Vodafone

Vodafone Outage Report in Newcastle upon Tyne, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Newcastle upon Tyne, England 01/04/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Vodafone outage reports came from the following cities: Gateshead and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomGateshead Phone

Community Discussion

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Vodafone Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • handbagwarrier Gerbil (@handbagwarrier) reported from Seaham, England

    @VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown

  • stephent122 🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported from Walker Gate, England

    Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

  • shanekalvin42 si grant (@shanekalvin42) reported from Wallsend, England

    @GeorgeMonbiot @VodafoneUK Awful company! Had exactly the same issue .

  • ams_larssen amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England

    @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

  • katiewakenshaw Katie Wakenshaw (@katiewakenshaw) reported from Newcastle upon Tyne, England

    @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

  • ricaceroe richard roe (@ricaceroe) reported from Lanchester, England

    Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

  • NewHartleyFire ⭐️Jason⭐️ (@NewHartleyFire) reported from Newcastle upon Tyne, England

    @VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

  • AnneliseBeau Annelise Hamilton (@AnneliseBeau) reported from South Shields, England

    @VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.

  • MrJamesCCC Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

  • Hally1974 Mark Hall 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hally1974) reported from Blyth, England

    @VodafoneUK you've got to be some kind of idiot to make an app for WiFi/internet connection complaints that's doesn't work when WiFi/internet goes off....again

  • daveyboyfid Dave John (@daveyboyfid) reported from Longbenton, England

    @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

  • AndyPhillips1 Andy Phillips (@AndyPhillips1) reported from Dunston, England

    @VodafoneUK daughter’s phone faulty a couple of weeks after purchase.Sent away twice to be repaired only for it to be sent back today for the second time still damaged! Paying a fortune still for this contract without a phone! Customer service absolutely horrendous #avoid

  • liamsholder91 Tinybuddyskunk (@liamsholder91) reported from Newcastle upon Tyne, England

    @VodafoneUK why is the app not working for ??

  • robhinds Rob (@robhinds) reported from Blaydon-on-Tyne, England

    @kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • samfordiow Sam Ford (@samfordiow) reported

    @VodafoneUK What’s happening with your services??? Signal is gone completely and no 4G. On the Isle of Wight.

  • Nbocvw NBOC (@Nbocvw) reported

    @zico70 I feel you pain. We have both phone & broadband with @VodafoneUK ...worst mistake we ever made. Internet that keeps cutting out for no known reason 🙄...we're changing supplier & it can't happen quickly enough!!!

  • sadiejones1985 Sadie Jones (@sadiejones1985) reported

    @VodafoneUK customer for years at Chiswick branch to be told I'm no longer on their network without doing the simple duty to check efficiently left me stranded abroad and won't give any assistance well done, you will lose a lot more customers wonderful CS 👌

  • liamdotward Liam Ward (@liamdotward) reported

    How can i speak to customer services @VodafoneUK I don't want to click the link as its never got me anywhere in the past. I have a few things to discuss!

  • nick_squad Nick (@nick_squad) reported

    @VodafoneUK do u always lie to your customers? Been told I was on a priority list for the Z fold 3 and u had a shipment yesterday and then told you never had a shipment! Getting fed up with the excuses!

  • whatmobiletech MrMobileGuruUK (@whatmobiletech) reported

    @Amberthecool @AhmedShelbaya @VodafoneUK are only doing this to limit their own liability and keep costs down, however a very narrow minded approach as they WON’T be able to control the customer experience. They shown their hand. They’re only interest in what the excel spreadsheet says.

  • XxxJane_Doe_xxX Jane Doe (@XxxJane_Doe_xxX) reported

    @VodafoneUK help I need to speak to someone re my account the webchat can't help and 191 states no one is available constantly!

  • XYA8NR7TR2MUoJ1 lufcmac (@XYA8NR7TR2MUoJ1) reported

    @VodafoneUK Hi it's not phone line that's rubbish it's the Internet on my mobile it's absolutely well crap

  • Duckers24 Duckers (@Duckers24) reported

    Day 20 and still @VodafoneUK haven't managed to do the sim swap on my son's phone. Also need to send your staff at your Bradford Broadway shop on a customer relations course. More interested in selling than sorting issues.

  • Darrenjs68 Darren Scott 🐝 (@Darrenjs68) reported

    @Beer52HQ signedup for free box via @VodafoneUK received the box today. Nice selection but can’t justify the price for a few cans. Only to find,to cancel the sub I have to phone you!cba to phone and honestly why should i? I took it out online.