Vodafone outages and service status in Durham, England
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Problems in the last 24 hours in Durham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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danny (@sunderlanddanny) reported from Washington, EnglandStill offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Gerbil (@handbagwarrier) reported from Seaham, England@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
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Stu Paterson (@s_t_u_a_r_t_p) reported from Peterlee, England@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi
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claireeyy (@claire_green20) reported from Dunston, England@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Micky-D (@MickyD2020) reported from Sunderland, England@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Hippie Nixon (@hippienixontog) reported from Annfield Plain, EnglandI didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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danny (@sunderlanddanny) reported from Washington, EnglandUpdate sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Adrian Smith (@adeysmith680) reported from Durham, England@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Richard foster (@richie_COYS_316) reported from Spennymoor, England@VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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richard roe (@ricaceroe) reported from Lanchester, EnglandHey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Chris Saunders (@Highlander2700) reported from Spennymoor, EnglandI am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk
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kirsty widdowfield (@kirstynewcastle) reported from Durham, England@VodafoneUK thanks for being absolutely no help at all
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JD (@JAKEWD1993) reported from Sunderland Bridge, England@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England@VodafoneUK I guess your not taking this problem serious #vodafone no signal
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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FINGERSJOHN✌ (@jnafr) reportedBack in B43 7EQ Great Barr Birmingham @ThreeUKSupport @VodafoneUK Sort the service out 4G 5G both Dire. ALL other networks are fine. No one can access apps.
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Ironwarrior73 (@Ironwarrior73) reported@VodafoneUK I’m absolutely disgusted and appalled that you’re giving free SIM cards to illegal foreigners while you’re charging me a British coin! You are a disgrace! I won’t be renewing my contract once it’s finished and I e been a customer for 20 years!
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skarabrae (@skarabrae580129) reported@carlfhoward @TheRAC_UK Its annoying. Shout out to @VodafoneUK who didn't do this. When my intro deal was coming to an end they emailed me, not the other round, to offer the same deal again. Customer retained, cost to them probably pennies.
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Robert Kilcoyne (@robkilcoyne) reportedDear @VodafoneUK why do you make it SO difficult to speak to a human in your cust service team? Your phone options are designed to send people online at all costs. I’m trying to pay off my device plan but it’s like you don’t want my money. And for that TOBY,worse than useless!
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Chris Wilson (@Wilboy82) reported@VodafoneUK Absolute shambles. Home Move booked weeks ago, I’ve now moved, and you’ve cancelled it. I’m paying for broadband at a house I no longer live in AND paying extra for temporary internet. Can’t even contact you because your systems are down. Sort this out!
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CJ (@CJ8316758312135) reported@DanielS0N95 @Iromg @VodafoneUK Another stupid prick, your kind is the problem in the country. Get educated and then you will be able to vote Reform...
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Gram40 (@Gram40270969) reported@VodafoneUK IVE TRIED TWICE TO UPGRADE!!! Been a customer for over a decade…. Absolute joke… I’ll go to Tesco what a tobi
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ToonCoin🇬🇧 (@ToonCoyne) reported@VodafoneUK my payment rate goes up so you can give people sim cards and free airime that may be here to kill me? I've been a customer since a phone had external aerials. Guess what tell that clown in charge to **** off. As soon as I have time, Bye everyone I know will be told
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Chris Ross-Lewin (@crosslewin) reported@SimonDanczuk @VodafoneUK That's it Reform policy always on the look out for targets to hate and spread their hatred whilst never being part of the solution
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Captain Giant (@Captain_P_Giant) reportedWants to get SIM or a eSIM? Need a Contact number. If you dont have one or have a family or Friend then you cant get a Number... Been looking, 2 companies no go, 3rd try came up just fine. One Company that 100% Needs a Contact number & Support sucks. Looking at you @VodafoneUK