Vodafone outages and service status in Billingham, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Billingham, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Billingham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Billingham, England
The most recent Vodafone outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Wi-fi | 19 days ago |
|
Middlesbrough
|
Phone | 4 months ago |
Community Discussion
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Vodafone Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
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Rich Caddy (@Cadzo10) reported from Redcar, England@VodafoneUK Hey James, obviously you don't as the first time I called the operator identified the issue and instructed me to cancel the debit payment with my bank without saying I didn't have any security on the account.
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Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England@VodafoneUK thanks for the 9.3% increase on both my mobile and broadband, could have chose either one or the other and not both Not happy at all, will be cancelling both as soon as my contract on both ends, customer loyalty means sweet fa these days
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John Heagney (@johnheagney) reported from Carlton, England@VodafoneUK Hi, please can you assist, I previously used Vodafone Wi-fi calling as my mobile signal at home is poor. This worked happily until a few months ago and now it only works if I go to Airplane mode... this is nuts, please help! Thanks, John
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Dr Hannah R. Marston (@HannahRMarston) reported from Middlesbrough, EnglandHi @TalkTalk, I don't appreciate my mother receiving a letter threatening debt recovery for non payment of a bill when she already notified you, incl @VodafoneUK - her new internet supplier. She's recently become a widow & your customer service is much to be desired!
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Hannah Mahon (@HannahMahon) reported from Middlesbrough, England@ThreeUKSupport I’ve got a brand new iPhone 11 Pro and I have no signal what so ever... texts aren’t delivering or sending. Phone calls aren’t working... currently sat in my house in an outstanding area with no bars... @VodafoneUK I’m sorry can I come back 😫😫😫
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Darren Pauls (@dazzpauls) reported from Darlington, England@VodafoneUK Not sure why this is specific to my account. It’s important to stay connected because I’m paying a premium to stay connected. Can you tell me if there’s a plan in place to fix this and a timeframe.
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Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England@VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit
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JD (@JAKEWD1993) reported from Sunderland Bridge, England@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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Bryan Light (@UKLightCreation) reported from Redcar, England@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?
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Hannah Kent (@hannahmaykent) reported from Darlington, England@VodafoneUK possibly the worse customer service I have ever received, if you choose to use an internet service please make sure your companies communications are flowing throughout
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atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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Patrick Green (@brewpat) reported from Darlington, England@VodafoneUK Not at all useful. All 3 trackers down again this morning. Unresponsive for 2 hours. What’s going on with your network?
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paul mcgeary (@macca554) reported from Peterlee, England@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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Richard Hare (@RichardHare82) reported from Billingham, England@VodafoneUK I've been promised a call back twice on 2 separate occasions since Sunday. No phone call. Simple issue to resolve and you just can't get @VodafoneUK to respond. Well done for putting your customers first. Unacceptable.
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Iain Bentley (@IainBentley) reported from Middlesbrough, England@VodafoneUK Not me no..I think @helenwatts91 needs your help 👍🏼
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Patrick Green (@brewpat) reported from Darlington, England@VodafoneUK what’s happening with your network? All my Curve trackers stopped working yesterday, told by live chat yesterday that you’re working on it. Down for almost 24hrs already. Poor.
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atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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Rich Caddy (@Cadzo10) reported from Redcar, England@VodafoneUK Sincerely hope anyone with mobility issues doesn't choose a Vodafone contract and have to pass security!
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Redcar Alert (@AlertRedcar) reported from Redcar, England@GeorgeMonbiot @VodafoneUK This has probably already been answered but do they not just accept a death certificate as proof and close the account down
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Paul (@Paulus984) reported from Greatham, England@VodafoneUK absolutely disgusting, 3 contracts £120 a month roughly, rang to ask why £39 has just been debited from my account. Guy just spike over me, so much so my friend said who does he think he is speaking to, your the customer. Im furious. At 41 yr old long term customer
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Robert California (@RobertCaliCEO) reported@bryonycdc @VodafoneUK Never had an issue with them 👍🏻
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blu’sfreepalestine (@tyskjamie) reported@VodafoneUK you have the WORST customer service and technical support I have EVER used in my life.
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.
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Jonny Wilson (@jonnypwilson) reportedBeen with @VodafoneUK for 10+ years. Just called up to see if they can offer me a better deal before I switch to a cheaper provider. Chap on the phone essentially shrugged his shoulders and told me "cheerio". Very strange approach to customer retention.
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Richard Kennedy (@RichardKennedy) reported@VodafoneUK @antonycotton “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”
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Delwar Ullah (@Sheffield128) reported@VodafoneUK I am a customer of you as I have a Gemini subscription. This is what I’d like Vodafone to offer me. I can be talking to Gemini. I want you to contact you and she does it for me and puts me to the relevant department now that would be thinking out of the box.
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stewart johnstone (@sdjohnstone) reported@VodafoneUK so these are the stats on rail connectivity , no surprise EE was the only network that met Ofcom’s benchmark of 42 per cent of measured rail segments. Three recorded 21 per cent, O2 reached 20 per cent, while Vodafone achieved 17 per cent.
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andshar70 💙🐝 (@andshar70) reported@VodafoneUK is there a problem with full fibre I can't get on my work server but emails working ok?
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charlie stone (@charlie81389135) reported@VodafoneUK hi, can you help, been getting texts from Vodafone about an order I did not place and dont want to click on link, can you please help?
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Tamzin (@TweetsByTamzin) reportedSo funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.