Vodafone

Vodafone Outage Report in Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Durham, England 11/28/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Durham, England

The most recent Vodafone outage reports came from the following cities: Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Wi-fi
United KingdomDurham Internet
United KingdomGateshead Phone
United KingdomSpennymoor Wi-fi
United KingdomGateshead Wi-fi
United KingdomSunderland Wi-fi

Community Discussion

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Vodafone Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • Highlander2700 Chris Saunders (@Highlander2700) reported from Spennymoor, England

    I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • BlakeMaltby Blake Maltby (@BlakeMaltby) reported

    @VodafoneUK Wouldn’t order a thing from here, terrible service and still unresolved issues with a new phone as they won’t assist

  • TheDavy01 DMcKearney☘ (@TheDavy01) reported

    Hopefully you've sorted the web speed on heacham caravan park @VodafoneUK don't go breach of contract now! I know the law.....pathetic signal down there!!

  • ItsJust76178852 It’s Just Me (@ItsJust76178852) reported

    To make it worse you sent her a ‘free’ dongle she didn’t want and now you’ve sent her an invoice for over £50 for it!! Outrageous service @VodafoneUK

  • ro_vaswani Rohit Vaswani (@ro_vaswani) reported

    a @VodafoneUK upgrade rep suggested moving to PAYG as step 1 to consolidate our accounts. 30 mins and counting... vs seamless upgrade experience for my wife. Rule1 of Customer Service - deliver ace service no matter what the customer wants. I may leave after all now. [2/2]

  • BJDunn33 Billy Joseph Dunn (@BJDunn33) reported

    @VodafoneUK That's fine and You're forgetting the 2 months Al, my problem and frustration is with the 2 months being disregarded, this is unacceptable and therefore should be a fast tracked job.

  • nigelrpage Nigel Page (@nigelrpage) reported

    @VodafoneUK my employer has swapped to Voda from O2 today. New SIM installed, phone rebooted, network recognised. Can make calls, send and receive SMS but cannot receive calls. Is this unusual? Have never experienced this when swapping previously. Am a private Voda sub. Thx.

  • MennaLouiseB Menna (@MennaLouiseB) reported

    @jaydeadams Been there! @VodafoneUK were utterly useless until I called customer service from one of their stores, loudly discussing the issue in front of other customers who decided maybe Vodafone was not for them and left. It soon magically got sorted.

  • docta_liam Liam Hudson (@docta_liam) reported

    @VodafoneUK hey guys, what are you doing to cut down on these fake sms messages and recorded spam calls trying to extract personal details from me? Surely you can monitor them in their 1000’s… no spam filters for sms? So many of them recently

  • FrozenOvine frozen-ovine (@FrozenOvine) reported

    @VodafoneUK Looking to take out a contract but live in an area with lots of hills and dips...is there anyway to verify data rates before taking out a service?

  • BlakeMaltby Blake Maltby (@BlakeMaltby) reported

    Stay well clear of anything from @VodafoneUK, new iPhone confirmed faulty screen by Apple and in warranty but as it’s contracted to Vodafone they must authorise the replacement. Despite Apple confirmation Vodafone refuse to assist at all. ***Terrible Service***