Vodafone outages and service status in Durham, England
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- Vodafone generated 0 outage signals in the last 24 hours around Durham, including 0 direct reports.
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Problems in the last 24 hours in Durham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Richard foster (@richie_COYS_316) reported from Spennymoor, England@VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet
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danny (@sunderlanddanny) reported from Washington, EnglandUpdate sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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👨🍳paulsuperchef👨🍳 (@paulsuperchef) reported from Newton Aycliffe, England@itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻
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Paul Hewitt (@Chewylad1981) reported from Washington, England@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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danny (@sunderlanddanny) reported from Washington, England@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Micky-D (@MickyD2020) reported from Sunderland, England@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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David Marjoram (@PlannerMarj) reported from Seaham, EnglandWhat is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England@MrsHosking Canny little treat box that! @VodafoneUK
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Graham (@BarbadoOne) reported from Chopwell, England@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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L-Archibald (@leearchibald20) reported from Marley Hill, England@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Hippie Nixon (@hippienixontog) reported from Annfield Plain, EnglandI didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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danny (@sunderlanddanny) reported from Washington, EnglandStill offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, EnglandPleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Tim Harding (@timhardinguk) reported from Sunderland Bridge, England@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Julie (@juwjuw02) reported from Sunderland, EnglandSo got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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YKO (@YulchyonOK) reported@VodafoneUK Your customer service has finally acknowledged that there r problems for us to call Ukraine. Please solve it!!!it has nothing to do with the networks in Ukraine. I can reach family from O2 #, BUT NOT from VODAFONE! FIX IT!!!
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Jordan Delves (@JordanDelves) reported@VodafoneUK Hi, I’ve tried it several times but everytime it just says call our team to cancel… and you’re having me on the phone for upto an hour. All I want to do is cancel a broadband installation order
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Rosie Lethbridge (@Rosieleth32) reported@VodafoneUK been performing a sim swap since Friday and still not connected… promised by circa 8 people that I’d be connected within 24 hrs each day from Friday. Can’t speak with friends, family or login to online bank. A simple sim swap. Unbelievable
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madeinbrum1 (@madeinbrum1) reportedToday @VodafoneUK you said someone will call at 1400pm.....didnt happen. Just received a link to online tech support, chat with them said it will be working by the end of the day? Am i just being fobbed off yet again....did that just mean call again tomorrow?
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Sarah Rossington (@SarahRossington) reported@VodafoneUK waiting an hour and a half to get through to your call centre. Terrible customer service.
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Laura Young (@mybodyisacage) reportedDay 7 of no internet after @CityFibre screwed the installation on behalf of @VodafoneUK promised a call yesterday from CF to book in engineers. Guess what?! No call, no resolution in place, total joke with no one taking responsibility
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Soggy D (@Sogggy_D) reportedI moved to UK a few months ago and got @VodafoneUK as I had the same in India. But I really am struggling with it and am disappointed with the customer care #badservice :(
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The Local Ewok (@TheLocalEwok) reported@VodafoneUK Broadband down in the ME15 area again it seems?
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Dr Vicky Harris 🇺🇦 (@DrVickyHarris) reportedWell **** you very much @VodafoneUK there is a THREE DAY outage March 1-4 on all broadband in the Chelsea SW3 area. I waste an hour trying to get through to help desk. You could have tweeted about this or texted all your customers - you have our emails!! 🤬 Refund all affected!
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Luca ^Tyrian^ (@Tyrian3) reported@VodafoneUK thanks for the reply, I managed to get an answer and apparently my new home requires 5 weeks of service activation, so in the end I'm ending my contract and switching to a new provider.