Vodafone Outage Report in South Shields, South Tyneside, England
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Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (13%)
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Phone (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Phone | |
| Gateshead |
Wi-fi | |
| Sunderland |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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Allen Curtis
(@AllenDCJnr) reported
from
Sunderland, England
@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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The coffee bell
(@468jimmy) reported
from
Newcastle upon Tyne, England
@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Brian Pickup
(@M0RNR) reported
from
Sunderland, England
@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Seani D’man
(@LoverSeani) reported
@VodafoneUK isn’t there a better way to deal with no signal after a PAC in fail than “wait three days, we will call you” I mean 2 days with no service & now another 3 days & how can you call someone back with NO service #TalkmobileUK I need this sorted but nothing is moving⏩
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Gemma Caine
(@GemsCaine) reported
@VodafoneUK again delivering shocking customer service... I've never known anything like it in my life. Wasting allll my days trying to sort THEIR mistakes out!!
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tsitsitfringe
(@tsitsitfringe) reported
@VodafoneUK I have never experienced worse customer service. I was told to DM them and have now waited nearly three hours for someone to respond to my message that was simply confirming the passcode they sent me. I have had no working broadband for a week now.
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Clarice Wale
(@ClariceDionne) reported
And how many times do I have to call in to actually speak to someone who can help. How many hours of my day do I need to waste on this. Absolutely disgusted. @VodafoneUK I need answers
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Megaaaan
(@MeganAroskin) reported
@VodafoneUK Oh I fully understand that, it’s just the number of times I’ve done that and nothing changed after you get me? Like I wasted my time because Vodafone was supposed to help too many times but nothing was done, so I’m just asking if I’m wasting my time if I do it or will I get help?
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Roger Morgan 💙
(@rogervmorgan) reported
Why do mobile phone companies make upgrading such a painful process @VodafoneUK - we found an online deal for my wife saving £300 over 2 years but not available for upgrade customers 😡 - so new contract needed, port old number, and cancel old contract #painful #irritating
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Clarice Wale
(@ClariceDionne) reported
Once again I have been completely screwed over by you @VodafoneUK five phone calls later after being hung up on and lied to and there is still no resolution and staff refusing to escalate my case. Who’s going to pay the wages I’m losing please?
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Andrew Cutts
(@map_andrew) reported
@VodafoneUK So when you say 'This isn't the level of service we expect to deliver at Vodafone and we'd love to put things right' what are you going to do? Because at the moment your plan seems to be to keep emailing me about an account that isn't mine.
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Jason McLeod
(@JasonMc45818628) reported
@VodafoneUK sent a DM this morning for someone to help, still waiting. The service I am currently getting from Vodafone is SHOCKING.
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Roger Morgan 💙
(@rogervmorgan) reported
@VodafoneUK Your ‘best deal’ was 31% more expensive per month compared to the online deal plus a bigger upfront cost. Time to treat existing customers better!