Vodafone

Vodafone Outage Report in Dunston, Gateshead, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Dunston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Dunston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Dunston, Gateshead, England 11/23/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dunston, Gateshead, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomDurham Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomGateshead Phone

Community Discussion

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Vodafone Issues Reports Near Dunston, England

Latest outage, problems and issue reports in Dunston and nearby locations:

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • justnicholajane Nichola Jane (@justnicholajane) reported from Ryton, England

    @VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • SpartinMartin84 SpartinMartin (@SpartinMartin84) reported from Whitburn, England

    What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • liam27OFFICAL Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England

    @VodafoneUK is running very slow today even on 4g

  • AllenDCJnr Allen Curtis (@AllenDCJnr) reported from Sunderland, England

    @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

  • M0RNR Brian Pickup (@M0RNR) reported from Sunderland, England

    @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • 468jimmy The coffee bell (@468jimmy) reported from Newcastle upon Tyne, England

    @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mrtn_dunn Martin Dunn (@mrtn_dunn) reported

    @VodafoneUK I’ve done loads of trouble shooting. And chat online. Apparently you guys have a big outage in the system, to check accounts and faults. But not sure if this is directly linked to service outage? Anyone else have an issue ?

  • porkpiegate #porkpiegate 🇬🇧 (@porkpiegate) reported

    @jenpoptab @VodafoneUK Don’t hold your breath. They will just mess you around and lie to you. 24 hours on Friday they told me they would fix my problem. 72 hours nothing but excuses.

  • peet_kate Kate O’Halloran (@peet_kate) reported

    @VodafoneUK why is it that I had ordered an Apple Watch on Thursday for delivery on Friday and I am still waiting?! Order showing ‘on hold’ yet Noone in your customer services can tell me why or when I will get my order?!

  • sparkslabs_com Michael «*» (@sparkslabs_com) reported

    @VodafoneUK Hey Vodafone - what part of GDPR do you not understand? You're not allowed to spam people marketing crap like pet trackers without their explicit consent. Time to report you to ICO.

  • RezaAzi13398954 Reza Aziz (@RezaAzi13398954) reported

    @VodafoneUK We have tried on 4 different devices, a Dell lap top, a Lenovo lap top and two different iphones, when you click on the link in the email it says token exipired, so the issue is with your VEA team sending expired links

  • LondonHotspur London Hotspur (@LondonHotspur) reported

    @VodafoneUK I have no signal on my S21 Ultra, relying solely on WiFi, your signal tracker says no known issues but phone works fine elsewhere. Can you please check/advise?

  • AndrooFaulkner Droo Faulkner (japandroo) (@AndrooFaulkner) reported

    Dear @VodafoneUK Thanks for returning my phone and saying you couldn't find the fault. I just turned it on, started the camera and instantly found the fault. The fact that I've been waiting since Apr 26th to get the phone back is just as bad as the fact that IT'S STILL BROKEN

  • Wardy_2502 Simon Ward (@Wardy_2502) reported

    @virginmedia @EE @VodafoneUK Can you check S6 - Sheffield. Looks as though the Internet has gone down. Thanks

  • monkey500 Steve (@monkey500) reported

    @VodafoneUK They took me through a procedure which took over 15 minutes. When this didn't work, they put me through to the technical team who confirmed that there were problems in the area! You couldn't make it up. Do you think this is value for money?

  • DJDLOOSE DJ D'LOOSE (@DJDLOOSE) reported

    @VodafoneUK @VodafoneGroup Absolutely disgusting just sat down had a proper look at my direct debits and my monthly bill has gone up by £17 over the last nine months I was paying £57 a month now it’s £74 a month how can you justify a 30% rise in nine months???????