Vodafone Outage Report in Sunderland, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Vodafone
Vodafone is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (55%)
-
Phone (20%)
-
Wi-fi (11%)
-
Total Blackout (11%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Sunderland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
-
Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
-
sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
-
Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
-
Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
-
atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK I guess your not taking this problem serious #vodafone no signal
-
Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
-
David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
-
𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
-
Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
-
JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
-
atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
-
L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
-
kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
-
David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
-
Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
-
atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
-
sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
-
danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
-
L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
-
Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
manlikeman
(@manlikeman) reported
@VodafoneUK @VodafoneUK how do we resolve this i no longer want empty promises I want a permanent solution?
-
Amandeep (Emma) Stevens
(@dilemma1979) reported
@VodafoneUK Hi, can you please help. I'm a UK customer, will I be able to use my minutes, data etc within the EU now that we have left?
-
Jason Bell
(@belljason506) reported
Contacted @VodafoneUK and been fobbed off after over 100 calls to get fixed, customer service appalling and many calls ended without warning, apparently a 3 month old phone that has a crack along the fold is considered "physical damage"
-
Si Big Dogg 🐳 🇫🇷
(@cymru_simon) reported
Don't risk signing up with @VodafoneUK broadband. Had trouble for 3 weeks, just when I thought we were getting somewhere having chatted all week I get asked to submit the same info again in order to authenticate my conversation. Groundhog day, I give up, DON'T DO IT FOLKS
-
Jacob Ambalathumkal
(@ambalathumkal) reported
@VodafoneUK Your customer relations team is just a joke, same agent I spoke to via phone initially called me again despite twitter team saying they are taking over and offer me as a courtesy from Vodafone to wave my early termination fees. When I am entitled to it as per the contract terms.
-
Lisa EBK 🤝
(@lis_jtx) reported
@VodafoneUK Thanks but I'm with Sky Mobile now who deliver first class customer service.
-
Kellie Bateman
(@KellieBatman) reported
@Code_Med_ very intrigued and want to find out more about your courses but your website is blocked by @VodafoneUK secure net! Can you send me more info and hopefully fix this 🤞
-
Avery Dixon
(@AmandaUnsworth3) reported
@VodafoneUK I've been with you for a week and I still don't have a working phone (I'm paying for it though) and spent 45 minutes on live chat earlier to be told to phone the number I phoned earlier and nobody could help! It's a sim swap, it's ridiculous!
-
Steven Morgan
(@BoschMorgan) reported
@VodafoneUK Shocking broadband service. I was told an engineer would be round Wed, took the day off work for them, nobody shows up. Live Chat ignored the issue and just said to wait until midnight for the internet to work. Knew it wouldn't (it didn't). Is there even a service?
-
Richard Hilsley
(@RichardHilsley) reported
@VodafoneUK so Vodafone have put defaults on my credit file even though I’m no longer with the network !!!! I have provided all evidence of bills being paid and even my paper work leaving the network but once again they are refusing to help Avoid this network