Vodafone Outage Report in Chopwell, Gateshead, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Chopwell, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chopwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chopwell, Gateshead, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Phone | |
| Ryton |
Phone |
Community Discussion
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Vodafone Issues Reports Near Chopwell, England
Latest outage, problems and issue reports in Chopwell and nearby locations:
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Bryan
(@Sarahebryan9) reported
@VodafoneUK how do you explain that our landline & broadband has been cancelled by somebody anonymous, living at a different address, gave our postcode by mistake. Only just realised because we have no connectivity - zero comms from you!!!! Security fail! @Ofcom @BBCWatchdog
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Chris Brenton 🇪🇺
(@cbrenton90) reported
@VodafoneUK Out of interest, how long should a customer be waiting on hold before you deem it unacceptable? What are your targets?
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🄽🄴🄻🅂🅃🅁🄸🄳
(@nelstrid) reported
@JohnWumz I'm glad it's not just me getting irritated by this. There seems to Vodafone adverts on EVERY ad break, TWICE FFS!! @VodafoneUK I don't know if you have done psychology trials that indicate brainwashing will make customers more likely to use you - but it's not working with me!
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Claire Still
(@ClaireStill7) reported
@VodafoneUK It’s now 1 hour 56 minutes, and no you can’t help I’ve been told I have to call, please get someone to answer, this is ridiculous
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Malcolm Davenport
(@malcdav) reported
@VodafoneUK issues answering your phones “please enter your PIN after the signal” on a loop. Useless bunch 🙄. Glad I’m now with @O2 but still been billed by DD!! No wonder they say not to cancel the DD 🙄
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Claire Still
(@ClaireStill7) reported
@VodafoneUK I would like to speak to a human being please , I can never get past those BOT questions anyway
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Moeez Ali
(@moeeztali) reported
@VodafoneUK PLEASE just help me this once and have someone from the billing department call me. It’s VERY interesting that for 2 hrs, the line was fine, but as soon as it becomes abt a refund, it disconnects.
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Andy Hayes
(@UncleFaux) reported
@VodafoneUK can you please tell me how to make a complaint?
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🦇⛧ Arab C Nesbitt ⛧🦇
(@_ArabCNesbitt) reported
@VodafoneUK You pester me with marketing calls I don’t want, and now bloody survey texts. I use you grudgingly and you are annoying the **** out of me, so please wind your necks in and stop your fuckery.
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R♡byn
(@RobynPlaysGames) reported
@Consigno10 @tooSAVERAGE @VodafoneUK That's been a thing with AT&T for a while, right? Bundling a few games or something with the standard service sounds like a great way to encourage streaming