Vodafone outages and service status in Newcastle upon Tyne, England

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle upon Tyne, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne, and Sunderland.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	18 days ago
Sunderland	Phone	1 month ago
Newcastle upon Tyne	Wi-fi	2 months ago
Newcastle upon Tyne	Total Blackout	4 months ago
Newcastle upon Tyne	Total Blackout	4 months ago

Community Discussion

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Vodafone Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported 8 seconds ago from Walker Gate, England

  Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

• 
  breenster & 🐶 (@breenster) reported 2 minutes ago from Wylam, England

  @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

• 
  Mark Hall 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hally1974) reported 3 minutes ago from Blyth, England

  @VodafoneUK you've got to be some kind of idiot to make an app for WiFi/internet connection complaints that's doesn't work when WiFi/internet goes off....again

• 
  Andrea Sullivan (@Andreasullivan7) reported 10 minutes ago from Chopwell, England

  @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

• 
  L-Archibald (@leearchibald20) reported 11 minutes ago from Marley Hill, England

  @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

• 
  Graeme A'Court (@court_graeme) reported 11 minutes ago from Blyth, England

  Terrible customer service over the past two days from @VodafoneUK. No-one I have spoken to has a clue what is going on or what to do.

• 
  Brian Pickup (@M0RNR) reported 15 minutes ago from Sunderland, England

  @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

• 
  Julie (@juwjuw02) reported 18 minutes ago from Sunderland, England

  @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

• 
  Julie Brown (@espanajules) reported 18 minutes ago from Newburn, England

  @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

• 
  sarah martin (@sarah_1307) reported 18 minutes ago from Gateshead, England

  @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

• 
  danny (@sunderlanddanny) reported 19 minutes ago from Washington, England

  Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

• 
  Rob (@robhinds) reported 19 minutes ago from Blaydon-on-Tyne, England

  @kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long

• 
  Andrea Sullivan (@Andreasullivan7) reported 19 minutes ago from Chopwell, England

  @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

• 
  The coffee bell (@468jimmy) reported 41 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

• 
  Joanne Marie 🦋 (@Joanne_0306) reported 43 minutes ago from Chester-le-Street, England

  @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

• 
  Bernard Wills (@polis5026) reported 45 minutes ago from South Shields, England

  Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

• 
  Debbie (@debbieskywalker) reported 49 minutes ago from Walker Gate, England

  Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

• 
  danny (@sunderlanddanny) reported 53 minutes ago from Washington, England

  Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

• 
  David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported 56 minutes ago from Seaham, England

  @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

• 
  Craig Bradshaw (@Cjreefdiver) reported 57 minutes ago from Whitley Bay, England

  @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Graham Neden-Watts (@grahamneden) reported 2 minutes ago

  @VodafoneUK you attempted to remotely eset two of our conpany phones yesterday. The "reset" has resulted in both phones having no mobile connectivity at all - no calls, no texts and no data. Your support chat both wants me to call 191 (I can't) and won't connect me to a person

• 
  Mark Johns (@markrjohns) reported 5 minutes ago

  @VodafoneUK My broadband is absolutely crap today. Keeps disconnecting on various devices, wired and wireless. What's going on? #rubbish #broadband

• 
  ian b 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrMidnight1188) reported 7 minutes ago

  Internet down again @VodafoneUK 😡

• 
  Somerset Bobby 🇬🇧 (@SomersetBobby) reported 11 minutes ago

  @TheWildLemons @VodafoneUK I couldn’t even do that, because my phone signal’s so bad here at home - I rely on wifi calling for making calls (quite intermittent), and I couldn’t get online on my phone to check status, or even X. It’s very inconvenient, isn’t it? 🙄 I hope yours is ok now! 🤞

• 
  Holly (@Holly_Radcliffe) reported 21 minutes ago

  @VodafoneUK still no service nearly a week. No phone calls and I cannot make outbound calls. Really not good enough.

• 
  Ciprian Virlan (@CiprianVirlann) reported 22 minutes ago

  @VodafoneUK is the same, I am with them for 8y, and daily I can see how worst the reception is getting. When I called to the company always I a getting the same answer, busy area or working in progress.

• 
  Mark Davies (@_MarkD) reported 22 minutes ago

  @VodafoneUK really not happy. It seems when I call 191 I can’t even talk to someone to complain. 7 mth issue and no one gives a stuff. Let’s see if @EE are able to offer me a better service after 30 years of being a Vodafone customer.

• 
  Graham Wharton (@Graham_Wharton) reported 22 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.

• 
  LAMS LUANI (@LamsLuani) reported 25 minutes ago

  @VodafoneUK is the worst phone service provider in the UK hands down

• 
  Andrew Jameson (@AJameson12) reported 27 minutes ago

  @VodafoneUK we upgraded our phones at the weekend , I specifically asked your sales assistant in Swindon store if I needed to cancel direct devout for old phones was told no & you’ve taken money from my account today for the old phones !! Not happy 😡