Vodafone Outage in Newburn, Newcastle upon Tyne, England

@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

@VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.

@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

@VodafoneUK is running very slow today even on 4g

@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

@VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!

@VodafoneUK get your shit together, 3 days of me web chatting to try fix my phone only to be told it’s a network issue with more people involved too. I need my phone, I work away 🙄🙄🙄😡

@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

@DTrucker81 @bt_uk @SkyUK @VodafoneUK I’ve heard nothing but bad news about them fella

@McDonaldRmd @VodafoneIreland From looking through their timeline it looks like you could be waiting days and I thought VodafoneUK didn’t reply quick enough. God help you girl.xx

@Crabbers @VodafoneUK Shocker! Vfone not only making promises that they can't keep, but that they've been telling lies. It's what they do. Raise it to customer relations and don't let them fob you off with anything less. Failing that, start taking names and tagging them into an email to the ceo.

@VodafoneUK nice to see loyal customers are getting shafted. Global plus only free on red entertainment IF It's a NEW contract after August. So now I need to pay £6 a day. #customerservice #customer #loyal #mobile #phone #stitchedup #telecommunications

@VodafoneUK upgraded last month, waivered upfront cost of handset, now cost has been added to my bill and I’m being told I now need to pay it! Horrific customer service.

@VodafoneUK @techmantweeting When age is factor it causes bad publicity which is not good.

@VodafoneUK Hi guys. Are there any signal issues in the NE5 area. My signal keeps dropping out.

@VodafoneUK @AmazonUK #TuesdayTreats I'd treat someone else x

@VodafoneUK I would like to speak to someone regarding my network coverage

@VodafoneUK @AmazonUK I would treat myself before baby number 4 arrives! #TuesdayTreats

@JoeMcElhone_ @VodafoneUK Vodafone shit anyways

@VodafoneUK Right I already have contract phone but I'm just looking on the Internet on ipads but its trying to change me £10 surely. Being a Vodafone paying customer that shouldn't happen??

@VodafoneUK any chance I could have customer service member to contact me please if I dm my mobile number

@VodafoneUK @AmazonUK I would treat myself before baby number 4 arrives! #TuesdayTreats

@VodafoneUK never mind advertising in the Daily Mail, please ditch the Martin Freeman adverts. As annoying as a splinter under your ******** @StopFundingHate

@VodafoneUK @AmazonUK I if win I will treat myself to last minute holiday essentials #TuesdayTreats

@VodafoneUK Stop pissing about with drones & concentrate on providing signal coverage for your subscribers. I am seriously investigating taking my company’s business to a reliable operator. Especially after your recent exploits at screwing up our data service. Give us good reason to stay.

Why can’t @VodafoneUK every get it right!!! Still the worst customer service I’ve ever experience

@VodafoneUK I keep receiving messages from your customer service to say they've called but I don't have any missed calls on my phone.

@VodafoneUK - trying to get through to you to cancel my broadband account. The no you provide seems to be pretty well unstaffed. So far over 3 hours of ‘queueing’ over 3 days & still no person to speak to. Can you provide alternatives. Including this channel.

@VodafoneUK YESTERDAY...... Sumit : Please do not worry , we do respect your hard earned money and we will not going to let you down this time and make sure that you have your refund with you by the end of this day . @VodafoneUK trying to make out they value customers

@VodafoneUK #VeryMeRewards I'd treat @Bloggjayne

@VodafoneUK @VodafoneUK Yesterday....... Sumit : Please do not worry , we do respect your hard earned money and we will not going to let you down this time and make sure that you have your refund with you by the end of this day .

@PASTA_Mick @VodafoneUK It will take a bit more than that to cheer such a miserable bugger up @PASTA_Mick but I appreciate your concern. Your customer service is certainly better than @VodafoneUK ‘s

Worst day ever for trying to speak to @VodafoneUK customer service! Thanks for ruining my day, Vodafone!! Been 9 years faithfully subscribing to you with 4 (yes, four!!) mobile number - and I guess it's time to say goodbye now. Very disappointing.

@VodafoneUK spent 2 hrs trying to upgrade my fone last nite. Spoke to 5 diff people telling me price i was quoting was not avail or that it is online only. Why state i can ring 4 more info if u cant help. Upgraded online at the price i gave without human intervention. Rubbish co

@VodafoneUK I would treat my 2 kids and then go for a meal afterwards. #VeryMeRewards

@VodafoneUK I would treat my 2 kids and then go for a meal afterwards.