Vodafone outages and service status in Peterlee, England

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Peterlee, England

The most recent Vodafone outage reports came from the following cities: Sunderland.

City	Problem Type	Report Time
Sunderland	Phone	1 month ago

Community Discussion

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Vodafone Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

• 
  Gerbil (@handbagwarrier) reported 2 minutes ago from Seaham, England

  @VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown

• 
  𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported 5 minutes ago from Durham, England

  Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

• 
  Redcar Alert (@AlertRedcar) reported 5 minutes ago from Redcar, England

  @GeorgeMonbiot @VodafoneUK This has probably already been answered but do they not just accept a death certificate as proof and close the account down

• 
  Gary Ayre (@GazzaG1) reported 8 minutes ago from Wingate, England

  @VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP

• 
  Bryan Light (@UKLightCreation) reported 9 minutes ago from Redcar, England

  @VodafoneUK I would but that's a waste of my time sadly as their technical assistance is worse than poor

• 
  JD (@JAKEWD1993) reported 18 minutes ago from Sunderland Bridge, England

  @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

• 
  Rich Caddy (@Cadzo10) reported 19 minutes ago from Redcar, England

  @VodafoneUK Hey James, obviously you don't as the first time I called the operator identified the issue and instructed me to cancel the debit payment with my bank without saying I didn't have any security on the account.

• 
  atkinson builders (@atkinsonbuild_s) reported 23 minutes ago from Sunderland Bridge, England

  @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

• 
  Jill Robinson (@jilly2010) reported 25 minutes ago from Sunderland, England

  Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

• 
  Brian Pickup (@M0RNR) reported 26 minutes ago from Sunderland, England

  @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

• 
  Bryan Light (@UKLightCreation) reported 28 minutes ago from Redcar, England

  @VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?

• 
  Adrian Smith (@adeysmith680) reported 30 minutes ago from Durham, England

  @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

• 
  Richard foster (@richie_COYS_316) reported 33 minutes ago from Spennymoor, England

  @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

• 
  danny (@sunderlanddanny) reported 37 minutes ago from Washington, England

  Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

• 
  Paul Hewitt (@Chewylad1981) reported 43 minutes ago from Washington, England

  @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

• 
  kirsty widdowfield (@kirstynewcastle) reported 49 minutes ago from Durham, England

  @VodafoneUK thanks for being absolutely no help at all

• 
  paul mcgeary (@macca554) reported 50 minutes ago from Peterlee, England

  @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

• 
  Richard foster (@richie_COYS_316) reported 50 minutes ago from Spennymoor, England

  @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

• 
  Richard Perry (@GYSOT3Richard) reported 52 minutes ago from Newton Aycliffe, England

  @VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit

• 
  Chris Saunders (@Highlander2700) reported 54 minutes ago from Spennymoor, England

  I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nina Moir (@neenooor) reported 2 minutes ago

  @VodafoneUK how can there be zero reception at Wimbledon station ? It’s bad at Waterloo, and Earlsfield and Raynes Park.. crazy

• 
  Delwar Ullah (@Sheffield128) reported 5 minutes ago

  @VodafoneUK I am a customer of you as I have a Gemini subscription. This is what I’d like Vodafone to offer me. I can be talking to Gemini. I want you to contact you and she does it for me and puts me to the relevant department now that would be thinking out of the box.

• 
  EXPATTERNS (@EXPATTERNS1) reported 6 minutes ago

  @VodafoneUK My business broadband has been down since midnight and I cant get any attention via 'Customer Support'. I am starting to lose money. Please advise urgently!!

• 
  Graham Sephton (@MickeyMcMonkey) reported 6 minutes ago

  @VodafoneUK absolutely abysmal. You cut my wife's SIM off after some mixup with an esim transfer on Thursday It's now Sunday and we're still being constantly told it'll be another 24 to 48 hours. Complaint already been made but still no progress and no proactive updates. Joke.

• 
  Tamzin (@TweetsByTamzin) reported 7 minutes ago

  So funny that I made an official complaint with @VodafoneUK in August 2025 that STILL hasn’t been resolved. I have no idea where to start with this.

• 
  🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported 9 minutes ago

  did the math wrong. day 8 of no wifi, 3 engineers who never turned up and now being told it’s something completely different that won’t be resolved until mid next week earliest. definitely gonna cancel my account @VodafoneUK @vodafone @VodafoneGroup

• 
  Leoy S (@l3roy0) reported 14 minutes ago

  @VodafoneUK @roketdog @VodafoneUK Hi, I urgently need help changing my recent SIM order [Order number: WEB-0001000055615335] to an eSIM QR code via email, as my phone doesn't support physical SIMs. I can't call the support line. Please check your DM or reach out to me! Thanks.

• 
  Nigel Cliff (Old *** With Too Many Cameras) (@Cliffyboy13) reported 16 minutes ago

  @VodafoneUK You've sent me a bill despite me having left Vodafone in February,I tried phoning but your automated system doesn't cover my problem and your TOBI chat has been hanging for 20 minutes,how am I supposed to sort this out

• 
  Richard Frame (@rafthemaster) reported 17 minutes ago

  @Bov__ @O2 @VodafoneUK Depends if it’s cheaper to move to another carrier that gives you the same *wonderful* service 🙃

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 20 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.