Vodafone

Vodafone Outage Report in South Shields, South Tyneside, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in South Shields, South Tyneside, England 01/31/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet

Community Discussion

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Vodafone Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • Cjreefdiver Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisfridge180 Chris Maguire (@chrisfridge180) reported

    @VodafoneUK I have a question about the discount on my SIMO deal but Tobi is less than useless. Can I get someone on DMs to help?

  • Eagleshouse22 Ezra (@Eagleshouse22) reported

    @VodafoneUK I'm absolutely fuming. Tried to split my contract from my mother's account in order to go to VOXI, as we told them in the beginning, and not only did I get given the wrong contract, but have just been in store to fix it and have been told there's nothing they can do!

  • stubamos Stu Amos (@stubamos) reported

    @NUFCLC @VodafoneUK So it mate. Got into a world of **** with them a few years back due to one missed payment and ended up in nearly £900 in debt. It was even worse when I tried arranging a payment!!!

  • NUFCLC LC (@NUFCLC) reported

    @callummnufc @VodafoneUK It gets a lot better mate. Told me they’d never once told me I was due a refund when in reality I spend two hours on the phone to a woman promising once the weekend was over it would be back in my bank. Told me she’d left - for her to answer the phone today.

  • fraz65799760 fraz (@fraz65799760) reported

    @MedhurstKarl @VodafoneUK Why do you all stay with them. I moved after finding it impossible to get in contact with them their customer service is atrocious

  • wondermouse Mark Phillips (@wondermouse) reported

    Dear @VodafoneUK after screwing up my account last December and overcharging me by £28 on every bill since, you've now ballsed up my @SpotifyUK as well. I can't log on to Spotify as it says I don't have an active account, but I can't register as my email already exists. HELP.

  • CyranodEcosse Campbell Deeming (@CyranodEcosse) reported

    Anyone had recent issues with their Mobile Msg Service, just had a pile of messages arrive from last week, and now I'm in the ****, @VodafoneUK anything at your end?

  • hilsioi hilsioi (@hilsioi) reported

    dude have you fixed the digital services issues?? Been unable to log in for two days @VodafoneUK

  • tomasz_grzelak1 tg (@tomasz_grzelak1) reported

    @VodafoneUK right my sim-only contract is due to end. I’m paying now £26.33. I called customer service and I’ve been offered the same plan for £32. On your website this plan is £25 for 24 months contract. Was your customer service joking about me paying £32 after upgrade ?

  • A10189008 HA202101 (@A10189008) reported

    @VodafoneUK No. It's not my SIM. I'm just trying to help an elderly person who lives pretty far away from a Vodafone store and can't visit store. Self help isn't working for the person as the page is down. Why can't this be fixed?