Vodafone outages and service status in Peterlee, England

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

• 
  Tim Harding (@timhardinguk) reported 10 minutes ago from Sunderland Bridge, England

  @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

• 
  paul mcgeary (@macca554) reported 11 minutes ago from Peterlee, England

  @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

• 
  👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported 13 minutes ago from Newton Aycliffe, England

  @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

• 
  atkinson builders (@atkinsonbuild_s) reported 13 minutes ago from Sunderland Bridge, England

  @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

• 
  Julie (@juwjuw02) reported 14 minutes ago from Sunderland, England

  So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

• 
  Hutchy (@Paulhut20013625) reported 17 minutes ago from Sunderland Bridge, England

  @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

• 
  Rich Caddy (@Cadzo10) reported 18 minutes ago from Redcar, England

  @VodafoneUK Sincerely hope anyone with mobility issues doesn't choose a Vodafone contract and have to pass security!

• 
  Joanne Marie 🦋 (@Joanne_0306) reported 21 minutes ago from Chester-le-Street, England

  @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

• 
  Gary Ayre (@GazzaG1) reported 22 minutes ago from Wingate, England

  @VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP

• 
  Allen Curtis (@AllenDCJnr) reported 22 minutes ago from Sunderland, England

  @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

• 
  Paul (@Paulus984) reported 26 minutes ago from Greatham, England

  @VodafoneUK absolutely disgusting, 3 contracts £120 a month roughly, rang to ask why £39 has just been debited from my account. Guy just spike over me, so much so my friend said who does he think he is speaking to, your the customer. Im furious. At 41 yr old long term customer

• 
  Paul Hewitt (@Chewylad1981) reported 35 minutes ago from Washington, England

  @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

• 
  Richard foster (@richie_COYS_316) reported 37 minutes ago from Spennymoor, England

  @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

• 
  Micky-D (@MickyD2020) reported 38 minutes ago from Sunderland Bridge, England

  Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

• 
  David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported 43 minutes ago from Seaham, England

  @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

• 
  Adrian Smith (@adeysmith680) reported 46 minutes ago from Durham, England

  @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

• 
  𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported 56 minutes ago from Durham, England

  Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

• 
  Brian Pickup (@M0RNR) reported 57 minutes ago from Sunderland, England

  @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

• 
  danny (@sunderlanddanny) reported 59 minutes ago from Washington, England

  Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

• 
  Bryan Light (@UKLightCreation) reported 60 minutes ago from Redcar, England

  @VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DEV NARAYAN (@heyDEVNARAYAN) reported 6 minutes ago

  Hi @VodafoneUK , I’m currently outside the UK and need help checking the status of my move from Pay Monthly to Pay As You Go and whether a final bill is pending before I cancel my Direct Debit. I haven’t received any confirmation yet. Could you please help?

• 
  Griff Webber (@griffwebber) reported 6 minutes ago

  @spenaldo73 @VodafoneUK Worst thing I ever did moving to vodafone! Absolute shite

• 
  Ron Evans (@evz1958) reported 13 minutes ago

  @VodafoneUK problems ME20 / Lakefield? Had no internet all morning😥

• 
  Harvey (@danharvs) reported 14 minutes ago

  @9to5mac @iryantldr Yet @VodafoneUK still don’t support this 👍🏻

• 
  Child of God (@LilKonfuse) reported 14 minutes ago

  Dear @VodafoneUK, my account has been suspended again despite my direct debit being set up. I’ve spent 2 months trying to fix this, and it risks my credit rating. Please resolve urgently.

• 
  Michael MacAulay (@mistermac97) reported 18 minutes ago

  @CityFibre @Ofcom @VodafoneUK I have and they are working with you. Hopefully we get a resolution in less than 2 weeks this time! As you will see from my complaint my experience is not an isolated one. Please take some ownership

• 
  Cole80 (@Cole9189) reported 22 minutes ago

  @VodafoneUK oh dear.. not only do your chat team lie, you then offer compensation but never apply it to my bill & to top it off want to put me in a new 24 month contract because I’m moving house or charge me £60 cancellation fee, even though you owe me money. #Shenanigans #scam

• 
  Arjun Chohan (@ArjunChohan) reported 23 minutes ago

  @VodafoneUK, my internet has been down for nearly 48 hours and I’m wondering why it hasn’t been restored yet?

• 
  Gabriel The Messenger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@steptothestars) reported 26 minutes ago

  @VodafoneUK Hi, why is it so hard to talk to you. My wife has phoned several times now and she is getting messed around and around. She switched to a new number last year over the phone and closed her last number down while talking to a rep. But she has been getting billed for

• 
  THOMAS COULTER (@tcoulter7c) reported 29 minutes ago

  @VodafoneUK worst customer service experience ever top up on app wouldn't work lady could barely speak English asked me to spell my whole name and address then told me to go online to top up when I was calling cos online didn't work!!!! Ridiculous