Vodafone Outage Report in Sunderland Bridge, County Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (23%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Sunderland Bridge, County Durham, England
The most recent Vodafone outage reports came from the following cities: Stockton-on-Tees, Sunderland, Consett, Billingham, Crook and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Sunderland |
Internet | |
| Consett |
Phone | |
| Billingham |
Phone | |
| Sunderland |
Internet | |
| Sunderland |
Internet |
Community Discussion
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Vodafone Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@VodafoneUK thanks for the 9.3% increase on both my mobile and broadband, could have chose either one or the other and not both Not happy at all, will be cancelling both as soon as my contract on both ends, customer loyalty means sweet fa these days
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!
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👨🍳paulsuperchef👨🍳
(@paulsuperchef) reported
from
Newton Aycliffe, England
@itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@VodafoneUK Improve your services and then it might be worth the extra charge but since I'm on the lowest broadband package getting **** speeds, the increase is a slap in the face
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Gerbil
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK why are you ignoring me?!!! At this rate I WILL need to speak to Ebs about the complaint you created on my behalf. Read my DM’s NOW please!!!!
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David Ivo Iveson
(@the_real_ivo) reported
from
Bishop Auckland, England
@MrsHosking Canny little treat box that! @VodafoneUK
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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lili
(@LiliLapis30) reported
@VodafoneUK DVLA backlog is the real problem. Get them back to their desks. Working from home doesn’t work.
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kieran🔑
(@itskierannn_) reported
Anyone else’s @VodafoneUK not working? Can’t access my account #Vodafonedown
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ed francis
(@pompeyhedge) reported
@VodafoneUK as usual 1mbps speeds. Two contracts down the pan and back to EE soon, thankfully. Utter joke.
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John Maxwell
(@EIG666) reported
@VodafoneUK Yea I just got the phone new yesterday, but I can log into the website without any issues.
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Robin V N
(@RobinVN4) reported
@PatBloke @VodafoneUK Only been with vodaphone since june.....the worse customer services ever! Mobile cut off....direct debit no working. The original cintract for inclusive broadband landline and mobile is denied....it the Toby chatline is terrible!
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Robin V N
(@RobinVN4) reported
@Earth10016 @VodafoneUK I am never reliant on any services. Always have the ability to leave....at anytime. Even refusing direct debits It costs more but sanity and control over my life is way more important.
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Jonathan “Jojo” Ramesar
(@rampuppyy) reported
And now i cant login on the website because its sending me a text with a code but my data roaming has been turned off and now cannot login. @VodafoneUK
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A Lake District Chef Confidential.
(@MCFC_Narco_Chef) reported
@VodafoneUK You don't have 5G in that area so why does it say 5G on my tablet is the signal coming from aliens? With a satellite dish ... don't be so silly!!!!
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dan
(@dantheman19970) reported
@EIG666 @VodafoneUK I have the same problem also had a new phone I spoke to them on the phone so hopefully they find why this happens
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RackAttack
(@MikeRacksSweaty) reported
@VodafoneUK considering you're right and the Internet is essential & not a luxury; why are you so bad at providing a stable service, and do not compensate in line with OfCom's guidance even when your service is below your own SLA's...? Valid question dont you think...?