Vodafone

Vodafone Outage Report in Newcastle upon Tyne, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Newcastle upon Tyne, England 03/29/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Vodafone outage reports came from the following cities: Blyth and Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Vodafone Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • liam27OFFICAL Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England

    @VodafoneUK is running very slow today even on 4g

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • M0RNR Brian Pickup (@M0RNR) reported from Sunderland, England

    @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • Cjreefdiver Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • AllenDCJnr Allen Curtis (@AllenDCJnr) reported from Sunderland, England

    @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • hueysheridan Hueysheridan (@hueysheridan) reported

    @VodafoneUK @graceblakeley Love this type of response, which is basically “oh **** we didn’t realise you were someone important - we will fix it immediately which we could have done painlessly all along -please stop giving us bad pr. How were we to know you were not just another rube”

  • Scribemole Just Julian (G7PSF) 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🇵🇸 (@Scribemole) reported

    @graceblakeley @VodafoneUK Your contract is £x per month, unless you cancel it after any phone purchase element is completed they'll keep charging the same £x per month until you cancel or switch to a new sim only contract. This has been standard for years.

  • peter_nimmo Peter Nimmo (@peter_nimmo) reported

    @graceblakeley @VodafoneUK I had three months during which my phones IMEI number was blocked so I basically couldn't use it for anything but Wifi, you would expect 3 months worth of refund for 3 months of zero service but no you get a pretty paltry amount back instead

  • LennonSolo Lennon Solo (@LennonSolo) reported

    The customer service from @VodafoneUK is the worst I have ever experienced. All I need is an email!! I’ve been waiting a week!! So sick of being in the phone to you every day and get nowhere!!!

  • emily33614440 emily (@emily33614440) reported

    @VodafoneUK please can you update us on the issues with your broadband in Lowestoft; Suffolk. We haven't been able to work all day due to your ****** connection. This is a joke.

  • bartso1234 MaxiMBAg (@bartso1234) reported

    @VodafoneUK @emily33614440 It's been off since midnight last night... And it had only been up and running properly for just over three days since the last major outage just proper updates would be appreciated when we are paying for a service we are clearly not receiving

  • Em_meh ✩ Eɱɱα =^.^= 🇪🇺🦕 #FBPE (@Em_meh) reported

    @GraffsJones @VodafoneUK I have to say that this is only the second time I have had a problem with their internet in years.

  • ExmoorBeast Todays Menu (@ExmoorBeast) reported

    @VodafoneUK Trev, there’s a problem with your broadband service. Your team can deal with it, you’ve got both the landline & postcode. Like I’ve said, we have a busy restaurant to cater for and don’t have time to play with your absurdly convoluted bot/automated phone lines. #youvegotonejob

  • 81DanPaul Dan Paul (@81DanPaul) reported

    Is it just me that can't log into my @VodafoneUK account? Web login says "An unexpected error occurred when trying to log you in. Please wait a moment then try again", Security code sent to phone returns "Sorry, internal server error". Nothing works..

  • jlofts20 Joe Lofts (@jlofts20) reported

    @graceblakeley @VodafoneUK They’re the worst company I’ve ever dealt with. Took four months of calls for them to confirm my account was closed and fully paid off, only to be then chased by shady, third-party debt collectors for a sum of £45 that I had written evidence of TWICE paying (no refund of course)