Vodafone Outage Report in Peterlee, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Vodafone
Vodafone is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (24%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Peterlee, County Durham, England
The most recent Vodafone outage reports came from the following cities: Peterlee, Sunderland and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Peterlee |
Phone | |
| Sunderland |
Phone | |
| Sunderland |
Internet | |
| Newton Aycliffe |
Total Blackout | |
| Newton Aycliffe |
Phone | |
| Newton Aycliffe |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Paul
(@Paulus984) reported
from
Greatham, England
@VodafoneUK absolutely disgusting, 3 contracts £120 a month roughly, rang to ask why £39 has just been debited from my account. Guy just spike over me, so much so my friend said who does he think he is speaking to, your the customer. Im furious. At 41 yr old long term customer
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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👨🍳paulsuperchef👨🍳
(@paulsuperchef) reported
from
Newton Aycliffe, England
@itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻
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Rich Caddy
(@Cadzo10) reported
from
Redcar, England
@VodafoneUK Hey James, obviously you don't as the first time I called the operator identified the issue and instructed me to cancel the debit payment with my bank without saying I didn't have any security on the account.
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Gerbil
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
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Redcar Alert
(@AlertRedcar) reported
from
Redcar, England
@GeorgeMonbiot @VodafoneUK This has probably already been answered but do they not just accept a death certificate as proof and close the account down
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@VodafoneUK I would but that's a waste of my time sadly as their technical assistance is worse than poor
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Flopsy Bunny
(@FlopsyBvnny) reported
@VodafoneUK I don’t get why it shouldn’t be possible - my wife has perfect 5G signal on the same route with BT. If it were a new or temporary thing or out in the sticks it might be understandable but it’s the middle of London and has never been sorted. Vodafone really should address it
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⛓Fear Demontailz • ジェス 🌙🥀
(@FOXXTAILZ) reported
@VodafoneUK hey I’m trying to cancel my internet but I can’t log into my account?
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Micculus
(@HighStangness) reported
@VodafoneUK @AFZOK I was a Bvb10 customer, and seemed to have opted out by accident, when I dial 2345 I’ve roped up but it won’t top up as bvb 10 but it won’t let me select it as a Bvb option because it says I’m still on Bvb, but I’m not and it won’t let me select it, I’ve tried tx’in Bvb10 to 2345
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2022- lets do this
(@defendersrule) reported
@VodafoneUK cannot access your website or app. Is there an issue?
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Jake (Geordie) ⚫️⚪️💜🦁
(@TheGeordieLion) reported
Upgraded from an iPhone 11 Pro Max to an iPhone 14 pro max with the best network in the uk. @VodafoneUK
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Gary Marshall
(@garymarshallll) reported
@VodafoneUK Hi gang. Big storm last night and internet is currently down in my house. Is this just me or is there an issue in NP13 area?
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Grant - 🧑💻
(@GWeaths) reported
@heathbakersrest @VodafoneUK One of the worst customer experiences i've had. They raised a fault on my line as was getting 1/2 the guaranteed speed, and now they're saying they've investigated and was no fault. Yet i've just done a speed check direct on router and 200Mbps down, 900Mbps upload
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Neil Gray
(@lienyarg) reported
@VodafoneUK why has my Vodafone app been down all weekend.
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Nicolas MacDonald
(@NickTheBone) reported
@VodafoneUK please fix the signal issue in Hounslow, west London. Had no data and 1 bar of signal for 36 hours. Can't even contact anyone because your support service is garbage.
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Sir glue of the uk
(@glueinuk) reported
@VodafoneUK No error messages. It tells me you are experiencing technical issues. That's on the app and online.