Vodafone Outage Report in Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at Vodafone
Vodafone is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Durham, England
The most recent Vodafone outage reports came from the following cities: Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Phone | |
| Gateshead |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet | |
| Gateshead |
Phone | |
| Spennymoor |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jo King 💙💛🇺🇦
(@JoKingDevon) reported
@GeorgeMonbiot @VodafoneUK Well done for raising this issue George. I did all this for my 90yr old Mum but had put the account in my name so it was slightly easier (not much though) and I said to the adviser from the Directors office that it would be terrible for an elderly person to cope with on their own
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Dave
(@Bigcalf69) reported
@GeorgeMonbiot @VodafoneUK I had no issues with Vodafone when I needed to cancel after my dad passed. In fact they were absolutely fantastic and very sympathetic. I'm sorry to hear you had a bad experience.
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Shaun Baker
(@Shaun_Baker2012) reported
@VodafoneUK @debrakidd My situation isn’t as harrowing as that of the OP clearly, but it shows how much Vodafone care about professionalism and customer service when you are no longer a means of income for them. Used to be decent, now just a disgraced company of fraudsters.
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Shaun Baker
(@Shaun_Baker2012) reported
@VodafoneUK @debrakidd You never cared before, why would people think you cared just because you are being called out on social media? Disgraceful company.
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Iain Montgomery
(@H0raceWimp) reported
@VodafoneUK @GeorgeMonbiot Garbage. Dumped you years ago, when during a months long effort to cancel a contract your own staff were calling each other liars and hanging up while I stood being ignored. This is just Standard Operating Practice and has been for years.
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MF
(@Grad42_MF) reported
@GeorgeMonbiot @VodafoneUK Exactly. After a nightmare with Virginmedia I am now trying to cancel my mothers mobile phone account with O2. Not used for a least a year. Why we support these Companies and their shoddy service especially to older folk.
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💙💛 rachel bullock 💙💛
(@rachybanp) reported
@GeorgeMonbiot @VodafoneUK Sadly we had the same with sky when my mum went into hospital with dementia. They said it had to be my mum that cancelled when I phoned and when I said she no longer had the capacity to do this they kept taking money for months. Court of protection solicitor had trouble too 😢
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Nick
(@Crystal_Logic_) reported
@GeorgeMonbiot @VodafoneUK You only ever take out a contract with Vodaphone once, and vow never to return.
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Mark Maher
(@MarkMah11343144) reported
@donwendyagain @GeorgeMonbiot If the issue has been resolved, it doesn't go on the tally. It's an absolute kicker I know. But @VodafoneUK can now say "issue resolved" to Ofcom.
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🍩👌
(@MDCCCXXXVII) reported
@GeorgeMonbiot @VodafoneUK I wouldn't use Vodafone if they were the last network on the planet. Been there; couldn't wait for that two years to be up.