Vodafone Outage Report in Chester-le-Street, County Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Barry Potts
(@BarryPotts1) reported
from
Wallsend, England
@VodafoneUK no mobile phone Internet in the Ne10 area of Gateshead for around 6 weeks. Affecting lots of my colleagues on Vodafone too. Is there an issue?
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⭐️Jason⭐️
(@NewHartleyFire) reported
from
Newcastle upon Tyne, England
@VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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🦋Danielle🦋
(@d_n_g_x) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I was wondering if you could help me please. My **** number keeps coming up as invalid number when you try and call it. It was working at dinner time but doesn't seem to be working now
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🦋Danielle🦋
(@d_n_g_x) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I was wondering if you could help me please. My **** number keeps coming up as invalid number when you try and call it. It was working at dinner time but doesn't seem to be working now
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Annelise Hamilton
(@AnneliseBeau) reported
from
South Shields, England
@VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Gerbil
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK why are you ignoring me?!!! At this rate I WILL need to speak to Ebs about the complaint you created on my behalf. Read my DM’s NOW please!!!!
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si grant
(@shanekalvin42) reported
from
Wallsend, England
@GeorgeMonbiot @VodafoneUK Awful company! Had exactly the same issue .
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Tinybuddyskunk
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
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Andy Phillips
(@AndyPhillips1) reported
from
Dunston, England
@VodafoneUK daughter’s phone faulty a couple of weeks after purchase.Sent away twice to be repaired only for it to be sent back today for the second time still damaged! Paying a fortune still for this contract without a phone! Customer service absolutely horrendous #avoid
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!
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Rob
(@robhinds) reported
from
Blaydon-on-Tyne, England
@kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Reeve 📚🖊️
(@Clare_Jennifer) reported
@VodafoneUK hello, I've sent you some messages, can a real person please get back to me. Having no luck with your phone lines. Would it be easier just to see someone on your kiosks @glastonbury this week? Seriously unimpressed with your customer service. This goes back to 2019!
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Heather 💙
(@easternsparkle) reported
Hi @VodafoneUK, have had real issues with signal over past week in IP4 5 area. I think the mast maybe on top of the tower block of Ipswich Hospital, they had a large crane there last weekend which seems to coincide with the issue - believe other providers may also be affected.
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B Chandler
(@BChandler991) reported
There is nothing exciting about @VodafoneUK and @ThreeUK joining. Thank God my contact is up bye bye @VodafoneUK good luck joining those who don't care about the little people Quote "we only fix infrastructure if enough people complain" That what 3 said when I had them.
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TusharWader
(@tusharwader) reported
@ViCustomerCare @VodaIdea_NEWS @VodafoneUK I’m in the UK with a 365days Vi roaming pack. Spent ₹4K+ including 2 recharges - NO network for 5+ months. Changed device, settings, contacted support - same replies. #ViFail #NoNetwork #RoamingIssue
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allama ~ I have no money 💖
(@allama04) reported
@AnaPaul34250177 @VodafoneUK @VodafonePT Just having issues with the internet
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Rock Dodd
(@rock_dodd) reported
@ThreeUK, though ****, was nothing like as **** as @VodafoneUK . Today, I learn, they have merged. ****! Now I must leave the country if I want a decent mobile phone service provider
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Ben Hills
(@amugofjava) reported
@MrPKent @Evo755 @VodafoneUK Interesting. I'm having the same problem. Certain websites just won't connect unless I use a VPN. I've had this in the past. With a VPN on, everything connects and routes properly. Turn it off and it starts failing again. So it's not a caching or browser issue.
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Ana Paula Sousa
(@AnaPaul34250177) reported
@allama04 @VodafoneUK @VodafonePT We are DOWN AGAIN in PORTUGAL!🇵🇹
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celtic jaime 🍀
(@celtic_jaime) reported
@ThreeUK have now merged with @VodafoneUK who are terrible for reception
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benthespaniel
(@benthespaniel) reported
@TalkTalk I'm on the phone to you now That's over 2 hours - I'm thinking about sending you an invoice for my time Spoken to about 7 people online chat and on the telephone Utterly abysmal customer experience If it's not fixed soon I'll just get @VodafoneUK