Vodafone

Vodafone Outage Report in Dunston, Gateshead, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Dunston, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Dunston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Dunston, Gateshead, England 12/06/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dunston, Gateshead, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomDurham Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomGateshead Phone

Community Discussion

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Vodafone Issues Reports Near Dunston, England

Latest outage, problems and issue reports in Dunston and nearby locations:

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • Cjreefdiver Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • EugeM85 EM85 (@EugeM85) reported

    @VodafoneUK Why is your website utterly ****?

  • JohnGee7777 John Gee (@JohnGee7777) reported

    @VodafoneUK @SamsungUK @VodafoneUK #s22 #WiFicalling New S22 ultra WiFi calling notification won't switch off. Samsung UK being very helpful trying to solve, Thank you. Looks like maybe Vodafone issue but Vodafone ignoring it and not engaging or answering.

  • yeti87788 Green (@yeti87788) reported

    @VodafoneUK Hello, I'm worried my number is being spoofed. Received a call from someone claiming they are receiving messages from me but I don't even know the number. Can you help please?

  • BikeMcBikeface Bike McBikeface (@BikeMcBikeface) reported

    So, @vodafoneuk is down across Cheltenham, but not once was this mentioned during a 90 minute chat with them earlier.

  • mezoti Brandi (@mezoti) reported

    @VodafoneUK Yeah it was of no help. You just told me to call again. Can I have those 3+ hours back

  • klharris30 😎Keith Harris😎 (@klharris30) reported

    @VodafoneUK I am into the last month of my SIM only contract, and will not be renewing. How do I cancel please?

  • peacekpr79 Peacekpr (@peacekpr79) reported

    @Ofcom They are all bad as each other, literally no signal all the way from Coventry to Birmingham or surrounding train tracks. What’s the point if I can’t even make calls when commuting @VodafoneUK . Awful

  • smhung Stephanie. (@smhung) reported

    @VodafoneUK hi, is myVodafone app still down? I’m trying to access my veryme and that’s the only way to access it

  • IndyLive_Isles 🏴󠁧󠁢󠁳󠁣󠁴󠁿≋𝕀𝕤𝕝𝕖𝕤≋𝕄𝕖𝕕𝕚𝕒≋ (@IndyLive_Isles) reported

    @VodafoneUK No point, at all. I'm a comms planner of 15 years, Engi/Lead for 15 years before. You can go check, to help you, for yourself, in your own time, but I don't require any of the data. I live it. Just check the Isles of the Western Isles, esp. South Uist. You ONLY supply 2G. Bye.

  • HodgeGill Gill Hodge 💙🟥🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@HodgeGill) reported

    Wow @VodafoneUK - just surpassed your shockingly poor levels of customer service - after my 2nd 1 hr+ call this week to sort out hospitalised husband's phone- you eventually cut me off when I ask to speak to a manager. I'll be on the case with @Ofcom -you are so unbelievably bad