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Vodafone Outage Report in Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Durham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • sarah_1307
    sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • hippienixontog
    Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • MickyD2020
    Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • sarah_1307
    sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • sunderlanddanny
    danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • the_real_ivo
    David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @MrsHosking Canny little treat box that! @VodafoneUK

  • juwjuw02
    Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • richie_COYS_316
    Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • sunderlanddanny
    danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • sunderlanddanny
    danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • paulsuperchef
    👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported from Newton Aycliffe, England

    @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

  • timhardinguk
    Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • PlannerMarj
    David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • BarbadoOne
    Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • Chewylad1981
    Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • Andreasullivan7
    Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

  • Andreasullivan7
    Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

  • mackemviking
    David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • leearchibald20
    L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • guffsafc73
    𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ChristineRusse
    Christine Russell (@ChristineRusse) reported

    @SusanHa85471577 @VodafoneUK Same for me. It only started yesterday and I put it down to poor signal as I was on a train. But stll continuing now I'm in a building with good 4G signal. Everything else working fine until I select VeryMe and just get a white screen. App has latest updates and I've reset app!

  • DaveCookeReal
    Dave (@DaveCookeReal) reported

    Left without internet and mobile for over a month, cut off for unknown reason and now they're trying to call me to discuss my complaint. You've cut me off. You can't call me. Is this a prank @VodafoneUK @VodafoneGroup??

  • The_RichT
    Rich T (@The_RichT) reported

    @VodafoneUK @siliconglen Clearly a number of customers suffering the same issue. As my app also just displays a white screen on the Veryme section.

  • Ketocrypto69
    Jrock (@Ketocrypto69) reported

    @VodafoneUK assured me credit on my account for loss of service Now the issue looks to be resolved (for now) they have back tracked I shouldn't have to pay for a service that wasn't provided

  • JohnInSidcup
    John in Sidcup (@JohnInSidcup) reported

    @VodafoneUK any ETA on fixing the blank screen problem in the myVodafone app for rewards yet? Been like it all day for me and others.

  • nikbaroda
    Nikunj (@nikbaroda) reported

    @VodafoneUK the rewards section is getting worse. Logging issue access issue loading issue.can the bug be fixed please

  • siliconglen
    Craig Cockburn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@siliconglen) reported

    @The_RichT @VodafoneUK Don't you love it when it's the customer that has to fix it by default when it's a problem at their end and there's no visible dashboard the advisors look at for 1st line diagnosis.

  • AndyPhillips1
    Andy Phillips (@AndyPhillips1) reported

    @VodafoneUK No. I’ve spoken with customer services for hours on end numerous times and the issue is still not resolved. I’m sick of being palmed off and passed from pillar to post. I’d advise anyone to AVOID @VodafoneUK

  • AleksE125
    Aleks (@AleksE125) reported

    @VodafoneUK Hi there, mine still not working, but my children's app is.

  • wodm
    wodm (@wodm) reported

    @VodafoneUK how do I get help with a gift purchased through very me which has not arrived yet? Online help is useless