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Vodafone Outage Report in Chester-le-Street, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Chester-le-Street, County Durham, England 03/25/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Vodafone Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.

  • AllenDCJnr Allen Curtis (@AllenDCJnr) reported from Sunderland, England

    @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

  • justnicholajane Nichola Jane (@justnicholajane) reported from Ryton, England

    @VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • GazzaG1 Gary Ayre (@GazzaG1) reported from Wingate, England

    @VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP

  • M0RNR Brian Pickup (@M0RNR) reported from Sunderland, England

    @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

  • SpartinMartin84 SpartinMartin (@SpartinMartin84) reported from Whitburn, England

    What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • DarrenMeadows01 Darren Meadows (@DarrenMeadows01) reported from Peterlee, England

    @Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone

  • justnicholajane Nichola Jane (@justnicholajane) reported from Ryton, England

    @VodafoneUK get your shit together, 3 days of me web chatting to try fix my phone only to be told it’s a network issue with more people involved too. I need my phone, I work away 🙄🙄🙄😡

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • s_t_u_a_r_t_p Stu Paterson (@s_t_u_a_r_t_p) reported from Peterlee, England

    @VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi

  • liam27OFFICAL Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England

    @VodafoneUK is running very slow today even on 4g

  • safcbrett Brett Redmayne (@safcbrett) reported from Sunderland Bridge, England

    @VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already

  • 468jimmy The coffee bell (@468jimmy) reported from Newcastle upon Tyne, England

    @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

  • chrisfruss Chris Russ (@chrisfruss) reported from Crook, England

    @redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.

  • Paulhut20013625 Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England

    @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Rob_CoolmanLFC Robert Coolman (@Rob_CoolmanLFC) reported

    @VodafoneUK Surely you need a charging brick to be able to use the phone. What a stupid thing? Who thought of that nonsense?? So basically he's purchased a phone without a charger?? So until he can get a charger he can't use his phone what a load of bollocks

  • TwixLogic Ashley (@TwixLogic) reported

    Wouldn’t bother with @VodafoneUK - 5 days, no internet, people telling me I’ll get a call back within 24h, nothing. Told issue resolved, still here. Now it’s bank hols so probably nothing till Tuesday. Next step is Ofcom as I can’t seem to speak to anyone relevant at Vodafone 🙃

  • msskillen Mark Skillen (@msskillen) reported

    @VodafoneUK Done. Waiting and my wife is still on the phone. This was a mistake on Vodafone side that was admitted and we are now being told we should just hotspot through our phones to solve the issue, sorry that’s not good enough to have to use our personal mobile data allowance

  • msskillen Mark Skillen (@msskillen) reported

    @VodafoneUK This is having serious impact to my family’s working arrangement. Vodafone are telling us there is no way to get reconnected for something that is not our fault. Over 4 hours today on phone and we could not work and we’re still paying for this service. Can you please sort this

  • fluxe__ fluxe (@fluxe__) reported

    wtf other flats in my building still list up to 1 gbps being available @VodafoneUK how does this happen

  • DavidWhite_IO David White (@DavidWhite_IO) reported

    @VodafoneUK I’ve just spoken to your customer service team, all should be fine but I would 100% get training for your Woking branch. One hour to upgrade for them to then tell me the computer isn’t working!! Shocking

  • Evans1Ce Derby Den (@Evans1Ce) reported

    @VodafoneUK Disgrace again, 30 minutes waiting on live chat as I requested the PAC codes for both phones, put through to retentions, waited 30 minutes.....only to be cut off by Connor. I can't wait to leave because after 20 years of being with you, your customer service is bad

  • paigerhianne_ Paige 🍊 (@paigerhianne_) reported

    @VodafoneUK hi, I’m having trouble with the Chili code for a free movie. I chose to gift it but the window closed before I had chance to send it via message now I don’t know how to do that?

  • fintanbear Andy N (@fintanbear) reported

    @VodafoneUK hello. I requested caller display on my landline on Saturday evening. I was told it would be active in 24 hours. I didn’t think Sunday would be included but it is now 5 working days and still not active. Is there anyone who can help, please?

  • lynseyrees lynsey smith (@lynseyrees) reported

    @VodafoneUK 1hr 46minutes on the phone for the call to be disconnected spent 2 hours on the phone last month as well an absolute nightmare when you want to get something sorted totally disappointed customer who can’t wait to leave angry 😡