Vodafone Outage Report in Chester-le-Street, County Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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Vodafone Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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Allen Curtis
(@AllenDCJnr) reported
from
Sunderland, England
@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Gary Ayre
(@GazzaG1) reported
from
Wingate, England
@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP
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The coffee bell
(@468jimmy) reported
from
Newcastle upon Tyne, England
@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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Hutchy
(@Paulhut20013625) reported
from
Sunderland Bridge, England
@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
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Ｓｔｕ Ｐａｔｅｒｓｏｎ
(@s_t_u_a_r_t_p) reported
from
Peterlee, England
@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
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Chris Saunders
(@Highlander2700) reported
from
Spennymoor, England
I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
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Brian Pickup
(@M0RNR) reported
from
Sunderland, England
@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Heath
(@axwellplumbing) reported
@dpd @VodafoneUK my new phone was supposed to be delivered on Tuesday. It never turned up.
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Hiten Patel
(@Hiten_808) reported
@VodafoneUK How disappointing, I've been a loyal customer of Vodafone for over 9 years. Called for a new deal and they just read out what was offered to any new customers on the Vodafone website. Great stuff.
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Aleks
(@AleksE125) reported
@VodafoneUK Vodafone makes billions, billions in profit and yet no help
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Steve W
(@Steve_Dangerous) reported
@VodafoneUK worst #customerservice ever! #tobi is a waste of time. 5 chat sessions totaling over two hours and you can’t process a simple refund of £18.91 after YOU withdrew my mobile service! Staff make promises that don’t or can’t keep or just drop of chat @Ofcom #disappointed
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Chris Grose 🦒
(@ChrisGrose2) reported
@VodafoneUK why is your customer care so f***ing useless?
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♔ Hewardine™ ♔
(@misshewardine) reported
What we do have is the offer to leave the contract without any early termination charges. Is this @VodafoneUK admitting that they have no clue what they’re doing, what the fault is or any idea of how to fix it?
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Michelle
(@Michell78492363) reported
A local Vodafone shop upgraded my partners contract 8 months ago. Went to get new screensaver today and was told to go to Amazon as they only cater for new upgrades. Such bad after service @VodafoneUK
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hellomynameisAdam
(@ajm398) reported
@VodafoneUK eh? Hello. We're sorry, due to a technical issue your bill is slightly higher than it should be this month. As we've not yet taken your payment, we wanted to reassure you that we're correcting the issue and we'll take the correct amount in the usual way Please explain
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ama
(@lhcvogues) reported
@VodafoneUK We’ve just joined virgin media, been sent username and password to log in to our new account and the website keeps saying there are internal errors. This isn’t looking very good to say we’ve only just joined in the last 20 minutes
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Saffie
(@saffie79) reported
I am in the NW10 area and the broadband has been down for four days. I've now been told it will be down until 1 May as there is a technical fault in the area. Is anyone else experiencing this and what are the options to getting Internet? @VodafoneUK