Vodafone Outage Report in Sunderland, England
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (59%)
-
Phone (19%)
-
Wi-fi (12%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Sunderland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
-
Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
-
g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
-
🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
-
amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
-
Annelise Hamilton
(@AnneliseBeau) reported
from
South Shields, England
@VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.
-
Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
-
Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
-
Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
-
Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
-
Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
-
paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
-
Gerbil
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
-
⭐️Jason⭐️
(@NewHartleyFire) reported
from
Newcastle upon Tyne, England
@VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!
-
Rob
(@robhinds) reported
from
Blaydon-on-Tyne, England
@kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long
-
Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
-
si grant
(@shanekalvin42) reported
from
Wallsend, England
@GeorgeMonbiot @VodafoneUK Awful company! Had exactly the same issue .
-
claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
-
Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
-
Tinybuddyskunk
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
-
Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Jem
(@_JNicko) reported
@MattJABrooks @VodafoneUK Had the exact same issue, I was with Vodafone for 12 years & they refused to offer me a better deal or even match the one I found, so I switched & don’t have any regrets
-
ᴄ4ᴛᴄʜ_22
(@C4TCH_22) reported
@VodafoneUK That's strange. The error message says you're "working hard to fix the issue". I've sent a DM.
-
Lloyd
(@Lloydyboy56) reported
@VodafoneUK What can I do about not getting signal in a certain place??? 3 weeks now this has been going on.
-
Rob
(@robhodgeslivec1) reported
@VodafoneUK wow your service is unreal, customer for 12 years. Trying to upgrade my phone but the deals you offer for a returning customer are shocking. 4 different I’ve called to upgrade 40 mins plus on the phone and still no one “joke!” Time to leave.
-
Matt Brooks
(@MattJABrooks) reported
@VodafoneUK I got put through to the customer retention team but they didn’t really offer me anything. They couldn’t even give me the contract I was previously on which was all I wanted plus a new handset.
-
Saif
(@Saif64208500) reported
@VodafoneUK @stmaryshorsham Hi @VodafoneUK my sim hasnt allowed me to make calls for a long time even though I’m on a pay monthly voxi sim and then two days ago I got a message from Vodafone saying that because I haven’t made calls for a long I have to buy a plan again please could you help me w my issue
-
David Keen
(@reddyredredred) reported
@VodafoneUK I’ll give that a look thank you. When I have tried from my app it always says I have to talk to someone first. Not being rude but I liked the simplicity of how it was previously! I’ll check the link now, thanks
-
Mark Ballard
(@MARKBALLARD) reported
@VodafoneUK How long does it take to get through? Never been like this. 1 hour. Even after covid. The funny thing is. You sell phones. But there is nobody to speak to the other end. What is going on?
-
anna hayward
(@reikilady22) reported
Calming my 78yr old mum!after trying to close my dad vodefone contract. He has MND ! Can’t not speak but person on phone insisting they speak to him!! close it. Hate to see mum crying and dad end stage of this disease @VodafoneUK customer service Disgraceful! & thoughtless!
-
Jessica Allen
(@Snowallen_UK) reported
@VodafoneUK 2 and a half hours on chat trying to cancel my (expired) contract. I've been transfered 9 times. Back in the queue no 47 again. Time to post the screenshots on social media