Vodafone

Vodafone Outage Report in Washington, Sunderland, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Washington, Sunderland, England 03/18/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Washington, Sunderland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Vodafone Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • ams_larssen amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England

    @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • katiewakenshaw Katie Wakenshaw (@katiewakenshaw) reported from Newcastle upon Tyne, England

    @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • MrJamesCCC Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • daveyboyfid Dave John (@daveyboyfid) reported from Longbenton, England

    @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • stephent122 🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported from Walker Gate, England

    Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ChantalArmstr13 Chantal Armstrong (@ChantalArmstr13) reported

    @VodafoneUK Yes I’ve ordered one now but that’s not the point. The service is so bad and should take that many calls to sort out where my phone is / was and now I need sim but have to wait days for.... yet you take money for my phone and new contract but I can’t use it 😓

  • VictoriaBS8 The Victoria (@VictoriaBS8) reported from Bristol, England

    @VodafoneUK Live chat is cumbersome, slow & difficult to use. Why is there not the option to speak verbally with a @VodafoneUK customer services representative?

  • oapexplorer chrissie lifton (@oapexplorer) reported

    @VodafoneUK I would love a replacement Apple Mac I have been with Vodafone since the 1980’s am on top broadband speed which is intermittent no one has dealt with it properly perhaps you have too many customers to provide a reasonable service honouring your promised broadband speeds ?

  • Manjit5ingh Manjit Singh (@Manjit5ingh) reported

    Is anyone else facing network issue since morning. I have three device all vodafon and all losing signal. #vodafoneuk

  • blaisezm Blaise Costabir (@blaisezm) reported

    Oh so the idiots at VI have a social media team to speak to me bcos of tweets but they do not hv a responsible service team to respond to my problems. How do you like that? @VodafoneIdeaIN @VodafoneUK @ViCustomerCare BTW even the bots hv stopped responding, like company like bots

  • Lauren86167191 Lauren (@Lauren86167191) reported

    @VodafoneUK I will not go to a DM as I want this to be public! I will be writing a formal complaint to yourselves and forwarding it to @BBCWatchdog absolutely disgusting service! We have a whole town affected!

  • Jonthan241 Jonathan Davidson (@Jonthan241) reported

    @VodafoneUK Ninja Multi Serve Blender, Sony waterproof headphones, Smartwatch, Coffee maker, Tablet, £100 worth of books, Slow cooker, Pressure cooker, Food hamper, £100 off Vodafone bill, £100 Amazon voucher, Heated blanket #VeryMeRewards

  • Konohamara666 Dascălu Alexandra Gabriela (@Konohamara666) reported

    @VodafoneUK @VodafoneUK #VeryMeRewards I'd wish for my money back for a Unlimited Max plan when my network speed was between 1.2 and 2.6 Mbps when a Unlimited Lite plan had 41 Mbps in the same spot

  • florencegraceuk Florence Grace | The Self Love Mama (@florencegraceuk) reported

    @VodafoneUK we had to cancel our broadband contract with you two months ago as you don’t supply the area we’ve moved to and you’ve just emailed to say you’re no longer cancelling it??? Why?! You literally don’t serve our area so what will we be paying for???

  • AbuBakrIsmail9 Abu Bakr Ismail (@AbuBakrIsmail9) reported

    @VodafoneUK I'd get a new laptop to help with uni work during COVID. #VeryMeRewards