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Vodafone

Vodafone outages and service status in Sunderland, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Vodafone

Vodafone is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

CityProblem TypeReport Time
Newcastle upon Tyne Total Blackout 2 months ago
Newcastle upon Tyne Total Blackout 2 months ago
Newcastle upon Tyne Phone 3 months ago
Gateshead Phone 4 months ago
Gateshead Internet 4 months ago
Newcastle upon Tyne Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • leearchibald20
    L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years ๐Ÿ‘ต๐Ÿผ

  • juwjuw02
    Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost Iโ€™ve been a customer for 10 years and they still want ยฃ50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • juwjuw02
    Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been ยฃ10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

  • atkinsonbuild_s
    atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • polis5026
    Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • mackemviking
    David Kinmond #FBPE #resist ๐Ÿ‡ช๐Ÿ‡บ (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over ยฃ30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • JAKEWD1993
    JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour ๐Ÿ˜ก awful customer service

  • kirstynewcastle
    kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • LeeSArchibald
    L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • debbieskywalker
    Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • sarah_1307
    sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • Cjreefdiver
    Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • guffsafc73
    ๐™ถ๐šŽ๐š˜๐š๐š ๐šƒ๐šž๐š›๐š—๐šŽ๐š› (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • timhardinguk
    Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • sarah_1307
    sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • Joanne_0306
    Joanne Marie ๐Ÿฆ‹ (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they โ€œcanโ€™t seeโ€ notes ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

  • JAKEWD1993
    JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • PlannerMarj
    David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. ๐Ÿ™„

  • atkinsonbuild_s
    atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • atkinsonbuild_s
    atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • old_style_tory
    An old style conservative (@old_style_tory) reported

    @VodafoneUK Do not order from Vodafone without researching their network first. They have many issues supporting an Apple Watch. One Number is not fit for purpose, and Apple should really take a closer look at them. Youโ€™ll thank me later. Iโ€™m saving you from a lot of stress. Donโ€™t. Do. It.

  • theleestanley
    Lee Stanley (@theleestanley) reported

    @VodafoneUK customer service is a joke! Hey @EE fancy a new customer ??

  • ITzRossYo
    Ross (@ITzRossYo) reported

    @VodafoneUK @VodafoneGroup As a business customer this has to be the worst service I've een with. While working form home with no Internet for 1 week again they can't give me and time and date for someone to come out and fix the line out side and Get passed along again

  • BuffyIles
    Buffy Iles (@BuffyIles) reported

    @VodafoneUK Don't bother ordering anything unless you want to be treated like you can't budget your own money, they want to know your income and expenditure even for an upgrade, customer for over a decade but loyalty means nothing to Vodafone. AVOID AT ALL COSTS

  • Babb_zz
    Kebabz ใƒ„ (@Babb_zz) reported

    @VodafoneUK hey vodafone! Im having problems redeeming my costa freebie from the very me rewards, can you please help me in getting the code as i fear i will not be able to collect this today

  • BuffyIles
    Buffy Iles (@BuffyIles) reported

    @old_style_tory @VodafoneUK @Ofcom I've been a customer over a decade, regularly upgrade, just been refused the latest upgrade as I'm not prepared to give my income and expenditure to 'check affordability'. Been paying between ยฃ250-ยฃ320 a month all these years, loyalty means nothing to Vodafone

  • conjon101
    CONNOR | JONES (@conjon101) reported

    Shocking service from @VodafoneUK on what was meant to be my first day of service with them! @๐Ÿคฌ๐Ÿ˜ก

  • BuffyIles
    Buffy Iles (@BuffyIles) reported

    @VodafoneUK Why am I being asked for affordability details for an upgrade, when I've been with Vodafone like 15 years? Never before had a problem, now you don't want my money? #badservice

  • Drmanikmathur
    jai shri ram (@Drmanikmathur) reported

    @ThreeUK advices to suspend the services if youโ€™re abroad more than 2 months ? Really ? If the customer is paying the bills whatโ€™s the problem? @VodafoneUK @O2 all are providing services but #threeuk isnโ€™t ? Itโ€™s a shame need to cancel my contract urgently

  • kbarnett2019
    Kayleigh Barnett (@kbarnett2019) reported

    Does anyone know whether you can get out of a mobile contract without early termination fees because the company are incapable of customer service or repairing a phone? @vodafoneuk are the worst company I've ever dealt with- 2 weeks of trying to get a repair