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Vodafone Outage Report in South Shields, South Tyneside, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in South Shields, South Tyneside, England 01/07/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Vodafone outage reports came from the following cities: Gateshead and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomGateshead Phone

Community Discussion

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Vodafone Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • AnneliseBeau Annelise Hamilton (@AnneliseBeau) reported from South Shields, England

    @VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.

  • katiewakenshaw Katie Wakenshaw (@katiewakenshaw) reported from Newcastle upon Tyne, England

    @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

  • ams_larssen amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England

    @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

  • handbagwarrier Gerbil (@handbagwarrier) reported from Seaham, England

    @VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • daveyboyfid Dave John (@daveyboyfid) reported from Longbenton, England

    @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • MrJamesCCC Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • Cjreefdiver Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • robhinds Rob (@robhinds) reported from Blaydon-on-Tyne, England

    @kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • stephent122 🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported from Walker Gate, England

    Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • liamsholder91 Tinybuddyskunk (@liamsholder91) reported from Newcastle upon Tyne, England

    @VodafoneUK why is the app not working for ??

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • theo_digital theo_digital (@theo_digital) reported from Sittingbourne, England

    @VodafoneUK I was talking about customer service. Was told there would be 1/2 hr wait - and it was at least that. In the #O2 next door I get served fast.

  • _Fifi_Garfield_ Fifi Garfield (@_Fifi_Garfield_) reported from Whyteleafe, England

    @Vodacom111 @VodafoneUK we are having problems with our broadband - red light on the broadband flashing. Done re boost, switched the power off and on - still the same - please advise urgently

  • dunnydozer Nick Dunbar (@dunnydozer) reported from Ilford, England

    @VodafoneUK absolutely shocking customer service. Ask for an upgrade in live chat. Get told to connect to cancellations. As I can serve notice. No offer of an upgrade. Truly shocking. That really is 1 way to keep a customer. #screenshotconversation

  • baz1536 Barry Rose (@baz1536) reported from Huddersfield, England

    @VodafoneUK Still nothing @VodafoneUK 140 days later. What a waste of time your network is.

  • IsaacNewtonF1 Daniel Newton (@IsaacNewtonF1) reported from Barwick in Elmet and Scholes, England

    @VodafoneUK your broadband has been intermittent all morning and pretty crap this last month. Initially I thought your router was playing up so swapped it. Its now crap again so not the router. Can you quiz openreach and ask if they are working in the area, this is pretty shitty.

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • Rehune Rehana Watkinson (@Rehune) reported from Birmingham, England

    @VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your

  • theckone Chris Keniger (@theckone) reported from Bromley, England

    Hey @VodafoneUK as prompted I pressed the link to Cancel my @SpotifyUK premium subscription ‘at the end of the contracted period’ NOT ‘immediately’. I should still have a couple of days left, but now I’m hearing adverts which suggests my subscription was cancelled instantly.

  • gillypea1978 Gillymint 🌊 (@gillypea1978) reported from Liverpool, England

    @Lucyferrr @VodafoneUK @AmazonUK Vodafone are Satan's network.

  • AngharadOrtho Angharad Brown (@AngharadOrtho) reported from Newport, Wales

    @VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem