Vodafone Outage Report in Washington, Sunderland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Washington, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (17%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Washington, Sunderland, England
The most recent Vodafone outage reports came from the following cities: Sunderland, Newcastle upon Tyne and Gateshead.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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paul mcgeary (@macca554) reported from Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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Katie Wakenshaw (@katiewakenshaw) reported from Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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richard roe (@ricaceroe) reported from Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Rob (@robhinds) reported from Blaydon-on-Tyne, England
@kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long
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claireeyy (@claire_green20) reported from Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Tinybuddyskunk (@liamsholder91) reported from Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
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Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Dave John (@daveyboyfid) reported from Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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Julie Brown (@espanajules) reported from Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Jill Robinson (@jilly2010) reported from Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Tom Bray-field (@tom_bray) reported from Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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🏴Stephen Townsley (@stephent122) reported from Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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Zara (@ZaraStClair) reported from Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Julie Brown (@espanajules) reported from Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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Adrian Smith (@adeysmith680) reported from Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Julie Brown (@espanajules) reported from Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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Annelise Hamilton (@AnneliseBeau) reported from South Shields, England
@VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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William McFadyen (@WillDog1210) reported
or the @VodafoneUK "back team" is just lazy...cause after FOUR 24 hour waits still nothing, been told it could have been a BLANK sim i was sent, and till no solution so you can just go ahead and cancel this sim IM DONE!!!! After my phone loan paid off, BUH BYE!!!!!!!
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Yvonne Maxwell (@yvonnemaxwell19) reported
@VodafoneUK I have raised a complaint. I was offerer compensation but then 1) I couldn’t then complain and 2) nothing could be sent to me in writing about you not blocking my stolen phone when I asked .
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Taulant R (@e_x_pression) reported
@VodafoneUK Secondly I dont have a pin and I can’t set one up because the Vodafone website doesn’t recognise my number. Without a pin I can’t request a Pac code (is this even legal?). My number is +44 7391 657475 and has been active for the last two years with Vodafone. Please help!
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Sharon Brown (@SharonB63941150) reported
@VodafoneUK @VodafoneGroup Another customer lost. Ripping off pensioners, you're a disgrace. Helpful customer services, that's a joke. Try updating your script. Useless.
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Yvonne Maxwell (@yvonnemaxwell19) reported
@VodafoneUK Now being told or stock problems etc don’t know if it’s in stock . Oh can’t give an exact date for it to arrive .
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jodyrule (@jodyrule) reported from Winkfield, England
I can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals
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Peter (@parsleysidings) reported
@VodafoneUK starting as a new customer with you tomorrow PM. Supposedly the kit is coming via DPD. I’ve been told that it has been delayed and DPD will contact me. Heard nothing. Starting to get concerned.
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Tom Cairns (@swlines) reported
@chriswithers13 @CityFibre Yes, and BT essentially isn’t an option here. It’s just laughable that Cityfibre cannot be bothered to fix the error that their own people made. They said to me when they did it it would be fixed in a few days. @VodafoneUK can’t do much about it either AFAIAA
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Russ Simpson (@exactvilla) reported
@VodafoneUK I never learn my lesson with Vodafone. Another order with a delivery day for today and low and behold. Not happening due to technical problems. Unbelievable. Another day off for nowt
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MG (@MarkG19828) reported
@VodafoneUK Unfortunately Dean seems to have gone quiet on me after asking me to PM him, great customer service #Vodafone