Vodafone Outage Report in Chester-le-Street, County Durham, England

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (54%)
• Phone (20%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Chester-le-Street, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Total Blackout	1 month ago
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Phone	3 months ago
Gateshead	Phone	4 months ago
Gateshead	Internet	4 months ago
Newcastle upon Tyne	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

• 
  danny (@sunderlanddanny) reported 9 seconds ago from Washington, England

  Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

• 
  Julie Brown (@espanajules) reported 2 minutes ago from Newburn, England

  @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

• 
  danny (@sunderlanddanny) reported 3 minutes ago from Washington, England

  Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

• 
  Paul Hewitt (@Chewylad1981) reported 4 minutes ago from Washington, England

  @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

• 
  claireeyy (@claire_green20) reported 5 minutes ago from Dunston, England

  @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

• 
  Tom Bray-field (@tom_bray) reported 9 minutes ago from Durham, England

  The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

• 
  L-Archibald (@leearchibald20) reported 11 minutes ago from Marley Hill, England

  @VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

• 
  Micky-D (@MickyD2020) reported 17 minutes ago from Sunderland Bridge, England

  Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

• 
  danny (@sunderlanddanny) reported 19 minutes ago from Washington, England

  @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

• 
  Jill Robinson (@jilly2010) reported 19 minutes ago from Sunderland, England

  Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

• 
  Hippie Nixon (@hippienixontog) reported 25 minutes ago from Annfield Plain, England

  I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

• 
  Micky-D (@MickyD2020) reported 29 minutes ago from Sunderland, England

  @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

• 
  Andrea Sullivan (@Andreasullivan7) reported 30 minutes ago from Chopwell, England

  @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

• 
  breenster & 🐶 (@breenster) reported 33 minutes ago from Wylam, England

  @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

• 
  Adrian Smith (@adeysmith680) reported 33 minutes ago from Durham, England

  @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

• 
  Zara (@ZaraStClair) reported 34 minutes ago from Newburn, England

  @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

• 
  Andrea Sullivan (@Andreasullivan7) reported 34 minutes ago from Chopwell, England

  @VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡

• 
  Tim Harding (@timhardinguk) reported 38 minutes ago from Sunderland Bridge, England

  @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

• 
  Graham (@BarbadoOne) reported 43 minutes ago from Chopwell, England

  @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

• 
  Andrea Sullivan (@Andreasullivan7) reported 57 minutes ago from Chopwell, England

  @VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fenn (@fenshanellstolt) reported 2 minutes ago

  @VodafoneUK I paid my bill on the04/10 but it’s saying I haven’t paid, I paid using the phone HELP??

• 
  Mike Ashworth (@mikeashworth) reported 2 minutes ago

  @VodafoneUK hi, ive been a vodafone customer for many many years now and have a problem. my phone (motorola moto g6) is capable of voLTE (4g calling) however its not available to me on the vodafone network. how can we resovle this?

• 
  Karen Magee (@kazmagee) reported 2 minutes ago

  Awful service from @VodafoneUK. Tell me one thing and don’t follow through! Ridiculous!!

• 
  Ash (@ashfaq_555) reported 4 minutes ago

  @VodafoneUK I’ve been having this problem long time. Once I opt for a package then I can’t opt out. I’ve bigbundle15 but opt out. I’ve logged on to the internet but still nothing. Every time I txt bigvalue10 it won’t let me. Now it’s taken £1 for daily use and I only have £9.

• 
  The Nuggy Bear (@bear_nugs) reported 7 minutes ago

  @VodafoneUK Hi guys, I upgraded from PAYG to contract a few months back & got a Pixel 6 handset. It's all fine but I noticed I never get 5G. Even in areas where everyone else has. I've made sure the 5G setting and modem are turned on too. Any ideas? Thanks.

• 
  Shug (@shugshug) reported 10 minutes ago

  @VodafoneUK Hey Lisamarie, I spoke to them on Monday, so still in the 72 hour period. But I was unable to use the internet yesterday evening or this morning, it's a big issue right now! 😭

• 
  Jessie aka ditzydaffodil (@ditzydaffodil) reported 13 minutes ago

  @VodafoneUK It's showing connected yet did test tonight and same issue and there is an outrage so I don't trust your tests as says it's working and it clearly isn't. Xbox is fine as had friend connect with their sky broadband and it worked fine so issue is with your company.

• 
  Ravi Patel (@Ravip1991) reported 13 minutes ago

  @VodafoneUK my Vodafone router is no longer transmitting 2.4ghz frequency anymore. Even after splitting and using wifi2. I cannot connect to multiple devices because of this. I think its a hardware issue now after weeks of trying to fix it.

• 
  JD (@itsallaboutjoey) reported 13 minutes ago

  @VodafoneUK Network status checker not working.

• 
  42 👏🏻 (@justdontwander) reported 15 minutes ago

  Having a pregnancy crisis. Been unable to stop craving sugar cookies, but REALLY SPECIFICALLY the ones that @VodafoneUK hand out when they open new stores. I’ve not worked for Vodafone for YEARS and no longer have the contacts, can anyone help with the brand used so I can google?