Vodafone Outage Report in Sunderland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent Vodafone outage reports came from the following cities: Gateshead and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Trickster
(@tr1ckster6) reported
@GeorgeMonbiot @VodafoneUK Thankyou for fighting this cause. Tho’ not impacted personally by Vodafone, many other providers, incl utility, make it impossible to contact them in a reasonable way, have unacceptable wait times and staff that never call back. At the end of the day, people just give up. 🙏🏻🙏🏻
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Craig Cockburn 🏴🇪🇺
(@siliconglen) reported
@VodafoneUK I'll bear your restrictive policies in mind when I renew. I didn't have this issue on EE.
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MissDawnLara
(@dawnlara03) reported
@GeorgeMonbiot @VodafoneUK Vodafone still haven’t fully cancelled my account and I put the request in 6 years ago! Now having to get Experian to help get it off my credit report. They are a bunch of cowboys!
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Laura Turquet
(@LauraTurquet) reported
@GeorgeMonbiot @VodafoneUK Many points apply to dealing w. vulnerable relatives, via PoA. VF staff in Cairo were sympathetic, if not able to help. UK staff were worse. Need rules vs. mis-selling. My rel was sold a data contract they didn't need/use. VF shd be obliged to review accs & offer better tariffs.
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Dave Simon
(@DaveSimon10) reported
I spent over an hour yesterday speaking to customer services who said no point complaining we know the issue & nothings going to change and NO I cannot speak to a manager. This is pandemount to obtaining monies by deception @VodafoneUK @EE have perfect service in same area
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persnickety 🐟🇪🇺 🇺🇦 #FBPE #FBPA #PR 💙🏳️🌈
(@kristina_xsr) reported
@GeorgeMonbiot @SandraDunn1955 @VodafoneUK When you've done this, can you have a word with Scottish Power? I've seen no end awful stories of mysterious bills, threats, incompetence from them
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Craig Cockburn 🏴🇪🇺
(@siliconglen) reported
Hey @VodafoneUK do you stop UK vodafone customers roaming to Telekom or o2 when in Germany because my UK sim refuses to connect to any network except Vodafone de.
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Nicholas Clark
(@DrNickCC) reported
@VodafoneUK I need to discuss my account w a real person. When I call 191 I get texts diverting me to an ‘online expert’. When I use the chat online I get nowhere. Why is it so difficult to talk with someone? You’re about to lose a long-term loyal customer. How can we talk?
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Catherine
(@Catherine_md_) reported
I have now been advised by 'Nathan' that he can log in so what's my problem. Fair enough Nathan. You come and do the trial and I will sit twiddling my thumbs dishing out pointless advice 😡 @VodafoneUK
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Skynet
(@Skynet_TX) reported
@W0NK042 @VodafoneUK ... and the FAQ also says : "We’ll be meeting the government’s ambition to turn off our 2G service by 2033 – so we won’t be retiring our 2G network anytime soon."