Vodafone Outage Report in Dunston, Gateshead, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Dunston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Dunston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (22%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Dunston, Gateshead, England
The most recent Vodafone outage reports came from the following cities: Sunderland and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Phone | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Durham |
Phone | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Dunston, England
Latest outage, problems and issue reports in Dunston and nearby locations:
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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The Flying Scotsman 🏴
(@FlyingScotsManJ) reported
@VodafoneUK The price! It's way too much! I'm needing a new iPhone, and soon, but I might be changing providers as @VodafoneUK will only offer me, a loyal customer of 16 years, the same deals as a brand new customer! And I'm to pay an early upgrade fee. This is not loyal customer service!
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MatrixAnalysis
(@Fran115MW) reported
@VodafoneUK I have an apple watch but I've no idea what is assigned to what, but may be that is what it is, so you could be right. The problem though is I'm trying to change passcodes etc, and everyone wants to send a pin number by text which isn't helping!
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Paul 🚁
(@abzpaul) reported
@VodafoneUK @urbanpixelsw1 How odd to ask me to DM my details to be told Voda are glad my issue was sorted. That's not why I tweeted....it was because I'm taking my custom elsewhere due to your customer service. I presumed you were going to offer me a deal to stay. Lol
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Norfolk Royal
(@Norfolkroyal) reported
@VodafoneUK Shame your signal in Norfolk is awful.
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Sam Thacker
(@SamThacker7) reported
@VodafoneUK is there a current network problem? Fibre internet has suddenly dropped down to 5-10Mbps and all your diagnostic tools and chat bot are inaccessible, either through fibre or 4G.
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MDConTwitch
(@MDConTwitch) reported
@VodafoneUK Are you aware of any issues in the midlands with either Cityfibre or Vodafone backend infrastructure? Getting 20mbps down and 500 up which is... extremely strange on an FTTP connection.
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Rob Peck
(@Robbiepeck) reported
Problems with @VodafoneUK all day in Titchfield, Hampshire, constant loss of all service & had to give up on the conference calls. Let’s hope tomorrow will be better.
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BizzyIzzy
(@Izzy2503) reported
So you cancel my contract saying you can't reconnect me, only to sent me a letter a month later to offer me a discount on broadband?🤔 #wheresthelogic @VodafoneUK
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beebabyberino
(@beebooberino) reported
@DadGamerUK @VodafoneUK DIDN'T READ DADDY their online services are down so I literally can't
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Danielni374
(@danielni374) reported
@VodafoneUK once again after a weekend of very **** connection resetting mobiledata cant even get on ebay. And what does your company say " please check our upgrades" why do i need to do this when iam already paying monthly for your services??