Vodafone outages and service status in Billingham, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Billingham, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Billingham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Billingham, England
The most recent Vodafone outage reports came from the following cities: Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees
|
Phone | 1 month ago |
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Middlesbrough
|
Internet | 3 months ago |
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Middlesbrough
|
Wi-fi | 4 months ago |
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Vodafone Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
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Andy Phillips (@AndyPhillips1) reported from Peterlee, EnglandCancelled broadband contract with @VodafoneUK last month but they didn’t cancel. Spent hours on chat and phone and eventually they cancelled. Checked tonight and they’ve restarted contract without me knowing. On chat hours and they’ve disconnected! AVOID Vodafone
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Iain Bentley (@IainBentley) reported from Middlesbrough, England@VodafoneUK Not me no..I think @helenwatts91 needs your help 👍🏼
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JD (@JAKEWD1993) reported from Sunderland Bridge, England@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
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Paul (@Paulus984) reported from Greatham, England@VodafoneUK absolutely disgusting, 3 contracts £120 a month roughly, rang to ask why £39 has just been debited from my account. Guy just spike over me, so much so my friend said who does he think he is speaking to, your the customer. Im furious. At 41 yr old long term customer
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Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England@VodafoneUK Improve your services and then it might be worth the extra charge but since I'm on the lowest broadband package getting **** speeds, the increase is a slap in the face
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Brett Redmayne (@safcbrett) reported from Sunderland Bridge, England@VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already
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Patrick Green (@brewpat) reported from Darlington, England@VodafoneUK Not at all useful. All 3 trackers down again this morning. Unresponsive for 2 hours. What’s going on with your network?
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Darren Pauls (@dazzpauls) reported from Darlington, England@VodafoneUK Not sure why this is specific to my account. It’s important to stay connected because I’m paying a premium to stay connected. Can you tell me if there’s a plan in place to fix this and a timeframe.
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Bryan Light (@UKLightCreation) reported from Redcar, England@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?
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Ummar Hanif (@Ummar_Hanif) reported from Middlesbrough, England@VodafoneUK have without a shadow of a doubt the worst customer service of any company I have dealt with, 1 hour and 3 different members of staff and 3 seperate times I had to start all over again just to make a single payment! This is why customers leave!
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j°n Çr@GG$🛠 (@craggs0) reported from Darlington, England@VodafoneUK I don’t think I’m using it though never claimed nothing can I cancel it
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Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
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John Heagney (@johnheagney) reported from Carlton, England@VodafoneUK Hi, please can you assist, I previously used Vodafone Wi-fi calling as my mobile signal at home is poor. This worked happily until a few months ago and now it only works if I go to Airplane mode... this is nuts, please help! Thanks, John
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Rich Caddy (@Cadzo10) reported from Redcar, England@VodafoneUK Hey James, obviously you don't as the first time I called the operator identified the issue and instructed me to cancel the debit payment with my bank without saying I didn't have any security on the account.
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j°n Çr@GG$🛠 (@craggs0) reported from Darlington, EnglandWell @VodafoneUK your 4g is crap I’ll be seeing you next upgrade after many years together ££££££££££ you’ve had of me over the years ... partners ee no problems
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Tim Harding (@timhardinguk) reported from Sunderland Bridge, England@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
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Micky-D (@MickyD2020) reported from Sunderland Bridge, EnglandAnyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Michael Gair (@MichaelTG91) reported from Middlesbrough, England@VodafoneUK have the worst customer service in Britain. Absolutely abysmal.
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Rich Caddy (@Cadzo10) reported from Redcar, England@VodafoneUK Sincerely hope anyone with mobility issues doesn't choose a Vodafone contract and have to pass security!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Joe 🏴 (@WfcJoe_) reported@duzza007 @VodafoneUK I’m with them. Got a new phone yesterday and my sim hasn’t transferred to the new phone and their live chat was no help so I’ve gotta go up to their store
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Dave (@David9Points) reported@Iromg @DevonDeb @VodafoneUK Don’t forget the MVNO’s that use the Vodafone network. Asda Mobile Lebara (Lebara Mobile) Talkmobile VOXI
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Dave (@davegarryfish) reportedOn a train (as I am every week) can't have a phone call for more than 30 seconds. @VodafoneUK your signal is absolutely shocking. Why??? It's 2026. Surely your investments would see significantly better performance. Tired of this rubbish
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Quentin Stephens (@Quentin_Stephen) reported@VodafoneUK Your router's firewall is preventing my internet access. Your telephone line support AI is dreadful.
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Janice Elaine (@JaniceGaches) reported@POldfieldMusic @Iromg @VodafoneUK We don’t need reform to tell us this country has gone to the dogs anyone with half a brain cell knows it and if you can’t see it you’re the ones who need the help
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Tim Bentham (@tim_bentham) reported@VodafoneUK I am a broadband customer. Your app (s) are awful - the ai bots are shameful. I just want to get Secure Net. After 50mins of searching (using chatGPT) and downloading a third Vodafone app I’m told it’s not available with NO explanation?? Please help. Human help
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Chekeeuk (@chekeeuk) reported@FreedomMatty @Iromg @VodafoneUK I've already cancelled mine. Bloody check of them. If they can afford to give free give aways, why not concentrate on the customer base that they have here (what with the cost of living) rather than people who rock up uninvited!
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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England Expects (@gin_mv) reported@POPPY5217 @Iromg @VodafoneUK We've already cancelled. A damn sight cheaper and I'm not funding the invasion.
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***** Power 🐈⬛ 🇬🇧 🏴i🇮🇱 (@Kimmi8489758911) reported@VodafoneUK @mrav06041342 Will never ever ever use Vodafone again!! Thank god I’ve changed contract to utility warehouse!!