Vodafone Outage Report in Peterlee, County Durham, England
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E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@VodafoneUK I would but that's a waste of my time sadly as their technical assistance is worse than poor
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👨🍳paulsuperchef👨🍳
(@paulsuperchef) reported
from
Newton Aycliffe, England
@itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Gerbil
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Paul
(@Paulus984) reported
from
Greatham, England
@VodafoneUK absolutely disgusting, 3 contracts £120 a month roughly, rang to ask why £39 has just been debited from my account. Guy just spike over me, so much so my friend said who does he think he is speaking to, your the customer. Im furious. At 41 yr old long term customer
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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lucy
(@lucylux89) reported
@VodafoneUK for the love of Christ this is absolutely ridiculous. Ongoing complaint which you have lied about. 32minutes plus on hold and refusing to transfer my call to the person dealing with the complaint.
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Suzanne MacLeod
(@suzannemacleod) reported
@VodafoneUK Help. We have no network in SO21 1AZ! There's an exclamation mark where bars of signal should show and our phones say network is "temporarily unavailable". Neither Samsung Galaxy or Pixel phone will switch to use wifi calling, even though we have good internet.
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Helen
(@HelenMalaine) reported
@VodafoneUK I’m trying to claim my @candykittens sweets with the code given to me on #vodaphonerewards, first it wouldn’t work now it’s saying the code has been claimed but it hasn’t worked!! Help a girl out..it’s been a bad week 😭😭
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Ed Mead
(@ed_mead) reported
@VodafoneUK - is wifi calling down in UK pls - hasn't been working all day, leaving me uncontactable via mobile?
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Simon Poole
(@Bleddynsdad) reported
@VodafoneUK Surely it doesn't take 48/72 hrs for an order to reach completion before you can check why my service has stopped working ?
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lucy
(@lucylux89) reported
@HighlandL4ss @VodafoneUK You’re lucky. I’ve been passed round endlessly waiting to speak to the person dealing with my complaint. 1 hour 20 mins and counting
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Tweetdtm
(@tweetdtm) reported
@VodafoneUK I am very unhappy that after years of being a devoted customer Vodafone have increased my contract bill per month, even though it is rolling. Why do you charge long-term customers more? I want to switch to O2.
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Nick Henry
(@nitronik1979) reported
Do not use @VodafoneUK customer service is absolutely aweful
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Richard James
(@Richard75634909) reported
@VodafoneGroup I was meant to get a Scheduled call from Abby, Customer Relations at 14:20 Today about my APPALLING Treatment. Keeps me waiting for 30 Minutes, Then Can’t fit me in. It seems VODAFONE just Don’t Care, or Learn. DISGUSTING #Vodafonearepoor #Vodafone #VodafoneUK
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Paul Fillery 🌻🇺🇦
(@mokofil) reported
Issue with home wifi and need to work from home. No problem, have plenty of data on my @VodafoneUK contract, I’ll just tether to my mobile. Ah. Mobile hotspot won’t stay connected for more than 2 minutes. Tried sim in a different handset - same.