Vodafone outages and service status in Durham, England

Problems in the last 24 hours in Durham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Durham, England

The most recent Vodafone outage reports came from the following cities: Sunderland.

City	Problem Type	Report Time
Sunderland	Phone	1 month ago

Community Discussion

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Vodafone Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

• 
  Andrea Sullivan (@Andreasullivan7) reported 3 minutes ago from Chopwell, England

  @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

• 
  L-Archibald (@leearchibald20) reported 7 minutes ago from Marley Hill, England

  @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

• 
  sarah martin (@sarah_1307) reported 7 minutes ago from Gateshead, England

  @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

• 
  Julie (@juwjuw02) reported 15 minutes ago from Sunderland, England

  @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

• 
  Richard foster (@richie_COYS_316) reported 23 minutes ago from Spennymoor, England

  @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

• 
  g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported 24 minutes ago from Seaham, England

  @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

• 
  amieenotaimee 🌻 (@ams_larssen) reported 26 minutes ago from Sunderland, England

  @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

• 
  Graham (@BarbadoOne) reported 29 minutes ago from Chopwell, England

  @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

• 
  Brian Pickup (@M0RNR) reported 32 minutes ago from Sunderland, England

  @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

• 
  paul mcgeary (@macca554) reported 37 minutes ago from Peterlee, England

  @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

• 
  𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported 41 minutes ago from Durham, England

  Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

• 
  sarah martin (@sarah_1307) reported 42 minutes ago from Gateshead, England

  @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

• 
  JD (@JAKEWD1993) reported 45 minutes ago from Sunderland Bridge, England

  @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

• 
  Allen Curtis (@AllenDCJnr) reported 47 minutes ago from Sunderland, England

  @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

• 
  Lady MJ (@Pinkandwild) reported 48 minutes ago from Willington, England

  @VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair

• 
  Andy Watson (@andywatson8) reported 50 minutes ago from Washington, England

  @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

• 
  claireeyy (@claire_green20) reported 52 minutes ago from Dunston, England

  @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

• 
  David Ivo Iveson (@the_real_ivo) reported 53 minutes ago from Bishop Auckland, England

  @MrsHosking Canny little treat box that! @VodafoneUK

• 
  Andy Watson (@andywatson8) reported 53 minutes ago from Washington, England

  @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

• 
  Julie (@juwjuw02) reported 56 minutes ago from Sunderland, England

  So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Holly (@Holly_Radcliffe) reported 2 minutes ago

  @VodafoneUK been without service since Monday. I cannot make phonecalls or be contacted. This is a huge concern as I have had to inform my daughter’s school if I am needed to call my husband. You expect me to pay my bill but I am not getting a service at all ???

• 
  blu’sfreepalestine (@tyskjamie) reported 2 minutes ago

  @VodafoneUK you have the WORST customer service and technical support I have EVER used in my life.

• 
  niall Shannon (@lfcerneman) reported 2 minutes ago

  Trying to return a trade in phone to @VodafoneUK from North of Ireland, sent me a DPD envelope that can’t be used here, spent 3+hours on phone over last week trying to sort and still can’t get an answer, horrific service, cannot get talking to anyone with any idea at all.

• 
  charlie stone (@charlie81389135) reported 4 minutes ago

  @VodafoneUK hi, can you help, been getting texts from Vodafone about an order I did not place and dont want to click on link, can you please help?

• 
  Stephen Noakes (@Slimo80) reported 6 minutes ago

  @VodafoneUK why is everything so difficult with you? Wanted to discuss my broadband as out of contract. Tobi trying to cancel my phone. Tried calling answered by someone who sounded like they were in a traffic jam. What are you doing?

• 
  K (@96kela_) reported 13 minutes ago

  Proper poor network @VodafoneUK the signal today has been shocking!

• 
  Abdulqafar Mohamed ((Kahin)) (@Kahin_Tassapay) reported 14 minutes ago

  @VodafoneUK Worst service experience .

• 
  Graham Sephton (@MickeyMcMonkey) reported 20 minutes ago

  @VodafoneUK absolutely abysmal. You cut my wife's SIM off after some mixup with an esim transfer on Thursday It's now Sunday and we're still being constantly told it'll be another 24 to 48 hours. Complaint already been made but still no progress and no proactive updates. Joke.

• 
  FM (@FOY54L) reported 20 minutes ago

  @VodafoneUK I’ve tried calling and using chat multiple times and keep getting disconnected. I cannot reach a human and my broadband issue is still unresolved. Please respond urgently.

• 
  Jahyne (@Jahyne5) reported 24 minutes ago

  @VodafoneUK how come my network doesn’t work??😭😭