Vodafone

Vodafone Outage Report in Peterlee, County Durham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Peterlee, County Durham, England 11/19/2025 07:30

November 19: Problems at Vodafone

Vodafone is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Peterlee, County Durham, England

The most recent Vodafone outage reports came from the following cities: Durham and Hartlepool.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Wi-fi
United KingdomHartlepool Wi-fi
United KingdomDurham Internet
United KingdomSpennymoor Wi-fi
United KingdomSunderland Wi-fi
United KingdomHartlepool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • paulsuperchef 👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported from Newton Aycliffe, England

    @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @VodafoneUK I would but that's a waste of my time sadly as their technical assistance is worse than poor

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • ams_larssen amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England

    @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • FlyingScotsManJ The Flying Scotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@FlyingScotsManJ) reported

    @VodafoneUK and I couldn't even get money off my Apple Watch despite having a phone with yourselves, so you'll have to be able to offer something spectacular or I'll just move my business to another network. @EE @O2 what can you offer? I need an iPhone 13 Pro for around £40 w/ lots of data!

  • Always_Hungry_J x 🥂 Jen 🎉 x (@Always_Hungry_J) reported

    @VodafoneUK Nope. Not giving you guys no more chances. One customer leaving ain’t gonna leave no impact on your big company. I’m going to be free of headaches from you guys, by the end of the month and I cannot bleeding wait! Hopefully sooner!!

  • Josef_DeLaurel JosefDeLaurel (@Josef_DeLaurel) reported

    @VodafoneUK ignored on here too after you ask me to contact you via DM’s. HAVE to go to sleep now too. Nothing resolved, still don’t have access to my own account. Beyond awful, 7+ hours wasted and literally nothing sorted.

  • Josef_DeLaurel JosefDeLaurel (@Josef_DeLaurel) reported

    @VodafoneUK What a damn joke. Six hours of contact, still have no access to my account so I can check my billing. Should be in bed, was disconnected by your tech support team and still in a queue waiting to message again. This is not even remotely good enough.

  • Norfolkroyal Norfolk Royal (@Norfolkroyal) reported

    @VodafoneUK Shame your signal in Norfolk is awful.

  • abzpaul Paul 🚁 (@abzpaul) reported

    @VodafoneUK @urbanpixelsw1 How odd to ask me to DM my details to be told Voda are glad my issue was sorted. That's not why I tweeted....it was because I'm taking my custom elsewhere due to your customer service. I presumed you were going to offer me a deal to stay. Lol

  • Robbiepeck Rob Peck (@Robbiepeck) reported

    Problems with @VodafoneUK all day in Titchfield, Hampshire, constant loss of all service & had to give up on the conference calls. Let’s hope tomorrow will be better.

  • Jonwoods72 Jon Woods (@Jonwoods72) reported

    @VodafoneUK I can’t agree with that, I’ve had the gigacube for the last 10 months and 4-5 of those months it’s been useless no 4 or 5g yet my area has strong signal for both. Also customer service is worst I’ve known, non Existent.

  • SamThacker7 Sam Thacker (@SamThacker7) reported

    @VodafoneUK is there a current network problem? Fibre internet has suddenly dropped down to 5-10Mbps and all your diagnostic tools and chat bot are inaccessible, either through fibre or 4G.

  • beebooberino beebabyberino (@beebooberino) reported

    @VodafoneUK Your website says that all online services are down