Vodafone outages and service status in Billingham, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Billingham, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Billingham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Billingham, England
The most recent Vodafone outage reports came from the following cities: Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees
|
Phone | 1 month ago |
|
Middlesbrough
|
Internet | 3 months ago |
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Middlesbrough
|
Wi-fi | 4 months ago |
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Vodafone Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
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Hannah Kent (@hannahmaykent) reported from Darlington, England@VodafoneUK possibly the worse customer service I have ever received, if you choose to use an internet service please make sure your companies communications are flowing throughout
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👨🍳paulsuperchef👨🍳 (@paulsuperchef) reported from Newton Aycliffe, England@itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻
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Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England@VodafoneUK thanks for the 9.3% increase on both my mobile and broadband, could have chose either one or the other and not both Not happy at all, will be cancelling both as soon as my contract on both ends, customer loyalty means sweet fa these days
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Darren Meadows (@DarrenMeadows01) reported from Peterlee, England@Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone
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Bryan Light (@UKLightCreation) reported from Redcar, England@VodafoneUK I would but that's a waste of my time sadly as their technical assistance is worse than poor
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Rich Caddy (@Cadzo10) reported from Redcar, England@VodafoneUK Sincerely hope anyone with mobility issues doesn't choose a Vodafone contract and have to pass security!
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JD (@JAKEWD1993) reported from Sunderland Bridge, England@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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John Heagney (@johnheagney) reported from Carlton, England@VodafoneUK Hi, please can you assist, I previously used Vodafone Wi-fi calling as my mobile signal at home is poor. This worked happily until a few months ago and now it only works if I go to Airplane mode... this is nuts, please help! Thanks, John
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Bryan Light (@UKLightCreation) reported from Middlesbrough, EnglandAs great as @VodafoneUK are, their phone insurance absolutely stinks, would advise everybody to avoid it and even cancel it if they have it you are much better off saving the money and putting it in a separate account
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Andy Phillips (@AndyPhillips1) reported from Peterlee, EnglandCancelled broadband contract with @VodafoneUK last month but they didn’t cancel. Spent hours on chat and phone and eventually they cancelled. Checked tonight and they’ve restarted contract without me knowing. On chat hours and they’ve disconnected! AVOID Vodafone
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Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England@VodafoneUK Improve your services and then it might be worth the extra charge but since I'm on the lowest broadband package getting **** speeds, the increase is a slap in the face
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Hannah Mahon (@HannahMahon) reported from Stainton and Thornton, England@VodafoneUK is there something wrong with the signal my mam can’t send texts and says Vodafone error 500
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Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
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j°n Çr@GG$🛠 (@craggs0) reported from Darlington, England@VodafoneUK I don’t think I’m using it though never claimed nothing can I cancel it
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Ｓｔｕ Ｐａｔｅｒｓｏｎ (@s_t_u_a_r_t_p) reported from Peterlee, England@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi
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Ummar Hanif (@Ummar_Hanif) reported from Middlesbrough, England@VodafoneUK have without a shadow of a doubt the worst customer service of any company I have dealt with, 1 hour and 3 different members of staff and 3 seperate times I had to start all over again just to make a single payment! This is why customers leave!
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Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England@VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit
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paul mcgeary (@macca554) reported from Peterlee, England@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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Micky-D (@MickyD2020) reported from Sunderland Bridge, EnglandAnyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Iain Bentley (@IainBentley) reported from Middlesbrough, England@VodafoneUK Not me no..I think @helenwatts91 needs your help 👍🏼
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jayne pell (@jaynepell) reported@wheat_daddy @O2 It’s also @VodafoneUK I can’t get signal in yard!!
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England Expects (@gin_mv) reported@POPPY5217 @Iromg @VodafoneUK We've already cancelled. A damn sight cheaper and I'm not funding the invasion.
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Quentin Stephens (@Quentin_Stephen) reported@VodafoneUK Your Broadband app is as useful as a chocolate teapot in areas of poor reception.
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Donna Pardy (@Pinkyfoxy) reported@VodafoneUK help we’ve had no internet all afternoon, on the app it can’t detect anything and we don’t know how to report it! Help please! BH6 5NG
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Rob Carmichael (@robcarmichael2) reported@VodafoneUK what is the issue with the network in the Neath area in South Wales? Data network has been atrocious for weeks now.
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adyh (@EuclidAlgorithm) reported@Terrenc20723630 @Iromg @VodafoneUK How come they're always showing up as the cheapest option for me? And with the best customer service?
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Youngatheart❤️🇬🇧 (@karenmurphy2205) reported@onoroffthedrugs @VodafoneUK shame on you - you are supporting the problem we are experiencing in the UK with an illegal invasion
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peter wilson (@wilsonpeter48) reportedYou have had my money for nearly 6 years over 3 contracts Please I need an honest answer My contract is up 2 November but won't be getting a phone(already bought a sim free model) direct from manufacturer so got warranty with them. Your and Motorola back poor for @VodafoneUK
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Matthew Laughey 💙💛 (@laughey_m) reported@VodafoneUK any chance of speaking to an actual support person instead of typing to TOBi???
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.