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Vodafone Outage Report in Chester-le-Street, County Durham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Chester-le-Street, County Durham, England 11/23/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomDurham Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomGateshead Phone

Community Discussion

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Vodafone Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

  • Joanne_0306 Joanne Marie 🦋 (@Joanne_0306) reported from Chester-le-Street, England

    @VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it

  • guffsafc73 𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛 (@guffsafc73) reported from Durham, England

    Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!

  • andywatson8 Andy Watson (@andywatson8) reported from Washington, England

    @VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service

  • juwjuw02 Julie (@juwjuw02) reported from Sunderland, England

    @VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡

  • Highlander2700 Chris Saunders (@Highlander2700) reported from Spennymoor, England

    I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk

  • JAKEWD1993 JD (@JAKEWD1993) reported from Sunderland Bridge, England

    @ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me

  • polis5026 Bernard Wills (@polis5026) reported from South Shields, England

    Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

  • LeeSArchibald L S-Archibald (@LeeSArchibald) reported from Dunston, England

    Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK I guess your not taking this problem serious #vodafone no signal

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @VodafoneUK thanks for being absolutely no help at all

  • mackemviking David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England

    @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

  • PlannerMarj David Marjoram (@PlannerMarj) reported from Seaham, England

    What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • RobynLeigh210 Robyn-Leigh (@RobynLeigh210) reported

    @VodafoneUK are absolutely shocking for customer service. I was told next day delivery for my upgrade yesterday evening as long as my documents were signed. (I had an email back at 17:07pm to say they were) I have spoken to numerous people throughout today to ask where

  • Strinfish William Stringwell (@Strinfish) reported

    @VodafoneUK Thank-you Vodafone for turning Sure Signal off , now I have a mobile phone that can't get any signal where I live at all , once again it wasn't broken but you had to fix it , I now have to rely on apps to contact people thank you so much !

  • wondermouse Mark Phillips (@wondermouse) reported

    Dear @VodafoneUK Last Friday my data stopped working. Since then I've been on endless chats to try and resolve this. I still have no data but now I have no Spotify, one number and today I can't make or receive calls at all!! WTF are you clowns playing at? You can't even call me!

  • stewarthartland stewart hartland (@stewarthartland) reported

    @VodafoneUK hi Vodafone my curve tracker isn’t working, has never really worked very well I’ve tried the chat feature on my app 3 times and got no reply. It’s rubbish and I’d like to cancel the monthly subscription as I’m not getting the service I’m paying for.

  • HelenDa19259872 Helen Davies (@HelenDa19259872) reported

    @VodafoneUK tried to cancel a contract earlier, had to give up as it was taking too long. My daughter has had a call asking to speak to me, the account holder! As she’s in a different country to me that’s going to be tricky! This is why I’m leaving 🥴 x

  • James_Roche2020 James Roche (@James_Roche2020) reported

    @VodafoneUK can't get through either by phone or by TOBI as there is no agents available to help me i am looking to change my bill date can you help me please

  • wondermouse Mark Phillips (@wondermouse) reported

    @VodafoneUK After half an hour on chat it dropped AGAIN. Can they reconnect me? NO THEY FORKING CAN'T!! Start all over again with a NEW AGENT! Damn you Vodafone. #NODATE #NOCLUE #NOHELP

  • dudthespud_ James Thornton (@dudthespud_) reported

    @VodafoneUK why is it impossible to speak to a human at vodaphone to resolve an issue. Two old accounts still haven’t been closed from 3 years ago and are showing on my credit report which i want removed. Not a generic issue to deal with without speaking to a human

  • theflayedprince Dave (@theflayedprince) reported

    Appalled by @VodafoneUK who cancelled my services because I went over budget. Never got a refund for months of poor broadband I paid for. Will be looking for another provider after decades of being a loyal customer. Bad service, leave @VodafoneGroup or find a better company!

  • johnsoruk Roy Johnson (@johnsoruk) reported

    @VodafoneUK how do I phone you about Vodafone landline issues? The number on your website says 08080034511 but when you call it... it says this number is now closed?