Vodafone

Vodafone Outage Report in Chester-le-Street, County Durham, England

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Chester-le-Street, County Durham, England 02/05/2026 20:25

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Phone
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomDurham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • GazzaG1 Gary Ayre (@GazzaG1) reported from Wingate, England

    @VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • justnicholajane Nichola Jane (@justnicholajane) reported from Ryton, England

    @VodafoneUK get your shit together, 3 days of me web chatting to try fix my phone only to be told it’s a network issue with more people involved too. I need my phone, I work away 🙄🙄🙄😡

  • 468jimmy The coffee bell (@468jimmy) reported from Newcastle upon Tyne, England

    @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

  • s_t_u_a_r_t_p Stu Paterson (@s_t_u_a_r_t_p) reported from Peterlee, England

    @VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • M0RNR Brian Pickup (@M0RNR) reported from Sunderland, England

    @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

  • liam27OFFICAL Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England

    @VodafoneUK is running very slow today even on 4g

  • safcbrett Brett Redmayne (@safcbrett) reported from Sunderland Bridge, England

    @VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • justnicholajane Nichola Jane (@justnicholajane) reported from Ryton, England

    @VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!

  • Paulhut20013625 Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England

    @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

  • DarrenMeadows01 Darren Meadows (@DarrenMeadows01) reported from Peterlee, England

    @Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • AllenDCJnr Allen Curtis (@AllenDCJnr) reported from Sunderland, England

    @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • SpartinMartin84 SpartinMartin (@SpartinMartin84) reported from Whitburn, England

    What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnBanksTHFC John (@JohnBanksTHFC) reported

    @VodafoneUK @GeorgeMonbiot Ha! What a joke response. I’ve been with Vodafone for 25 years and canceling all our numbers as contracts end. There is no customer service as you can see unless you want to chat to a bot. It’s corporate gangster arrogance.

  • SoupySoupySue Soup Dragon (@SoupySoupySue) reported

    @VodafoneUK @GeorgeMonbiot Bad enough for me, but to do this to your family at a time like that is shocking behaviour. I can't wait to leave Vodafone.

  • hitchhiker130 Ally Diaf (@hitchhiker130) reported

    @GeorgeMonbiot @VodafoneUK Had terrible problems with them in 2015. They ripped me off around £200 mobile contract. Like you, tried to deal with them but lost the will to live. EE have superb customer services. Have been with them ever since & won't move. Have had Sky and BT Bband/tv. They're pretty good.

  • PennyLast3 Penny Last (@PennyLast3) reported

    @GeorgeMonbiot @VodafoneUK The best way is to contact Matthew on BBC Watchdog he'll get you answers and they get bad publicity on national TV. Condolences and hoping you get satisfaction compensation the works

  • paul_lanyon Pablo 💙 (@paul_lanyon) reported

    @GeorgeMonbiot @VodafoneUK My mother is paying for a Vodafone account she has spent over a year trying to cancel (out of contract too). It’s basically impossible as the shops can’t help and you spend hours phoning useless offshore centres until you just give up. I even tried writing to them: awful company.

  • Sarahcoconnell Sarah O'Connell (@Sarahcoconnell) reported

    @GeorgeMonbiot @VodafoneUK Vodafone called me and offered an upgraded phone but actually opened a new contract and charged me for it for 2 years. Tried to cancel over 100’s of calls often in tears of fury. Had to go to Ombudsman who made them apologise and refund me £100. Which wasn’t enough, frankly.

  • chilephilly Philippa AS (@chilephilly) reported

    @BobAustraliaUK @GeorgeMonbiot @VodafoneUK I had the same issue with RAC when my husband died. Them: "The account isn't in your name" Me: I know" Them: "Can I speak to Mr Robert Saddington?" Me: " Only if you've got a ouija board, love." Them: "Why?" Christ on a bike.

  • alittlemole Little Mole #StandWithUkraine (@alittlemole) reported

    @VodafoneUK @GeorgeMonbiot "This is certainly not the experience we want for our customers especially in difficult times. Now, use a BOT to try to get through to us". Can you not hear how awful that sounds Vodafone?

  • irishnovelist des greene (@irishnovelist) reported

    @VodafoneUK @GeorgeMonbiot Very similar stories here - customer service is a thing of the past - even though sometimes more expensive I opt for local services with local customer interaction…

  • SoupySoupySue Soup Dragon (@SoupySoupySue) reported

    @VodafoneUK @GeorgeMonbiot Took me 3 months to cancel a contract which was literally out of date - as in I was out of contract with them. Each time I spoke to them they confirmed cancellation - and then charged me for another month. I have another contract with them... Already stressing over it.