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Vodafone outages and service status in South Shields, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around South Shields, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 28: Problems at Vodafone

Vodafone is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near South Shields, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

CityProblem TypeReport Time
Newcastle upon Tyne Wi-fi 1 month ago
Newcastle upon Tyne Internet 2 months ago
Newcastle upon Tyne Internet 3 months ago
Sunderland Phone 4 months ago
Newcastle upon Tyne Wi-fi 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • AndyPhillips1
    Andy Phillips (@AndyPhillips1) reported from Dunston, England

    @VodafoneUK daughter’s phone faulty a couple of weeks after purchase.Sent away twice to be repaired only for it to be sent back today for the second time still damaged! Paying a fortune still for this contract without a phone! Customer service absolutely horrendous #avoid

  • AllenDCJnr
    Allen Curtis (@AllenDCJnr) reported from Sunderland, England

    @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

  • Joanne_0306
    Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • Cjreefdiver
    Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • andywatson8
    Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • claire_green20
    claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • ams_larssen
    amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England

    @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

  • sunderlanddanny
    danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • andywatson8
    Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • mackemviking
    David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • 468jimmy
    The coffee bell (@468jimmy) reported from Newcastle upon Tyne, England

    @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

  • shanekalvin42
    si grant (@shanekalvin42) reported from Wallsend, England

    @GeorgeMonbiot @VodafoneUK Awful company! Had exactly the same issue .

  • robhinds
    Rob (@robhinds) reported from Blaydon-on-Tyne, England

    @kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long

  • GavMcElroy
    Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK I’ve heard nothing but bad news about them fella

  • MrJamesCCC
    Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

  • debbieskywalker
    Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • sarah_1307
    sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • liamsholder91
    Tinybuddyskunk (@liamsholder91) reported from Newcastle upon Tyne, England

    @VodafoneUK why is the app not working for ??

  • katiewakenshaw
    Katie Wakenshaw (@katiewakenshaw) reported from Newcastle upon Tyne, England

    @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

  • PlannerMarj
    David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mark_partington
    Mark Partington (@mark_partington) reported

    @VodafoneUK big mistake. Not going to do you any favours. Who was the idiot that thought if this ? If senior management signed this off then they need to resign ! @GBNEWS @PatrickChristys

  • JBUKUC
    James Baker (@JBUKUC) reported

    Power cut this morning, internet providers infrastructure damaged, it meant falling back on @VodafoneUK for data services. If I lived in the artic circle, or the Sahara Desert, I’d get it. I live in Surrey. How can you be this apocalyptically bad in 2026? It’s disgraceful.

  • Ironwarrior73
    Ironwarrior73 (@Ironwarrior73) reported

    @VodafoneUK I’m absolutely disgusted and appalled that you’re giving free SIM cards to illegal foreigners while you’re charging me a British coin! You are a disgrace! I won’t be renewing my contract once it’s finished and I e been a customer for 20 years!

  • welsh_girlie
    Gem (@welsh_girlie) reported

    @VodafoneUK Broadband activated last Friday. Tried to login the app. The forgotten username button doesn’t work and when I press forgot password it tells me a password is needed. Scrapped that and logged in online and it’s saying my first bill is double what it should be!?!

  • shikariunite
    mṽsh (@shikariunite) reported

    Ever since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.

  • CallumSmithcs83
    Feltham Bloke (@CallumSmithcs83) reported

    @ZiaYusufUK Thank you Zia also for all the paying customers can they have their bills free too? Or else surely cancel everyone @VodafoneUK make them bust

  • lucindaslater83
    Lucy Slater (@lucindaslater83) reported

    @VodafoneUK 30 yr customer.. no more. I refuse to support a company that support ILLEGAL immigrants, criminals entering this country, attacking men, women and children and enabling them to do so with free phones/sims, same phones they've been filming their rapes on. #traitors

  • Jane82501718
    Jane (@Jane82501718) reported

    Oh dear -it’s another stupid woman in charge @VodafoneUK

  • OdetteBougette
    Odette (@OdetteBougette) reported

    @VodafoneUK Just to let you know I will not be using Vodafone again on principle due to Vodafone giving free SIMs to illegal migrants. Having been working for several decades with British homeless families & single adults who have had no such support I don’t support your action!

  • pursseyg
    Gaz1313 (@pursseyg) reported

    @SimonDanczuk @VodafoneUK Network Operator Payouts: Out of that total budget, £18.6 million was specifically allocated for contracts with mobile network operators (such as EE, Vodafone, Three, and O2).