Vodafone Outage Report in Newcastle upon Tyne, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6 and NE98.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (59%)
-
Phone (18%)
-
Wi-fi (12%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
-
🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
-
Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
-
Tinybuddyskunk
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
-
Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
-
Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
-
Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
-
Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
-
Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
-
Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
-
Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
-
amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
-
Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
-
g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
-
Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
-
claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
-
Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
-
danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
-
Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
-
Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Liz Ellis
(@LizElli84723122) reported
@VodafoneUK Vodafone are the worst company I’ve ever had to deal with. Trying to get an old iPhone unlocked!! I’ve got more chance of winning the lottery
-
Nimini nom
(@NaomiAJohnson) reported
@O2 how long for signal issues in N16 to be fixed? @VodafoneUK WiFi is also down so we cannot use any internet. Trying to work from home!
-
seanbrady
(@seanbrady2) reported
@VodafoneUK I am visiting a elderly relative in Hospital, she is frightened of using her phone because she doesn't know how much allowance she has, I have called 44555 as she doesn't have a smart phone. It says it is not working anymore. How can I find out for her ?
-
Sarah 👑👻
(@ocean_avenue46) reported
@VodafoneUK I've been receiving calls from mobile numbers where the phone number is the same as mine but the last 4 digits are different, & the numbers are registered to your network. How do I report this?
-
Jamie
(@jamiea94) reported
@VodafoneUK having a few problems with my 4G in my area (Blackburn, Lancashire) at the moment, internet not loading properly, buffering videos etc. Is there an outage in my area? Thanks
-
MrsWells
(@BsEcNorwichHigh) reported
@VodafoneUK really not impressed with the level of customer service. Was assured of a call back to assist with finding my son’s lost phone! Still no call back, so I’m calling AGAIN. The hours I have wasted trying to get to the bottom of this is getting beyond a joke! 🤯
-
Paul Clark-Wright
(@ClarkP2011) reported
@VodafoneUK hey all. I've been having poor connection since Friday on 4g, 5g & calls in the Merseyside area. I'm having to constantly go in to airplane mode and restart. Can't find any issues on your website, but there deffo is 1
-
Kai Preshaw 🍪 #UnitedIreland 🇮🇪
(@SharkBarky) reported
from
Omagh, Northern Ireland
@VodafoneUK poor customer service today! Just trying to sort my overdue bill out bit nothing seems done and your collections team are not helpful
-
Annabelle Michael
(@_Annabelle_) reported
@VodafoneUK what’s going on with the internet today? Both broadband and 4g have been playing up. Also the network status checker on the app is an absolute joke. Please someone sort it out.
-
B T C - 0.1 sats
(@Ground_Steecks) reported
@ThreeUK Your company is a #scam. Costumer service is rubbish. My phone signal struggle everywhere. Good think I have @VodafoneUK with me as well, and can't wait to get rid of you....