Vodafone

Vodafone Outage Report in Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Durham, England 03/29/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • Highlander2700 Chris Saunders (@Highlander2700) reported from Spennymoor, England

    I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Sianwelby Siân Welby (@Sianwelby) reported

    @VodafoneUK please could you help me with my WiFi. It was supposed to come today and no one has showed up. I’ve been waiting a month! 😔

  • jhaig1977 John Haig (@jhaig1977) reported

    @VodafoneUK If it’s not resolved today I will be filing a complaint with OFCOM. Unbelievably terrible service for which I’m hoping to be well compensated for. Won’t be recommending Vodafone to anyone. Abysmal

  • iKyle2017 iKyle  🇺🇦🏳️‍🌈#SaucyMinx (@iKyle2017) reported

    @VodafoneUK so it’s taken 35 minutes so far and all I’ve had is one reply asking for my date of birth and the pin number your advisor sent via a text, then nothing, utterly useless service. #vodafonefail

  • thebennyboy1 Ben (@thebennyboy1) reported

    @VodafoneUK I've contacted you twice to resolve an issue of my recent full fibre upgrade not appearing on my account, and not being correctly billed for it. It's still not resolved and i'm still being billed incorrectly.

  • itssadgurrll saara paambu (@itssadgurrll) reported

    Hey @VodafoneUK moving a complaint to the deadlock team when DPD has lost the parcel. Now you expec tthe customer to pay monthly for a phone they never collected? and you are offering £100 goodwill gesture but I am gonna have to continue paying for the phone which dpd lost????

  • alexandrahind Alexandra (@alexandrahind) reported

    @VodafoneUK I have spoken to 3 different people and when they can’t give me the same deal I can get elsewhere I ask to cancel my plan and they suddenly get disconnected! It’s also a nightmare to get through to anyone whether it’s the live chat or phone! Awful service!

  • tefikcay Tefik Çay (@tefikcay) reported

    @VodafoneUK @GoogleUK transaction. They told me to call Vodafone customer service. I call customer service, it tells me to go to vodafone dealers. Now they want 650 Turkish lira withdrawal fee from the contract. Vodafone is a company far from solving problems. Vodafone is trying to send customers ++

  • MrDappers1 Mr Dapper s (@MrDappers1) reported

    @VodafoneUK disgusting service,just got disconnected as online agents want to go home I assume!left with me no resolution& told me I pay £10 per month for apple pay when I use Samsung. left high and dry after 3 hours on chat.shocking service,hopefully the chat service is recorded

  • ChrisMPattinson Chris M Pattinson (@ChrisMPattinson) reported

    @VodafoneUK The Morissons @Morrisons Gift cards you give on VeryMe don’t work. Morrisons claim it is Vodafone’s fault. Can you help please?

  • Kayleigh_IoT kayleigh (@Kayleigh_IoT) reported from Basingstoke, England

    @VodafoneUK The phone still hasn't arrived and there's no update on when it will. Can you tell me if you have stock issues with the pixel 7 Pro? Weighing up whether to cancel or not. I upgraded due to the fact I could get it.