Vodafone Outage Report in Sunderland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent Vodafone outage reports came from the following cities: Gateshead and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Glyn 🇬🇧
(@Atomheart1972) reported
@GeorgeMonbiot @VodafoneUK Vodafone are a disgusting company. Had my own problems with them in the past. Hope they go bust.
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Barry MacDonald
(@bmac1906) reported
@adri_port @GeorgeMonbiot @VodafoneUK Ought/should - but they don’t. Vodafone were great for my family - but I’ve got a similar example with Halifax who were just awful to deal with in person and on the phone.
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Wayne Peacock
(@waynp) reported
@maccaspacca1 @GeorgeMonbiot @VodafoneUK I agree with the sentiment of don't shoot the messenger. However, customer service agents are people, right? People generally have a level of respect and decorum when it comes to bereavement. If they are literally reading from a script then it might as well be a chat bot.
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sean
(@seanminoz) reported
@GeorgeMonbiot @VodafoneUK We had completely the opposite experience with @tescomobile They couldn't have been more accomodating when the FIL passed away. Very good customer service.
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Old Swan Blue *
(@StreetEnd60) reported
@VodafoneUK @speckyninja My fathers got dementia and can’t remember anything about his contract, passwords etc. Basically paying for a phone he can’t even use. It’s a nightmare trying to get help..
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Raigles
(@DitMeister) reported
@GeorgeMonbiot @VodafoneUK This doesn’t compare to your awful situation but I left Vodaphone in 2005 when I received a bill for 700 pound (a lot to me at the time) for data despite having a data cap set. I was told on the phone no data cap had been set (despite previous reassurance). No option to challenge
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Colin Sinfield
(@KingSin01) reported
@GeorgeMonbiot @VodafoneUK My mother-in-law has had many of the same issues with Virgin. 😩
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Tanith Hood
(@tanithcaitlin) reported
I have never had so many issues with a company as I have with @VodafoneUK. One full week with no broadband and not a single person can tell me what's going on. One minute my account is apparently cancelled, the next it should be working. Absolutely ridiculous & awful service.
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Mythic Jess
(@MythicJess) reported
@GeorgeMonbiot Dark humour aside, this is ridiculous. @VodafoneUK (the company not the poor people fielding the social media account - bless them) need to have a better policy on ending accounts when the account holder is deceased. Why can other places like banks etc do this but not them?
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Daryl Gray
(@_Daryl_01) reported
@GeorgeMonbiot @VodafoneUK Glad you got this sorted, awful company