Vodafone

Vodafone Outage Report in Sunderland, England

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The latest reports from users having issues in Sunderland come from postal codes SR1.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunderland, England 04/19/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunderland, England

The most recent Vodafone outage reports came from the following cities: Gateshead, Sunderland, Newcastle upon Tyne, South Shields and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Total Blackout
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Internet

Community Discussion

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Vodafone Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • Paulhut20013625 Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England

    @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • liam27OFFICAL Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England

    @VodafoneUK is running very slow today even on 4g

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • JayneJinnyll jayne layton (@JayneJinnyll) reported

    @VodafoneUK Requested to cancel new contract on the 6th Feb and return my new contract phone, I was told that a returns bag would be sent out within ten days... why am I still waiting 22 days later. Is it so you can extend it so that I’m no longer in my 14 days cooling off period

  • AER_BC AER (@AER_BC) reported

    @VodafoneUK is rubbish take can cover signal in place in the uk that they promise in they are advertising

  • burton_adam Adam Burton (@burton_adam) reported

    @VodafoneUK @bill_farley I reckon he just wants to cancel...,,,

  • lowska77 Agnes Low (@lowska77) reported

    @VodafoneUK So I asked a question about return bags about an hour ago and still no answer. Wow, some customer service! No wonder there are so many bad comments on the thread.

  • btbeeston Bryce Beeston (@btbeeston) reported

    I'm beginning to think I should invoice @VodafoneUK for all the time I have spent trying to get them to fix issues on my account!! 💸💰😠

  • Jxsh83 Nixus Josh (@Jxsh83) reported

    @VodafoneUK not asking a lot here, fix ur servers

  • missfariab x (@missfariab) reported

    @VodafoneUK the WORST company EVER. We were ment to get Internet in out flat in January. They kept giving us dates for inspection but no one showed up and this kept going on for 2 months. 😡😡😡

  • ORourkeGerry Biden: My Time 🇺🇸 #FBPE #WOKE #NHS (@ORourkeGerry) reported

    @VodafoneUK Service has collapsed in SW London, zero support available! #Vodafone

  • wi91768550 Chloe Wilson (@wi91768550) reported

    @VodafoneUK the worst customer service ever still owe me a refund, which I have been chasing up for over 4 weeks yet still are going to take money from me for my next bill!!!

  • weareonesmh hms (@weareonesmh) reported

    @VodafoneUK what all you are giving in the name of 4g? Worst net ever.could not even attach a file of 11mb . In 30 minutes.worst words are less for your service.