Vodafone Outage Report in Chester-le-Street, County Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Phone |
Community Discussion
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Vodafone Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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⚜️Saint Annes⚜️
(@SJFARRELL75) reported
@VodafoneUK @vodafone_CEO Appalling customer service from you guys. Avoid folks, absolutely no loyalty, been a customer for 21 years and my renewal is centred on how can I pay more for less 😬 terrible.
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Sam Whale
(@Sam_Whale) reported
@VodafoneUK Hey, just a quick one. Why is your ‘My Account’ section down most nights. Only recently switched to you and it’s shocking how many services don’t work. Not even 1345 as the balance always shows at 0 and there’s an “error” message with *#1345# too on iPhone 11 Pro.
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nicola breeze
(@nicolabreeze85) reported
@VodafoneUK reported a fault with my router on the 21/02/2021 via LiveChat. Kept on for 2 hours while they ran tests. The router then fully shut down on the 26/02/2021 had to wait for a new router to be delivered on the 02/03/2021. I have been left with poor/no service for 3 week
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Dave Forbes
(@tttyaatw) reported
@VodafoneUK No thanks we just go round in circles, its clear your position on the matter so ill not bother any more like I said ill just share my concerns with people before they get mis sold a Vodafone Service..Keep Safe..cheers
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Mike Pegg
(@mikepegg) reported
@VodafoneUK 3rd March now. No signal for 8 days now. Is there a new update on the mast?
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Be Factual
(@rajeebg) reported
@ViCustomerCare @VodafoneUK Customers being increased but infra remains same affecting existing customers of getting sufficient network. This must change and #VodafoneIdea customers should not be made to suffer
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Julie Millar 😊🌹🤩🌻🌼
(@JulieMillar) reported
Getting so disappointed with @VodafoneUK #broadband as signal constantly drops on my TV. Tried help and chat and still nothing is happening so frustrating please help
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Dave Forbes
(@tttyaatw) reported
@Friedmanzone @VodafoneUK Ive been there and you get nowhere, they have perfected the way of grinding you down and not helping you, I asked the same question as yourself, and was put back to where we started, they do it on purpose, I feel your pain..
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Batuhan Ozdemir
(@_batuhanozdemir) reported
@VodafoneUK Hi, I booked today to connect internet via your broadband service, but I still see a red light on my router. I’m currently doing everything online and my extra mobile data pack is almost ending due to this problem. When I’m going to have my broadband?!
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Emily
(@emroe10) reported
Never known such poor customer service as @VodafoneUK, apparently it takes up to 3 days to clear an issue from LAST year (which was solved!) before they can even look at our current issue that's been going on now for well over a week?!! 🤯🤯 Going for an angry run.