Vodafone Outage Report in Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Durham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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David Ivo Iveson
(@the_real_ivo) reported
from
Bishop Auckland, England
@MrsHosking Canny little treat box that! @VodafoneUK
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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👨🍳paulsuperchef👨🍳
(@paulsuperchef) reported
from
Newton Aycliffe, England
@itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Gerbil
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Kerr
(@itgit) reported
@VodafoneUK poor smart app, failed to accept payment. Poorer returns and refund process going to have to wait another week (total 3) for my refund.... Hey ho no more business from me...
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Boo Rudetoons
(@rudetoonsart) reported
@VodafoneUK my hub is broken, your openreach technician SAID THE HUB IS BROKEN, he phoned you to send replacement but you said I had to phone for it and now you won't send me one!!, Your call centre salsabeel refused to send me a working hub, I'll cancel if you don't
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Marisa Bouvet
(@marisabouvet) reported
@VodafoneUK I’ve switched over to get a better service and 3 days in and no internet. I’ve been waiting all day for a @CityFibre technician and no updates. Very poor customer service!When can I expect to get my internet back when I desperately need it for work?!
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✞ Kade ✞
(@acommxndread) reported
@VodafoneUK Severe outages in Manchester our home wifi has been off for 2 days now and still no sign of connectivity, anything you can provide that’ll help?
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Shree Sopka
(@ShreeSopka) reported
@VodafoneUK i m enterprise customer of Vodafoneidea but we are not getting proper response I have only one way where I will close my account because how much time I request for my problems
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🇺🇦DAVE🏴
(@DaveOufc) reported
@sieveheads @VodafoneUK Yeah same well known issue as I have ! @vodafoneuk is shite
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Julie weir
(@Julieweir88) reported
Again, no further forward @VodafoneUK. I cannot believe how difficult it is to get help. Shocking
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Angela Linge 🍾🥂🥳🧁❤✨
(@cruisemini) reported
@VodafoneUK @CostaCoffee My local Costa Coffee shop that I can only get to at the moment has just refused the code. Can't use it there or any future codes you put on the rewards 😡Other costa coffee shops I can't get to, shame you can't give an e-gift voucher to help those who can't use this reward offer
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Boo Rudetoons
(@rudetoonsart) reported
@VodafoneUK didn't give us our @amazon £100 voucher, they sent a faulty hub and took advantage of my elderly farther. The openreach tech just confirmed its a broken hub. But @Vodacom111 try to blame my dad for their incompetence. DISGUSTING, I should go to the ombudsman😡😡SCAM
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Letitia MacDonald
(@weetish) reported
Three hours on a live chat to @VodafoneUK and got no where, cost of living crisis, everything going up, and they can’t do anything to help a customer, I will defo be going elsewhere when my contract ends #vodafone #CostOfLivingCrisis