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Vodafone Outage Report in South Shields, South Tyneside, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near South Shields, England

The most recent Vodafone outage reports came from the following cities: Blyth, and Newcastle upon Tyne.

CityProblem TypeReport Time
Newcastle upon Tyne Total Blackout 2 months ago
Newcastle upon Tyne Total Blackout 2 months ago
Newcastle upon Tyne Phone 3 months ago
Gateshead Phone 4 months ago
Gateshead Internet 4 months ago
Newcastle upon Tyne Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • sunderlanddanny
    danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • sunderlanddanny
    danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • stephent122
    🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported from Walker Gate, England

    Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

  • liamsholder91
    Tinybuddyskunk (@liamsholder91) reported from Newcastle upon Tyne, England

    @VodafoneUK why is the app not working for ??

  • handbagwarrier
    g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • robhinds
    Rob (@robhinds) reported from Blaydon-on-Tyne, England

    @kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long

  • daveyboyfid
    Dave John (@daveyboyfid) reported from Longbenton, England

    @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

  • AnneliseBeau
    Annelise Hamilton (@AnneliseBeau) reported from South Shields, England

    @VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.

  • sunderlanddanny
    danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • MickyD2020
    Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • GeoffWadeSwim
    Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • MrJamesCCC
    Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

  • katiewakenshaw
    Katie Wakenshaw (@katiewakenshaw) reported from Newcastle upon Tyne, England

    @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

  • Chewylad1981
    Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • NewHartleyFire
    ⭐️Jason⭐️ (@NewHartleyFire) reported from Newcastle upon Tyne, England

    @VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!

  • ams_larssen
    amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England

    @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

  • claire_green20
    claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • handbagwarrier
    Gerbil (@handbagwarrier) reported from Seaham, England

    @VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown

  • Cjreefdiver
    Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • jilly2010
    Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • highlandweather
    Highlandweather (@highlandweather) reported

    Very disappointed with @VodafoneUK customer service. Faulty smart watch after 15 days, 25 mins on the phone, can't sort. Referred to app which says go in store: no time to go in store which is 54 mile round trip. Quick to sign you up but rubbish to sort problems @EE next time.

  • champagnerabbi
    (@champagnerabbi) reported

    my @VodafoneUK internet has been down the entire day… been given conflicting information and no updates — do not recommend

  • lisajhaz
    Lisa Hazzard (@lisajhaz) reported

    @VodafoneUK @phone_museum Pity the network hasn’t come on that far! Desperately trying to find out why your billing me when I’ve left you! Can’t get through in the phone, can’t log on to your useless website! Absolute sham of a company!

  • helen_nisbet
    Helen Nisbet (@helen_nisbet) reported from Hackney, England

    HELP! Our internet provider (@VodafoneUK) have cut our internet off and it can’t be fixed for two weeks. Any ideas for someone (me) who is working from home and relies on good wifi? 🙏

  • helen_nisbet
    Helen Nisbet (@helen_nisbet) reported from Hackney, England

    @Mr_J_Bloomfield @VodafoneUK sounds good. To add annoyance, this flat also has terrible mobile signal 🤒

  • Alexden00305054
    Alexdenton (@Alexden00305054) reported

    @VodafoneUK I've talked with the complaints department and they had no solution. Won't you say the same thing? Saying that I'm within contract even though the mifi keeps on cutting out. I'm not getting what I paid for and won't be able to cancel it, rediculous

  • DatchetTrainMan
    Sunny Johal (@DatchetTrainMan) reported

    @VodafoneUK I will wait till 5G actually comes to the Royal Borough Of Windsor and Maidenhead, our vodafone 4G reception in Datchet is crap.

  • cwgibbs1972
    Chris Gibbs (@cwgibbs1972) reported

    @VodafoneUK there appears to be no mobile signal in IP12 area but your status checker suggests all ok. When will it be back up pls?

  • extradry_martin
    Marty Edwards (@extradry_martin) reported

    "Maintenance" on both my @VodafoneUK DSL and mobile network simultaneously. No wifi no possible phone hotspot. Help desk is "trying something" and told me not to call them again until they call me at 6pm on Friday. No functioning internet all week. How is this acceptable?

  • Clairegrierson1
    claire grierson (@Clairegrierson1) reported

    @VodafoneUK shocking service today on chat spent almost 2hrs to be transferred form one section to another then cut off