Vodafone outages and service status in Durham, England

Problems in the last 24 hours in Durham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Durham, England

The most recent Vodafone outage reports came from the following cities: Sunderland.

City	Problem Type	Report Time
Sunderland	Phone	2 months ago

Community Discussion

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Vodafone Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

• 
  Adrian Smith (@adeysmith680) reported 1 minute ago from Durham, England

  @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

• 
  👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported 2 minutes ago from Newton Aycliffe, England

  @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

• 
  David Marjoram (@PlannerMarj) reported 6 minutes ago from Seaham, England

  What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

• 
  Andy Watson (@andywatson8) reported 8 minutes ago from Washington, England

  @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

• 
  Allen Curtis (@AllenDCJnr) reported 11 minutes ago from Sunderland, England

  @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

• 
  David Ivo Iveson (@the_real_ivo) reported 14 minutes ago from Bishop Auckland, England

  @MrsHosking Canny little treat box that! @VodafoneUK

• 
  Gerbil (@handbagwarrier) reported 17 minutes ago from Seaham, England

  @VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown

• 
  Gav McElroy (@GavMcElroy) reported 20 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK I’ve heard nothing but bad news about them fella

• 
  g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported 21 minutes ago from Seaham, England

  @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

• 
  richard roe (@ricaceroe) reported 35 minutes ago from Lanchester, England

  Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

• 
  Lady MJ (@Pinkandwild) reported 39 minutes ago from Willington, England

  @VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair

• 
  Jill Robinson (@jilly2010) reported 42 minutes ago from Sunderland, England

  Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

• 
  Richard Perry (@GYSOT3Richard) reported 44 minutes ago from Newton Aycliffe, England

  @VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit

• 
  Paul Hewitt (@Chewylad1981) reported 46 minutes ago from Washington, England

  @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

• 
  Joanne Marie 🦋 (@Joanne_0306) reported 47 minutes ago from Chester-le-Street, England

  @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

• 
  danny (@sunderlanddanny) reported 48 minutes ago from Washington, England

  Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

• 
  Hippie Nixon (@hippienixontog) reported 48 minutes ago from Annfield Plain, England

  I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

• 
  Ｓｔｕ Ｐａｔｅｒｓｏｎ (@s_t_u_a_r_t_p) reported 49 minutes ago from Peterlee, England

  @VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi

• 
  L S-Archibald (@LeeSArchibald) reported 54 minutes ago from Dunston, England

  Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

• 
  amieenotaimee 🌻 (@ams_larssen) reported 59 minutes ago from Sunderland, England

  @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jess Smith (@jessicamaysmith) reported 54 seconds ago

  @VodafoneUK why have I constantly had no service in my area for the past 2 months??????

• 
  Bri Hammond (@big1481b) reported 3 minutes ago

  @VodafoneUK Wonder how long that take over 2 months no internet and so many lies and disgusting customer service

• 
  ✨Taryn H ✨ (@Taz_Pricey) reported 6 minutes ago

  Wow @VodafoneUK your customer service is awful, asking a question on the chat and the response is "yeah just hold on" SERIOUSLY! that's how you run the business now! All I asked was if the contract could be resent as not att'd - with a please!

• 
  🏴‍☠️ emo king song mingi 🏴‍☠️ (@minkimeal) reported 7 minutes ago

  day 4 of no internet and 0 help from @VodafoneUK @VodafoneGroup

• 
  ian b 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrMidnight1188) reported 13 minutes ago

  Internet down again @VodafoneUK 😡

• 
  jim carroll (@jamcrr) reported 16 minutes ago

  @VodafoneUK can you help me My powerhub has stopped working off WiFi but the wired connection are ok can you suggest a fix for this

• 
  Mark Davies (@_MarkD) reported 17 minutes ago

  @VodafoneUK really not happy. It seems when I call 191 I can’t even talk to someone to complain. 7 mth issue and no one gives a stuff. Let’s see if @EE are able to offer me a better service after 30 years of being a Vodafone customer.

• 
  Stu 🇬🇧 (@vis_unita) reported 17 minutes ago

  @VodafoneUK @EE your signal along with every other mobile network in the UK is pathetic. You even advertise that when one doesn’t work the dual network kicks in. Well it’s shite. I can’t make calls or receive signals in so many places which is 3rd world levels of embarrassment

• 
  TheMightyi (@themighy_i) reported 19 minutes ago

  @VodafoneUK hi Vodafone I’m having trouble logging into my account, could you message me please

• 
  K (@96kela_) reported 21 minutes ago

  Proper poor network @VodafoneUK the signal today has been shocking!