Vodafone Outage Report in Peterlee, County Durham, England
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E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Redcar Alert
(@AlertRedcar) reported
from
Redcar, England
@GeorgeMonbiot @VodafoneUK This has probably already been answered but do they not just accept a death certificate as proof and close the account down
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Rich Caddy
(@Cadzo10) reported
from
Redcar, England
@VodafoneUK Hey James, obviously you don't as the first time I called the operator identified the issue and instructed me to cancel the debit payment with my bank without saying I didn't have any security on the account.
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Gerbil
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
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Paul
(@Paulus984) reported
from
Greatham, England
@VodafoneUK absolutely disgusting, 3 contracts £120 a month roughly, rang to ask why £39 has just been debited from my account. Guy just spike over me, so much so my friend said who does he think he is speaking to, your the customer. Im furious. At 41 yr old long term customer
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@VodafoneUK I would but that's a waste of my time sadly as their technical assistance is worse than poor
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Rich Caddy
(@Cadzo10) reported
from
Redcar, England
@VodafoneUK Sincerely hope anyone with mobility issues doesn't choose a Vodafone contract and have to pass security!
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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👨🍳paulsuperchef👨🍳
(@paulsuperchef) reported
from
Newton Aycliffe, England
@itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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LiveUnlimitedBarnet
(@LiveUnltdBarnet) reported
@VodafoneUK thank you for offering free mobile connectivity to charities. Trying to apply online but form is not working. I can’t submit answers. Thanks in advance for your help
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Pablo
(@GregoryMcCourty) reported
@VodafoneGroup @VodafoneUK #vodafone can you fix the chat app, I can barely reply, I just want to upgrade 🥲🥲🥲
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Shauna
(@MissSMcGorgeous) reported
Been a trusted and loyal customer of @VodafoneUK since 2008 (and when I was a teen) and their string of failings have left me without a phone. I have children & I work but, apparently they don't care!
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Woolton Aerials
(@WooltonAerials) reported
Just touched down in Krakow, Poland and can’t connect my iPhone to a network. Please help @VodafoneUK tried all the usual turning the phone on and off stuff.
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Kym 🕷️ 💙
(@KymYSmith) reported
@VodafoneUK Unfortunately that doesn't work if you're dealing with a lost phone. Customer service: 0/10
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Jeni
(@jenithinks) reported
@VodafoneGroup @VodafoneUK can you please give me a telephone number for customer service
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gez howarth
(@gez_666) reported
@VodafoneUK cleared my morning as I was given a two hour gap to talk about a complaint with someone from the directors office, that two hour period came and went and no call, absolute joke
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Yvonne Maxwell
(@yvonnemaxwell19) reported
@VodafoneUK worst customer service ever . Keep messing up sorting my sim after having my phone stolen and now telling me another 24 hours ! Arghhhh
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Tom Cairns
(@swlines) reported
@DrAshSmith @VodafoneUK @CityFibre To be fair to Vodafone, there's little they can do in this scenario. It's all on CityFibre who damaged their own fibre and seem in no hurry to resolve it. A indictment on their company network if they're trying to take the battle for "full fibre" to the incumbents.
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phil doherty
(@phildoherty1) reported
@VodafoneUK can you help me understand. You have offered me a phone contract Of £81.00 less loyalty discount of 20% =63.50. But the full price on your website is £69.00 not £81.00. No discount mentioned. Surely the offer of a 20% discount is spurious and misleading?