Vodafone Outage Report in Durham, England
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Problems in the last 24 hours in Durham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (20%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Community Discussion
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Vodafone Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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danny (@sunderlanddanny) reported from Washington, EnglandStill offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, EnglandPleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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Richard foster (@richie_COYS_316) reported from Spennymoor, England@VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Julie (@juwjuw02) reported from Sunderland, EnglandSo got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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Tim Harding (@timhardinguk) reported from Sunderland Bridge, England@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Micky-D (@MickyD2020) reported from Sunderland, England@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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L-Archibald (@leearchibald20) reported from Marley Hill, England@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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danny (@sunderlanddanny) reported from Washington, England@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Hippie Nixon (@hippienixontog) reported from Annfield Plain, EnglandI didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Graham (@BarbadoOne) reported from Chopwell, England@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Paul Hewitt (@Chewylad1981) reported from Washington, England@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England@MrsHosking Canny little treat box that! @VodafoneUK
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👨🍳paulsuperchef👨🍳 (@paulsuperchef) reported from Newton Aycliffe, England@itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻
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danny (@sunderlanddanny) reported from Washington, EnglandUpdate sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Micky-D (@MickyD2020) reported from Sunderland Bridge, EnglandAnyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Zulfiya (@ZulfiyaM) reported@VodafoneUK my broadband service was due to start on the 30th November, no show from your engineer and simply an automate apology - still no broadband 15 days later ! Shocking
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Mrs_Doodle (@MrsDoodle3) reported@AllisonPearson @VodafoneUK Tweet them by DM or phone the help centre
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O.Smith 💎 🇺🇦 🇬🇧 🏴 🇷🇼 (@objectsmith) reported@AllisonPearson @VodafoneUK Notify them in writing, recorded delivery, then cancel the DD. Only way!
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Matty Larsen (@mattylarsen2) reportedHey guys i won on your @VodafoneUK elf and seek game but cant redeem my voucher on @JustEatUK any help?
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laura78 (@lauramac1978) reported@VodafoneUK Hi do Lebara use your network? I know it’s not your problem but I have no access to my bank that sends a SMS. You would not believe the stress this is causing. I believe the technical team that called me were from Vodafone ?
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Helping Young Boys Enjoy Reading (@KennethJolivet) reported@AllisonPearson @VodafoneUK They're so bad I can't even get a signal in a major town in the UK
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PC Charlie (@PCCharliebooks) reported@VodafoneUK I have now tried over 10 times to speak to someone on online chat re blue light discount being applied. Please help!
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Elaine Craig (@ElaineC54590844) reported@AllisonPearson @VodafoneUK Become a guerrilla and cancel your direct debit. Start the fight back with some financial anarchy.
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laura78 (@lauramac1978) reported@VodafoneUK hi please please can you help. I ported my number to @lebara which has not worked using @MartinSLewis exclusive deal. I cannot get calls / texts from other networks despite it being investigated and case closed as resolved. Nobody in Lebara will help now.
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Dan Collins ☠️😈🤦♂️ (@DanCollinsDFG) reported@AllisonPearson @VodafoneUK I totally understand, Vodafone are crap. Get a PAC code from Vodafone, go to whichever mobile network you want to move to, get your new phone and/contract and give them your PAC code, it’ll automatically cancel your contract with Vodafone. I left them in 2015, best thing I did