Vodafone Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR1, DH5 and SR2.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (28%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent Vodafone outage reports came from the following cities: Sunderland, Newcastle upon Tyne, South Shields, Whitley Bay, Gateshead and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Wi-fi | |
| Newcastle upon Tyne |
Total Blackout | |
| Sunderland |
Phone | |
| South Shields |
Phone | |
| Whitley Bay |
Phone | |
| Sunderland |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Joe🤭Warwick
(@joewarwick) reported
@VodafoneUK Don’t have problem with vocoded vocals usually but since the distortion on your hold music is already chronic, it’s not really helping the situation... 35mins on hold as I type this...
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TableTopMike
(@TabletopMike) reported
@VodafoneUK Looks like it been resolved, we was down for about 25 mins but back up now. Thanks for the quick reply!
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Ben Sandall
(@BFriendthetrend) reported
@VodafoneUK does anybody bother going through the reviews on the app stores? My never ending battle with the world's worst app (yes yours) seems to be shared by many others as I am powerless to do anything but chuckle while reading through the ocean of one star reviews.
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Bridget Obi
(@BridgetObi3) reported
Vodafoneuk, If You don't the god of Tsunami to destroy your company, just try re-instal my broadband or cancel the bloody contract. Is this too much to ask. This is been going on for more than a month now.
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
@VodafoneUK most shocking service provider not helpful in any way! Called them every month for the last 4 months for one of there incompetent staff to set up a direct debit they haven’t!! Iv been with them for over 8 years and this year you have been awful!! Don’t ever use them!
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Charles Bunker
(@CharlesBunker) reported
@DavidDavisMP @VodafoneUK It’s the same for every big telco. Not interested in customer service just their profits. Wait until you leave your phone on between Portsmouth and Caen and see what vodafone charge you for roaming then. Total nightmare . Time for Royal Commission for Responsible Capitalism
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Simon Richards
(@simondrichards) reported
@VodafoneUK You have had my device since 29 Oct 2020. Please fix this.
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Michelle
(@McQuiggMichelle) reported
@VodafoneUK any chance someone can help my son ? He has been disconnected through a misunderstanding with the operator who disconnected the WRONG account. 3 days later no further forward with several calls. Preferably someone who has a good grasp of English language .
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cmdawar
(@cmdawar) reported
@VodafoneUK @lebara In fact @VodafoneUK is the worst mobile network
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Andy Haverson
(@havinator) reported
@VodafoneUK For other Vodafone customers the error looks to be caused by latest Apple update. Go to settings, change your default browser to Safari. Find Safari in 'Settings' then select 'Default browser app' and choose 'Safari'. A temp resolution as Vodafone currently working on the fix. 🧐