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Vodafone Outage Report in Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Durham, England 06/25/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Durham, England

The most recent Vodafone outage reports came from the following cities: Sunderland, Gateshead and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomSunderland Internet
United KingdomSunderland Internet
United KingdomSunderland Phone
United KingdomSunderland Internet
United KingdomGateshead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • AndyPhillips1 Andy Phillips (@AndyPhillips1) reported from Peterlee, England

    Cancelled broadband contract with @VodafoneUK last month but they didn’t cancel. Spent hours on chat and phone and eventually they cancelled. Checked tonight and they’ve restarted contract without me knowing. On chat hours and they’ve disconnected! AVOID Vodafone

  • AndyPhillips1 Andy Phillips (@AndyPhillips1) reported from Dunston, England

    @VodafoneUK daughter’s phone faulty a couple of weeks after purchase.Sent away twice to be repaired only for it to be sent back today for the second time still damaged! Paying a fortune still for this contract without a phone! Customer service absolutely horrendous #avoid

  • Pinkandwild Lady MJ (@Pinkandwild) reported from Willington, England

    @VodafoneUK why are you ignoring me?!!! At this rate I WILL need to speak to Ebs about the complaint you created on my behalf. Read my DM’s NOW please!!!!

  • Pinkandwild Lady MJ (@Pinkandwild) reported from Willington, England

    @VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair

  • Pinkandwild Lady MJ (@Pinkandwild) reported from Willington, England

    @VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!

  • handbagwarrier Gerbil (@handbagwarrier) reported from Seaham, England

    @VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown

  • ricaceroe richard roe (@ricaceroe) reported from Lanchester, England

    Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

  • ams_larssen amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England

    @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • the_real_ivo David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @MrsHosking Canny little treat box that! @VodafoneUK

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • paulsuperchef 👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported from Newton Aycliffe, England

    @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Kelly316M Martin Kelly (@Kelly316M) reported

    @VodafoneUK @VodafoneUK HAVE DONE THIS MANY TIMES & ALL YOU SAY IS THAT YOU CANNOT HELP BECAUSE I AM NOT AN A/C HOLDER. OF COURSE I AM NOT AN A/C HOLDER I AM WITH @bt_uk UNTIL YOU REQUESTED MY INTERNET & LAND LINE. THIS IS A REQUEST THAT I DID NOT MAKE - HOW MANY TIMES MUST I TELL YOU !!

  • sophiecohenx sophiecohenx (@sophiecohenx) reported

    @VodafoneUK I just applied for my Glastonbury esim and got confirmation email etc but when I login on the app it says I don’t have permission to access my account and to contact the account owner. Please can you help 🙏🏼🙏🏼🙏🏼

  • RedSutty Graz (@RedSutty) reported

    @VodafoneUK when will information about the eSIM for @glastonbury be available? If it isn’t happening, we’ll have to buy our eSIMs before we arrive and we don’t want to be without any network!

  • Donal_1 Donal (@Donal_1) reported

    @VodafoneUK I transferred my mobile number to you from Three and took out your OneNumber plan which I was told that I would get a physical sim card for my iPhone and a eSIM for my Apple Watch Ultra 2. After registering with you and given my username and password I downloaded your My Vodafone app where I have been unable to login to my account can you tell me why I am unable to login. My mobile number I transferred to you from Three is 447472334564 and my account number is 7096323340 My username is DONALBOYLE01@. Donal Boyle

  • stefano0marsura Stefano Marsura (@stefano0marsura) reported

    Well @VodafoneUK, since I have to account all my transactions, under that 5 pounds, exactly, what ever I have to write as explaination? If there are some fees or extra charges I would like to be informed otherwise I will proceed with the authority with a complaint.

  • kipeyayoAFC 🇨🇩🇬🇭🇳🇴 (@kipeyayoAFC) reported

    @VodafoneUK Are you smoking crack or what? Wdym the help I want. I want my internet!!!! What ********

  • Ismaeeeel7 I (@Ismaeeeel7) reported

    @VodafoneUK please sort something out service is so terrible #vodafonedown

  • kipeyayoAFC 🇨🇩🇬🇭🇳🇴 (@kipeyayoAFC) reported

    @VodafoneUK I’ve had no internet since 17th June. I’ve been through multiple escalations, spoken to managers, and now been assigned to case handlers Sihle and Simphiwe. I was told at 10am today I’d get a callback. It’s now 6pm. Still nothing. Just lies and delays. Wtf???

  • Paulchalk1 Paul chalk (@Paulchalk1) reported

    @VodafoneUK mobile data does not work when on a phone call and refuse to fix. Phone works fine on other networks. They refuse to cancel my contract even though they are not providing the service. #PoorService #disgraceful

  • Clare_Jennifer Clare Reeve 📚🖊️ (@Clare_Jennifer) reported

    @VodafoneUK hello, I've sent you some messages, can a real person please get back to me. Having no luck with your phone lines. Would it be easier just to see someone on your kiosks @glastonbury this week? Seriously unimpressed with your customer service. This goes back to 2019!