Vodafone

Vodafone Outage Report in Newburn, Newcastle upon Tyne, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Newburn, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Newburn, Newcastle upon Tyne, England 12/09/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newburn, Newcastle upon Tyne, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Phone
United KingdomRyton Phone
United KingdomGateshead Wi-fi
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

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Vodafone Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • daveyboyfid Dave John (@daveyboyfid) reported from Longbenton, England

    @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • liamsholder91 Tinybuddyskunk (@liamsholder91) reported from Newcastle upon Tyne, England

    @VodafoneUK why is the app not working for ??

  • ricaceroe richard roe (@ricaceroe) reported from Lanchester, England

    Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

  • katiewakenshaw Katie Wakenshaw (@katiewakenshaw) reported from Newcastle upon Tyne, England

    @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • MrJamesCCC Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

  • stephent122 🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported from Walker Gate, England

    Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Madam7Butterfly Susie Q (@Madam7Butterfly) reported

    @VodafoneUK absolutely disgusting service. Your Webchat function is not for for purpose, I can't cancel an order THAT ISN'T EVEN IN STOCK. Avoid at all costs!

  • PaulWat58829516 Paul Watson (@PaulWat58829516) reported

    @VodafoneUK I no longer want the phone and will be leaving you asap. Being told it was pointless talking to customer services was the last straw

  • Bec77547203 Bec (@Bec77547203) reported

    @K_louloulou @VodafoneUK I'm thinking the same, cant be bothered to chase anymore it's the same rubbish response, warehouse problem and then DPD, it's like they pick a different excuse each call to keep it different ... I'll be expecting a gesture of goodwill too @VodafoneUK

  • joldan458 Joldan458 (@joldan458) reported

    @VodafoneUK Still not working virtual agent again!!

  • srcshelton Stuart Shelton (@srcshelton) reported

    Hey @VOXI_UK, is your billing system broken again (twice in one month?) - I’ve just received an SMS from @VodafoneUK’s shortcode saying I’m to be charged a higher amount than you’re supposed to be billing me? 🤨

  • tazsingh86 Taz Singh (@tazsingh86) reported

    @VodafoneUK @TheBodyShopUK Not sending my phone I ordered 2 weeks ago and no update! Customer service is a shambles and I switched from 02. More fool me. How can I cancel my order @VodafoneUK ? Don't direct me to your useless bot either please. No help. Saw many others in your eforums with the same issues!

  • Madam7Butterfly Susie Q (@Madam7Butterfly) reported

    @VodafoneUK absolutely disgusting service. Your Webchat function is not fit for purpose, which is ironic for a technology company, and now you won't let me cancel an order THAT ISN'T EVEN IN STOCK. Avoid at all costs!

  • benmcmanus89 Ben McManus (@benmcmanus89) reported

    @VodafoneUK Are my messages coming through? I would like to resolve this issue

  • n_flooy n.flooy_rejoinEU_FBPE (@n_flooy) reported

    @VodafoneUK Terrible network! Terrible reception. I live close to london *** told 5G soon 9 months ago now barely got 4G!

  • Darren_Lav89 Darren Lavery (@Darren_Lav89) reported

    @VodafoneUK are the worst company for after sales customer service, been trying for two weeks to unlock my phone, NUC doesn't work, can't get through to an advisor, in store staff are useless, I've paid for my phone and legally yous can't refuse to send me a NUC code that works!!