Vodafone

Vodafone Outage Report in Peterlee, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Peterlee, County Durham, England 11/20/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Peterlee, County Durham, England

The most recent Vodafone outage reports came from the following cities: Durham and Hartlepool.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Wi-fi
United KingdomHartlepool Wi-fi
United KingdomDurham Internet
United KingdomSpennymoor Wi-fi
United KingdomSunderland Wi-fi
United KingdomHartlepool Internet

Community Discussion

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Vodafone Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • AlertRedcar Redcar Alert (@AlertRedcar) reported from Redcar, England

    @GeorgeMonbiot @VodafoneUK This has probably already been answered but do they not just accept a death certificate as proof and close the account down

  • ams_larssen amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England

    @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @VodafoneUK why is the WiFi calling so terrible when connected to @virginmedia broadband?

  • Paulus984 Paul (@Paulus984) reported from Greatham, England

    @VodafoneUK absolutely disgusting, 3 contracts £120 a month roughly, rang to ask why £39 has just been debited from my account. Guy just spike over me, so much so my friend said who does he think he is speaking to, your the customer. Im furious. At 41 yr old long term customer

  • Cadzo10 Rich Caddy (@Cadzo10) reported from Redcar, England

    @VodafoneUK Hey James, obviously you don't as the first time I called the operator identified the issue and instructed me to cancel the debit payment with my bank without saying I didn't have any security on the account.

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • handbagwarrier Gerbil (@handbagwarrier) reported from Seaham, England

    @VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • AndyPhillips1 Andy Phillips (@AndyPhillips1) reported from Peterlee, England

    Cancelled broadband contract with @VodafoneUK last month but they didn’t cancel. Spent hours on chat and phone and eventually they cancelled. Checked tonight and they’ve restarted contract without me knowing. On chat hours and they’ve disconnected! AVOID Vodafone

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • paulsuperchef 👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported from Newton Aycliffe, England

    @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @VodafoneUK I would but that's a waste of my time sadly as their technical assistance is worse than poor

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • Cadzo10 Rich Caddy (@Cadzo10) reported from Redcar, England

    @VodafoneUK Sincerely hope anyone with mobility issues doesn't choose a Vodafone contract and have to pass security!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • hugosoul Hugo Soul (@hugosoul) reported

    @VodafoneUK Please can someone get back to my DMs re lack of service? I’m now in my second week without a phone line. Promises to call me unmet. Genuinely shocked at the complete absence of customer service from Vodafone.

  • fearlessoracle Sanjay (Warrior Monk) (@fearlessoracle) reported

    @VodafoneUK the worst service provider in India in terms of customer support Vodafone idea. please provide me contact details of their customer support head.

  • msjopage Joanne Page (@msjopage) reported

    @JominGe00715465 @VodafoneUK I had exactly the same problem! In the end I had to visit two local stores (the first of which were all rude I walked!) just to be able to talk to get to speak to a customer advisor! I kept getting cut off from web chat. I’ve never experienced such bad cus serv!

  • perambulating mcloud ⚡ (@perambulating) reported

    @VodafoneUK when and why did you ditch the provision of 4g on the London Underground? Did you reduce your prices to reflect the reduction in service?

  • iambenmunro Ben Munro (@iambenmunro) reported

    @VodafoneUK I'm in the HU12 area, signal strength is low but there is a 4G signal. I'm using an iPhone 11 Pro Max.

  • iambenmunro Ben Munro (@iambenmunro) reported

    @VodafoneUK - any idea why I have no 4G when on a call? I have a message pop up saying 'mobile data not available during this call' I also had a message recently saying calls couldn't be made over 4G. It's rare I have an issue so wonder if you can help, please?

  • tamosaurus_ tam (@tamosaurus_) reported

    Has anyone else Isle of Wight/ Hampshire area have no signal? @VodafoneUK

  • LittleBlueCar1 LittleBlueCar (@LittleBlueCar1) reported

    Day 5 without internet! Appalling fault resolution by @VodafoneUK and BT Openreach @btweareopenreach. Can't help wondering if I have been lied to. Not helped by Vodafone's Level 2 Tech Support using people for whom English is not their native language.

  • charliecroker54 Charlie Croker (@charliecroker54) reported

    @VodafoneUK Recently switched to Vodafone and haven’t had one day where the service hasn’t dropped and all the day is put you onto Tobi - the automated service #poorcustomerservice

  • XxxJane_Doe_xxX Jane Doe (@XxxJane_Doe_xxX) reported

    @VodafoneUK help I need to speak to someone re my account the webchat can't help and 191 states no one is available constantly!