Vodafone

Vodafone Outage Report in Peterlee, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Peterlee, County Durham, England 05/10/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Peterlee, County Durham, England

The most recent Vodafone outage reports came from the following cities: Sunderland, Hartlepool, Billingham and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomHartlepool Phone
United KingdomBillingham Internet
United KingdomDurham Internet
United KingdomPeterlee Phone
United KingdomSunderland Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @VodafoneUK I would but that's a waste of my time sadly as their technical assistance is worse than poor

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • paulsuperchef 👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported from Newton Aycliffe, England

    @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • itsdecided thisisme (@itsdecided) reported

    Did @VodafoneUK customer care knows what is the difference between within 30 days and on 30th day , shocking service , one colleague says on 1st Aug all will be done , one college today said I need wait till 2nd midnight then call back 🙏👎

  • C4TCH_22 ᴄ4ᴛᴄʜ_22 (@C4TCH_22) reported

    @VodafoneUK That's strange. The error message says you're "working hard to fix the issue". I've sent a DM.

  • Specwise Bazza H (@Specwise) reported

    @VodafoneUK you keep sending me texts saying I've got an unpaid device plan payment to make yet when I go to the automated service it says theres nothing to pay. Keeps happening every month

  • MARKBALLARD Mark Ballard (@MARKBALLARD) reported

    @VodafoneUK How long does it take to get through? Never been like this. 1 hour. Even after covid. The funny thing is. You sell phones. But there is nobody to speak to the other end. What is going on?

  • reikilady22 anna hayward (@reikilady22) reported

    @VodafoneUK Well making a difficult phone to cancel my dying dad phone was made 10 times worse & having to console my mum very stressful

  • thereslaura Laura (@thereslaura) reported

    @VodafoneUK hi I am a new customer (was a previous customer last year but recently rejoined) and I can't login to the app for any of my three accounts as it's saying my accounts are closed, please could you advise? I have new account number but think my email address is the issue

  • Kellyappleshaw kelly Shaw (@Kellyappleshaw) reported

    @VodafoneUK I have been waiting over an hour for a reply , awful customer service.

  • Snowallen_UK Jessica Allen (@Snowallen_UK) reported

    @VodafoneUK 2 and a half hours on chat trying to cancel my (expired) contract. I've been transfered 9 times. Back in the queue no 47 again. Time to post the screenshots on social media :(

  • reikilady22 anna hayward (@reikilady22) reported

    Calming my 78yr old mum!after trying to close my dad vodefone contract. He has MND ! Can’t not speak but person on phone insisting they speak to him!! close it. Hate to see mum crying and dad end stage of this disease @VodafoneUK customer service Disgraceful! & thoughtless!

  • Lloydyboy56 Lloyd (@Lloydyboy56) reported

    @VodafoneUK What can I do about not getting signal in a certain place??? 3 weeks now this has been going on.