Vodafone

Vodafone Outage Report in Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Durham, England 12/26/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Durham, England

The most recent Vodafone outage reports came from the following cities: Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomDurham Wi-fi
United KingdomDurham Internet
United KingdomGateshead Phone
United KingdomSpennymoor Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • Highlander2700 Chris Saunders (@Highlander2700) reported from Spennymoor, England

    I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • M0RNR Brian Pickup (@M0RNR) reported from Sunderland, England

    @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

  • safcbrett Brett Redmayne (@safcbrett) reported from Sunderland Bridge, England

    @VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • chrisfruss Chris Russ (@chrisfruss) reported from Crook, England

    @redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.

  • GazzaG1 Gary Ayre (@GazzaG1) reported from Wingate, England

    @VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • Paulhut20013625 Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England

    @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

  • s_t_u_a_r_t_p Stu Paterson (@s_t_u_a_r_t_p) reported from Peterlee, England

    @VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • DarrenMeadows01 Darren Meadows (@DarrenMeadows01) reported from Peterlee, England

    @Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone

  • AllenDCJnr Allen Curtis (@AllenDCJnr) reported from Sunderland, England

    @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • C06RA4416 C06RA (@C06RA4416) reported

    @VodafoneUK are u going to release a statement on the current outage affecting your broadband i have a flashing red light on my router (Internet ) i am not the only one this is affecting go back and check ur twitter feed from 17hrs ago

  • SumantaDatta9 Sumanta Datta (@SumantaDatta9) reported

    @VodafoneUK trying to cancel Discovery subscription for past week. Contacted customer service twice. Your team confirmed it’s cancelled but still getting messages that will be charged. If someone can check and revert would be appreciated. Thanksz

  • RuthLawlor11 Ruth Lawlor (@RuthLawlor11) reported

    @VodafoneUK I need help with paying my broadband bill. I have tried to do it on the app and it won't let me and now it just shows me January's bill that will be issued on the 22nd. I need to pay it as I don't want my broadband cut off. I don't have a Vodafone mobile phone call u

  • davelyonsdsi Dave Lyons (@davelyonsdsi) reported

    @VodafoneUK Is your broadband service down in London? No service and can't see any updates on any sites. Have 2 kids going mental at me to sort it.

  • C06RA4416 C06RA (@C06RA4416) reported

    @VodafoneUK if anyone else is haveing internet issues demand that vodafone give you free unlinted data as there promise to keep you connected theve just given me unlimited data

  • eatpiesalot Craig Guest (@eatpiesalot) reported

    @VodafoneUK your service is poor nearly 2 hours in and now being ignored! I want to leave!

  • lindsay_mmanion Lindsay (@lindsay_mmanion) reported

    @VodafoneUK our wifi was cancelled months ago, without our input. I had several conversation with your customer service and billing teams about the issue, and was actually ADVISED by your team to look elsewhere as we were left with no other option. I was told/1

  • helenward1113 helen sweeney (@helenward1113) reported

    Hi @VodafoneUK I had a new fibre installation on 5/1/22 and it’s still not up and running, been told there is a @CityFibre fault in my area although I can’t find any evidence of this anywhere and no one else in my area is having any issues! Please help it’s been over 48 hours now

  • davidbowles10 david bowles (@davidbowles10) reported

    @VodafoneUK ok you win, even though I spend 220 a month with you and have been a customer for 10 years ,I'll leave.

  • brittan00315381 brittany (@brittan00315381) reported

    @VodafoneUK Went on Vodafone chat yesterday, person said he checked and there are no issues with the line. I did my own research and there were issues reported in my area. Its working at normal speeds now