Vodafone Outage Report in Chester-le-Street, County Durham, England
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Problems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Chester-le-Street, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 2 months ago |
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Total Blackout | 2 months ago |
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Phone | 3 months ago |
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Phone | 4 months ago |
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Internet | 4 months ago |
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Internet | 5 months ago |
Community Discussion
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Vodafone Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Annelise Hamilton (@AnneliseBeau) reported from South Shields, England@VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.
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richard roe (@ricaceroe) reported from Lanchester, EnglandHey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Jill Robinson (@jilly2010) reported from Sunderland, EnglandOnce again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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claireeyy (@claire_green20) reported from Dunston, England@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Julie Brown (@espanajules) reported from Newburn, England@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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Tinybuddyskunk (@liamsholder91) reported from Newcastle upon Tyne, England@VodafoneUK why is the app not working for ??
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Dave John (@daveyboyfid) reported from Longbenton, England@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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Adrian Smith (@adeysmith680) reported from Durham, England@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Zara (@ZaraStClair) reported from Newburn, England@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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paul mcgeary (@macca554) reported from Peterlee, England@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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Katie Wakenshaw (@katiewakenshaw) reported from Newcastle upon Tyne, England@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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Tom Bray-field (@tom_bray) reported from Durham, EnglandThe funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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breenster & 🐶 (@breenster) reported from Wylam, England@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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Julie Brown (@espanajules) reported from Newburn, England@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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🏴Stephen Townsley (@stephent122) reported from Walker Gate, EnglandHad an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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Julie Brown (@espanajules) reported from Newburn, England@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Smith (@emmasmith_95) reported@VodafoneUK your customer service have been calling your clients and lying about your services and your complaints team are a joke. Sort it out!
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Sujit (@vssujit) reported@VodafoneUK @VodafoneGroup this is how Vodafone India responds. They don't even have a team to look into issues nor even respond to a complaint.
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Lisa S (@IsItJustMeme) reported@VodafoneUK Not a sausage here 😒 never won anything on VeryMeRewards in the last few years
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TallTim (@TallestTim) reportedHi @VodafoneUK do you have a problem at your call centres? Been trying to get through for over an hour, getting a constant busy tone.
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Martin M (@Martin4Liberty) reported@VodafoneUK Thank you, currently the issue appears to have been resolved. However, if the issue re-occurs I will indeed DM you
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Blackstar (@carlldne3) reported@VodafoneUK No surprise you ask for DM.goes from bad to worse. Can't even get my name right .let alone answer a question .The usual .expected to start complaint again by email. You really have no clue about service !
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#EndSARS (@bbwcbs1) reported@VodafoneUK Hello again. Because I’m already a Vodafone customer, if I upgrade to that deal, will my bill etc. Just adjust in line with the new deal/ price?
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Waqas Khalid (@waqaskhalid4) reported@VodafoneUK Its a problem on your side not on my side.your team keep calling it a broken account since march 2019.Should i pay a burden of your incompetence?
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Haseeb Rasheed (@am_haseeb_) reported@VodafoneUK @VodafoneUK i am in uk and i am using you're network here and that's why saying you because I am paying amount every month which you people don't deserve
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Nic (@Leapingpink) reported@VodafoneUK Hi I responded to the last message via DM and I haven’t had a response. Can you help? Thanks