Vodafone Outage Report in Sunderland Bridge, County Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (47%)
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Phone (33%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunderland Bridge, County Durham, England
The most recent Vodafone outage reports came from the following cities: Durham and Spennymoor.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Internet | |
| Spennymoor |
Wi-fi | |
| Sunderland |
Wi-fi | |
| Bishop Auckland |
Phone | |
| Billingham |
Wi-fi | |
| Sunderland |
Phone |
Community Discussion
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Vodafone Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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👨🍳paulsuperchef👨🍳
(@paulsuperchef) reported
from
Newton Aycliffe, England
@itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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David Ivo Iveson
(@the_real_ivo) reported
from
Bishop Auckland, England
@MrsHosking Canny little treat box that! @VodafoneUK
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Major Gill
(@Maj4u2nv) reported
@VodafoneUK you are a complete let down. Tomorrow marks 11 days since they disconnected my number in error and have not - as a telecommunications company - got the technical ability to reconnect me. I’m sure I’m not the only one going through this either @BBCWatchdog @CPCWAction
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The Scouse Prestigitator
(@thespencerlynch) reported
@EE hi EE, do you use an automated telephone service that cuts you off instead of default connecting to speak to a person if not option is selected? They way @VodafoneUK do?
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This_could_be_Stu®
(@stuartwyle) reported
@VodafoneUK upgraded to new phone. App and website for trade-ins not working on Friday to trade in my old phone. No available to do it over the weekend. Follow steps on old phone to secure trade-in app confirms done. Text message to say I still have steps to follow 1/2
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Nastyy
(@NastyyFN) reported
@3nvfn @virginmedia @VodafoneUK yeah exactly, bad company
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Frank Dashwood
(@frank_dashwood) reported
@VodafoneUK is it just me or is the Vodafone website shite slow
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Ruth
(@rufflebar28) reported
@VodafoneUK Hi i am a customer with yourselves and due an upgrade.I am trying to apply for nhs discount but its not working.I spoke to a customer service advisor in june and was told i would receive an email but i only got a generic reply.please advise.ty
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The Barnet
(@thegreenbarnet) reported
@VodafoneUK your customer service is shocking. A telephone answering service that directs you to an online service that doesn't work😡
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Brendan McGinley
(@McGinleyPhD) reported
@VodafoneUK @em_denyer This doesn't work. Stop SMS, Stop All etc lead to an immediate message back "Sorry, we didn't understand your last message, so we haven't been able to complete your request" - any ideas?
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The Scouse Prestigitator
(@thespencerlynch) reported
@VodafoneUK why is your automated phone service so bad? It doesnt even default to connecting to speak with a person, it cuts you off. Used to be great, now its appalling.
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Nicky Drury
(@NickyDrury) reported
@VodafoneUK I have suffered discrimination by your company. My broadband should have gone live with you today. When I have previously switched my broadband has been down for ten minutes. This time it went down for 12 hours.