Vodafone

Vodafone Outage Report in Durham, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Durham, England 03/25/2026 12:55

March 25: Problems at Vodafone

Vodafone is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • Pinkandwild Lady MJ (@Pinkandwild) reported from Willington, England

    @VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!

  • the_real_ivo David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @MrsHosking Canny little treat box that! @VodafoneUK

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • handbagwarrier Gerbil (@handbagwarrier) reported from Seaham, England

    @VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • paulsuperchef 👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported from Newton Aycliffe, England

    @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • ricaceroe richard roe (@ricaceroe) reported from Lanchester, England

    Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

  • Pinkandwild Lady MJ (@Pinkandwild) reported from Willington, England

    @VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • ams_larssen amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England

    @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Dominiquetd Dominique (She/Her) Ⓥ⚥💙 (@Dominiquetd) reported

    @GeorgeMonbiot @VodafoneUK I'm so sorry to hear about this. I was a @VodafoneUK customer years ago and had the worst customer service of my life so vowed never to use them again and I still won't.

  • CarolineHallid7 Caroline Halliday (@CarolineHallid7) reported

    @RobinBrown @VodafoneUK @debrakidd I have to translate this into English and I'm not particularly elderly. Awful way to talk to customers.

  • VesaliusRex VesaliusRex (@VesaliusRex) reported

    @VodafoneUK @GeorgeMonbiot Only posted this because he has a platform & it's bad publicity. You must do better for *all* customers. The process of dealing with bereaved customers needs a massive overhaul & an experienced team dedicated to assisting the customer around your companies dpa policies.

  • ClareOBrien Clare O'Brien 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🌍 (@ClareOBrien) reported

    @VodafoneUK Please answer my actual question about my problem with voice calls and texts rather than talking about something else!!

  • Lord_nikon0131 Cycling taliban (@Lord_nikon0131) reported

    @VodafoneUK @DuncanMhor Gemma, please, just stop. We all know Vodafone are the worst and won't do a damn thing despite promises. Good luck with your collection agency tactics......its a game I've played, and won before.

  • Secondcitylee Hoochy Koochy (@Secondcitylee) reported

    @VodafoneUK @MnRainer Reach out ?? You left me stuck in a foreign country the other day and took 3 days to reply ! Bearing in mind I’m registered as a vulnerable adult your customer service is disgusting

  • Susie05683913 Sarah (@Susie05683913) reported

    @VodafoneUK No one wants to help even online chats. I need to cancel my contract. Can you arrange for someone to call me?

  • wendyshubby brian jones (@wendyshubby) reported

    @GeorgeMonbiot @VodafoneUK Going through the same experience, you cannot cancel in-store why? failed the phone call test have now visited the store to reset security and about to try and ring again, I don’t like playing the pensioner card but they are taking money from me and millions of others.

  • nickbailey317 Nick Bailey (@nickbailey317) reported

    @VodafoneUK @GeorgeMonbiot The only reason you've done this is because @GeorgeMonbiot is a public figure and took the problem to social media. Big corporations are all the same, you are only sorry when publicly called out by someone who is heard on a large scale.

  • miketoddphoto Mike Todd (@miketoddphoto) reported

    @GeorgeMonbiot Well done George, and shame on you @VodafoneUK. I've been with another provider for years, but have occasionally considered Vodafone for a possible switch. Not now. Just one of many shady companies giving absolute dog **** levels of service to consumers.