Vodafone Outage Report in Sunderland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Hutchy
(@Paulhut20013625) reported
from
Sunderland Bridge, England
@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Brian Pickup
(@M0RNR) reported
from
Sunderland, England
@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
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Gary Ayre
(@GazzaG1) reported
from
Wingate, England
@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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Ｓｔｕ Ｐａｔｅｒｓｏｎ
(@s_t_u_a_r_t_p) reported
from
Peterlee, England
@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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The coffee bell
(@468jimmy) reported
from
Newcastle upon Tyne, England
@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever
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Darren Meadows
(@DarrenMeadows01) reported
from
Peterlee, England
@Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone
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Allen Curtis
(@AllenDCJnr) reported
from
Sunderland, England
@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Glyn Sexton
(@glynster61) reported
@VodafoneUK my Twitter which hasn't been loading any media - images or video- since Friday, finally seems to be working, at the moment. Hopefully means issue now fixed?
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Dave Rave from Kwik Save(not a dave😁)
(@houseofchaos18) reported
@realordinarylad @VodafoneUK I've had the same im with them as well ,dog **** only works their wifi
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Katie Conibear
(@KatieConibear) reported
UK people: You might find online debit payments are declined right now. That's because banks are, or already have implemented Secure Customer Authorisation (SCA) BUT some companies have not. Like @VodafoneUK who I've spent hours explaining why it's their fault my payment declined
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Katie Conibear
(@KatieConibear) reported
@VodafoneUK I've wasted over 3 hours of my time already on chats on the vodafone website. I'm fed up of explaining why Vodafone are at fault when they know exactly what the issue is. It's been resolved, this is a PSA. Please read the entire thread, thanks!
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🤘🏻Gary/Gawy🤘🏻
(@DarkNightMoofie) reported
@VodafoneUK Oh and furthermore NO ONE messaged me to let me know that the issue was fixed with Twitter images and videos, I had to find out for myself. Your staff and the network in generals is a shambles, you’re not fit for purpose
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you're all rank
(@AnAverageBaller) reported
@VodafoneUK Yes it's the only qr code that came with the product.when I talk to your advisors they inform me that there is a glitch and they are aware of it. Well can you send me a new smart sim or fix the problem ?
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Brazilian_Mágico🇧🇷
(@RH_AVFC) reported
Vodafone broadband down, AGAIN! Vodafone data having issues, AGAIN! Customer service awful as usual. But, they’re happy to take £170 a month for this kind of service and do nothing about it! Sort your useless company out, @VodafoneUK @VodafoneGroup
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Nemesis
(@esiotrot54) reported
@VodafoneUK I have given my details to so many numpties in Vodafone all of whom say they will sort this but nobody ever does so I keep going round in a loop getting nowhere—complaint ref is 22825623–so please sort it once and for all
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Maria Belen Alvarez
(@belu9110) reported
@VodafoneUK hello, I’ve been trying for days to get onto the my Vodafone app but just getting error code 2404 every time, I’ve tried reinstalling the app, updating my phone and nothing works. Can you help me with this? Thanks
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Freddie
(@ThurstanStHouse) reported
@VodafoneUK Hi, we've signed up as a new customer with you but keep getting told our delivery for hardware keeps getting pushed back. We're worried it won't turn up in time for installation. Our current broadband expires soon with Virgin. Can you let me know who I can speak to?