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Vodafone Outage Report in Chester-le-Street, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Chester-le-Street, County Durham, England 03/02/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Vodafone Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • ams_larssen amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England

    @VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • MrJamesCCC Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • daveyboyfid Dave John (@daveyboyfid) reported from Longbenton, England

    @VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

  • stephent122 🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported from Walker Gate, England

    Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • CmdrDracomenda Cmdr Dracomenda (@CmdrDracomenda) reported

    @wolvesboy40 @VodafoneUK @Uniqetz Oh, oh no, it's not a service issue, this is a deliberate tactic used by almost all companies at this point. 🎶 Money money 🎶

  • AlecWood AlecWood (@AlecWood) reported

    @rhianna_joseph @VodafoneUK @GeorgeMonbiot Indeed, it would a nonsense, it was just an "I have targets for sales, so closures probably look bad for me, so I'll find a way not to have this one against my name" tactic from the call centre op. Looking through the threads George has posted, our experience wasn't uncommon

  • bluenexi Blue Nexi (@bluenexi) reported

    @GeorgeMonbiot @VodafoneUK I hope your dad is ok. I think you’ve been through a painful time and it’s a shame that instead of being able to fully comfort your dad and remember the happier times with your late mum that Vodafone did this BS. I worry about older folk that don’t have this kind of support. :(

  • AneeshPaikkattu Aneesh P M 🗼 (@AneeshPaikkattu) reported

    How can @VodafoneUK cancel an order without client knowledge? @Ofcom #FeelTheConnection

  • VonnWilken Daniel Wilken (@VonnWilken) reported

    @GeorgeMonbiot I had similar experiences with @VodafoneUK. Foolishly thought 8+yrs and multiple handset contracts etc was being loyal they ended up treating my like s**t in the end. I'll NEVER use @VodafoneUK again. The only power we have as consumers. Hate that phrase too.

  • ksingingway Singingway (@ksingingway) reported

    @GeorgeMonbiot @VodafoneUK Yes. And debt is "sold" from one collector to another, so it never ends, even if you give in and pay it. I paid off a relative's debt and ten years later I'm still getting calls trying to collect again

  • lavenderben Ben Lavender (@lavenderben) reported

    Contacted @VodafoneUK to cancel my mobile contract and had such a rude customer assistant who also ended the conversation early whilst I still had questions. Unfortunately reiterated a lot I’ve read about their bad customer service in the last day or so. Cya 👋🏻 #Vodafone

  • Emma532 Emma🎗✊ (@Emma532) reported

    @VodafoneUK @jugnudubey Hi, I need help. I have been trying to talk to someone at customer service, it's impossible. On the phone they send me to the bot, the bot to the phone number! Davo on Tweeter just let me hanging!!! Please help!

  • nicndar nicky lovell (@nicndar) reported

    @VodafoneUK @GeorgeMonbiot I have had an ongoing query with them since March. Had to go to the ceo's office to find someone with a modicum of sense however, the system keeps letting even them down!

  • Swiftlozza Lauren Knight (@Swiftlozza) reported

    @VodafoneUK can you please tell me why people.within the company do things differently? 3rs attempt at trying to speak to someone today and each person has told me something different to do with security. Absolute joke of a company and customer service.