Vodafone Outage Report in Chester-le-Street, County Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet |
Community Discussion
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Vodafone Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Annelise Hamilton
(@AnneliseBeau) reported
from
South Shields, England
@VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.
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Tinybuddyskunk
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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Rob
(@robhinds) reported
from
Blaydon-on-Tyne, England
@kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long
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⭐️Jason⭐️
(@NewHartleyFire) reported
from
Newcastle upon Tyne, England
@VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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Gerbil
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Adie Richards (Requires 4 AA Batteries)
(@grandadbaldy) reported
@VodafoneUK There's hardly been any service in the CA9 area (Cumbria) for last 3 or 4 days & have just seen FB post saying it could be another 6 days before it's rectified. Will we all be getting our bill reduced by at least 1/3rd for this month?
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geoffrey harris
(@geoffharris25) reported
@VodafoneUK Sadly my phone battery life has halved. Probably because it's searching for a signal all day. Also the wifi calling is not so consistent.
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Tom Neal
(@TomNeal89) reported
@VodafoneUK PLEASE URGENTLY CALL ME - BEEN TOLD AT LEAST ANOTHER 24 HOURS WITH NO PHONE, 48 HOURS TO GET CUSTOMER SUPPORT TO CALL BACK. HELLLLLLLLPPPPPPP!!!!!! I'll DM alternative number as my main line is of course not working
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Tom Neal
(@TomNeal89) reported
@VodafoneUK Replied to your DMs and no action since 8AM. Now on the phone for the 4th time to try and get this issue sorted. NOW 48 HOURS WITH NO ACTIVE PHONELINE. Shame that 'together we can'-not actually fix the problem!!! #StillDisconnected
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Bally Jalaf
(@bally_jalaf) reported
@VodafoneUK 4g is very slow in Ub10 9et area. Are there issues?
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Joy Debenham Burton💜
(@ziegfieldstar) reported
@VodafoneUK just had an email with competition to win all sorts of prizes. Would prefer a phone where I’ve got service instead of none most of the time.don’t bother ask me to DM. Pointless. I need a phone call not a million txts Useless
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A$AP FLA$H
(@i_am_marms) reported
@VodafoneUK Gave up after being hold for 50 minutes, joke of a company! Without being on hold again how do I tell you I want to cancel my contract?
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Harry Wood 🕷 #COVIDisAirborne
(@HarryIWood) reported
What the hell's wrong with @VodafoneUK ? Online upgrade not working, call centre has no one available, online chat not working! Nothing working! @Ofcom
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Colin Knight
(@colin1951uk) reported
@VodafoneUK Hi, could you check the transmitter for the Eastleigh SO50 5ps area please. It’s either been at a snails pace or cutting out at various times of the day since Sunday. If it’s not a known issue it needs to be looked at. I’m using WiFi to get by at the moment. Thanks.
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Eddy
(@EddyM93) reported
After 10+ years with @ThreeUK, I’m glad to be leaving them. 0 loyalty to their customers and love to assign blame. Poor customer service- Will not be returning. @VodafoneUK @O2 What do you have for me?