Vodafone

Vodafone Outage Report in Washington, Sunderland, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Washington, Sunderland, England 01/13/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Washington, Sunderland, England

The most recent Vodafone outage reports came from the following cities: Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomDurham Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Vodafone Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • Cjreefdiver Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • LinzianneC Linzi-anne Campbell (@LinzianneC) reported

    @VodafoneUK I have been requesting an MKC for nearly a month now, every time I am sent the NUC which is not what I need. Please can someone competent send me the MCK to unlock my phone or I may as well cancel my contract now

  • Emmaarrr1 Emmaarrr (@Emmaarrr1) reported

    @VodafoneUK you make me sad. :( Not being able to play animal crossing with friends on my gigacube. Why. Please help.

  • RichardHilsley Richard Hilsley (@RichardHilsley) reported

    @VodafoneUK HARMAN in c/relations messed my account damaged credit file had a complaint over 5month no phone for 4month because of HARMAN go refused upgrade told try again in 90days only 7month with no phone Invest in uk call centres and you wouldn’t lose custom 3 lines gone

  • Mark83847262 DirectorOfTheMetaverse (@Mark83847262) reported

    @VodafoneUK This has been such a shambles service I am worn out by the whole experience

  • KirstenTisdale Kirsten Tisdale (@KirstenTisdale) reported

    Anyone else got problems with voicemail for @VodafoneUK ?? It didn't alert me to a message yesterday (and it's not showing on the list of messages) and ringing 121 from my phone couldn't get through - had to remote dial in!

  • mirosh79961814 Il Nonno Nanni (@mirosh79961814) reported

    @VodafoneUK a very bad company with awful service. In one year, three times for 2/3 days no internet connection and #VodafoneUK doesn’t care about how is working from home or children in GCSE 🤬 if you are thinking to switch to Vodafone, please DO NOT .

  • beckyyjadee_ becky (@beckyyjadee_) reported

    @VodafoneUK have been unable to recieve calls for years. Got a new phone and contacted vodafone on 17th Sept to try and amend this, was told all was fine. Just missed a crucial telephone appointment with SAMHS as a result, now can't get help from vodafone. please advise

  • ProjectStarshi1 Project Starship (@ProjectStarshi1) reported

    @VodafoneUK Why is the account system down online on the Vodafone website?

  • _DetteM † Insta ; DetteMoko (@_DetteM) reported

    My network hasn’t been working all day WHats going on @VodafoneGroup @VodafoneUK I’m definitely changing to another

  • pompeyhedge ed francis (@pompeyhedge) reported

    @VodafoneUK as usual GU1 is running at less than 1mbps on 4G, 5G not working as usual. Complete joke.