Vodafone

Vodafone Outage Report in Durham, England

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The latest reports from users having issues in Durham come from postal codes DH1.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Durham, England 10/31/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Durham, England

The most recent Vodafone outage reports came from the following cities: Durham and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Wi-fi
United KingdomDurham Internet
United KingdomGateshead Phone
United KingdomSpennymoor Wi-fi
United KingdomGateshead Wi-fi
United KingdomSunderland Wi-fi

Community Discussion

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Vodafone Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • paulsuperchef 👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported from Newton Aycliffe, England

    @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • the_real_ivo David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @MrsHosking Canny little treat box that! @VodafoneUK

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • de519n de519n (@de519n) reported

    @VodafoneUK why has all my settings changed on my account when I haven’t changed anything I go on the app and you are having technical issues Sort your **** out or I’m gone when my contract ends in 2 months

  • imageplotter Chris 🕷 (@imageplotter) reported

    @PjrFoto @VodafoneUK Have been with EE (and its various predecessors before) for a long time, and the service is fine due to size/coverage. Only point of criticism is EU roaming charges and no EU flat rate deal (not even as an extra) which some others have.

  • PjrFoto 🎼Phil Robinson (@PjrFoto) reported

    Is anybody out there happy with their mobile phone service. I need to find one less hopeless and infuriating than @VodafoneUK - recommendations welcome (very cheap monthly deal preferable, I don't use it much)

  • TotalSmeghead89 Siânbob Squarepants 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TotalSmeghead89) reported

    @VodafoneUK Nothing in our area, it's just gone slow the last few months No 5g in our area at all

  • leefaichney Lee Faichney (@leefaichney) reported from Ipswich District, England

    @VodafoneUK - utterly useless when cancelling during a cooling off period - @BTBusiness - utterly useless. Only work Monday to Friday. Crap crap crap customer service.

  • APMercer Andy Mercer (@APMercer) reported

    @VodafoneUK Another day without BB. No communication to let us know what the problem is. No contact from an engineer to check the installation. No date to let us know when it is going live. Nothing. Just automated replies wanting us to enter details again and again which make no difference.

  • KittyFeetxxx KittyFeetxxx (@KittyFeetxxx) reported

    @VodafoneUK @Tropnevad1978 How long does it take for a new sim to be topped up? It’s took my payment but not done anything I need it for work! Fed up of constant trouble with Vodafone

  • LinDavey11 Lin Davey🌻🇺🇦😢 (@LinDavey11) reported

    @PjrFoto @VodafoneUK I’ve been with @EE for what seems like forever and no problems, I don’t use much for calls either.

  • LinDavey11 Lin Davey🌻🇺🇦😢 (@LinDavey11) reported

    @PjrFoto @VodafoneUK I’ve been with @e_emobile what seems like forever and no problems. I don’t use much for calls either.

  • Theveiledsecret Samh (@Theveiledsecret) reported

    @VodafoneUK both me and my husband have had problems with your morrisons rewards. They codes haven't worked. The staff have said I would need to contact you as morrisons cannot do anything.