Vodafone outages and service status in Sunderland, England

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunderland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Wi-fi	3 days ago
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• 
  Hutchy (@Paulhut20013625) reported 3 minutes ago from Sunderland Bridge, England

  @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

• 
  Tinybuddyskunk (@liamsholder91) reported 4 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK why is the app not working for ??

• 
  David Marjoram (@PlannerMarj) reported 4 minutes ago from Seaham, England

  What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

• 
  danny (@sunderlanddanny) reported 8 minutes ago from Washington, England

  Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

• 
  atkinson builders (@atkinsonbuild_s) reported 9 minutes ago from Sunderland Bridge, England

  @VodafoneUK I guess your not taking this problem serious #vodafone no signal

• 
  kirsty widdowfield (@kirstynewcastle) reported 9 minutes ago from Durham, England

  @VodafoneUK thanks for being absolutely no help at all

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported 10 minutes ago from Walker Gate, England

  Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

• 
  Darren Meadows (@DarrenMeadows01) reported 13 minutes ago from Peterlee, England

  @Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone

• 
  paul mcgeary (@macca554) reported 15 minutes ago from Peterlee, England

  @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

• 
  Julie (@juwjuw02) reported 16 minutes ago from Sunderland, England

  So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

• 
  Gerbil (@handbagwarrier) reported 16 minutes ago from Seaham, England

  @VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown

• 
  Lady MJ (@Pinkandwild) reported 27 minutes ago from Willington, England

  @VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair

• 
  atkinson builders (@atkinsonbuild_s) reported 29 minutes ago from Sunderland Bridge, England

  @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

• 
  𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported 29 minutes ago from Durham, England

  Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

• 
  Jill Robinson (@jilly2010) reported 37 minutes ago from Sunderland, England

  Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

• 
  Tim Harding (@timhardinguk) reported 50 minutes ago from Sunderland Bridge, England

  @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

• 
  danny (@sunderlanddanny) reported 52 minutes ago from Washington, England

  @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

• 
  The coffee bell (@468jimmy) reported 55 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

• 
  Allen Curtis (@AllenDCJnr) reported 55 minutes ago from Sunderland, England

  @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

• 
  L S-Archibald (@LeeSArchibald) reported 58 minutes ago from Dunston, England

  Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NZF (@Naz91199) reported 2 minutes ago

  @VodafoneUK how can I make a complaint and speak to someone in the UK? I have had no internet for over a week now and open reach are doing a terrible job and I'm getting no where with Vodafone as well.

• 
  sapna singh (@sapnasingh65020) reported 5 minutes ago

  @VodafoneUK VodafoneIdea Team,I am writing toexpress my serious dissatisfactionwiththe servicesof Vodafone alreadyvery frustrated because earlier Iwas chargedextra onmy numberDespite raising a complainregarding those chargesVi Ideafailed toprovide any properresolution or support

• 
  Mr. Tea (@MrTea_CSGO) reported 5 minutes ago

  @VodafoneUK I'd suggest removing whatever access people have to the service that's generating 2-FA codes. It's coming directly from yourselves and anyone less aware may fall for this scam.

• 
  Paul da Rita (@Paul_da_Rita) reported 6 minutes ago

  hi @VodafoneUK - over the last few months your coverage has got so bad that I not only don't get a signal in my village, but I have problems in central London too. Any particularr reason for this? Given it's a business phone, it's not ideal!

• 
  gman (@gg41r) reported 16 minutes ago

  So much for the stress free switching or however @VodafoneUK put it. Today's is my going live day with them. It's after 3pm...no Internet and after an hour speaking to tech help on the phone. Very poor service.

• 
  Nathan Woodward (@CryptoGymJunkie) reported 16 minutes ago

  @VodafoneUK I'm having issues with s crypto wallet that was attached to a mobile number I use specifically for crypto. Vodafone turned the phone off due to 90 days of inactivity to which I was not aware this happened. I need an email address I can send my requirements to.

• 
  Cole80 (@Cole9189) reported 16 minutes ago

  @VodafoneUK oh dear.. not only do your chat team lie, you then offer compensation but never apply it to my bill & to top it off want to put me in a new 24 month contract because I’m moving house or charge me £60 cancellation fee, even though you owe me money. #Shenanigans #scam

• 
  Not Disabled Enough (@Pointless_Nerd) reported 17 minutes ago

  Vodafone has been absolutely no help at all for 12 days in a row. I don't even know why they have that stupid chat bot as it's pathetic. @VodafoneUK

• 
  Richard Frame (@rafthemaster) reported 19 minutes ago

  @royalotad I feel you @VodafoneUK owe me an equal amount for what they call “service”

• 
  Beth (@bethroberts14x) reported 22 minutes ago

  @tiktok_uk the tiktok automated response is telling me to take this up with my bank/account the charges were made on, which would be @VodafoneUK but they won’t help me either