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Vodafone Outage Report in Newcastle upon Tyne, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Vodafone outage reports came from the following cities: Blyth, and Newcastle upon Tyne.

CityProblem TypeReport Time
Newcastle upon Tyne Total Blackout 2 months ago
Newcastle upon Tyne Total Blackout 2 months ago
Newcastle upon Tyne Phone 3 months ago
Gateshead Phone 4 months ago
Gateshead Internet 4 months ago
Newcastle upon Tyne Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • LeeSArchibald
    L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • juwjuw02
    Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • PlannerMarj
    David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • JonnyMiller5
    Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.

  • hippienixontog
    Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • mackemviking
    David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • Cjreefdiver
    Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • leearchibald20
    L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • liam27OFFICAL
    Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England

    @VodafoneUK is running very slow today even on 4g

  • andywatson8
    Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • Joanne_0306
    Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • juwjuw02
    Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • andywatson8
    Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • sarah_1307
    sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • debbieskywalker
    Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • IanBirch1978
    Ian Birch (@IanBirch1978) reported from Cramlington, England

    @VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!

  • AllenDCJnr
    Allen Curtis (@AllenDCJnr) reported from Sunderland, England

    @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

  • M0RNR
    Brian Pickup (@M0RNR) reported from Sunderland, England

    @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

  • polis5026
    Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • sarah_1307
    sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • 18maxr78
    max⚡️ (@18maxr78) reported

    @VodafoneUK continued pisspoor customer service

  • Jetwic
    JetWic (@Jetwic) reported

    @VodafoneUK @TfL You forced broadband and home phone package onto an elderly customer with dementia who was only trying to get their mobile number switched to a new sim card having lost their phone! You managed to switch all services over just fine, but FAILED to sort the original issue out!

  • two_truths
    Stuart Barrett (@two_truths) reported

    @VodafoneUK There is no 4G data available in Roslin, Scotland, EH25. I reported that online on Wednesday. Two different neighbours both phoned 191 today and reported it, but were told there is no problem. There is a problem.

  • dashinglarki99
    muskan Khan (@dashinglarki99) reported

    @Vickiejane89 @VodafoneUK Support services sucks I had similar issue support service weren’t helpful @reid_360 helped. Try them out…

  • Hiten_808
    Hiten Patel (@Hiten_808) reported

    @VodafoneUK How disappointing, I've been a loyal customer of Vodafone for over 9 years. Called for a new deal and they just read out what was offered to any new customers on the Vodafone website. Great stuff.

  • TushitSen
    TS (@TushitSen) reported

    @VodafoneUK i have been struggling to reach a customer service representative since last week. The Robo advisers are not helpfull. All i need to do is to cancel my uk number 07448114746. Can you please cancel thanks. I wont be paying any dues beyond today. Thanks.

  • misshewardine
    ♔ Hewardine™ ♔ (@misshewardine) reported

    So in reading the last email from @VodafoneUK again, they state that there is a fault on the line and that even if we were to switch providers the fault could remain. Am I a genius or is the obvious solution for them to fix the fault? Maybe even place a new line of necessary?

  • Londonwanderer2
    London wanderer (@Londonwanderer2) reported

    Anyone on @VodafoneUK What number does my friend call to see when her contract ends shes paid it religiously.. Example * 2345* Is there one for voda ?. I'm on a different network so i've not a clue.

  • Sarah______A
    Sarah (@Sarah______A) reported

    @VodafoneUK Absolutely terrible customer services. Noone seems to know what they're doing. Now have no service at all. Been going round in circles for days now and getting nowhere. How do you get away with being so awful 🤬

  • colintrotman
    Colin Trotman (@colintrotman) reported

    @VodafoneUK To be clear your priority is to your shareholders. Customers are a secondary concern. I went through all the agro if you app and CS, the problem was seen and nothing happened. As soon as the contracts up I’m off!