Vodafone Outage Report in Sunderland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK I guess your not taking this problem serious #vodafone no signal
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Johan Larsson
(@jlarsson89) reported
@VodafoneUK just tried to pay an admittedly late phone bill and it's telling me I no longer have a phone number registered to my account. Replying YES to the text message doesn't work, and I can't log in via the website.
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Speedy Fandango
(@speedy_fandango) reported
@VodafoneUK since upgrading to your 67Mbps Superfast 2 broadband last week our internet has dropped to 6-8mbps every evening. This has escalated to L3 support, but as there is no way to speak to them we’re stuck. Can you help?
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Keith Holland
(@keithholland23) reported
@VodafoneUK - Spent 2 hours today trying to resolve poor signal issue and getting passed from pillar to post - atrocious customer service but you are not interested! I’m very angry - if you are a future customer don’t believe the network coverage checker!
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Dan Cahill
(@Cahill552) reported
@rachel_muxlow @VodafoneUK They’re running some tests now apparently but “haven’t had any problems reported”...
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Mica = Meesha
(@MeeshMallow) reported
And pay...at that?! No form of compensation for inconvenience has been mentioned. Very disgusting and I will also be cancelling my mobile line for the poor handling of this. @VodafoneUK please do not send me any emails on "what we are doing to help you in the pandemic" ...liars!
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Tina Skates
(@TinaSkates1) reported
@VodafoneUK absolutely disgusted with your customer service , I’ve had on going issues with you for the last 4 weeks and still having problems even though I cancelled my contract with you last Sunday terrible service. Are your staff half asleep as they are now working from home
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CreamCrackeredWordsmith
(@UrbanWordsmith) reported
@virginmedia's Paul repeatedly told me to cancel my new deal with @VodafoneUK and stay for a reduced £30pm, which is stillmore than Vodafone are asking. I repeatedly told him I still wanted to cancel my Virgin package... 3/
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Beccy
(@dinostar25) reported
@VodafoneUK I have had no broadband and intermittent mobile signal/data (H+ max) since 4pm. When I spoke to Vodafone for help I was told it must be a problem with my devices. Really?! What a coincidence!? Been left without data or broadband, living alone, during a pandemic.
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Shreena
(@Shreena11) reported
Vodafone bb down since this am, waiting on OpenReach engineers or Vodafone engineers to give me update, all given is fault no. have no updates and impossible to find service status & 3dy wait? Why is there no service status for Vodafone or OpenReach? @VodafoneUK @WeAreOpenreach
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Chris 'Hold My Beer' Britton
(@KristofBrit) reported
@VodafoneUK What you can help with is teaching your technical team to listen to the customer instead of putting more and more obstacles in the way. If they had just sent an engineer out 4 months ago, I'd still be a customer