Vodafone

Vodafone Outage Report in Washington, Sunderland, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Washington, Sunderland, England 01/18/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Washington, Sunderland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomDurham Internet

Community Discussion

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Vodafone Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • MrJamesCCC Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • stephent122 🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported from Walker Gate, England

    Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • liamsholder91 Tinybuddyskunk (@liamsholder91) reported from Newcastle upon Tyne, England

    @VodafoneUK why is the app not working for ??

  • katiewakenshaw Katie Wakenshaw (@katiewakenshaw) reported from Newcastle upon Tyne, England

    @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • ams_larssen amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England

    @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • daveyboyfid Dave John (@daveyboyfid) reported from Longbenton, England

    @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • patriotsausage The Patriotic Sausage (@patriotsausage) reported

    @DavidDavisMP @VodafoneUK Was your negotiating technique to tell them you no longer want to be a customer, that you won’t be paying any bills, but you still want free access to their network? After all, they need you more than you need them ...

  • fitandfiftytwo Gregory (@fitandfiftytwo) reported

    @DavidDavisMP @VodafoneUK Think about the money we lent them (6 billion pounds) for the 3G network that they refused to pay back to the tax payer.

  • SMiLiNGNoelH Noel Harding (@SMiLiNGNoelH) reported

    @DavidDavisMP @VodafoneUK No deal is better than a bad deal; just walk away; sunlit uplands; holding all the cards; they need you more than you need them.

  • garethpacker Gareth Packer (@garethpacker) reported

    @DavidDavisMP @VodafoneUK No phone is better than a bad phone.

  • beamusup1958 Laurie (@beamusup1958) reported

    @DavidDavisMP @VodafoneUK Yep and yet they constantly phone you to provide “customer service” when all they are doing is trying to flog you something. Do they realise how transparent they are?

  • tubiesuk Tubies (@tubiesuk) reported

    @DavidDavisMP @VodafoneUK As someone who started their career in the contact centre at @VodafoneUK the incompetence was probably from the customer....just sayin. Seriously. Get a grip. People have real problems in life. Like ringing daily and being on hold for hours to enquire about bounce back loans

  • Gameswithjames1 Gameswithjames (@Gameswithjames1) reported

    @The_Chadnesss @VodafoneUK Yeah this is the thing, I've not had a single problem in over 3 years but as soon as this came up, they literally couldn't have handled it worse. And I know they're under a lot of pressure with people working from home and Covid but still, this is pretty unacceptable!

  • Graham4Health Graham Roberts (@Graham4Health) reported

    @JimMFelton @DavidDavisMP @VodafoneUK You must never have dealt with Vodafone!!! Their systems, website and service are in a league of their own. Abysmal! It’s not necessarily the staff, it’s the IT systems that fail to deliver. Unfortunately, Vodafone is the only mobile signal available where I live. 😡

  • annmairelee Anne Marie. FBPE I WILL FOLLOW BACK👊 (@annmairelee) reported from Ballynapierce Bridge, Leinster

    @DavidDavisMP @VodafoneUK You govt’s spectacularly incompetent handling of this Pandemic is directly responsible for thousands of needless deaths & you’re worried about a phone service. At least you had 6 hours to waste. Some people have had their time permanently taken away. @DavidDavisMP #ToriesOut

  • Muttispeaks Sharon Knight FBPE Wear a mask! (@Muttispeaks) reported

    @fascinatorfun @DavidDavisMP @VodafoneUK And when/if you do get a reply it is invariably from a minion and quite rude. Mole Valley MP has never fought for his remainer constituents & I have no idea what he does to ‘earn’ his salary & expenses.