Vodafone outages and service status in Durham, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Durham, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Durham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
-
L S-Archibald (@LeeSArchibald) reported from Dunston, EnglandJust had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
-
Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England@VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit
-
Lady MJ (@Pinkandwild) reported from Willington, England@VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair
-
Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
-
amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
-
Hippie Nixon (@hippienixontog) reported from Annfield Plain, EnglandI didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
-
David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England@MrsHosking Canny little treat box that! @VodafoneUK
-
L-Archibald (@leearchibald20) reported from Marley Hill, England@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
-
Richard foster (@richie_COYS_316) reported from Spennymoor, England@VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it
-
Tim Harding (@timhardinguk) reported from Sunderland Bridge, England@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
-
JD (@JAKEWD1993) reported from Sunderland Bridge, England@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
-
kirsty widdowfield (@kirstynewcastle) reported from Durham, England@VodafoneUK thanks for being absolutely no help at all
-
atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
-
Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
-
claireeyy (@claire_green20) reported from Dunston, England@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
-
Lady MJ (@Pinkandwild) reported from Willington, England@VodafoneUK why are you ignoring me?!!! At this rate I WILL need to speak to Ebs about the complaint you created on my behalf. Read my DM’s NOW please!!!!
-
Julie (@juwjuw02) reported from Sunderland, EnglandSo got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
-
Lady MJ (@Pinkandwild) reported from Willington, England@VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!
-
sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
-
Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Nigel Leeder (@qm8tknfyjy) reported@Iromg @VodafoneUK I’m sure they won’t give a flying ****
-
Brian Moore (@BrianMooreAV) reportedWhat exactly are you playing at @VodafoneUK? I was looking to moving to the network. Not happening now.
-
Jay Ramella (@ramella_jay) reported@SimonDanczuk @VodafoneUK I certainly would, but their service has been so abysmal for years I doubt there are vast numbers of subscribers. Neat job for Vodafone/Car Phone Warehouse, though. They hand out a few SIMs and superannuated handsets: Government pay the migrant mobile bills. Kerching!
-
Mock the Left (@realmocktheleft) reported@RegSimpkin @VodafoneUK I'd **** 'em off mate. Giving SIMs to gimmegrants. Bastards.
-
Mr Crypto Project Manager (@Benson93077859) reported@VodafoneUK been with Vodafone 12+ years, I just wasted hours on the phone to their support because I get intermittent coverage at both of my properties & it’s getting worse, yet I’m paying 100% of the bill only to be told it’s tough & they are sorry! Absolute joke, moving to EE
-
Ian Robinson (@Ramasesuk) reported@VodafoneUK why has your coverage/signal been absolutely awful for the last few months in north Devon? Is it because you joined with 3 and have shut down your own masts and are using there’s?
-
BoB (@BoBaDobDobs) reported@VodafoneUK When will you be allowing Three customers to use Vodafone signal then? You’ve already allowed Vodafone customers to use Three. It seems Three customers are not as important as Vodafone customers in your merger
-
Dan White (@Whitelikedan) reported@MrsSamClarke @VodafoneUK He doesn't even use his real name, which says alot about him. I hope they both get in trouble, him and vodafone.
-
Rogue One (@RogueOne18) reportedNow for the ACTUAL truth… Vodafone doesn’t give “illegal migrants” free SIMs, it donates SIMs to UK charities who support asylum seekers ALREADY IN THE system. Claims it hands them out to people crossing the Channel are false. @VodafoneUK your legal team may be interested
-
Or Sassur (@Orsassur2) reported@VodafoneUK @VodafoneUK, your customer service in London was an absolute disgrace. I went to your store simply to buy a Vodafone SIM card and was treated like an enemy of the Crown rather than a potential customer. The attitude of the staff was arrogant, hostile and completely disproportionate to such a simple request. When a customer challenges poor service, your employees should not respond with intimidation, threats or an attitude designed to make the customer feel unwelcome. Your store staff are there to serve customers—not interrogate them as if they were members of the Secret Service. I expected professionalism from a major British telecommunications company. Instead, I experienced arrogance, hostility and behaviour that left me questioning whether Vodafone actually wants customers. @VodafoneUK, is this really the standard of customer service you consider acceptable in London? Because if so, the problem isn't the customer. The problem is Vodafone.