Vodafone Outage Report in Sunderland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (13%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent Vodafone outage reports came from the following cities: Gateshead and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@MarkMcCann_Wood) reported
@VodafoneUK just upgraded broadband, incomplete order, went to Vodafone shop kid/staff too lazy to help "phone broadband team" been on hold 15mins. Give me a single reason why I shouldn't cancel & go elsewhere. Terrible customer experience
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The Makers Loft
(@the_makersloft) reported
@VodafoneUK When will your customer service improve. been a customer for 17 years. Had enough this time. Sent me 2 IPADS, Incorrect models. Have bee advised I can’t return them until you’ve taken the first payment. What happened to a 14 day cooling off period. Useless
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Jennifer Stirrup #MBA Next up: #AI #Healthcare
(@jenstirrup) reported
from
Hemel Hempstead, England
@VodafoneUK The phones screen is unusable so I can’t do that from the phone. I’ve waited an hour in your store and handed the phone in for repair. I hope you’ll send it back to @SamsungUK and reconsider when you sell it in future. It’s four months old and I didn’t damage the phone. #ZFlip
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Jeffrey Wasserman
(@jeffwass) reported
@VodafoneUK @Ofcom She had this number for many years at Three Her mum needs medical care and she cannot receive calls from docs. She can't access bank accounts due to two-factor authorisation codes. @VodafoneUK falsely promised her each time she contacts tech support it will work in 24-48 hours
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Stuart Mcintosh
(@stuamc1982) reported
@VodafoneUK I ordered a device on Wednesday paid £10.00 for delivery. Folks stayed in all day to then be told was never coming. Changed address to pick up point and still nothing. Get email every day saying it's coming next day and it has not. Really not hapy atal Called DPD and stil there
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Sophie Fleet
(@TrixelSoaf) reported
@VodafoneUK Why Is your 4G awful? I switched from O2 and ever since my 4G never loads or It's so slow It's a joke. 😑 #Vodafone
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Curtis Haigh
(@CurtisHaigh69) reported
@VodafoneUK I’ve still had no response to my DM? Can someone please actually help me today. Thanks
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brother.eth
(@S2thet) reported
@VodafoneUK i have never dealt with such useless customer care as vodafone this last week. My new phone was delivered faulty over 2 weeks ago. You have made me stay in for 4 days now and still no replacement!!! If you choose to use DPD that is for you to chase not me!!! 😡😡
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Jeffrey Wasserman
(@jeffwass) reported
@VodafoneUK @Ofcom - how do we make an official complaint? @VodafoneUK messed up on her port from Three and won't take ownership. She has no working phone for a week despite promises from tech support to wait 24-48 hours each time. She cannot access bank acct due to 2FA codes (cont...)
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Jeffrey Wasserman
(@jeffwass) reported
@VodafoneUK Tech support just told her another 48 hours! It's clear your tech support just lies outright to get the customer off the line! That is a full week of having no working phone number!! She cannot get calls from her mom in hospital, and cannot access bank accts due to 2FA!!