Vodafone outages and service status in Sunderland, England

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunderland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	4 days ago
Newcastle upon Tyne	Wi-fi	1 month ago
Newcastle upon Tyne	Internet	2 months ago
Newcastle upon Tyne	Internet	3 months ago
Sunderland	Phone	4 months ago
Newcastle upon Tyne	Wi-fi	5 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• 
  Adrian Smith (@adeysmith680) reported 7 minutes ago from Durham, England

  @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

• 
  Katie Wakenshaw (@katiewakenshaw) reported 14 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

• 
  ⭐️Jason⭐️ (@NewHartleyFire) reported 16 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!

• 
  Gav McElroy (@GavMcElroy) reported 26 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK I’ve heard nothing but bad news about them fella

• 
  Jill Robinson (@jilly2010) reported 29 minutes ago from Sunderland, England

  Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

• 
  David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported 33 minutes ago from Seaham, England

  @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

• 
  Gav McElroy (@GavMcElroy) reported 33 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  🦋Danielle🦋 (@d_n_g_x) reported 37 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK Hi I was wondering if you could help me please. My **** number keeps coming up as invalid number when you try and call it. It was working at dinner time but doesn't seem to be working now

• 
  kirsty widdowfield (@kirstynewcastle) reported 37 minutes ago from Durham, England

  @VodafoneUK thanks for being absolutely no help at all

• 
  Andy Phillips (@AndyPhillips1) reported 38 minutes ago from Dunston, England

  @VodafoneUK daughter’s phone faulty a couple of weeks after purchase.Sent away twice to be repaired only for it to be sent back today for the second time still damaged! Paying a fortune still for this contract without a phone! Customer service absolutely horrendous #avoid

• 
  Lady MJ (@Pinkandwild) reported 38 minutes ago from Willington, England

  @VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair

• 
  sarah martin (@sarah_1307) reported 38 minutes ago from Gateshead, England

  @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported 41 minutes ago from Walker Gate, England

  Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

• 
  Julie (@juwjuw02) reported 44 minutes ago from Sunderland, England

  @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

• 
  L S-Archibald (@LeeSArchibald) reported 47 minutes ago from Dunston, England

  Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

• 
  Ｓｔｕ Ｐａｔｅｒｓｏｎ (@s_t_u_a_r_t_p) reported 52 minutes ago from Peterlee, England

  @VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi

• 
  g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported 55 minutes ago from Seaham, England

  @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

• 
  Mr James 📚 MCCT (@MrJamesCCC) reported 56 minutes ago from Wallsend, England

  @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

• 
  danny (@sunderlanddanny) reported 57 minutes ago from Washington, England

  @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

• 
  SpartinMartin (@SpartinMartin84) reported 59 minutes ago from Whitburn, England

  What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Handyman (@AlanHandyman4u) reported 5 minutes ago

  Vodafone cease order stuck in Openreach CSS (DI7007595). Plusnet confirmed it’s Vodafone’s, BT’s order failed (CON‑0004). I’ve been unable to switch for months and Vodafone won’t escalate to Openreach SMC. @VodafoneUK @Ofcom can you help?

• 
  Bob Bluffield (@BobGrumpies) reported 9 minutes ago

  @Iromg @VodafoneUK Good for you! I wonder how many have done the same over this issue?

• 
  Bill Oldfield (@billoldfield) reported 14 minutes ago

  Message for @vodafoneUK There's a total network failure in DL2 3AA for over 48 hours now. Multiple routers and phones entirely down, no data and poor phone reception. Business and home offline on a Sunday. The network checker doesn't recognise the failure.

• 
  IRIS (@brandirisx) reported 17 minutes ago

  @VodafoneUK i’m currently walking through the east midlands from ipswich to manchester and i haven’t had any roaming data or calls on my phone for 3 days now, i’ve activated my new sim after my phone was stolen a few weeks ago but i still don’t have access to maps or essential information that would make this journey way more easier, please help

• 
  JuffaCake (@Jennife64067073) reported 18 minutes ago

  @EuclidAlgorithm @Iromg @VodafoneUK If enough people show they disagree with their proposal by moving to other service providers, they’ll get the message.

• 
  Migrant Tracker UK (@MigrantTrackUK) reported 23 minutes ago

  @ZiaYusufUK If you're a customer of @VodafoneUK, you know what to do.

• 
  roberitno (@roberitno26325) reported 26 minutes ago

  @VodafoneUK must be the worst internet I’ve ever had … stay away from them . Shockers

• 
  Quentin Stephens (@Quentin_Stephen) reported 26 minutes ago

  @VodafoneUK Your Broadband app is as useful as a chocolate teapot in areas of poor reception.

• 
  vince tanner (@TannerVinc26621) reported 33 minutes ago

  @Iromg @VodafoneUK If you have gone to 3, check it out, it's owned by vodagrone. Many others use their cell network too.

• 
  EmmaT (@Emma_twam) reported 34 minutes ago

  @IsntWorkingPod @VodafoneUK It was the weight of his plastic boobies dragging him down.