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Vodafone Outage Report in Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Durham, England 08/28/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Durham, England

The most recent Vodafone outage reports came from the following cities: Spennymoor, Gateshead, Sunderland, Bishop Auckland and Consett.

Loading map, please wait...
City Problem Type Report Time
United KingdomSpennymoor Wi-fi
United KingdomGateshead Wi-fi
United KingdomSunderland Wi-fi
United KingdomBishop Auckland Phone
United KingdomSunderland Phone
United KingdomSunderland Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • the_real_ivo David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @MrsHosking Canny little treat box that! @VodafoneUK

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • ricaceroe richard roe (@ricaceroe) reported from Lanchester, England

    Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • ams_larssen amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England

    @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

  • Pinkandwild Lady MJ (@Pinkandwild) reported from Willington, England

    @VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!

  • handbagwarrier Gerbil (@handbagwarrier) reported from Seaham, England

    @VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • paulsuperchef 👨‍🍳paulsuperchef👨‍🍳 (@paulsuperchef) reported from Newton Aycliffe, England

    @itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisSammons_ Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported from Birmingham, England

    @danboq @VodafoneUK @O2 have an annual rise in April too, when I have signal, the conversation will be interesting 😂

  • richard_turmer Richard (@richard_turmer) reported from Read, England

    Called @VodafoneUK re wife’s new @Apple Xr that developed screen fault. As rcvd just 30+ days she told to go to apple and pay to fix. Under 2015 C act, this is a disgrace. Should be replaced or offers repair inside 6 months. @MartinSLewis These guys always seeking to cheat £

  • CraigHud220669 Craig Hudson (@CraigHud220669) reported from Solihull, England

    @VodafoneUK I’m having problems connecting my PS4 to my mobile hotspot,I’m a Hgv driver who works away from home all week and my PS4 allows me to pass time at night,it keeps saying I.P address failed when PS4 tries to connect to hotspot

  • alexvesov Alex (@alexvesov) reported from Barnet, England

    Just spent 3 hours on hold with @VodafoneUK . Awful experience

  • lisabateswallis Lisa Bates Marketing (@lisabateswallis) reported from St Albans, England

    @VodafoneUK Day 5 of trying to sort out a simple problem. At least 5 hours on hold. FINALLY get through to your technical team then the call goes dead ...nobody has called back! Appreciate less staff on but please can you assist so I can work and earn some money! @VodafoneGroup

  • Time2learnPiano Catherine Jones T2LP (@Time2learnPiano) reported from Rodborough, England

    @VodafoneUK I have now spent over 5.5 hours on the phone trying to get through to you. After 3 hours I was cut off. I'm now at 2.5 hours of 2nd call. No broadband which cut out this morning. Get your act together. We are trapped at home I have severe asthma can't go to shops.

  • Celticsleftwing John MacL (@Celticsleftwing) reported from Glasgow, Scotland

    @MarkReckons @VodafoneUK Aye, exactly, my phone keeps getting corporate crap from @VodafoneUK ( tax dodgers) seeking approval.

  • CrymychWeather AOC (@CrymychWeather) reported from Crymych, Wales

    @flofflach @VodafoneUK Peaked at 16 deg C at 16:44,the wind then shifted to north and it’s dropped 5 degrees,I have no Vodafone signal either

  • Connaghty Stephen (@Connaghty) reported from Birmingham, England

    @VodafoneUK Have replied to the DM yesterday. I can see you are really quick at reading normal tweets but the DM is still unread. Can someone have a look at this for me to help get my issue sorted. Thanks a mill

  • ajmensgrooming Alan Jones (@ajmensgrooming) reported from Tatsfield, England

    How comes you are still charging me for something you cancelled and I have never used @VodafoneUK #poorcustomerservice