Vodafone Outage Report in Gateshead, England
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The latest reports from users having issues in Gateshead come from postal codes NE8 and NE9.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Gateshead, England
The most recent Vodafone outage reports came from the following cities: Gateshead and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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dan
(@dantheman19970) reported
@VodafoneUK disgrace of a company paying for a device that doesn't work properly I'm not sending it off for repair and going without a phone shame on you I'm moving all of my lines to @O2 a lot better then @VodafoneUK
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Jase
(@JaseAndrews1234) reported
@w1a1y1n1e1 @VodafoneUK Left Vodafone for same reason. They kept passing us over to 1 department just to then pass us back to previous department. Best network, by far the worst customer services in the history of customer services. We had 10 devices with them at 1 point, now got 0.
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Gary Fegan 😷
(@Fegan) reported
LOL @VodafoneUK ... "we can't find any of your recorded calls so we can;t investigate the complaint" OK can I have a deadlock letter to take to the ombudsman? "You'll need to hold for over an hour" Errm no I won't, just send me the deadlock letter so I can contact @CISASUK
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Kates
(@KatiePercival1) reported
Love how @VodafoneUK call me at least 10 times a week when they want to sell me something, but actually getting in contact with them for customer support results in being batted off to an online robot who just tells me to call Vodafone customer support 👏🏼
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Hülya Sancak
(@hulyasancak) reported
@VodafoneUK @VodafoneDestek Thanks, VodafoneTR is unable to solve the problem :-(
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Chris Hackenschmidt
(@Stoffhackens) reported
@VodafoneUK you are ******* *****. I just agreed a price with you last month and now you whack it up 4.5%. Go **** yourselves.
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Hells No Cymru Bells🏴🇬🇧
(@hellsbells05) reported
@stuartjbull @VodafoneUK Same. SIM only contract, wanted almost £100 yesterday off me to cancel. Asked for an upgrade, wanted £15 per month more than sky were charging for same deal despite me being a vodafone customer for 10+ years. Shockingly bad customer service with exorbitant prices
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Sarah- jane Bradder
(@bradder_s) reported
@VodafoneUK what is happing with Vodafone no server on connection for internet. Nothing but problems with its this network for ages now!! Fuming when you pay lots for your contract for it to not work like it should do.!😡
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Gary Fegan 😷
(@Fegan) reported
@VodafoneUK @CISASUK Dear @VodafoneUK I'm struggling to understand why someone in complaints can't issue a deadlock letter and why I should even have to know it's a different department with heavy call volumes. Just make it happen TYVM.
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MD Imteyaz
(@imteyaz5161) reported
Now I calling customer executive not received my call so I request to @VodafoneGroup @VodafoneUK if you don't want solve my issue so I going to port other telecom services