Vodafone

Vodafone Outage Report in Chester-le-Street, County Durham, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Chester-le-Street, County Durham, England 03/10/2026 05:20

March 10: Problems at Vodafone

Vodafone is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • RebeccaWMedia Dr Rebecca Whittington (@RebeccaWMedia) reported

    @VodafoneUK Thanks, but yesterday our live chat experience was so poor I’m not sure I’d be any further on this evening, our customer service experience has been terrible. And I am perplexed as to why it breaches data protection to tell me if there are network problems for @vodafoneuk in LS29

  • thedansurridge Dan Surridge (@thedansurridge) reported

    @VodafoneUK so annoyed and angry with your broadband customer service - had a hardware issue with router last week, was expecting an exchange. Called this morning to check ETA and it turns out not only was the order not put in I now have to have a engineer visit before sending!

  • HLU1982 Helen Urie (@HLU1982) reported

    @VodafoneUK are there broadband problems in E8, London ? Connection keeps dropping, not ideal when I have multiple zoom meetings

  • sapsted Tom Sapsted (@sapsted) reported

    @VodafoneUK would it be possible to get some extra data for a few days for my mobile so I can wfh? My @EE broadband has gone down and the fix time is 24-48 hours! Would prefer not to get fired... The outcome of this will decide who is the best network 🤔

  • ishwarC48925992 ishwar Choudhary (@ishwarC48925992) reported

    @VodafoneUK Making complaints about network issue for more than 40 days.. issue not solve..wasting time & stress to me.. last contract with Vodafone.. poor customer service.. very poor network..

  • RebeccaWMedia Dr Rebecca Whittington (@RebeccaWMedia) reported

    Hello @vodafoneuk we’ve been without broadband for 24 hours now. We spent at least 2.5 of those hours on your support chat, only to be told there is an Openreach problem in our area. So, can you confirm if that’s still the case in LS29?

  • damien_a_p Damien A Passmore (@damien_a_p) reported

    Well, @VodafoneUK, this morning you lost a customer. Two weeks of problems of your creation and "customer service" advisers that couldn't add a shred of humanity, understanding or ability to fix YOUR mistakes. Absolutely unacceptable levels of customer care.

  • damien_a_p Damien A Passmore (@damien_a_p) reported

    @ShitThingsRDG @VodafoneUK It's crazy. I know from my time there that they worked their arses off to improve the problems (and profile) of their customer service and it just feels like it's back to that substandard level again. An inflexible inability to recognise when a customer has been wronged

  • XAirMedia XAir (@XAirMedia) reported

    @TFM_MarkDavison @VodafoneUK I was with @VodafoneUK and they secretly over charged me... I was paying £22 for 2GB of data unlimited phone calls and messages. I'm now with BT I'm paying £20 for unlimited data minutes and texts. Tbh vodafone is just terrible.

  • robinmckelvie Robin McKelvie (@robinmckelvie) reported

    So @VodafoneUK @VodafoneUKBiz despite repeated assurances you’ve not bothered keeping my old business landline. Going to take 10 days to get it transferred back. Terrible way to treat customers, business or otherwise. Any excuses?