Vodafone Outage in Newton Aycliffe, County Durham, England

@VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

@VodafoneUK I don’t think I’m using it though never claimed nothing can I cancel it

Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

@VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

@VodafoneUK I guess your not taking this problem serious #vodafone no signal

I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

@VodafoneUK your services are a fecking joke. Customers services is awful. No support at all. #yourshit

@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

@VodafoneUK thanks for being absolutely no help at all

@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

Well @VodafoneUK your 4g is crap I’ll be seeing you next upgrade after many years together ££££££££££ you’ve had of me over the years ... partners ee no problems

@VodafoneUK I've been promised a call back twice on 2 separate occasions since Sunday. No phone call. Simple issue to resolve and you just can't get @VodafoneUK to respond. Well done for putting your customers first. Unacceptable.

@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi

@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP

@Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone

@VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already

@VodafoneUK possibly the worse customer service I have ever received, if you choose to use an internet service please make sure your companies communications are flowing throughout

@VodafoneUK @O2 doing nothing for anyone trapped on their network

@mcsquidge @VodafoneUK @barnardos @BritishRedCross @safelives_ @bt_uk And now "customer services" won't help as I've logged a formal complaint and they don't comment whilst matters are being "handled" by them

@VodafoneUK It's fine, it seems like @bt_uk have sorted their act out since being shamed in the media and the internet has been fine for the time being. Excuse me for not accepting your help when I'm well aware that the problem isn't on my end. Thank you.

@VodafoneUK . Very poor, took me 3 + hrs of live chat today to get Vodafone to top up a dongle that I paid for & came out of my account on the 28th, she is 70+ years old & isolating & enjoys using her tablet, could try harder

@VodafoneUK yet again Internet down and won't come back on...

@VodafoneUK not including the hours spent on customer service at the start of the contract trying to actually get it sorted, promised call backs missed, jumping through hoops to even get technical help.

@ljsurrage @VodafoneUK OMG don’t 😭 we have the exact same issues and it seems as though you have to complain online in order for someone to do something and even that doesn’t work.

Don’t ever get @VodafoneUK internet. Worst experience ever

@__lifeofsai @VodafoneUK If I think for too long about the phonecalls I’ve had with them over our broadband I actually have to lie down for quite some time

Defo moving phone providers after that @VodafoneUK are crap😣😣