Vodafone Outage Report in Sunderland, England

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (54%)
• Phone (20%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Sunderland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Total Blackout	1 month ago
Newcastle upon Tyne	Total Blackout	1 month ago
Newcastle upon Tyne	Phone	2 months ago
Gateshead	Phone	4 months ago
Gateshead	Internet	4 months ago
Newcastle upon Tyne	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• 
  claireeyy (@claire_green20) reported 27 seconds ago from Dunston, England

  @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

• 
  paul mcgeary (@macca554) reported 3 minutes ago from Peterlee, England

  @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

• 
  Adrian Smith (@adeysmith680) reported 4 minutes ago from Durham, England

  @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

• 
  Micky-D (@MickyD2020) reported 5 minutes ago from Sunderland Bridge, England

  Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

• 
  Tom Bray-field (@tom_bray) reported 5 minutes ago from Durham, England

  The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

• 
  danny (@sunderlanddanny) reported 7 minutes ago from Washington, England

  Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

• 
  Katie Wakenshaw (@katiewakenshaw) reported 7 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

• 
  danny (@sunderlanddanny) reported 8 minutes ago from Washington, England

  Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

• 
  Craig Bradshaw (@Cjreefdiver) reported 8 minutes ago from Whitley Bay, England

  @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

• 
  Mr James 📚 MCCT (@MrJamesCCC) reported 9 minutes ago from Wallsend, England

  @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

• 
  Paul Hewitt (@Chewylad1981) reported 10 minutes ago from Washington, England

  @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

• 
  danny (@sunderlanddanny) reported 14 minutes ago from Washington, England

  @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

• 
  amieenotaimee 🌻 (@ams_larssen) reported 15 minutes ago from Sunderland, England

  @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

• 
  L-Archibald (@leearchibald20) reported 21 minutes ago from Marley Hill, England

  @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported 24 minutes ago from Walker Gate, England

  Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

• 
  Jill Robinson (@jilly2010) reported 28 minutes ago from Sunderland, England

  Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

• 
  Tim Harding (@timhardinguk) reported 50 minutes ago from Sunderland Bridge, England

  @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

• 
  Dave John (@daveyboyfid) reported 51 minutes ago from Longbenton, England

  @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

• 
  Micky-D (@MickyD2020) reported 52 minutes ago from Sunderland, England

  @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

• 
  g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported 56 minutes ago from Seaham, England

  @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  suz 🏹 (@susieburgie) reported 1 minute ago

  so unimpressed with @VodafoneUK today, customer service is awful & they have been over charging me for months under a contract that they confirmed to be terminated in january- absolute joke.. & when I try to talk to their team they keep disconnecting me!! @VodafoneGroup fix it!!

• 
  AKAGIGGSY💙⚪️💛 (@akagiggsy) reported 3 minutes ago

  How do I cancel a failing @VodafoneUK broadband account? Had post office for 2yrs no problem, Vodafone for 4 months and repeatedly drops connection, I can’t sit in a chat room every fortnight trying to sort it. 😡“How many sockets does your phone line have..” same chat no results

• 
  Tom Hine (@TomlolK) reported 5 minutes ago

  @VodafoneUK crap customer service.... Who do we contact to speak to human rather than robot

• 
  Enggitter (@Enggitter) reported 5 minutes ago

  @VodafoneUK Problem was resolved this morning. It’s a problem when one can’t connect with anyone: service phone was closed & your homepage looked as if Vodafone was down. Outage often happens for 5-15 min during the night. But last night was min. 1.5 hours before we went to bed.

• 
  Ste Langan (@langan_ste) reported 6 minutes ago

  @VodafoneUK Like I've said I don't want to be on a contract. You are trying to charge me 40 pounds not to be in a contract. So you are basically trying to charge me 40 per month to provide me no service. Rip off merchants

• 
  Sunday League Referee (@SLReferee) reported 8 minutes ago

  @VodafoneUK Thank you but there’s nothing more you can do. The fault is with @OpenreachHelp to fix. We have an open case with them through the 2nd line technical team at Vodafone. We’ve been told it can take up to 72 hours to fix the problem but it’s been 2 weeks. Not good enough! 😡

• 
  Max Cole (@MaxCole62592250) reported 14 minutes ago

  @VodafoneUK My mom has been trying to get a pack number or something for the past 4 hours and has been in contact with support for the past 5 hours, she is a full grown women in tears stressed as she is trying to run a small business with no phone..the stuff I’m reading is absurd

• 
  Daniel (@Daniel47408850) reported 14 minutes ago

  @VodafoneUK Highly disgusted with vodafone! My 84 year old aunt was approached via telephone about her broadband ! The telesaleswoman was rude and had no patience for my aunt and started shouting for no reason whatsoever at my aunt! Apparently customers cannot shout back !!!😡😡

• 
  Vishal Mishra (@VishalM20210979) reported 17 minutes ago

  @VodafoneUK @VodafoneGroup @a_rambling_man Village_Beshupur Purehanda Shri nagar Babaganj pincode_271603 District_Gonda Utterpradesh India Tower incharge_Dinesh singh You can check all Vodafone customer no. In this circle(Everyone wants better network but we have not.near about 100people port their sim in jio)

• 
  rajguru (@rajguru16) reported 18 minutes ago

  @VodafoneUK How do I make a complaint...! The signal in the se7 7ax / se3 7du area is down and has been for 10days. Pls can u escalate to the London area manager. This needs to be looked at urgently. Pls STOP repeating yourself and act