Vodafone Outage Report in Chester-le-Street, County Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Phone |
Community Discussion
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Vodafone Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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Nichola Jane
(@justnicholajane) reported
from
Ryton, England
@VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!
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Ｓｔｕ Ｐａｔｅｒｓｏｎ
(@s_t_u_a_r_t_p) reported
from
Peterlee, England
@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
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Brett Redmayne
(@safcbrett) reported
from
Sunderland Bridge, England
@VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already
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Darren Meadows
(@DarrenMeadows01) reported
from
Peterlee, England
@Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone
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Hutchy
(@Paulhut20013625) reported
from
Sunderland Bridge, England
@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
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Gary Ayre
(@GazzaG1) reported
from
Wingate, England
@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP
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SpartinMartin
(@SpartinMartin84) reported
from
Whitburn, England
What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year
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The coffee bell
(@468jimmy) reported
from
Newcastle upon Tyne, England
@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
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Allen Curtis
(@AllenDCJnr) reported
from
Sunderland, England
@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !
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Brian Pickup
(@M0RNR) reported
from
Sunderland, England
@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Primm and Propper™ - Find It, Own It, Love it...
(@PrimmandPropper) reported
@GuideTwit @VodafoneUK @VodafoneGroup Thanks. Absolutely terrible service. All talk and no action.
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Primm and Propper™ - Find It, Own It, Love it...
(@PrimmandPropper) reported
@Old_Grammar1575 @VodafoneUK My broadband activation date was last Friday, engineer came, installed line and it faulted a few minutes after he left. Been waiting 7 days so far for @vodafoneuk to sort the problem. It doesn't matter if you are a new customer or not. They appear happy to mislead irrespective.
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Primm and Propper™ - Find It, Own It, Love it...
(@PrimmandPropper) reported
@J34NSKNIGHT @VodafoneUK Join the club. No different with @vodafoneUK broadband either. Day 7 of no internet, been passed from pillar to post, lots of talk and no action. Terrible service.
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Alex 💙 McDevitt
(@AlexChis) reported
@VodafoneUK That should read you’ve promised for 72 hrs to fix it in 24 hrs and you’ll also call me to confirm it’s fixed. Ha ha ha ha ha ha. None of that has happened. All that’s happened is I’ve spent hours and hours on the phone to you hearing empty promises.
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Alex 💙 McDevitt
(@AlexChis) reported
@VodafoneUK So on Jan 4th you promised to help. I was connected on 12th BUT you disconnected me again. I’ve now been promised for 3 days that you will fix it in 24th. Incompetence personified @VodafoneUK
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Lynn Bulka
(@Silverlynnb) reported
@VodafoneUK I noticed when you have solved the problem you send a questionnaire to see how your advisor did. But when you pass someone from pillar to post and keep them waiting on the phone while resolving issue, for an hour and then disconnect them… Nothing
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NHarding
(@NCMarshalsea) reported
@VodafoneUK why am I not surprised that no matter how many times I tried to@buy broadband from you through an affiliate link that had a £100 gift card incentive, it had an error. But the one time I try through your own site there is no issue at all. Suspicious much?
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Nic
(@NicolaP90900272) reported
@VodafoneUK I've done that thanks. It came back clear. I now can't get through to your phone lines. No one seems to want to help.
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Dr Ed Lord RMN 🏴🚴🌳🌍
(@ecotherapyTed) reported
@VodafoneUK It says "message unable to send" - he has good signal and a Vodafone SIM
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Primm and Propper™ - Find It, Own It, Love it...
(@PrimmandPropper) reported
@Silverlynnb @VodafoneUK In my current experience even being passed from pillar to post and misled doesn't stop them from sending a survey. Not a good idea when @VodafoneUK have failed to provide me with internet for 7 days due to a line fault and still waiting. Abysmal problem resolution.