Vodafone Outage Report in South Shields, South Tyneside, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent Vodafone outage reports came from the following cities: Gateshead and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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BitcoinWalk ⚡️
(@BitcoinWalkOrg) reported
@VodafoneUK your phone topup service is broken - needed to topup but no luck - no way to buy online as that is broken too - no shop nearby for a voucher and couldn’t buy easily online without submitting details - apart from @bitrefill - why don’t I do this more often 🧡 0-fee LN
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Heart Kill Giant
(@heartkillgiant) reported
@VodafoneUK Yeah I’ve checked my service, it’s not working, as I said it hasn’t been for weeks. When will it be fixed? I’m paying for a service that works, unless you’re offering customers discounts for the current outage @VodafoneUK ? #vodafone
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Jess
(@ohjessjess) reported
@VodafoneUK I've responded Sadie. To be clear my issue today isn't with the start up experience, which was abhorrent. It's to do with this magical charge I've received 3 months after leaving Vodafone and finishing my contract. I have already paid my final bill to my knowledge.
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Myra Butterworth
(@MyraButterworth) reported
Poor customer has spent weeks trying to switch broadband from @VodafoneUK to @bt_uk . How difficult can it be? @BTSopenreach
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Nottmtrucker🇬🇧🌳🌳🇬🇧
(@propertrucker) reported
@VodafoneUK absolutely shocking experience with vodafone broadband Keep losing connection, Vodafone App keeps failing & won't connect to router. Over the past year had boosters, dongle & router replaced & it still fails. Will be contacting Which magazine legal to cancel contract
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Emily Williams
(@emilyjwilliams7) reported
@VodafoneUK your customer service is absolutely shocking. I’ve eventually had fibre installed after waiting for 3 months - most of which have been spent on hold with your ‘customer services’ being transferred from team to team…
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Bill
(@BillyRid) reported
@VodafoneUK I'm absoloutely disgusted with the customer service my girlfriend has received from your company she has been a loyal customer for 10+ years! @kate_annasmith
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Robert H (who/what)
(@DocEvil666) reported
@VodafoneUK 😡you've failed miserably to resolve an issue I told you about 4 weeks ago! I want to make a complaint, this isn't good enough.
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Technicslover
(@technicslover) reported
@VodafoneUK Hi it's all on your website and signed in to My Vodafone. Nothing ever works, dead links and it says it will send you an email but it never comes through. Really poor for a communication company.
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Jess
(@ohjessjess) reported
@JamiePatonG @VodafoneUK Honestly agree. Starting a broadband contract with them was hell. They let my line be taken over against my permission, delayed in reactivating and now the thieves are changing me months after I left without a bill or warning. They're the worst in the UK