Vodafone

Vodafone Outage Report in Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Durham, England 12/05/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Durham, England

The most recent Vodafone outage reports came from the following cities: Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Wi-fi
United KingdomDurham Internet
United KingdomGateshead Phone
United KingdomSpennymoor Wi-fi
United KingdomGateshead Wi-fi
United KingdomSunderland Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • Paulhut20013625 Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England

    @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • Highlander2700 Chris Saunders (@Highlander2700) reported from Spennymoor, England

    I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

  • M0RNR Brian Pickup (@M0RNR) reported from Sunderland, England

    @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Grompar_ 🎮Grompar🎮 (@Grompar_) reported

    Wow @VodafoneUK online support is abysmal. That TOBI thing constantly crashes so it refuses to connect you to an actual person.

  • ifyou_dontshine Rae 🏹🌳🌍 (@ifyou_dontshine) reported

    I went to @VodafoneUK for assistance after trip to Dublin, they said my settings were fine but they couldn't help because I wasn't abroad & currently experiencing the issue I am now in Madrid having purchased the 8 day Europe package as advised & still have no connection 2/x

  • joannawimbledon Joanna (@joannawimbledon) reported

    @VodafoneUK Interesting too as when I had some texts asking me to rate the Service, it wouldn’t let me reply with the input zero, one or two…

  • suzl84 Suzanne ╪ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@suzl84) reported

    @VodafoneUK Just cancelled one of my plans with you as changing to sim only. There’s an offer on my account for a new sim plan. When I phoned was told if I cancel plan I have and then start new sim plan I can’t keep my number, is this correct?

  • CunninghamA_ AC (@CunninghamA_) reported

    @VodafoneUK giving me so many issues. Spoken to several people over the last 24 hours, passed around and no one has managed to sort my query🥲

  • MatthewMarks42 Matthew Marks (@MatthewMarks42) reported

    Again, the reason why it's not been cancelled is because I had to abandon keeping my phone number. @OpenreachHelp rejected my complaint about this because it had to come via @VodafoneUK. They claim to have raised it on my behalf and that they will call me...

  • thisisjamesy James Watts (@thisisjamesy) reported

    @VodafoneUK been a customer for 20 years. New phone wasn’t delivered and now no-one at customer services has called me back. Any word?

  • f7a_3 𝘍𝘈 (@f7a_3) reported

    Worst customer service ever!!!!! @VodafoneUK

  • ifyou_dontshine Rae 🏹🌳🌍 (@ifyou_dontshine) reported

    online @VodafoneUK help agent becomes non responsive when I tell them the issue I'm having & if I go into a @vodafone_es store here in the city, they won't help because "it is an issue with UK network settings How, if no-one will help, am I supposed to get the issue resolved? 3/3

  • hywelparry Hywel Parry (@hywelparry) reported

    @VodafoneUK Utterly dreadful customer service online tonight. Taking up to NINE minutes between comments from online agents. Simply awful