Vodafone Outage Report in Sunderland Bridge, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Vodafone
Vodafone is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (26%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Sunderland Bridge, County Durham, England
The most recent Vodafone outage reports came from the following cities: Consett, Seaham, Sunderland, Washington, Stanley and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Consett |
Phone | |
| Seaham |
Phone | |
| Sunderland |
Wi-fi | |
| Washington |
Phone | |
| Stanley |
Internet | |
| Stanley |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it
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Hutchy
(@Paulhut20013625) reported
from
Sunderland Bridge, England
@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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Ｓｔｕ Ｐａｔｅｒｓｏｎ
(@s_t_u_a_r_t_p) reported
from
Peterlee, England
@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
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Richard Hare
(@RichardHare82) reported
from
Billingham, England
@VodafoneUK I've been promised a call back twice on 2 separate occasions since Sunday. No phone call. Simple issue to resolve and you just can't get @VodafoneUK to respond. Well done for putting your customers first. Unacceptable.
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Chris Saunders
(@Highlander2700) reported
from
Spennymoor, England
I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk
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Brian Pickup
(@M0RNR) reported
from
Sunderland, England
@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca
(@RebeccaGuntrip2) reported
I just wanna say, new customer and the customer service is amazing already. @VodafoneUK so happy I switched to you.
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Adam Dillon
(@adillon58) reported
@Steven94n @VodafoneUK Hi mate, did Vodafone get you sorted? Exact same thing happening to me but struggling to get help from Vodafone
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McDad
(@McDad19) reported
@ssjdatta @James_R_Martin @VodafoneUK the QR code in the email is for the new phone. Problem I'm having is, the new phone says every QR code they send has expired.
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Steve Alliston
(@SteveAlliston) reported
from
Crawley, England
@VodafoneUK you disconnected my broadband by mistake and I'm still waiting although you say you've fixed it. This is terrible service.
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Nick Bick
(@MrNickBick) reported
@SkyHelpTeam I’ve been with @Apple for over 10 years guaranteed delivery of phones when they say. @VodafoneUK also excellent. First year I’ve changed to #Sky never doing it again. Am so angry and upset by the customer service. I’ll be moving back next year. You’ve lost a loyal customer.
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(@Travel_Papi) reported
@O2 Thanks for this, all looks good. 2 more questions, what’s the coverage is like in other countries. I haven’t had any issues with Vodafone (been to 20 countries so far) & also what happens if you guys decided to reintroduce roaming charges after I got the contract? @VodafoneUK
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Martha Henson 💚🌍
(@marthasadie) reported
@VodafoneUK Woohoo, 3 hours 10 minutes and still unresolved and still having to continually re-explain the issue to a new person. At least I now have a complaints ref but at this point I'm about to take my 20+ year mobile and broadband account elsewhere because wowzers this is bad
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TUCKER
(@MysteryRugbyGuy) reported
@VodafoneUK how do I leave your network? My contract is up, you haven’t lowered my bill even though my phone is paid off, is it gonna be a nightmare to try and talk to anyone as per?
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Stephen Lovie
(@StephenLovie) reported
@VodafoneUK why is your online chat **** and your phone customer service non existent?
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Victoria Bailie (Snoddy)
(@victoriasnoddy4) reported
@VodafoneUK But I was supposed to have it yesterday and I’ve had no email update. Not even an email to say it wouldn’t be delivered or that there is a delay. I preordered minutes after it was released last week. Such bad service. Not impressed.