Vodafone Outage Report in South Shields, South Tyneside, England
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Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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*****@Birth🏴🤝🇺🇦
(@FUBSatBIRTH) reported
@GeorgeMonbiot @VodafoneUK This is poor customer service I agree. However what I don’t understand is if this has taken so long why? Like most other things.A copy certified or otherwise of the death certficate to the company along with copy of POA for father at most is all that’s required they have to close
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jenny
(@lothersdalelass) reported
@GeorgeMonbiot @VodafoneUK Hi George. Just to put the case for getting it right. When my son died of cancer in February @ThreeUK cancelled the contract with immediate effect. Ceased his number but allowed me keep his device (with content intact) and no risk of it being locked. Perfect service 🌟
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Dave
(@Bigcalf69) reported
@GeorgeMonbiot @VodafoneUK I had no issues with Vodafone when I needed to cancel after my dad passed. In fact they were absolutely fantastic and very sympathetic. I'm sorry to hear you had a bad experience.
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Joanne C
(@JoanneC1963) reported
@GeorgeMonbiot @VodafoneUK When my Dad died I took over speaking to the call handler because she just didn’t listen and kept asking Mum to put Dad on so they could speak to him. In the end I said “what part of dead don’t you get” I felt terrible for Mum.
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Ben Grabham
(@BenGrabham) reported
@GeorgeMonbiot @VodafoneUK The ignoring of a legal Power of Attorney is surely something that @OFCOM should be all over - poor poor Governance
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Milky🍃💚🍃 Save The Northern Meadows
(@Michell43749136) reported
from
Cardiff, Wales
@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
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MF
(@Grad42_MF) reported
@GeorgeMonbiot @VodafoneUK Exactly. After a nightmare with Virginmedia I am now trying to cancel my mothers mobile phone account with O2. Not used for a least a year. Why we support these Companies and their shoddy service especially to older folk.
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Iain Montgomery
(@H0raceWimp) reported
@VodafoneUK @GeorgeMonbiot Garbage. Dumped you years ago, when during a months long effort to cancel a contract your own staff were calling each other liars and hanging up while I stood being ignored. This is just Standard Operating Practice and has been for years.
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Kirsty 🇪🇺🇬🇧🏴🏴🌼🌻
(@mcneil_kl) reported
@GeorgeMonbiot @VodafoneUK It took me a year to finally be rid after my cancelled account was never fully cancelled adding a charge each month. Hours of calls every month until eventually I stopped trying, resulting in debt collectors who thankfully believed me & passed it back to Vodafone. Never again.
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Janitor (Airstrip One)⚖️♿
(@justmy2penneth) reported
@GeorgeMonbiot @VodafoneUK Every comment on this thread shows the contempt we are held in by these organisations. On the deaths of my parents I wrote a letter (remember them) as executor (with copy death cert.) to each one & stopped payments. I found I had few problems. Any that were I simply ignored.