Vodafone

Vodafone Outage Report in Durham, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Durham, England 03/26/2026 21:40

March 26: Problems at Vodafone

Vodafone is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • GaryHop08757275 Gary Hopkins (@GaryHop08757275) reported

    Hey @VodafoneUK any idea when our broadband is going to be activated? Was assured it was going 'smoothly'and it was 'undergoing final checks' but still no activated despite you saying it would be done within 24 hours!! An explanation and resolution would be nice...

  • VodafoneUK Vodafone UK (@VodafoneUK) reported

    @techsirpi Hi 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie

  • WaTeddyRuxpin Rhodri Richards (@WaTeddyRuxpin) reported

    @VodafoneUK No, it doesn't. Previously it had been a system error and due to that I lost a phone number I had for over a decade. As I've had this issue in the past I want confirmation before I order.

  • Muckeraldinho Chris Bebb (@Muckeraldinho) reported

    @VodafoneUK Yes @VodafoneUK .. Its not the communication I have an issue with. Its the fact its now 10 days late, and that I paid for next day delivery and to terminate early. To be this late is not acceptable.

  • thetruzzsocial The Truzz Social 💙 (@thetruzzsocial) reported

    5. Out of frustration I went on the @VodafoneUK website to make a complaint. No surprises I got a Bot who told me to cancel a contract I should call 191 🤬 After this message from the Bot I typed ‘Your Company is terrible’ into the chat and a miracle occurred.

  • alan_techner Alan 🎢 (@alan_techner) reported

    @VodafoneUK any update on the network outage please?

  • andypstevo Stevo 💙 (@andypstevo) reported

    Hi, @VodafoneUK Is your online chat down? Been trying to get on for a couple of days. Despite saying it's "The quickest and easiest way to contact Vodafone" it doesn't load

  • thetruzzsocial The Truzz Social 💙 (@thetruzzsocial) reported

    If you are looking to cancel a contract with @VodafoneUK My contract expired 14 months ago so should have been simple, it was for an unused tablet: 1. Their shops are happy to upsell / upgrade but do not have the capability to cancel contracts. They will tell you to call 191.

  • Sederrick Stuart Derrick (@Sederrick) reported

    @thetruzzsocial @VodafoneUK Well done for persisting. Companies with such shoddy customer service are playing a numbers game and hope that by making their processes so Byzantine people will just give up. Always complain vocally on platforms like this - they hate that

  • thetruzzsocial The Truzz Social 💙 (@thetruzzsocial) reported

    @Sederrick @VodafoneUK I actually cried over this. The thing is it was only £12 a month but if I didn’t actually have the money it would have been so much more stressful. It’s an appalling way to treat customers.