Vodafone Outage Report in Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Durham, England
The most recent Vodafone outage reports came from the following cities: Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Phone | |
| Gateshead |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet | |
| Gateshead |
Phone | |
| Spennymoor |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Gerbil
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
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David Ivo Iveson
(@the_real_ivo) reported
from
Bishop Auckland, England
@MrsHosking Canny little treat box that! @VodafoneUK
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Andy Phillips
(@AndyPhillips1) reported
from
Dunston, England
@VodafoneUK daughter’s phone faulty a couple of weeks after purchase.Sent away twice to be repaired only for it to be sent back today for the second time still damaged! Paying a fortune still for this contract without a phone! Customer service absolutely horrendous #avoid
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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👨🍳paulsuperchef👨🍳
(@paulsuperchef) reported
from
Newton Aycliffe, England
@itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK why are you ignoring me?!!! At this rate I WILL need to speak to Ebs about the complaint you created on my behalf. Read my DM’s NOW please!!!!
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Andy Phillips
(@AndyPhillips1) reported
from
Peterlee, England
Cancelled broadband contract with @VodafoneUK last month but they didn’t cancel. Spent hours on chat and phone and eventually they cancelled. Checked tonight and they’ve restarted contract without me knowing. On chat hours and they’ve disconnected! AVOID Vodafone
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Woods
(@ryancwoods88) reported
@VodafoneUK I keep doing this. You have a huge problem and have for 2 years. What is your plan to resolve no service? If nothing, you need to publicly say you don’t service this area and refund or compensate existing customers ; of which I am one
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Slothhiie.
(@Slothhiie) reported
How have I been over a MONTH without broadband and yet I'm still being charged. FOR A SERVICE I DON'T GET BECAUSE @VodafoneUK 's SYSTEM BROKE?!?!
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Gavthehardcorelegend
(@GavEvans81) reported
@VodafoneUK Hi yes I have. Looking at about £16 a month different because I’m an existing customer vs new! How can this be right? I can’t even keep my number if I utilise a Vodafone deal through a third party either apparently!
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Cricket Lover
(@77_LoveCricket) reported
@VodafoneUK, why am I waiting for over an hour on the phone to speak to one of your agents regarding my new broadband order??? 😡 As a new customer, this doesn’t inspire much confidence! #Vodafone #vodafonebroadband
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Christopher Penfold
(@Penfold_CR) reported
@VodafoneUK do we have an update on when the mast in my area is back up and running as I have no signal atm.
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Sig
(@siegmund1979) reported
@ThatAlexWoman Not quite on the same scale, but ive made 3 phone calls to @VodafoneUK since friday to cancel an order, every time ive been told its cancelled...and today theyre delivering it anyway.
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Emily Mathieson
(@emilymeditor) reported
@VodafoneUK Ordered a new phone for next-day delivery 9 days ago. Still not here with no indication of delivery time. Your support staff say I just have to wait. Surely this is not the kind of service you want for lifelong (or any) customers? Should have got a @Fairphone
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madeinbrum1
(@madeinbrum1) reported
@VodafoneUK @vodafone any update @vodafone? One number plan still not working. Still waiting for a call back.
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Matt Donald
(@MatthewDonald) reported
@VodafoneUK Thanks Lisamarie, last time I called that number I was on hold for over 60-minutes & never connected to anyone. Is there a more direct number?
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Blackedge Brewing Co Ltd
(@Blackedgebeers) reported
2hrs 14 mins on the phone whilst being told it is impossible to send me a new iPad before the investigation is complete & that I also cant cancel the order without @VodafoneUK having possession of the iPad. Not even sure its even a legal process. Please RT