Vodafone

Vodafone Outage Report in Gateshead, England

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The latest reports from users having issues in Gateshead come from postal codes NE8.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Gateshead, England 06/04/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gateshead, England

The most recent Vodafone outage reports came from the following cities: Sunderland, Newcastle upon Tyne and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomSunderland Phone
United KingdomSunderland Phone
United KingdomSunderland Internet
United KingdomSunderland Phone
United KingdomSunderland Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • Cjreefdiver Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • WillDog1210 William McFadyen (@WillDog1210) reported

    or the @VodafoneUK "back team" is just lazy...cause after FOUR 24 hour waits still nothing, been told it could have been a BLANK sim i was sent, and till no solution so you can just go ahead and cancel this sim IM DONE!!!! After my phone loan paid off, BUH BYE!!!!!!!

  • yvonnemaxwell19 Yvonne Maxwell (@yvonnemaxwell19) reported

    @VodafoneUK I have raised a complaint. I was offerer compensation but then 1) I couldn’t then complain and 2) nothing could be sent to me in writing about you not blocking my stolen phone when I asked .

  • e_x_pression Taulant R (@e_x_pression) reported

    @VodafoneUK Secondly I dont have a pin and I can’t set one up because the Vodafone website doesn’t recognise my number. Without a pin I can’t request a Pac code (is this even legal?). My number is +44 7391 657475 and has been active for the last two years with Vodafone. Please help!

  • SharonB63941150 Sharon Brown (@SharonB63941150) reported

    @VodafoneUK @VodafoneGroup Another customer lost. Ripping off pensioners, you're a disgrace. Helpful customer services, that's a joke. Try updating your script. Useless.

  • yvonnemaxwell19 Yvonne Maxwell (@yvonnemaxwell19) reported

    @VodafoneUK Now being told or stock problems etc don’t know if it’s in stock . Oh can’t give an exact date for it to arrive .

  • jodyrule jodyrule (@jodyrule) reported from Winkfield, England

    I can’t believe I have not spoken with any1 from @VodafoneUK ! The bots been broken Twitter team lies because I’ve dmd and no response and I cannot phone because you won’t except calls! How can I do business with #vodafone when they’re day2day #customercareless #scoundrals

  • parsleysidings Peter (@parsleysidings) reported

    @VodafoneUK starting as a new customer with you tomorrow PM. Supposedly the kit is coming via DPD. I’ve been told that it has been delayed and DPD will contact me. Heard nothing. Starting to get concerned.

  • swlines Tom Cairns (@swlines) reported

    @chriswithers13 @CityFibre Yes, and BT essentially isn’t an option here. It’s just laughable that Cityfibre cannot be bothered to fix the error that their own people made. They said to me when they did it it would be fixed in a few days. @VodafoneUK can’t do much about it either AFAIAA

  • exactvilla Russ Simpson (@exactvilla) reported

    @VodafoneUK I never learn my lesson with Vodafone. Another order with a delivery day for today and low and behold. Not happening due to technical problems. Unbelievable. Another day off for nowt

  • MarkG19828 MG (@MarkG19828) reported

    @VodafoneUK Unfortunately Dean seems to have gone quiet on me after asking me to PM him, great customer service #Vodafone