Vodafone

Vodafone Outage Report in Chester-le-Street, County Durham, England

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Chester-le-Street, County Durham, England 12/10/2025 18:55

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomDurham Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomGateshead Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

  • daveyboyfid Dave John (@daveyboyfid) reported from Longbenton, England

    @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • MrJamesCCC Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • wireinthebrain John Fletcher 🐝🌹🌻🦖 (@wireinthebrain) reported

    This is dreadful customer service @VodafoneUK @VodafoneGroup

  • LukeTwomey_ Luke 🇵🇸 (@LukeTwomey_) reported

    @chloesometimes @VodafoneUK Annoying! Currently on Sky and it’s decent Fiber! Stay away from BT and TalkTalk, horrible experiences with them

  • suecoo66 🆂🆄🆂🅸🅴 (@suecoo66) reported

    @VodafoneUK spent ages on chat app with 1 of your agent who told me the line was fine when obviously it wasn't as found out the next morning the who area had a broadband outage

  • sistlavamsi sistla vamsi krishna (@sistlavamsi) reported

    @VodafoneUK Unbreakable Internet or Unworkable Internet ?? Having issues with our internet activation coupled with customer care giving completely unholdable promises.

  • Helti16 Nah.Not.Now. (@Helti16) reported

    @EE seems you guys aren't as good as all you hype up to be. Eg: open air platform at Baker St - no data, on the bus to Kingston - slow data. Visiting a friend in Epsom - data that bad Web site freezes. Are you 🤥🤥 same as @VodafoneUK to boost sales? Thinks you is 🤔

  • ken_hobbs Ken Hobbs 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺3.5% #RejoinEU (@ken_hobbs) reported

    Come on @VodafoneUK On SW Train from Portsmouth to London. Still no flipping signal. Train Wi-Fi rubbish. Surely you can do better.

  • TomMettam Tom Mettam (@TomMettam) reported

    @VodafoneUK No, he's there to attempt to save you money in support costs, and all he does is infuriate people.

  • sistlavamsi sistla vamsi krishna (@sistlavamsi) reported

    @CityFibre Been more than 30 days since my promised activation date. @VodafoneUK keeps saying that you guys need to fix cable some times and pole box some other times. Amid this I see flyers in my mail, saying city fibre is here, pls join. Pls fix the issue.

  • RamonHolland Ramon Holland 💙 (@RamonHolland) reported

    @VodafoneUK can you help?!? 2 hours in a queue on customer service for the line to fail!! Not great!!! Looking to move our broadband across to a new property.

  • CanalZone66 Kelley Jo (@CanalZone66) reported

    @minicheff90 @VodafoneUK Same thing happen to here I wasn’t able to login my account regardless I have made several complain to their team but luckily I was directed to JONATHAN_MITNICK on instagram by a friend and they help me fix my account back