Vodafone

Vodafone Outage Report in Washington, Sunderland, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Washington, Sunderland, England 01/11/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Washington, Sunderland, England

The most recent Vodafone outage reports came from the following cities: Gateshead and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomDurham Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • s_t_u_a_r_t_p Stu Paterson (@s_t_u_a_r_t_p) reported from Peterlee, England

    @VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • 468jimmy The coffee bell (@468jimmy) reported from Newcastle upon Tyne, England

    @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

  • DarrenMeadows01 Darren Meadows (@DarrenMeadows01) reported from Peterlee, England

    @Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • liam27OFFICAL Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England

    @VodafoneUK is running very slow today even on 4g

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • AllenDCJnr Allen Curtis (@AllenDCJnr) reported from Sunderland, England

    @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

  • Paulhut20013625 Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England

    @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

  • M0RNR Brian Pickup (@M0RNR) reported from Sunderland, England

    @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

  • GazzaG1 Gary Ayre (@GazzaG1) reported from Wingate, England

    @VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • CSharp4EverMore csharpforevermore (@CSharp4EverMore) reported

    @VodafoneUK Having dealt with customer services before, the only way I will do this is if I document my interactions with you and post the results for the future +so on. I've used Vodafone from 2011 and 100% things have gone downhill. First agent could actually deal with queries not pass.

  • composerinNE Nigel Fletcher (@composerinNE) reported

    @VodafoneUK anybody help me broadband activation. Should have been Friday now Sunday still no Internet. Spent hours on the phone and live chat. But no help. Need it for work tomorrow!!

  • SilverDionysus Nikki Maher (@SilverDionysus) reported

    @VodafoneUK Can you answer me this WHY has all of a sudden my phone decided my router is NOT supported. So WiFi works but can't log in to see WHOs attached to my WiFi, can't attempt AGAIN to reattach stupid extender. Why?????

  • uggggi Ugggi (@uggggi) reported

    Dear @VodafoneUK I’m customers of @VodafoneTR . I’m not happy with them bcs roaming is worst,I can’t talk inside of the my home and won’t use internet.If i want to answer my calls i should change room to balcony.They can’t fix the this problem.@VodafoneUKhelp

  • TempleBrief Jonathan (@TempleBrief) reported

    @JoButterfly888 So kind to offer. He will have mine this week if nothing happens. It would be good for @VodafoneUK to respond or honour its promises. Huge profit from a vulnerable single person in his tenth decade - but no service. I will sort out. @tescomobile do some good deals. Thanks you.

  • Solcina17 Solcina (@Solcina17) reported

    @VodafoneUK I've been trying to cancel my contract, for months. I also went to 1 of your high street shops with proof of ID and got a new PIN. Told to call your appalling customer service for cancelling which in return told me to go back to one of your shops with proof of ID?!?!?

  • avery_becci Becci Avery (@avery_becci) reported

    @VodafoneUK is the online Chat down? Whenever I go onto it, it just seems to freeze without anything happening! Seems impossible to speak to somebody at the moment!

  • PeterDMack Peter Mack (@PeterDMack) reported

    Terrible customer service from @VodafoneUK- asked for the same information multiple times, told to do the same “fixes” multiple times, told it will be resolved when I return to the uk, then a week later I’m told I can’t be helped as I’m a corporate customer. Total incompetence 👎🏼

  • MartinaMcCarne3 MartinaMc (@MartinaMcCarne3) reported

    @VodafoneUK Sending a dm is just starting another conversation which I have done now 10 times!!! I’m told they can’t help me as they don’t deal with Vodafone advantage discount. I have started numerous@live chats, rang customers services and my last conversation with them I was told my

  • RobAmour Rob Amour (@RobAmour) reported

    @VodafoneUK can you tell me why my Apple Watch isn’t picking up a mobile data network in France when my phone is?