Vodafone Outage Report in Chester-le-Street, County Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Vodafone outage reports came from the following cities: Gateshead and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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Vodafone Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Chris Saunders
(@Highlander2700) reported
from
Spennymoor, England
I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Fred Irwin
(@fredwin) reported
@GeorgeMonbiot @VodafoneUK Vodafone are the literal worst.
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Zak Ruffin
(@phastazak) reported
@GeorgeMonbiot @VodafoneUK Vodafone is an awful company. Their tax record in the UK is shameful.
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Shinus73
(@Shinus731) reported
@GeorgeMonbiot @VodafoneUK Standard - recently cancelled a direct debit for infirm mother in law’s account, as we were unable to find out how to cancel. Letter from debt collection agency within two weeks. Never previously missed a payment since taking out the contract in 1999!
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Previously on Waiting on hold for Customer Support
(@lukeyook) reported
@GeorgeMonbiot @VodafoneUK This is worth fighting for. And not just against Vodafone. I had issues dealing with Plusnet. They disconnected our internet claiming we missed a payment, however I had proof I paid it. I went through and looked at the timing, and they actually disconnected us…
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Tom German
(@T0mGerman) reported
@GeorgeMonbiot @VodafoneUK They were predatory and aggressive when my brother accidentally ran up a large roaming bill working abroad. It was before the EU effectively stopped all that. I determined back then that I'd never use them. I hope they change or someone answers for it because this is disgusting.
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Colleen Molloy 🧡
(@ColleenMolloy8) reported
@GeorgeMonbiot @VodafoneUK Sorry to hear your story. I and my employer spent 25+ hrs over 7 mths on phone to @VodafoneUK trying to get them to understand they were doubly charging me & employer for same contract. Took Ombudsman, loss of handset & 5 weeks of no line before I was reimbursed. Never again.
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Michael Gardiner
(@Michael04895175) reported
@GeorgeMonbiot @DavidOlusoga @VodafoneUK I’d never go back to them, took me two months to cancel my account after my contract had run out. Ridiculous company
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Velo Drome
(@velodrome100) reported
@GeorgeMonbiot @VodafoneUK Well done George for calling out Vodafone like this. I have elderly parents and it shocks me just how poor *some* large companies are at dealing with the elderly. Vodafone clearly amongst the worst. Best wishes to your father after having to deal with this stressful nonsense.
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Rachel Hickman
(@HickmanRach) reported
@GeorgeMonbiot @VodafoneUK Also had a terrible experience with Vodafone, didn’t put a cap on my dongle & charged me hundreds for going over my data limit by a tiny amount. No text or warning whatsoever & their app showing my data usage was broken. Felt like a deliberate strategy to trip people up
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Mandx
(@fiesty_mammy) reported
@GeorgeMonbiot @VodafoneUK This is very similar situation we found ourselves in last year with @VodafoneUK despite having a POA for my father in law. Unhelpful, rude, debt collection agency, bills which we paid as they were threatening, and no understanding or empathy of the situation.