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Vodafone Outage Report in Chester-le-Street, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Chester-le-Street, County Durham, England 10/08/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Vodafone outage reports came from the following cities: Durham, Newcastle upon Tyne, South Shields, Gateshead, Ryton and Spennymoor.

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City Problem Type Report Time
United KingdomDurham Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomGateshead Phone
United KingdomRyton Phone
United KingdomSpennymoor Wi-fi

Community Discussion

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Vodafone Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • justnicholajane Nichola Jane (@justnicholajane) reported from Ryton, England

    @VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!

  • GazzaG1 Gary Ayre (@GazzaG1) reported from Wingate, England

    @VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP

  • AllenDCJnr Allen Curtis (@AllenDCJnr) reported from Sunderland, England

    @VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • justnicholajane Nichola Jane (@justnicholajane) reported from Ryton, England

    @VodafoneUK get your shit together, 3 days of me web chatting to try fix my phone only to be told it’s a network issue with more people involved too. I need my phone, I work away 🙄🙄🙄😡

  • GavMcElroy Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

  • GavMcElroy Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK I’ve heard nothing but bad news about them fella

  • 468jimmy The coffee bell (@468jimmy) reported from Newcastle upon Tyne, England

    @VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever

  • SpartinMartin84 SpartinMartin (@SpartinMartin84) reported from Whitburn, England

    What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year

  • DarrenMeadows01 Darren Meadows (@DarrenMeadows01) reported from Peterlee, England

    @Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • liam27OFFICAL Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England

    @VodafoneUK is running very slow today even on 4g

  • chrisfruss Chris Russ (@chrisfruss) reported from Crook, England

    @redb100 @dafyddno2 @VodafoneUK I had to switch ISP. Was paying @VodafoneUK for up to 76mb & getting lower than 1mb at times. Paying full price for unusable service .As soon as I changed to @bt_uk my problems disappeared Dreadful company to deal with as well.

  • M0RNR Brian Pickup (@M0RNR) reported from Sunderland, England

    @VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

  • Paulhut20013625 Hutchy (@Paulhut20013625) reported from Sunderland Bridge, England

    @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

  • s_t_u_a_r_t_p Stu Paterson (@s_t_u_a_r_t_p) reported from Peterlee, England

    @VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi

  • safcbrett Brett Redmayne (@safcbrett) reported from Sunderland Bridge, England

    @VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • dalelane Dale Lane (@dalelane) reported

    @VodafoneUK restarting didn’t seem to help - the messages still keep coming. It started soon after I arrived in Spain so I’m keeping my fingers crossed that when I’m back in the UK and not roaming any more that might fix it

  • leafnode2 leafnode2 (@leafnode2) reported

    @VodafoneUK That rules out me using your service then. I don’t want Alexa at all. I can’t understand why you don’t do a router without it.

  • PaulWoody69 Paul W (@PaulWoody69) reported

    @VodafoneUK @g3g101 Rip off when the calls use WiFi not your network

  • Rob_CoolmanLFC Robert Coolman (@Rob_CoolmanLFC) reported

    @VodafoneUK my dads upgraded to the S22.... He got the wire but no block.... How ******** is he supposed to charge his phone with no charging block?? Both ends of the wire are Type C... What ********!!

  • paigerhianne_ Paige 🍊 (@paigerhianne_) reported

    @VodafoneUK hi, I’m having trouble with the Chili code for a free movie. I chose to gift it but the window closed before I had chance to send it via message now I don’t know how to do that?

  • deeps_k deeps (@deeps_k) reported

    @VodafoneUK What is the update? In all your comms (twitter, online and on the phone) you stated 30th April the no service will be resolved.

  • danielpweber Dan Weber (@danielpweber) reported

    On the chat (as there is no phone of course) to @VodafoneUK and their support is an absolute joke. Been trying to get a VAT invoice since March. 1/2

  • msskillen Mark Skillen (@msskillen) reported

    @VodafoneUK As of today you have now disconnected our service and we have no internet now impacting our ability to fulfil us being able to work from home. We were due an upgrade which was move until May but somehow you have managed to stop our service and we’ve been on the phone all day

  • jtheakstone_3 Jordan Theakstone (@jtheakstone_3) reported

    @VodafoneUK Hi folks, who do I speak with regarding my mobile data not working correctly since day 1. My phone (and other phones) show full 4G signal but I only get between 0-1 mb down. I've spoken to live chat but they couldn't resolve the issue

  • AHWaterman Amanda Waterman (@AHWaterman) reported

    Appalling customer service from @VodafoneUK Going round in circles between complaints and escalations. Was promised someone would ring me - no one bothered. Still being made to pay for old (dead) phone on monthly contract AND pay in full for new phone @CISASUK @MoneySavingExp