Vodafone

Vodafone Outage Report in South Shields, South Tyneside, England

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The latest reports from users having issues in South Shields come from postal codes NE34.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in South Shields, South Tyneside, England 09/17/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Vodafone outage reports came from the following cities: South Shields, Gateshead, Sunderland, Newcastle upon Tyne, Whitley Bay and Blyth.

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City Problem Type Report Time
United KingdomSouth Shields Internet
United KingdomGateshead Phone
United KingdomGateshead Wi-fi
United KingdomSunderland Wi-fi
United KingdomNewcastle upon Tyne Total Blackout
United KingdomSunderland Phone

Community Discussion

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Vodafone Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • Cjreefdiver Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • wendymariconrad Wendy Conrad FCCT. (@wendymariconrad) reported

    @VodafoneUK Just had awful customer service from someone on your team called Oz.

  • tstevensstfc Toby Edward Stevens (@tstevensstfc) reported

    @VodafoneUK hoping you can help my routers not working and can't get Tobi to load

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @VodafoneUK Come on Vodafone. We've still NO phone signal. Keep us up to date with the situation in AB35. I've tried to register for updates but NO reply from you.

  • charmagh5 charmagh5 (@charmagh5) reported

    @cecilteaspoon Techology is hard to keep up with. Them liars at @VodafoneUK mis sold me a ‘free’ add on of an Apple Watch: then I find out months later I’m paying £30/month because it’s got its own SIM card. Never even knew a watch had one

  • p40916329 Pavan (@p40916329) reported

    @VodafoneUK I hate Vodafone India because I recharge in did not connecting your emergency calls also is not connecting call Central Also no Tweet account in India Vodafone and Idea India so many companies close our networks you also close in India I am going to another network

  • Bluewurst1875 Benno (@Bluewurst1875) reported

    @_NatashaDevon @VodafoneUK @LBC wanting to close down competition, despite it not hearing a moment of, isn’t a good look. Quite pathetic

  • Humanbeersponge Humanbeersponge (@Humanbeersponge) reported

    @_NatashaDevon @VodafoneUK Vodafone won't do ****. Idiots who inhabit the laughable echo chamber that is twitter and think it in someway represents the real world need to get a grip.

  • AlanEva02860709 Alan Evans (@AlanEva02860709) reported

    @_NatashaDevon @VodafoneUK Oh god you stupid women, go live in North Korea if you can’t grasp that this is a free country and we can watch or listen to what we want ,

  • 127Dragon49 Steve Thompson (@127Dragon49) reported

    @VodafoneUK I need NUC for two phones, and to give notice on a tablet. Customer service is a waste of time and DM contacts someone who is powerless.

  • aquacat2 James (@aquacat2) reported

    So @VodafoneUK can't help me with my new mobile broadband SIM which they deactivated before I even bought it. I bought it from @curryspcworld Whose website is so poor I can't get help, thanks a bunch #***********