Vodafone Outage Report in Jarrow, South Tyneside, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Jarrow, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Jarrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Jarrow, South Tyneside, England
The most recent Vodafone outage reports came from the following cities: Gateshead and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Jarrow, England
Latest outage, problems and issue reports in Jarrow and nearby locations:
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Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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Gerbil
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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⭐️Jason⭐️
(@NewHartleyFire) reported
from
Newcastle upon Tyne, England
@VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Rob
(@robhinds) reported
from
Blaydon-on-Tyne, England
@kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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si grant
(@shanekalvin42) reported
from
Wallsend, England
@GeorgeMonbiot @VodafoneUK Awful company! Had exactly the same issue .
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🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Tinybuddyskunk
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
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Annelise Hamilton
(@AnneliseBeau) reported
from
South Shields, England
@VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nemesis
(@esiotrot54) reported
@VodafoneUK Thanks—just had extremely frustarting live chat with 2 agents who tell me completely different and opposite info. I want to cancel and agree the ETF and then take a new sim only deal. One says I can other says I cant!! Last one even said could not keep same number—awful service
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Hussein Hudda
(@hhudda) reported
@VodafoneUK This is appalling service. Spent 50 minutes on hold to find out my repair was not booked and have to wait more days without a phone. I’m told I can’t speak to a manager. I need to escalate this as a complaint!
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Paul Pitchford
(@paulpitchford) reported
Hello @VodafoneUK. I've spoken to 4 people today and so far haven't got the right person. I just to give someone at Vodafone my Three STAC code so that Three can close my account sooner. Seems no one I spoke to today could help. Can you help please?
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andiR
(@OnlyAndi) reported
@vodafoneuk #gigafast How are we supposed to plan our meetings? How do we communicate to our clients? How can we carry out our billing? Awful Awful Awful service. But, you are SUPER quick to take our money. How hard is it to let customers know if there’s a problem in our area???
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andiR
(@OnlyAndi) reported
@VodafoneUK @vodafone Okay, but does VF know we’re working from home - people trying to reach out and work with others? How can we schedule our lives if VF doesn’t keep those reliant on these services in the loop??? Just terrible. I spent the morning rescheduling and apologising to my clients. Nice.
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Keighley West
(@KeighleyWest) reported
@VodafoneUK ZERO signal on my phone and I’m home on my own with Covid!! Let’s hope my home broadband don’t go down as well otherwise I don’t know what I’d do!! #vodafoneuk
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andiR
(@OnlyAndi) reported
@vodafoneuk #gigafast The worst part? After spending over 90 minutes with your “support” on the phone, I was finally told that an outage had been reported 2/3 days ago. You guys knew!!! But what about the customers??? How totally unprofessional!
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JJ 🏴🇮🇪
(@timewaster77) reported
@VodafoneUK your online chat won’t help me and I’m hung up on on the phone when I ask to lower my bill as I’m out of contract. This is frustrating.
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Ben Eaton
(@BenEato46743114) reported
@VodafoneUK The offer wasn’t with a third party it was your customer care rep that offered me it but said it was only if i took a new number. They didn’t even try to sort anything for me they were just happy for me to cancel instead.
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Liz Howard
(@liz_how79) reported
Such terrible service @VodafoneGroup @VodafoneUK as a new customer, was informed by them that I did not need a technician to come to connect the Internet. The technician then arrives when I am at work so they had to leave as could not leave! Now to wait 4 weeks for connection!