Vodafone

Vodafone Outage Report in Washington, Sunderland, England

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Washington, Sunderland, England 12/23/2025 08:55

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Washington, Sunderland, England

The most recent Vodafone outage reports came from the following cities: Gateshead and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomDurham Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • liamsholder91 Tinybuddyskunk (@liamsholder91) reported from Newcastle upon Tyne, England

    @VodafoneUK why is the app not working for ??

  • MrJamesCCC Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • katiewakenshaw Katie Wakenshaw (@katiewakenshaw) reported from Newcastle upon Tyne, England

    @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • stephent122 🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported from Walker Gate, England

    Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • ams_larssen amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England

    @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • daveyboyfid Dave John (@daveyboyfid) reported from Longbenton, England

    @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • kathiemcgregor4 kathie.artist (@kathiemcgregor4) reported

    @rickblackman01 @VodafoneUK @EE They haven’t really said anything about it either, just a automated message on their customer service line. 🙁

  • AshleyPiperKRO Ashley Piper (@AshleyPiperKRO) reported

    @VOXImobile As Voxi uses the @VodafoneUK network, do Voxi users connect to the @ThreeUK network just like Vodafone users do?

  • DadWorried86 Worried Dad (@DadWorried86) reported

    @VodafoneUK I'm having issue with @TalkTalk charging me for 900mbps but supplying 330mbps. i have been on with them for 4 hours and it doesn't seem there able to fix my issue, so it looks like ill be cancelling with them and looking for another isp. @TalkTalk you have me told me it will be fixed in 24hrs so ill give it until Friday and if its not fixed ill cancel my contract

  • lucyerber Lucy Erber (@lucyerber) reported

    @wmarybeard @VodafoneUK Firstly you will be entitled to compensation-won’t help you now I know but I ended up with nearly 1 free year from Plusnet for something similar. But you can attach your mobile to your laptop and run that from the phones 5G. Google it for instructions how

  • _W33_Shane Shane Deery 📱 (@_W33_Shane) reported

    Hey @EE can I ask what’s the best number to call your customer service team when calling from another network as I have just joined EE in the last few weeks & have limited signal at my home address & yes I currently have an contract with @VodafoneUK as well 👍

  • R4ck4tt4ck RackAttack (@R4ck4tt4ck) reported

    @fekitcba @VodafoneUK @ThreeUKSupport its not their fault that customer service isnt taken seriously, but doent make it any less painful for us trying to get outcomes & fixes vs just bs comms

  • Pingu2k4 Pingu (@Pingu2k4) reported

    Its pretty concerning that this was the case. I've managed to make contact with emergency services another way now, but how many have been unable to contact emergency services and suffered as a result today? @EE @VodafoneUK @bt_uk Not being able to call 999 is a major issue.

  • johnsouthwales johnsouthwales (@johnsouthwales) reported

    @VodafoneUK @ThreeUK @VodafoneThreeUK the problem with merger, which mast in ammanford is being used, Vodafone is on top of Argos, three on top of BT. If three is down, Vodafone is down. If voda goes off, three goes off??

  • DINESHKOLHARE Awaken Indian (@DINESHKOLHARE) reported

    @AdityaBirlaGrp @VodafoneUK @ViCustomerCare I did not get my 130 GB data as well as your service sucks in my area after multiple complaints also no issue resolved. Neither i can connect with your customer care nor any other options. I am shareholder of your company but 2/3

  • mcginty46 Mcginty (@mcginty46) reported

    @iamtomskinner Yes..same here..@ThreeUK and @VodafoneUK merged and now it's ****..