Vodafone

Vodafone Outage Report in Newcastle upon Tyne, England

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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6 and NE98.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Newcastle upon Tyne, England 02/23/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Vodafone Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • Cjreefdiver Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Greggmag Gregg is glad to have America back! (@Greggmag) reported

    @VodafoneUK I have tried to resolve this issue by Email, Telephone, Webchat and DM. I have spent more than 4.5 hours of my time so far with no progress from your Customer service. I have been given nothing but incorrect information, numerous times and had my account locked.

  • pamportugal2004 Pam (@pamportugal2004) reported

    @VodafoneUK @CarolSchofiel13 You have sent so many private DM's Carol....no one actually solving the problem...you pay for broadband and want.. oh errrrr...BROADBAND

  • LottieRoseLines LottieRose Creations (@LottieRoseLines) reported

    @VodafoneUK yet another mess on our account... Currently waiting on an engineer supposedly calling this morning... It's now 2.15pm. I appreciate the help that everyone has tried to give, but 6 months of hell, I need to call it quits. Someone please reopen complaint 414217.

  • jenny_kenny89 Jen M (@jenny_kenny89) reported

    @VodafoneUK I found a much easier way of sorting the issue without having to deal with Vodafone directly. 20 months to go before my contract is up 🙌🏼 2 hours of time wasted for no apparent reason and when I explained I would be complaining, they refused to give me contact details.

  • helen_92x Helen (@helen_92x) reported

    @VodafoneUK if I provide you with an IMEI number, are you able to tell if it’s locked to your network? The phone was bought around 2014 🙈

  • pamportugal2004 Pam (@pamportugal2004) reported

    @VodafoneUK @CarolSchofiel13 No it's NOT...!...Causing so many problems...

  • Hesketh1981 Chris Hesketh (@Hesketh1981) reported

    Despite giving @VodafoneUK 2 months notice of a house move and being assured it would be fine on the day, Vodafone decided to cancel the order and not bother to inform me. Now having to wait 10 days for reconnection. What an abysmal service

  • Travel_papi S (@Travel_papi) reported

    @VodafoneUK bonjour, is this number free to call 0808 000 0133 i was asked to call this number by one of your customer service agent

  • tessblack Tessa Blackburn (@tessblack) reported

    @VodafoneUK Terrible customer service! Text from @VodafoneUK regarding a returned phone 18/Jan, Friday evening but now saying can only manage Mon-Fri 9-5. Really! Come on Vodafone........

  • NiallGrattan NiallMcGrattan (@NiallGrattan) reported

    @VodafoneUK Your service is absolutely abysmal, can't deliver a phone on time, overcharge for contract agreed then keep charging me and leave me with no data connectivity. Absoutley shocking and can't get anyone to help always passing the buck.