Vodafone Outage in Peterlee, County Durham, England

@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi

@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP

@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

@Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone

@VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already

@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

@DTrucker81 @bt_uk @SkyUK @VodafoneUK I’ve heard nothing but bad news about them fella

@VodafoneUK it’s only three short months until @emmajaneshaw89 can get rid of your absolutely terrible broadband service. Constant slow connection, downtime and the need to buffer everything. Whilst we are also paying for top package that you can’t deliver speed on. 😱

@sleeplikeahero @VodafoneUK #iPhone please update this app as it will not run in the the background which sucks cos android seems to do everything else so much better I can't believe why iPhone charge so much for phones that don't do anything special #androidrules and vodafoneuk

@VodafoneUK #google would probably do a better job. #Vodaphone #broadband messing around on technical support line. Said expect engineer btwn 8 & 1 but now say ‘BT’ engineer is not coming until tomorrow after 1pm. It's shocking. We haven’t had internet in the office for 3 days.

@VodafoneUK Are you connected to Vodaphone business broadband? If so We are a business - calling the customer support line (call centre in India) and every day they want to do remote checks and despite assurances otherwise NO Engineer has been dispatched! Call handler just isn’t competent!

@VodafoneUK hi guys, just had a call from 01709 357345 based in Rotherham claiming to be yourselves. I believe this is a scam number based on a google search I did. Called offering products and discounts but sounded like a bad operation from the get-go. Cheers.

@VodafoneUK can I get an update on my broadband issue please!!!???

@GadgetsBoy @vodafone @VodafoneUK Completely different to what the guy said in store and on tech support!

@dangrabham @vodafone @VodafoneUK Of course tried all the locations in London. Nothing on any of the open market devices. I think this is really poor it's the only reason I purchased the unlimited 5G sim.

After a shit few days of @VodafoneUK customer service, I have finally upgraded my phone 🤭 big shout out to Ross at Vodafone who sorted out my early upgrade fee

@VodafoneUK After transfer of ownership finally took place, I seem to have been charged a full month's bill for one day! I also can't check this in the MyVodafone app, as it's not working. Not impressed!

Dunno why @VodafoneUK has been voted UKs best mobile network etc cos they’re absolute crap! Always constantly overcharging you and can never get through to customer services.

@VodafoneUK I have sent a DM but I never got an answer yesterday. I’ve just sent another DM there

@VodafoneUK I am still waiting for a response about my broadband issues, not heard from anyone since Tuesday! #Vodafone

@wildlime @vodafone @VodafoneUK Yeh I was told Vodafone 5G devices are tested and certified to work on their network so if you get it from elsewhere you might run into those issues ... Hope you get it sorted

@VodafoneUK Very disappointed about this whole process. Ordered a home broadband service via your website . This apparantly didn't activate correctly. Followed up with webchat with support and had to have 2 further chats. None of which has resolved the issue. Very poor service.

@VodafoneUK just lost another long-standing customer What a joke!! Overcharged for 8 mths & can’t get a refund Other comps remove cost of handset from bill after 2yr contract ends Not these guys.. THEN I get argued with & spoken over when I call to challenge it #diabolicalservice