Vodafone

Vodafone Outage Report in Sunderland Bridge, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sunderland Bridge, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sunderland Bridge, County Durham, England 03/10/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Vodafone Issues Reports Near Sunderland Bridge, England

Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • Highlander2700 Chris Saunders (@Highlander2700) reported from Spennymoor, England

    I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • GurpsSB Gurpreet Bal (@GurpsSB) reported

    @OpenreachHelp We need help to resolve this. We have lived at this property for 6 months and have had internet via @VodafoneUK and @TalkTalk. We have had service loss every month for days at a time. Both companies have failed to request repair or installation of the external infrastructure.

  • mccrayon Kirsty (@mccrayon) reported

    @VodafoneUK Hey Vodafone, just tried calling your complaints line to hear people swearing the background and the agent on the phone laughing. Call eventually went quiet after he said he could help. This is after 2 hours of chat getting no where. What a shambles

  • KittyUnderhillx Kitty Underhill 🐯💙 (@KittyUnderhillx) reported

    Abysmal service from @VodafoneUK wifi service in South London, it's been over 24 hours and still no service. 3 of us work from home!

  • Lucky_Luxy Spencer Luxford (@Lucky_Luxy) reported

    @VodafoneUK Can I also ask, since I opened this account 9 months ago, I have had a bar on it, some adult filtering bar. As a man in his 40’s I do t want any bar. I have tried many times to remove it on my account on the website, but it’s broken. 9 months later, it’s still broken!

  • PageBrennen Page Brennen (@PageBrennen) reported

    @VodafoneUK So why are vodafone sending me a link and instructions maybe you should get in touch with Spotify. I don’t have 2 accounts I have 1 with my Vodafone contract and had no problems until vodafone had a technical issue

  • primaryteachdh MissH 💙 (@primaryteachdh) reported

    @VodafoneUK my mum’s new iphone 11 is taking a very long time to send texts and when it finally does 4 of the same messages send in a row. Please advise as she is worried she shouldn’t have switched to @VodafoneUK never had this issue with O2.

  • JoanneBircsak Joanne 🎿♥️ (@JoanneBircsak) reported

    @VodafoneUK @CDouugs I think today was the WORST day i have had so far in my life. We're fighting to save our house sale from collapsing and to add to that our house is struck by lightening. We have lost several key items including our wi-fi service. Pretty ruddy awful.

  • guitarmanzzzz Simon Dennis (@guitarmanzzzz) reported

    @VodafoneUK Hi Vodafone,I’m intrigued to know why I cannot get data/internet to work in a certain area of central Brighton for the past 3 years?I was told because of 5G updates! Really? For 3 years? Awful service-will end contract as soon as possible as not getting proper service

  • bangsbristol Bangs (@bangsbristol) reported

    @VodafoneUK hey I’ve tried calling and asking Tobi but unfortunately neither can help ! So hopefully you can help ? Do you buy back old phones/iPods ? Many thanks

  • zipnolan Johnny B (@zipnolan) reported

    @SamuraiPieKat @SpotifyCares @VodafoneUK sent me a text with a link to re-establish the Premium account, which worked a treat