Vodafone

Vodafone Outage Report in Peterlee, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Peterlee, County Durham, England 12/14/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • M0RNR Brian Pickup (@M0RNR) reported from Sunderland, England

    @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • GazzaG1 Gary Ayre (@GazzaG1) reported from Wingate, England

    @VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

  • Highlander2700 Chris Saunders (@Highlander2700) reported from Spennymoor, England

    I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit

  • GavMcElroy Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK I’ve heard nothing but bad news about them fella

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • AllenDCJnr Allen Curtis (@AllenDCJnr) reported from Sunderland, England

    @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

  • Paulhut20013625 Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England

    @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

  • RichardHare82 Richard Hare (@RichardHare82) reported from Billingham, England

    @VodafoneUK I've been promised a call back twice on 2 separate occasions since Sunday. No phone call. Simple issue to resolve and you just can't get @VodafoneUK to respond. Well done for putting your customers first. Unacceptable.

  • safcbrett Brett Redmayne (@safcbrett) reported from Sunderland Bridge, England

    @VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • DarrenMeadows01 Darren Meadows (@DarrenMeadows01) reported from Peterlee, England

    @Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone

  • GavMcElroy Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

  • s_t_u_a_r_t_p Stu Paterson (@s_t_u_a_r_t_p) reported from Peterlee, England

    @VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • SharmajiKiBaate Chaitanya Sharma (@SharmajiKiBaate) reported

    @VodafoneUK @barnardos No calling service/no internet Pathetic Network **vodethic** @airtelindia here I come 🖐

  • martink5054 MK (@martink5054) reported

    @VodafoneUK been a loyal customer for years, trying to get an unlock code for a month despite phone call promises and filling out correct forms, very dissatisfied, bad customer service

  • ryanogrady19 Ryan O'Grady (@ryanogrady19) reported

    @VodafoneUK you are indescribably bad. You cancel our wifi at our brand new address with no reason and make us use a rubbish little hub, AND HAVE NOW POSTED OUR NEW ROUTER TO OLD EMPTY ADDRESS! The hub arrived with us here so you know our address!!

  • WhatsOnWirral WhatsOnWirral (@WhatsOnWirral) reported

    @VodafoneUK I want to know when/if you can supply this service because at present it looks like you can’t and again if you can’t then why are you advertising you can? @ASA_UK @Ofcom

  • DiggerDetects Digger (@DiggerDetects) reported

    @VodafoneUK New service provider set take over next week maybe try keep my internet working between now & then would be appreciated. Constant dropping out again only had an engineer out 3 weeks ago. Don't have the energy to have the scripted conversation with your customer service team again

  • villagarvey VillaGarvey (@villagarvey) reported

    @VodafoneUK thanks for cancelling my Sky sports mobile subscription without any warning or heads io that you had stopped supplying it as part of your red plans. Shocking customer service

  • Cornealyarse Mister Rantbottom (@Cornealyarse) reported

    @VodafoneUK Forget about advertising How about answering questions I've been waiting 2 weeks for a reply about whether a new phone I want to buy will work with Vodafone Apalling service Get your priorities right, look after your existing customers I'm going to cancel my contract & move to O2

  • Carlgraham1971 carl graham (@Carlgraham1971) reported

    @VodafoneUK How can I get a complaint dealt with. 1.5 hours on chat last night and you terminated chat without resolving my problem.

  • Gar3th_J Gareth J (@Gar3th_J) reported

    @VodafoneUK could some please help me, I've started a new contract but all my plan is wrong and I've been charged double

  • yesimamarmot Just a marmot (@yesimamarmot) reported

    @VodafoneUK I've just purchased a new sim only monthly contract with you and made an account. However, i am unable to sign into the app and keep getting an error message. Can you help please?