Z4rdoz75) reported 15 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I went through exactly the same issue, it was only when I threatened them with legal action and exposure they eventually cancelled the contract. Don't give up, don't pay a penny.

• 
  Martyn Moore (@martynmoore) reported 15 minutes ago

  @VodafoneUK The message form on your website doesn't work and your webchat operative says you have no email addresses we can contact you on. Transcripts turn to random characters when a real person takes over. How are we supposed to tell you what an awful company you are?

• 
  Iain (@skywalker1404) reported 16 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK They were awful when my wife passed away absolutely terrible, I had to take to twitter to get any response

• 
  rowey_brolga (@Rowey_brolga) reported 17 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK We did the same after dads death ,one ****** of a company demanded the original death certificate, I changed residential address to local lawn cemetery ,phone 1800 3825633(letters)and never engaged again

• 
  Dorastar1 (@Dorastar1) reported 18 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK It seems there is always that one company who is awful at this, we had no trouble with most but f-i-l's insurance company told me they'd all had bereavement training, I told them that it really needed more than just "talk in a soft voice" and actual useful policies.

• 
  Kartikay Maloo (@maloo_kartikay) reported 21 minutes ago

  What a bad service Vi! My dad got his intl roaming pack recharged from india for Scotland and yet it has been 2 days there is no network in his phone. He is struggling like hell and your customer service team does not even care. @ViCustomerCare @VodafoneUK