Vodafone outages and service status in Chester-le-Street, England

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chester-le-Street, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Wi-fi	28 days ago
Newcastle upon Tyne	Internet	2 months ago
Newcastle upon Tyne	Internet	3 months ago
Sunderland	Phone	4 months ago
Newcastle upon Tyne	Wi-fi	4 months ago

Community Discussion

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Vodafone Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

• 
  Paul Hewitt (@Chewylad1981) reported 2 minutes ago from Washington, England

  @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

• 
  Julie (@juwjuw02) reported 2 minutes ago from Sunderland, England

  @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

• 
  Joanne Marie 🦋 (@Joanne_0306) reported 4 minutes ago from Chester-le-Street, England

  @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

• 
  L S-Archibald (@LeeSArchibald) reported 5 minutes ago from Dunston, England

  Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

• 
  Hutchy (@Paulhut20013625) reported 10 minutes ago from Sunderland Bridge, England

  @VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

• 
  Nichola Jane (@justnicholajane) reported 14 minutes ago from Ryton, England

  @VodafoneUK get your shit together, 3 days of me web chatting to try fix my phone only to be told it’s a network issue with more people involved too. I need my phone, I work away 🙄🙄🙄😡

• 
  Jill Robinson (@jilly2010) reported 16 minutes ago from Sunderland, England

  Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

• 
  Tom Bray-field (@tom_bray) reported 16 minutes ago from Durham, England

  The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

• 
  paul mcgeary (@macca554) reported 22 minutes ago from Peterlee, England

  @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

• 
  si grant (@shanekalvin42) reported 23 minutes ago from Wallsend, England

  @GeorgeMonbiot @VodafoneUK Awful company! Had exactly the same issue .

• 
  Ｓｔｕ Ｐａｔｅｒｓｏｎ (@s_t_u_a_r_t_p) reported 24 minutes ago from Peterlee, England

  @VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi

• 
  Andrea Sullivan (@Andreasullivan7) reported 27 minutes ago from Chopwell, England

  @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

• 
  JD (@JAKEWD1993) reported 28 minutes ago from Sunderland Bridge, England

  @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

• 
  danny (@sunderlanddanny) reported 32 minutes ago from Washington, England

  Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

• 
  Andrea Sullivan (@Andreasullivan7) reported 33 minutes ago from Chopwell, England

  @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

• 
  Jonathan Miller (@JonnyMiller5) reported 39 minutes ago from Prudhoe, England

  @VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported 48 minutes ago from Walker Gate, England

  Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

• 
  Gav McElroy (@GavMcElroy) reported 48 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  Andy Phillips (@AndyPhillips1) reported 49 minutes ago from Dunston, England

  @VodafoneUK daughter’s phone faulty a couple of weeks after purchase.Sent away twice to be repaired only for it to be sent back today for the second time still damaged! Paying a fortune still for this contract without a phone! Customer service absolutely horrendous #avoid

• 
  Tinybuddyskunk (@liamsholder91) reported 53 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK why is the app not working for ??

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fefella (@FefellaLou) reported 5 minutes ago

  @Connkks Maybe Louise Haigh and @VodafoneUK could team up and make sure they’re stupid alarms are sent to the people that need to be told

• 
  Dan White (@Whitelikedan) reported 5 minutes ago

  @MrsSamClarke @VodafoneUK I feel a lawsuit should be coming for vodafone. No love lost with reform, but attacking this at any angle is a good thing. **** anyone who helps with the crossings.

• 
  CommonSensr (@CSensr81544) reported 7 minutes ago

  Already dumped @VodafoneUK I will not pay premium charges to support this action.

• 
  Shesgoter Titzout (@bigun1414) reported 9 minutes ago

  @Alexarmstrong @VodafoneUK are not answering my request for information, clearly they prefer giving free stuff to illegal immigrants rather than addressing concerns of a paying customer of over 20 years standing. Says it all really…will not be renewing my contract that’s now due.

• 
  Or Sassur (@Orsassur2) reported 14 minutes ago

  @VodafoneUK @VodafoneUK, your customer service in London was an absolute disgrace. I went to your store simply to buy a Vodafone SIM card and was treated like an enemy of the Crown rather than a potential customer. The attitude of the staff was arrogant, hostile and completely disproportionate to such a simple request. When a customer challenges poor service, your employees should not respond with intimidation, threats or an attitude designed to make the customer feel unwelcome. Your store staff are there to serve customers—not interrogate them as if they were members of the Secret Service. I expected professionalism from a major British telecommunications company. Instead, I experienced arrogance, hostility and behaviour that left me questioning whether Vodafone actually wants customers. @VodafoneUK, is this really the standard of customer service you consider acceptable in London? Because if so, the problem isn't the customer. The problem is Vodafone.

• 
  Elisa Gonzalez Randall (@Elisa_G_Reform) reported 15 minutes ago

  @VodafoneUK I shall be swapping providers immediately. Nothing is free in this world, so I guess my payments have been used to fund this virtue-signalling, anti-British nonsense that I never signed up for.

• 
  Dan White (@Whitelikedan) reported 19 minutes ago

  @MrsSamClarke @VodafoneUK He doesn't even use his real name, which says alot about him. I hope they both get in trouble, him and vodafone.

• 
  ToeKneeAbs (@ToeKneeAbs) reported 21 minutes ago

  @Alexarmstrong Too bad @VodafoneUK These freeloaders will never be future customers but you'll loose lots of UK Citizens from this!

• 
  Lena Nolan. (@LenaMNolan) reported 25 minutes ago

  @VodafoneUK utterly useless. I picked one phone on my order. Your email confirmation says different and only option is to cancel await refund then reorder? I only ordered 20mins ago and called as soon as I saw the error. Shambles service after 15+ years

• 
  Birdy Brexit (@BirdyBrexit) reported 26 minutes ago

  Such a bad service from @VodafoneUK ! will never use them again.