Vodafone outages and service status in Peterlee, England

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Peterlee, England

The most recent Vodafone outage reports came from the following cities: Sunderland.

City	Problem Type	Report Time
Sunderland	Phone	11 hours ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

• 
  David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported 1 minute ago from Seaham, England

  @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

• 
  👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported 4 minutes ago from Newton Aycliffe, England

  @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

• 
  David Marjoram (@PlannerMarj) reported 11 minutes ago from Seaham, England

  What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

• 
  Ｓｔｕ Ｐａｔｅｒｓｏｎ (@s_t_u_a_r_t_p) reported 13 minutes ago from Peterlee, England

  @VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi

• 
  Allen Curtis (@AllenDCJnr) reported 13 minutes ago from Sunderland, England

  @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

• 
  Adrian Smith (@adeysmith680) reported 19 minutes ago from Durham, England

  @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

• 
  Andy Phillips (@AndyPhillips1) reported 24 minutes ago from Peterlee, England

  Cancelled broadband contract with @VodafoneUK last month but they didn’t cancel. Spent hours on chat and phone and eventually they cancelled. Checked tonight and they’ve restarted contract without me knowing. On chat hours and they’ve disconnected! AVOID Vodafone

• 
  atkinson builders (@atkinsonbuild_s) reported 26 minutes ago from Sunderland Bridge, England

  @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

• 
  Tom Bray-field (@tom_bray) reported 28 minutes ago from Durham, England

  The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

• 
  Paul (@Paulus984) reported 30 minutes ago from Greatham, England

  @VodafoneUK absolutely disgusting, 3 contracts £120 a month roughly, rang to ask why £39 has just been debited from my account. Guy just spike over me, so much so my friend said who does he think he is speaking to, your the customer. Im furious. At 41 yr old long term customer

• 
  JD (@JAKEWD1993) reported 35 minutes ago from Sunderland Bridge, England

  @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

• 
  Tim Harding (@timhardinguk) reported 45 minutes ago from Sunderland Bridge, England

  @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

• 
  Bryan Light (@UKLightCreation) reported 46 minutes ago from Redcar, England

  @VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?

• 
  Andy Watson (@andywatson8) reported 47 minutes ago from Washington, England

  @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

• 
  Gav McElroy (@GavMcElroy) reported 48 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK I’ve heard nothing but bad news about them fella

• 
  Gerbil (@handbagwarrier) reported 50 minutes ago from Seaham, England

  @VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown

• 
  Richard Perry (@GYSOT3Richard) reported 54 minutes ago from Newton Aycliffe, England

  @VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit

• 
  danny (@sunderlanddanny) reported 55 minutes ago from Washington, England

  Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

• 
  Chris Saunders (@Highlander2700) reported 56 minutes ago from Spennymoor, England

  I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

• 
  Rich Caddy (@Cadzo10) reported 59 minutes ago from Redcar, England

  @VodafoneUK Sincerely hope anyone with mobility issues doesn't choose a Vodafone contract and have to pass security!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 5 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  kcufti kcufti (@Kcuftiagain) reported 6 minutes ago

  Hey @VodafoneUK. What a dreadful advert. The baby crying with the woman singing. Both sounding as bad as each other. With all the money you cnuts make, sort it out🤮

• 
  Millie (@MillieSansoye) reported 8 minutes ago

  .@VodafoneUK has to be the worst broadband ever. It’s been cutting out for months and then cut during a job interview…no wonder I didn’t get the job because of how unprofessional I must have seemed cutting out in the middle of the interview!

• 
  DiKey (@xcetveli) reported 11 minutes ago

  @VodafoneUK team couldn’t even handle a package upgrade. They asked for my consent to deactivate my line to do it. After I questioned the consent they admitted it could take 1–5 days! No written 1-day fix guarantee, failed upgrade, and I missed the campaign. Bravo.

• 
  danielle (@DaniB_x) reported 11 minutes ago

  @bryonycdc @VodafoneUK i had my first phone contract with them back in like 2009/10 and would never go back, even after i paid off and cancelled my contract with them they still continued to take money out my account! never got reimbursed either.

• 
  RedJD77-78-81-84-05-19 (@RedsfanJD) reported 12 minutes ago

  @VodafoneUK supposed to have gone live with your fibre broadband service on 31/3/26.... Still waiting ... Poor but I guess you will blame @WeAreOpenreach

• 
  not fred (@___NF___O_O) reported 13 minutes ago

  @VodafoneUK broadband down plz fix

• 
  flatcapblade (@themblades1889) reported 13 minutes ago

  @VodafoneUK why’s my phone service **** sort it out

• 
  Alli O'Hara No. 3665 on a translist... 🙄🤡🌍 (@badgersrock22) reported 14 minutes ago

  @VodafoneUK - we signed up to a new contract with a new phone. Not ONE WORD about the delivery of the new phone (I'm moving on from a housebrick!) but you've started charging us the new rate for the non existent phone - what next - do we cancel the whole shooting match?! Poor.

• 
  Tanzeel Akhtar (@Tanzeel_Akhtar) reported 15 minutes ago

  @VodafoneUK Hello I’m trying to cancel my contract 30 days in advance - please can you call me back? Your team is unable to meet my request virtually.