Vodafone outages and service status in Billingham, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Billingham, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Billingham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Billingham, England
The most recent Vodafone outage reports came from the following cities: Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees
|
Phone | 1 month ago |
|
Middlesbrough
|
Internet | 3 months ago |
|
Middlesbrough
|
Wi-fi | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
-
Brett Redmayne (@safcbrett) reported from Sunderland Bridge, England@VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already
-
Gary Ayre (@GazzaG1) reported from Wingate, England@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP
-
Iain Bentley (@IainBentley) reported from Middlesbrough, England@VodafoneUK Not me no..I think @helenwatts91 needs your help 👍🏼
-
Ｓｔｕ Ｐａｔｅｒｓｏｎ (@s_t_u_a_r_t_p) reported from Peterlee, England@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi
-
atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
-
Hannah Mahon (@HannahMahon) reported from Middlesbrough, England@ThreeUKSupport I’ve got a brand new iPhone 11 Pro and I have no signal what so ever... texts aren’t delivering or sending. Phone calls aren’t working... currently sat in my house in an outstanding area with no bars... @VodafoneUK I’m sorry can I come back 😫😫😫
-
Paul (@Paulus984) reported from Greatham, England@VodafoneUK absolutely disgusting, 3 contracts £120 a month roughly, rang to ask why £39 has just been debited from my account. Guy just spike over me, so much so my friend said who does he think he is speaking to, your the customer. Im furious. At 41 yr old long term customer
-
Richard Hare (@RichardHare82) reported from Billingham, England@VodafoneUK I've been promised a call back twice on 2 separate occasions since Sunday. No phone call. Simple issue to resolve and you just can't get @VodafoneUK to respond. Well done for putting your customers first. Unacceptable.
-
j°n Çr@GG$🛠 (@craggs0) reported from Darlington, England@VodafoneUK I don’t think I’m using it though never claimed nothing can I cancel it
-
👨🍳paulsuperchef👨🍳 (@paulsuperchef) reported from Newton Aycliffe, England@itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻
-
Redcar Alert (@AlertRedcar) reported from Redcar, England@GeorgeMonbiot @VodafoneUK This has probably already been answered but do they not just accept a death certificate as proof and close the account down
-
Bryan Light (@UKLightCreation) reported from Redcar, England@VodafoneUK I would but that's a waste of my time sadly as their technical assistance is worse than poor
-
Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England@VodafoneUK Improve your services and then it might be worth the extra charge but since I'm on the lowest broadband package getting **** speeds, the increase is a slap in the face
-
Andy Phillips (@AndyPhillips1) reported from Peterlee, EnglandCancelled broadband contract with @VodafoneUK last month but they didn’t cancel. Spent hours on chat and phone and eventually they cancelled. Checked tonight and they’ve restarted contract without me knowing. On chat hours and they’ve disconnected! AVOID Vodafone
-
Patrick Green (@brewpat) reported from Darlington, England@VodafoneUK what’s happening with your network? All my Curve trackers stopped working yesterday, told by live chat yesterday that you’re working on it. Down for almost 24hrs already. Poor.
-
j°n Çr@GG$🛠 (@craggs0) reported from Darlington, EnglandWell @VodafoneUK your 4g is crap I’ll be seeing you next upgrade after many years together ££££££££££ you’ve had of me over the years ... partners ee no problems
-
Ummar Hanif (@Ummar_Hanif) reported from Middlesbrough, England@VodafoneUK have without a shadow of a doubt the worst customer service of any company I have dealt with, 1 hour and 3 different members of staff and 3 seperate times I had to start all over again just to make a single payment! This is why customers leave!
-
atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England@VodafoneUK I guess your not taking this problem serious #vodafone no signal
-
Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England@VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit
-
Tim Harding (@timhardinguk) reported from Sunderland Bridge, England@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Osman (@deniz34j) reported@VodafoneUK I am writing to formally complain about Vodafone TR. The customer service agents are extremely rude and they hung up the phone on me. Furthermore, they are charging unfair and unauthorized extra fees on my bill. I cannot find any helpful representative in TR to solve my problem.
-
Heather Roberts (@HvrRoberts) reported@VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!
-
Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
-
mṽsh (@shikariunite) reported@Mobilescouk I'm stuck in limbo over here, after moving from @EE to @VodafoneUK . My switch date was yesterday and my SIM wasn't delivered. So I've got no service, can't call or message anyone. What can I do?
-
Elizabeth (@Elizabe50513818) reported@VodafoneUK can't delete my account on vodafone app as it keeps a stalling once signed in woth text code. Please can you help me to delete? Thanks
-
Donna Pardy (@Pinkyfoxy) reported@VodafoneUK help we’ve had no internet all afternoon, on the app it can’t detect anything and we don’t know how to report it! Help please! BH6 5NG
-
Robin Longstride (@orpip_3) reported@Iromg @VodafoneUK I ditched @VodafoneUK years ago - shocking customer service
-
Chris Wilson (@Wilboy82) reported@VodafoneUK Absolute shambles. Home Move booked weeks ago, I’ve now moved, and you’ve cancelled it. I’m paying for broadband at a house I no longer live in AND paying extra for temporary internet. Can’t even contact you because your systems are down. Sort this out!
-
vince tanner (@TannerVinc26621) reported@Iromg @VodafoneUK If you have gone to 3, check it out, it's owned by vodagrone. Many others use their cell network too.
-
lizrichards24 (@SonyRichards4) reported@VodafoneUK Please can you help with a query?