Vodafone

Vodafone Outage Report in Washington, Sunderland, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Washington, Sunderland, England 03/05/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Washington, Sunderland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Vodafone Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • Cjreefdiver Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Bonnie_Bex Beccy MacFarlane (@Bonnie_Bex) reported from Castleford, England

    @VodafoneUK I already have a Vodafone contract and I had seen on a previous tweet that any contracts taking out before a certain date would not be affected.Also why would I have to pay roaming charges for in a country for example Greece, you are automatically connected to Vodafone network

  • Puzz156 Puzz (@Puzz156) reported

    @VodafoneUK I already tried your customer service team. They found no problem with their connection.... But my router died, so what's the logic here?

  • awolverined aatish davda (@awolverined) reported

    @VodafoneUK - Cancelled my service, and I am still being charged! really Vodafone? - chat with advisor - I will add the notes on your account as the cooling off team is on call and you need to call them once as your services are showing active due to which you have been charged -

  • dawnywarny Dawn (@dawnywarny) reported

    Wow @VodafoneUK are horrendous! I’ve never known anything like it 🤯 staff don’t carry out their jobs properly, they’re rude, call centre so loud you can’t hear the person speak, billing me 6 months after I left & reporting missed payments to cred ref agencies for no reason 🤯

  • dowd_patrick patrick dowd (@dowd_patrick) reported

    @VodafoneUK your customer service is simply shocking. I have had issues which I have been trying to sort out since July. Your instore have refused to help and your call centre leaves me on hold for 1.45 hours just to hang up. Awful

  • grandadmcfc grandad (@grandadmcfc) reported

    @thefuturesblue1 @VodafoneUK I left 10 year ago been with 3 since 👌 no problems

  • SarahgreenSa Sarah green (@SarahgreenSa) reported

    @VodafoneUK I have never had such appalling and disgusting customer service from a company in my entire life!!! A complete catalogue of errors on your part trying to upgrade our existing broadband to fibre! It is still not resolved and this has been ongoing since early December

  • Violinbeau Fiddler & the Cat (@Violinbeau) reported

    @VodafoneUK please stop sending me texts to ask me to enter your Samsung bundle free prize draw, when I try and enter I get error messages every time saying too many attempts, one successful attempt would be nice! All correct info entered, what is the problem?

  • lyddiepopshardy Lydia Hardy (@lyddiepopshardy) reported

    @VodafoneUK Thank u Trev - it has been sorted out now. The point is it was a really painful difficult experience 2 contact VF - and navigate the telecommunications systems with various call options - none of which fitted - so I want to make a complaint to raise awareness re dissatisfaction

  • Noodle86stu Stu Harker (@Noodle86stu) reported

    @VodafoneUK are an appaling company. It's near impossible to speak to someone who can actually help. No service where I live since November yet I'm told the masts are strong with no issues. 🤔 Please just terminate my contract