Vodafone Outage Report in Gateshead, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (26%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Gateshead, England
The most recent Vodafone outage reports came from the following cities: Consett, Hebburn, Newcastle upon Tyne, Prudhoe, Sunderland, Washington, Stanley and South Shields.
City | Problem Type | Report Time |
---|---|---|
Consett | Phone | |
Hebburn | Total Blackout | |
Newcastle upon Tyne | Internet | |
Newcastle upon Tyne | Internet | |
Prudhoe | Phone | |
Sunderland | Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Payne
(@NickPayne13) reported
miss sold, misinformed and @VodafoneUK customer service missing what there role is! 5 hrs spent on the phone and web chat this week and CS advisor just 'huffed' and told me she's missed her break & training dealing with my issue. #theirony #goodbye
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anup sharma
(@Anup_Shr) reported
@VodafoneUK Its a 3 year old issue so Vodafone needs to investigate
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Jonathan
(@Jonatha02318226) reported
@VodafoneUK One of the WORST companies I’ve ever encountered. Shockingly bad customer service. They are excellent at surprising you at just how bad they can be. Exceptional at creating active NEGATIVE good will with customers. Would gladly pay money to see them go bankrupt.
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Sean McWilliams 🤓
(@Sean_McW88) reported
Merry Christmas @VodafoneUK. My internet is down. I’ve restarted my router a couple of times, but no joy. Can you help me out? 🎅🏼
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anup sharma
(@Anup_Shr) reported
@VodafoneUK Vodafone spoiled my Christmas by blocking numbers that I speak to my family on. These two numbers are unable to receive calls or text from any Vodafone sim anymore as VF calling network blocking them 07735262342 & 07411407842. Vodafone network team not ready to help.
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Tingis
(@tingis66) reported
@VodafoneUK the veryme rewards app hasn't been working since yesterday. Can you please fix ASAP? Need cinema tickets for tonight! #verymerewards
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anup sharma
(@Anup_Shr) reported
@VodafoneUK Why can't Vodafone resolve issues on a timely basis. Its been months Tkt ID 1-nerp6qag
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R123
(@rohgid) reported
@VodafoneGroup your Mumbai area had plenty call drops. The local office is closing complants with issue being unresolved. And when we revert with problem continue they call back and argue. @9085242993S @VodafoneUK
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Joshua
(@JoshAmpong) reported
Dear @VodafoneUK and @ThreeUK I hope you'll not be sending any messages through on behalf of someone I know. Try that nonsense and I'm happy to cancel my contract.
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Andrew Stennings
(@stennings) reported
@VodafoneUK the attitude and manners of your 2nd line technical agent Based in Egypt is beyond deplorable!!! Worst customer service I have ever received! Beyond disgusted as a longtime Vodafone customer. All lines will be cancelled at the end of contract!