Vodafone Outage Report in Sunderland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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HairyScot🏴
(@HairyScot40) reported
@VodafoneUK As someone who has 5 phones on one account - a credit check hit for every upgrade is simply never going to happen. A good upgrade service is now unusable for me at least. Looking for a new supplier now.
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Steph The Mummy
(@RunnerStephanie) reported
@VodafoneUK I replied over 7 hours ago and I’m still waiting. This is a serious complaint. I’m experiencing severe and upsetting problems with your #customercare. Why can’t you read the message and reply? You told me to contact you and you’d help. @VodafoneUK are still failing. Terrible
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TekNeil Sim Racing 🏁 🇬🇧
(@TekNeil) reported
@VodafoneUK It is NOT an isolated issue, our phones never work properly whether your website shows an issue or not. Whole family on vodafone and O2 trying to ring everybody tonight due to an urgent matter and none of us can ******* contact each other. Just what we need in an emergency.
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Scott 🏴🇮🇪🇵🇸
(@MuirofCelt) reported
@TheBlackDub1 @VodafoneUK I’ve a whole house on Vodafone but as contracts run down I’m going sim only not enough new features on handsets now all very much the same and not value for money. And I’m an ex-employee so I’m very much aware of what deals are available if you get the customer care agent
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Andrew Pendleton
(@AJPendleton) reported
Hi @giffgaff I’m off to @VodafoneUK tomorrow because you changed the rules on roaming and capped my data after I’d left for summer hols. And then refused to help. Just important for firms to know why customers move their business. Also getting a better deal.
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Rachel Bengough
(@rcbengough) reported
Disgusted with service received from @VodafoneUK and @VodafoneGroup. Customer for number of years. Trying to upgrade. Waiting for handset delivery for over a week and getting mixed messages from CS. Wasted around five hours of my time on chat/phone and still none the wiser!
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TekNeil Sim Racing 🏁 🇬🇧
(@TekNeil) reported
@VodafoneUK WHAT ******** IS WRTONG WITH YOUR NETWORK, NEED TO MAKE URGENT PHONE CALLS, AND WHEN RINGING 'NOTHING HAPPENS'. ******* SORT YOUR **** FFS.
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Grouchy Commuter
(@grouchycommuter) reported
@VodafoneUK Unsurprising that I am still having issues and have had no update on the ticket raised 80 hrs ago
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Karl Medhurst
(@MedhurstKarl) reported
@VodafoneUK I can’t believe that to be honest. I’ve always been with Vodafone since 2001 and I don’t know why . I’m in Oxford and the reception is terrible. Slow internet. Poor call quality. I give up trying to use any apps that require 4g when I’m out and just wait to connect to WiFi
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Michael Collins
(@summitparaboy) reported
@VodafoneUK so far over three hours on the phone and my issue on my home fiber not resolved. Useless customer service.