Vodafone Outage Report in South Shields, South Tyneside, England
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Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Phone | |
| Gateshead |
Wi-fi | |
| Sunderland |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Gav McElroy
(@GavMcElroy) reported
from
Washington, England
@DTrucker81 @bt_uk @SkyUK @VodafoneUK I’ve heard nothing but bad news about them fella
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Brian Pickup
(@M0RNR) reported
from
Sunderland, England
@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Allen Curtis
(@AllenDCJnr) reported
from
Sunderland, England
@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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The coffee bell
(@468jimmy) reported
from
Newcastle upon Tyne, England
@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever
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Gav McElroy
(@GavMcElroy) reported
from
Washington, England
@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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SpartinMartin
(@SpartinMartin84) reported
from
Whitburn, England
What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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hasan
(@shar_1982) reported
@VodafoneUK cancel my contract and compensate me for the anxiety and stress and the financial loss, no more excuses, your technical team is rubbish, shouldn’t be charged for a line that doesn’t work. Sick of the phrase, ‘it will start working in 24 hours’
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Roddy Maclean
(@Roddy_Maclean) reported
@VodafoneUK - Your network has been down in my area (22 Greenhill Gardens, Edinburgh, EH10 4BW) for at least a week now. This is very poor service. When are you going to have it fixed?
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Jonathan Spooner
(@spoonbiscuit) reported
@VodafoneUK Thank you for your very prompt response V-people. Your network checker tells me the coverage is fine here. Sadly my phone tells me that I have 'No service' at all. Any suggestions?
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MB
(@MBecks25) reported
@VodafoneUK hi gang. 4th night in a row broadband has disconnected between 5pm-6pm. Had no issues rest of the day. Starting to become a pain for work at home
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Bluu ⁷ REST
(@bluu_bangtan) reported
Funny how @VodafoneUK won't let me cancel my OneNumber subscription online telling me to call 191, but 191 keeps telling me to use online chat and the one time I get through to a human on 191 the call gets cut off. Now everytime I explain to someone on chat that I want 1/2
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Harsha Reddy
(@harsha_reddy99) reported
Funny how @VodafoneUK is unable to solve my one number query from past 2 months but still asks me to pay for the watch I haven’t received. If I call 191 they simply keep me on hold and after some time they tell that they are sorry and can’t help
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En Kay
(@enkay1357) reported
@VodafoneUK wonder how much money do you waste in useless broadband support. Had same issue in Oct 20, in Feb 21 and Now in March 21. Everytime it takes 4-5 calls before your Tech 2 team even actions it. Absolutely fed up not sure what to do !!!
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MikeThompson 💙
(@MigT) reported
@VodafoneUK Thanks for the message to give me a call about my lack of broadband service. Oh hang on. You didn’t call and I still have no service #48hoursandcounting
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goggs
(@iamgoggs) reported
The conclusion to my complaints to @VodafoneUK was that because I'm getting over 0.9mps upload speeds, then there's nothing they can do. Even though I'm paying £50 a month for speeds that never go above 2mps. Download this morning = 115mps Upload = 1.8mps. Shambles.
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Lucinda Swain
(@lucinda_swain) reported
@zanti @VodafoneUK Totally understand how you’re feeling. It’s been a year of no service for me yet I’m being charged every month! Customer service/tech team are awful. Basically been told to wait out the contract. Ridiculous company @VodafoneUK #scam #avoid