Vodafone outages and service status in Sunderland, England

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunderland, England

The most recent Vodafone outage reports came from the following cities: Sunderland, and Newcastle upon Tyne.

City	Problem Type	Report Time
Sunderland	Phone	2 days ago
Newcastle upon Tyne	Wi-fi	25 days ago
Newcastle upon Tyne	Total Blackout	3 months ago
Newcastle upon Tyne	Total Blackout	3 months ago
Newcastle upon Tyne	Phone	4 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• 
  atkinson builders (@atkinsonbuild_s) reported 54 seconds ago from Sunderland Bridge, England

  @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

• 
  Julie (@juwjuw02) reported 4 minutes ago from Sunderland, England

  So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

• 
  Geoff Wade (@GeoffWadeSwim) reported 6 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Lady MJ (@Pinkandwild) reported 6 minutes ago from Willington, England

  @VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair

• 
  The coffee bell (@468jimmy) reported 8 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

• 
  Hutchy (@Paulhut20013625) reported 15 minutes ago from Sunderland Bridge, England

  @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

• 
  Andy Watson (@andywatson8) reported 16 minutes ago from Washington, England

  @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

• 
  Craig Bradshaw (@Cjreefdiver) reported 17 minutes ago from Whitley Bay, England

  @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

• 
  Lady MJ (@Pinkandwild) reported 18 minutes ago from Willington, England

  @VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!

• 
  L-Archibald (@leearchibald20) reported 26 minutes ago from Marley Hill, England

  @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

• 
  David Marjoram (@PlannerMarj) reported 31 minutes ago from Seaham, England

  What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

• 
  Andy Watson (@andywatson8) reported 32 minutes ago from Washington, England

  @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

• 
  Allen Curtis (@AllenDCJnr) reported 40 minutes ago from Sunderland, England

  @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported 43 minutes ago from Walker Gate, England

  Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

• 
  atkinson builders (@atkinsonbuild_s) reported 44 minutes ago from Sunderland Bridge, England

  @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

• 
  Andy Phillips (@AndyPhillips1) reported 46 minutes ago from Peterlee, England

  Cancelled broadband contract with @VodafoneUK last month but they didn’t cancel. Spent hours on chat and phone and eventually they cancelled. Checked tonight and they’ve restarted contract without me knowing. On chat hours and they’ve disconnected! AVOID Vodafone

• 
  ⭐️Jason⭐️ (@NewHartleyFire) reported 47 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!

• 
  SpartinMartin (@SpartinMartin84) reported 48 minutes ago from Whitburn, England

  What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year

• 
  Bernard Wills (@polis5026) reported 49 minutes ago from South Shields, England

  Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

• 
  g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported 58 minutes ago from Seaham, England

  @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob Baird (@VanDeretto) reported 2 minutes ago

  @VodafoneUK Why am I getting so poor 4G coverage in KA9 1UH?

• 
  Mark Connolly (@macon1375) reported 2 minutes ago

  Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK

• 
  FINGERSJOHN✌ (@jnafr) reported 3 minutes ago

  @ThreeUKSupport why is the signal (internet) so poor in B43 Great Barr Birmingham? @VodafoneUK

• 
  karen sen (@karen_sen) reported 8 minutes ago

  @VodafoneUK shockingly bad, disconnected phone and told 72 hours to reactivate ….. if they can 😳😳😳

• 
  Harvey (@danharvs) reported 15 minutes ago

  @9to5mac @iryantldr Yet @VodafoneUK still don’t support this 👍🏻

• 
  Manda Gunion (@mandagunion) reported 21 minutes ago

  @VodafoneUK disgusting customer service for my elderly parents. Two months with faulty broadband (new contract) and hours of calls trying to fix and cancel with no charge is impossible !!

• 
  Vodafone Group (@VodafoneGroup) reported 23 minutes ago

  @warebear42 Hi @warebear42, we're sorry to hear this. @VodafoneUK is currently unable to respond on X, but the team will be happy to help you over on Instagram or Facebook. Please drop them a message there, and they’ll get back to you.

• 
  Louis (@BBLouisR) reported 27 minutes ago

  @AmyGreatorex @O2 They’re useless I hardly get signal anywhere supposed to be looking into it but haven’t done anything 😤 wish I never left @VodafoneUK

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 29 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  kcufti kcufti (@Kcuftiagain) reported 33 minutes ago

  Hey @VodafoneUK. What a dreadful advert. The baby crying with the woman singing. Both sounding as bad as each other. With all the money you cnuts make, sort it out🤮