Vodafone

Vodafone Outage Report in Peterlee, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Peterlee, County Durham, England 07/05/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Peterlee, County Durham, England

The most recent Vodafone outage reports came from the following cities: Billingham, Sunderland and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomBillingham Internet
United KingdomSunderland Internet
United KingdomSunderland Internet
United KingdomSunderland Internet
United KingdomSunderland Phone
United KingdomSunderland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • AndyPhillips1 Andy Phillips (@AndyPhillips1) reported from Peterlee, England

    Cancelled broadband contract with @VodafoneUK last month but they didn’t cancel. Spent hours on chat and phone and eventually they cancelled. Checked tonight and they’ve restarted contract without me knowing. On chat hours and they’ve disconnected! AVOID Vodafone

  • Cadzo10 Rich Caddy (@Cadzo10) reported from Redcar, England

    @VodafoneUK Sincerely hope anyone with mobility issues doesn't choose a Vodafone contract and have to pass security!

  • Cadzo10 Rich Caddy (@Cadzo10) reported from Redcar, England

    @VodafoneUK Hey James, obviously you don't as the first time I called the operator identified the issue and instructed me to cancel the debit payment with my bank without saying I didn't have any security on the account.

  • AlertRedcar Redcar Alert (@AlertRedcar) reported from Redcar, England

    @GeorgeMonbiot @VodafoneUK This has probably already been answered but do they not just accept a death certificate as proof and close the account down

  • Paulus984 Paul (@Paulus984) reported from Greatham, England

    @VodafoneUK absolutely disgusting, 3 contracts £120 a month roughly, rang to ask why £39 has just been debited from my account. Guy just spike over me, so much so my friend said who does he think he is speaking to, your the customer. Im furious. At 41 yr old long term customer

  • handbagwarrier Gerbil (@handbagwarrier) reported from Seaham, England

    @VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown

  • ams_larssen amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England

    @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @VodafoneUK I would but that's a waste of my time sadly as their technical assistance is worse than poor

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • paulsuperchef 👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported from Newton Aycliffe, England

    @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • snehal_sp18 SP (@snehal_sp18) reported

    @VodafoneUK @vodafoneIN_Fdtn @JM_Scindia Vi’s cheating harassment service started snatching innocent loyal customers money now. Blocked my cell number which was subscribed for whole year. Not even replying their appellate officer are enjoying and involved in snatching money

  • markduc80750750 mark duckett (@markduc80750750) reported

    Been with @VodafoneUK for approx 10 year renewed my contract using advice from store feel like I was miss sold poor advice call technical they te you one thing then goto shop they tell you another time to move to @EE such disappointing service

  • jnafr FINGERSJOHN✌ (@jnafr) reported

    Why for the past 4 weeks,can i no longer get a network connection @ThreeUKSupport @VodafoneUK @EE ALL other networks are fine.I believe you have moved tower a fee 100 yards.avery annoying,is there any chance of fixing this issue.Thank you.

  • StewartHardies Stewart (@StewartHardies) reported

    Just got CityFibre FTTP installed with @VodafoneUK in Edinburgh but my traffic is routed through Manchester, causing 26ms ping instead of 9ms like others nearby. On full fibre. Why am I paying for FTTP with worse routing than Virgin Coax? Fix it or I cancel. @CityFibre

  • DWRICHARDS David Richards (@DWRICHARDS) reported

    @ThreeUKSupport @ThreeUK am wondering whether the merger with @VodafoneUK is responsible for most of a day last week with no phone service and, today, virtually no mobile broadband service in the EC4Y area. The mobile broadband router is usually pretty good but not today!

  • misssamc Samantha Coles (@misssamc) reported

    Hey @VodafoneUK - my Apple Watch plan isn’t working. I still need my phone with me to use it. I have raised this multiple times on chat, dm, in store and more - it’s not worked since I took out the plan months ago. Can you help?

  • ARcrypto12 AR crypto (@ARcrypto12) reported

    @Ofcom hello, as you might be aware, the @ThreeUK merge with @VodafoneUK has caused a lot of mayhem, as a loyal 3 customer for many yrs, I’m getting the run around, as I’m not getting to be able to cancel my remaining 12 months as not allowing me answers, plz could you advise

  • DJMRT DJ MRT (@DJMRT) reported

    Signal is down AGAIN. @O2 i have been with you for years but i think its time to switch @VodafoneUK what you saying?

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported

    @virginmedia I’ve discussed it. The best you can offer me is £47 a month. I currently pay £32. A new customer would pay £36. I’ve given 30 days notice to cancel now as I’ll go with @VodafoneUK who can offer full fibre for £36 a month.

  • michael_s_scott Michael Scott 🇺🇦 🇮🇱 🎗️ (@michael_s_scott) reported

    @NinjaWorrier @VodafoneUK Stuck in no man’s land now. Vodafone say it’s Virgin that have to do the uncancelling, Virgin ask for security info which of course doesn’t match up because we haven’t been able to get through their broken registration process.