Vodafone Outage Report in Newcastle upon Tyne, England
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (56%)
-
Phone (20%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Vodafone outage reports came from the following cities: Blyth and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
-
Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
-
L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
-
Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
-
Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
-
danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
-
Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
-
g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
-
Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
-
claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
-
Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
-
Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
-
Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
-
Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
-
Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
-
Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
-
Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
-
Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
-
danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
-
danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Kirsty Young
(@Epic_Kirsty) reported
@VodafoneUK No offence intended, but if I wanted to speak to retentions I would have called them. I wanted to cancel, through text, without speaking to anyone as was implemented by @Ofcom in 2019 to make it easier to stop this nonsense.
-
Jamie Walker
(@bubblesconcert) reported
@VodafoneUK @barnardos Our sons ipad is 10 years old (it was handed down) none of the apps hes required to have will run on it as they are not supported. Hardly anything is supported. Its all we have. Companies like Apple should be stepping up and helping kids, not hindering them.
-
Blaise Costabir
(@blaisezm) reported
Oh so the idiots at VI have a social media team to speak to me bcos of tweets but they do not hv a responsible service team to respond to my problems. How do you like that? @VodafoneIdeaIN @VodafoneUK @ViCustomerCare BTW even the bots hv stopped responding, like company like bots
-
Nicky Tanner 💙
(@nibztanner) reported
@VodafoneUK just spent 40 mins on your lives chat trying to cancel my account, guess what....it wasn't possible! Sums up why I want to leave
-
basil solomon
(@U10352) reported
@VodafoneUK Vodafone UK: thank you very much for providing me your service for the past 4 years. Now I have terminated your connections, by officially communicating it to your call centres. I even have (multiple emails) stating my account and service are terminated.
-
Dascălu Alexandra Gabriela
(@Konohamara666) reported
@VodafoneUK @VodafoneUK #VeryMeRewards I'd wish for the money paid back: for an Unlimited Max plan: my network speed was between 1.2 and 2.6 Mbps when an Unlimited Lite plan had 41 Mbps in the same spot 🤔
-
Rose-Anne Righton
(@RRighton) reported
@VodafoneUK #VeryMeRewards I would love to win my eldest daughter a Nintendo switch bundle after being conned out of a lot of money and unable to get refunded 😭. Shopping vouchers that can be used online (food shops)would be a huuuge help now kids are at home full time and amazon for bits
-
Jonathan Davidson
(@Jonthan241) reported
@VodafoneUK Ninja Multi Serve Blender, Sony waterproof headphones, Smartwatch, Coffee maker, Tablet, £100 worth of books, Slow cooker, Pressure cooker, Food hamper, £100 off Vodafone bill, £100 Amazon voucher, Heated blanket #VeryMeRewards
-
Lauren
(@Lauren86167191) reported
@VodafoneUK I will not go to a DM as I want this to be public! I will be writing a formal complaint to yourselves and forwarding it to @BBCWatchdog absolutely disgusting service! We have a whole town affected!
-
SaF
(@officialsafire_) reported
@VodafoneUK Manda, the customer service i have received this morning has been less than acceptable