Vodafone

Vodafone Outage Report in Dunston, Gateshead, England

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Dunston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Dunston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Dunston, Gateshead, England 12/05/2025 21:45

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dunston, Gateshead, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomDurham Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomGateshead Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Dunston, England

Latest outage, problems and issue reports in Dunston and nearby locations:

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • Cjreefdiver Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • sash_andy Andy ‘Adverse’ D’Alessio (@sash_andy) reported

    @VodafoneUK Existing customer here. A GOOD customer. Having real problems with you messing up my bill and forcing me into an unauthorised overdraft through no fault of my own. Broadband paid on the 18th. Phone is due at £24 and you billed me £77. Please advise.

  • lexydeuces The Duchess Bakewell (@lexydeuces) reported

    Excuse me @VodafoneUK can you fix your network???? My FaceTime is jagged as hell and I cannot listen to CLB smoothly. I pay enough for GOOD SERVICE

  • MickL85 Mick L (@MickL85) reported

    @VodafoneUK When are you going to fix the service in Se15 Peckham? It been happening for months now and looking at other tweets this issue has been ongoing since February 2020! Shocking really.

  • PlasFron John Bell (@PlasFron) reported

    @VodafoneUK Fours hours on and @VodaphoneUK have been telling me how to solve the problem of 'slow speeds' when our problem is 'NO speeds, i.e, it keeps disappearing altogether Their latest 'solution' is to connect via a wired connector'! A 'wired connection' in 2021. We have come along way.

  • courtney_delieu Courtney (@courtney_delieu) reported

    I spoke to MO and he was very nice and made up for the rude man in store. @VodafoneUK

  • MiddleMatthew Matthew Middleton (@MiddleMatthew) reported

    Currently into the hour mark waiting for @VodafoneUK customer service one of the reasons I’m leaving this network ..if it ever lets me .. so bad .. has anyone got recommendations for a better phone network? #phone #nufc #help

  • kimmie_morgan Kim (@kimmie_morgan) reported

    @AdzCrawford2003 @ramsay_kirsty @VodafoneUK Nope O2 are £4 less a month for me with more data and everyone I know is on O2 and get better coverage, quality and defo customer service than Vodafone

  • markie_q_bbq Mark Quigg (@markie_q_bbq) reported

    @Droop69 @VodafoneUK That's interesting as the speeds here are truly awful even on fibre

  • Maj4u2nv Major Gill (@Maj4u2nv) reported

    @VodafoneUK Thus far Kalsa, Michael, Rachael, Ralph, Emily and my incompetent case handler Peter John from @AhmedShelbaya office have been unsuccessful, so what is it that you’d bring to the table. I want the pac codes without early termination charges so I can move to another network!

  • tinytempss TT 🇯🇲 (@tinytempss) reported

    @VodafoneUK I paid my bill 2 days ago but it is still a pending transaction on my bank account. You keep texting me that the bill is overdue. I have tried to speak to an advisor but I am forced to speak to the automated service because the bill is outstanding can you please help