Vodafone

Vodafone Outage Report in Greatham, Hartlepool, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Greatham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Greatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Greatham, Hartlepool, England 12/11/2025 08:00

December 11: Problems at Vodafone

Vodafone is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Greatham, Hartlepool, England

The most recent Vodafone outage reports came from the following cities: Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomHartlepool Wi-fi
United KingdomYarm Total Blackout
United KingdomHartlepool Internet
United KingdomBillingham Wi-fi
United KingdomMiddlesbrough Phone
United KingdomRedcar Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Greatham, England

Latest outage, problems and issue reports in Greatham and nearby locations:

  • IainBentley Iain Bentley (@IainBentley) reported from Middlesbrough, England

    @VodafoneUK Not me no..I think @helenwatts91 needs your help 👍🏼

  • torbennett_ Tor (@torbennett_) reported from Saltburn-by-the-Sea, England

    Disgusting service from @VodafoneUK 😠

  • Paulus984 Paul (@Paulus984) reported from Greatham, England

    @VodafoneUK absolutely disgusting, 3 contracts £120 a month roughly, rang to ask why £39 has just been debited from my account. Guy just spike over me, so much so my friend said who does he think he is speaking to, your the customer. Im furious. At 41 yr old long term customer

  • MichaelTG91 Michael Gair (@MichaelTG91) reported from Middlesbrough, England

    @VodafoneUK have the worst customer service in Britain. Absolutely abysmal.

  • Cadzo10 Rich Caddy (@Cadzo10) reported from Redcar, England

    @VodafoneUK Sincerely hope anyone with mobility issues doesn't choose a Vodafone contract and have to pass security!

  • s_t_u_a_r_t_p Stu Paterson (@s_t_u_a_r_t_p) reported from Peterlee, England

    @VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi

  • RichardHare82 Richard Hare (@RichardHare82) reported from Billingham, England

    @VodafoneUK I've been promised a call back twice on 2 separate occasions since Sunday. No phone call. Simple issue to resolve and you just can't get @VodafoneUK to respond. Well done for putting your customers first. Unacceptable.

  • Cadzo10 Rich Caddy (@Cadzo10) reported from Redcar, England

    @VodafoneUK Hey James, obviously you don't as the first time I called the operator identified the issue and instructed me to cancel the debit payment with my bank without saying I didn't have any security on the account.

  • AndyPhillips1 Andy Phillips (@AndyPhillips1) reported from Peterlee, England

    Cancelled broadband contract with @VodafoneUK last month but they didn’t cancel. Spent hours on chat and phone and eventually they cancelled. Checked tonight and they’ve restarted contract without me knowing. On chat hours and they’ve disconnected! AVOID Vodafone

  • HannahRMarston Dr Hannah R. Marston (@HannahRMarston) reported from Middlesbrough, England

    Hi @TalkTalk, I don't appreciate my mother receiving a letter threatening debt recovery for non payment of a bill when she already notified you, incl @VodafoneUK - her new internet supplier. She's recently become a widow & your customer service is much to be desired!

  • Ummar_Hanif Ummar Hanif (@Ummar_Hanif) reported from Middlesbrough, England

    @VodafoneUK have without a shadow of a doubt the worst customer service of any company I have dealt with, 1 hour and 3 different members of staff and 3 seperate times I had to start all over again just to make a single payment! This is why customers leave!

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Middlesbrough, England

    As great as @VodafoneUK are, their phone insurance absolutely stinks, would advise everybody to avoid it and even cancel it if they have it you are much better off saving the money and putting it in a separate account

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @VodafoneUK thanks for the 9.3% increase on both my mobile and broadband, could have chose either one or the other and not both Not happy at all, will be cancelling both as soon as my contract on both ends, customer loyalty means sweet fa these days

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Stainton and Thornton, England

    @VodafoneUK is there something wrong with the signal my mam can’t send texts and says Vodafone error 500

  • AlertRedcar Redcar Alert (@AlertRedcar) reported from Redcar, England

    @GeorgeMonbiot @VodafoneUK This has probably already been answered but do they not just accept a death certificate as proof and close the account down

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @VodafoneUK I would but that's a waste of my time sadly as their technical assistance is worse than poor

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?

  • HannahMahon Hannah Mahon (@HannahMahon) reported from Middlesbrough, England

    @ThreeUKSupport I’ve got a brand new iPhone 11 Pro and I have no signal what so ever... texts aren’t delivering or sending. Phone calls aren’t working... currently sat in my house in an outstanding area with no bars... @VodafoneUK I’m sorry can I come back 😫😫😫

  • ToxicSmoggie Chris (@ToxicSmoggie) reported from Stockton-on-Tees, England

    @VodafoneUK Improve your services and then it might be worth the extra charge but since I'm on the lowest broadband package getting **** speeds, the increase is a slap in the face

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • AidenCrocker Aiden Crocker (@AidenCrocker) reported

    @VodafoneUK app or online services never seem to work. Need to add data but guess i’ll go without. Think i will be going back to Three when my contract is up.

  • ParnellMediaPro Parnell Media (@ParnellMediaPro) reported

    @VodafoneUK - it seems I’m not the only one impacted by 4 weeks worth of deceit, deflection and dire service. Ordered my IPhone 13 pro (needed for work) almost 4 weeks ago. Since then, I have been told so many different excuses with no timelines. C’mon Vodafone, sort it out.

  • Proletarian_Fen Fen (@Proletarian_Fen) reported

    @car1878 @VodafoneUK I've heard on local Facebook groups that people are being forced to take holidays because they're not able to work from home. Crazy that nothing is being done to fix this.

  • BalletGirlGrace Grace (@BalletGirlGrace) reported

    @VodafoneUK I ordered a phone last week and still haven't had DPD tracking come through, this is the third time in a row this has happened and now the site says 'We’re currently experiencing issues with our Digital services' ?

  • wieczor19 Tech_Maniac (@wieczor19) reported

    @VodafoneUK I tried 3 times to call customer service and was adviced all services are down. I want to cancel my airtime plan can you do it for me?

  • notes_in_pencil Notes In Pencil (@notes_in_pencil) reported

    @VodafoneUK @TheBodyShopUK I'd love to except your engineer at the repair centre removed the screen protector @SamsungUK applied to my Zflip3 on Friday + reported it fixed. I now can't get an update on its status due to your systems being down. Do you normally have untrained engineers repairing devices?

  • slimshaddy93 Slim khalid (@slimshaddy93) reported

    @VodafoneUK @TheBodyShopUK Fixed ur online app and account. It always down ffs

  • NewcastleGPs NGPS (@NewcastleGPs) reported

    Our phone lines at NGPS are down - @VodafoneUK this is an issue your end, is there any chance you can get this sorted asap please so we can keep the vaccination programme going?

  • havinaradox Paul Fiander-Turner (@havinaradox) reported

    @VodafoneUK can someone DM me please as you are still offline and I need some support on something with your network

  • Ben_Lewis93 Ben (@Ben_Lewis93) reported

    My iPhone has just done the new update to iOS15, does anyone know if I can delete it as causing me issues on my phone? @VodafoneUK