Vodafone

Vodafone Outage Report in Washington, Sunderland, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Washington, Sunderland, England 11/19/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Washington, Sunderland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomDurham Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomGateshead Phone

Community Discussion

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Vodafone Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

  • liam27OFFICAL Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England

    @VodafoneUK is running very slow today even on 4g

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Kenneth_Iain Kenneth (@Kenneth_Iain) reported

    @TheBearBoo @VodafoneUK I'm sorry Burr! I'm not gonna lie: yours is added to the long list of Vodafone complaints I've heard over the years. I'm sorry it's having such a horrible impact though! Hope you're able to resolve the issue soon 😥 Probably a dumb question, but do you not use Authy for 2FA?

  • PerrinsSarah Sarah Perrins (@PerrinsSarah) reported

    @VodafoneUK highly disappointed that it has taken two and half hours to try to resolve a simple situation which has now escalated into a full complaint

  • MichaelLeeColl3 Michael (@MichaelLeeColl3) reported

    @VodafoneUK Can you sort out the data signal in the Haywards Heath area RH16. You have palmed me off with serval excuses now. I have signal but the data transfer is non existent.

  • DaniValkyrie_ DaniValkyrie (@DaniValkyrie_) reported

    @TheBearBoo @VodafoneUK Vodafone is nothing but trouble. The amount of times I've had trouble is just a joke and after these contracts I will be going else where. Sorry you are having to deal with them.

  • TheBearBoo BearBoo 🖤​​ (@TheBearBoo) reported

    Just giving everyone the heads up. Due to @VodafoneUK & their disgrace of customer service & number porting. I won't be in anyone's streams due to me being logged out of my Twitch account & unable to receive texts to get back in. 13 days without a phone number.

  • MichaelTapper93 Michael Tapper (@MichaelTapper93) reported

    @VodafoneUK price increase of 13.8% to pre agreed monthly tariff - what options do customers have to cancel? That is scandalous and daylight robbery. Especially given current climate. @MartinSLewis @MoneySavingExp

  • Jason1112345 Jason (@Jason1112345) reported

    @VodafoneUK anyone else having broadband issues today? Connect is close to non existent for past hour

  • sAx247 sAx247 (@sAx247) reported

    @VodafoneUK If your Network is experiencing serious reception problems because of the planned 4G/5G switch over, is it not imperative to inform your customers?

  • Jordan_13131313 Jordan13 (@Jordan_13131313) reported

    Such poor service @VodafoneUK when looking after someone been with you for 20 years ! How is it other phone companies will offer me a better deal to go with them than you will after 20 years ?

  • LynneDewar6 Lynne Dewar (@LynneDewar6) reported

    @VodafoneUK ….. what does a customer need to do to cancel a home broadband contract? Impossible to contact you by phone and your assistant TOBI puts you into a never ending queue. After trying to upgrade to fibre to fibre the service has been appalling so time to leave. Help!!