Vodafone Outage Report in Sunderland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tessleymoor
(@Tessleymoor) reported
@VodafoneUK Well it seems you don’t. It’s 7 days and I don’t have cellular on my Apple Watch. You keep telling me 24 hours. Maybe @TheO2 might be able to help you.
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Craig ball
(@Craigball88) reported
@Fraze_18 @VodafoneUK I had a bad few months! I can’t fault their trying just annoying having to constantly call them up! In the end it got fixed and we discussed compensation and they agreed to waiver any early upgrade fee and also any handset fee for a new mobile deal 👍 make sure you stand firm
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Richard Abbott
(@richabbott54) reported
@VodafoneUK as there is no, repeat NO Vodafone signal where I live; so NO texts & NO calls. The WI-FI Call facility was working but not now. So as Vodafone are NOT providing a service I wish to cancel my account, but as I cannot text I cannot get my early termination cost.
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Phil Lunt
(@plunt88) reported
@VodafoneUK @VodafoneGroup Hi. After giving access to my number to an angry Scottish man for a week. You've now cut off my phone for fraudulent activity activity. How can I fix this?
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Traolachbt35
(@TraolachBT35) reported
Could someone @VodafoneUK please explain why my phone reception dies 100%, every time you drive under Fathom Cross bridge, just beyond the Forkhill Rd roundabout, on the A1 outside Newry and no signal reconnects for at least 5 miles, by which time @VodafoneIreland kicks in?
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Nickbrown5858
(@nickbrown5858) reported
@VodafoneUK still no coverage.... still paying a contract for not even a basic service. 5G??? Maybe being able to use a phone to make safeguarding calls from home? #bigask? #vodafone
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Jeff Stubbs
(@jeff_stubbs) reported
hi @VodafoneUK. How could I go about escalating a complaint and associated refund please? Im not one to usually complain but I have tried with customer services on phone a few times, been promised a fast resolution and that a complaint would be filed but no response. Thanks. 👍🏻
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Simone
(@MidniteKaos) reported
@VodafoneUK Spoke to customer services 4 x about phone trade in to get my discount! Received new phone and no bag to return my old one! 4th call told to use trade in tool on app but there isn’t one! My acc not been credited until my old phone returned! Apparently bags been sent 2
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Ian Harrold
(@IanHarrold) reported
@lucinda_swain @VodafoneUK Zero coverage here, managed to cancel and keep £400 phone years ago. 24mb connection on Three!
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Cmdr. Jonty👨🏼✈️ 🦞🦉🇬🇧🇺🇸
(@CmdrJonty) reported
Changing my #ISP to @Onestream_UK from @VodafoneUK, along with bining Voda's stodgy Router-MoDem. In 18 months I'll change again, and am not going with "Slow-Slow" either.