Vodafone outages and service status in Durham, England
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Problems in the last 24 hours in Durham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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richard roe (@ricaceroe) reported from Lanchester, EnglandHey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Lady MJ (@Pinkandwild) reported from Willington, England@VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!
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atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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Micky-D (@MickyD2020) reported from Sunderland Bridge, EnglandAnyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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danny (@sunderlanddanny) reported from Washington, England@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Gerbil (@handbagwarrier) reported from Seaham, England@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
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Tom Bray-field (@tom_bray) reported from Durham, EnglandThe funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Gav McElroy (@GavMcElroy) reported from Washington, England@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us
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atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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Chris Saunders (@Highlander2700) reported from Spennymoor, EnglandI am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk
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danny (@sunderlanddanny) reported from Washington, EnglandUpdate sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, EnglandPleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England@MrsHosking Canny little treat box that! @VodafoneUK
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L-Archibald (@leearchibald20) reported from Marley Hill, England@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Andy Watson (@andywatson8) reported from Washington, England@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Brett Redmayne (@safcbrett) reported from Sunderland Bridge, England@VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already
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Brian Pickup (@M0RNR) reported from Sunderland, England@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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Micky-D (@MickyD2020) reported from Sunderland, England@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Denye (@simondenye) reported@VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2
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Vyas Kondreddi (@vyaskn) reported@VodafoneUK I am facing a technical issue with home broadband for over 36 hours. Your support team on the phone has not been helpful. They say the issue is with 3rd line support, but are not giving me any updates, and missing the promised call back slots. Please can you escalate
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NotSoSexintheCity (@notsosexintheci) reported@dysonsmum @TheGaryLambert @VodafoneUK That’s so bad!!
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Martyn Moore (@martynmoore) reportedHey @VodafoneUK, don't you think it's a little bit sad when people who hardly use X make an exception to say what a terrible company you are to deal with? Yes, me too
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1836golf tour (@1836golftour) reported@MichelleBeckett @SkyUK @VodafoneUK Had the same experience with Virgin Media. They`re a disgrace 3 months down the line.
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Paul Ryan (@pjryan51) reportedGiven up on Vodafone after 15 years. All network providers in UK are a bit of a disaster at the moment but @VodafoneUK seems to have all bit given up. No coverage, can never speak to anyone , price increases. I honestly think in UK we'll soon end up paying £100 a month for a faceless AI "assistant" to offer corporate apologies for no service while still holding you to a contract and charging for non payment back up by a court system that allows them to enforce fast track judgments !
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Tokyo Trader Legal and Investment (@offshorelegal99) reported@MichelleBeckett @SkyUK @VodafoneUK Thats appalling they can if they wanted to ...this company have recently been fined by Ofcom for horrendous customer failings so do esculate your complaint higher...im sorry to hear about your beloved dads passing....
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KusariNinja 🏴🏴 (@KusariNinja) reported@MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol
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Jacqueline Bolton (@JacquelineBolto) reported@MichelleBeckett @SkyUK @VodafoneUK Bless you. It's a vile task. British Gas were awful, his local council and careline were great. Much love xx
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Michael horsfield (@HorsHorsfield) reported@MichelleBeckett @SkyUK @VodafoneUK Just been fined for shocking customer service. So sorry for your loss