Vodafone outages and service status in Chester-le-Street, England

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chester-le-Street, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Wi-fi	4 days ago
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

• 
  danny (@sunderlanddanny) reported 4 minutes ago from Washington, England

  Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

• 
  The coffee bell (@468jimmy) reported 5 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

• 
  sarah martin (@sarah_1307) reported 5 minutes ago from Gateshead, England

  @VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected

• 
  kirsty widdowfield (@kirstynewcastle) reported 5 minutes ago from Durham, England

  @VodafoneUK thanks for being absolutely no help at all

• 
  David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported 16 minutes ago from Seaham, England

  @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

• 
  Bernard Wills (@polis5026) reported 16 minutes ago from South Shields, England

  Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

• 
  danny (@sunderlanddanny) reported 17 minutes ago from Washington, England

  Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

• 
  Gerbil (@handbagwarrier) reported 20 minutes ago from Seaham, England

  @VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown

• 
  Katie Wakenshaw (@katiewakenshaw) reported 20 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet

• 
  𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported 23 minutes ago from Durham, England

  Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

• 
  atkinson builders (@atkinsonbuild_s) reported 33 minutes ago from Sunderland Bridge, England

  @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

• 
  Adrian Smith (@adeysmith680) reported 34 minutes ago from Durham, England

  @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

• 
  breenster & 🐶 (@breenster) reported 37 minutes ago from Wylam, England

  @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

• 
  Gav McElroy (@GavMcElroy) reported 42 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  danny (@sunderlanddanny) reported 44 minutes ago from Washington, England

  @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

• 
  Micky-D (@MickyD2020) reported 46 minutes ago from Sunderland, England

  @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

• 
  Lady MJ (@Pinkandwild) reported 48 minutes ago from Willington, England

  @VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!

• 
  Julie Brown (@espanajules) reported 48 minutes ago from Newburn, England

  @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

• 
  Julie (@juwjuw02) reported 51 minutes ago from Sunderland, England

  So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

• 
  Joanne Marie 🦋 (@Joanne_0306) reported 59 minutes ago from Chester-le-Street, England

  @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Not Disabled Enough (@Pointless_Nerd) reported 3 minutes ago

  Vodafone has been absolutely no help at all for 12 days in a row. I don't even know why they have that stupid chat bot as it's pathetic. @VodafoneUK

• 
  Basic with Life (@Joses_World) reported 4 minutes ago

  I’ve been with @EE for over 20 years, I have 4 lines and I’ve never been late with my bill. So why is it that @O2 and @VodafoneUK have better deals for me then #ee #eeupgrade? Where’s the loyalty?

• 
  Martyn Wade (@mwmufc) reported 4 minutes ago

  @VodafoneUK Currently 9 days into new contract and still no service. Numerous hours of phonecalls and trip to shop and still no sign of getting what i've paid for. Surely this is unacceptable @Ofcom @CommsOmbudsman. How do I get what I've paid for when vodafone refuse to provide.

• 
  Dave Fox (@foxtechnical) reported 4 minutes ago

  Lovely technical advice from @VodafoneUK with a local mast ‘under maintenance’ a whole village suffering. And they want me to reset all network connections losing all Bluetooth/wifi passwords. And it’s will only take 3-5mins of my time. It’s a mast issue not device issue.

• 
  Richard Frame (@rafthemaster) reported 7 minutes ago

  @royalotad I feel you @VodafoneUK owe me an equal amount for what they call “service”

• 
  Sidharth Suresh (@Analyst_Sid7) reported 10 minutes ago

  @VodafoneUK I ported my network to Vodafone last week. The switch was supposed to happen on the 3rd. My previous network got disconnected, I am yet to receive details for my esim from vodafone. It's been 6 days now. Online chat and 2 visits to the Vodafone store has not helped.

• 
  Cameron (@Cameron_who) reported 10 minutes ago

  @VodafoneUK you keep sending letters to my address for someone who does not and has never lived here. We've called you twice to ask you to stop and you said you would but we keep getting letters and now debt collection letters. Can you stop now please.

• 
  peter wilson (@wilsonpeter48) reported 15 minutes ago

  @Apple @VodafoneUK Apples latest update which has ruined access to my expensive iPad and it seems neither of you want to do something to rectify the issue. All you want is money, your unwillingness to help to solve the software issues apple caused. Vodafone could help by

• 
  Andrew Waite - BS: @Infosanity.co.uk (@Infosanity) reported 16 minutes ago

  I’ve been a @VodafoneUK customer for over quarter century. I won’t be as soon as I land back in the UK. 3 plans, all roaming prepped in advance. One roaming failing completely, another charging per day extortion rates despite pass. Support systems either clueless or just broken

• 
  sapna singh (@sapnasingh65020) reported 18 minutes ago

  @VodafoneUK VodafoneIdea Team,I am writing toexpress my serious dissatisfactionwiththe servicesof Vodafone alreadyvery frustrated because earlier Iwas chargedextra onmy numberDespite raising a complainregarding those chargesVi Ideafailed toprovide any properresolution or support