Vodafone

Vodafone Outage Report in Chopwell, Gateshead, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Chopwell, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chopwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Chopwell, Gateshead, England 12/09/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chopwell, Gateshead, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomDurham Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Phone
United KingdomRyton Phone

Community Discussion

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Vodafone Issues Reports Near Chopwell, England

Latest outage, problems and issue reports in Chopwell and nearby locations:

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Madam7Butterfly Susie Q (@Madam7Butterfly) reported

    @VodafoneUK absolutely disgusting service. Your Webchat function is not for for purpose, I can't cancel an order THAT ISN'T EVEN IN STOCK. Avoid at all costs!

  • PaulWat58829516 Paul Watson (@PaulWat58829516) reported

    @VodafoneUK I no longer want the phone and will be leaving you asap. Being told it was pointless talking to customer services was the last straw

  • Bec77547203 Bec (@Bec77547203) reported

    @K_louloulou @VodafoneUK I'm thinking the same, cant be bothered to chase anymore it's the same rubbish response, warehouse problem and then DPD, it's like they pick a different excuse each call to keep it different ... I'll be expecting a gesture of goodwill too @VodafoneUK

  • joldan458 Joldan458 (@joldan458) reported

    @VodafoneUK Still not working virtual agent again!!

  • srcshelton Stuart Shelton (@srcshelton) reported

    Hey @VOXI_UK, is your billing system broken again (twice in one month?) - I’ve just received an SMS from @VodafoneUK’s shortcode saying I’m to be charged a higher amount than you’re supposed to be billing me? 🤨

  • tazsingh86 Taz Singh (@tazsingh86) reported

    @VodafoneUK @TheBodyShopUK Not sending my phone I ordered 2 weeks ago and no update! Customer service is a shambles and I switched from 02. More fool me. How can I cancel my order @VodafoneUK ? Don't direct me to your useless bot either please. No help. Saw many others in your eforums with the same issues!

  • Madam7Butterfly Susie Q (@Madam7Butterfly) reported

    @VodafoneUK absolutely disgusting service. Your Webchat function is not fit for purpose, which is ironic for a technology company, and now you won't let me cancel an order THAT ISN'T EVEN IN STOCK. Avoid at all costs!

  • benmcmanus89 Ben McManus (@benmcmanus89) reported

    @VodafoneUK Are my messages coming through? I would like to resolve this issue

  • n_flooy n.flooy_rejoinEU_FBPE (@n_flooy) reported

    @VodafoneUK Terrible network! Terrible reception. I live close to london *** told 5G soon 9 months ago now barely got 4G!

  • Darren_Lav89 Darren Lavery (@Darren_Lav89) reported

    @VodafoneUK are the worst company for after sales customer service, been trying for two weeks to unlock my phone, NUC doesn't work, can't get through to an advisor, in store staff are useless, I've paid for my phone and legally yous can't refuse to send me a NUC code that works!!