Vodafone Outage Report in South Shields, South Tyneside, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Allen Curtis
(@AllenDCJnr) reported
from
Sunderland, England
@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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Brian Pickup
(@M0RNR) reported
from
Sunderland, England
@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Martin
(@MartinsInsides) reported
@GeorgeMonbiot @KathyBurke @VodafoneUK Just rack up the bill. They've been informed, you've done all you can. I'd not stress about it. When **** hits the fan on their end, they'll act and try and find out what went wrong. Recorded customer service calls will be reviewed and then resolution teams will hear it all.
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ListenToYourself
(@Paullup76) reported
@GeorgeMonbiot @VodafoneUK Sorry for your loss (and the hassle too). Growing up, I was always taught when dealing with the public, that the customer is always right (even if they’re not). Can’t remember the last time I felt like a valued customer anywhere these days.
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vishal kumar
(@vishalk20462354) reported
@VodafoneUK How soon is soon as possible as it's been one week already for a service I am paying for and not getting on my account.
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Phil Gould 🇵🇸
(@bongosaloon) reported
@VodafoneUK Will do. Thanks for that. But why make everything so difficult? In the first place we never received the services so there should be no open account for me to have to chase up.
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Nanna Boat
(@montalbano2014) reported
@GeorgeMonbiot @VodafoneUK So sorry to hear you have go tro this. My husband had problems with Vodafone and after no help for weeks emailed their CEO. Things moved quickly after that. I asked him for email link but unfortunately he's no longer got it but said found it after googling
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sandakalum jessica 💙 #FBPE #JohnsonOut
(@jessicarachelpr) reported
@VodafoneUK @GeorgeMonbiot They are the worst to get through to. The bot is useless and you wait hours on the phone. I received a debt email, referring to previous letters - of which I’d received none. Terrifying. Spent a day on the phone trying to understand what happened
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Ben D 🕺
(@BeeBeeGeeG) reported
@GeorgeMonbiot @VodafoneUK Vodafone bought over my contract & I had nothing but appalling customer service from them. I would NOT recommend Vodafone.
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Baj
(@W92Baj) reported
@FMHurley @GeorgeMonbiot @VodafoneUK sit in a dreary council office with my mother 3 days after she suddenly lost her partner of 50 years, answering stupid questions to get the certificates. Cancelling accounts was easy.
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Dr Rachel Morris, the Duchess of Snark for PM!
(@5by5Creativity) reported
@GeorgeMonbiot @VodafoneUK Fancy suggesting that they regret offering such an inhuman service by offering you further contact with a … non-human chat tool. Further confirming their inhumane uselessness.
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Kay Prescott
(@KayPrescott) reported
@GeorgeMonbiot @KathyBurke @VodafoneUK All companies should have a good department to assist following bereavement, sadly they don’t when my husband died being asked to guess passwords or memorable info for someone else is just awful. Sorry for your loss and I hope you get sorted