Vodafone

Vodafone Outage Report in South Shields, South Tyneside, England

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The latest reports from users having issues in South Shields come from postal codes NE33.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in South Shields, South Tyneside, England 04/19/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Vodafone outage reports came from the following cities: Gateshead, Sunderland, Newcastle upon Tyne, South Shields and Morpeth.

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City Problem Type Report Time
United KingdomGateshead Total Blackout
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomMorpeth Phone
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Vodafone Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • Cjreefdiver Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • AMGoldschmidt Andy Goldschmidt 🚀 (@AMGoldschmidt) reported

    @VaderGB @VodafoneUK Did it get any better for you? Im also seeing it massive slow in Newark

  • louisevsoar ☆♬radiopixie lulu ♬☆ (@louisevsoar) reported

    Yo @VodafoneUK stop sending me letters about a overdue mobile plan that I've never had!!! Someone stole my bank card a while back and set up a plan in my name. Tried multiple times to contact yous about this but get no response!! I ain't paying for something that was never mine!!

  • ColinHammond96 Jim Bell. (@ColinHammond96) reported

    @VodafoneUK @SkyHelpTeam why oh why didn’t I listen to you Vodaphone when I upgraded to Sky?. Absolutely appalling signal coverage. 2 more years of this!. I can’t cope. Please guys do not go on sky mobile. It’s appalling. I miss you so much vodaphone. 🥲🥲

  • disloyal__order Del is going ✈️ Korea 💜🎃 (@disloyal__order) reported

    I checked before I left for Iceland that my @VodafoneUK contact would let me roam here ….. it does, but for about 30 seconds every 30 minutes. Thank god my friends phone works otherwise I’d be up **** creek 🙄

  • Sophie18543542 Sophie (@Sophie18543542) reported

    Do @VodafoneUK @VodafoneGroup have the most unhelpful customer service? YES. #vodafoneUK

  • MR_E_N1GM4 Derek Mitchell (@MR_E_N1GM4) reported

    @VodafoneUK Stop giving me numbers to services that dont exist, if you have 1 number that is 24/7 customer support let it be known

  • Aidan__PT Aidan (@Aidan__PT) reported

    @VodafoneUK might be the worst ISP in the world. Cant get anything done anywhere close to quickly and the customer service is horrific! @BT u up?

  • K4SHM0R3 Kash. (@K4SHM0R3) reported

    @VodafoneUK @RichardColton13 If it's a fibre break surely all internet service in the area would be down? Why is it only Vodafone customers who are affected?

  • AMGoldschmidt Andy Goldschmidt 🚀 (@AMGoldschmidt) reported

    @VodafoneUK what’s the problem with your 4G in Newark? It’s soo slow it keeps Timing out. It’s all Over Town not just one location

  • MR_E_N1GM4 Derek Mitchell (@MR_E_N1GM4) reported

    @VodafoneUK Why is it every time I try and get in touch chat is constantly loading and TOBI is too, I will be cancelling as soon as I get through to you so it would be wise to get your services up and running for people with problems