Vodafone Outage Report in Chester-le-Street, County Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Vodafone outage reports came from the following cities: Durham, Newcastle upon Tyne and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Wi-fi | |
| Durham |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Phone | |
| Ryton |
Phone |
Community Discussion
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Vodafone Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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Chris Saunders
(@Highlander2700) reported
from
Spennymoor, England
I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk
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Brian Pickup
(@M0RNR) reported
from
Sunderland, England
@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Allen Curtis
(@AllenDCJnr) reported
from
Sunderland, England
@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !
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Hutchy
(@Paulhut20013625) reported
from
Sunderland Bridge, England
@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Gary Ayre
(@GazzaG1) reported
from
Wingate, England
@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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Ｓｔｕ Ｐａｔｅｒｓｏｎ
(@s_t_u_a_r_t_p) reported
from
Peterlee, England
@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Laura
(@laurajricks) reported
@VodafoneUK No because we were told the installation was cancelled and kept being passed between the online chat and the phone line and no one was able to help. They wanted to set up a new order but we don’t want to go back to the start!
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Mark Clifton
(@onthepiste) reported
After 24 days of calls, chats and emails, being laughed at, shouted at and made to feel culpable for damage to a phone. @VodafoneUK have replaced damaged phone and couldn’t be more apologetic, shame it took so long.
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Dan Abbitt
(@DanAbbitt) reported
@VodafoneUK Hi Al, are we eligible for a refund due to the outage? I've been without internet for 8 hours now. Thanks, Dan
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EB
(@itsEl_Bess) reported
@pedrocsoma @VodafoneUK @Wimbledon They do the same to me too. Really bad service and way overpriced. They send robotic messages to customers that lead to dead end robot trouble shooters. It’s garbage. It’s a German company so what can you expect ROBOTIC
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Michael Smith
(@Michael6Smith) reported
@VodafoneUK What’s The point yous chat raw ****, get told all the time oh ye the issues fixed. Still 3 ****** G. Can’t even play the ****** radio without it having to stop an load 715364 times to load. WhatsApp won’t connect. Nothing works what ******** am I paying for
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Michelle Hastie-Wild
(@hastiepops) reported
@XmoSteve @VodafoneUK Still down. Really frustrating.
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Al
(@allanfleming83) reported
@VodafoneUK why is your customer service so poor. 6 months later still no manager call back to help solve my problem. When I phone back to speak to someone and give them the information they do not listen. Not happy. @Ofcom #poorservice
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Luke
(@Luke99410249) reported
@LurtisLurtis @VodafoneUK this what they have told me... "The incident is close to the exchange, which is why it's affecting multiple customers. There's a break in one of the major line, which the signal splits off to reach multiple homes. As mentioned, the engineers are already on site to rectify this."
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SmawscreamUK - did the bad rocket kill you? good.
(@StarscreamUK) reported
Dear @VodafoneUK I've just been informed there is nothing wrong with your end, its my router settings & to change my wifi settings to fix MY errors I am connected via ethernet Your advisor has told me that my wifi settings will improve my ethernet speed my wifi is turned off
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Alistair Jump
(@AlistairJump) reported
@giffgaff thanks for enabling my working from home via your mobile data. Any chance of a boost to cover @VodafoneUK’s rear end until they can get their act together? Their promise of ‘unbreakable broadband’ has been broken from day 1.