Vodafone Outage Report in Sunderland, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at Vodafone
Vodafone is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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RedDeadRabition
(@rabition) reported
@VodafoneUK @GeorgeMonbiot The same happened to my wife when her Aunt passed away. This was with Vodafone Czech Republic, so it's not just a @VodafoneUK problem, seems to be international corporate policy. Took months to sort and they also had bailiffs chasing a dead person.
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catherine craig
(@catcraigxxx) reported
@VodafoneUK This wasn’t much help either. Could you please give me a direct email address or get someone to call me from the business team?
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Stephan Harmening
(@stharmening) reported
@GeorgeMonbiot @VodafoneUK So sorry to read your story. Same in Germany. Never, never again @Vodafone_B2B
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Johnny Pict
(@johnnypict) reported
@GeorgeMonbiot @VodafoneUK I went through a similar issue with Vodafone when trying to cancel my own account. I canceled and then they said I hadn't contacted them and tried to get another month's money out of me. The customer service was atrocious. I'll never use them again. Ever.
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DebbieMullins
(@DebbieMullins18) reported
@GeorgeMonbiot @KathyBurke @VodafoneUK The Ombudsman may help you - they are helping me trying to get myMums credit balance back of £1000 as she is in a nursing home now - Eon just as useless !!
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quillon fox
(@quillon1) reported
@GeorgeMonbiot @VodafoneUK Wow. When my Aunt died everyone was excellent in their help. HSBC in particular were brilliant. It sounds like some kind of purgatory in dealing with Vodafone. Lucky no one I know uses them.
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BritCard
(@LoftusSteve) reported
@GeorgeMonbiot @VodafoneUK It is, of course, their strategy. If they made it easy for people to cancel their contract "because my wife died" they would have 50k a day. They could of course improve their procedure. Make it easy with an original death cert, but the handling costs money. The corporate way.
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Vaguest Nerve
(@JerryStillman) reported
@GeorgeMonbiot @VodafoneUK Yes. It's very common. Took us 2 years to get BT to cancel and stop billing us for phone and Broadband service they never managed to provide. 3 times they said they'd cancelled it then we'd get another red bill and eventually the collection agency letters.
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Debbie Smith 💙🏳️🌈🏳️⚧️🥾🌄🇺🇦
(@Debzizztweeting) reported
@GeorgeMonbiot @VodafoneUK They are absolutely the worst, my daughter has her Internet through Vodafone, sadly she had to move out of her house at short notice and after being on hold for nearly an hour she was informed the early termination fee is £110. When her contract is up she'll go elsewhere.
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Johnny Pict
(@johnnypict) reported
@GeorgeMonbiot @VodafoneUK Sorry for your loss. I went through a similar issue with Vodafone when trying to cancel my own account. I canceled and then they said I hadn't contacted them and tried to get another month's money out of me. The customer service was atrocious. I'll never use them again. Ever.