Vodafone Outage Report in Newcastle upon Tyne, England

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (54%)
• Phone (20%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Vodafone outage reports came from the following cities: Blyth, and Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Phone	3 months ago
Gateshead	Phone	4 months ago
Gateshead	Internet	4 months ago
Newcastle upon Tyne	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

• 
  Andy Watson (@andywatson8) reported 3 minutes ago from Washington, England

  @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

• 
  Debbie (@debbieskywalker) reported 9 minutes ago from Walker Gate, England

  Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

• 
  Jonathan Miller (@JonnyMiller5) reported 13 minutes ago from Prudhoe, England

  @VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.

• 
  L-Archibald (@leearchibald20) reported 16 minutes ago from Marley Hill, England

  @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

• 
  danny (@sunderlanddanny) reported 20 minutes ago from Washington, England

  @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

• 
  Hippie Nixon (@hippienixontog) reported 20 minutes ago from Annfield Plain, England

  I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

• 
  Ian Birch (@IanBirch1978) reported 29 minutes ago from Cramlington, England

  @VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!

• 
  Joanne Marie 🦋 (@Joanne_0306) reported 31 minutes ago from Chester-le-Street, England

  @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

• 
  David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported 35 minutes ago from Seaham, England

  @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

• 
  Bernard Wills (@polis5026) reported 36 minutes ago from South Shields, England

  Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

• 
  Julie (@juwjuw02) reported 41 minutes ago from Sunderland, England

  So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

• 
  Julie (@juwjuw02) reported 44 minutes ago from Sunderland, England

  @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

• 
  David Marjoram (@PlannerMarj) reported 44 minutes ago from Seaham, England

  What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

• 
  sarah martin (@sarah_1307) reported 51 minutes ago from Gateshead, England

  @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

• 
  Andrea Sullivan (@Andreasullivan7) reported 52 minutes ago from Chopwell, England

  @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

• 
  sarah martin (@sarah_1307) reported 54 minutes ago from Gateshead, England

  @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

• 
  Craig Bradshaw (@Cjreefdiver) reported 55 minutes ago from Whitley Bay, England

  @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

• 
  L S-Archibald (@LeeSArchibald) reported 59 minutes ago from Dunston, England

  Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

• 
  Andrea Sullivan (@Andreasullivan7) reported 60 minutes ago from Chopwell, England

  @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

• 
  Andy Watson (@andywatson8) reported 60 minutes ago from Washington, England

  @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neal M3RZO (@M3RZO) reported 2 minutes ago

  @Lds1193 @VodafoneUK I had that last night and also tonight. My brother who lives about a mile away is also having issues but has had terrible customer service from a manager on @VodafoneUK chat tonight.

• 
  James Lamb (@Lamb2ja) reported 5 minutes ago from Reading, England

  @VodafoneUK messaged you a month ago as having problems with router loosing power regularly and is getting worse. I’ve chased several times and no solution yet. I wfh so need a reliable router option is to sort with yourself or I’ll go elsewhere.

• 
  Daniel (@danielcassidy67) reported 10 minutes ago from Johnstone, Scotland

  @stephfnchad72 @VodafoneUK They are total shambles we have had vodafone for about 6 months and its been down about 10 times or constant connection drop.

• 
  Beanie F 💜 (@beanie1706) reported 13 minutes ago

  @Gary_Lucy @VodafoneUK The worst company for customer service I have ever dealt with. Glad I left them

• 
  Rodger Meadows (@RM1708) reported 13 minutes ago

  @VodafoneUK very poor (1 bar) 4G signal at home in Brighton which used to be much better (3 bars). Please look into this and fix. I think an antenna etc. must be down?

• 
  Nigel Jones (@planetf1) reported 20 minutes ago

  So now waiting for a physical sim 36 hours from couriee I didn't need from @Mobilescouk to get my broken @VodafoneUK service restored probably only to switch back to an esim which could have been delivered electronically anyway. Total #fail of user experience

• 
  Dazzlr20 (@dazzlr20) reported 26 minutes ago

  @Gary_Lucy @VodafoneUK I gave up on Vodafone ages ago such a crap service that they give and provide best thing I did was move networks

• 
  rachel💋 (@rachelgelliex) reported 26 minutes ago

  Honestly so fed up with @VodafoneUK not even had the decency to acknowledge my complaint!! Only people that do broadband for my flat or else I'd be going elsewhere!!! Shouldn't be chasing them constantly considering my broadband should've been in weeks ago!!

• 
  Nigel Jones (@planetf1) reported 28 minutes ago

  Half inclined to cancel and tell @Mobilescouk @VodafoneUK to forget it and move somewhere else if this is how they treat customers

• 
  Georgia Isabel Kelly (@GeorgiaIKelly) reported 28 minutes ago

  I tried cancelling my phone once I got my new one and just tried again just to be cut off after an hour! @VodafoneUK not a happy customer very glad I left as the service is appalling definitely won’t be back