Vodafone

Vodafone Outage Report in Sunderland, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunderland, England 01/22/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sunderland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomDurham Internet

Community Discussion

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Vodafone Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • MrJamesCCC Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • Cjreefdiver Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • GholizadehParia Paria Gholizade پریا قلی زاده (@GholizadehParia) reported

    I explained to @VodafoneUK that while the regime of Iran is cracking down on protests and they have cut off the Internet, I am homesick for Iran and my family.And they generously activated an unlimited direct call to Iran for me! Thanks for standing with us. #IranRevolution2022

  • Hortonious101 Martin J Horton 💙 (@Hortonious101) reported

    @VodafoneUK It would have been nice,and good customer service to have received a text informing me that the service was down instead of me wondering if it was just my house or computer.

  • CraigRo1988_47 Craig Robertson (@CraigRo1988_47) reported

    @gakuto_bongo @VodafoneUK Is there a branch nearby you can walk into for help? I’m with O2 and walk in whenever I need something and they’ve always been good. Plus they’ve been good with my data the last couple of years, unlike Facebook…..

  • EdwdPrice edward price (@EdwdPrice) reported

    @Wilkster_ @VodafoneUK Providers should be forced to subcontract signal where there is no coverage of their own.

  • gakuto_bongo Ali 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gakuto_bongo) reported

    Actually @VodafoneUK your customer service was absolutely shocking online. Think I might end up moving away because it seems you would rather lose a customer 😬

  • SeorasDrum1 George (Seòras or Jørgen) Ferguson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SeorasDrum1) reported

    @VodafoneUK Internet is garbage... It doesn't do what is promised. Seeking to cancel.

  • Tamina84 Dr. Natalia García Bonet (@Tamina84) reported

    10+ hours talking and chatting to @VodafoneUK for the resolution of an issue they created and the advisors keep talking in circles and not offering any real solutions. This is a form of torture

  • Keating_Tom Tom Keating (@Keating_Tom) reported

    @VodafoneUK Been having issues the last few days after 6pm. Slow speeds and high packet loss. Looking at your forums a lot of people with the same problem. When will this be resolved?

  • CamPye Cameron Pye ❤️‍🔥 (@CamPye) reported

    @VodafoneUK are the WORST company I have ever dealt with, if I could rate them -100 I would. Abysmal customer service and not one person knowing their jobs. AVOID joining them at all costs.

  • SeorasDrum1 George (Seòras or Jørgen) Ferguson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SeorasDrum1) reported

    At best the @VodafoneUK signal is intermittent, signal keeps dropping off. Throughout the day. Just now Instagram can't refresh. Facebook can't show notification without a laborious wait. Twitter pictures also has difficulty in displaying pictures.