Vodafone

Vodafone Outage Report in South Shields, South Tyneside, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in South Shields, South Tyneside, England 11/24/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomGateshead Phone
United KingdomGateshead Wi-fi
United KingdomSunderland Wi-fi

Community Discussion

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Vodafone Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • AllenDCJnr Allen Curtis (@AllenDCJnr) reported from Sunderland, England

    @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • GavMcElroy Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • M0RNR Brian Pickup (@M0RNR) reported from Sunderland, England

    @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

  • liam27OFFICAL Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England

    @VodafoneUK is running very slow today even on 4g

  • GavMcElroy Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK I’ve heard nothing but bad news about them fella

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • SpartinMartin84 SpartinMartin (@SpartinMartin84) reported from Whitburn, England

    What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year

  • 468jimmy The coffee bell (@468jimmy) reported from Newcastle upon Tyne, England

    @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahHeleneuk Sarah Hélène 3.5% 🇺🇦🕷 #FBPA #FBPE #REJOINEU #TS (@SarahHeleneuk) reported

    @VodafoneUK I'm leaving you @VodafoneUK in a couple of weeks. Your 78mbs overcontended network in GU20 6J* area only delivers 3 - 28 mbs most of the day, forcing me to use 4g. @TrooliFibre is getting my business. Don't get me started on your wifi routers with 12m range!!

  • ThreeisTerrible ThreeisTerrible (@ThreeisTerrible) reported

    @VodafoneUK Internet and phone line both down

  • HayleyFairbair4 Hayley Fairbairn (@HayleyFairbair4) reported

    @VodafoneUK after another month of no signal at work your retention team agrees the signal issues in the area but still want me to pay the whole contact to get rid. I couldn’t answer when my husband was called for a kidney transplant! Isn’t that enough!

  • msskillen Mark Skillen (@msskillen) reported

    @VodafoneUK Day 3 now without internet due to a mistake on Vodafone side. Spoke to more customer support yesterday who marked all this as a complaint and informed us that a manager would phone back within 24 hours which we are still waiting on. This impacts me WFH tomorrow

  • sdrich94 Sam Richardson (@sdrich94) reported

    @VodafoneUK I doubt you'll be able to help, the upgrade team tried multiple times yesterday and they had no luck

  • Gemma1308 Gemma (@Gemma1308) reported

    @VodafoneUK 2 weeks now theres no signal at all in twickenham, where I work customers can’t use their phone to connect to our services, in the month of raising your prices more then ever I have not been able to use what I pay for, I should not be paying a full bill this month!

  • SERGIO_FELLA81 Frank Hanna (@SERGIO_FELLA81) reported

    @VodafoneUK @SamsungUK My 24month contract isn't up for renewal until JULY this year.. yet after last Update my Phone is playing up, (slow, turning itself off etc) I thought this sort of Crap was done away with... 🙄🤔📱🗑

  • TotalSmeghead89 Siânbob Squarepants (@TotalSmeghead89) reported from Haverfordwest, Wales

    @VodafoneUK Upgraded my phone yesterday was told by your customer service department my phone would be delivered today by DPD as long as I signed my agreement by 9pm (signed at 11am) Nothing. Where is my phone?

  • FrithyP Paul Frith (@FrithyP) reported

    @VodafoneUK What is going on with Fibre Broadband in CV5 Coventry area - been inconsistent for days and now nothing?!!! Please don’t tell me to go through the App and try trouble shooting- done it all endless times and Nothing!!!

  • morganjp_ Morgan (@morganjp_) reported

    @ThreeUKSupport @VodafoneUK why can neither of you provide a reliable signal along the East Coast Mainline??