Vodafone outages and service status in Newcastle upon Tyne, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Newcastle upon Tyne, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6 .
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Vodafone
Vodafone is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newcastle upon Tyne, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Wi-fi | 22 days ago |
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Newcastle upon Tyne
|
Internet | 2 months ago |
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Newcastle upon Tyne
|
Internet | 3 months ago |
|
Sunderland
|
Phone | 3 months ago |
|
Newcastle upon Tyne
|
Wi-fi | 4 months ago |
Community Discussion
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Vodafone Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Mark Hall 🏴 (@Hally1974) reported from Blyth, England@VodafoneUK you've got to be some kind of idiot to make an app for WiFi/internet connection complaints that's doesn't work when WiFi/internet goes off....again
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Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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L S-Archibald (@LeeSArchibald) reported from Dunston, EnglandJust had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Hippie Nixon (@hippienixontog) reported from Annfield Plain, EnglandI didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Julie Brown (@espanajules) reported from Newburn, England@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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Graeme A'Court (@court_graeme) reported from Blyth, EnglandTerrible customer service over the past two days from @VodafoneUK. No-one I have spoken to has a clue what is going on or what to do.
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Tinybuddyskunk (@liamsholder91) reported from Newcastle upon Tyne, England@VodafoneUK why is the app not working for ??
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🦋Danielle🦋 (@d_n_g_x) reported from Newcastle upon Tyne, England@VodafoneUK Hi I was wondering if you could help me please. My **** number keeps coming up as invalid number when you try and call it. It was working at dinner time but doesn't seem to be working now
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SpartinMartin (@SpartinMartin84) reported from Whitburn, EnglandWhat a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year
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Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England@VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.
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richard roe (@ricaceroe) reported from Lanchester, EnglandHey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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Gav McElroy (@GavMcElroy) reported from Washington, England@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us
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🦋Danielle🦋 (@d_n_g_x) reported from Newcastle upon Tyne, England@VodafoneUK Hi I was wondering if you could help me please. My **** number keeps coming up as invalid number when you try and call it. It was working at dinner time but doesn't seem to be working now
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Brian Pickup (@M0RNR) reported from Sunderland, England@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Bernard Wills (@polis5026) reported from South Shields, EnglandSuperb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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danny (@sunderlanddanny) reported from Washington, EnglandStill offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Jill Robinson (@jilly2010) reported from Sunderland, EnglandOnce again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart1959 (@StuartT34021273) reported@edfen19 @EE @VodafoneUK I'm leaving them cancelling my mobile account gave them the 30 days notice & tv & broadband account will be next when contract runs out best network in britain MY ARSE 🤬
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Shesgoter Titzout (@bigun1414) reported@Alexarmstrong @VodafoneUK are not answering my request for information, clearly they prefer giving free stuff to illegal immigrants rather than addressing concerns of a paying customer of over 20 years standing. Says it all really…will not be renewing my contract that’s now due.
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Valentina 💚🤍💜🦖 ⚡️ (@Valenti21297937) reportedWtf?! Ditch @VodafoneUK now.
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Unhappy Customer 🤨 (@BeenDunOver) reported@Alexarmstrong @VodafoneUK if you are throwing around sim cards with free data, why can't you provide those who are currently homeless in the UK, those in data & network poverty UK? @10DowningStreet
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Justin (@justinmmathews) reported@Alexarmstrong Cancel @VodafoneUK
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LW (@Bredebeck) reported@sanj_lal1 @toadmeister I'm going to see how much it will cost me to cancel my Vodafone contract....@VodafoneUK
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Gurj Sagoo (@judgeaknee) reportedWhy is it impossible to get in touch with one of your agents? Your web chat keeps crashing, you haven't confirmed an account number and it's impossible to cancel my broadband order! Can't someone please help? @VodafoneUK
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Dangerman (@unluckyclay1981) reported@VodafoneUK @mrav06041342 Tell them your a asylum seeking just of the boat they fix it same day :)
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Ards Brexit (@ArdsBrexit) reported@vodafone @VodafoneUK You will be able to track the devices that are being handed out to illegal migrants that are using your network. Facilitating these illegal migrants makes you an accessory to people trafficking. You paying customers are funding this, are they made aware?
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ToeKneeAbs (@ToeKneeAbs) reported@Alexarmstrong Too bad @VodafoneUK These freeloaders will never be future customers but you'll loose lots of UK Citizens from this!