Vodafone Outage Report in Durham, England
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Full Outage Map
Problems in the last 24 hours in Durham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Community Discussion
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Vodafone Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Micky-D (@MickyD2020) reported from Sunderland Bridge, EnglandAnyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Julie (@juwjuw02) reported from Sunderland, EnglandSo got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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Richard foster (@richie_COYS_316) reported from Spennymoor, England@VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Graham (@BarbadoOne) reported from Chopwell, England@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Hippie Nixon (@hippienixontog) reported from Annfield Plain, EnglandI didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England@MrsHosking Canny little treat box that! @VodafoneUK
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Micky-D (@MickyD2020) reported from Sunderland, England@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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👨🍳paulsuperchef👨🍳 (@paulsuperchef) reported from Newton Aycliffe, England@itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻
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danny (@sunderlanddanny) reported from Washington, EnglandStill offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Adrian Smith (@adeysmith680) reported from Durham, England@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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L-Archibald (@leearchibald20) reported from Marley Hill, England@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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danny (@sunderlanddanny) reported from Washington, EnglandUpdate sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Tim Harding (@timhardinguk) reported from Sunderland Bridge, England@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Paul Hewitt (@Chewylad1981) reported from Washington, England@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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danny (@sunderlanddanny) reported from Washington, England@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline (@Car0lineHewitt) reportedTo help his company even though he does not love or pay taxes into our system for the last 15 years... talk about greed!! Heard @VodafoneUK are doing 63mp with free set up, £75 Tesco voucher for £23 a month if anyone’s interested.
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kirsty (@kirsty82230592) reported@VodafoneUK is the network down?
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Nickbrown5858 (@nickbrown5858) reported@VodafoneUK keep connecting with the unlimited plan I pay 80 quid for.... but despite living 2 miles from a city, I can't get a network signal lol
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Shelly Clay (@ea166542dd30446) reportedDisappointed in @VodafoneUK ,loyal customer for 11 years promised a good deal, then passed onto a person in upgrade who didn’t have an ounce of people skills, wouldn’t give me a good deal.#contractcancelled#byebyevodafone.
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Mhmd Belal (@MhmdBelal97) reported@VodafoneUK Internet is not working for me 9500 MB
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Claire Louise 💙 (@ClaireLouiseMcr) reported@VodafoneUK how can I get to speak to someone about my account?!! Terrible customer service!
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Craige Coren (@ChelseaCraige) reported@VodafoneUK Having diligently agreed a new contract on two phones I find the basis of my revised agreement differs from the telephone communication (three calls). Since then I have spoken to 5 operatives to unsuccessfully resolve this with the poorest service. #leaveandmoveon
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Michael McGowan 💙 (@MJ_McGowan) reported@VodafoneUK My mother is deaf and she cannot speak on the phone. We are also in lockdown therefore I cannot be with her. Please let me know how I can sort out this issue?
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Kat Wlodarczyk (@kat_wlodarczyk) reported@sielay @ICOnews Im plan on making an official complaint. That oersons charges appeared on my account also 😤 this should not have happened at all to get hold of someone ms phone number so easily @VodafoneUK 😠
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Joanne Louise Owens (@JojoL24) reported@VodafoneUK I’ve had an email thanking me for setting up my new account. I haven’t done anything of the sort. Concerned someone’s used my personal details to get past a credit check. Help?