Vodafone Outage Report in South Shields, South Tyneside, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Phone | |
| Gateshead |
Wi-fi | |
| Sunderland |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Brian Pickup
(@M0RNR) reported
from
Sunderland, England
@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Moore
(@SteevoToday) reported
@VodafoneUK @Nope26060925 Is the fix still ongoing? I’m seeing some people saying there’s is back up but ours is still down.
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callan :)
(@sonicsuper445) reported
@VodafoneUK Hey I need help, I’ve opted out of my £20 BVB and topped up £50 but I’m not able to get a £50 BVB till the 13th of FEB When it runs out, is there any chance we’d be able to get that sorted?
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Dr G.
(@godders45) reported
Scam calls pretending to be National Crime Agency (?) saying my N.I. number being used in fraud @VodafoneUK using 07766 255750. Suggest you block and ban these scammers on your network immediately! @Bucks_SurreyTS @actionfrauduk
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Hilary McCollum
(@hilarymcc7) reported
4 weeks ago I reported a fault with my in-warranty iPhone 6s to @VodafoneUK. They promised to send a repair bag. It never came. Last Thursday I contacted them again. They promised me a replacement phone, next day delivery. It didn’t arrive. 1/3
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No! Not the MindPROBE!!
(@DrOho) reported
@CooperHillier @geoffcockwill @VodafoneUK Throw it at the wall. Doesn’t help the phone at all but it’ll make you feel better 👍
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Johnbritton
(@barnjack) reported
@VodafoneUK Interesting- I’m already a Vodaphone customer
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Ep3
(@Norrin75Radd) reported
@VodafoneUK only 6 more days and I'll be a sky customer 👍 Worst broadband service provider ever!!! Goodbye.
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Darlene Corry
(@DarleneCorry) reported
@VodafoneUK You need to sort this out with @hilarymcc7 She has literally gotten different stories from you every day for a week, except for Tues when she couldn’t face the time and energy. When will she get her phone, which keeps being promised to arrive tomorrow- and never arrives?
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Hilary McCollum
(@hilarymcc7) reported
Yesterday, @VodafoneUK told me was out of stock. Offered me a repair bag or pay £171 for an upgrade to unspecified phone at unspecified tariff. Today's offer - wait for a repair bag or for an iPhone 6s to come into stock (could be weeks). Is this what passes for customer service?
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ɥsoʇuıɔɯ uɐı
(@ianmcweb) reported
@VodafoneUK calling 191 sends me a text to chat to an advisor, trying to get anyone on Vodafone chat is impossible and tells me to call 191. Stuck in an infinate Vodafone loop trying to get help from #Vodafone