Vodafone outages and service status in Chester-le-Street, England

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chester-le-Street, England

The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne, and Sunderland.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	5 days ago
Sunderland	Phone	29 days ago
Newcastle upon Tyne	Wi-fi	2 months ago
Newcastle upon Tyne	Total Blackout	4 months ago
Newcastle upon Tyne	Total Blackout	4 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

• 
  Hippie Nixon (@hippienixontog) reported 1 second ago from Annfield Plain, England

  I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it

• 
  atkinson builders (@atkinsonbuild_s) reported 1 minute ago from Sunderland Bridge, England

  @VodafoneUK I guess your not taking this problem serious #vodafone no signal

• 
  Tim Harding (@timhardinguk) reported 5 minutes ago from Sunderland Bridge, England

  @VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408

• 
  breenster & 🐶 (@breenster) reported 6 minutes ago from Wylam, England

  @VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges

• 
  si grant (@shanekalvin42) reported 11 minutes ago from Wallsend, England

  @GeorgeMonbiot @VodafoneUK Awful company! Had exactly the same issue .

• 
  Paul Hewitt (@Chewylad1981) reported 14 minutes ago from Washington, England

  @VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade

• 
  Graham (@BarbadoOne) reported 19 minutes ago from Chopwell, England

  @VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.

• 
  Tom Bray-field (@tom_bray) reported 22 minutes ago from Durham, England

  The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.

• 
  Julie (@juwjuw02) reported 29 minutes ago from Sunderland, England

  So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Stephen Townsley (@stephent122) reported 32 minutes ago from Walker Gate, England

  Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.

• 
  Tinybuddyskunk (@liamsholder91) reported 36 minutes ago from Newcastle upon Tyne, England

  @VodafoneUK why is the app not working for ??

• 
  L S-Archibald (@LeeSArchibald) reported 36 minutes ago from Dunston, England

  Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling

• 
  David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported 37 minutes ago from Seaham, England

  @VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.

• 
  Lady MJ (@Pinkandwild) reported 42 minutes ago from Willington, England

  @VodafoneUK why are you ignoring me?!!! At this rate I WILL need to speak to Ebs about the complaint you created on my behalf. Read my DM’s NOW please!!!!

• 
  Jill Robinson (@jilly2010) reported 42 minutes ago from Sunderland, England

  Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting

• 
  David Marjoram (@PlannerMarj) reported 48 minutes ago from Seaham, England

  What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄

• 
  richard roe (@ricaceroe) reported 48 minutes ago from Lanchester, England

  Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!

• 
  Lady MJ (@Pinkandwild) reported 53 minutes ago from Willington, England

  @VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!

• 
  atkinson builders (@atkinsonbuild_s) reported 57 minutes ago from Sunderland Bridge, England

  @VodafoneUK get my signal back or loss your contract to me .load of hassle your chat is

• 
  Jonathan Miller (@JonnyMiller5) reported 59 minutes ago from Prudhoe, England

  @VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FINGERSJOHN✌ (@jnafr) reported 10 minutes ago

  @ThreeUKSupport @VodafoneUK B43 Birmingham dreadful service.

• 
  F. (@_ifez) reported 11 minutes ago

  @VodafoneUK your customer service has gone ****.

• 
  Bri Hammond (@big1481b) reported 12 minutes ago

  @VodafoneUK please avoid this company customer service poor and very rude

• 
  D Shaw (@drmottershaw) reported 13 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Sadly Vodafone are a waste of time but when you ring them there is never a problem with their signal

• 
  Kuldeep Wadhwa (@ammaskuldeep) reported 15 minutes ago

  @VodafoneUK the broadband has stopped working. It’s Friday night. Fix it…!

• 
  mark (@markLFC2010) reported 15 minutes ago

  @VodafoneUK hi as a 3 customer does that mean we can use the Vodafone rewards app like o2 and virgin?

• 
  Chris Evans (@ballistic1980) reported 16 minutes ago

  @VodafoneUK Hi there. I submitted a Network Unlock Code (NUC) request on Wednesday 13th May. Today is 10 working days, which is your maximum official window for manufacturer database checks. I have verified my email address. Please sort this for me!

• 
  BritainAnon (@BritainAnon) reported 16 minutes ago

  @ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 18 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  BlackhandMedia Mk II (@Hanley40) reported 18 minutes ago

  Anyone else having problems with @VodafoneUK ? Mobile data does not work what am i paying for?