Vodafone Outage Report in Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Durham, England
The most recent Vodafone outage reports came from the following cities: Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Phone | |
| Gateshead |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet | |
| Gateshead |
Phone | |
| Spennymoor |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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👨🍳paulsuperchef👨🍳
(@paulsuperchef) reported
from
Newton Aycliffe, England
@itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻
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David Ivo Iveson
(@the_real_ivo) reported
from
Bishop Auckland, England
@MrsHosking Canny little treat box that! @VodafoneUK
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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CheriBakewells
(@CheriBakewells) reported
@awesomelyaudhd @EE @VodafoneUK They are actually a joke, zero help, no one knows what they are doing, they don’t even respond to tweets, I’m guessing because they don’t give a stuff.
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James B
(@jsbilsbrough) reported
Hey, @VodafoneUK, my FTTC connection seems to have died - saying CHAP Authentication Failure on the PPPoE connection. No, I don’t use your router (I don’t use junk) - I’m using an OpenReach modem and an EdgeRouter Lite 3. No online help, no call centre - help!?
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Grumpy Dumpty
(@grumpy_dumpty1) reported
@VodafoneUK 4 days ago I could do a home move. Today I've had to cancel free of charge because it can't be done? What's going on.
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IMOGEN 🌹🇪🇺
(@imblackmore) reported
@VodafoneUK I’ve been locked out of my account and need to pay a bill, plus your automated customer service is down, how do I go about talking to someone?
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neil dawson
(@ClarenceBeaks) reported
@VodafoneUK Stop thief! You are stealing money from my account! I was promised this would not happen given you never delivered the device I ordered. I’ve been on the phone four times now and you still have now taken my money. #dontusevodafone
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Amy Zebra
(@AmyZebra) reported
@VodafoneUK disgusted at the service received by the two assistants in the Ruislip store. I’ve never experienced anything like it. Very dismissive of my issue and told me to go somewhere else. I’m paying a lot of money to be part of your horrendous service.
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RaJKaMaL
(@kamal2519892020) reported
@ViCustomerCare I have been with Vodafone more than 15 years.. and no choice to continue due to lack of signal improvement, Complaints registered and waited for 2 years, Now I m into Jio Port In with same number @JioCare, I wish will continue to see, How is it? Thanks @VodafoneUK
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Manuele R. Pennisi
(@FaintlightWolf) reported
@ComitiRoberto @VodafoneUK Technically you can report them to Ofcom, as per their guidelines the provider has to provide you a different mean to get online, and that mean CAN'T be a point of Sale for the company. Don't speak with the fault team, but with complaint team
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Ben Taylor
(@Vox_Ben) reported
You make it hard to contact customer services about broadband problems @VodafoneUK . No email address, your chatbot won't talk to me unless I have a vodafone mobile, so can only wait on hold on the phone. Why does my broadband routinely go down at 12:07am? #BroadbandFail
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Ricky Spanish 🤖
(@RickySp69801315) reported
@VodafoneUK I can't get WiFi calling to work since on my Samsung Galaxy S22 Ultra bought from you and on your network. Can you help?