Vodafone

Vodafone Outage Report in Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Durham, England 04/01/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • Pinkandwild Lady MJ (@Pinkandwild) reported from Willington, England

    @VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • Pinkandwild Lady MJ (@Pinkandwild) reported from Willington, England

    @VodafoneUK why are you ignoring me?!!! At this rate I WILL need to speak to Ebs about the complaint you created on my behalf. Read my DM’s NOW please!!!!

  • ams_larssen amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England

    @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

  • Pinkandwild Lady MJ (@Pinkandwild) reported from Willington, England

    @VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!

  • AndyPhillips1 Andy Phillips (@AndyPhillips1) reported from Dunston, England

    @VodafoneUK daughter’s phone faulty a couple of weeks after purchase.Sent away twice to be repaired only for it to be sent back today for the second time still damaged! Paying a fortune still for this contract without a phone! Customer service absolutely horrendous #avoid

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • ricaceroe richard roe (@ricaceroe) reported from Lanchester, England

    Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

  • the_real_ivo David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @MrsHosking Canny little treat box that! @VodafoneUK

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • handbagwarrier Gerbil (@handbagwarrier) reported from Seaham, England

    @VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • paulsuperchef 👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported from Newton Aycliffe, England

    @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • KarisCrimson Karis (@KarisCrimson) reported

    @VodafoneUK I've done everything by the book and your team have made errors time and time again even shifting my payments method from DD to manual without my consent. I'm not prepared to have my credit score affected and debt letters through because of yours errors. Unacceptable

  • MrSugden2 Rob #PBFE (@MrSugden2) reported

    @Franklyaghost @VodafoneUK There'll be something buried deep within the terms and conditions of service of every provider which will invalidate this request.

  • PaulWoody69 Paul W (@PaulWoody69) reported

    @Thgoit @VodafoneUK No quite justified when I've set up pensioners to use Alexa for emergency help that has to be connected to a mobile phone. They've no knowledge of how the mobile operates! So a very very valid concern.

  • F1uffyMatt Matt Stephens (@F1uffyMatt) reported

    @VodafoneUK My Fibre has been active with you since 9th but my account still shows nothing and the app says my account is Prospect. Can you help?

  • BeherymB Mo B (@BeherymB) reported

    @VodafoneUK so rude, I have been put on hold and whilst waiting for 40 mins I ger cut off....

  • wend59 Wendy Kirkman (@wend59) reported

    @VodafoneUK any issues in my area? We have no WiFi connection to the Internet HA6 3xx

  • rwall0567 Worked 42 years for my "white" privilege.. (@rwall0567) reported

    @VodafoneUK Hi, just used a mobile to get customer services help with a faulty landline - no people available to help! What if I needed to get emergency services fast - who will answer for a fatality due to Vodafone negligence?

  • s_p_cahill Mr C (@s_p_cahill) reported

    @VodafoneUK hello I would like to know why Vodafone has given out my date and phone number to the UK GOVERNMENT. UNDET GDPR THIS IS NOT ALLOWED. Please come back to me with a suitable answer. Yes this is a complaint and being reported to the ICO

  • 350186 350186 (@350186) reported

    @CityFibre NATIONAL OUTAGE ON CITY FIBRE AND VODAFONE PRO WONT KICK IN WHAT A JOKE @VodafoneUK @TradingStdsBlog

  • Gwenysmoo Gweny Gates 🦇🍾 (@Gwenysmoo) reported

    @VodafoneUK We've been told to "keep our fingers crossed" that it will work again but will take upto 6 days to fix!!