Vodafone Outage Report in Washington, Sunderland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Washington, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Washington, Sunderland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ben clinch
(@WoollyMaggot) reported
Me: "I wound like to cancel my @OpenreachHelp cos i am getting 1MB speed & paying £27/mo, and i can get a better deal with @VodafoneUK using 4G. BT "ah that will cost u £191 cancellation fee cos we r robbing bastards who dont give a flying **** if you have shite broadband"
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Koplanski
(@guss3tt) reported
@VodafoneUK Nah, think I'm just going to leave you. Been a customer for well over 10 years and ever since I joined there's been an error with your billing department. Nobody ever wants to take responsibility for it, so looks like I'll have to.
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Brian Johnson
(@MustardSeedUK) reported
@VodafoneUK If someone has a mobile broadband data-only SIM on a rolling 30 day contract and wishes to change to a 'Unlimited Max Data SIM plan - 12 months', do they have to take out a new contract with a new SIM and then cancel the old one? I can't see a way to upgrade.
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Simon E
(@thelazydj) reported
@VodafoneUK Extremely Slow 4g speeds, slow WiFi from your router, extortionate price quoted to upgrade my sons contract. Long term customer with 3 contracts and broadband and treated terribly. So probably not as it would take quite a lot for me to stay. What about puc code?
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Ed Wareham
(@edwareham) reported
@WoollyMaggot @OpenreachHelp @VodafoneUK Hi Ben ring this number they have to supply you 10mb download it’s a government policy. BT Universal Service Provider 0800 783 0223 I was getting real bad download and they wanted 300 pounds get out penalty from me but it got waived and they sorted me out with 4g broadband
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I Mohamed
(@IMohame80245479) reported
@VodafoneUK @N5JFY I have DM’d you, and my phone got disconnected after me tweeting my complaint, how convenient ! Wish Vodafone were as quick with other queries and complaints.
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Lucy Moran ☕️⚖️
(@LucyJaneMoran) reported
@VodafoneUK Your wifi is truly truly terrible
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Nicole 🚀🛰
(@nightcourt107) reported
@VodafoneUK help! I have had zero reception for the last two hours. No issues according to signal checker and I can't log into MyVodafone because I can't receive texts...
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Peter Taylor🌍
(@PJTaylorClinPsy) reported
@VodafoneUK Thanks, we're in touch with someone who is trying to fix it currently
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Katy McGrory
(@katymcgbysea) reported
from
Seaford, England
@VodafoneUK hi, been having drop outs and slow for the last week. Too many for the chat bot. Please help!