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Vodafone Outage Report in Chester-le-Street, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Chester-le-Street, County Durham, England 11/28/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomDurham Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomGateshead Phone

Community Discussion

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Vodafone Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • adeysmith680 Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • MickyD2020 Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

  • BarbadoOne Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • Chewylad1981 Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • handbagwarrier g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • espanajules Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • jilly2010 Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • macca554 paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • tom_bray Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • ZaraStClair Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

  • Andreasullivan7 Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • sunderlanddanny danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • claire_green20 claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Rage_Quit_Dad Rage Quit Dad (@Rage_Quit_Dad) reported

    @VodafoneUK I’ll message, but I don’t want fobbing off again that this is an anomaly and can’t be looked into because “it’s working now so there’s nothing I can do”. Especially with so many people reporting the same issue.

  • missterrijean Terri Jean (@missterrijean) reported

    Contacting @VodafoneUK is always such a painful experience. Seems like no one communicates with each other over there. On hold for 15 mins listening to the same **** Coldplay song and no doubt I’ll end the call having got nowhere.

  • countrymousie H (@countrymousie) reported

    @PatriciaMattins @VodafoneUK If the wind dies down I might get to video windswept hare.

  • OLALBB thevoicedeverdad (@OLALBB) reported

    @VodafoneUK Thank you Vodafone for promptly resolving my problem. It is essential to recognise the positives of how a company like yourselves resolve difficult situations through knowledge and experience of your teams. You truly do put customer first 👍

  • Rage_Quit_Dad Rage Quit Dad (@Rage_Quit_Dad) reported

    @VodafoneUK I’ve gone through the “reboot your router” and “restart your devices”. Didn’t work. Ethan’s “one off” has happened twice now to multiple people. All in MK. Still a one off? Still no issues? I think not. This needs sorting and we all need compensating instead of being fibbed off.

  • SearCharlie1416 Charlotte sear (@SearCharlie1416) reported

    @VodafoneUK no incentive what’s so ever to remain a loyal customer! I will certainly be taking my custom elsewhere.

  • foolthefox Fool the Fox (@foolthefox) reported

    @VodafoneUK how do I speak to a human. Worst customer service I’ve ever experienced. EVER

  • im4evavilla29 im4evavilla29 (@im4evavilla29) reported

    So @VodafoneUK first said my broadband connection would be the 10th then the 15th it's now the 16th and i still have no broadband....... Great service yet again!!! 😩😩😩

  • vtav001 V (@vtav001) reported

    @GeevoUK @VodafoneUK Yep, contacted Vodafone last night, told nobody available from the team, but they are dealing with the problem. Still unstable today.

  • jain17deepu Deepak jain (@jain17deepu) reported

    @VodafoneUK I m an indian customer of ur platform,nd did a mistake trusting u ppl,the issue will be highlighted at various other platforms also,if it was nt addressed soon,as either refund my complete amount,I m having in my main balance or activate the offered plan on my no.