Vodafone

Vodafone Outage Report in Gateshead, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Gateshead, England 06/05/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gateshead, England

The most recent Vodafone outage reports came from the following cities: Sunderland, Newcastle upon Tyne and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomSunderland Phone
United KingdomSunderland Phone
United KingdomSunderland Internet
United KingdomSunderland Phone
United KingdomSunderland Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • leearchibald20 L-Archibald (@leearchibald20) reported from Marley Hill, England

    @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • Cjreefdiver Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England

    @VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • hippienixontog Hippie Nixon (@hippienixontog) reported from Annfield Plain, England

    I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • sarah_1307 sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • rhino14 🏴󠁧󠁢󠁥󠁮󠁧󠁿 Ryan Sullivan (@rhino14) reported

    @VodafoneUK hi guys, some help please, I am having trouble receiving a PIN number to set up my new Red Entertainment choice

  • JosephStephenV1 Joseph Stephen Vella (@JosephStephenV1) reported

    @VodafoneUK do you have a number for voicemail if the phone your calling from has no service

  • AngieSomerside Angie Somers 🇪🇺🐕‍🦺🏖 (@AngieSomerside) reported

    @VodafoneUK Are you joking. I’ve been sent 20 links in last 6 weeks and as soon as I say I don’t have data no one can help. Im@onto CISAS now hopefully they can help

  • AngieSomerside Angie Somers 🇪🇺🐕‍🦺🏖 (@AngieSomerside) reported

    @VodafoneUK Give me the option to leave Vodafone and go to a company that has decent customer services. #2monthswithoutdata

  • fmartinezsaso Francisco Martínez (@fmartinezsaso) reported

    @VodafoneUK how is it possible that you don't offer fibre connection in N43ET London? Working from home with a broadband connection is a real struggle. Do you have plans to build the necessary infrastructure to provide a decent service in our area?

  • stoner1968 @Stoner (@stoner1968) reported

    @OpenreachHelp 1hr and 28mins on the phone and the lady I spoke to said she'd put me through to Hybrid Connect team...10mins more and line went dead! The Internet is not working and @VodafoneUK have said there is a mast issue in this area! Why can’t BT tell me what is going on??

  • AngieSomerside Angie Somers 🇪🇺🐕‍🦺🏖 (@AngieSomerside) reported

    @VodafoneUK Just did that. No one has come back. Im onto CISAS now. Almost 2 months with no help

  • dale_mason1 Dale Mason (@dale_mason1) reported

    @VodafoneUK are you having issues with placing broadband orders on your website? Tried multiple times today and failed. Order is in basket but when I click checkout I get “something went wrong, try again”

  • dale_mason1 Dale Mason (@dale_mason1) reported

    @VodafoneUK Thank you for your reply. I have tried but they are not being very helpful and because the offer I want is uswitch they won’t help. Even though when I try placing a normal no offer order I get the same problem

  • ibeswick Ian Beswick (@ibeswick) reported

    @VodafoneUK What a terrible service i would like to cancel my 9 mobile services with you can someone please contact me #neverheardofmobilephones