Vodafone Outage Report in Newcastle upon Tyne, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Vodafone
Vodafone is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Vodafone outage reports came from the following cities: Blyth and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Godfirst
(@uyiokao) reported
@VodafoneUK what is it with your network? This isn’t the reason I bought a 5g phone or upgrade to 5g network. I am not getting value for my money and it’s been a month now. Fix up or I stop my direct debit n break ur sim. 😖
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Annjay
(@AnnJay201_) reported
@VodafoneUK almost a week & still no "First Class" Royal Mail delivery of two SIM cards. Vodafone ensured our EE service was cut off last Tuesday. Weekly C-19 test results are texted to the number Vf are holding onto.MDH disabled & relies on phone.#ShoddyService complaint lodged
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Katie Flynn
(@Kflynn1315) reported
@VodafoneUK phoned you to block my second line as my handset was lost and you blocked my working number, it’s now hours later and I’m still left with no service. I don’t know how you get away with this constant incompetence. You can never do anything right. Disgraceful company.
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wissychraddle
(@wissychraddle) reported
@VodafoneUK I disagree. Vodafone knew there was a problem. Reported multiple times by people in Tamworth. Yet, no statement was passed out to customers. You would save time in call centres and embarrassment on social media this way. Keep customers updated & they'd be more understanding. 1/2
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Sarah Allen
(@SarahAllen_) reported
I’ve been with @VodafoneUK and their 5G ‘replacement to home broadband’ gigacube for 6 months now and I can honestly say it’s the worst decision I’ve made. Nowhere did it say online video gaming would be an issue. It’s not a replacement to home broadband and falsely advertised.
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Jim E
(@marinejimbo) reported
@VodafoneUK this is ridiculous! Not only no service after signing monthly contract 5 days ago, plus mixed msgs from customer services with me chasing... But now on PAYG? (sipposedly) AND you've wiped my credit!!! THATS THIEVERY
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Hel_berm
(@berm_hel) reported
@VodafoneUK home broadband is down and each time I talk to someone on your online chat is becomes disconnected! 4th time chatting to someone and still no WiFi.
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Mossy
(@mossyblue) reported
@VodafoneUK shocking service chasing a phone for 3 weeks. For my daughters Christmas present Not told it was out of stock when upgraded. Not giving me all the options when wanted to change phone. Lady that served me today, only highlight. Who was a credit to otherwise shambles.
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Waseem Mirza
(@TheWaseemMirza) reported
@Gary_Lucy @VodafoneUK switched from Voda to three home broadband (5g). Faster than their fibre where i am and you get 30 days to make sure you got a great signal. The router goes in your window sill (preferably upstairs). Totally recommend it.
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ysldn
(@_ysldn) reported
@VodafoneUK shocking service from your reps for the last 3 wks! After having to chase you daily to confirm that you’ve received my return - I get told that the deal promised 3 weeks ago is not available! The thanks I get for being a loyal customer for 5 yrs!I’m going @CPWTweets