Vodafone

Vodafone Outage Report in Sunderland, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunderland, England 02/06/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sunderland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomDurham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • DarrenMeadows01 Darren Meadows (@DarrenMeadows01) reported from Peterlee, England

    @Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone

  • GazzaG1 Gary Ayre (@GazzaG1) reported from Wingate, England

    @VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP

  • Paulhut20013625 Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England

    @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

  • s_t_u_a_r_t_p Stu Paterson (@s_t_u_a_r_t_p) reported from Peterlee, England

    @VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • AllenDCJnr Allen Curtis (@AllenDCJnr) reported from Sunderland, England

    @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

  • liam27OFFICAL Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England

    @VodafoneUK is running very slow today even on 4g

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • 468jimmy The coffee bell (@468jimmy) reported from Newcastle upon Tyne, England

    @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

  • safcbrett Brett Redmayne (@safcbrett) reported from Sunderland Bridge, England

    @VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • SpartinMartin84 SpartinMartin (@SpartinMartin84) reported from Whitburn, England

    What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year

  • M0RNR Brian Pickup (@M0RNR) reported from Sunderland, England

    @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    Once again @VodafoneUK your 4G data service is failing me. Trying to upload a radio show to Mixcloud and it’s not only slow but had to restart the upload 🙄 Typical

  • muzza1977 Stu Murray (@muzza1977) reported

    @VodafoneUK absolutely shite service...... Cancel my contract now!!!!! Called several times and went through automated help and promises of an engineer but nothing. Two tin cans and a piece of string would be more reliable. #Vodafonedown

  • davybanks79 David Banks (@davybanks79) reported

    @VodafoneUK Sadly, this just takes me back to the chatbot system that began all my problems. Fool me once, shame on you. Fool me five times...

  • NomzyyMNG Michael T. (@NomzyyMNG) reported

    @OnyxEsportsDE @VodafoneUK help

  • MancHODL MancHODL ⚡️ ∞/21M (@MancHODL) reported

    @VodafoneUK @Wimbledon I was on hold to vodafone customer support longer than she was in the competition.

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK The Vodafone 4G is always having issues, this is nothing new

  • MatthewWard1992 Matthew Ward (@MatthewWard1992) reported

    Hi 👋🏻 @VodafoneUK I have been to Rhyl for the day the signal is very bad and the speeds are very shocking I couldn't even load up Google because it was very slow I have a 5G phone. There is 4G and the speed is very slow. I done a speed test I was only getting 1mbps.

  • jonny_528 Jonathan Sortwell (@jonny_528) reported

    @VodafoneUK Have you even read or understood my tweet. I am at the F1 with about 150,000 other people. It feels like Vodafone are the only providers not to bother putting signal boosters in. Once again letting the customers down.

  • AndreanneMck Andreanne_MCK (@AndreanneMck) reported

    @VodafoneUK you cancel our contract without our knowledge then we get an email saying to call u back to reconnect it and now u say that u cancelled it and there's nothing we can do about it? ARE YOU FREAKING KIDDING ME?? You are the ones who made this mess and u refuse to fix it!

  • ab44z Frostbar (@ab44z) reported

    Hey @VodafoneUK ,you know how I pay you a decent, consistent amount for broadband? How about you provide a decent, consistent service? My dial up in 2004 was better than your current offering in Newcastle. If you can't provide something,don't charge for it.