Vodafone

Vodafone Outage Report in Dunston, Gateshead, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Dunston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Dunston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Dunston, Gateshead, England 11/18/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dunston, Gateshead, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomDurham Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomGateshead Phone

Community Discussion

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Vodafone Issues Reports Near Dunston, England

Latest outage, problems and issue reports in Dunston and nearby locations:

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • stephent122 🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported from Walker Gate, England

    Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

  • ams_larssen amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England

    @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • daveyboyfid Dave John (@daveyboyfid) reported from Longbenton, England

    @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • MrJamesCCC Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

  • katiewakenshaw Katie Wakenshaw (@katiewakenshaw) reported from Newcastle upon Tyne, England

    @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mr_amnesiac Brian Walsh - aka Mr. Amnesiac (@mr_amnesiac) reported

    Update @VodafoneUK - still ****.

  • Tartan_Special Tartan Special (@Tartan_Special) reported

    @VodafoneUK Never trust Vodafone. I had points to "cash in" for headphones and I was ripped off. They were sent to a completely different postcode and when I asked the assistant to correct it she couldn't as "they've already been sent" - even tho she just did it 2 secs prior in our convo

  • saskiagrauman Saskia Grauman (@saskiagrauman) reported

    @JamieRevill2 @VodafoneUK Vodafone is so **** it makes me sad £80 a month I pay for a phone that barely works lmao

  • GregoryMarc95 Marc; 🎸🎶 (@GregoryMarc95) reported

    @VodafoneUK Good morning! I've currently got two contracts with yourselves however I'm now looking to cancel my old one BUT I'd like to keep my old number for my new contract, is this possible to sort out? Wanted to check before I arrange the cancellation!

  • obriens444 Steve O'Brien (@obriens444) reported

    @VodafoneUK what’s going on with your service? After 3 lots of recent‘maintenance’ I have had no service since last Thursday. You are breaking your contract. Do I need to go elsewhere after 20 years? #networkfailure #nocustomerservice

  • anniechira01 Annie (@anniechira01) reported

    @VodafoneUK We have had no WiFi for 4 days!! My mum and I have multiple assignments to complete and my little sister has homework to do and she has missed some of her online exams. My mum has called and complained and the problem still hasn’t been fixed!!

  • 24hrAirTicket Shahid Cambridge (@24hrAirTicket) reported

    @VodafoneUK This caller 01615093211 daily ring to my vodafone and disconnecting after 2 minutes.. today i recieved ur message that i have used 1 pound for calls how it be.. my vodafone login is not working today to check it. even if a second call u charge 45p then how it becomes 1 GBP ???

  • Timeless_YT TimelessYTOfficial (@Timeless_YT) reported

    @VodafoneUK router has been down for over an hour and for the past few months it is constantly going down at least 2-4 times a day minimum. Had someone round to take a look, says they fixed it and 2 weeks later back to being total ****.

  • therapywithshar Sharnade #culturemindstherapy (@therapywithshar) reported

    Been in the phone to @VodafoneUK to for an hour then they hang up terrible service

  • 24hrAirTicket Shahid Cambridge (@24hrAirTicket) reported

    @VodafoneUK @joeandseph This caller 01615093211 daily ring to my vodafone and disconnecting after 2 minutes.. today i recieved ur message that i have used 1 pound for calls how it be.. my vodafone login is not working today to check it. even if a second call u charge 45p then how it becomes 1 GBP ?????