Vodafone Outage Report in Washington, Sunderland, England

Problems in the last 24 hours in Washington, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Washington, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Phone	3 months ago
Gateshead	Phone	4 months ago
Gateshead	Internet	4 months ago
Newcastle upon Tyne	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  Annelise Hamilton (@AnneliseBeau) reported 4 minutes ago from South Shields, England

  @VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.

• 
  Tinybuddyskunk (@liamsholder91) reported 10 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK why is the app not working for ??

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported 11 minutes ago from Walker Gate, England

  Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

• 
  amieenotaimee 🌻 (@ams_larssen) reported 16 minutes ago from Sunderland, England

  @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

• 
  Julie Brown (@espanajules) reported 18 minutes ago from Newburn, England

  @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

• 
  Geoff Wade (@GeoffWadeSwim) reported 26 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  si grant (@shanekalvin42) reported 27 minutes ago from Wallsend, England

  @GeorgeMonbiot @VodafoneUK Awful company! Had exactly the same issue .

• 
  Jill Robinson (@jilly2010) reported 34 minutes ago from Sunderland, England

  Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

• 
  Rob (@robhinds) reported 40 minutes ago from Blaydon-on-Tyne, England

  @kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long

• 
  richard roe (@ricaceroe) reported 40 minutes ago from Lanchester, England

  Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

• 
  Julie Brown (@espanajules) reported 41 minutes ago from Newburn, England

  @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

• 
  Julie Brown (@espanajules) reported 43 minutes ago from Newburn, England

  @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

• 
  Katie Wakenshaw (@katiewakenshaw) reported 47 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

• 
  Mr James 📚 MCCT (@MrJamesCCC) reported 51 minutes ago from Wallsend, England

  @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

• 
  paul mcgeary (@macca554) reported 52 minutes ago from Peterlee, England

  @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

• 
  g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported 52 minutes ago from Seaham, England

  @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

• 
  Dave John (@daveyboyfid) reported 54 minutes ago from Longbenton, England

  @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

• 
  Gerbil (@handbagwarrier) reported 54 minutes ago from Seaham, England

  @VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown

• 
  Tom Bray-field (@tom_bray) reported 56 minutes ago from Durham, England

  The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

• 
  ⭐️Jason⭐️ (@NewHartleyFire) reported 58 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A (@andy____07) reported 6 minutes ago

  @JoGoodwinDance @VodafoneUK I'd not hold your breath. I've waited 12 days for orders I placed. One for a birthday today and still they are waiting collection by dpd. I was told yesterday they hope to have them collected by next Wednesday for them to then be delivered. Shocking service by both companies!

• 
  WWE Supercard Saviour Retired (@Known_As_G) reported 7 minutes ago

  @VodafoneUK fix ya dam app

• 
  Scott Gardner (@ScottGardner18) reported 10 minutes ago

  @VodafoneUK Worst customer service I’ve experienced. Tell you one thing. Experience another. If they tell you a delivery in 1 week expect at least 3

• 
  hinksly💙 (@hinksy70) reported 12 minutes ago

  @VodafoneUK They'll end up with a phone an no signal anyway

• 
  Rob Hattersley (@360_RobH) reported 16 minutes ago

  Can't help thinking that being transferred 4 times for a simple account question means your customer service system has got too complicated @VodafoneUK. Maybe drop the chatbot and invest in training for real people so that they can answer a wider range of queries?

• 
  🌟 John 🌟 (@johnnytriathlon) reported 19 minutes ago

  @missbecka_ @VodafoneUK Urgh, did they give you the standard line about checking DPD when it ships which does not address your question. On the outside they say they want to help but really they seem clueless.

• 
  Seb (@farquaard1) reported 29 minutes ago

  @VodafoneUK Can you tell me why it is so hard to cancel my broadband contract?

• 
  Howard Keane (@codemonkey3350) reported 31 minutes ago

  My 4G LTE is at 1mbps everywhere I go, but when I tried my wife’s @VodafoneUK SIM card in my phone I was getting 30mbps. Which suggests to me that the excuses about masts, network contention, and my device being the problem from @o2 is nonsense

• 
  Dave Co (@DavSpurs74) reported 31 minutes ago

  @VodafoneUK Hi Lisa Marie I’m trying to cancel one device contract which has come to an end, and open another. To cancel, I have to speak to a rep. Spent so long on hold yesterday and an yet to get through.

• 
  A (@andy____07) reported 32 minutes ago

  @cmiddisd @VodafoneUK Clair I'm waiting 12 days and my orders are waiting in dpd to collect. I've only been told wait for a text from dpd when they are delivering. Problem is dpd are at least 7-10 days behind on there order collection and deliveries. Shocking service.