Vodafone Outage Report in Sunderland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Hutchy
(@Paulhut20013625) reported
from
Sunderland Bridge, England
@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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Ｓｔｕ Ｐａｔｅｒｓｏｎ
(@s_t_u_a_r_t_p) reported
from
Peterlee, England
@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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Brian Pickup
(@M0RNR) reported
from
Sunderland, England
@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
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Brett Redmayne
(@safcbrett) reported
from
Sunderland Bridge, England
@VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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Darren Meadows
(@DarrenMeadows01) reported
from
Peterlee, England
@Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone
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The coffee bell
(@468jimmy) reported
from
Newcastle upon Tyne, England
@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever
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Allen Curtis
(@AllenDCJnr) reported
from
Sunderland, England
@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !
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Gary Ayre
(@GazzaG1) reported
from
Wingate, England
@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP
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SpartinMartin
(@SpartinMartin84) reported
from
Whitburn, England
What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Neil F Liversidge
(@NeilFLiversidge) reported
@VodafoneUK No, it's happened with calls to my own mobile too (also on Vodafone) and I am concerned that if we phone anyone else using Vodafone our calls will automatically be blocked, which will harm our business. We have NEVER been cold-callers.
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MayaYa🌙
(@Sailor_MayaYa) reported
@TheD1ceMan @VodafoneUK @EE Damn That's pretty bad I'm easily getting over 200MB/s on 4G most places
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Grumpy Man
(@TheGrump3Man) reported
@VodafoneUK Do you not understand that the point is that you have now told me 3 times that you will do something, and then you don’t do it. Why would speaking to someone online change this? You are just categorically refusing to help
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The Masked Apple
(@apple_masked) reported
@VodafoneUK #vodaphone #badreception #noservice For the last week the reception at SA18 has been somewhere between terrible and non existent.
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Dice
(@TheD1ceMan) reported
Hey @VodafoneUK I'm getting 4Mbps on 4G with you guys (and frequently no data at all) and 50Mbps with @EE at the same location. Waiting weeks for "engineers to fix it" is getting tiresome. Looks like I'll be moving when my contract is up.
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John Perks
(@johnperks1) reported
@VodafoneUK Currently on a chat with your customer care. How do I speak to a human, rather than type.
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Bad4Business
(@BusinessBad4) reported
@VodafoneUK So, did you read my message or just copy and paste your PR response. Allow to make it easy for you. THE CHAT BOT DOESN'T WORK. I can put this in another language if you prefer, but the fact remains that instructing me to use something that doesn't work is NOT A FIX!
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LP_Degen
(@LP_Degen) reported
There really isn’t enough words to describe how poor @VodafoneGroup @VodafoneUK are. The only way I can get it across is to tweet how poor they are everyday. The end of my contract can’t come quick enough.
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arisu in borderland
(@ye_divvy) reported
@VodafoneUK what's going on with my handset please. People are calling it and it's ringing once then straight to voicemail despite full signal. We've got both phones, house phone and broadband on one account. I don't want to have to move because of your poor signal.
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Grumpy Man
(@TheGrump3Man) reported
@vodafoneuk After 2 weeks, 3 calls and 2 hours with tech support and 3 times promised to get a bag to ship my phone to vodafone for repair - still nothing! What is one to do…