Vodafone Outage Report in Newcastle upon Tyne, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Vodafone outage reports came from the following cities: Blyth, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Total Blackout | 2 months ago |
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Newcastle upon Tyne
|
Total Blackout | 2 months ago |
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Newcastle upon Tyne
|
Phone | 3 months ago |
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Gateshead
|
Phone | 4 months ago |
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Gateshead
|
Internet | 4 months ago |
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Newcastle upon Tyne
|
Internet | 5 months ago |
Community Discussion
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Vodafone Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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L S-Archibald (@LeeSArchibald) reported from Dunston, EnglandJust had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Julie (@juwjuw02) reported from Sunderland, England@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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David Marjoram (@PlannerMarj) reported from Seaham, EnglandWhat is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England@VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.
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Hippie Nixon (@hippienixontog) reported from Annfield Plain, EnglandI didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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L-Archibald (@leearchibald20) reported from Marley Hill, England@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England@VodafoneUK is running very slow today even on 4g
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Andy Watson (@andywatson8) reported from Washington, England@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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Julie (@juwjuw02) reported from Sunderland, EnglandSo got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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Andy Watson (@andywatson8) reported from Washington, England@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Debbie (@debbieskywalker) reported from Walker Gate, EnglandTime to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Ian Birch (@IanBirch1978) reported from Cramlington, England@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Allen Curtis (@AllenDCJnr) reported from Sunderland, England@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !
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Brian Pickup (@M0RNR) reported from Sunderland, England@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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Bernard Wills (@polis5026) reported from South Shields, EnglandSuperb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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max⚡️ (@18maxr78) reported@VodafoneUK continued pisspoor customer service
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JetWic (@Jetwic) reported@VodafoneUK @TfL You forced broadband and home phone package onto an elderly customer with dementia who was only trying to get their mobile number switched to a new sim card having lost their phone! You managed to switch all services over just fine, but FAILED to sort the original issue out!
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Stuart Barrett (@two_truths) reported@VodafoneUK There is no 4G data available in Roslin, Scotland, EH25. I reported that online on Wednesday. Two different neighbours both phoned 191 today and reported it, but were told there is no problem. There is a problem.
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muskan Khan (@dashinglarki99) reported@Vickiejane89 @VodafoneUK Support services sucks I had similar issue support service weren’t helpful @reid_360 helped. Try them out…
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Hiten Patel (@Hiten_808) reported@VodafoneUK How disappointing, I've been a loyal customer of Vodafone for over 9 years. Called for a new deal and they just read out what was offered to any new customers on the Vodafone website. Great stuff.
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TS (@TushitSen) reported@VodafoneUK i have been struggling to reach a customer service representative since last week. The Robo advisers are not helpfull. All i need to do is to cancel my uk number 07448114746. Can you please cancel thanks. I wont be paying any dues beyond today. Thanks.
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♔ Hewardine™ ♔ (@misshewardine) reportedSo in reading the last email from @VodafoneUK again, they state that there is a fault on the line and that even if we were to switch providers the fault could remain. Am I a genius or is the obvious solution for them to fix the fault? Maybe even place a new line of necessary?
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London wanderer (@Londonwanderer2) reportedAnyone on @VodafoneUK What number does my friend call to see when her contract ends shes paid it religiously.. Example * 2345* Is there one for voda ?. I'm on a different network so i've not a clue.
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Sarah (@Sarah______A) reported@VodafoneUK Absolutely terrible customer services. Noone seems to know what they're doing. Now have no service at all. Been going round in circles for days now and getting nowhere. How do you get away with being so awful 🤬
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Colin Trotman (@colintrotman) reported@VodafoneUK To be clear your priority is to your shareholders. Customers are a secondary concern. I went through all the agro if you app and CS, the problem was seen and nothing happened. As soon as the contracts up I’m off!