Vodafone Outage Report in Dunston, Gateshead, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Dunston, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Dunston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Dunston, Gateshead, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Phone |
Community Discussion
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Vodafone Issues Reports Near Dunston, England
Latest outage, problems and issue reports in Dunston and nearby locations:
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Hill
(@LeeHillORM) reported
@VodafoneUK can’t get Cellular working on Apple Watch. Been through setup process twice and your chat support just keeps saying reset watch. Any chance of a call from someone UK based.
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Sean Luce
(@sluce89) reported
@VodafoneUK Been in a queue for 45 mins on the phone and it’s been cut off. I want to cancel my contract but can’t get through to anyone. This is ridiculous
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@VodafoneUK I need to call to sort out an account. What is your customer service opening time please? Can't find anything on the website.
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Nikki Finch-Lewry
(@NLewry) reported
@VodafoneUK I know you were just trying to help but of course I did those things before coming to Twitter 🙈 it eventually came back but it has now gone again... I work from home and so rely heavily on the Internet... any other suggestions? X
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BEARD!
(@Beard01) reported
@VodafoneUK @davesleney I called the number twice, I have tried to explain my issue by speaking to the automated answer machine, I have pressed keys and got absolutely nowhere. I have been sent texts to a phone that has no active SIM. There is no option available to actually speak to someone.
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Grayzer
(@grayzerpaul) reported
Well @VodafoneUK are absolutely bloody useless. A simple request to cancel a contract has now resulted in them putting a request to cancel my mobile number as well. After 3 live chats and a phone call speaking to 7 people, I've finally managed to get it fixed.
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Justine Gunner
(@GunnerJustine) reported
@VodafoneUK hello, I’m trying to add a big value bundle to my sons account and it is not working. I spoke to someone this morning and he gave me a code to text and it still isn’t working 🤨
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Magpie☁️ -RE DEBUT 2022-
(@magpie_san) reported
@VodafoneUK This is a link for mobile coverage checking It's my broadband I'm struggling with. When I click to choose home broadband it's asking me to jump through 10,000 hoops before I get human help. Fix your damn **** and get a capable human to assist your customers
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Nathan
(@nathanl3600) reported
@VodafoneUK can’t get through on the phones or live chat for days and trying to sort a billing issue out
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splinter
(@JosephusDanil) reported
@Vodacom are cheating the system. I have asked over 4 times to cancel 2 of our 4 contracts with confirmation that it has been cancelled and that they will send a email and sms. It has been 5 months and they still haven't canceled but they keep deducting money. @VodafoneUK