Vodafone

Vodafone Outage Report in South Shields, South Tyneside, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in South Shields, South Tyneside, England 06/05/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Vodafone outage reports came from the following cities: Sunderland, Newcastle upon Tyne and Gateshead.

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City Problem Type Report Time
United KingdomSunderland Internet
United KingdomSunderland Phone
United KingdomSunderland Phone
United KingdomSunderland Internet
United KingdomSunderland Phone
United KingdomSunderland Phone

Community Discussion

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Vodafone Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • SpartinMartin84 SpartinMartin (@SpartinMartin84) reported from Whitburn, England

    What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • GavMcElroy Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK I’ve heard nothing but bad news about them fella

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • GavMcElroy Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • AllenDCJnr Allen Curtis (@AllenDCJnr) reported from Sunderland, England

    @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • 468jimmy The coffee bell (@468jimmy) reported from Newcastle upon Tyne, England

    @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • M0RNR Brian Pickup (@M0RNR) reported from Sunderland, England

    @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • liam27OFFICAL Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England

    @VodafoneUK is running very slow today even on 4g

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • LOL_VO LOL_VO (@LOL_VO) reported

    Customer service done right Vs wrong. @virginmedia decreases contract by 16% and increases webspeed. @VodafoneUK increases bill by 9.3% unless I pay over £400 to leave. I know where I'll be sticking at the end of the terms.

  • andyLNsmith Andy Smith (@andyLNsmith) reported

    Why is it that people who work in phone shops the most unhelpful, uninspired, condescending people you ever have the misfortune of interacting with? @VodafoneUK @EE #CustomerService Sort👏🏻 your👏🏻 ****👏🏻 out👏🏻

  • ankita9812 Archana Singh (@ankita9812) reported

    I don’t know how to connect with Vodafone team as I m facing terrible network issues. I’ve contacted them through app, customer care service, but my issue hasn’t been solved. #vodafone network sucks since 25/3 . My complaint no. Is V00869886906. #Network #nointernet @VodafoneUK

  • joe_ulysses joseph ulysses (@joe_ulysses) reported

    @VodafoneUK you need to sort your **** out. Have been overcharging me for the last 14 months. Once they admit and they have and said they would resolve it your Cusotmer service team ended the call after over an hour back and forth. #scammers #vodafoneboykot #vodafoneuk

  • atmrtwbike Stephen Jones - A Thousand Miles 🇺🇦 (@atmrtwbike) reported

    Can't say I'm impressed by @VodafoneUK coverage. Data keeps dropping (unlike my roaming @Telstra service). Also has trouble reconnecting data service once back in range.

  • ThomasE2293 Thomas (@ThomasE2293) reported

    @VodafoneUK Would it help with calls when I’m outside to run on wifi calling? I believe it’s 4G calling

  • updowndave David Leggett (@updowndave) reported

    Looks like your customer survey isn't going to work well @VodafoneUK

  • mjordan5832 Michael (@mjordan5832) reported

    @VodafoneUK your DSL internet is down in York folks

  • michelletwinmum Michelle Twin Mum (@michelletwinmum) reported

    Hi @VodafoneUK with your buy one, give one SIMs given out through @TrussellTrust , can a client use the free service and retain their regular mobile number by using the PAC code to transfer it?

  • CruisingMaster Cruising Master (@CruisingMaster) reported

    @VodafoneUK @AndrewJames18 I have a countdown clock to the precise second I can leave your money grabbing network. Disgusting.