Vodafone Outage Report in Newcastle upon Tyne, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Vodafone outage reports came from the following cities: Blyth and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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vishal kalra
(@vishalkalra4u) reported
@VodafoneUK spent 3 hrs on call waiting for your customer care without any luck (Fyi music stops after 45mins) & 2 hours on chat to be told I need to ring again because your chat line can't help. I am afraid of the long wait again. Why don't you have email for customer support?
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Simon Bower
(@MrSimonBower) reported
@VodafoneUK after 3 conversations with your customer service team, I’m just wondering who devised your woeful customer support strategy? You send threatening texts yet refuse to set up a My Vodafone account. Can I just leave your horrendous network please?
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Lesley Cameron
(@lescameronlc1) reported
@VodafoneUK Hi Shah. After years of loyalty I have gone for a new Vodafone contract from a 3rd party provider as this was my cheapest option. All I want to do is transfer my number to my new Vodafone handset which would appear to be an issue.
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Rebecca Schmidt 🏳️🌈
(@DDDSchmidt) reported
@VodafoneUK Worst experience EVER. I've spoken to at least 10 people and they are not able to get my address assigned to the contract. It's been 6 months. And AGAIN I got disconnected after being 1 hour 10 min on the phone
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Scott Garner
(@D0C_RAY) reported
from
Peterborough, England
@CityFibre @VodafoneUK any reason why FTH connection would on have 20mb upload and not 500. Newish install and not expecting 500 yet, but 20 seems like a setup error. Down is around 500
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Eli🇳🇬
(@__EJ34) reported
@VodafoneUK Have ****** our internet for WEEKS and are making us pay the bill still **** up
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Laura.B
(@Burkesaurus) reported
@VodafoneUK why’s it significantly cheaper for me to get a contract as a new customer than it is as a “valued” customer? Upgrade I’d like is working out £49 upfront and £63pm yet as a new customer £43pm. £480 more over the 24 months, how you work that out? Loyalty means nothing!
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Steve Rogers
(@enuffsa1d) reported
I terminated my Broadband contract with @VodafoneUK today and it felt quite therapeutic. Then I get an email saying we're sorry to see you go? I gave them 12 months to sort the issue, their Broadband is just not up to it. What's the point of sending an email that you can't answer
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Gem *****
(@gmiss32) reported
@VodafoneUK trading standards will be hearing from me with to regards this, your customer service is absolutely disgusting
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Deej Julie White 🏴☠️
(@dj_sx_fm) reported
@VodafoneUK @MartinSLewis 2 days ago I was promised that you would cancel the broadband you never supplied me with. It’s been over 48hrs, can someone just tell me it’s cancelled please?