Vodafone

Vodafone Outage Report in Washington, Sunderland, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Washington, Sunderland, England 03/14/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Washington, Sunderland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • liamsholder91 Tinybuddyskunk (@liamsholder91) reported from Newcastle upon Tyne, England

    @VodafoneUK why is the app not working for ??

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

  • MrJamesCCC Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • AnneliseBeau Annelise Hamilton (@AnneliseBeau) reported from South Shields, England

    @VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.

  • ricaceroe richard roe (@ricaceroe) reported from Lanchester, England

    Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

  • katiewakenshaw Katie Wakenshaw (@katiewakenshaw) reported from Newcastle upon Tyne, England

    @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

  • shanekalvin42 si grant (@shanekalvin42) reported from Wallsend, England

    @GeorgeMonbiot @VodafoneUK Awful company! Had exactly the same issue .

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • NewHartleyFire ⭐️Jason⭐️ (@NewHartleyFire) reported from Newcastle upon Tyne, England

    @VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!

  • robhinds Rob (@robhinds) reported from Blaydon-on-Tyne, England

    @kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long

  • ams_larssen amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England

    @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • daveyboyfid Dave John (@daveyboyfid) reported from Longbenton, England

    @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

  • stephent122 🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported from Walker Gate, England

    Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

  • handbagwarrier Gerbil (@handbagwarrier) reported from Seaham, England

    @VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • loveisapill Rachel (@loveisapill) reported

    Never mind the fact I was supposed to receive a call back in April about Internet offers, and never did, so actually ended up paying more for the same thing - that we haven't recieved yet!!! Avoid @VodafoneUK - don't expect any decent level of customer service or experience.

  • EEPChris EEPChris (@EEPChris) reported

    @VodafoneUK I want to cancel my #broadband and i want to do it online as I can’t speak due to a severe throat infection. Please help!

  • Portal_Queen Sarah Robson (@Portal_Queen) reported

    @VodafoneUK OK if that is correct then a) why did your customer service agent tell me that yesterday, and b) absent a data breach, how did a random third party get my number on the exact date I went out of contract?

  • thunderratz ThunderRatz (@thunderratz) reported

    @VodafoneUK There is scheduled maintenance in my area till the 30th! I cancelled my landline and broadband because I could only afford one service so I'm totally reliant on having a signal that works. I'm having to use BT WiFi at £7.99 a day at the moment. Not happy.

  • matt_dathan Matt Dathan (@matt_dathan) reported

    @VodafoneUK Hi Thomas - it's ALL ACROSS LONDON (I've struggled to get signal in Brixton, Clapham, Islington, but by far the worst seems to be across Westminster, and it's been going on for the last two months. So have there been "known issues" in all of those areas for the last two months?

  • sw37ans Simon Williams (@sw37ans) reported

    More poor customer service from @VodafoneUK this time over the phone.....left hanging "I'll go and find out for you !" Never came back. Not as bad as the online chat experience last week though where I was passed to 5 different people !

  • ShaqLeBongo Shaq 👊🏻⚫️⚪️ (@ShaqLeBongo) reported

    @VodafoneUK No I haven’t and I don’t intend to after I tried to upgrade online and despite never missing a payment in 10 years with you and earning well over the average wage, I was told I didn’t meet your checks, yet I passed with @SkyUK and for a much better deal. So Adios Amigo’s

  • TreePettsCasts Tree Petts Casting (@TreePettsCasts) reported

    OMG anyone with Vodafone? I am having a mare @VodafoneUK ! spoke re POSSIBLY moving over,they send me a contract with wrong monies. WANT to ensure contract cancelled - 50 mins on phone- to be told that there aren’t enough questions to get me thru security so can’t cancel! WTF!!!

  • Coco3yoon Fatima 🇪🇷 (@Coco3yoon) reported

    @VodafoneUK Hi! I’m VERY annoyed. Apparently there’s work being done in my area till next Friday. What am I supposed to do with that information exactly?? How am I supposed to survive with no network.

  • Coco3yoon Fatima 🇪🇷 (@Coco3yoon) reported

    I’m sooo frustrated. No signal till end of next week. No other mast to connect to so I need to be out from very early every day. This is a joke @VodafoneUK. Is someone planning to put me in a hotel till then because the nonsense compensation offered is nothing for this trouble