Vodafone Outage in Seaham, County Durham, England

@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

@VodafoneUK thanks for being absolutely no help at all

@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

@VodafoneUK is running very slow today even on 4g

@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi

@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP

@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

@Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone

What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year

@VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already

@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

@DTrucker81 @bt_uk @SkyUK @VodafoneUK I’ve heard nothing but bad news about them fella

@Crabbers @VodafoneUK Shocker! Vfone not only making promises that they can't keep, but that they've been telling lies. It's what they do. Raise it to customer relations and don't let them fob you off with anything less. Failing that, start taking names and tagging them into an email to the ceo.

@VodafoneUK it’s only three short months until @emmajaneshaw89 can get rid of your absolutely terrible broadband service. Constant slow connection, downtime and the need to buffer everything. Whilst we are also paying for top package that you can’t deliver speed on. 😱

@VodafoneUK nice to see loyal customers are getting shafted. Global plus only free on red entertainment IF It's a NEW contract after August. So now I need to pay £6 a day. #customerservice #customer #loyal #mobile #phone #stitchedup #telecommunications

@VodafoneUK upgraded last month, waivered upfront cost of handset, now cost has been added to my bill and I’m being told I now need to pay it! Horrific customer service.

@VodafoneUK Hi guys. Are there any signal issues in the NE5 area. My signal keeps dropping out.

@VodafoneUK Stop pissing about with drones & concentrate on providing signal coverage for your subscribers. I am seriously investigating taking my company’s business to a reliable operator. Especially after your recent exploits at screwing up our data service. Give us good reason to stay.

@VodafoneUK can I get an update on my broadband issue please!!!???

@VodafoneUK I keep receiving messages from your customer service to say they've called but I don't have any missed calls on my phone.

@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

@VodafoneUK YESTERDAY...... Sumit : Please do not worry , we do respect your hard earned money and we will not going to let you down this time and make sure that you have your refund with you by the end of this day . @VodafoneUK trying to make out they value customers

@VodafoneUK #VeryMeRewards I'd treat @Bloggjayne

@VodafoneUK @VodafoneUK Yesterday....... Sumit : Please do not worry , we do respect your hard earned money and we will not going to let you down this time and make sure that you have your refund with you by the end of this day .

@PASTA_Mick @VodafoneUK It will take a bit more than that to cheer such a miserable bugger up @PASTA_Mick but I appreciate your concern. Your customer service is certainly better than @VodafoneUK ‘s

Worst day ever for trying to speak to @VodafoneUK customer service! Thanks for ruining my day, Vodafone!! Been 9 years faithfully subscribing to you with 4 (yes, four!!) mobile number - and I guess it's time to say goodbye now. Very disappointing.

@VodafoneUK spent 2 hrs trying to upgrade my fone last nite. Spoke to 5 diff people telling me price i was quoting was not avail or that it is online only. Why state i can ring 4 more info if u cant help. Upgraded online at the price i gave without human intervention. Rubbish co

@VodafoneUK I would treat my 2 kids and then go for a meal afterwards. #VeryMeRewards

@VodafoneUK I would treat my 2 kids and then go for a meal afterwards.