Vodafone Outage Report in Sunderland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (48%)
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Phone (33%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent Vodafone outage reports came from the following cities: Durham, Newcastle upon Tyne, South Shields and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Phone | |
| Gateshead |
Wi-fi | |
| Sunderland |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@OfficialCVG) reported
@VodafoneUK All your phone lines are down and your virtual assistant doesn’t understand that i need to speak to a technical advisor, a real person to get this resolved ASAP.
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MisSuss Tee
(@missuss_tee) reported
@VodafoneUK I’ve had to cancel my service due to a house move, I was happy to take you with me, you didn’t provide a service at my new address, your advisor said there would be no charge, now a letter stating a huge early termination fee!!! Can’t get through on phone!!! Disgusted
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Kevin Sanghavi
(@KevinSanghavi2) reported
@ViBusinessIndia @VodafoneGroup @VodafoneUK My network connection is too weak thai i dont even hear talk and dont have that 4g speed and i even change my phone but my sim problem is continue roght now so i decided to port my sim into Jio 🤘.
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Joyee Padman
(@JoyeePadman) reported
@VodafoneUK Been with Vodafone for about 14+ years, always been great support service. Now, this chat support system is the worst experience ever. Will be looking at alternatives when contract ends.
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Ian Jeffray
(@ianjeffray) reported
@tautology0 @VodafoneUK Worse than that, it adds stupid Vodafone logos all over the page. Just crap, feeding on FUD to make people pay for "protection" & spewing logos to make people feel "safe". All telcos appear to transparent-proxy these days - I think it's all evil and just clandenstine monitoring.
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Andrew
(@Andrew678517271) reported
@VodafoneUK Hi, how can I make a formal complaint please? Sick of being messed around and effectively being called a liar by the broadband Tech Support call centre in India!
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Clutchmeister 🥃
(@ClutchmeisterTV) reported
@VodafoneUK Yes the engineer came out, ran some tests & replaced the phone port. This is what changed the speeds from from 4-6 download to 16~. However as you can see, my upload went down even further after he came out (and my DL is still lower than before.
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AbhishekThakur
(@Abhishe77269982) reported
@VodafoneGroup @VodafoneUK @Vodacom This Is Fake Company This Company’s employees are very bad don’t purchase Vodafone Sim
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…
(@Nofinanceguru) reported
@VodafoneUK Is your 191 service down??? I’ve been trying to call all day 🥴
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Dave Buttery
(@Starman_Dave) reported
@VodafoneUK Very Poor Mobile and NO 3 or 4G at DE56 2TH, Mount Pleasant Belper, any thoughts?