Vodafone Outage Report in Newcastle upon Tyne, England
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (62%)
-
Phone (14%)
-
Wi-fi (12%)
-
Total Blackout (9%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Vodafone outage reports came from the following cities: Gateshead and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
-
g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
-
Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
-
Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
-
danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
-
amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
-
Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
-
Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
-
Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
-
Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
-
danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
-
Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
-
Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
-
Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
-
danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
-
claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
-
🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
-
Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
-
Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
-
Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
ralligher
(@ralligher) reported
@VodafoneUK Have sent vidafone DM and they’re still refusing to disconnect the phone this is the worst customer service in Europe
-
Lee Oxley
(@RandomGeordie) reported
@VOXI_UK @VodafoneUK I’ve unblocked adult content (you’re blocking a damn stats tracker for a FPS game come on) via my VOXI account but I’m still getting a Vodafone block. How long does it take to stop blocking?
-
Stephanie Biden
(@StephanieBiden) reported
@VodafoneUK you have increased my tariff after I gave notice to terminate my contract. This is not fair. TOBi froze when I tried to raise this issue. Please can you post me a final bill for my full notice period at the rates I was paying before I gave notice to terminate?
-
Jonathan Rathe
(@jonrathe1) reported
@VodafoneUK shocking customer service, new phone to be delivered 2 weeks ago, as told to go to store to collect, not there, manager looking into it and promised to phone me, of course no phone call and still no update on when I will get phone, now Looking to leave
-
dan
(@aetius2000) reported
@VodafoneUK I just tried renewing my Vodafone contract - a complete waste of an hour, phone call cut out and the webchat was useless. The advisers just pass you from one team to another, 5 transfers later, I've lost the will to live and will be using another provider.
-
Robert 🌹🇪🇺⭐️⭐️⭐️⭐️⭐️⭐️
(@Robo1892) reported
@anfieldsmustard @vodafone @VodafoneUK they are a ******* joke mate I’ve been waiting nearly 2 hours so now can’t bring myself to put the phone down seems a waste. Getting more wound up by the minute
-
Barryjoules
(@barryjoules) reported
@VodafoneUK I logged a request to move my old Vodafone number to a new Vodafone contract over 1 month ago and have been lead in circles by your team on the helpdesk online trying to get it sorted. Both of my phone numbers have now been barred. Please help
-
Alastair Johnson
(@beatboxbumble) reported
@VodafoneUK my number ported to you 10 days ok, as of yesterday no one from an o2 line could call me. You’ve now deactivated my line and can no longer locate the number I’ve had for nearly 20 years. Your customer services do not know what to do @Ofcom
-
Sean
(@anfieldsmustard) reported
@Robo1892 @vodafone @VodafoneUK Phone down mate till Monday. No one is there ti them that can do anything
-
Online Shopper
(@Awksom_P) reported
@VodafoneUK No-one has picked it up though. Except a robot saying "Hmm, I'm not sure I know how to help with that..."