Vodafone Outage Report in South Shields, South Tyneside, England
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Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (26%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent Vodafone outage reports came from the following cities: Hebburn, Newcastle upon Tyne, Seaham, Sunderland, Washington, Stanley, South Shields, Jarrow and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Hebburn |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Seaham |
Phone | |
| Sunderland |
Wi-fi | |
| Washington |
Phone |
Community Discussion
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Vodafone Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Brian Pickup
(@M0RNR) reported
from
Sunderland, England
@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Bell
(@Mark_7Bells) reported
@VodafoneUK @VodafoneUKBiz Sunday 16/01/22, 23:00hrs, Boardband down. Monday 17/01/22, 08:30hrs, reported fault Monday 17/01/22, 09:00hrs, Tech Team identified fault and arranged repair Tuesday 18/01/22, 10:00 fault fully repaired I recommend, Vodafone Business Broadband.
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Charlotte Willis
(@Char_Willis) reported
@VodafoneUK I need your help please. Can one of your customer service team get in contact. Thank you
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Adam #GSBOUT
(@adambrown93) reported
@VodafoneUK why have your 4G speeds been poor for a week?
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Tamsyn Nichol
(@tamsynnichol) reported
.@VodafoneUK I’m abroad and locked out of my account and cannot find a way to get hold of you. Tried everything. Can you help?
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Dolphin Diver
(@dolphindiver) reported
@lukerigg @VodafoneUK I know. I've been told I have to take it as annual or unpaid leave. I know there is AFL claim but that only pays half my salary for the day. I'm trying to work out who in VF I need to take it up with. I appreciate the offer of help!
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Fearchar/飛鶴
(@fear_eile) reported
@VodafoneUK seems to inform online comparison sites that its "Superfast 2" (nominally 67 MB) connection is available but then only offers the slower "Superfast 1" (nominally 38 MB) service. 🤷 Marketing fail! 👎
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Claire Daniels
(@IceIce_Maybe) reported
Still struggling getting my freebie when I purchased my Pixel 6 in December! Neither @madebygoogle or @VodafoneUK will accept ownership of the issue and keep sending me back to the other! Very poor service!
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BARKER
(@stavrosbarker) reported
@VodafoneUK ‘Unbeatable network for reliability’. I give up reporting how many calls drop in London. If it’s that bad in our capital, how bad is it in rural areas?
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BARKER
(@stavrosbarker) reported
@VodafoneUK Just like the CEO of Vodafone. Won’t answer the questions and deal with the problem.
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professor
(@inevitableaddic) reported
@ViCustomerCare @VodafoneUK @VodafoneGroup see your network speed even to after 12 it's not ******* 4g ************* Indians only want to loot these bastard never want to do their duties have some concerns please stop their salaries t