Vodafone

Vodafone Outage Report in Washington, Sunderland, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Washington, Sunderland, England 12/12/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Washington, Sunderland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomDurham Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomGateshead Phone

Community Discussion

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Vodafone Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • SpartinMartin84 SpartinMartin (@SpartinMartin84) reported from Whitburn, England

    What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year

  • safcbrett Brett Redmayne (@safcbrett) reported from Sunderland Bridge, England

    @VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already

  • justnicholajane Nichola Jane (@justnicholajane) reported from Ryton, England

    @VodafoneUK get your shit together, 3 days of me web chatting to try fix my phone only to be told it’s a network issue with more people involved too. I need my phone, I work away 🙄🙄🙄😡

  • s_t_u_a_r_t_p Stu Paterson (@s_t_u_a_r_t_p) reported from Peterlee, England

    @VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi

  • liam27OFFICAL Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England

    @VodafoneUK is running very slow today even on 4g

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • DarrenMeadows01 Darren Meadows (@DarrenMeadows01) reported from Peterlee, England

    @Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • GazzaG1 Gary Ayre (@GazzaG1) reported from Wingate, England

    @VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP

  • 468jimmy The coffee bell (@468jimmy) reported from Newcastle upon Tyne, England

    @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

  • M0RNR Brian Pickup (@M0RNR) reported from Sunderland, England

    @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • Paulhut20013625 Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England

    @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • justnicholajane Nichola Jane (@justnicholajane) reported from Ryton, England

    @VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!

  • AllenDCJnr Allen Curtis (@AllenDCJnr) reported from Sunderland, England

    @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • stubbsy9649 Stubbsy (@stubbsy9649) reported

    @VodafoneUK I have bought a mobile WiFi from you with 15gb data but you have only given me 6gb and you stupid automated system will not let me speak with anyone

  • Laurencewinston Laurence winston (@Laurencewinston) reported

    @VodafoneUK still waiting for a reply to my question this morning about an upgrade on my iPad i have been a customer for about 20 years hate to go to EE

  • Powell170 Carl Powell (@Powell170) reported

    @EE how about you hit me up with an upgrade deal worth of a customer who’s been with you for 10+ years! New iPhone upgrades are #ott @O2 @VodafoneUK

  • MrsDawnWilsher Dawn Wilsher (@MrsDawnWilsher) reported

    @DPDgroup_news @VodafoneUK Thank you for messing me about all day. I have a broken phone that was meant to be collected today. A whole day sat in for the driver to log that the parcel wasn't ready for collection when he arrived. Would have been nice if he bothered to arrive!!😡

  • kew13 Kayateewhy (@kew13) reported

    @VodafoneUK very disappointed in customer service 5 hours on the phone organising two new contacts and 2 offers you haven’t been able to are able to apply. To have to call you again or speak to a robot is exhausting. You gave me empty promises.

  • babyjalebiz BabyJalebi (@babyjalebiz) reported

    @EE EE sucks *****. Hidden charges, terrible customer service. @VodafoneUK is the best hands down. Speed, price point, contracts, and customer service especially.

  • Giddsy84 G 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Giddsy84) reported

    @VodafoneUK Hi, just wanted to know if you think it’s acceptable for me to be without internet for 14 days (and counting) of the last 30 days? Your operator was unable to agree with me. All I want to do is cancel at no extra cost! Worst service ever.

  • slmkingsley kingsley (@slmkingsley) reported

    @Josh_More Vodafone! They were great but have lost a little love since they ended their sure signal and now I can’t get texts in my house anymore @VodafoneUK

  • sdukey37 Simon duke (@sdukey37) reported

    @VodafoneUK Hi Vodafone, 3 days later and I still have no signal or net on my phone. Its approaching 2 weeks now.....how long is this going to take? I'm paying you to provide me with a service under contract and yet I have no service.

  • HoppingJackdaw Ben (@HoppingJackdaw) reported

    @VodafoneUK Having issues connecting to 4G near my house - there's like a 1/2 mile circumference deadzone. Fine outside that. Has been an issue since beginning of July (when I joined Vodafone) - seemed fixed at end of last week but back with a vengeance now. Help!