Vodafone Outage in Seaham, County Durham, England

@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

@VodafoneUK is running very slow today even on 4g

@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi

@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP

@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

@Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone

What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year

@VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already

@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

@DTrucker81 @bt_uk @SkyUK @VodafoneUK I’ve heard nothing but bad news about them fella

@Crabbers @VodafoneUK Shocker! Vfone not only making promises that they can't keep, but that they've been telling lies. It's what they do. Raise it to customer relations and don't let them fob you off with anything less. Failing that, start taking names and tagging them into an email to the ceo.

@VodafoneUK it’s only three short months until @emmajaneshaw89 can get rid of your absolutely terrible broadband service. Constant slow connection, downtime and the need to buffer everything. Whilst we are also paying for top package that you can’t deliver speed on. 😱

@VodafoneUK nice to see loyal customers are getting shafted. Global plus only free on red entertainment IF It's a NEW contract after August. So now I need to pay £6 a day. #customerservice #customer #loyal #mobile #phone #stitchedup #telecommunications

@VodafoneUK upgraded last month, waivered upfront cost of handset, now cost has been added to my bill and I’m being told I now need to pay it! Horrific customer service.

@VodafoneUK Hi guys. Are there any signal issues in the NE5 area. My signal keeps dropping out.

@VodafoneUK Stop pissing about with drones & concentrate on providing signal coverage for your subscribers. I am seriously investigating taking my company’s business to a reliable operator. Especially after your recent exploits at screwing up our data service. Give us good reason to stay.

@VodafoneUK can I get an update on my broadband issue please!!!???

Another day + another crap internet service from @VodafoneUK u promised high speeds but failed 2 mention anything about router speeds! yet again we’re using our data and even had to purchase more data on one mobile device😡 can’t wait for the end of my internet + mobile contract

2019-08-25 21:15:03 -Download (Mb/s): 11.70 -Upload (Mb/s): 9.61 -Ping (ms): 53.17 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

@DamianPDavis @VodafoneUK Couldn’t agree more; @VodafoneUK desperately need to roll out SMS support on WiFi Calling, two-factor authentication via SMS isn’t going away any time soon and your customers are left waving their handsets outside open windows in search of your network.

2019-08-25 21:00:03 -Download (Mb/s): 13.90 -Upload (Mb/s): 9.38 -Ping (ms): 48.06 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

So bored of @VodafoneUK and their terrible service. Alot of the time feels like I'm just being told "to wait and it will be fixed". It's quite misleading #poor #CustomerService

@VodafoneUK yea I'll admit I'm bored and you won't read all of these but at least the notifications are going be high so you'll shit yaself in the morning 😂

Joke time: @VodafoneUK broadband service Don't worry guys you might think that was harsh. But they a little slow so its fine they won't get it :)

2019-08-25 20:20:03 -Download (Mb/s): 12.90 -Upload (Mb/s): 9.71 -Ping (ms): 50.24 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

@VodafoneUK are an absolute joke can’t cope with the fact my mum is paying for fibre optic internet and it never ******* works, every time we’ve rang them there’s just more problems So incompetent

2019-08-25 20:05:03 -Download (Mb/s): 12.30 -Upload (Mb/s): 7.60 -Ping (ms): 48.32 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest