Vodafone Outage Report in Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at Vodafone
Vodafone is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (13%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Durham, England
The most recent Vodafone outage reports came from the following cities: Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Phone | |
| Gateshead |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet | |
| Gateshead |
Phone | |
| Spennymoor |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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David Ivo Iveson
(@the_real_ivo) reported
from
Bishop Auckland, England
@MrsHosking Canny little treat box that! @VodafoneUK
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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👨🍳paulsuperchef👨🍳
(@paulsuperchef) reported
from
Newton Aycliffe, England
@itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Gautam
(@GautamC57153335) reported
@VodafoneUK Thanks for ruining my holidays and having to call you repeatedly from overseas because you have blocked my phone service, and now you can't re-activate it. If you can be quick to block the service, then at least have the skillset to unblock it when the cust calls!
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Nick Payne
(@NickPayne13) reported
miss sold, misinformed and @VodafoneUK customer service missing what there role is! 5 hrs spent on the phone and web chat this week and CS advisor just 'huffed' and told me she's missed her break & training dealing with my issue. #theirony #goodbye
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Bahadır
(@gvenbahadir) reported
@VodafoneUK Not having any 5G service. tried at several locations. checked and saw everyone has good coverage. Tried on a couple of different devices. same result. No 5G at all. Can someone help me?
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tracy middler
(@MiddlerTracy) reported
Piece of **** @VodafoneUK are, moved to them on 20th Dec and been without internet ever since. Calling every day with false promises of fixing the issue each day within 24hrs and NOTHING. Won’t let me cancel, but will happily take my money for NO SERVICE #vodafone #badservice
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anup sharma
(@Anup_Shr) reported
@VodafoneUK Why Vodafone blocks customers after port out. These two numbers are unable to receive calls or text from any Vodafone sim anymore as VF calling network blocking them 07735262342 & 07411407842. Shameful/Unethical such practices against Ofcom rules. Tkt ID 1-nerp6qag
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daninfinity
(@dan_infinity) reported
@VodafoneUK I have tried and got stuck in a loop with being presented with the coverage checker. Definitely seems to be an issue if I could speak to someone please.
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✨💚EMMALUNA💚✨
(@EmmalunaC) reported
@VodafoneUK It wasn’t a Bank Holiday yesterday when someone from Select Team was supposed to call me back! I appreciate you on frontline Mac & Chris … Just like Cust Services Phil .. All working hard for @VodafoneUK @VodafoneGroup yet NO ONE up the chain follows up! Rubbish service😔
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Mat in Bullock Smithy
(@Mattheguns) reported
@VodafoneUK @lonecruzado Hi I also have this problem, have been on to your support already but it takes an absolute age for them to try and knock right teams heads together, clearly your IT folks have dumped this animation not checked it works and left for Christmas, just release an update to fix it!
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KimWard 🌸
(@KimRyan22) reported
@VodafoneUK Tried to DM and a bot just sends me a link to the Vodafone website, I have tried resetting again and still doesnt work. Internet is constantly flashing white.
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Cem GOKTAS
(@cmgkts) reported
@VodafoneUK Thank you for your fast reply and interest, but my problem is with homeinternet connection, I can only get oline with mobile internet. Iam shocked and surprised byyour fastreply, because in here @VodafoneDestek 's reply time is between 12 to 24 hours or more, mostly doesn't reply