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Vodafone Outage Report in Chester-le-Street, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Chester-le-Street, County Durham, England 11/19/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomDurham Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomGateshead Phone

Community Discussion

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Vodafone Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

  • handbagwarrier Gerbil (@handbagwarrier) reported from Seaham, England

    @VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown

  • Pinkandwild Lady MJ (@Pinkandwild) reported from Willington, England

    @VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair

  • katiewakenshaw Katie Wakenshaw (@katiewakenshaw) reported from Newcastle upon Tyne, England

    @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • robhinds Rob (@robhinds) reported from Blaydon-on-Tyne, England

    @kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • ams_larssen amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England

    @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

  • MrJamesCCC Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

  • daveyboyfid Dave John (@daveyboyfid) reported from Longbenton, England

    @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

  • AnneliseBeau Annelise Hamilton (@AnneliseBeau) reported from South Shields, England

    @VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.

  • Pinkandwild Lady MJ (@Pinkandwild) reported from Willington, England

    @VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!

  • NewHartleyFire ⭐️Jason⭐️ (@NewHartleyFire) reported from Newcastle upon Tyne, England

    @VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!

  • AndyPhillips1 Andy Phillips (@AndyPhillips1) reported from Dunston, England

    @VodafoneUK daughter’s phone faulty a couple of weeks after purchase.Sent away twice to be repaired only for it to be sent back today for the second time still damaged! Paying a fortune still for this contract without a phone! Customer service absolutely horrendous #avoid

  • shanekalvin42 si grant (@shanekalvin42) reported from Wallsend, England

    @GeorgeMonbiot @VodafoneUK Awful company! Had exactly the same issue .

  • Pinkandwild Lady MJ (@Pinkandwild) reported from Willington, England

    @VodafoneUK why are you ignoring me?!!! At this rate I WILL need to speak to Ebs about the complaint you created on my behalf. Read my DM’s NOW please!!!!

  • liamsholder91 Tinybuddyskunk (@liamsholder91) reported from Newcastle upon Tyne, England

    @VodafoneUK why is the app not working for ??

  • ricaceroe richard roe (@ricaceroe) reported from Lanchester, England

    Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

  • stephent122 🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported from Walker Gate, England

    Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • njblain Nicholas J Blain (@njblain) reported

    The benefits of being with @VodafoneUK: every few days I get a message to log into their app and be told "GET FREE COOKIES - NO CODES LEFT!" or "FREE COFFEE - NO CODES LEFT!" A real lesson in building customer loyalty. #timetoleave #wasteoftime @VodafoneGroup

  • Tam90700973 Tam (@Tam90700973) reported

    @VodafoneUK Dogey network will only respond when we take it to social media.

  • jodyjones1982 Jody Jones (@jodyjones1982) reported

    @O2 @VodafoneUK No signal on either network at Cwmaman, Aberdare (CF44), network status is advising all fine. 5 different handsets, 3 O2, 2 Vodafone. Outdoor, indoor, voice, text, data, everything down

  • charlottiemay Charlotte Sneddon (@charlottiemay) reported

    @VodafoneUK hey are there any issues going on? I can no longer connect to the internet to work

  • aaa80375896 aaa (@aaa80375896) reported

    @VodafoneUK what a terrible customer service. signed up to home telephone and had only issues so canceled and now holding back my number

  • APelizzo Adelchi Pelizzo (@APelizzo) reported

    @VodafoneUK Username not recognized, please read!!!! error message received: Sorry, there seems to be a problem We didn't recognise the username you entered. Please try again. Don't worry - we can help if you've forgotten your username. - [Error ref 1w0]

  • Racks97134646 𝙧𝙖𝙘𝙠𝙨 (@Racks97134646) reported

    @ThreeUK Your signal/4G connection is unbearably bad. I wish I never left @VodafoneUK. Now I’m stuck in a 2 year contract with this. Never had these problems before. 😡

  • ivorbiggunnn Mike Matthews (@ivorbiggunnn) reported

    @VodafoneUK Why do I never get any thing show up on my reward app?always says "working on recommendations for you"??

  • JamieMadeTV Jamie Conway (@JamieMadeTV) reported

    @VodafoneUK No, the entire point of the tweet was "I want to chat on the phone and not constantly get told to hang up and chat on text" which you seem to have missed!

  • skiingrhino 🚴🏻‍♂️ Paxo ⛷ (@skiingrhino) reported

    You’ve got to give it to @vodafoneuk. Tell them you don’t want their internet anymore because it’s slow, keeps crashing and expensive and they really show you what slow and crashing is during your notice period. Losing phone contracts now too, the small minded pricks.