Vodafone Outage Report in Durham, England
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Problems in the last 24 hours in Durham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (20%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Community Discussion
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Vodafone Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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L-Archibald (@leearchibald20) reported from Marley Hill, England@VodafoneUK Not bad for a 15 year old or 105 in human years ๐ต๐ผ
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Richard foster (@richie_COYS_316) reported from Spennymoor, England@VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it
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David Kinmond #FBPE #resist ๐ช๐บ (@mackemviking) reported from Seaham, England@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over ยฃ30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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๐ถ๐๐๐๐ ๐๐๐๐๐๐ (@guffsafc73) reported from Durham, EnglandPleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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danny (@sunderlanddanny) reported from Washington, EnglandStill offered me nothing offered to find out what has happened @VodafoneUK ?!...I know whatโs happened my live date was delayed 35 days knowing the reason isnโt gonna get me lost money and time back itโs not gonna make me feel better or sleep easy at night. Customer service tosh
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Tim Harding (@timhardinguk) reported from Sunderland Bridge, England@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Julie (@juwjuw02) reported from Sunderland, EnglandSo got email off @VodafoneUK saying I can now upgrade so goes on to see cost Iโve been a customer for 10 years and they still want ยฃ50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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Richard foster (@richie_COYS_316) reported from Spennymoor, England@VodafoneUK Of course ๐ although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet
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atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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Hippie Nixon (@hippienixontog) reported from Annfield Plain, EnglandI didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Julie (@juwjuw02) reported from Sunderland, England@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been ยฃ10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! ๐ก๐ก๐ก๐ก
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Canโt call me as SIM is not working ๐ก ๐ก ๐ก
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danny (@sunderlanddanny) reported from Washington, England@furness_darren @VodafoneUK Only offering me ยฃ40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state ยฃ5 a day if delay in service
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David Marjoram (@PlannerMarj) reported from Seaham, EnglandWhat is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. ๐
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@VodafoneUK what is the point in raising cases you donโt respond to DMs that take multiple days just to ask security questions. web chats thatโs still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts ๐ก
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Chris Saunders (@Highlander2700) reported from Spennymoor, EnglandI am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk
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danny (@sunderlanddanny) reported from Washington, EnglandUpdate sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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SmoothEmJay (@roboemjay) reported@crush3dbones @VodafoneUK Is yours going off this often? Like every few minutes at BEST? If so that points to a wide network issue.
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Major Gill (@Maj4u2nv) reported@VodafoneUK I just waited 1 hour and 20 to get through to upgrades only to have the call dropped by a very rude CS rep! Do you deal with this or do I take the matter to Nick Jeffreys?
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SmoothEmJay (@roboemjay) reported@crush3dbones @VodafoneUK And yeah, they can fk off with that "DM us" bullshit. All they do is run you around in circles and pass you on to the next person. Same via phone. The online chat is operated by script readers who aren't remotely technical -at all-. Worst ISP in the UK bar none.
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djClaudia (@djClaudia08) reported@VodafoneUK I placed an order on 1st June for a handset only. Spoke with customer services 9 June as no update on order, customer assured me phone would be despatched in next couple days Now almost 3 weeks, no update, no phone!
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Richard Hilsley (@RichardHilsley) reported@VodafoneUK They never issued one in first place and now saying canโt deal with me !!!! Amazing service
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SmoothEmJay (@roboemjay) reported@crush3dbones @VodafoneUK I feel you. I use Friday/Saturday evenings to go in VR and watch a movie with people. Not going to be doing that at this rate, or much else. They don't even compensate you for the time lost. No "sorry, we are trash and our service is run by hamsters" email. Nothing.
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azelea (@azelea30295757) reported@VodafoneUK When it is you guys who are failing to provide a service we pay for, for almost 96 whole hours. Esp. at a time when people are expected to work from home and have stable internet connection. Some feedback for you because I will be looking to switch as soon as I can.
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SmoothEmJay (@roboemjay) reported@crush3dbones @VodafoneUK They're paid to copy and paste. Must be an easy job. No technical knowledge required, which is clearly evident by the fact they don't have a functional contact page, network status, nothing. Just "meh, your problem" attitude behind a script. This better resolve itself quickly.
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Mo (@MSABBASS) reported@VodafoneUK the network in London had been really awful over the last 2 weeks, also there is no wifi available in the underground. Whatโs going on?
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๐๐ฐ๐งธ (@crush3dbones) reported@roboemjay @VodafoneUK Yesss! I wish they would tell us about it and Iโll be okay with it but they just take it the piss, like just a simple sorry guys our network is down itโll be fine in a couple hours ? but nahhhh they just like pudding us off