Vodafone outages and service status in Newcastle upon Tyne, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Newcastle upon Tyne, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6 .
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Vodafone
Vodafone is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newcastle upon Tyne, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Wi-fi | 18 days ago |
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Newcastle upon Tyne
|
Internet | 1 month ago |
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Newcastle upon Tyne
|
Internet | 2 months ago |
|
Sunderland
|
Phone | 3 months ago |
|
Newcastle upon Tyne
|
Wi-fi | 4 months ago |
Community Discussion
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Vodafone Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Rob (@robhinds) reported from Blaydon-on-Tyne, England@kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long
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Ian Birch (@IanBirch1978) reported from Cramlington, England@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Julie Brown (@espanajules) reported from Newburn, England@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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danny (@sunderlanddanny) reported from Washington, England@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Gerbil (@handbagwarrier) reported from Seaham, England@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
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Graeme A'Court (@court_graeme) reported from Blyth, EnglandTerrible customer service over the past two days from @VodafoneUK. No-one I have spoken to has a clue what is going on or what to do.
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Nichola Jane (@justnicholajane) reported from Ryton, England@VodafoneUK get your shit together, 3 days of me web chatting to try fix my phone only to be told it’s a network issue with more people involved too. I need my phone, I work away 🙄🙄🙄😡
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Tinybuddyskunk (@liamsholder91) reported from Newcastle upon Tyne, England@VodafoneUK why is the app not working for ??
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Allen Curtis (@AllenDCJnr) reported from Sunderland, England@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !
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richard roe (@ricaceroe) reported from Lanchester, EnglandHey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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danny (@sunderlanddanny) reported from Washington, EnglandUpdate sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Zara (@ZaraStClair) reported from Newburn, England@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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⭐️Jason⭐️ (@NewHartleyFire) reported from Newcastle upon Tyne, England@VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!
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Julie (@juwjuw02) reported from Sunderland, England@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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Nichola Jane (@justnicholajane) reported from Ryton, England@VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!
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Graham (@BarbadoOne) reported from Chopwell, England@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Brian Pickup (@M0RNR) reported from Sunderland, England@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Myers (@djandymyers) reportedIf you travel to Spain, make sure you use @movistar_es when data roaming. Superb network out there. I only wish the UK networks were as good. @VodafoneUK comes closest here in the UK.
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dash (@dashiellwood) reported@VodafoneUK your fraud line connects directly to the regular customer phone line - do you have an actual contact number for the fraud team?
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Jacqui SmethurstTodd (@1977pandora) reportedShame on you for giving Sims to illegal migrants. I won't be using your service and will spread the word. @VodafoneUK
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🅲🅷🆁🅸🆂 🚜🚛 (@rigga_mortis) reported@306notout @virginmedia @VodafoneUK Shame you've not got Connect Fibre Matt (UK call centre), just moved to them with 1Gb up and down, and going over to Sky Ultra for TV in a couple of weeks - I know its not always about money, but £50 less per month is worth it.
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Matt (@250kchip) reportedIf you're a @VodafoneUK customer you know what to do
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V (@Vaavi_o) reported@VodafoneUK Ordered Secure Net Extra over 24 hours ago. Order is visible on your system but still not active. Spent hours in chat with multiple agents only for it to be closed during transfer to care. Can someone please help get this activated? Happy to DM details.
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Alvin (@Alvin83605954) reported@Telegraph @Iromg I’ll never use Vodafone again @VodafoneUK
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Maggie Rawlings (@MaggieRawlings) reported@NileGardiner @VodafoneUK You’re an idiot
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Bob Dobolina (@Bobdobolina10) reported@VodafoneUK Hi, my router has stopped working, please can you get in touch in order to help / repair?
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nathan tyrone shand (@tyroneshand93) reportedI swear on Almighty God. I’m not having someone tether on my mobile plan account just because some dumb African or English folk think I need their help , I been told I’m dead already so **** off with this PAGAN **** just because you folk made it and left us to DIE! @VodafoneUK