Vodafone Outage Report in Peterlee, County Durham, England
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E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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Chris Saunders
(@Highlander2700) reported
from
Spennymoor, England
I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
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Hutchy
(@Paulhut20013625) reported
from
Sunderland Bridge, England
@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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Richard Hare
(@RichardHare82) reported
from
Billingham, England
@VodafoneUK I've been promised a call back twice on 2 separate occasions since Sunday. No phone call. Simple issue to resolve and you just can't get @VodafoneUK to respond. Well done for putting your customers first. Unacceptable.
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Frederick Parsonage
(@FParsonage) reported
@VodafoneUK is it that your staff at Leatherhead have not been trained properly or were deceitful when they offered me free Amazon Tech pack to switch broadband to you? Offer subsequently canceled. Store told me to contact customer services who sent me back to store. Unacceptable
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Dean Bubley
(@disruptivedean) reported
@VodafoneUK And no, as a mobile industry analyst this type of customer service interaction is interesting to my followers, so DMs are not appropriate. 5G works OK on the Baker St side of the park. (I live near here, so I’m attuned to changes in performance & reliability pretty well)
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Amit Chandak
(@AmitChandak8) reported
@ViCustomerCare I think bcoz of your network my phone must be not reachable @VodafoneGroup @VodafoneUK that’s why no one ever able to connect with me.
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dr yaz
(@Yasir_umer) reported
@VodafoneUK horrible experience with Vodafone waited for 20 days after house move to finally get my internet connection moved here and instead of connection i have been told that my account is cancelled. #worstservice #shameful
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Roan O'Connor
(@Roan_OC) reported
from
Saffron Walden, England
@VodafoneUK why do you make it do difficult to contact someone for help. Tobi is useless
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Simon
(@sjward06) reported
@VodafoneUK how do we get ongoing issues with dropped connections on our broadband fixed once and for all? We’ve had a number of tickets opened and Open Reach engineer visits but the fix only lasts a few days. Should we just change provider?
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Victoria
(@VicsterLS) reported
On my call to @VodafoneUK today, the person on the phone told me that they would not be upgrading their phone with #vodafone as this new process is so bad. They also are refusing to share my own personal data with me .. so they can “protect my personal data” in full
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Frederick Parsonage
(@FParsonage) reported
I’ve been holding on @VodafoneUK on line customer service to speak to an agent for 36 minutes. This is unacceptable.
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Chris Jones 🇪🇺
(@jonesyiii) reported
@VodafoneUK oh my days. Hours and hours and hours each day on your webchat. Are you laughing at me as my blood pressure rises? 3 months of BB issues incl. 2 solid weeks of outage. Now as reliable as an astray on a motorbike.
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Dan Axson
(@danaxson) reported
@VodafoneUK I appreciate that. Though yesterday was told ‘planned to improve service’ etc. So if I DM my postcode, you’ll be able to let me know if there’s any update on time for these maintenance/emergency/planned works?