1. Home
  2. Companies
  3. Vodafone
  4. Newcastle upon Tyne
Vodafone

Vodafone outages and service status in Newcastle upon Tyne, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Newcastle upon Tyne, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Jul 2, 11:40 AM GMT+1.
  • 100% Internet (100%)

The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6 .

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newcastle upon Tyne, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne, and Sunderland.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 7 days ago
Newcastle upon Tyne Internet 1 month ago
Sunderland Phone 2 months ago
Newcastle upon Tyne Wi-fi 3 months ago
Newcastle upon Tyne Total Blackout 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • breenster
    breenster & 🐶 (@breenster) reported from Wylam, England

    @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

  • SpartinMartin84
    SpartinMartin (@SpartinMartin84) reported from Whitburn, England

    What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year

  • 468jimmy
    The coffee bell (@468jimmy) reported from Newcastle upon Tyne, England

    @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

  • BarbadoOne
    Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • espanajules
    Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • espanajules
    Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • leearchibald20
    L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • Andreasullivan7
    Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • GeoffWadeSwim
    Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • d_n_g_x
    🦋Danielle🦋 (@d_n_g_x) reported from Newcastle upon Tyne, England

    @VodafoneUK Hi I was wondering if you could help me please. My **** number keeps coming up as invalid number when you try and call it. It was working at dinner time but doesn't seem to be working now

  • hippienixontog
    Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • jilly2010
    Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • AnneliseBeau
    Annelise Hamilton (@AnneliseBeau) reported from South Shields, England

    @VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.

  • MrJamesCCC
    Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

  • d_n_g_x
    🦋Danielle🦋 (@d_n_g_x) reported from Newcastle upon Tyne, England

    @VodafoneUK Hi I was wondering if you could help me please. My **** number keeps coming up as invalid number when you try and call it. It was working at dinner time but doesn't seem to be working now

  • sarah_1307
    sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • juwjuw02
    Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • sunderlanddanny
    danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • Andreasullivan7
    Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

  • sunderlanddanny
    danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • codsallsi
    Simon (May contain cheese) 🚴‍♂️🏃📖🎶📺🎥🐕‍🦺 (@codsallsi) reported

    Had a suspected spam call tried to report it to @VodafoneUK but didn't seem interested, not sure if the number I goggled (191) was spam as well so if you're a Vodafone customer just be on your guard

  • james_d234
    James Day (@james_d234) reported

    @VodafoneUK @DownloadFest gets vodaphone to sponsor the event but doesn’t give their customers any signal.. very poor, and I’m sure you’ll choose to ignore this and give a 🖕to all your customers

  • MissHellieRoo
    Hellie Roo (@MissHellieRoo) reported

    @VodafoneUK I was looking to upgrade but you're trying to charge more for the airtime plan on an S26 than an iPhone17 - for the same airtime plan! Obviously the device plans are different but why a £10pm difference for the same airtime service? Make it make sense.

  • tdoyle1982
    Tom Doyle (@tdoyle1982) reported

    @VodafoneUK Absolutely disgusted with your customer service . My 70 year old father rang up to renew his contract and because he only has one service with you he's not valuable enough ., despite being with you over 10 years and some weirdo to start asking him where el he shops

  • clevedonmurrays
    Murrays (@clevedonmurrays) reported

    @VodafoneUK what’s going on with the signal and 4G / 5G in BS21? It’s been awful for over 24 hours and I cannot use any data, even with one bar!

  • Sheffield128
    Delwar Ullah (@Sheffield128) reported

    @VodafoneUK now Gemini can notice your voice and ask if you’re okay it would be good if she could work the same as the Apple Watch works with your Apple phone that if I wasn’t okay, she could go and get me an Uber all other help

  • EXPATTERNS1
    EXPATTERNS (@EXPATTERNS1) reported

    @VodafoneUK My business broadband has been down since midnight and I cant get any attention via 'Customer Support'. I am starting to lose money. Please advise urgently!!

  • big1481b
    Bri Hammond (@big1481b) reported

    @VodafoneUK you are a total shambles max Taylor ceo and mangerment need to look closely at stuff mefa money company poor service and liars avoid vodafone

  • rifirth
    TykeWalker (@rifirth) reported

    @VodafoneUK when will your app be back up I am trying to set a new broadband service up and need access

  • NewsomeKayleigh
    Kayleigh Newsome (@NewsomeKayleigh) reported

    @VodafoneUK I am trying to set up an account with yourselves for a new mobile SIM card but I am being sent in circles, clicking create an account in the app to be sent to the website to download the app? Please help!