Vodafone

Vodafone Outage Report in Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Durham, England 01/07/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Durham, England

The most recent Vodafone outage reports came from the following cities: Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomDurham Wi-fi
United KingdomDurham Internet
United KingdomGateshead Phone
United KingdomSpennymoor Wi-fi

Community Discussion

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Vodafone Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • paulsuperchef 👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported from Newton Aycliffe, England

    @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

  • the_real_ivo David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @MrsHosking Canny little treat box that! @VodafoneUK

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • carl14309324 none of your buisness (@carl14309324) reported

    @VodafoneUK if I don’t get to speak to a human from #Vodafone today you can go swivel for your bill payments!Absolutely disgraceful customer service!

  • galcooper Gal .cooper (@galcooper) reported

    @VodafoneUK Tap snooze that’s a laugh it’s YOUR CUSTOMER SERVICE THAT iS SNOOZING. Shocking #Vodafoneuk

  • simplydesign___ | D A N N Y | (@simplydesign___) reported

    @VodafoneUK appalled by the lack of response regarding the issue of my mum not being a Vodafone customer, had an account set up by carphone warehouse and money taken out of her account. This is despite me speaking to Vodafone explaining the situation, account confirmed as closed

  • hilarymcc7 Hilary McCollum (@hilarymcc7) reported

    Yesterday, @VodafoneUK told me was out of stock. Offered me a repair bag or pay £171 for an upgrade to unspecified phone at unspecified tariff. Today's offer - wait for a repair bag or for an iPhone 6s to come into stock (could be weeks). Is this what passes for customer service?

  • apathetic_nerd Apathetic Nerd (@apathetic_nerd) reported

    After 15 years as a @VodafoneUK customer I've decided that this contract is my last, the Vodafone signal in Hartlepool is utter rubbish. Can barely get a 3G signal never mind 4G. And they have the nerve to advertise 5G.

  • robyn_gj Robyn Jackson (@robyn_gj) reported

    I have always had such fantastic service from @VodafoneUK until late last year. Now i cannot get any straight answers and noone is helping. Please can someone contact me asap regarding #verymerewards #veryme

  • danwootton Dan Wootton (@danwootton) reported

    @VodafoneUK Hello there, I am wanting to stay with your company. But, having been on the phone for a long time, your employee can't find any record of my current Vodafone number. The upshot is that he's told me I have to go to a different network! Very odd customer service.

  • martin1_01 Martin Lewis (@martin1_01) reported

    Vodafone offered to upgrade one of our handsets. I remind them not to deliver to office as all in lockdown and give home address. Result: email confirming office delivery and wrong phone. Call to cancel, can't. Has to be delivered so we can refuse! FFS! Crap service @VodafoneUK

  • sonicsuper445 callan :) (@sonicsuper445) reported

    @VodafoneUK Hey I need help, I’ve opted out of my £20 BVB and topped up £50 but I’m not able to get a £50 BVB till the 13th of FEB When it runs out, is there any chance we’d be able to get that sorted?

  • Redbloke Chris_aka_Redbloke (@Redbloke) reported

    @mathsteacher321 @VodafoneUK No problem. Vodafone have assured me that if a number is spoofed, it isn't registered as an outgoing call by the network. They'd be happy to change my number but I said that isn't necessary so long as the calls don't become regular. It's still a mystery as to why here and now.