Vodafone Outage Report in Peterlee, County Durham, England
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E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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👨🍳paulsuperchef👨🍳
(@paulsuperchef) reported
from
Newton Aycliffe, England
@itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@VodafoneUK I would but that's a waste of my time sadly as their technical assistance is worse than poor
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🅰🆂🅷
(@Ash_470) reported
@AaronTeamEC @virginmedia I've been with @VodafoneUK home broadband for one year now and never had any issues. I generally use the internet for WFH and online streaming.
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tanh(mmalex) 🇺🇦 @mmalex@mastodon.social
(@mmalex) reported
@VodafoneUK Thankyou. I have tried that and I click the button, it sends the message 'Get started', but the BOT never replies. not sure how to proceed. cheers.
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Ifty Ahmed
(@iftyahmed89) reported
@VodafoneUK Thats not the point I missed it last month because the app was down and again my app has been down all this week. How is this fairy #verymerewards
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Ikraa❤
(@Ikra4SRK) reported
Changed from @VodafoneUK to @ThreeUK and gosh, feels so nice to have some signal and to be able to make calls and use the Internet without any issues. Vodafone is really the worst service provider I have ever been with. No signal in my own house, ever. Changed to 3 and all fine!
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MrW01FY
(@MrW01FY) reported
As expected, both offers of help here on Twitter from @VodafoneUK and @OpenreachHelp were illusionary dead ends. Completely and utterly fruitless. A mountain of rhetoric and absolutely no one with the power, or interest to help. Modern customer service 🤌
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Cezary Siwek
(@cezar91) reported
@VodafoneUK This is getting nowhere. There is no "complaint form" in the link you provided. The only what I can find there is "chat to us", "call us" or your postal address.
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Cherry Tree Celebrations
(@GiftsAtEwood) reported
Currently have a 40% loyalty discount with @VodafoneUK go on live chat to discuss my upgrade and the agent cuts me off cos I won't do his deal (without discount) top customer service thanks
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Ifty Ahmed
(@iftyahmed89) reported
@VodafoneUK Thats not the point I missed it last month because the app was down and again my app has been down all this week. How is this fair.
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Chris Collings 🏃♂️🚴♂️✌️
(@ChrisCollings77) reported
@VodafoneUK are you having problems with broadband at the moment? For the last couple of days mine has been incredibly slow (about 2 Mbps), when in fact I have the direct fibre 100 Mbps (recently upgraded!). What’s happening please?
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Graham Hulbert
(@grayhulbert) reported
@VodafoneUK I have upgraded my fibre line and now my internet is down. I contacted 191 who couldn’t resolve it so booked an engineer but this seems wrong, everything I’ve read suggests it’s just a router authentication issue that can be resolved remotely, can you help? Thanks