Vodafone Outage Report in Chester-le-Street, County Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet |
Community Discussion
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Vodafone Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Heathermac💙
(@heatherrawles) reported
@GeorgeMonbiot @VodafoneUK This is utterly shocking, for most companies/services, a polite call with a copy of the death certificate would suffice. Lost my mum a year ago, admin stuff is horrible but usually efficient and courteous.
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Jeane Anderson
(@Jeaneauk1) reported
@carolinep0 @GeorgeMonbiot @VodafoneUK Same here, rude, ignorant, hostile and unprofessional customer services.
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ArianedieRakete 🚀
(@rakete101) reported
@MarkMah11343144 @GeorgeMonbiot This is true. But at some point unacceptable behaviour shown by @VodafoneUK and the very poor of choice regarding the collection agency is just bad for the image and unpleasing for the public eye/ reputation. Further how can something like a proxy can be ignored by a company ?!
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Kim
(@KimMears1) reported
@GeorgeMonbiot @VodafoneUK Sadly I’m not surprised at this at all @VodafoneUK customer service is appalling. It took me months to get money back they kept taking from my account and wouldn’t cancel. When I finally extricated myself from their disgraceful service they called to ask if I would return! NEVER!
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Alan maynard
(@Alandmay) reported
@GeorgeMonbiot @VodafoneUK Hi George. Really sorry to hear about your circumstances. I called O2 earlier today about changing my account terms and was really impressed with their helpfulness and speed of response. Admittedly I was not trying to cancel.
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Paulo
(@Paulo_1875) reported
@VodafoneUK @GeorgeMonbiot Reading that is horrifying 😳 Well that well a truly puts @vodafoneuk in my companies never to use file.
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Queen of Clean
(@sullivanclean) reported
@beesinateacup @VodafoneUK I gave up trying to get it sorted. They confirmed that my email address is being used for two accounts. Yet they will not contact the other account holder to query this. What is odd is that the other account holder must never have received an email from Vodafone all these years!
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Ian McHugh
(@greentriangleuk) reported
@BenjaminBallA @GeorgeMonbiot @VodafoneUK My partner had a longstanding issue quickly resolved by contacting CEO too. He must have a big dept! PS. Top Tip: Don't agree contract changes on the phone with them.
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Donna B-H #toriesout 💙
(@donnabharris49) reported
@VodafoneUK @GeorgeMonbiot ****** @VodafoneUK, is that the best you can do….speak to our BOT, who will eventually put you through to an adviser??! WOW, I’m appalled at this awful customer service. I am not a Vodaphone customer and now, I will never be one either!!!
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Grace Forell
(@grace_forell) reported
@VodafoneUK Hello, I'm trying to unlock an old phone that I bought from you as my current phone is broken. You gave me an unlock code but it's not working. Can someone help please?