Vodafone Outage Report in Chester-le-Street, County Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (13%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Vodafone outage reports came from the following cities: Gateshead and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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Vodafone Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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The coffee bell
(@468jimmy) reported
from
Newcastle upon Tyne, England
@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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SpartinMartin
(@SpartinMartin84) reported
from
Whitburn, England
What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year
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Allen Curtis
(@AllenDCJnr) reported
from
Sunderland, England
@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !
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Gary Ayre
(@GazzaG1) reported
from
Wingate, England
@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP
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Brian Pickup
(@M0RNR) reported
from
Sunderland, England
@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.
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Ｓｔｕ Ｐａｔｅｒｓｏｎ
(@s_t_u_a_r_t_p) reported
from
Peterlee, England
@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
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Darren Meadows
(@DarrenMeadows01) reported
from
Peterlee, England
@Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone
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Hutchy
(@Paulhut20013625) reported
from
Sunderland Bridge, England
@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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Nichola Jane
(@justnicholajane) reported
from
Ryton, England
@VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!
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Brett Redmayne
(@safcbrett) reported
from
Sunderland Bridge, England
@VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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jimbo
(@freeway1977) reported
@VodafoneUK hi, I seem to be having a lot of trouble paying my bill to you guys. I can’t access my account, I can’t register an account. Your talking robot is no help either. Please advise if you’d like me to give you some of my money.
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chris roke 🇬🇧
(@croke69) reported
@VodafoneUK Why is there no rewards being a loyal customer. Look at upgrading via your app deal I like is £38 go on a different website get same for£23 and it still Vodafone service. How that make sense
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Sian Jordan Designs
(@dame_ink) reported
@VodafoneUK is the app chat down? Been trying for 3 days, keeps saying something went wrong
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Mark Phillips
(@wondermouse) reported
OK @VodafoneUK This is the final straw. After cutting off my data for a week and losing my number for 3 days you've emailed saying my next bill is £96.04! What the actual F? Your incompetence is staggering. Are you all on drugs? Stop f++king with my account! #justsayno #WTF
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deb clarke
(@clarkedeborah) reported
Hello @VodafoneUK your uselessness continues. Call from customer services got nowhere. Now cannot cancel account without ringing. Please take this as notice I am terminating account. Not prepared to spend another hour on your nonsense
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Gareth Leitch
(@GarethLeitch) reported
@VodafoneUK @VodafoneGroup I have been a customer for 8 years but the way you’ve treated me over the past couple of months has been so disappointing, incredibly stressful and downright wrong. My case is ongoing.
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Sophie Peckham 🖤
(@FifiPeckham) reported
For a communication company @VodafoneUK are beyond awful. Can't actually speak to a human. Just their godawful online chat! Someone please respond and just answer a phone!
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Vinny
(@Vinny99457039) reported
@VodafoneUK Your directors complaints team is that shockingly awful that they had put two deadlock letters to me and upon inspecting their own work they found out that they had made mistakes and on both occasions the deadlock letters have been retracted A complete disgrace
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Tash
(@Tash_A_Lash) reported
@VodafoneUK I’ve been a customer of yours for literally about 20 years. Just popped into your Haverfordwest store to ask for some help with regards to an upgrade to a IP13 phone as I needed more info regarding plans…only to have the girl working in there essentially tell me….
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Cyclefree
(@Cyclefree2) reported
@VodafoneUK The worst service I have ever encountered.