Vodafone Outage Report in Peterlee, County Durham, England
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E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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Chris Saunders
(@Highlander2700) reported
from
Spennymoor, England
I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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Richard Hare
(@RichardHare82) reported
from
Billingham, England
@VodafoneUK I've been promised a call back twice on 2 separate occasions since Sunday. No phone call. Simple issue to resolve and you just can't get @VodafoneUK to respond. Well done for putting your customers first. Unacceptable.
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet
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Hutchy
(@Paulhut20013625) reported
from
Sunderland Bridge, England
@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Dickens
(@paulywauly76) reported
@iD_Mobile_UK @VodafoneUK Hi Sian, I reported it to the Ombudsman but apparently it’s my fault for taking a contract out with you during lockdown. This happens in numerous places, just really frustrating when the service is clearly not as advertised.
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Imola Unger
(@ImolaUnger) reported
There are so many customer service horror stories on Twitter. So much naming and shaming. But here's a wonderful counter-example: @VodafoneUK . I'm not even a customer anymore and they resolved a historical query within minutes, including documents. Top notch customer CARE!
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Reece Hughes 🐝
(@TheMadMidlander) reported
@VodafoneUK good morning, got a new router activated yesterday but having issues, it's trying to connect to the Internet but there's a red flashing light on the Internet light, would you be able to help? Tried quite a bit last night with no luck Thank you
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Lisa Hodgkinson
(@LisaHodgkinson5) reported
@VodafoneUK 2 SIM cards arrive & still not activated, instead of activating you send a 3rd out!!! Is an activated SIM card too much to ask? Can’t even get an answer on the phone!! Shoddy service at best! #disappointment
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Drvmroll
(@Drvmroll) reported
@Ovmar_ @VodafoneGhana @VodafoneUK Bro!! I kid you not! Fibre Broadband. And someone from there told me its cuz “Theres a lot of people using it now”. I rly dont get how thats my issue. Have a limit of people than can purchase it then if you know going over a certain will cause slower speeds.
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steve bingham
(@steve_bing) reported
@VodafoneUK please don’t get Vodafone broadband it’s awful and then you can’t get through to the help line…..
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Peter Milburn
(@PeterJMilburn) reported
@VodafoneUK Don’t wish to mess about with an automated service. Please send an email address I can respond to. You have the details.
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Z4IN
(@isheikhzayn) reported
@VodafoneUK Its shows full signals there but its not working. Pathetic from Vodafone i must say.
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L I S A
(@Lisa_LouHolt) reported
@VodafoneUK Having to contact you myself on far too many occasions to resolve an issue caused your your staff members is shocking. Not only that but to have them raised a complaint and have that COMPLETELY ignored is appalling.
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Shinigami
(@Ovmar_) reported
@Drvmroll @VodafoneGhana @VodafoneUK Bro that's not even a valid excuse WTF. Paying money for this ****** service? We aren't angry enough. I think it's best to stick to surfline and similar services cuz this lot are trolling