Vodafone Outage Report in Gateshead, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Gateshead, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (21%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Gateshead, England
The most recent Vodafone outage reports came from the following cities: Gateshead, Sunderland, Newcastle upon Tyne, South Shields and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Total Blackout | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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OG$INNER
(@OzgurNasiroglu4) reported
@poetic9justice @VodafoneUK Go in store im switching to sky Moblie there less rude and pick up the phone when you need them
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Keenia Silkman
(@KeeniaSilkman_) reported
@VodafoneUK @BSTHydePark That’s great! Would love to get some if I had some broadband. Off Saturday, back on Sunday, off again today. I’m paying for good service and all I’m getting is crap
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AP
(@dre_parmour) reported
This morning I called to voice my shock and frustration to this, to which I was told a reactivation will take a few weeks and have been today charged with an early broadband cancellation fee. @VodafoneUK - been a customer of yours for 10+ years!
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Daniel Epstein
(@dan_epstein1) reported
@VodafoneUK you have disconnected my 80 year old mother’s phone line and internet for no reason, which she desperately needs. You haven’t reconnected her. Your customer service is disgusting! @ofcom
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Duncan Healey
(@funkidunc) reported
@VodafoneUK @Jason15Robinson @BSTHydePark Would just love to go to the Rolling Stones but never been able to afford it
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Danoosha
(@Danoosha) reported
@VodafoneUK Yes it’s still going slow. I think your engineer tried to call today but I was in a lesson.
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𝗖𝗼𝗺𝗯𝗮𝘁 𝗕𝗼𝗼𝘁
(@combat_boot) reported
@ben__h @VodafoneUK 3, 2, 1… “dear customer can we hide this in an obscure DM so nobody else can read it?”
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Rob Marsh
(@_rob_marsh) reported
@NOW If we move from Vodafone to NOW do you cover any exit charges? Repeated quality of service issues with Vodafone. 2 Bt Openreach visits. Still get drop outs every day but they refuse to send new router @VodafoneUK @VodafoneGroup
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Poetic Justice 💙
(@poetic9justice) reported
I’m a vulnerable customer I need to speak to @VodafoneUK about my bills I asked the automated service if I can speak to customer service but it won’t let me I even tried telling it I’m a vulnerable customer the machine replied “I don’t understand” #mondaythoughts
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footyngolf
(@footyngolf) reported
@VodafoneUK hi there. You are being rubbish again at resolving problems. Why can I not talk to a real person?