Vodafone Outage Report in Chester-le-Street, County Durham, England
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E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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Vodafone Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Chris Saunders
(@Highlander2700) reported
from
Spennymoor, England
I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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AnyKey Fitness
(@AnyKeyFitness) reported
@chelt_onian @Ofcom @VodafoneUK That email was my only lifeline. I cant remember how I got it. But then told wrong IMEI, had various codes, told I must be doing something wrong. Eventually got sorted. Just in a similar position with a friend who faces same EXACT issues 5 years later. So thought why not help
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Helen 🇮🇪🏴
(@mrs_n0rris) reported
I have been ex-directory all my life until I changed internet service providers last week to @VodafoneUK who neglected to keep it so and have published my number. So now we are inundated with scams, spam and phishing calls. I am not happy AT ALL
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Jack Scott
(@JackSco00237576) reported
@VodafoneUK thanks for the non existent help. Having spent a further 2 hours (10 hours in total in the vortex) on the phone with your offshore team again to find out at a third attempt you still haven't sorted broadband...disgusting and ridiculous #dreadfulservice #sanityloss
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George
(@GeorgeOnToast) reported
Is there an issue with @VodafoneUK broadband tonight? Or the internet in general? #Eastleigh #Hampshire area.
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Martin Thorpe
(@met24fly) reported
So not only do @VodafoneUK now support eSIMs (which is mentioned on the Apple carrier page) they also now do Visual Voicemail (which isn’t mentioned) and they have finally got SMS-over-WiFi-Calling working. Here endeth the geeky telecoms tweet.
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akthar ali
(@AAaktharali) reported
@VodafoneUK I am so fed with Vodafone customer service. I wanted to change from pay monthly to payg, in November but your colleague said they will give good deal unlimited super fast sim and firsrt 6 month half price. When I check my bill I notice that half price was not applied
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Callum
(@CCallum22) reported
@ThreeUKSupport @VOXI_UK @VodafoneUK Besides, it's the customer service and experience that I'm complaining about, less so the actual offer.
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Vodafone UK
(@VodafoneUK) reported
@sanjayvishwa8 Hi Sanjay 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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Nik B
(@chelt_onian) reported
@AnyKeyFitness @Ofcom @VodafoneUK Cheers. Apparently I have the wrong IMEI number, that’s the latest excuse! Bought iPhone from a Vodafone shop never changed phone so no idea how this is possible!
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rALPHA
(@UKDeadUnion) reported
@VodafoneUK Well @VodafoneUK I was contacted by one of your Facebook advisors at 00:27am to tell me since I had declined £20 for their month long contact with many phone calls to be told I had to escalate my issue I thought that’s what I did.. what business contacts someone at that time ?