Vodafone

Vodafone Outage Report in Washington, Sunderland, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Washington, Sunderland, England 05/10/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Washington, Sunderland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Sunderland, South Shields and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Total Blackout
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Vodafone Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • Cjreefdiver Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mrjdevans Jon Evans (@mrjdevans) reported

    Dear @VodafoneUK , as a communications company i have never ever found it so hard to talk to you! i need to order a replacement sim card for my 78 year old mum and you have made it so so so hard to speak to a human in your organisation! Please help me! #crap!

  • SaltBarbican Salt (@SaltBarbican) reported

    @Tessleymoor @VodafoneUK I know what it’s like that’s why I retweeted it . They waste so much of our time sorting out their problems so we can use the service and pay them!

  • DavidJCockcroft David Cockcroft (@DavidJCockcroft) reported

    @VodafoneUK can you let me know why I’m still not online following my move please? Can’t get hold of your help either. Any chance?

  • PeterDobbing 𝙿𝚎𝚝𝚎𝚛 𝙳𝚘𝚋𝚋𝚒𝚗𝚐 (@PeterDobbing) reported

    'No service' from Vodafone (again). @VodafoneUK

  • Hyoga21 Santiago (@Hyoga21) reported

    @VodafoneUK Well ... this is happening as I said since last night around 10pm and is still the same. Even after restarting the router. I’ve read that this is a problem coming from Openreach so not sure what are you planning to investigate.

  • nicksaich1 Nick Saich (@nicksaich1) reported

    Getting on for 2hrs outage now @vodafoneuk ... did as you asked and private messaged you with details and still no response??

  • gazza47 Gary Wilson (@gazza47) reported

    @VodafoneUK @beauty_useless Can’t stand the horrible croaky voice on the Vodafone radio adverts. Have to turn it down until I’m sure it’s finished

  • slackjawsally Sarah McComish (@slackjawsally) reported

    @VodafoneUK is there a problem with Vodafone broadband atm? None of my devices can get on WiFi. Please help

  • ZoeWestermanBLB Zoë Westerman 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ZoeWestermanBLB) reported from Otley, England

    @VodafoneUK please can you contact me. I've spent 1hr on to your live chat & just going round in circles!!!! 191 just hangs up on me. Its important details to update. Terrible customer experience

  • missradders Hannah 🙋🏻‍♀️ (@missradders) reported

    @VodafoneUK Hi. Is this number I am being contacted by frequently, an official Vodafone representative please? 01423 718553 If not you might want to check it out; very aggressive and rude salesman who was nothing short of patronising and there are other reports online of similar