Vodafone

Vodafone Outage Report in Washington, Sunderland, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Washington, Sunderland, England 09/18/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Washington, Sunderland, England

The most recent Vodafone outage reports came from the following cities: South Shields, Gateshead, Ryton, Sunderland, Newcastle upon Tyne and Whitley Bay.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouth Shields Internet
United KingdomGateshead Phone
United KingdomRyton Phone
United KingdomGateshead Wi-fi
United KingdomSunderland Wi-fi
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

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Vodafone Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • GazzaG1 Gary Ayre (@GazzaG1) reported from Wingate, England

    @VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP

  • safcbrett Brett Redmayne (@safcbrett) reported from Sunderland Bridge, England

    @VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • M0RNR Brian Pickup (@M0RNR) reported from Sunderland, England

    @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • justnicholajane Nichola Jane (@justnicholajane) reported from Ryton, England

    @VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • DarrenMeadows01 Darren Meadows (@DarrenMeadows01) reported from Peterlee, England

    @Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone

  • SpartinMartin84 SpartinMartin (@SpartinMartin84) reported from Whitburn, England

    What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • s_t_u_a_r_t_p Stu Paterson (@s_t_u_a_r_t_p) reported from Peterlee, England

    @VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi

  • AllenDCJnr Allen Curtis (@AllenDCJnr) reported from Sunderland, England

    @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

  • liam27OFFICAL Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England

    @VodafoneUK is running very slow today even on 4g

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • justnicholajane Nichola Jane (@justnicholajane) reported from Ryton, England

    @VodafoneUK get your shit together, 3 days of me web chatting to try fix my phone only to be told it’s a network issue with more people involved too. I need my phone, I work away 🙄🙄🙄😡

  • Paulhut20013625 Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England

    @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • 468jimmy The coffee bell (@468jimmy) reported from Newcastle upon Tyne, England

    @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jakejakepatrick Jake (@jakejakepatrick) reported

    @Joser_72 @VodafoneUK @ScottDafydd Was on hold for 3:26 minutes, only to be hung up on. Am in Norfolk and had no internet since 8am, so currently can’t log on to work. Great to see Vodafone customer service is still abysmal!

  • vale49ers Tom Vale (@vale49ers) reported

    @VodafoneUK still broadband isn’t working and was told you had been made aware of an outage in our area but your checker says everything is fine. Literally fed up with how inconsistent this broadband is!!!!!

  • lozzawattz Laurenbub (@lozzawattz) reported

    @VodafoneUK give me free unlimited data. Cause yet again there is a "problem" and i have no broadband. Again. Getting a joke now

  • angryecolady SparkleTigerFrog (@angryecolady) reported

    It's amazingly hard to cancel your shitty @VodafoneUK home broadband when the connection is so bad you can't load the online advisor and their phone number constantly drops the connection. Am sooooo angry right now.

  • SamboHardy Sam Hardy (@SamboHardy) reported

    @VodafoneUK @Mohamed2nkara Don’t do it. We’re 6 months in to a promotion to get Echo Dot and Amazon Firestick. Oh. And the Broadband is down. Again. 3 hours on hold.

  • Gameswithjames1 Gameswithjames (@Gameswithjames1) reported

    So third day without internet @VodafoneUK with no resolution or any real attempt to fix the problem. Kindly reply to my most recent DM?

  • michaelhreed 𝕄𝕚𝕔𝕙𝕒𝕖𝕝 🇬🇧 🇿🇦 🇺🇸 🇿🇼 (@michaelhreed) reported

    @VodafoneUK @ed_mead I never understand why people use Vodafone to start with. Almost always overpriced.

  • sharontynan Tomsha78 (@sharontynan) reported

    @VodafoneUK Please, please someone speak to me from Vodafone. As soon as I’m able I will ditch Vodafone, absolutely disgusted with the service!!!

  • RealAleDave Real Ale Dave (@RealAleDave) reported

    @VodafoneUK why has there not been anything to acknowledge the apparent wide spread broadband issues? Yours comms on home broadband issues are awful.

  • vale49ers Tom Vale (@vale49ers) reported

    @VodafoneUK no internet since 8:15am and no surprise poor customer service from Vodafone.....time to change internet provider to someone more reliable