Vodafone Outage Report in South Shields, South Tyneside, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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MpiR
(@MpiR_Music) reported
@VodafoneUK My problem in short. The data amount of my Voxi contract is insufficient. Using the MyVodafone app I was now transferred from Vodafone to Voxi support two times. Currently stil in a chat with the Voxi support on the MyVodafone app. I would not mind to change to Vodafone.
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Antony Glover
(@ANT320) reported
I had a message from @VodafoneUK on 8th March to say broadband was fixed but the Internet is still going down numerous times a day so I think they sent the text as a joke knowing full well I can't leave early without being charged.
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Chris of Ballard
(@ChrisBallard94) reported
@VodafoneUK Ok. Even though I've never deactivated it and got it directly through Vodafone?
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Chris of Ballard
(@ChrisBallard94) reported
@VodafoneUK @SkyHelpTeam please help. Should have F1 still active yet it appears to have been deactivated and I have no way or reactivating it.
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Pete Donohue
(@peterdonohue1) reported
@VodafoneUK The person who fixes the technical issues for Vodafone! - Hello. Sorry that we couldn't call you back at the agreed time (10am)due to technical issues. Just to confirm, we'll try to call you back after 5pm to talk through your query, as agreed. We hope to speak with you soon.
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Daniel Vinova
(@DanielVinova) reported
@OpenreachHelp @TomLittlehales A quick scan of social media will tell you there are quite clearly a few issues in Leighton Buzzard. WE are reporting a major outage. Maybe you should take a proper look instead of waiting for @VodafoneUK to finally admit they have no idea what they’re doing?
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shannon🌻
(@shannonpaxton__) reported
@sadieajones @VodafoneUK Bad!!!! Look dismal up in the dictionary it’s their logo in a4 print!!
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Rob
(@Paradox369808) reported
@VodafoneUK #KeepConnecting this has to be my wife. I suffer from depression and it was my wife who gave me the support and strength to seek help when I felt I didn't have a voice myself. We are all human and at times become vulnerable, I realise this now xxx
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MpiR
(@MpiR_Music) reported
@VodafoneUK Did you know that it is not possible for a Voxi customer to upgrade to a Vodafone plan? I am also a Vodafone customer and so far neither the Voxi support team nor the Vodafone support team could offer me a solution. Customer service team feel free to DM me.
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Asif Rashid
(@Asif786_Jhe) reported
@VodafoneUK Would defo have to be my wife, she keeps the family strong and together, we got Vodafone on about 3 phones and have never had any sort of problem, would defo recommend it, I went turkey and was able to use part of voda roaming to call the mrs and stay in touch