Vodafone Outage Report in Chester-le-Street, County Durham, England

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (54%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Chester-le-Street, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Phone	3 months ago
Gateshead	Phone	4 months ago
Gateshead	Internet	4 months ago
Newcastle upon Tyne	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

• 
  Mr James 📚 MCCT (@MrJamesCCC) reported 14 seconds ago from Wallsend, England

  @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

• 
  Lady MJ (@Pinkandwild) reported 1 minute ago from Willington, England

  @VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported 4 minutes ago from Walker Gate, England

  Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

• 
  Rob (@robhinds) reported 6 minutes ago from Blaydon-on-Tyne, England

  @kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long

• 
  si grant (@shanekalvin42) reported 7 minutes ago from Wallsend, England

  @GeorgeMonbiot @VodafoneUK Awful company! Had exactly the same issue .

• 
  Geoff Wade (@GeoffWadeSwim) reported 9 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Julie Brown (@espanajules) reported 9 minutes ago from Newburn, England

  @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

• 
  amieenotaimee 🌻 (@ams_larssen) reported 20 minutes ago from Sunderland, England

  @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

• 
  Lady MJ (@Pinkandwild) reported 21 minutes ago from Willington, England

  @VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!

• 
  ⭐️Jason⭐️ (@NewHartleyFire) reported 25 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!

• 
  Annelise Hamilton (@AnneliseBeau) reported 32 minutes ago from South Shields, England

  @VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.

• 
  Tinybuddyskunk (@liamsholder91) reported 38 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK why is the app not working for ??

• 
  Julie Brown (@espanajules) reported 41 minutes ago from Newburn, England

  @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

• 
  Lady MJ (@Pinkandwild) reported 42 minutes ago from Willington, England

  @VodafoneUK why are you ignoring me?!!! At this rate I WILL need to speak to Ebs about the complaint you created on my behalf. Read my DM’s NOW please!!!!

• 
  g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported 43 minutes ago from Seaham, England

  @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

• 
  richard roe (@ricaceroe) reported 44 minutes ago from Lanchester, England

  Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

• 
  paul mcgeary (@macca554) reported 47 minutes ago from Peterlee, England

  @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

• 
  Gerbil (@handbagwarrier) reported 53 minutes ago from Seaham, England

  @VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown

• 
  Dave John (@daveyboyfid) reported 58 minutes ago from Longbenton, England

  @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

• 
  Katie Wakenshaw (@katiewakenshaw) reported 58 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abel (@vanherab) reported 5 minutes ago

  @VodafoneUK your internet access on 4G mobile data is not working again in TW1 (St Margaret’s) area. It has been the same issue on and off for weeks now. This is unacceptable and terrible service. What is going on???!!!

• 
  Sarah Ardin (@ArdinSarah) reported 5 minutes ago

  @victoriasnoddy4 @VodafoneUK Did this get resolved? Having a similar problem myself and struggling to get answers

• 
  Sean gill (@MrSheen78) reported 6 minutes ago

  @VodafoneUK you need to sort out your customer service in your poole branch. Was told just no i must wait until 3:30pm for an appointment. 4 people in the shop and only 1 member of staff with customers the others are just standing at the till. #jokers

• 
  Charlotte (heretherearebooks) (@herethererbooks) reported 8 minutes ago

  @tonyswinton1 @VodafoneUK I switched from Vodafone (terrible experience) to Virgin Mobile, cheaper and honestly haven’t had any problems. Would definitely recommend 🙌🏻

• 
  Alex (@Its_2378) reported 8 minutes ago

  @VodafoneUK as a customer who is thinking about leaving you next month, your customer service is doing everything they can to push me sooner! #notahappycustomer

• 
  EFCSD (@EFCSD5) reported 8 minutes ago

  @jacobbarnett29 @VodafoneUK I am also having a terrible time with an esim. @VodafoneUK you do nothing to help x

• 
  James Lamb (@Lamb2ja) reported 12 minutes ago from Reading, England

  @VodafoneUK hi, I’ve had no service for 2 days now. I did a sim swap to rain but it went through twice and sim isn’t working and can’t connect through esim. Some to web chat yesterday and they said they couldn’t do anything. Any thoughts on how to sort please

• 
  Gordon Tant (@125f8) reported 15 minutes ago from Sandy, England

  @VodafoneUK Well first off if you’re going to use my name at least pay me the courtesy of spelling it correctly. Second. I’ve never ever signed up for you’re adverts

• 
  Jo || 🐱 🪡 📚 (@BookishQuine) reported 22 minutes ago

  @pemlife @VodafoneUK So sorry that happened to both you and your Gran. As a company they’re scum. Sadly the majority of the staff are lovely but their hands are tied by process and procedure and lack of management support. They’re the worst company I’ve never had dealings with.

• 
  Martha Henson 💚🌍 ‏ (@marthasadie) reported 22 minutes ago

  @VodafoneUK Woohoo, 3 hours 10 minutes and still unresolved and still having to continually re-explain the issue to a new person. At least I now have a complaints ref but at this point I'm about to take my 20+ year mobile and broadband account elsewhere because wowzers this is bad