Vodafone

Vodafone Outage Report in Gateshead, England

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The latest reports from users having issues in Gateshead come from postal codes NE8 and NE9.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Gateshead, England 12/15/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gateshead, England

The most recent Vodafone outage reports came from the following cities: Gateshead and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomGateshead Phone

Community Discussion

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Vodafone Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • Cjreefdiver Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • dantheman19970 dan (@dantheman19970) reported

    @VodafoneUK disgrace of a company paying for a device that doesn't work properly I'm not sending it off for repair and going without a phone shame on you I'm moving all of my lines to @O2 a lot better then @VodafoneUK

  • JaseAndrews1234 Jase (@JaseAndrews1234) reported

    @w1a1y1n1e1 @VodafoneUK Left Vodafone for same reason. They kept passing us over to 1 department just to then pass us back to previous department. Best network, by far the worst customer services in the history of customer services. We had 10 devices with them at 1 point, now got 0.

  • Fegan Gary Fegan 😷 (@Fegan) reported

    LOL @VodafoneUK ... "we can't find any of your recorded calls so we can;t investigate the complaint" OK can I have a deadlock letter to take to the ombudsman? "You'll need to hold for over an hour" Errm no I won't, just send me the deadlock letter so I can contact @CISASUK

  • KatiePercival1 Kates (@KatiePercival1) reported

    Love how @VodafoneUK call me at least 10 times a week when they want to sell me something, but actually getting in contact with them for customer support results in being batted off to an online robot who just tells me to call Vodafone customer support 👏🏼

  • hulyasancak Hülya Sancak (@hulyasancak) reported

    @VodafoneUK @VodafoneDestek Thanks, VodafoneTR is unable to solve the problem :-(

  • Stoffhackens Chris Hackenschmidt (@Stoffhackens) reported

    @VodafoneUK you are ******* *****. I just agreed a price with you last month and now you whack it up 4.5%. Go **** yourselves.

  • hellsbells05 Hells No Cymru Bells🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@hellsbells05) reported

    @stuartjbull @VodafoneUK Same. SIM only contract, wanted almost £100 yesterday off me to cancel. Asked for an upgrade, wanted £15 per month more than sky were charging for same deal despite me being a vodafone customer for 10+ years. Shockingly bad customer service with exorbitant prices

  • bradder_s Sarah- jane Bradder (@bradder_s) reported

    @VodafoneUK what is happing with Vodafone no server on connection for internet. Nothing but problems with its this network for ages now!! Fuming when you pay lots for your contract for it to not work like it should do.!😡

  • Fegan Gary Fegan 😷 (@Fegan) reported

    @VodafoneUK @CISASUK Dear @VodafoneUK I'm struggling to understand why someone in complaints can't issue a deadlock letter and why I should even have to know it's a different department with heavy call volumes. Just make it happen TYVM.

  • imteyaz5161 MD Imteyaz (@imteyaz5161) reported

    Now I calling customer executive not received my call so I request to @VodafoneGroup @VodafoneUK if you don't want solve my issue so I going to port other telecom services