Vodafone

Vodafone Outage Report in Peterlee, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Peterlee, County Durham, England 12/28/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • Highlander2700 Chris Saunders (@Highlander2700) reported from Spennymoor, England

    I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • paulsuperchef 👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported from Newton Aycliffe, England

    @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • JacquiMaxted Chelseabuns&longruns (@JacquiMaxted) reported from Camber, England

    @VodafoneUK Gave after hanging on for over an hour!!!!!’ That’s is not customer service that’s we don’t give a fig! #Vodafonedown #fail

  • ukcomic Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    I decided to change from o2 to @VodafoneUK . So far I am not impressed with the customer service. Phones we ordered are on back order , that’s a week ago. Can’t get anyone on the line to track my order and as for finding out on line. You have to have a Vodafone number!

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • TomBarlex Tom Barlex (@TomBarlex) reported from Milton Keynes, England

    @andrewchinery @albip46 @VodafoneUK @CityFibre As an interim the Vodafone support person I dealt with, as we have mobile phone contracts as well, suggested tethering/hotspotting through my mobile and added extra data allowance to facilitate that. #workaround

  • DavidELuker David Luker (@DavidELuker) reported from Eastleigh, England

    @_One8Seven1_ @VodafoneUK I’d suggest going to Carphone Warehouse. Their rep isn’t great but I’ve only ever had excellent service and they’re open to deals normally

  • JacquiMaxted Chelseabuns&longruns (@JacquiMaxted) reported from Camber, England

    @VodafoneUK totally unacceptable to keep to keep a paying customer hanging on your helpline as no phone line or internet for 45 minutes & counting🤯 same 3 songs on loop #fail #whatcustomerservice

  • joebhoy08 Joe Lappin (@joebhoy08) reported from Cambuslang, Scotland

    @TracyWo67726496 @virginmedia @richardbranson @TalkTalk @VodafoneUK Gonna cancel then get Sharon to call up and order it in her name for £27 a month xx

  • maddiefallsover Maddie (@maddiefallsover) reported from Hammersmith, England

    Would like to thank @VodafoneUK customer service for being a bloody lovely group of people.

  • Webhead0710 Webhead (@Webhead0710) reported from Sheffield, England

    @VodafoneUK is there an issue in Sheffield with the broadband. Mines been rubbish for the last 2 hours!

  • DWJStevens1991 Dean Stevens (@DWJStevens1991) reported from Sutton at Hone, England

    @charlotter00se @VodafoneUK @ThreeUK You should try o2. I’ve never had a single problem on my contract. And you get the o2 priority with some really good deals, and early release tickets for concerns, sports etc. I’ve never had a single extra charge. And their customer service is really good too.