Vodafone Outage Report in Durham, England
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The latest reports from users having issues in Durham come from postal codes DH1.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (47%)
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Phone (33%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Durham, England
The most recent Vodafone outage reports came from the following cities: Durham, Gateshead and Spennymoor.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Internet | |
| Gateshead |
Phone | |
| Spennymoor |
Wi-fi | |
| Gateshead |
Wi-fi | |
| Sunderland |
Wi-fi | |
| Bishop Auckland |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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👨🍳paulsuperchef👨🍳
(@paulsuperchef) reported
from
Newton Aycliffe, England
@itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
-
Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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David Ivo Iveson
(@the_real_ivo) reported
from
Bishop Auckland, England
@MrsHosking Canny little treat box that! @VodafoneUK
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Gerbil
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
-
Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
-
Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
-
amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Westbrook
(@JonnyWestbrook) reported
@GeorgeMonbiot @VodafoneUK They are ******* awful.
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Alaluk
(@Alaluk2) reported
@CityFibre think you should seriously look at another mobile network to work with as @VodafoneUK are a waste of time they don't give a flying f about there customs if there was a better option I would of take my broadband else where many months ago
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Hamish MacPhee 🏴🇬🇧
(@hamish_macphee) reported
@VodafoneUK @speckyninja @VodafoneUK you treat your customers disgracefully and your customer service just take the p#ss, pushed from pillar to post, can almost hear them sniggering in the background when issues arise, they have no intention resolving customers issues.
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Cbehan
(@cbehan15) reported
@GeorgeMonbiot @VodafoneUK This is appalling but unfortunately happening all the time. Same issues with Vodaphone insisting on speaking to my mum who was in a nursing home with dementia, so she could answer some questions for them, seriously infuriating and very upsetting at the time 😡
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AliD⭐⭐
(@beerqueen2012) reported
@GeorgeMonbiot @VodafoneUK @VodafoneUK were awful when I left them a few years ago. Told outright lies to try to dissuade me (coverage of other networks, that it would be very complicated to keep my existing number etc) and thought that a month free contract (£15 a month) would make up for £5 a month more!
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Slartibartfast
(@Slartib24574151) reported
@GeorgeMonbiot @VodafoneUK Just left @VodafoneUK having been a customer since 1998. Not that any of the rest of them are any better really. #oligopoly
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RandomKarlos
(@Karl_Sharpe) reported
@GeorgeMonbiot @VodafoneUK @VodafoneUK are awful, I had massive issues cancelling my contract and I was a customer for years.
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John Stephen
(@johnstephen114) reported
@GeorgeMonbiot @CHarri87 @VodafoneUK Sadly all too many large uk companies couldn’t give a toss about their customers. Happy to mis-treat 10% of customers coz they make pots of money off the 90%. Sorry this dreadful story happened to your family.
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Hilary Taylor
(@HilaryTaylor638) reported
@GeorgeMonbiot @VodafoneUK I had the misfortune of being briefly with Vodafone, terrible, terrible company to deal with
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Snowmiser Duck
(@donaldtheuugeek) reported
@GeorgeMonbiot @VodafoneUK Yes. @comcast does the same thing in the USA. No method of cancelling online. No staff on chat system. Hours long wait time on calls. If you do get to someone, they make it as hard as possible to cancel.