Vodafone Outage Report in South Shields, South Tyneside, England

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near South Shields, England

The most recent Vodafone outage reports came from the following cities: Blyth, and Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Phone	3 months ago
Gateshead	Phone	4 months ago
Gateshead	Internet	4 months ago
Newcastle upon Tyne	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

• 
  claireeyy (@claire_green20) reported 2 minutes ago from Dunston, England

  @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

• 
  amieenotaimee 🌻 (@ams_larssen) reported 3 minutes ago from Sunderland, England

  @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported 4 minutes ago from Walker Gate, England

  Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

• 
  Ian Birch (@IanBirch1978) reported 8 minutes ago from Cramlington, England

  @VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!

• 
  Jill Robinson (@jilly2010) reported 13 minutes ago from Sunderland, England

  Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

• 
  danny (@sunderlanddanny) reported 21 minutes ago from Washington, England

  Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

• 
  Craig Bradshaw (@Cjreefdiver) reported 23 minutes ago from Whitley Bay, England

  @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

• 
  Mr James 📚 MCCT (@MrJamesCCC) reported 27 minutes ago from Wallsend, England

  @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

• 
  Tinybuddyskunk (@liamsholder91) reported 29 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK why is the app not working for ??

• 
  Katie Wakenshaw (@katiewakenshaw) reported 30 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

• 
  Annelise Hamilton (@AnneliseBeau) reported 32 minutes ago from South Shields, England

  @VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.

• 
  Rob (@robhinds) reported 32 minutes ago from Blaydon-on-Tyne, England

  @kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long

• 
  Paul Hewitt (@Chewylad1981) reported 34 minutes ago from Washington, England

  @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

• 
  Dave John (@daveyboyfid) reported 35 minutes ago from Longbenton, England

  @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

• 
  danny (@sunderlanddanny) reported 38 minutes ago from Washington, England

  @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

• 
  L-Archibald (@leearchibald20) reported 38 minutes ago from Marley Hill, England

  @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

• 
  Micky-D (@MickyD2020) reported 39 minutes ago from Sunderland, England

  @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

• 
  g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported 41 minutes ago from Seaham, England

  @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

• 
  danny (@sunderlanddanny) reported 48 minutes ago from Washington, England

  Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

• 
  Geoff Wade (@GeoffWadeSwim) reported 60 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elle Bain (@elle_bain96) reported 7 minutes ago

  @VodafoneUK why is it when I try and pay money to you lot it’s fails mainly during to a idv error but when told to go indoor store to sort it they can’t do anything but yet you cut me off even though I’ve been working to pay the bills just your system is ****

• 
  Liz Howard (@liz_how79) reported 7 minutes ago

  Such terrible service @VodafoneGroup @VodafoneUK as a new customer, was informed by them that I did not need a technician to come to connect the Internet. The technician then arrives when I am at work so they had to leave as could not leave! Now to wait 4 weeks for connection!

• 
  Chiranjibi Paudyal (@chiranjibi) reported 7 minutes ago

  @VodafoneUK I am getting bill without Vodafone phone or service. This is illegal, immoral and unethical. Sort it out asap! Beware of Vodafone!

• 
  Ben Eaton (@BenEato46743114) reported 8 minutes ago

  @VodafoneUK Your 24hr chat is absolute garbage i keep getting cut off and when i click back on i go@back in a 40 odd person queue.

• 
  007nai (@007nai) reported 12 minutes ago

  @OpenreachHelp @VodafoneUK totally useless service from both of you. I will not be using your service, nor recommending. I took a days annual leave, your engineer didn't show up & your solution is for me to take another days leave! Really poor service from both of you.

• 
  Jo Sullivan (@jomsull78) reported 12 minutes ago

  Hi @VodafoneUK. I'm at a loss to understand your incompetence. I've been trying to get you to stop sending routers & boosters to an old address (I've spoken to 5 customer service operatives since Jan 10th) and all assure me the problem is fixed. Then I get a DPD message....🤯

• 
  zesh (@z35sh) reported 23 minutes ago

  I’m tryna switch to vodafone broadband but they’re not even putting the call through man this answer machine is so annoying they dont give options for new customers i dont wanna do a webchat cba typing fix this asap @VodafoneUK

• 
  Jo Sullivan (@jomsull78) reported 24 minutes ago

  @VodafoneUK Hi @VodafoneUK I've been on hold for 45 minutes. I don't want a bot or a generic list of questions. I want a person to speak to that will help me. I need to work from home and so your lack of availability is already making my work harder

• 
  Elle Bain (@elle_bain96) reported 25 minutes ago

  @VodafoneUK We have tried all that it’s coming through on the banks end but it’s not coming through on Vodafone’s end I’m sick and tired of having issues with Vodafone

• 
  Aaron OS (@Aaron1OS) reported 27 minutes ago

  @VodafoneUK Hi, thx for reply, I’m actually an @EE Cust; I have spoken with them. The Cust-service said nothing can be done; but I learnt about how customers are charged when they, in good faith call the 0843 #’s back. Apparently there are ‘teams’ that potentially look into scam calls 1/2