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Vodafone outages and service status in Durham, England

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  • Vodafone generated 0 outage signals in the last 24 hours around Durham, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Vodafone Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • guffsafc73
    𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • AllenDCJnr
    Allen Curtis (@AllenDCJnr) reported from Sunderland, England

    @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

  • M0RNR
    Brian Pickup (@M0RNR) reported from Sunderland, England

    @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

  • GYSOT3Richard
    Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit

  • handbagwarrier
    g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • richie_COYS_316
    Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • LeeSArchibald
    L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • timhardinguk
    Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

  • Pinkandwild
    Lady MJ (@Pinkandwild) reported from Willington, England

    @VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair

  • sunderlanddanny
    danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • GavMcElroy
    Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

  • ricaceroe
    richard roe (@ricaceroe) reported from Lanchester, England

    Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

  • GazzaG1
    Gary Ayre (@GazzaG1) reported from Wingate, England

    @VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP

  • leearchibald20
    L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • Pinkandwild
    Lady MJ (@Pinkandwild) reported from Willington, England

    @VodafoneUK why are you ignoring me?!!! At this rate I WILL need to speak to Ebs about the complaint you created on my behalf. Read my DM’s NOW please!!!!

  • Joanne_0306
    Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • atkinsonbuild_s
    atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • kirstynewcastle
    kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • Chewylad1981
    Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • handbagwarrier
    Gerbil (@handbagwarrier) reported from Seaham, England

    @VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • thechellestar
    Chelle (@thechellestar) reported

    @VodafoneUK I need help accessing an active Lifetime Warranty repair for my 14 Pro. Store confirmed the warranty is active but your repair system would not allow the claim to be submitted. Apple has confirmed the display fault is not customer damage. Please can someone DM me?

  • harris_hamer
    Lee Harris-hamer (@harris_hamer) reported

    @vodafone 3) all I’ve been told, it will be sorted in 24hrs, however 5 days later, I’m still unable to use my number, or my phone. A formal complaint has been raised by a @VodafoneUK store Manager as he was outrageoused in of the process and still wasn’t able to help or give guidance.

  • eva_offord
    Eva Annamarie Offord (@eva_offord) reported

    @VodafoneUK are there any actual human beings employed at Vodafone? Am getting close to erupting due to not being able to speak to someone. The automated service is useless!

  • michael91510009
    Michael Berry (@michael91510009) reported

    Seems bizarre that despite being on the phone for over an hour @VodafoneUK has told me that I’m unable to raise a complaint by phone, despite their policy say I can. Hmm a phone company that you can’t complain by phone ? ?

  • wilsonpeter48
    peter wilson (@wilsonpeter48) reported

    @VodafoneUK why do you whack our bills above inflation every year, it's bad enough you don't allow free picture messages unlike sister site voxi who give you free picture messages in October I will have no choice to go down to SIM only or contract free service you prices are

  • zu_h_air
    𝐙𝐮𝐡𝐚𝐢𝐫 (@zu_h_air) reported

    @VodafoneUK your support has been quite disappointing. I ported from Three this Monday and it was successful however I cannot access the app at all, only the website works. Looks like it's a reprovisioning error on your side. Investigation was raised but nothing's come out of it.

  • iannewson
    Ian Newson (@iannewson) reported

    @VodafoneUK There seems to be a fault with your FTTP migration system. Tried 2 migrate 2u last week. Happened to log into account next day request to find it had failed( no contact to tell me) spoke 2 support to be told there was a problem try again and try again. Same again.

  • harris_hamer
    Lee Harris-hamer (@harris_hamer) reported

    @VodafoneUK is an absolute disgrace. I’ve been a customer for 20 years, I have 5 lines with for my business and pay over £200 per month, I’ve had no phone network for over 5 days, beeen to the shop twice, an excess of over 8 hours rining customer service 1)

  • AntiqueA38495
    ANTIQUE ASSASSINS (@AntiqueA38495) reported

    @VodafoneUK Dreadful customer service. I bought a £40 bundle that doesn’t work or give me data. I’ve spoken to four agents and been told different things. The last promised a credit, then hours later said they couldn’t do it due to “technicalities.”

  • WAman29857
    Water With Aman (@WAman29857) reported

    @VodafoneUK @VOXImobile I want to report a major scam going on!! Or vodafone data or website might be hacked, I got a call saying that we are calling from vodafone and we have got the report that you are not getting network or having some issue with the network (area Eccles M30)