Vodafone Outage Report in Chester-le-Street, County Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet |
Community Discussion
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Vodafone Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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Gary Ayre
(@GazzaG1) reported
from
Wingate, England
@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
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Nichola Jane
(@justnicholajane) reported
from
Ryton, England
@VodafoneUK get your shit together, 3 days of me web chatting to try fix my phone only to be told it’s a network issue with more people involved too. I need my phone, I work away 🙄🙄🙄😡
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The coffee bell
(@468jimmy) reported
from
Newcastle upon Tyne, England
@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever
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Ｓｔｕ Ｐａｔｅｒｓｏｎ
(@s_t_u_a_r_t_p) reported
from
Peterlee, England
@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Brian Pickup
(@M0RNR) reported
from
Sunderland, England
@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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Brett Redmayne
(@safcbrett) reported
from
Sunderland Bridge, England
@VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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Nichola Jane
(@justnicholajane) reported
from
Ryton, England
@VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!
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Hutchy
(@Paulhut20013625) reported
from
Sunderland Bridge, England
@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
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Darren Meadows
(@DarrenMeadows01) reported
from
Peterlee, England
@Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Allen Curtis
(@AllenDCJnr) reported
from
Sunderland, England
@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
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SpartinMartin
(@SpartinMartin84) reported
from
Whitburn, England
What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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John
(@JohnBanksTHFC) reported
@VodafoneUK @GeorgeMonbiot Ha! What a joke response. I’ve been with Vodafone for 25 years and canceling all our numbers as contracts end. There is no customer service as you can see unless you want to chat to a bot. It’s corporate gangster arrogance.
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Soup Dragon
(@SoupySoupySue) reported
@VodafoneUK @GeorgeMonbiot Bad enough for me, but to do this to your family at a time like that is shocking behaviour. I can't wait to leave Vodafone.
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Ally Diaf
(@hitchhiker130) reported
@GeorgeMonbiot @VodafoneUK Had terrible problems with them in 2015. They ripped me off around £200 mobile contract. Like you, tried to deal with them but lost the will to live. EE have superb customer services. Have been with them ever since & won't move. Have had Sky and BT Bband/tv. They're pretty good.
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Penny Last
(@PennyLast3) reported
@GeorgeMonbiot @VodafoneUK The best way is to contact Matthew on BBC Watchdog he'll get you answers and they get bad publicity on national TV. Condolences and hoping you get satisfaction compensation the works
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Pablo 💙
(@paul_lanyon) reported
@GeorgeMonbiot @VodafoneUK My mother is paying for a Vodafone account she has spent over a year trying to cancel (out of contract too). It’s basically impossible as the shops can’t help and you spend hours phoning useless offshore centres until you just give up. I even tried writing to them: awful company.
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Sarah O'Connell
(@Sarahcoconnell) reported
@GeorgeMonbiot @VodafoneUK Vodafone called me and offered an upgraded phone but actually opened a new contract and charged me for it for 2 years. Tried to cancel over 100’s of calls often in tears of fury. Had to go to Ombudsman who made them apologise and refund me £100. Which wasn’t enough, frankly.
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Philippa AS
(@chilephilly) reported
@BobAustraliaUK @GeorgeMonbiot @VodafoneUK I had the same issue with RAC when my husband died. Them: "The account isn't in your name" Me: I know" Them: "Can I speak to Mr Robert Saddington?" Me: " Only if you've got a ouija board, love." Them: "Why?" Christ on a bike.
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Little Mole #StandWithUkraine
(@alittlemole) reported
@VodafoneUK @GeorgeMonbiot "This is certainly not the experience we want for our customers especially in difficult times. Now, use a BOT to try to get through to us". Can you not hear how awful that sounds Vodafone?
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des greene
(@irishnovelist) reported
@VodafoneUK @GeorgeMonbiot Very similar stories here - customer service is a thing of the past - even though sometimes more expensive I opt for local services with local customer interaction…
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Soup Dragon
(@SoupySoupySue) reported
@VodafoneUK @GeorgeMonbiot Took me 3 months to cancel a contract which was literally out of date - as in I was out of contract with them. Each time I spoke to them they confirmed cancellation - and then charged me for another month. I have another contract with them... Already stressing over it.