Vodafone Outage Report in Newburn, Newcastle upon Tyne, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Newburn, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (47%)
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Phone (33%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Newburn, Newcastle upon Tyne, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne, Gateshead and Ryton.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Phone | ||
Wi-fi | ||
Total Blackout | ||
Phone |
Community Discussion
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Vodafone Issues Reports Near Newburn, England
Latest outage, problems and issue reports in Newburn and nearby locations:
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Zara (@ZaraStClair) reported from Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Ian Birch (@IanBirch1978) reported from Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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danny (@sunderlanddanny) reported from Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Julie Brown (@espanajules) reported from Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Paul Hewitt (@Chewylad1981) reported from Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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danny (@sunderlanddanny) reported from Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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sarah martin (@sarah_1307) reported from Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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claireeyy (@claire_green20) reported from Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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danny (@sunderlanddanny) reported from Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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sarah martin (@sarah_1307) reported from Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Graham (@BarbadoOne) reported from Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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L-Archibald (@leearchibald20) reported from Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Hippie Nixon (@hippienixontog) reported from Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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L S-Archibald (@LeeSArchibald) reported from Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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breenster & 🐶 (@breenster) reported from Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Westbrook (@JonnyWestbrook) reported
@GeorgeMonbiot @VodafoneUK They are ******* awful.
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Alaluk (@Alaluk2) reported
@CityFibre think you should seriously look at another mobile network to work with as @VodafoneUK are a waste of time they don't give a flying f about there customs if there was a better option I would of take my broadband else where many months ago
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Hamish MacPhee 🏴🇬🇧 (@hamish_macphee) reported
@VodafoneUK @speckyninja @VodafoneUK you treat your customers disgracefully and your customer service just take the p#ss, pushed from pillar to post, can almost hear them sniggering in the background when issues arise, they have no intention resolving customers issues.
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Cbehan (@cbehan15) reported
@GeorgeMonbiot @VodafoneUK This is appalling but unfortunately happening all the time. Same issues with Vodaphone insisting on speaking to my mum who was in a nursing home with dementia, so she could answer some questions for them, seriously infuriating and very upsetting at the time 😡
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AliD⭐⭐ (@beerqueen2012) reported
@GeorgeMonbiot @VodafoneUK @VodafoneUK were awful when I left them a few years ago. Told outright lies to try to dissuade me (coverage of other networks, that it would be very complicated to keep my existing number etc) and thought that a month free contract (£15 a month) would make up for £5 a month more!
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Slartibartfast (@Slartib24574151) reported
@GeorgeMonbiot @VodafoneUK Just left @VodafoneUK having been a customer since 1998. Not that any of the rest of them are any better really. #oligopoly
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RandomKarlos (@Karl_Sharpe) reported
@GeorgeMonbiot @VodafoneUK @VodafoneUK are awful, I had massive issues cancelling my contract and I was a customer for years.
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John Stephen (@johnstephen114) reported
@GeorgeMonbiot @CHarri87 @VodafoneUK Sadly all too many large uk companies couldn’t give a toss about their customers. Happy to mis-treat 10% of customers coz they make pots of money off the 90%. Sorry this dreadful story happened to your family.
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Hilary Taylor (@HilaryTaylor638) reported
@GeorgeMonbiot @VodafoneUK I had the misfortune of being briefly with Vodafone, terrible, terrible company to deal with
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Snowmiser Duck (@donaldtheuugeek) reported
@GeorgeMonbiot @VodafoneUK Yes. @comcast does the same thing in the USA. No method of cancelling online. No staff on chat system. Hours long wait time on calls. If you do get to someone, they make it as hard as possible to cancel.