Vodafone Outage Report in Washington, Sunderland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Washington, Sunderland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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MarkMyWord
(@MarkMyW44144102) reported
@VodafoneUK They have changed my plan without asking my permission from £10 to £100. Now I am asking them to solve this issue every each of them connecting or directing me from diferent deparment to another one. What disgraceful experience I am having with Vodafone,
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MarkMyWord
(@MarkMyW44144102) reported
@VodafoneUK @SophiaThakur They have changed my plan without asking my permission from £10 to £100. Now I am asking them to solve this issue every each of them connecting or directing me from diferent deparment to another one. What disgraceful experience I am having with Vodafone,
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WM
(@WhistlerzMaw) reported
@VodafoneUK Nope no explanation and am vodafone broadband customer. The £5 a day compo we are getting is pointless as I am now down nearly a week’s wages as we are left with no internet connection.
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RyanPlush 🏴🤝🇺🇦
(@RyanPlush) reported
@lentejota6 @VodafoneUK I already have a good deal! 😭 It's just how bad they are at customer service that hurts their reputation with me. I would absolutely not recommend someone use them, even if they were the only network with a working signal where I live lol
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Nitin Patil
(@patilnitin661) reported
@VodafoneUK, House move Vodafone couldn't provide service at new address so contract was terminate with no balance of payment but the system charged me £224 as balance payment for 4months which reflects on my credit score till date, Vodafone has not corrected their mistake.
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Helen Hallam
(@helen_hallam) reported
Hi @VodafoneUK on the 6th July I arranged the transfer of our Broadband service to a new address. The original activation date you gave, of the 26th came and went, so did the 2nd activation date. I was asked to wait another 24-48 hours on Monday. I’m still patiently waiting… 😩
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jackie-ross lavender 🍂
(@jackrosslav) reported
full 5g in central london and i can’t even load a youtube video @VodafoneUK your service sucks!
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MarkMyWord
(@MarkMyW44144102) reported
@VodafoneUK They have changed my plan without asking my permission from £10 to £100. Now I am asking them to solve this issue every each of them connecting or directing me from diferent deparment to another one. What disgraceful experience I am having with Vodafone,
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Aspiring Grumpy ***
(@MrGrumPea) reported
@VodafoneUK hello, I’m currently on the phone with your customer service centre about a shoddy installation. They are telling me I have to get it fixed by OpenReach. My contract is with you. Can you help?
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(n)ess 🐍
(@esswynn) reported
a week with @VodafoneUK broadband…and no internet activation. My phone contract is ending with them next month too, and at this rate I won’t be a returning customer 😬