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Vodafone Outage Report in Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Durham, England 03/27/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • ams_larssen amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England

    @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • paulsuperchef 👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported from Newton Aycliffe, England

    @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

  • the_real_ivo David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @MrsHosking Canny little treat box that! @VodafoneUK

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • ricaceroe richard roe (@ricaceroe) reported from Lanchester, England

    Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • leonbradshaw13 leonbradshaw (@leonbradshaw13) reported

    @EE best network for 7 years running?? Have a word, for the 2nd time in a month I’ve had nothing but issues with sorting items on my account. I was told by the first operator I’ve had a EE account for 8 years. @VodafoneUK fancy a new customer?

  • suzannemacleod Suzanne MacLeod (@suzannemacleod) reported

    @VodafoneUK Hi Hamza, I sent my postcode via a DM but am getting garbage responses back.

  • AishaDior7 XR₱eace XD₵enpai 🀍 (@AishaDior7) reported

    @VodafoneUK wins the award at being the shittiest network in the uk that could care less about their customers. They’ve come up with the clever idea to stop the underground WiFi service which has been vital for customers all over London. @VOXI_UK can you figure something out ASAP

  • JackSpan90 Jack Spencer (@JackSpan90) reported

    So @VodafoneUK installed my broadband last Wednesday, still no internet whilst my girlfriend is at home unable to work on her last week before going on maternity. What ******** is going on?? @OpenreachHelp @WeAreOpenreach

  • Hritun H R I T U N 🇮🇳 (@Hritun) reported

    @ViCustomerCare No one is reposing on DM. Is this a new idea to ignore customers facing issues with your services ????@VodafoneGroup @VodafoneUK Why I spolining your name with such a pathetic services in India.

  • TerriNelson93 Terri (@TerriNelson93) reported

    @VodafoneUK help! My auntie has a PAYG sim and is looking for a new phone. However her sim card is the biggest one and I'm trying to order a replacement one for her to keep her number too. I've tried the digital adviser but Tobi keeps going backwards and forwards

  • MangoSams Mango Samson (@MangoSams) reported

    @VodafoneUK do not abandon @PeterNdegwa_ and @SafaricomPLC, they need your technical support to resolve ticket 1-427GA13B which has been unresolved since Friday the 25th.

  • OakbankWoodland OakbankWoodland (@OakbankWoodland) reported

    @SimonEddell @O2 Vodafone just the same Simon, we are desperately trying to work out the best network to go with - O2 is winning 100% at mo as at least the same coverage but usually better nowadays! Hard to consider jumping from @VodafoneUK but a real reality now!

  • Edinburgh78 Edinburgh (@Edinburgh78) reported

    @VodafoneUK I've cancelled my Vodafone contract. You don't hold my views. Thanks for posting that. I suggest everyone else who wants to cancel do the same.

  • swlines Tom Cairns (@swlines) reported

    @VodafoneUK I’m getting messed around after a phone agent basically missold me an upgrade on my business line and I’m now told that it can’t be fixed, which is unacceptable when you’re breaching the T&Cs agreed. How do we fix this? I just want it sorted, if it costs more fine.