Vodafone outages and service status in Newcastle upon Tyne, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Newcastle upon Tyne, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle upon Tyne, England
The most recent Vodafone outage reports came from the following cities: Sunderland, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland
|
Phone | 8 days ago |
|
Newcastle upon Tyne
|
Wi-fi | 1 month ago |
|
Newcastle upon Tyne
|
Total Blackout | 3 months ago |
|
Newcastle upon Tyne
|
Total Blackout | 3 months ago |
|
Newcastle upon Tyne
|
Phone | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
-
David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
-
⭐️Jason⭐️ (@NewHartleyFire) reported from Newcastle upon Tyne, England@VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!
-
Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
-
Julie (@juwjuw02) reported from Sunderland, EnglandSo got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
-
L S-Archibald (@LeeSArchibald) reported from Dunston, EnglandJust had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
-
Julie (@juwjuw02) reported from Sunderland, England@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
-
Rob (@robhinds) reported from Blaydon-on-Tyne, England@kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long
-
danny (@sunderlanddanny) reported from Washington, EnglandUpdate sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
-
Andy Phillips (@AndyPhillips1) reported from Dunston, England@VodafoneUK daughter’s phone faulty a couple of weeks after purchase.Sent away twice to be repaired only for it to be sent back today for the second time still damaged! Paying a fortune still for this contract without a phone! Customer service absolutely horrendous #avoid
-
Julie Brown (@espanajules) reported from Newburn, England@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
-
Annelise Hamilton (@AnneliseBeau) reported from South Shields, England@VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.
-
Andy Watson (@andywatson8) reported from Washington, England@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
-
claireeyy (@claire_green20) reported from Dunston, England@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
-
Brian Pickup (@M0RNR) reported from Sunderland, England@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
-
Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
-
Allen Curtis (@AllenDCJnr) reported from Sunderland, England@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !
-
Paul Hewitt (@Chewylad1981) reported from Washington, England@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
-
amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
-
Dave John (@daveyboyfid) reported from Longbenton, England@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
-
Gav McElroy (@GavMcElroy) reported from Washington, England@DTrucker81 @bt_uk @SkyUK @VodafoneUK I’ve heard nothing but bad news about them fella
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Arun Hebbar (@ArunHebbar7) reported@rksrajiv @VodafoneUK @AdityaBirlaGrp For a moment, exclude the Rs. 36,950 crore equity conversion and consider only the financial activities (i.e., cash inflows and cash outflows) from 01 Oct 2021 to 31 Dec 2025. Accordingly, as of 31 Dec 2025, Vodafone Idea has a cash shortfall of Rs. 26,620 crore. Hence, the company cannot fully discharge its interest and finance obligations, nor can it allocate funds for network expansion. Now consider that as of 31 Dec 2025, the Government has provided relief on AGR dues and freezed the final AGR liability at around Rs. 64,000 crore till FY2036. Accordingly, the AGR interest recognised by the company during the moratorium period does not need to be discharged immediately. Therefore, if you adjust the earlier cash shortfall of Rs. 26,620 crore by excluding Rs. 17,102 crore of AGR-related interest, the net shortfall comes to approximately Rs. 8,000+ crore as of 31 Dec 2025. Lastly, coming to Spectrum obligations, the company has recognised around Rs. 55,254 crore. Even after reducing approximately Rs. 9,000 crore towards the cash shortfall, the company would still be able to discharge nearly Rs. 46,000 crore. With this, Vodafone Idea would reduce its Spectrum obligations from around Rs. 1.2 lakh crore to nearly Rs. 74,000 crore. In such a scenario, lenders may be willing to provide around Rs. 45,000 crore in funding, which the company can utilise for network expansion and CAPEX purposes. That's all I am trying to explain. In any case, Vodafone Idea still has multiple possibilities to clean up its balance sheet without any further equity dilution. 31 March 2026 Financial results are very crucial.
-
CanonBall (@FoderCanon) reported@VodafoneUK Why is Vodafone coverage so poor in the Midlands. It is appalling
-
Lee Harris-hamer (@harris_hamer) reported@vodafone 3) all I’ve been told, it will be sorted in 24hrs, however 5 days later, I’m still unable to use my number, or my phone. A formal complaint has been raised by a @VodafoneUK store Manager as he was outrageoused in of the process and still wasn’t able to help or give guidance.
-
flatcapblade (@themblades1889) reported@VodafoneUK why’s my phone service **** sort it out
-
Barrie Stimpson (@stimmo64) reportedHi @VodafoneUK , I renewed my contract in January, and paid the said fees. Since then, every payment has increased from Feb to May. Will the price go up every month? Or will I find at some point it isn’t? PS, I’ve been with you 23 years, but I don’t think we’ll make 25. Poor.
-
FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK Why is the coverage online so poor in Birmingham B43...sort it out.
-
Mad Dal (@MadDal85) reported@VodafoneUK I do not know what your game is, but my phone has not been receiving any incoming calls for a little while now. What if someone was trying to get jold of me and it's emergency? Get it sorted please!
-
DiKey (@xcetveli) reported@VodafoneUK team couldn’t even handle a package upgrade. They asked for my consent to deactivate my line to do it. After I questioned the consent they admitted it could take 1–5 days! No written 1-day fix guarantee, failed upgrade, and I missed the campaign. Bravo.
-
Kate (@Kate21Reed) reported@VodafoneUK Why is it so difficult to redeem the gift card for switching to your broadband? On phone to customer services for 50 minutes. Link doesn't work, customer services just want to sell me something. Help!!
-
Chris Barnsey (@BarnseyChr77489) reported@VodafoneUK i Phone up Vodafone and spoke to someone from Vodafone and I asked someone about my Amazon gift card and she told me that they would not issue it until six months in because they want to make sure that people pay and don’t just back out after getting their Amazon gift card so