Vodafone Outage Report in Sunderland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Brett Redmayne
(@safcbrett) reported
from
Sunderland Bridge, England
@VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already
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Gav McElroy
(@GavMcElroy) reported
from
Washington, England
@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us
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Allen Curtis
(@AllenDCJnr) reported
from
Sunderland, England
@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
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Brian Pickup
(@M0RNR) reported
from
Sunderland, England
@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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SpartinMartin
(@SpartinMartin84) reported
from
Whitburn, England
What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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The coffee bell
(@468jimmy) reported
from
Newcastle upon Tyne, England
@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever
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Ｓｔｕ Ｐａｔｅｒｓｏｎ
(@s_t_u_a_r_t_p) reported
from
Peterlee, England
@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi
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Darren Meadows
(@DarrenMeadows01) reported
from
Peterlee, England
@Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Gary Ayre
(@GazzaG1) reported
from
Wingate, England
@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP
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Hutchy
(@Paulhut20013625) reported
from
Sunderland Bridge, England
@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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LG Smart Solutions Ltd
(@lgsmartsolution) reported
@VodafoneUK @JustEatUK Currently me & friends experiencing call fails due to line problems. Checked network status & everything shows up as fine in our area. Any idea why all co-workers on Vodafone have this issue of calls failing?
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Wolfspirit64 (Mac an Tòisich) 🙏🕉
(@wolfspirit64) reported
@VodafoneUK Apologies for the late post, been rather busy with work & finding a new mobile provider. Took 4 day's to get disconnected service working again, no thank's to Twitter help, 👍to website chat agent Ross who sorted it in minutes not day's.
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Marko Backovic
(@MBsheffcity) reported
Disgraceful customer service yet again from @VodafoneUK . Their repair centre loses my phone, investigation finished on Monday. No update, repeatedly get told they will ring me back - they don't. Nearly a month without my work phone - was told it would be no longer than 14 days..
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Eddie
(@articeddie) reported
@VodafoneUK still no service in #Tiptree following Sunday night powercut, how much longer ?
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Lord Nag
(@necronag) reported
Cheers @VodafoneUK. 20th Jan you were supposed to activate my broadband, still waiting. And because it tastes too long to cancel and go with someone else I'm stuck with you. Oh, and isolating with Covid and can't work from home!
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Keighley West
(@KeighleyWest) reported
@iamlevii @VodafoneUK I’ve got absolutely ZERO signal so can’t receive any incoming calls!! Currently at home, with my 7 year, with Covid and no1 can get hold of me 🤬🤬🤬
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Ben Eaton
(@BenEato46743114) reported
@VodafoneUK The offer wasn’t with a third party it was your customer care rep that offered me it but said it was only if i took a new number. They didn’t even try to sort anything for me they were just happy for me to cancel instead.
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Lynne
(@boredattnailbar) reported
@VodafoneUK trying to sign up to your immense broadband deals - it’s available as a new customer but not as an existing customer so I can get the discount?! What’s that about! And your customer service just simply say it’s not available, so lost!!
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Elle Bain
(@elle_bain96) reported
@VodafoneUK why is it when I try and pay money to you lot it’s fails mainly during to a idv error but when told to go indoor store to sort it they can’t do anything but yet you cut me off even though I’ve been working to pay the bills just your system is ****
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Liz Howard
(@liz_how79) reported
Such terrible service @VodafoneGroup @VodafoneUK as a new customer, was informed by them that I did not need a technician to come to connect the Internet. The technician then arrives when I am at work so they had to leave as could not leave! Now to wait 4 weeks for connection!