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Vodafone

Vodafone Outage Report in Sunderland, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Sunderland, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

CityProblem TypeReport Time
Newcastle upon Tyne Total Blackout 2 months ago
Newcastle upon Tyne Total Blackout 2 months ago
Newcastle upon Tyne Phone 3 months ago
Gateshead Phone 4 months ago
Gateshead Internet 4 months ago
Newcastle upon Tyne Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • M0RNR
    Brian Pickup (@M0RNR) reported from Sunderland, England

    @VodafoneUK I don't, I've had my O2 account credited with Β£30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

  • polis5026
    Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • JAKEWD1993
    JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • atkinsonbuild_s
    atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • atkinsonbuild_s
    atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • kirstynewcastle
    kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • debbieskywalker
    Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • guffsafc73
    π™ΆπšŽπš˜πšπš πšƒπšžπš›πš—πšŽπš› (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • atkinsonbuild_s
    atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

  • PlannerMarj
    David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. πŸ™„

  • liam27OFFICAL
    Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England

    @VodafoneUK is running very slow today even on 4g

  • LeeSArchibald
    L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • JAKEWD1993
    JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😑 awful customer service

  • juwjuw02
    Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want Β£50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • Paulhut20013625
    Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England

    @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🀬

  • Joanne_0306
    Joanne Marie πŸ¦‹ (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they β€œcan’t see” notes 😑😑😑

  • juwjuw02
    Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😑😑😑😑

  • andywatson8
    Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • mackemviking
    David Kinmond #FBPE #resist πŸ‡ͺπŸ‡Ί (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over Β£30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • andywatson8
    Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all β€œopen reach’s fault and you can’t actually provide broadband in my area.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Carli98390082
    Carli (@Carli98390082) reported

    @sophiecleebs @VodafoneUK I know who can help you, First_cyber_security On Instagram they're really good why don't you message him on Instagram for help

  • lilrhea_
    Rhea (@lilrhea_) reported

    @VodafoneUK Everywhere I’ve been claims to have no issues but my data has definitely not been working

  • r33_tasha
    Tashaaa πŸ’•πŸ³οΈβ€βš§οΈ (@r33_tasha) reported

    @VodafoneUK hi there all of a sudden my mobile data has become so slow its now even usable

  • Mark66Taylor
    Mark Taylor (@Mark66Taylor) reported

    @VodafoneUK in a queue for ages, then when finally answered you cut me off , absolutely appalling service. I’m trying to upgrade ! You don’t deserve my business !!!!!

  • Mark66Taylor
    Mark Taylor (@Mark66Taylor) reported

    @VodafoneUK what a shambles , 2 hours of my life I’ll never get back trying to deal with the worst in customer service. Finally managed to get a pac code after turning down the worst deal in the world. Dreadful company

  • askVaibav
    Vaibhav Rastogi (@askVaibav) reported

    @ubereats_uk yesterday evening I placed an order with your platform, your delivery agent never turned up or gave me a call and still I have been fully charged for my order, its very unprofessional on behalf of Ubereats. @VodafoneUK

  • PeterPalladian
    Peter Potemkin (@PeterPalladian) reported

    @VodafoneUK I renewed my contract and was emailed to say my next bill would be an estimated -Β£3.96. Instead, it was Β£111.09. I've been conned. Tried to ask your #Colchester branch about this, but they were utterly uninterested in either me or my complaint. Disgraceful.

  • graemej22
    Graeme Johnston πŸ‘πŸ”΄βšͺοΈπŸ‘ (@graemej22) reported

    Thank for. I wish I never requested to upgrade now. Should have been an easy transition upgrading to full fibre. Is this how @VodafoneUK conducts business. Do you like to leave your customers without internet service which was caused by your error??

  • sophiecleebs
    Sophie Cleobury (@sophiecleebs) reported

    @VodafoneUK I have spent the last four days on your online chat trying to sort out my account. The latest chat has told me to phone 191 to speak to someone. 191 has just told me to go onto online chat. I’m going round in circles and getting nowhere. Is anyone able to help? πŸ˜΅β€πŸ’«

  • leobhavin
    Bhavin Shah (@leobhavin) reported

    @vodafoneuk my customer account page shows offer for 140GB for Β£10 but when i click on it there is no offer? What kind of exclusive offer is it? Your staff tell me it is for new connections...why show it on my account page then? Help please!