Vodafone outages and service status in South Shields, England

Problems in the last 24 hours in South Shields, England

Vodafone signals over the past 24 hours, with local activity from South Shields, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near South Shields, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	20 days ago
Newcastle upon Tyne	Wi-fi	2 months ago
Newcastle upon Tyne	Internet	3 months ago
Newcastle upon Tyne	Internet	4 months ago
Sunderland	Phone	5 months ago
Newcastle upon Tyne	Wi-fi	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

• 
  Dave John (@daveyboyfid) reported 4 minutes ago from Longbenton, England

  @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

• 
  Katie Wakenshaw (@katiewakenshaw) reported 5 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

• 
  Julie (@juwjuw02) reported 5 minutes ago from Sunderland, England

  @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

• 
  Gav McElroy (@GavMcElroy) reported 6 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK I’ve heard nothing but bad news about them fella

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported 7 minutes ago from Walker Gate, England

  Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

• 
  Julie (@juwjuw02) reported 13 minutes ago from Sunderland, England

  So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

• 
  Debbie (@debbieskywalker) reported 14 minutes ago from Walker Gate, England

  Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

• 
  Bernard Wills (@polis5026) reported 17 minutes ago from South Shields, England

  Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

• 
  Brian Pickup (@M0RNR) reported 21 minutes ago from Sunderland, England

  @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

• 
  David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported 21 minutes ago from Seaham, England

  @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

• 
  Annelise Hamilton (@AnneliseBeau) reported 25 minutes ago from South Shields, England

  @VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.

• 
  danny (@sunderlanddanny) reported 28 minutes ago from Washington, England

  Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

• 
  Allen Curtis (@AllenDCJnr) reported 29 minutes ago from Sunderland, England

  @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

• 
  claireeyy (@claire_green20) reported 30 minutes ago from Dunston, England

  @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

• 
  Paul Hewitt (@Chewylad1981) reported 33 minutes ago from Washington, England

  @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

• 
  Liam sholder (@liam27OFFICAL) reported 33 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK is running very slow today even on 4g

• 
  Gav McElroy (@GavMcElroy) reported 37 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  🦋Danielle🦋 (@d_n_g_x) reported 39 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK Hi I was wondering if you could help me please. My **** number keeps coming up as invalid number when you try and call it. It was working at dinner time but doesn't seem to be working now

• 
  Geoff Wade (@GeoffWadeSwim) reported 45 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Craig Bradshaw (@Cjreefdiver) reported 47 minutes ago from Whitley Bay, England

  @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FILMCOLLECTOR16 (@filmcollector16) reported 7 minutes ago

  @NileGardiner @VodafoneUK Everyone today CANCEL your Vodafone contract in or out. If we did something they can withdraw their service so can we!

• 
  Lucy Slater (@lucindaslater83) reported 8 minutes ago

  @VodafoneUK 30 yr customer.. no more. I refuse to support a company that support ILLEGAL immigrants, criminals entering this country, attacking men, women and children and enabling them to do so with free phones/sims, same phones they've been filming their rapes on. #traitors

• 
  imaner76 (@imaner76) reported 8 minutes ago

  Your mobile service in DT6 West Bay Dorset has slowly been eroded down to nothing. From 25 mps down over the years to just 0.5 mps down this summer. Not good enough... @VodafoneUK

• 
  Chekeeuk (@chekeeuk) reported 10 minutes ago

  @FreedomMatty @Iromg @VodafoneUK I've already cancelled mine. Bloody check of them. If they can afford to give free give aways, why not concentrate on the customer base that they have here (what with the cost of living) rather than people who rock up uninvited!

• 
  Jay Ramella (@ramella_jay) reported 14 minutes ago

  @SimonDanczuk @VodafoneUK I certainly would, but their service has been so abysmal for years I doubt there are vast numbers of subscribers. Neat job for Vodafone/Car Phone Warehouse, though. They hand out a few SIMs and superannuated handsets: Government pay the migrant mobile bills. Kerching!

• 
  Or Sassur (@Orsassur2) reported 14 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Salvador Álvarez Río (@alvarsa1) reported 15 minutes ago

  @VodafoneUK One of the worst broadband experiences. Set up first plan, took them two more weeks to activate than promised. Insufficient for the house, upgraded the plan and router…one month and a half and the upgrade plan is not yet working. Choose another company.

• 
  lady M - the real witch . (@mmi_music) reported 16 minutes ago

  @NileGardiner @VodafoneUK I suggest if you use Vodafone cancel your contracts . Money talks and vote with your feet

• 
  Migrant Tracker UK (@MigrantTrackUK) reported 17 minutes ago

  @ZiaYusufUK If you're a customer of @VodafoneUK, you know what to do.

• 
  Salvador Álvarez Río (@alvarsa1) reported 19 minutes ago

  @VodafoneUK Again at store t the request por favor client services. No solution to our claim…it just keeps dragging, no one assumes responsibility. Do yourself a favor, contract with another broadband company.

Vodafone outage reports by location

Choose a location to check local Vodafone reports and activity.

England

• St Albans

Wales

• Llanelli

All Vodafone report locations