Vodafone Outage Report in Sunderland, England

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Sunderland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Phone	3 months ago
Gateshead	Phone	4 months ago
Gateshead	Internet	4 months ago
Newcastle upon Tyne	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• 
  David Marjoram (@PlannerMarj) reported 3 minutes ago from Seaham, England

  What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

• 
  Adrian Smith (@adeysmith680) reported 5 minutes ago from Durham, England

  @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

• 
  sarah martin (@sarah_1307) reported 8 minutes ago from Gateshead, England

  @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

• 
  Paul Hewitt (@Chewylad1981) reported 11 minutes ago from Washington, England

  @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

• 
  danny (@sunderlanddanny) reported 14 minutes ago from Washington, England

  Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

• 
  Julie (@juwjuw02) reported 14 minutes ago from Sunderland, England

  So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

• 
  Micky-D (@MickyD2020) reported 18 minutes ago from Sunderland Bridge, England

  Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

• 
  danny (@sunderlanddanny) reported 21 minutes ago from Washington, England

  Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

• 
  Craig Bradshaw (@Cjreefdiver) reported 25 minutes ago from Whitley Bay, England

  @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

• 
  danny (@sunderlanddanny) reported 28 minutes ago from Washington, England

  @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

• 
  𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported 31 minutes ago from Durham, England

  Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

• 
  L-Archibald (@leearchibald20) reported 32 minutes ago from Marley Hill, England

  @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

• 
  Tim Harding (@timhardinguk) reported 38 minutes ago from Sunderland Bridge, England

  @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

• 
  Micky-D (@MickyD2020) reported 41 minutes ago from Sunderland, England

  @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

• 
  sarah martin (@sarah_1307) reported 44 minutes ago from Gateshead, England

  @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

• 
  Bernard Wills (@polis5026) reported 45 minutes ago from South Shields, England

  Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

• 
  Julie (@juwjuw02) reported 52 minutes ago from Sunderland, England

  @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

• 
  atkinson builders (@atkinsonbuild_s) reported 52 minutes ago from Sunderland Bridge, England

  @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

• 
  David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported 52 minutes ago from Seaham, England

  @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

• 
  claireeyy (@claire_green20) reported 58 minutes ago from Dunston, England

  @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kasir (@Kkasir23) reported 6 minutes ago

  My phone contract with @VodafoneUK has expired, need some recommendations who is the best around network and price wise?

• 
  🇯🇲🇬🇭 (@iamxfiona) reported 8 minutes ago

  @VodafoneUK I am not putting myself though interacting with the incompetent slow members of your customer service I’ve already wasted over an hour on the phone to your set 6 members of staff that can’t comprehend the basics. I’m moving to ee.

• 
  Chris Jones (@LeadershipNext1) reported 8 minutes ago

  Many thanks to @VodafoneUK for finally resolving my broadband issues. It turns out the issue was way upstream and @WeAreOpenreach didn’t register the Optical Network Termination correctly on installation. Shame the engineers who visited couldn’t find this issue.

• 
  Michael Zhane (@BlueZh) reported 8 minutes ago

  @VodafoneUK Hi. I'm using your Gigacube service. The service has been shocking for the last week and a half. Has there been a new model of the Gigacube released since January 2021? The service repeatedly cuts out. Sometimes several times an hour.

• 
  The End Of Days. Trussolini not my PM (@TheendofdaysB) reported 9 minutes ago

  @VodafoneUK We were promised a new router if this, or that, or something else didn’t work. We never saw it. Left to me we’d have gone back to 02 before now but the fool has now got a new contract. He thinks he’s special because he was with Vodafone from the start. He’s ‘special’ all right.

• 
  Jamie Hill (@_Hill_J) reported 18 minutes ago

  @McDermottQC @VodafoneUK Most do the same. EE increase their prices by 3.9% plus CPI per annum. Not really justifiable in my view. As an aside, I've had Vodafone broadband before and found the connection to be reasonable (although they seemed to have lots of problems with billing / account management).

• 
  MATT PIERCY (@MDCP1983) reported 24 minutes ago

  @Kempola @VodafoneUK I haven't got a 5g phone yet. It's only been while at work. We Vodafoners here usually get signal all over the factory we work in, but all of us have had no signal this week. I'm getting signal now, as I'm at work, but it's not a strong as usual.

• 
  Alyson Kobilnyk (@alybalybee) reported 28 minutes ago

  @VodafoneUK opened account online today for my mum. Email has wrong delivery address for router. Been on phone for 35 mins and agent couldn't help. Awful start to joining new company.

• 
  David (@UapDavid) reported 29 minutes ago

  @VodafoneUK what’s going on with your network it’s running at an absolute snails pace. I can barely watch a video on 5G

• 
  Trishan Vara (@Trishaldinho) reported 32 minutes ago

  @VodafoneUK I already spoke to a WiFi Xpert on chat last Sunday. The problem is I shouldn't have to keep ringing and wasting more money being on hold when there are transcripts to work from. I ended up testing myself and it seems the booster is (yet again) the issue.