Vodafone Outage Report in Newcastle upon Tyne, England
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Vodafone
Vodafone is having issues since 11:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (20%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Vodafone outage reports came from the following cities: Blyth, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Total Blackout | 1 month ago |
|
Newcastle upon Tyne
|
Total Blackout | 2 months ago |
|
Newcastle upon Tyne
|
Phone | 3 months ago |
|
Gateshead
|
Phone | 4 months ago |
|
Gateshead
|
Internet | 4 months ago |
|
Newcastle upon Tyne
|
Internet | 5 months ago |
Community Discussion
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Vodafone Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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breenster & 🐶 (@breenster) reported from Wylam, England@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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🏴Stephen Townsley (@stephent122) reported from Walker Gate, EnglandHad an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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claireeyy (@claire_green20) reported from Dunston, England@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Dave John (@daveyboyfid) reported from Longbenton, England@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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Julie Brown (@espanajules) reported from Newburn, England@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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Micky-D (@MickyD2020) reported from Sunderland, England@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Julie Brown (@espanajules) reported from Newburn, England@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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Katie Wakenshaw (@katiewakenshaw) reported from Newcastle upon Tyne, England@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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Zara (@ZaraStClair) reported from Newburn, England@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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Graham (@BarbadoOne) reported from Chopwell, England@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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danny (@sunderlanddanny) reported from Washington, EnglandStill offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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danny (@sunderlanddanny) reported from Washington, EnglandUpdate sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Paul Hewitt (@Chewylad1981) reported from Washington, England@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Julie Brown (@espanajules) reported from Newburn, England@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Jill Robinson (@jilly2010) reported from Sunderland, EnglandOnce again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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angela jones (@AngelaJonesxx) reported@VodafoneUK mine is to be more tidy around the house - so far its not working
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Rachel Hampson💙 (@rachelhannah76) reported@steverawlings @willgoodwin12 @VodafoneUK Everything that you two have said and more!!! Terrible company and judging by the comments it looks like others feel the same.
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Jennifer Nell Smith (@JenniferSausage) reported@VodafoneUK swapped broadband to you, nothing but trouble from installation to trying to resolve. No contact email, only a chat service which logs off after 8 mins whilst the handler takes ages to read notes! Not good! Also took my payment when I was told this wouldn’t happen?
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Steve Rawlings (@steverawlings) reported@VodafoneUK My resolution is to tell everybody I can how abysmal VF customer service and accountability is. Having to wait more than 4 weeks to get broadband, not being communicated with and then being offered an insulting £5 a day for each day of delay.
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𝒞𝑜𝓊𝓇𝓉𝓃𝑒𝓎 𝓍𝑜𝓍 (@C_smithiee) reported@VodafoneUK My New Years resolution is to stop pointless spending #VodafoneTreats p.s my phone is with you guys 🤞🏼
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Sarah Hélène ⛵ 3.5% 🕷 #FBPA #FBPE #REJOINEU #TS (@SarahHeleneuk) reported@VodafoneUK .. this is supposed to be 78mbs !! It's interesting how your network monitoring notes when I'm running speedtest .. as the next 5 runs pumped up my data rate to 76mbs .. but for how long? #vodafoneovercontendedconnections
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LaziestSnorlax (@LaziestSnorlax) reported@VodafoneUK Have a good clear out and throw away lots of junk i never use :) #VodafoneTreats
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Yamesh (@yamesh) reported@VodafoneUK Hi - it would be *really* helpful if you updated opening hours on your website for the holiday season. A wasted trip to replace a broken phone today (all the other network shops were open!) Tried to call to check too, which referred me to website
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emmieeeeee (@emmieeeeeeelou) reported@VodafoneUK messaged you already but bot not helping, got new pay monthly phone yesterday and since then no service signal and unable to login to my vodafone account due to to technical/unexpected errors, others in the same house have good signal so seems odd I can’t use plan
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Maria J. Verdugo 🌳 (@MariaJesusV) reported@VodafoneUK I’ve tried it all. Connects to the modem but has no internet. Run diagnostics, says no internet. Called Vodafone says it’s an outage. But all houses around have internet. We haven’t had wifi in weeks…