Vodafone Outage Report in Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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David Ivo Iveson
(@the_real_ivo) reported
from
Bishop Auckland, England
@MrsHosking Canny little treat box that! @VodafoneUK
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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👨🍳paulsuperchef👨🍳
(@paulsuperchef) reported
from
Newton Aycliffe, England
@itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Gerbil
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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What’s occurring?
(@KJacko1974) reported
Dear Shelley Malton, Customer Services Director @VodafoneUK please advise me how to cancel my Vodafone contract. Apparently you don’t want customers who are viewers of @GBNEWS
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Justin List 👨🏻💻
(@JustinList) reported
@VodafoneUK @SteveVoller1 Shall I cancel my £120 per month Vodafone account and 4 other family accounts then as your now censoring the news based on an outspoken minority?
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Le Comte de St Germain
(@comte_st) reported
@VodafoneUK @SteveVoller1 Oh dear. I am not a Vodafone customer so in this case I can’t transfer my custom elsewhere. All I can do is remind you that in the UK, TV channels are regulated by Ofcom, and not Twitter mobs.
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andy buxey
(@AndyBuxey) reported
@VodafoneUK seriously thinking of changing my broadband, landline, 2 x mobiles, 2 x iPads to another provider after you have bowed down to the woke mob and withdrawn advertising from GB news. GO WOKE GO BROKE
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Independent Nation Of Kent
(@chelseadagger41) reported
@VodafoneUK @0Levska @Michaelliddle4 When will our internet be restored ? 4pm monday it went down and being fobbed off with wait for internet to stabilise garbage
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Moz #StandUpToWokeness
(@Maui10101010) reported
@VodafoneUK is it true you've pulled your ads from @GBNEWS? May I ask why? As a 4k customer I like to know where my money goes. And as far as I know gbnews has not committed any kind of crime or done anything illegal? Also, do you do business with the Saudis and in their country?
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Burmesecatlady
(@burmesecatlady) reported
@darrengrimes_ @VodafoneUK you will have one customer less come next renewal date, and that’s after being a loyal customer for over 20 years.
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Mark
(@Mark_Brookes) reported
@VodafoneUK why can't I speak to a person when there's a fault? 4 phone calls. Only automated response. I'm getting really pissed off with your **** service.
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Ben Humphries
(@TheHumf) reported
@zac1717 @VodafoneUK Same here since 9th June but around GL and BS postcodes. Have spoken to technical support and they went through network selection settings (reset) on iPhone. Has helped but still not reliable this evening.
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mike reynolds
(@mikereynoldsuk) reported
@VodafoneUK never use these charlatans & robbers they promise u things then renege on the promise. If you complain via their chat line ( other means of contact r useless) they don't act on the conversation then keep sending threats for money u don't owe them & ignore ur request