Vodafone outages and service status in Sunderland, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- The most recent signal from this area was received Apr 17, 10:31 PM GMT+1.
- Wi-fi (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Vodafone
Vodafone is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Wi-fi | 3 days ago |
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Newcastle upon Tyne
|
Total Blackout | 2 months ago |
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Newcastle upon Tyne
|
Total Blackout | 2 months ago |
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Newcastle upon Tyne
|
Phone | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Vodafone Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Gary Ayre (@GazzaG1) reported from Wingate, England@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP
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Ｓｔｕ Ｐａｔｅｒｓｏｎ (@s_t_u_a_r_t_p) reported from Peterlee, England@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi
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kirsty widdowfield (@kirstynewcastle) reported from Durham, England@VodafoneUK thanks for being absolutely no help at all
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Brett Redmayne (@safcbrett) reported from Sunderland Bridge, England@VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already
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Lady MJ (@Pinkandwild) reported from Willington, England@VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair
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L-Archibald (@leearchibald20) reported from Marley Hill, England@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Julie (@juwjuw02) reported from Sunderland, EnglandSo got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England@VodafoneUK is running very slow today even on 4g
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Andy Watson (@andywatson8) reported from Washington, England@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Andy Phillips (@AndyPhillips1) reported from Peterlee, EnglandCancelled broadband contract with @VodafoneUK last month but they didn’t cancel. Spent hours on chat and phone and eventually they cancelled. Checked tonight and they’ve restarted contract without me knowing. On chat hours and they’ve disconnected! AVOID Vodafone
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L S-Archibald (@LeeSArchibald) reported from Dunston, EnglandJust had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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si grant (@shanekalvin42) reported from Wallsend, England@GeorgeMonbiot @VodafoneUK Awful company! Had exactly the same issue .
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Debbie (@debbieskywalker) reported from Walker Gate, EnglandTime to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Brian Pickup (@M0RNR) reported from Sunderland, England@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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🏴Stephen Townsley (@stephent122) reported from Walker Gate, EnglandHad an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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Darren Meadows (@DarrenMeadows01) reported from Peterlee, England@Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone
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danny (@sunderlanddanny) reported from Washington, EnglandStill offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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James (@jimbles1967) reported@VodafoneUK My sim contract has 6 months to run yet I’ve just been informed that my subs’ to YouTube has ended. I was told I’m free to cancel however a disconnection fee will apply. I wasn’t expecting to be given a take it or leave it attitude. No discount was offered.
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James Hunt (@jameshunt312) reported@VodafoneUK Having shocking customer service from @VodafoneUK. Son has returned from Australia and PAYG sim doesn't work. Say they can't help unless phone is with me! Ridiculous!🤬
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Andrew Waite - BS: @Infosanity.co.uk (@Infosanity) reportedI’ve been a @VodafoneUK customer for over quarter century. I won’t be as soon as I land back in the UK. 3 plans, all roaming prepped in advance. One roaming failing completely, another charging per day extortion rates despite pass. Support systems either clueless or just broken
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Gav (@gav_hadden) reportedDiabolical service from @VodafoneUK . Recently upgraded to a new plan that was then cancelled in error through no fault of my own. Had to set up brand new order at higher price then to be told activation date will not be until 28.04 Currently without any broadband. Leaving now
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John Hundeslit (@JohnHundeslit) reported@VodafoneUK I try to cut out unnecessary noise from my life wherever possible. But 'service messages' like this are the bane of my life. I don't want to know if you've updated your terms of service, if you're about to bill me, or that you've got a 0% balance transfer offer available...
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Michael Berry (@michael91510009) reportedSeems bizarre that despite being on the phone for over an hour @VodafoneUK has told me that I’m unable to raise a complaint by phone, despite their policy say I can. Hmm a phone company that you can’t complain by phone ? ?
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SB78 (@Steve_Butler) reported@VodafoneUK Ever since I switched to you I've had connectivity problems I've constantly called for help & nothing works Luckily my contract runs out in a couple of months Can't wait I regret switching to you Can't wait to leave
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K_Bogatyrev (@K_Bogatyrev) reported@VodafoneQatar @VodafoneGroup @VodafoneUK Support chat keeps getting closed without any solution. I’ve asked a simple question twice, and both times the chat was ended with no help. Very poor customer service.
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MS (@_MartynStacey) reported@VodafoneUK @vodafone has terrible customer service
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Aaron MacTavish (@amactavish90) reported@VodafoneUK I need urgent assistance and someone to contact me regarding my account and issue with outbound calling. I have tried all day to sort it and online chat agents just end the chat !!!