Vodafone

Vodafone Outage Report in Sunderland, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunderland, England 02/21/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunderland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Vodafone Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • 007iKb ᴷʳⁱˢ ✪ 🇬🇧🏳️‍🌈 (@007iKb) reported

    @VodafoneUK This network uses to be great.. but now, gone down hill. Full 4G service and data is so slow 1mb upload?

  • pfrr Paulo Ferreira 🇵🇹🇪🇺 (@pfrr) reported

    @VodafoneUK no services this morning... app down, website with no data details. Now no service at all in SK14 6AA... according to my friends it has been like this for days.

  • helpfulfairy Jules (@helpfulfairy) reported

    @VodafoneUK I have tried calling and got cut off, tobi is not working properly and I can’t set up WiFi calling as my new sim isn’t showing on my account. Please can someone help. I have no signal and I can’t make any calls.

  • Steedore Magnvs Britannicvs ステイーブン です (@Steedore) reported

    @MoxFoulder @VodafoneUK @Wimbledon We agree she's not the greatest thing since sliced bread, then. What's your problem? I don't think she has the mentality to become a great player. Her US win was incredible, but looks increasingly like a fluke. I hope the expectation heaped on her doesn't ruin her.

  • Serv24307041 JOHN Murray (@Serv24307041) reported

    @VodafoneUK I can't receive calls or texts. I've used your chatbot for an hour now and tried your website. They are all dead ends. Can somebody resolve this issue.

  • breac_an_tsil Béaldath 💋 (@breac_an_tsil) reported

    @VodafoneUK That didn’t seem to work for me earlier. It just gave me the link to change plan. I resignedly changed my plan via the app but I didn’t get the service that I wanted. I guess I’m just making the point that it should be easier to speak to a human.

  • lotte_elizabeth Lotte (@lotte_elizabeth) reported

    @VodafoneUK mobile data is super slow today despite full 4G. What’s going on? I don’t unwillingly pay £75 a month for nothing since you raised prices by an ungodly amount.

  • willow88888 Elizabeth Brogan (@willow88888) reported

    Hey @VodafoneUK I hope you don't mind me doing this since spanish vodafone is so bad at customer service they don't even have a twitter. Ever since I put in this stupid sim card, I get dozens of spam calls a day. I can't take it anymore. VodafoneES is crap!

  • davidchow 🄳🄰🅅🄸🄳 🄲🄷🄾🅆 (@davidchow) reported

    @VodafoneUK why does it take so long get back on the network on @SamsungMobile #S22Ultra when touching down in Heathrow. Also seriously HSDPA only coverage?

  • awesomemarvel81 Natz (@awesomemarvel81) reported

    @VodafoneUK how can u contact someone to cancel a sim only contract? I have been trying the last 4 days and can’t get anyone