Vodafone Outage Report in Chester-le-Street, County Durham, England
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E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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Vodafone Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.
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Brian Pickup
(@M0RNR) reported
from
Sunderland, England
@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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Gary Ayre
(@GazzaG1) reported
from
Wingate, England
@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP
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Chris Saunders
(@Highlander2700) reported
from
Spennymoor, England
I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
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Allen Curtis
(@AllenDCJnr) reported
from
Sunderland, England
@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Ｓｔｕ Ｐａｔｅｒｓｏｎ
(@s_t_u_a_r_t_p) reported
from
Peterlee, England
@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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Hutchy
(@Paulhut20013625) reported
from
Sunderland Bridge, England
@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
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The coffee bell
(@468jimmy) reported
from
Newcastle upon Tyne, England
@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Martin
(@MartinsInsides) reported
@GeorgeMonbiot @KathyBurke @VodafoneUK Just rack up the bill. They've been informed, you've done all you can. I'd not stress about it. When **** hits the fan on their end, they'll act and try and find out what went wrong. Recorded customer service calls will be reviewed and then resolution teams will hear it all.
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ListenToYourself
(@Paullup76) reported
@GeorgeMonbiot @VodafoneUK Sorry for your loss (and the hassle too). Growing up, I was always taught when dealing with the public, that the customer is always right (even if they’re not). Can’t remember the last time I felt like a valued customer anywhere these days.
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vishal kumar
(@vishalk20462354) reported
@VodafoneUK How soon is soon as possible as it's been one week already for a service I am paying for and not getting on my account.
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Phil Gould 🇵🇸
(@bongosaloon) reported
@VodafoneUK Will do. Thanks for that. But why make everything so difficult? In the first place we never received the services so there should be no open account for me to have to chase up.
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Nanna Boat
(@montalbano2014) reported
@GeorgeMonbiot @VodafoneUK So sorry to hear you have go tro this. My husband had problems with Vodafone and after no help for weeks emailed their CEO. Things moved quickly after that. I asked him for email link but unfortunately he's no longer got it but said found it after googling
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sandakalum jessica 💙 #FBPE #JohnsonOut
(@jessicarachelpr) reported
@VodafoneUK @GeorgeMonbiot They are the worst to get through to. The bot is useless and you wait hours on the phone. I received a debt email, referring to previous letters - of which I’d received none. Terrifying. Spent a day on the phone trying to understand what happened
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Ben D 🕺
(@BeeBeeGeeG) reported
@GeorgeMonbiot @VodafoneUK Vodafone bought over my contract & I had nothing but appalling customer service from them. I would NOT recommend Vodafone.
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Baj
(@W92Baj) reported
@FMHurley @GeorgeMonbiot @VodafoneUK sit in a dreary council office with my mother 3 days after she suddenly lost her partner of 50 years, answering stupid questions to get the certificates. Cancelling accounts was easy.
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Dr Rachel Morris, the Duchess of Snark for PM!
(@5by5Creativity) reported
@GeorgeMonbiot @VodafoneUK Fancy suggesting that they regret offering such an inhuman service by offering you further contact with a … non-human chat tool. Further confirming their inhumane uselessness.
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Kay Prescott
(@KayPrescott) reported
@GeorgeMonbiot @KathyBurke @VodafoneUK All companies should have a good department to assist following bereavement, sadly they don’t when my husband died being asked to guess passwords or memorable info for someone else is just awful. Sorry for your loss and I hope you get sorted