Vodafone Outage Report in Sunderland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (50%)
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Phone (31%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent Vodafone outage reports came from the following cities: South Shields, Gateshead, Sunderland, Newcastle upon Tyne and Whitley Bay.
| City | Problem Type | Report Time |
|---|---|---|
 South Shields |
Internet | |
| Gateshead |
Phone | |
| Gateshead |
Wi-fi | |
| Sunderland |
Wi-fi | |
| Newcastle upon Tyne |
Total Blackout | |
| Sunderland |
Phone |
Community Discussion
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Vodafone Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Annelise Hamilton
(@AnneliseBeau) reported
from
South Shields, England
@VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.
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🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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Tinybuddyskunk
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Gerbil
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Rob
(@robhinds) reported
from
Blaydon-on-Tyne, England
@kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long
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Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ꜱᴛɪʟʟᴘᴏᴇᴛʀʏ ᴘʜᴏᴛᴏɢʀᴀᴘʜʏ
(@stillpoetry) reported
@GeorgeMonbiot @VodafoneUK If corporations as such can get away with it, they'll certainly try, to hell with customers is their ethos. What's a couple thousand moaning, look at the current government fiasco. They all try to get away with it, until caught, then empty apologies, given by support staff. 🙁😡
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djofjes
(@djofjes1) reported
@GeorgeMonbiot @VodafoneUK much sympathy. Vodaphone were by far the most difficult to satisfy when I had to terminate my late husband's £7 a month account. they demanded all 64 pages of the POA. it went on for weeks. it's made me hate them!
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Mr Praline
(@PralineMr) reported
@GeorgeMonbiot @VodafoneUK They are probably THE worst company I've ever had the misfortune of dealing with. Never again would I go with Vodafone, even if they offered tariffs half the price of other providers.
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Janie Knowles 🏳️🌈🌈🏳️⚧️
(@janieks) reported
@chastownley @VodafoneUK Bob would be 18 years this year, so annoying when companies don’t help,
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RC
(@anglingking) reported
@VodafoneUK @speckyninja What a pity it’s took a thread on here to get you to behave as you’d expect any decent customer service company to. Shameful way to treat customers
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Aquarius Crystal Crafts
(@aquarius_crafts) reported
@VodafoneUK @GeorgeMonbiot Despicable behaviour. Far too little and far too late for this poor family. Non-existent customer service
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💙💛 rachel bullock 💙💛
(@rachybanp) reported
@GeorgeMonbiot @VodafoneUK Sadly we had the same with sky when my mum went into hospital with dementia. They said it had to be my mum that cancelled when I phoned and when I said she no longer had the capacity to do this they kept taking money for months. Court of protection solicitor had trouble too 😢
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LizzieBsmith
(@MadgiePodge) reported
@GeorgeMonbiot @VodafoneUK Three was the same with my Dad would’t cancel without speaking to him!! Said good luck hoped they had contact with heaven! If they did could they let me know cos I’d like a chat more than they did!! Still took months!!
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Kevin Hamilton
(@RacingFive) reported
@GeorgeMonbiot @VodafoneUK @VodafoneUK are by far the worst company I have ever had the misfortune of dealing with. They make it extremely difficult to cancel accounts and their 'helpline' is utterly useless. Never again.
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Heather 🌦🧶😳🤔🙄🚴♀️🥾🐱⚽️ 🇺🇦
(@h_savage) reported
@GeorgeMonbiot @VodafoneUK There are too many big companies who behave like this with the elderly. If this is the experience of those who have children around to speak on their behalf - what happens to those on their own? We need to treat our elderly better.