Vodafone Outage Report in Newburn, Newcastle upon Tyne, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Newburn, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Vodafone
Vodafone is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (52%)
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Phone (28%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Newburn, Newcastle upon Tyne, England
The most recent Vodafone outage reports came from the following cities: Prudhoe, Washington, Newcastle upon Tyne, Stanley, Consett, Jarrow and Gateshead.
City | Problem Type | Report Time |
---|---|---|
Prudhoe | Phone | |
Washington | Phone | |
Newcastle upon Tyne | Wi-fi | |
Newcastle upon Tyne | Total Blackout | |
Newcastle upon Tyne | Total Blackout | |
Newcastle upon Tyne | Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Newburn, England
Latest outage, problems and issue reports in Newburn and nearby locations:
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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kloé✨
(@kloewithak_) reported
been with @tescomobile ever since I got a phone. Decided to try Voxi (@VodafoneUK) and been with them a week and they’re ‘having issues’ and I have no signal 🙃
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livilou
(@justlivilou) reported
@VodafoneUK The issue has still not been resolved. I’ve been dealing with this for a whole month. It’s absolutely ridiculous and unfair. I have the iphone SE with Spotify for £36. And I still have issues with the actual phone. Cannot hear calls. Have to restart to use apps. It’s unacceptable
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Sofia Perry
(@SofiaPerry17) reported
@VodafoneUK WiFi is very bad today please could you advise if broadband is down?
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Dipali
(@dips0123) reported
@VodafoneUK I am trying to get in touch with you to cancel data plan for my Apple Watch. When I try to chat with your support your chatbot asks me to call 191. When I call 191 the automated response sends me texts with links to support chat. Is this your customer service now??
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Chuntster
(@Chuntster1) reported
@VodafoneUK shocking customer service as ever. Given false information about cancelling my broadband and having spent an hour resolving, promised a call back this afternoon and nothing. Looks like my phone contract is the next thing I cancel and then I will be free. Shambolic.
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Debra Knott
(@debratoad) reported
@Matthew_Wright @VodafoneUK I have a £20 payg with Vodafone, 100gbs a month, unlimited texts etc, been with them for over 12years and no problems on either a contract or payg. Good luck!
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Mehmet Sabirli
(@mhmtsbrli) reported
Do not ever get any homebroad band from @VodafoneUK !!!! They do not answer or can’t solve your problem!!
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Meg🌻
(@m3gan789) reported
from
Chelmsford, England
@courterz_ @VodafoneUK EE are exactly the same Courtney they’re **** and don’t give you a decent deal at all that’s why I’m leaving them when my contract is up!
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Charles King
(@CharlesK587) reported
@VodafoneUK ive been on hold for 2 hours waiting for a broadband engineer. Webcam said they couldn't help. Been waiting since 8am and is now 3pm.
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x 🥂 Jen 🎉 x
(@Always_Hungry_J) reported
@VodafoneUK customer care and the guy I spoke to couldn't understand me and I couldn't understand him, but he was a manager for that call or centre. I just gave up. That's why I am here and making sure Kieran gets recognised for his amazing service!! 🥳🥳🥳🥳🥳🥳