Vodafone

Vodafone Outage Report in Newburn, Newcastle upon Tyne, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Newburn, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Newburn, Newcastle upon Tyne, England 03/11/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newburn, Newcastle upon Tyne, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne, Gateshead and Hebburn.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne E-mail
United KingdomHebburn Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Vodafone Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • Cjreefdiver Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • LittlezSB LITTUATION 🔥 (@LittlezSB) reported

    @ThreeUK your customer service is terrible. You just lost a customer I’m going to @VodafoneUK

  • dukebox7 Mathew Duke Newcombe (@dukebox7) reported

    @VodafoneUK I cannot believe that through all the inconvenience I have had so far and the issue I'm having which incidentally has left me with out a phone altogether your now saying "sorry here's ten pounds off your bill". frankly disgusting.

  • Harsh_sodhi Harsh (@Harsh_sodhi) reported

    @VodafoneUK They are not helping! They have worst customer support They don’t know how to handle customers and customer satisfaction is zero Pl help if you can

  • naomishaw_ naomi shaw (@naomishaw_) reported

    @VodafoneUK She’s used all these,except Twitter. . She has unlimited data on her phone, until internet box at end of the road is fixed, to work. Phone not working at her home, Not a problem, apparently. This needs help from one good person. Please give a named contact for her to ring

  • Prab8899 Prab (@Prab8899) reported

    @VodafoneUK How can I log a formal complaint, I’m sick of your lies

  • GemmarLeanne Gemma Harrington (@GemmarLeanne) reported

    @VodafoneUK Disgusted with how Vodafone have left me without a phone for a month after applying for a NUC code with 2 kids. Spoken to 4 people via online, Can't ring the number provided as my sim is cut off and no account number to get through the customer services.

  • Cstar85 C*star Wadley (@Cstar85) reported

    @VodafoneUK seriously guys sort it out! I've been guaranteed on 3 separate occasions that my WiFi will be fixed, first guarantee was last week Wednesday, then today and now tomorrow. This is ridiculous. It's been a whole week since our service was supposed to have started!

  • g_sirwin Greedy Gorb (@g_sirwin) reported

    @VodafoneUK I have sent you a small about my connection issues. I’ve been promised tech help within 3-5 business days but nothing. That has happened twice now. Unbelievably poor service.

  • karmerkarmz Peasant of Grime (@karmerkarmz) reported

    @VodafoneUK 48hrs later and still no phone call from manager as requested by you guys after being on the phone for 2 hours on Saturday!!!! DISGUSTING!!! switch my phone on or cancel contract!!!! 😡😡😤😤🤮🤢

  • 91DJH DJH (@91DJH) reported

    Hi @VodafoneUK. Waiting 6 weeks for you to connect my home broadband. Spent over £100 on extra data. DM’d, rang countless times and been on hold for hours. Today offered a mobile dongle... if I pay £35. Laughable! @OpenreachHelp are waiting for you to sort your **** out.