Vodafone Outage Report in Gateshead, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (53%)
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Phone (29%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Gateshead, England
The most recent Vodafone outage reports came from the following cities: Gateshead, Sunderland, Newcastle upon Tyne, South Shields, Whitley Bay and Consett.
City | Problem Type | Report Time |
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Wi-fi | ||
Wi-fi | ||
Total Blackout | ||
Phone | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Julie Brown (@espanajules) reported from Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Julie Brown (@espanajules) reported from Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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breenster & 🐶 (@breenster) reported from Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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🏴Stephen Townsley (@stephent122) reported from Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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⭐️Jason⭐️ (@NewHartleyFire) reported from Newcastle upon Tyne, England
@VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!
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Tom Bray-field (@tom_bray) reported from Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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si grant (@shanekalvin42) reported from Wallsend, England
@GeorgeMonbiot @VodafoneUK Awful company! Had exactly the same issue .
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claireeyy (@claire_green20) reported from Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Tinybuddyskunk (@liamsholder91) reported from Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
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Annelise Hamilton (@AnneliseBeau) reported from South Shields, England
@VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.
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Dave John (@daveyboyfid) reported from Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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Jill Robinson (@jilly2010) reported from Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Zara (@ZaraStClair) reported from Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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richard roe (@ricaceroe) reported from Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Katie Wakenshaw (@katiewakenshaw) reported from Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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Julie Brown (@espanajules) reported from Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Rob (@robhinds) reported from Blaydon-on-Tyne, England
@kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long
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Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Dronsfield (@Dronso) reported
@VodafoneUK as someone who has used your services for over 5 years and my flat mate for even longer this service is genuinely terrible and would expect better
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Hazel ⫩ (@Zazzy27884) reported
@SkyHelpTeam The sky website is now give @VodafoneUK a run for their money in the race to the world's worst website
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Arpita (@ArpitaG77323546) reported
@VodafoneUK Very very disappointed with vi service. Maximu time network is very poor nd internet connection is very slow.
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Florence Gray (@florencewheels) reported
Is frustrating when are 2 bars of 4G signal on a 5 G phone, and the internet is not working. @VodafoneUK and in the same location is 1 bar signal from 4G phone and the internet at least is moving. @giffgaff
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Alex Petryna (@alxptryna) reported
@VodafoneGroup @vodafone @VodafoneUK New broadband Pro connection, 2 of your WiFi 'experts' can't get it to connect and now your advisor hung up on me after an hour on hold! Sort this out or I'll have to cancel and get another provider!
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wendy king (@WKD_99) reported
@VodafoneUK why is your signal so poor? This is making me very sad today 😢😡
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Clare McCarthy (@bajir1927) reported
@VodafoneUK I completed the checks on Vodafone's trade in tool to trade in my old phone and get a monthly discount. My old phone passed the checks but I keep getting texts saying I haven't completed them. Is anyone else having this problem?
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Josh (@JoshSimpson02) reported
@VodafoneUK I’m so happy when… you stop removing our numbers from our account and we actually have signal
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Matt (@GY1Matt) reported
@SamsungUK @SamsungMobile Is there any plausible explanation why the battery on my S20 5G has started to only last 4 hours max with mild use since my 2 year contract with @VodafoneUK ended 10 days ago? I haven't had this problem with it previously...
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Josh (@JoshSimpson02) reported
@masonoleary3 @VodafoneUK They blocked my SIM last week, my Mum contacted them about it. Heard nothing back and now my Mum’s SIM has also been blocked. Said they’ll get back to her again… honestly the worst network ever.