Vodafone Outage Report in Peterlee, County Durham, England
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E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Bryan Light
(@UKLightCreation) reported
from
Redcar, England
@VodafoneUK I would but that's a waste of my time sadly as their technical assistance is worse than poor
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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👨🍳paulsuperchef👨🍳
(@paulsuperchef) reported
from
Newton Aycliffe, England
@itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Robin McKelvie
(@robinmckelvie) reported
Special mention to Chris on Twitter team & Sandro in Customer Relations. Got nowhere in 2 weeks battling with various people @VodafoneUK. Today they actually took ownership of the issues. Hopefully once deadlock team have looked at can draw this woeful experience to an end.
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Gavin Clay
(@Gavin__Clay) reported
@VodafoneUK HELP! A friend has contacted the call centre and the service he’s received has been shocking! Is there a number he can call to log a complaint re Mobile/Broadband? The call centre seem reluctant to provide it and what was promised by 11am Sat is still outstanding. TIA
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John Doe
(@JohnDoe81031489) reported
@bluesey01 @VodafoneUK I had same problem with the same company,when I lived in UK and they tried to charge me £1000 for my first bill. I went to the Citzens advice Bureau and they helped
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Doug Smith
(@dsmit198) reported
@VodafoneUK My home broadband has had issues for 6 weeks now, still no closer to resolution. Today one of worst days for drop outs. Please can you sort it out.
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SargentZee
(@SargenttZee) reported
@VodafoneUK Been a vodafone customer now for 4-5 months and couldn’t be happier with the broadband provided. The customer service teams have been very helpful and i don’t see why they get so much hate.
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BenStiff
(@Benjie_S) reported
I didn’t know that @VodafoneUK customer care team was trained to shout at customers down the phone and then put them on hold for so far 45 mins and refuse to pick it back up! On top of that they are trying to charge me £180 for my bill! @VodafoneUK care to see explain this?
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.
(@sb45169114) reported
@VodafoneUK Your customer services have no Authority to make decisions, just waste customers time!!! #keeprepeatingthestory
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Jordan Evans
(@Averagegamer3YT) reported
@SargenttZee @VodafoneUK because they are ****
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Lee Stanley
(@theleestanley) reported
@VodafoneUK what an utter **** show! False advertising! Over 20+ years of using them and still no loyalty! Money grabbing robbing bastards! Wouldn’t mind but I’m not a £20 a month contract either 🤬💩
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leslie payne
(@payneleslie1) reported
@VodafoneUK just tried to get a giga fast broadband deal gone via topcashback told I cannot keep my old number for phone unless order via your phone line i won't get cashback I don't want a new number what poor service.