Vodafone Outage Report in Lanchester, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Lanchester, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Lanchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 18: Problems at Vodafone
Vodafone is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (26%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Lanchester, County Durham, England
The most recent Vodafone outage reports came from the following cities: Hebburn, Newcastle upon Tyne, Prudhoe, Washington, Stanley, Consett, Jarrow and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Hebburn |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Prudhoe |
Phone | |
| Washington |
Phone | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Lanchester, England
Latest outage, problems and issue reports in Lanchester and nearby locations:
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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David Ivo Iveson
(@the_real_ivo) reported
from
Bishop Auckland, England
@MrsHosking Canny little treat box that! @VodafoneUK
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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misspatelx
(@misspatel10) reported
@VodafoneUK keep me waiting to get through to someone and then the young man who clearly doesn’t have a clue hangs up the phone one me! Worst customer service ever!
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Harriet Palmer
(@KimWebb44671708) reported
@ukbkd @WilloWispish @VodafoneUK Tbf I've always found them alright but know of people who've had no end of problems with them.
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Ryan Hoyle
(@RyanDHoyle) reported
@VodafoneUK I’ve lost all signal in OX4 1QW on both @lebara and @TalkmobileUK networks. Do you know if there has been an outage?
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Craig Cockburn 🏴🇪🇺
(@siliconglen) reported
Hey @VodafoneUK what was the user need for you sharing important phone numbers for me to call for support in a chat, then providing me with a "mail this chat" option WHERE THE ACTUAL PHONE NUMBERS ARE REPLACED WITH XXXXXXXXXXX Poor. I actually need the actual numbers, not XXXX
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Peacekpr
(@peacekpr79) reported
@VodafoneUK Sort out the bloody network before supporting someone to else. Sick and tired your network
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Phil not Bob
(@Bob71136804) reported
@JuliannaJ3 @VodafoneUK Yeh I do it for stuff off YouTube. Not sure how good it would be for Prime video though….I don’t have a great signal either tbh. Maybe I’ll try it and see what it’s like. 👍
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Bee Bee 🇺🇦 🇬🇧
(@ukbkd) reported
@WilloWispish @VodafoneUK It’s definitely not to improve their customer service which is abysmal.
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Duncan Prince
(@duncan_qa) reported
@VodafoneUK I've checked Superfast 2 broadband is offered at my postcode. Does it include caller display with the line rental as standard ? Also, I've read reports the Vodafone router range is poor. What coverage should I expect throughout a 4-bed semi ? Thanks.
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Joe Robinson
(@JoeRob1989) reported
@VodafoneUK Having an absolute nightmare with your customer services - Having tried both web chat & telephone.
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🏴 Dai Davis
(@DaiDavi32130352) reported
@WilloWispish @VodafoneUK Pensioner’s got an 8% rise … oh hang on , they cancelled that didn’t they. !🤬