Vodafone outages and service status in Durham, England
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Problems in the last 24 hours in Durham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Micky-D (@MickyD2020) reported from Sunderland, England@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Andy Phillips (@AndyPhillips1) reported from Dunston, England@VodafoneUK daughter’s phone faulty a couple of weeks after purchase.Sent away twice to be repaired only for it to be sent back today for the second time still damaged! Paying a fortune still for this contract without a phone! Customer service absolutely horrendous #avoid
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Julie (@juwjuw02) reported from Sunderland, EnglandSo got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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Stu Paterson (@s_t_u_a_r_t_p) reported from Peterlee, England@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi
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atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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Paul Hewitt (@Chewylad1981) reported from Washington, England@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Brian Pickup (@M0RNR) reported from Sunderland, England@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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Chris Russ (@chrisfruss) reported from Crook, England@redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.
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L-Archibald (@leearchibald20) reported from Marley Hill, England@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Brett Redmayne (@safcbrett) reported from Sunderland Bridge, England@VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already
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Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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danny (@sunderlanddanny) reported from Washington, EnglandUpdate sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Julie (@juwjuw02) reported from Sunderland, England@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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Lady MJ (@Pinkandwild) reported from Willington, England@VodafoneUK why are you ignoring me?!!! At this rate I WILL need to speak to Ebs about the complaint you created on my behalf. Read my DM’s NOW please!!!!
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Darren Meadows (@DarrenMeadows01) reported from Peterlee, England@Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone
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Micky-D (@MickyD2020) reported from Sunderland Bridge, EnglandAnyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Tom Bray-field (@tom_bray) reported from Durham, EnglandThe funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Andy Watson (@andywatson8) reported from Washington, England@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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simon withers (@KalEl_WBS) reportedWhy is it on iOS there’s no ui change to say you’re on 5G+? @EE & @VodafoneUK both say they have 5GSA or ultra 5G but you never know if you’re connected to that and not just the normal 5G.
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Michelle Beckett (@MichelleBeckett) reported@NeedMoreCourage @SkyUK @VodafoneUK Oh, that’s awful. Completely unacceptable. So sorry
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L.J.C. (@cheesepudding3) reported@MichelleBeckett @SkyUK @VodafoneUK Yep Virgin Media and the TV licence people - they are awful.
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Wingssherpa (@WingsSherpa) reported@MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.
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Steve Hills (@SteveHi52816694) reported@MichelleBeckett @SkyUK @VodafoneUK Sky were **** when my dad died. **** them,wouldnt go near them again.
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Dan Goodman (@dangoodman101) reported@MichelleBeckett @SkyUK @VodafoneUK A month after my old Mum died, Virgin called me and said she was eligible for an upgrade. The lady on the phone couldn't grasp she'd passed even though her contract had been terminated. She kept saying she'd been a Mobile Customer for 10 years, she would get a great deal. Useless
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Boing The Noise 𓅪 (@Christo50515751) reported@MichelleBeckett @SkyUK @VodafoneUK Very similar experience when my father in law passed in 2022, they actually sent him a £12 bill which I let them chase so it cost them waaaay more… absolute arseholes I’ll never use them again
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Ed (@1983_edward) reported@VodafoneUK the frustrating thing is your app says everything is fine which means you'll deny any responsibility even though the service is useless. As said before we pay for 150mb/s download fibre broadband and I'm getting 2.5mb/s. For the second day in a row.
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Audrey D (@FellowStargazer) reported@PCJack94 @VodafoneUK no usable WiFi service to parts of of England also. (Ongoing for weeks)
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JaYmZ.exe (@JaYmZltd) reported@VodafoneUK what is causing these isolated outages for hindreds/thousands but not everyone? Is it a set of faulty routers? If so will you replace? A friend mere meters down the road same style of router same exchange has had no issue either time mine has been down.