Vodafone

Vodafone Outage Report in Newcastle upon Tyne, England

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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Newcastle upon Tyne, England 12/12/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomGateshead Phone
United KingdomRyton Phone
United KingdomGateshead Wi-fi

Community Discussion

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Vodafone Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • Cjreefdiver Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • TheeFariha Farimomo (@TheeFariha) reported

    @VodafoneUK I am having a terrible time with your service at the moment. My data is not working properly. My Vodafone app isn’t working. When I try your robot Tobi it doesn’t recognise my mobile number..what is going on??

  • jxshwick Jxshwick (@jxshwick) reported

    @VodafoneUK your company is so **** I can’t even top up my phone and Says my number doesn’t work. Sort it out you ******* ***** pigs greedy fat ***** man.

  • JohnGregory532 John Gregory 🇬🇧 🇺🇦 (@JohnGregory532) reported

    @VodafoneUK @Clawmaw There is a fault with the app not a device it's installed on also having problems logging in and upgrading

  • lauraxxsebright laura (@lauraxxsebright) reported

    @VodafoneUK @MichelleClothi2 I tried upgrading too I rang up and they said their systems are down and to ring back at 1pm

  • andyflyi Andrew (@andyflyi) reported

    @VodafoneUK is there a problem with your system. Trying to add a top up for my big value bundle but when calling it won’t work and the app says unavailable to get my balance

  • Mark15269558 Mark (@Mark15269558) reported

    @AhmedShelbaya @VodafoneUK @VodafoneGroup James how can you actually help when staff say for weeks not received and your system shows it has I will sort the video out and upload it Thanks

  • F1Smasher F1Smasher (@F1Smasher) reported

    @VodafoneUK Have you tried from a non-Vodafone network device? I've tried different browsers.

  • Tommy707x Thomas Moody (@Tommy707x) reported

    @VodafoneUK hey voda, do you still not support IPv6?

  • lbhlondon Linda (@lbhlondon) reported

    @VodafoneUK Hello. I tweeted in 2021 my dissatisfaction with Vodafone removing wireless service for customers on the London tube. I have now discontinued service with Vodafone and have moved to a provider that provides this service free of charge, free European roaming and lower monthly fees

  • matthewjessop MJ (@matthewjessop) reported

    @VodafoneUK Systems down? No announcement? Trying to add European roaming, can’t do it.