Vodafone Outage Report in Peterlee, County Durham, England
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E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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👨🍳paulsuperchef👨🍳
(@paulsuperchef) reported
from
Newton Aycliffe, England
@itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@VodafoneUK I would but that's a waste of my time sadly as their technical assistance is worse than poor
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Crick
(@PaulHCrick) reported
If that's your idea of an AI-enabled chat service and customer-centric CX @VodafoneUK, you might want to go back to the drawing board. Stuck in a cycling loop between phone and TOBi (who doesn't understand the question) #fail
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Dave R 🏴
(@The_Bloggyman) reported
@GeorgeMonbiot @VodafoneUK Absolutely disgusting way of treating customers particularly at such a very difficult time for them! I for one will never use Vodafone in the future.
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Chi
(@PbchChi) reported
@GeorgeMonbiot @VodafoneUK @VodafoneUK do the decent thing and cancel the account.
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Danny Read
(@PondBalls) reported
@VodafoneUK Thankfully now sorted. Today I spoke with someone who could help - very different story from yesterdays advisor. Poor experience all round - I would suggest you review the process for those with LPA in place. Stressful time made harder. 1/10 could do better
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The Lizard #GTTO #RejoinEU
(@Eastbrookhouse1) reported
@VodafoneUK @GeorgeMonbiot George, you have all my sympathy and understanding. It's a horrible feeling being contacted by a debt collection agency. Truly horrible. Anyone reading this, never get involved with Vodafone. They're really nasty.
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Mr. B.K
(@Bartek_Kamyk) reported
@VodafoneUK Haha. Your system is down. I just called vodafone. It's funny how pathetic your service is recently. It's not about network in my area, its about your service in general. I'm living 100%. As soon as I get to the right person and your system will be up and running.
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lilian
(@lilianm1906) reported
@GeorgeMonbiot @ghislainehull6 @VodafoneUK Had same issue with Sky when my dad died suddenly.. can’t close account without speaking to account holder, Mam very upset, me unless you hold a séance that’s impossible! oh sorry we’ll send necessary paperwork wish they’d listen not blindly follow script 😤😱
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Marvin Perrott
(@marvinperrott) reported
@VodafoneUK @GeorgeMonbiot This is terrible behaviour. I for one will make this known to all my followers. I hope others do the same. Disgusting behaviour.
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Huw
(@welshboy79) reported
Congratulations @VodafoneUK you have the worst customer service. I have spent about 8-9 hours over the last week trying to get my house move sort only to be told today you cant supply me. You advisor claimed no one in Vodafone has access to send email and didnt know what gdpr is
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Anthem Rutsey
(@TedwynBladey) reported
@GeorgeMonbiot @VodafoneUK Cancelled with them recently. Well done in actually getting through to someone I never managed that.