Vodafone Outage Report in Sunderland, England
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Full Outage Map
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Sunderland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Total Blackout | 2 months ago |
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Newcastle upon Tyne
|
Total Blackout | 2 months ago |
|
Newcastle upon Tyne
|
Phone | 3 months ago |
|
Gateshead
|
Phone | 4 months ago |
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Gateshead
|
Internet | 4 months ago |
|
Newcastle upon Tyne
|
Internet | 5 months ago |
Community Discussion
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Vodafone Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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kirsty widdowfield (@kirstynewcastle) reported from Durham, England@VodafoneUK thanks for being absolutely no help at all
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Andy Watson (@andywatson8) reported from Washington, England@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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David Marjoram (@PlannerMarj) reported from Seaham, EnglandWhat is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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Julie (@juwjuw02) reported from Sunderland, England@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
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Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England@VodafoneUK is running very slow today even on 4g
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Julie (@juwjuw02) reported from Sunderland, EnglandSo got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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Bernard Wills (@polis5026) reported from South Shields, EnglandSuperb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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JD (@JAKEWD1993) reported from Sunderland Bridge, England@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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Andy Watson (@andywatson8) reported from Washington, England@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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L S-Archibald (@LeeSArchibald) reported from Dunston, EnglandJust had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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JD (@JAKEWD1993) reported from Sunderland Bridge, England@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
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atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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Debbie (@debbieskywalker) reported from Walker Gate, EnglandTime to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, EnglandPleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Bibi van der Zee (@bibivanderzee) reported@VodafoneUK Am sitting with my 89 year old mother trying to cancel her phone. Your website tells us to ring you. Your phones tell us to webchat someone - and they tell us we need to ring you. What kafkaesque bollocks is this?
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jitender mahato (@mahato_jitu) reported@VodafoneUK @fearlessoracle This is worthless to complaints on Vodafone idea customer care especially in India so I am going to port my number on another network.
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Mark Beeson (@WR1NKLY_NINJA) reported@VodafoneUK what is the point in your shops when they can't help with anything before your contract expiry? Can't look up usage info and can't see what I can get. Seems harsh that I have to wait until after I'm already paying more to even look into what to upgrade to...
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Genya (@Genya84271244) reported@VodafoneUK Yes, I have spoke to the suppor several times and they says that they know what te problem is and they’re working on it. But it takes too much time and I can’t work properly from home with it. I use mobile net to do smaller things and it works but the basic home internet didn’t.
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Zak (@zakbrownz) reported@VodafoneUK This is a huge problem at the moment, Sometimes wish it would be possible when links are sent in a text, that it’s filtered and placed with a (could be fraud) flag next to it.
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Lucy Fraser (@Lucy_22) reported@VodafoneUK how do I cancel my broadband? Don't know account number and my broadband account not on my account, just my mobile
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Pippa1957 (@pippabrunton) reported@VodafoneUK we have had a terrible WiFi signal all day and can’t seem to contact anyone about it
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Michael A Gould (@MichaelAGould1) reportedDownload speeds with @VodafoneUK in Abingdon - 1.2mbps, in Oxford 10.6mbps. Connected to home WiFi - 60mbps+. Something is very wrong with the @VodafoneUK service here...
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Nutty by Nature (@nuttybyname) reported@VodafoneUK I never got a reply back. I feel like I can't resolve the issue as for some reason I cannot get into my account and no one has replied to my message on DM
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IrishMishra (@IrishMishra) reported@bt_uk @VodafoneUK BT is forcing us to continue our contract in new property supplying 15Mbps while Vodafone offers much cheaper packages at 100Mbps! How is this possible? BT solution was to use an Ethernet cable!