Vodafone Outage Report in Annfield Plain, County Durham, England
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Full Outage Map
E-mailProblems in the last 24 hours in Annfield Plain, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Annfield Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (22%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Annfield Plain, County Durham, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Durham |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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Vodafone Issues Reports Near Annfield Plain, England
Latest outage, problems and issue reports in Annfield Plain and nearby locations:
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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claire ralston
(@claireralston1) reported
@VodafoneUK I’ve written a formal complaint on your web page. I’ve asked multiple times for a manger to call me back, but apparently that isn’t the policy either.
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Rich Collier
(@richcollierr) reported
@VodafoneUK Hi I have DMd you, the issue isn't with my phone but the process itself
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Thalia
(@Thalia_Smith10) reported
@VodafoneUK is actually the most shocking service ever I swear I can not wait til my contracts run out so I can **** off
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Dannyy Brill
(@Dannyy_xD_) reported
@VodafoneUK absolutely appalled by the level of service while trying to get our broadband connected in our new home. We still have no go live date and with working from home having no internet is causing quite the issue! Disgusted is an understatement.
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Louise Cole
(@alouisecole) reported
@VodafoneUK Yet another tedious, frustrating and still unresolved run in with your online chat "help"line. Why can't you sort it so that I don't have to spend 2 x 2 hour sessions, one 1 x 1 hour session and 2 x 15 mins sessions, get cut off three times in one chat etc.?
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✨Little Parry✨
(@MadameCupcakes) reported
@VodafoneUK Cutting a long standing customer off in a pandemic is not only cruel but dangerous when they need a medic. As a Telecommunications company, there is a duty of care to keep people connected & if problems arise, better communication. Cutting off my services is unwarranted rn.
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Mr RA
(@The_Scoreboard) reported
All it took was contacting the complaints department to get my @VodafoneUK issue sorted. 24 hours of chasing around and no help to 5 minutes of actually getting assistance.
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Thalia
(@Thalia_Smith10) reported
@VodafoneUK I’ve already waited two hours it’s a joke had the same issue a few months ago never got sorted probably will never get sorted now shocking company all I ever have is issues and stress
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jay 🇲🇺
(@jaaa4y) reported
@jamesj0int Wtf I’m on Vodafone and they’re not sending me this @VodafoneUK explain???
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✨Little Parry✨
(@MadameCupcakes) reported
@VodafoneUK @JohannthanSmyth Hey Saul how about I get some much needed Customer Service too? I still have no Customer support after being without my Home Phone, Wi-Fi & Mobile for over a week now, essential for Vodafone to get back to me on this - there is a duty of care from companies, fair play please?