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Vodafone Outage Report in Chester-le-Street, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Chester-le-Street, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

CityProblem TypeReport Time
Newcastle upon Tyne Total Blackout 2 months ago
Newcastle upon Tyne Total Blackout 2 months ago
Newcastle upon Tyne Phone 3 months ago
Gateshead Phone 4 months ago
Gateshead Internet 4 months ago
Newcastle upon Tyne Internet 5 months ago

Community Discussion

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Vodafone Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • mackemviking
    David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • atkinsonbuild_s
    atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • atkinsonbuild_s
    atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • guffsafc73
    𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • richie_COYS_316
    Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

  • richie_COYS_316
    Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • JAKEWD1993
    JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • Highlander2700
    Chris Saunders (@Highlander2700) reported from Spennymoor, England

    I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

  • LeeSArchibald
    L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • kirstynewcastle
    kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • debbieskywalker
    Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • sarah_1307
    sarah martin (@sarah_1307) reported from Gateshead, England

    @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

  • juwjuw02
    Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • Joanne_0306
    Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • juwjuw02
    Julie (@juwjuw02) reported from Sunderland, England

    So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

  • PlannerMarj
    David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

  • JonnyMiller5
    Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.

  • atkinsonbuild_s
    atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

  • polis5026
    Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • JAKEWD1993
    JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • pompeyhedge
    ed francis (@pompeyhedge) reported

    @Bedford_Hatter @VodafoneUK Don't do it. Their service is deteriorating, zero customer service and bills rocketing, for this pleasure.

  • ducky79
    Mark Allard (@ducky79) reported

    @VodafoneUK it’s still not working. 4 days now! What’s happening and when can we expect to get a signal again?? This is rather frustrating now.

  • pompeyhedge
    ed francis (@pompeyhedge) reported

    @KenyanMoe @VodafoneUK Sorry mate you've got no hope. Until they merge with Three and share their network it won't happen.

  • misshewardine
    ♔ Hewardine™ ♔ (@misshewardine) reported

    The @WeAreOpenreach manager turns up early doors on the Saturday as promised. Problem is he’s “never seen one like this before” and “doesn’t normally do @VodafoneUK connections”. He got it all set up and left. So all was good we thought.

  • C003KEE
    Paul Cooke (@C003KEE) reported

    @VodafoneUK hi, can you let me know the email address for customer services please? The online chat is too long winded. Just need to makes some changes to my account. Many thanks

  • Divasjustdoit
    DivasJustDoIt (@Divasjustdoit) reported

    @VodafoneUK not impressed with recent service, requested house move and told the advisor multiple times I needed internet at my current address until 12/4. I was disconnected on Monday 27/3 and told that I cannot have my broadband reactivated! I will be 3 weeks without internet!

  • charliewoodhaam
    Charlie Woodham (@charliewoodhaam) reported

    @VodafoneUK Hi I need to amend my DD to a new bank account. I tried to do it online but they had trouble checking my details. I called, as instructed, but when you choose ‘amend DD’ as an option on the call, you get sent an automated text and the call ends. Please assist.

  • Hortonious101
    Martin J Horton 💙 (@Hortonious101) reported

    @VodafoneUK Thank you,Jason. I'm on the phone with one of your technical guys, if that doesn't work then I'll get back in touch with you.

  • telspl
    Steve (@telspl) reported

    @VodafoneUK I tried to enquire about a 15% increase you have added to my fixed contract. It’s nearly impossible to get hold of you and I paid £6 to acquire your number privately, 21 mins then to wait for a supervisor - shocking customer service 🤬🤬

  • Lisa_Williams5
    Lisa Marion Williams (@Lisa_Williams5) reported

    @VodafoneUK do not use Vodafone. Their customer service is appalling. 11 years of receiving post for the previous occupant and they have been advised multiple times of this. DMs sent and webchat.