Vodafone outages and service status in Sunderland, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 17 days ago |
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Newcastle upon Tyne
|
Internet | 2 months ago |
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Sunderland
|
Phone | 2 months ago |
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Newcastle upon Tyne
|
Wi-fi | 3 months ago |
Community Discussion
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Vodafone Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Andy Phillips (@AndyPhillips1) reported from Dunston, England@VodafoneUK daughter’s phone faulty a couple of weeks after purchase.Sent away twice to be repaired only for it to be sent back today for the second time still damaged! Paying a fortune still for this contract without a phone! Customer service absolutely horrendous #avoid
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Gav McElroy (@GavMcElroy) reported from Washington, England@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us
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Gary Ayre (@GazzaG1) reported from Wingate, England@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP
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Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England@VodafoneUK is running very slow today even on 4g
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danny (@sunderlanddanny) reported from Washington, England@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
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Ｓｔｕ Ｐａｔｅｒｓｏｎ (@s_t_u_a_r_t_p) reported from Peterlee, England@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi
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atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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L-Archibald (@leearchibald20) reported from Marley Hill, England@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Tinybuddyskunk (@liamsholder91) reported from Newcastle upon Tyne, England@VodafoneUK why is the app not working for ??
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JD (@JAKEWD1993) reported from Sunderland Bridge, England@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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Julie (@juwjuw02) reported from Sunderland, EnglandSo got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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paul mcgeary (@macca554) reported from Peterlee, England@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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Micky-D (@MickyD2020) reported from Sunderland, England@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Brian Pickup (@M0RNR) reported from Sunderland, England@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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Paul Hewitt (@Chewylad1981) reported from Washington, England@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Andy Phillips (@AndyPhillips1) reported from Peterlee, EnglandCancelled broadband contract with @VodafoneUK last month but they didn’t cancel. Spent hours on chat and phone and eventually they cancelled. Checked tonight and they’ve restarted contract without me knowing. On chat hours and they’ve disconnected! AVOID Vodafone
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Andy Watson (@andywatson8) reported from Washington, England@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🍒 Anne K Scott | Imagination Technologist (@AnneKScott) reportedTalking to @VodafoneUK Just Ask Once service (one agent to resolve your issue) - the agent wants to transfer me and tells me s/he is not a JAO agent... and yet each message says from you JAO agent!!!
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Ed (@1983_edward) reported@VodafoneUK the frustrating thing is your app says everything is fine which means you'll deny any responsibility even though the service is useless. As said before we pay for 150mb/s download fibre broadband and I'm getting 2.5mb/s. For the second day in a row.
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Dorastar1 (@Dorastar1) reported@MichelleBeckett @SkyUK @VodafoneUK It seems there is always that one company who is awful at this, we had no trouble with most but f-i-l's insurance company told me they'd all had bereavement training, I told them that it really needed more than just "talk in a soft voice" and actual useful policies.
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Gary Kilroy (@Gary_Kilroy) reportedI'm with @ThreeUK I recently got an email telling me they've merged their network with @VodafoneUK and I can connect to both and get better coverage. The service has got worse!
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❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reportedWhy does my @VodafoneUK network keep sued crashing? It’s happening multiple times every day. Cant they sort their **** out?
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Enzo Ferro (@EnzoFerro2023) reported@MichelleBeckett @SkyUK @VodafoneUK Very sorry for your loss. I left virgin media a few years back after very poor service and I am hearing lots of examples recently of why I will never return.
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Kevin Norton (@KevinNorton2020) reported@VodafoneUK #vodafone I was getting help from a customer service member and in the middle of our conversation the team member said it's now 8:00pm I've finished my shift and disconnected the call before I could reply. Is this normal from Vodafone?
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❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reportedWhen will @VodafoneUK provide a reasonable 4G signal that is stable? Why do we have to put up with speed test that gives a download sped in Kbs and upload of zero? This is happening every single day. This message might not list at time of writing but get put in drafts.
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Katie (@PennieK_) reportedHi @VodafoneUK I have fraudulent payments for Vodafone pending on my account. My bank advised me to speak to you. None of your phone lines or chats allow non customers to get past the robots. Please can you advise how I can speak to someone to cancel the payments.
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Episode IV - living in the heart of the Matrix (@ourtone69) reported@MichelleBeckett @SkyUK @VodafoneUK Just cancel the DD and let them try and sue a dead man