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Vodafone outages and service status in South Shields, England

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Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around South Shields, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near South Shields, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne, and Sunderland.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 13 days ago
Sunderland Phone 1 month ago
Newcastle upon Tyne Wi-fi 2 months ago
Newcastle upon Tyne Total Blackout 4 months ago
Newcastle upon Tyne Total Blackout 4 months ago

Community Discussion

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Vodafone Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • Joanne_0306
    Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • MrJamesCCC
    Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

  • andywatson8
    Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • sarah_1307
    sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • debbieskywalker
    Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • liamsholder91
    Tinybuddyskunk (@liamsholder91) reported from Newcastle upon Tyne, England

    @VodafoneUK why is the app not working for ??

  • Hally1974
    Mark Hall 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hally1974) reported from Blyth, England

    @VodafoneUK you've got to be some kind of idiot to make an app for WiFi/internet connection complaints that's doesn't work when WiFi/internet goes off....again

  • mackemviking
    David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • juwjuw02
    Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • GavMcElroy
    Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK I’ve heard nothing but bad news about them fella

  • sunderlanddanny
    danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • NewHartleyFire
    ⭐️Jason⭐️ (@NewHartleyFire) reported from Newcastle upon Tyne, England

    @VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!

  • AllenDCJnr
    Allen Curtis (@AllenDCJnr) reported from Sunderland, England

    @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

  • leearchibald20
    L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • M0RNR
    Brian Pickup (@M0RNR) reported from Sunderland, England

    @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

  • stephent122
    🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported from Walker Gate, England

    Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

  • Cjreefdiver
    Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • 468jimmy
    The coffee bell (@468jimmy) reported from Newcastle upon Tyne, England

    @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

  • PlannerMarj
    David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • court_graeme
    Graeme A'Court (@court_graeme) reported from Blyth, England

    Terrible customer service over the past two days from @VodafoneUK. No-one I have spoken to has a clue what is going on or what to do.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ammaskuldeep
    Kuldeep Wadhwa (@ammaskuldeep) reported

    @VodafoneUK How difficult is it for you to fix my broadband issue? It’s on since October 2025 and you’re charging extra every month. #badCustomerService #disappointed

  • nickyboy1886
    Me (@nickyboy1886) reported

    So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

  • SomersetBobby
    Somerset Bobby 🇬🇧 (@SomersetBobby) reported

    At 12:45pm today, my @VodafoneUK Internet connection stopped working. I still had an IP address with 50mbps down and 12 up, but no data could make it through. (Curiously, the VoIP phone still worked.) It was like that until around 11pm, when service was restored. A check on the Vodafone Network Status Checker said there were no problems reported. (Couldn’t do it before because of the lack of Internet connectivity.) Anyone else have problems today?

  • Staceyedwards29
    Stacey Edwards ☺ (@Staceyedwards29) reported

    @VodafoneUK think I may wanna upgrade early and been a customer with you for years can you guys give me a good offer on an upgrade

  • Taylod61
    ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported

    I’ve discovered why my posts are constantly going into my drafts box. My network is crap where I live. I’m not at home now so no problems. @VodafoneUK and no it’s not my phone cache etc. it’s a lack of network speed / capacity. Just found this in my Draft box. @X is weird

  • DavieCuthbert
    Davie J Cuthbert (@DavieCuthbert) reported

    @IsntWorkingPod @VodafoneUK Any FEMALE employee should be going to HR. Unacceptable, these creatures are living out a fantasy fetish. Should not only be banned but given guidance to seek HELP. This is an illness.

  • vis_unita
    Stu 🇬🇧 (@vis_unita) reported

    @VodafoneUK @EE your signal along with every other mobile network in the UK is pathetic. You even advertise that when one doesn’t work the dual network kicks in. Well it’s shite. I can’t make calls or receive signals in so many places which is 3rd world levels of embarrassment

  • ck2012US
    ck (@ck2012US) reported

    @VodafoneUK can somebody help please 3-5 days without doctors and loved ones to be able to contact my mother because you have not provisioned SIP properly for voice - it’s a telecast dependent line.

  • lfcerneman
    niall Shannon (@lfcerneman) reported

    Trying to return a trade in phone to @VodafoneUK from North of Ireland, sent me a DPD envelope that can’t be used here, spent 3+hours on phone over last week trying to sort and still can’t get an answer, horrific service, cannot get talking to anyone with any idea at all.

  • grahamneden
    Graham Neden-Watts (@grahamneden) reported

    @VodafoneUK you attempted to remotely eset two of our conpany phones yesterday. The "reset" has resulted in both phones having no mobile connectivity at all - no calls, no texts and no data. Your support chat both wants me to call 191 (I can't) and won't connect me to a person