Vodafone Outage Report in Sunderland Bridge, County Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Gerbil
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
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👨🍳paulsuperchef👨🍳
(@paulsuperchef) reported
from
Newton Aycliffe, England
@itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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David Ivo Iveson
(@the_real_ivo) reported
from
Bishop Auckland, England
@MrsHosking Canny little treat box that! @VodafoneUK
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@VodafoneUK thanks for the 9.3% increase on both my mobile and broadband, could have chose either one or the other and not both Not happy at all, will be cancelling both as soon as my contract on both ends, customer loyalty means sweet fa these days
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@VodafoneUK Improve your services and then it might be worth the extra charge but since I'm on the lowest broadband package getting **** speeds, the increase is a slap in the face
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Hugh Levinson
(@hughlevinson) reported
Hi @VodafoneUK I've spent hours on the phone trying to get my broadband fixed. I've been given incorrect information several times. Now on hold for 25 minutes with complete silence. Can you help please?
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H4NN4H
(@Hannah_Ald) reported
@VodafoneUK Vodafone smart ultra 6 that bad boy was which magazine mega rated
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Tony Sloan
(@Tony_Sloan) reported
@VodafoneUK How can I send you a DM please? I'm having issues with outgoing mobile calls dropping at 29 mins and 50 secs.
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IslamTraducido
(@Islam_Traducido) reported
@VodafoneUK why do you keep threatening to cut my mums phone line after she paid her bill, not only that got over charged by you, and keep getting messed around by customer service, this is definitely a reason to leave #NotHappy
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Chris Herbert
(@Chris_H_1971_) reported
@VodafoneUK worst customer experience I've ever had, phone hasn't worked properly in four months and you just don't care. More interested in profits than customers
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You promised
(@11thEarl) reported
@VodafoneUK Ok this has gone on long enough. Your "customer service" is utterly appalling. 10 hours later I am still unable to make or receive calls and nobody can tell me when that situation is going to change
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myPhilTaylor
(@myPhilTaylor) reported
@Barclaycard The problem seems to be when roaming with @VodafoneUK the Barclaycard call is connected, you get told "Welcome to barclaycard" and then the call is disconnected. Using a landline (those things none of us have anymore)I was able to get through (Local Barclays staff put me through)
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Metro Cop
(@Zer067794549) reported
I lost access to a conversation about Wi-Fi connection problems yesterday is there anyway we can resume the conversation in hopes to fix my Wi-Fi drops, I’ve also heard other people experiencing the same problems, could this be something that’s being worked on now? @VodafoneUK
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Lorraine Cope
(@_HappyFish_) reported
Well, @VodafoneUK broadband is absolutely appalling. Since we switched last week, we haven't had a single day with a consistent internet connection. We've essentially paid for an ornamental modem which, quite frankly, can get in the bin, where their internet service belongs.
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Jen
(@sassybadassy15) reported
@poynterlubz @VodafoneUK Ugh I've seen others have horrible experiences with that as well. They owe me at least £100 in refunds, ive been super patient but it's annoying af. I spoke to CISAS last week and said I would wait an extra week but enough is enough