Vodafone Outage Report in South Shields, South Tyneside, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at Vodafone
Vodafone is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Phone | |
| Gateshead |
Wi-fi | |
| Sunderland |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Davies
(@studavies1982) reported
@VodafoneUK If there’s work going on then I’m happy it explains the reason for the poor service. Do you know if it’s a repair or maintenance?
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Tereza Stribrna
(@tstribrna) reported
It has been two weeks since my new SIM card from @VodafoneUK hasn’t been working. 2 weeks without phone signal is unacceptable.
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stephjones42
(@stephjones42) reported
@VodafoneUK I can’t believe you have engaged debt collectors for my deceased sister especially when I’ve completed the online bereavement form. Maybe it’s a reflection of poor customer and business services😡
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David Chilton デイヴィッド
(@DavidAChilton) reported
from
Littlehampton, England
@VodafoneUK Home. We tried all the online guidance and just waited ages for a customer service person to answer. Then it timed out because I think your offices close.
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sophie
(@sophiehbishop) reported
@VodafoneUK sorry I don’t know the area but nowhere should be left forgotten. it would be good if you could get 100% signal to every nook and cranny of this island so everyone can upload content. How do I know if he is lying about the signal or not? Just do it everywhere so I can be sure.
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Marcus Romer
(@MarcusRomer) reported
from
Scarborough, England
Hey @VodafoneUK your customer service is still unable to resolve my complaint. We had it escalated to director level. They don't work weekends right? #vodafone = #vodafail
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GinH
(@ginhead64) reported
@VodafoneUK why do you sell contracts via 3rd party stores then never accept responsibility when it doesn't work?? 😡😡😡😡
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sophie
(@sophiehbishop) reported
@VodafoneUK my boyfriend @DanjoKaz00ie is trying to upload a really funny content of me but because of your poor signal He can’t. Every second is a second someone could be cheered but they arent. This life is hard enough. Totally pathetic.
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im4evavilla29
(@im4evavilla29) reported
Anyone looking for Broadband, and are tempted to look at @VodafoneUK DONT!! Customer care and the service they provide once they have your money is shocking. Joke of a company!! #broadband #vodafone
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Trevor Avery
(@TrevorAvery10) reported
@KarenPollock100 @VodafoneUK Feel that same way and similar experience. Also used to get much better deals in the past for customer loyalty, I guess, but not so great now. My son had awful experiences with other providers so maybe case of least worst with Vodafone.