Vodafone Outage Report in Sunderland Bridge, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Vodafone
Vodafone is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (56%)
-
Phone (24%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Sunderland Bridge, County Durham, England
The most recent Vodafone outage reports came from the following cities: Peterlee, Sunderland, Newton Aycliffe and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Peterlee |
Phone | |
| Sunderland |
Phone | |
| Sunderland |
Internet | |
| Newton Aycliffe |
Total Blackout | |
| Newton Aycliffe |
Phone | |
| Bishop Auckland |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
-
Brian Pickup
(@M0RNR) reported
from
Sunderland, England
@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
-
David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
-
kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
-
Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
-
𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
-
Hutchy
(@Paulhut20013625) reported
from
Sunderland Bridge, England
@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
-
atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
-
Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
-
atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
-
atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK I guess your not taking this problem serious #vodafone no signal
-
JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
-
JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
-
Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
-
Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it
-
David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
-
Richard Hare
(@RichardHare82) reported
from
Billingham, England
@VodafoneUK I've been promised a call back twice on 2 separate occasions since Sunday. No phone call. Simple issue to resolve and you just can't get @VodafoneUK to respond. Well done for putting your customers first. Unacceptable.
-
Ｓｔｕ Ｐａｔｅｒｓｏｎ
(@s_t_u_a_r_t_p) reported
from
Peterlee, England
@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi
-
Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit
-
Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
-
Chris Saunders
(@Highlander2700) reported
from
Spennymoor, England
I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Susan Rose
(@Rosebudlia) reported
@VodafoneUK I'm hysterical with your totally inept service!!! Stop sending me texts telling me to get help. I WANT TO TALK TO A HUMAN ABOUT AN ERROR YOU HAVE MADE WITH MY BILLING. Just how hard is it to be people friendly?! I have called you 3 times omg! This is intolerable.
-
vaudron thomas
(@startyyy) reported
@VodafoneUK supposed to be the largest telecommunication brand of UK, seems to “inform customer” via one”text message” that they can’t provide anymore what we agreed on!
-
Kerry Irvine
(@purplekezza) reported
@bgjenjen @VodafoneUK Oh it’s not just me! I am reconsidering my contracts too. Customer service is shocking. I asked to speak to a manager and was refused!
-
Duncan Garfield
(@DuncanGarfield) reported
@VodafoneUK @primevideouk Avoid vodafone at all costs they have the worst customer service I have ever experienced
-
vaudron thomas
(@startyyy) reported
@VodafoneUK I am deeply sorry and disappointed to read the answer you send me in private. I am confirming, the level of your service is not worth 10% the money international customer are paying each month.
-
Ronan Barton
(@Ronan_Barton) reported
@VodafoneUK Another issue.... can you please let me know the quickest way to contact the credit support team?
-
Paul
(@Paul1410) reported
@GPOstores @VodafoneUK hi Robbie Vodafone want the make and model of every device in the village who are without service as they say they have no record of any issues with service how many people been in the shop today who’ve access to phone network?@BBCEAST1
-
⚜️Saint Annes⚜️
(@SJFARRELL75) reported
@VodafoneUK If customer service is important to you, avoid Vodafone, I’ve never experienced an organisation who values customers less, do yourself a favour look elsewhere...
-
Pete Donohue
(@peterdonohue1) reported
@garymartinpga1 @VodafoneUK 0808 004 4900 United Kingdom is their complaint number, use that. Saves waiting in a massive queue. Not saying they are any more competent, but at least you can still speak with someone.
-
Bay Street Bull 🇨🇦🇬🇧
(@BayStreetBull) reported
@VodafoneUK got to love it, UK shutting my phone off because iam trapped in Canada with covid restrictions. Clearly not by my choice. Yet Vodafone doesn't give a damn. Pay quadruple or lose your phone, great policy "customers is always wrong"