Vodafone Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE1.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (24%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Sunderland.
City | Problem Type | Report Time |
---|---|---|
Newcastle upon Tyne | Total Blackout | |
Newcastle upon Tyne | Internet | |
Newcastle upon Tyne | Phone | |
Newcastle upon Tyne | Phone | |
Newcastle upon Tyne | Wi-fi | |
Sunderland | Phone |
Community Discussion
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Vodafone Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Gerbil
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
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Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Tinybuddyskunk
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
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Rob
(@robhinds) reported
from
Blaydon-on-Tyne, England
@kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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si grant
(@shanekalvin42) reported
from
Wallsend, England
@GeorgeMonbiot @VodafoneUK Awful company! Had exactly the same issue .
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🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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⭐️Jason⭐️
(@NewHartleyFire) reported
from
Newcastle upon Tyne, England
@VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Mark Hall 🏴
(@Hally1974) reported
from
Blyth, England
@VodafoneUK you've got to be some kind of idiot to make an app for WiFi/internet connection complaints that's doesn't work when WiFi/internet goes off....again
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Annelise Hamilton
(@AnneliseBeau) reported
from
South Shields, England
@VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@edinburgh55) reported
@Bendolfc @VodafoneUK Worst decision you will ever make using Vodafone worst company ever
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Zuhayr Sharar
(@ZuhayrSharar) reported
@emroe10 @VodafoneUK @Ofcom Absolutely outrageous, such poor service. I will never enlist their services.
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Alex
(@edinburgh55) reported
@VodafoneUK Warning everyone don't stay with Vodafone they are the worst company ever fobbing you off with numerous excuses
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Alex
(@edinburgh55) reported
@VodafoneUK @YouTube Inspiration move to a decent network
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🏳️🌈(((CalenEledh)))🏳️🌈 #BLM
(@caleneledh) reported
@VodafoneUK So parents have been struggling for months, and instead of championing them, you suggest they are little more than alcoholics with no self-control. Rude!
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Saracen521a
(@saracen521a) reported
@VodafoneUK hi i had an issue with my internet connection, it appears to have been resolved, and just wanted to pass on my thanks for the speedy service, the fault ref No is 349410. Your staff on the chat were fantastic, thank you.
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Alex
(@alexcridland0) reported
@VodafoneUK Tim, you just need to have a look at the notes on my account to see the complete **** show that your company has put me through the last few months. My issues have not really been addressed appropriately and I’d rather not have to explain everything for the 100th time :/
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Paula Brand
(@weymouthchick) reported
@VodafoneUK day 22 of waiting for my phone to be collected. Each time I call I’m told something different. What great customer service NOT 😡
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MikeEWhite
(@Mikediola) reported
@VodafoneUK Too late tbh. I've cancelled my contract today and I'll never return. Vodafone are totally incompetent as an organisation, your product is inferior to the competition. Absolutly no customer care.The next sale or increase in cost to the customer is the only thing you care about.
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Kuba Stolarczyk
(@Slenderman762) reported
@VodafoneUK My Internet has been of for 1hr now we have restarted it and turned it off and still not working any suggestions?