Vodafone Outage Report in Sunderland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!
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Gerbil
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
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Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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si grant
(@shanekalvin42) reported
from
Wallsend, England
@GeorgeMonbiot @VodafoneUK Awful company! Had exactly the same issue .
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⭐️Jason⭐️
(@NewHartleyFire) reported
from
Newcastle upon Tyne, England
@VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Tinybuddyskunk
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Rob
(@robhinds) reported
from
Blaydon-on-Tyne, England
@kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long
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Annelise Hamilton
(@AnneliseBeau) reported
from
South Shields, England
@VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tuckin Fweeter
(@TuckinFweeter) reported
@VodafoneUK Network Coverage in KY2 5LT Kirkcaldy, Fife has been negligible to zero for the last 48 hours but Vodafone insisting all is OK. Anyone else found this sort of stonewalling?
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♣Big Chief Cha§♣
(@ChassaGOML) reported
@VodafoneUK My dude, the website is straight up garbage and I couldn’t upgrade to this if I wanted to because i straight up cannot login to the site, nor can i chat to an available member online.
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Hana
(@_Hana_Mia) reported
@VodafoneUK hi, is there an issue with network in SE15 area? My boyfriends phone and work phone both have no signal...
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Safak Bayram
(@DrSafakBayram1) reported
@VodafoneUK you are creative when it comes to providing poor customer service
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Mathew Lisett
(@Mathew30) reported
@VodafoneGroup @VodafoneUK you lot need to sort yourselvs out, why are you makign me a new customer waiting...still to be connected after YOUR mess up!!
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Alice McCourt
(@AliceJaimie) reported
@VodafoneUK Hi, a while back you escalated an issue with my internet service and said that it was a local issue (NE2 postcode area) that should be resolved by the end of December. It's January, and you still are not providing me with my guaranteed speed. What's going on?
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Ian Shepherd
(@IanAShepherd) reported
from
Oxfordshire, England
@VodafoneUK Thanks Liam, I appreciate it but I solved the problem myself. You might want to flag the logic flaw with the ivr team though!
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Retro_70s_Child
(@Retro70sChild) reported
@VodafoneUK Broadband down since 3pm after talking with your tech guys apparently there is a fault on the line. Is there a major fault or just me? #broadbanddown
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Tuckin Fweeter
(@TuckinFweeter) reported
@VodafoneUK @JoshKuma Network Coverage in KY2 5LT Kirkcaldy, Fife has been negligible to zero for the last 48 hours but Vodafone insisting all is OK. Anyone else found this sort of stonewalling?
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Sean
(@Sean_demir) reported
@VodafoneUK I do.....lol Been a loyal customer of Vodafone.