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Vodafone Outage Report in Chester-le-Street, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Chester-le-Street, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.

CityProblem TypeReport Time
Newcastle upon Tyne Total Blackout 2 months ago
Newcastle upon Tyne Total Blackout 2 months ago
Newcastle upon Tyne Phone 3 months ago
Gateshead Phone 4 months ago
Gateshead Internet 4 months ago
Newcastle upon Tyne Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • MickyD2020
    Micky-D (@MickyD2020) reported from Sunderland Bridge, England

    Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!

  • tom_bray
    Tom Bray-field (@tom_bray) reported from Durham, England

    The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

  • claire_green20
    claireeyy (@claire_green20) reported from Dunston, England

    @VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬

  • espanajules
    Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ

  • sunderlanddanny
    danny (@sunderlanddanny) reported from Washington, England

    @furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service

  • BarbadoOne
    Graham (@BarbadoOne) reported from Chopwell, England

    @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

  • macca554
    paul mcgeary (@macca554) reported from Peterlee, England

    @VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it

  • sunderlanddanny
    danny (@sunderlanddanny) reported from Washington, England

    Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh

  • handbagwarrier
    g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England

    @VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband

  • sunderlanddanny
    danny (@sunderlanddanny) reported from Washington, England

    Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !

  • MickyD2020
    Micky-D (@MickyD2020) reported from Sunderland, England

    @VodafoneUK is the worst network out there can’t get though to anyone absolute joke!

  • Andreasullivan7
    Andrea Sullivan (@Andreasullivan7) reported from Chopwell, England

    @Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs

  • espanajules
    Julie Brown (@espanajules) reported from Newburn, England

    @VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡

  • espanajules
    Julie Brown (@espanajules) reported from Newburn, England

    @Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X

  • adeysmith680
    Adrian Smith (@adeysmith680) reported from Durham, England

    @VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡

  • MrJamesCCC
    Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2

  • Chewylad1981
    Paul Hewitt (@Chewylad1981) reported from Washington, England

    @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

  • jilly2010
    Jill Robinson (@jilly2010) reported from Sunderland, England

    Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

  • breenster
    breenster & 🐶 (@breenster) reported from Wylam, England

    @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

  • ZaraStClair
    Zara (@ZaraStClair) reported from Newburn, England

    @VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • UreshP
    Uresh Perera (UP) (@UreshP) reported

    @VodafoneUK And your technical team not sure where they are based can't seem to get a handle on the issues...3rd person in the chat now.

  • GlobalBritain21
    OurFutureOurDestinyOurUK (@GlobalBritain21) reported

    @UreshP @VodafoneUK Same here you go to talk to her when you get cut off I've been complaining for 2 months about poor service and awful broadband all you get is somebody in India going through the same checklist that you've gone through 100 times over priced and under deliver

  • Phonemast
    📶PhoneMast (@Phonemast) reported

    .@vodafoneuk any chance of improving Queen Mary's hospital #Sidcup no service inside unless, by a window and pretty poor outside. Terrible for patients

  • GlobalBritain21
    OurFutureOurDestinyOurUK (@GlobalBritain21) reported

    @izzy_wheeler @VodafoneUK They're more than a joke there an absolute disgrace and one of the worst operators in the United Kingdom I've been waiting for 2 months and my internet is still dropping in and out all the time or you get is the same people giving you the same excuse over and over again useless

  • megster1986
    Megan (@megster1986) reported

    @VodafoneUK Hi. Im trying to help my dad with his phone. We can't get the data to come on. Have rang the helpline and they've said we can do it on it on app. I'm not sure what I need to do.

  • EmmaLouiseBaxt2
    Emma Louise Baxter (@EmmaLouiseBaxt2) reported

    @VodafoneUK any chance you can sort the internet out? Phone call after phone call my poor husband has to make after work... working from home and a yr7 kid TRYING to do homeschool, give me what i pay for "Fast Unlimited Broadband" even my phone is running so slow in its wifi!!!

  • mssandy
    Sandeep Sundaram (@mssandy) reported

    No broadband internet since 13:15 today in Slough. Its a 7 hours outage. @VodafoneUK This is not acceptable during this corona time

  • ianmid1
    Ian (@ianmid1) reported

    @VodafoneUK How's about spending more on building poor signal network rather than faffing about with apps @VodafoneUK

  • Kerried2010
    Kerrie drury (@Kerried2010) reported

    What an absolute joke @VodafoneUK is! No broadband for almost 2 months - since 2am Xmas day - yet I’m still being made to pay for it! Waiting on the 3rd engineer visit... cannot wait to cancel! Over 7 years a customer - never again!

  • GlobalBritain21
    OurFutureOurDestinyOurUK (@GlobalBritain21) reported

    @speedy_fandango @VodafoneUK That's exactly the same as me but I've been complaining for 2 months my speed now worse than it was before drops in and out every 5-minutes every time you call and complain you go through the same tests over again I feel like an engineer never mind a customer they should pay me