Vodafone Outage Report in Sunderland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Sunderland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Total Blackout | 2 months ago |
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Newcastle upon Tyne
|
Total Blackout | 2 months ago |
|
Newcastle upon Tyne
|
Phone | 3 months ago |
|
Gateshead
|
Phone | 4 months ago |
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Gateshead
|
Internet | 4 months ago |
|
Newcastle upon Tyne
|
Internet | 5 months ago |
Community Discussion
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Vodafone Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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JD (@JAKEWD1993) reported from Sunderland Bridge, England@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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L S-Archibald (@LeeSArchibald) reported from Dunston, EnglandJust had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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kirsty widdowfield (@kirstynewcastle) reported from Durham, England@VodafoneUK thanks for being absolutely no help at all
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Andy Watson (@andywatson8) reported from Washington, England@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Brian Pickup (@M0RNR) reported from Sunderland, England@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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Gary Ayre (@GazzaG1) reported from Wingate, England@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP
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The coffee bell (@468jimmy) reported from Newcastle upon Tyne, England@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever
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Allen Curtis (@AllenDCJnr) reported from Sunderland, England@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !
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atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
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Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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SpartinMartin (@SpartinMartin84) reported from Whitburn, EnglandWhat a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year
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Brett Redmayne (@safcbrett) reported from Sunderland Bridge, England@VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already
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Ｓｔｕ Ｐａｔｅｒｓｏｎ (@s_t_u_a_r_t_p) reported from Peterlee, England@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi
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Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
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atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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Darren Meadows (@DarrenMeadows01) reported from Peterlee, England@Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone
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JD (@JAKEWD1993) reported from Sunderland Bridge, England@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
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Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England@VodafoneUK is running very slow today even on 4g
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Debbie (@debbieskywalker) reported from Walker Gate, EnglandTime to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Andy Watson (@andywatson8) reported from Washington, England@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Candice Dolby (@PrincessPickled) reported@VodafoneUK #Guildford Disgusting service today! Waited to be served, then told by your staff member to leave as HE decided to close early. Staff member NOT interested in our special reason for being there and cared more about his empty stomach than a child post stroke!
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June Buxton (@Juniper700) reported@emmalporter @VodafoneUK It looks like they haven't changed then. Exactly the same for me. I wouldn't touch them with a bargepole. The name has left a nasty taste with me. I will never have anything to do with them ever again. I hope you have better luck than I ever did. 🤞
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Grody (@pickled_tinker) reported@VodafoneUK NVM..I figured out why, it's another graduation day with hundreds of people congregating all in the same spot. A single site is being saturated with all the photos and videos. It's a little better now, but jeebus. 8s? That was nearly as bad as O2!
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Jamie (@jamiefrayne) reportedGood evening @VodafoneUK can you explain why i have waited five days for yr wifi engineers to not call. For me then to go on yr terrible app to be told we have to wait another three days as the first assistant didnt do anything?! #shockingservice
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Vic W (@VicWarburton1) reported@VodafoneUK you have decided to stop the sure signal box which cost me £69.00. I have managed to get back £40.00 due to it only being 16 months old. Now, due to this, I have now got to go out and buy another phone which is WiFi calling compatible. Great customer service not.
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Tara (@paganpie) reported@dave_ltm @darrenjrobbins @VodafoneUK Perhaps their customer service team isn’t as well-educated on data protection principles and data controllers’ accountabilities as ours was?
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Samantha McIntosh (@maccasl) reported@VodafoneUK I have been a loyal customer for over 20 years with the same number and the same bank details. I am now into my 5th day with over 3 hours on the phone just trying to get my normal upgrade. I’m sorry but this just isn’t good enough #customerservice #incompetent
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Dave Mitchell (@dave_ltm) reported@VodafoneUK Always happy to help? That’s what your advisers Tobin, Michael, Jatin, Aksham, Sofia, Faisal, Ahmed (number 1), Ahmed (number 2) & Pierre all said! None of them have removed the false & defamatory info from my account even though you’re legally obliged to do so!
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Emma 📸 (@emmalporter) reported@Juniper700 @VodafoneUK Oh no! That’s not good! I have been on an online chat to them for over 2.5hrs, and passed to five different people, all different answers but *still* no resolution 😡🥺
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Dave Key (@davegkey) reported@VodafoneUK Thanks for replying. Yeh, I have wifi calling. The issue is that you don't do wifi SMS (like at least one other network) and I have to use SMS to log into your website. So that isn't a great user experience. The main reason I am with you is because of SureSignal...