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Vodafone Outage Report in Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Durham, England 05/10/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Durham, England

The most recent Vodafone outage reports came from the following cities: Bishop Auckland, Gateshead, Sunderland and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBishop Auckland Phone
United KingdomGateshead Total Blackout
United KingdomSunderland Internet
United KingdomDurham Internet
United KingdomGateshead Internet
United KingdomPeterlee Phone

Community Discussion

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Vodafone Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • ams_larssen amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England

    @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • the_real_ivo David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @MrsHosking Canny little treat box that! @VodafoneUK

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • paulsuperchef 👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported from Newton Aycliffe, England

    @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • ricaceroe richard roe (@ricaceroe) reported from Lanchester, England

    Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Sandyrivas871 Sandy (@Sandyrivas871) reported

    @VodafoneUK Broken screen #VodafoneTreats

  • HallyuDoing Hallyu Doing (@HallyuDoing) reported

    @VodafoneUK every time I call I have to relay the whole situation to a new person, get data added, and then I’m told a ‘report’ is ‘filed’ and the problem would be fixed. ITS BEEN THREE WEEKS. this is insane. Fix my internet for the love of god. Nearly 6 hours on the phone to CS

  • jmforbes J M Forbes (@jmforbes) reported

    @VodafoneUK A broken screen, that is a real nightmare. #VodafoneTreats

  • mkhel4 MRS Ahmad (@mkhel4) reported

    @VodafoneUK Thanks for the reply ,I already subscribed it’s in pending on my Apple Watch app don’t know what to do. Can you kindly help

  • DanielRno7 Daniel Rankin (@DanielRno7) reported

    @VodafoneUK I am sorry that is not my experience. @VodafoneUK do not value customer loyalty. Why can’t existing customers get the same deals as new customers ?

  • missingsleep Karen Langridge (@missingsleep) reported

    @VodafoneUK Low battery when you need to ring in an emergency!!! #VodafoneTreats

  • HallyuDoing Hallyu Doing (@HallyuDoing) reported

    @VodafoneUK when your customer service for gigacube opens at 8am I’m going to be calling for the 8TH TIME to have backup data added because of a so-called GLITCH that nobody can fix??? I pay £60 a month for unlimited data this is absolutely insane, can someone PLEASE help

  • elle_bain96 Elle Bain (@elle_bain96) reported

    @VodafoneUK Broken screen

  • VodafoneUK Vodafone UK (@VodafoneUK) reported

    @ManishA70231018 Hi Manish 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie

  • richards_carly 🌟my little cornish fam💖 (@richards_carly) reported

    @VodafoneUK The broken screen 😬 #VodafoneTreats