Vodafone Outage Report in Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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👨🍳paulsuperchef👨🍳
(@paulsuperchef) reported
from
Newton Aycliffe, England
@itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻
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David Ivo Iveson
(@the_real_ivo) reported
from
Bishop Auckland, England
@MrsHosking Canny little treat box that! @VodafoneUK
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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leonbradshaw
(@leonbradshaw13) reported
@EE best network for 7 years running?? Have a word, for the 2nd time in a month I’ve had nothing but issues with sorting items on my account. I was told by the first operator I’ve had a EE account for 8 years. @VodafoneUK fancy a new customer?
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Suzanne MacLeod
(@suzannemacleod) reported
@VodafoneUK Hi Hamza, I sent my postcode via a DM but am getting garbage responses back.
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XR₱eace XD₵enpai 🀍
(@AishaDior7) reported
@VodafoneUK wins the award at being the shittiest network in the uk that could care less about their customers. They’ve come up with the clever idea to stop the underground WiFi service which has been vital for customers all over London. @VOXI_UK can you figure something out ASAP
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Jack Spencer
(@JackSpan90) reported
So @VodafoneUK installed my broadband last Wednesday, still no internet whilst my girlfriend is at home unable to work on her last week before going on maternity. What ******** is going on?? @OpenreachHelp @WeAreOpenreach
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H R I T U N 🇮🇳
(@Hritun) reported
@ViCustomerCare No one is reposing on DM. Is this a new idea to ignore customers facing issues with your services ????@VodafoneGroup @VodafoneUK Why I spolining your name with such a pathetic services in India.
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Terri
(@TerriNelson93) reported
@VodafoneUK help! My auntie has a PAYG sim and is looking for a new phone. However her sim card is the biggest one and I'm trying to order a replacement one for her to keep her number too. I've tried the digital adviser but Tobi keeps going backwards and forwards
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Mango Samson
(@MangoSams) reported
@VodafoneUK do not abandon @PeterNdegwa_ and @SafaricomPLC, they need your technical support to resolve ticket 1-427GA13B which has been unresolved since Friday the 25th.
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OakbankWoodland
(@OakbankWoodland) reported
@SimonEddell @O2 Vodafone just the same Simon, we are desperately trying to work out the best network to go with - O2 is winning 100% at mo as at least the same coverage but usually better nowadays! Hard to consider jumping from @VodafoneUK but a real reality now!
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Edinburgh
(@Edinburgh78) reported
@VodafoneUK I've cancelled my Vodafone contract. You don't hold my views. Thanks for posting that. I suggest everyone else who wants to cancel do the same.
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Tom Cairns
(@swlines) reported
@VodafoneUK I’m getting messed around after a phone agent basically missold me an upgrade on my business line and I’m now told that it can’t be fixed, which is unacceptable when you’re breaching the T&Cs agreed. How do we fix this? I just want it sorted, if it costs more fine.