Vodafone Outage Report in South Shields, South Tyneside, England
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Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Wi-fi (15%)
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Phone (15%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne, South Shields and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Phone | |
| Gateshead |
Wi-fi | |
| Sunderland |
Wi-fi | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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Brian Pickup
(@M0RNR) reported
from
Sunderland, England
@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Noobtoons ✰ Twitch (She/Her)
(@noobtoonsTv) reported
My internet keeps cutting off half way through streams and I am having to restart stream from scratch the last few days now. This is very frustrating and don’t help my anxiety, am too scared to even click go live now. What are you doing to me @VodafoneUK 😤
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Claire
(@cmaybury11) reported
@peacekpr79 @VodafoneUK Ah yes the constant instructions to swap SIMs , restart phones etc, when they know it’s their infrastructure. Really poor customer service
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Artois Storzin 🏴❤️🇱🇻❤️🇪🇺
(@unsealingend) reported
from
Manchester, England
@VodafoneUK the most expensive and worst network in UK and maybe Europe. 5G in my city centre Edinburgh and now Manchester the worst. My partner has Vodafone too and it’s the same issue. Horrible!
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Alex
(@hotspur_alex) reported
@itsarz_uk @VodafoneUK Sadly, not yet. I cannot even get the Vodafone speed checker to load today, the connection is so slow. Disappointing.
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Shane Hodgson
(@shanehodgson) reported
@VodafoneUK If I learn Ukrainian can I have a stable enough landline broadband so I am able to work from home please!! Within 10 miles of Milton Keynes station, no mobile signal indoors and a landline broadband that's dumped me out of 5 meetings this week and is now totally dead
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Ellie | Alpaca
(@Ellie07589836) reported
@noobtoonsTv @VodafoneUK Lol I feel you with that, just that I'm having pc issues and random blackscreens instead of dumb internet 💀 Hope it gets fixed soon ♥
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Miss Maj 👩🏼🏫
(@MissMaj_) reported
I have had some of the worst experiences ever over the past 36 hours from @VodafoneUK two “glitches” in less than 24 hours and two phones that I mysteriously can’t pick up but no one can fix them or help me. Think it might be time to leave!
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Andy Lewis
(@LewisAndy80) reported
@VodafoneUK my broadband has been down since 8am, no IPv4 address to connect to. This is now a monthly repetition and I'm still to receive the credit promised the last time it went down for 24 hours - what is going on
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Ryan Brittain
(@ryanbrittain1) reported
@VodafoneUK funny that I give notice on a long term contract and since the day I gave notice the reception on my phone and ability to open apps, download etc has deteriorated. #poor
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Stef N
(@DerPropagator) reported
@VodafoneUK Good morning. Any chance of finding out about the Internet outage in Welwyn Garden. I might have to do something other than procrastinating on my day off if it isn't fixed. Thanks.