Vodafone outages and service status in Sunderland, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Vodafone
Vodafone is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Total Blackout | 2 months ago |
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Newcastle upon Tyne
|
Total Blackout | 2 months ago |
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Newcastle upon Tyne
|
Phone | 3 months ago |
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Gateshead
|
Phone | 4 months ago |
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Gateshead
|
Internet | 4 months ago |
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Newcastle upon Tyne
|
Internet | 5 months ago |
Community Discussion
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Vodafone Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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L S-Archibald (@LeeSArchibald) reported from Dunston, EnglandJust had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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JD (@JAKEWD1993) reported from Sunderland Bridge, England@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
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Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England@VodafoneUK is running very slow today even on 4g
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kirsty widdowfield (@kirstynewcastle) reported from Durham, England@VodafoneUK thanks for being absolutely no help at all
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Bernard Wills (@polis5026) reported from South Shields, EnglandSuperb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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Julie (@juwjuw02) reported from Sunderland, EnglandSo got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Andy Watson (@andywatson8) reported from Washington, England@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Julie (@juwjuw02) reported from Sunderland, England@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
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Andy Watson (@andywatson8) reported from Washington, England@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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Debbie (@debbieskywalker) reported from Walker Gate, EnglandTime to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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David Marjoram (@PlannerMarj) reported from Seaham, EnglandWhat is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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JD (@JAKEWD1993) reported from Sunderland Bridge, England@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
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atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, EnglandPleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Conal Oleary (@ConalOleary) reported@VodafoneUK Our phone line is down so no internet?
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Ian Payton (@Scytm0) reported@VodafoneUK Do you have a broadband outage? My router appears to say it’s connected, but I have no internet service. And your broadband checker service says “High Volume. Please try back in 30 minutes”, which seems to imply I’m not alone..?
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amy (@amelouwilliams) reported@VodafoneUK is vodafone down? I can’t get internet in the house. #vodafonedown
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Geoff Campbell (@smgmrv) reported@VodafoneUK I just want an Openreach engineer because all that has changed since we had fast, reliable broadband is the connection in the BT cabinet to your equipment. Fairly logical that that is where the problem lies, no?
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Richard Frame (@rafthemaster) reported@fazdeak @VodafoneUK Which means there’s something wrong with the router design as it’s designed to have the 4G kick in - my router still showed that as far as it was concerned my service (full fibre) was on but I defiantly was getting no internet at the time. It’s back again now, outage wasn’t long
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K B (@AussieBlueGum) reported@VodafoneUK applied for essential social broadband 2+ weeks ago, received 1 missed call & 1 answered call where your rep hung up mid call. Never heard from you again despite reapplying 1 week ago. I am fully entitled to this package. Going to ofcom if you don't sort it soon
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Tall Jacky (@TallJacky) reported@AhmedShelbaya @VodafoneUK I switched to Vodafone, from previous supplier, for my home broadband supply, plus landline phone, in November 2022. The broadband works ok, but Vodafone has failed to connect our landline properly. Phoned numerous times and told ‘it’s a porting issue’.
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Ewan McGeer (@Ewan_McGeer) reported@VodafoneUK What issues were they?
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Dan smart (@danQPRsmart) reported@VodafoneUK Highest point of contact for a complaint and all they have said is after listening to recorded calls that they're sorry I have been misinformed on multiple occasions but as a goodwill we can offer £60. 10% of what I was promised!!!! Shocking service yet again.
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Conal Oleary (@ConalOleary) reported@VodafoneUK phone line is down? Any updates on this?