Vodafone Outage Report in Sunderland, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Vodafone
Vodafone is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sunderland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Squires
(@sarahBuk) reported
@VodafoneUK I'd like to draw your attention to some very bad customer service received by my mum, a long time Vodafone customer. Happy to do it on here or DM you. We'll be in to the Welwyn Garden shop again on Saturday and if they don't resolve it we'll move network.
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Janet Kearns
(@Jan2555) reported
Getting very ticked off with @VodafoneUK their website keeps crashing, when I do get through on ‘chat’ they aren’t prepared to give benefit to long term customer. @SkyUK just saved me £30 a month BECAUSE I’m a loyal customer.
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Sarah Manton
(@TheSarahManton) reported
@VodafoneUK HELP PLEASE! Mum's phone number is due to migrate to Vodafone tonight, but she has had an atrial fibrillation attack & we have not been able to pick up the new handset from the Nottingham branch. They refused to help as my mum was not present & we can't get through..
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Andy Jackson
(@amj_64) reported
@VodafoneUK Hi, really poor service at Silverstone this weekend, no internet, surely the network could cope with the extra traffic?
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Sam Frawley
(@s_frawley) reported
Anyone else getting awful 4G/5G from @VodafoneUK the past week or so? It says I'm connected, but hardly anything is loading...
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Stephanie Fraser
(@StephanieFraser) reported
@janeyleegrace @VodafoneUK When will companies understand that good customer service most often requires a real life person? Having the same frustration with @British_Airways. I feel your pain!
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lee connor
(@leeconnor4) reported
@VodafoneUK @Wimbledon Been waiting 5 hours for a reply after 1 of your colleagues asked a question in DM, this us the state of your customer service on the phone and social media, terrible.
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Nicky
(@Nicky43042227) reported
@VodafoneUK same questions every time we are put through to a different person and then put on hold and again still nothing sorted!! Cancel my contract!!!!
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Rossana Untaru
(@RossanaUntaru) reported
@VodafoneUK bought a simple phone that lasted 2 WEEKS, called to ask about a return and they 'couldn't find' proof of this purchase. What a joke, and a bad one, you are @VodafoneUK
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Adam Berry
(@Agrbez) reported
@VodafoneUK Your signal at Silverstone for the GP this weekend was absolutely woeful. I see you're telling others that it was down to demand, but other networks managed without a problem. Sort it out for next year please! Big events = Big Demand.