Vodafone Outage Report in Chester-le-Street, County Durham, England
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E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (22%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Vodafone outage reports came from the following cities: Peterlee, Sunderland and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Peterlee |
Phone | |
| Sunderland |
Phone | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Durham |
Phone |
Community Discussion
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Vodafone Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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claire ralston
(@claireralston1) reported
@VodafoneUK I’ve written a formal complaint on your web page. I’ve asked multiple times for a manger to call me back, but apparently that isn’t the policy either.
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Rich Collier
(@richcollierr) reported
@VodafoneUK Hi I have DMd you, the issue isn't with my phone but the process itself
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Thalia
(@Thalia_Smith10) reported
@VodafoneUK is actually the most shocking service ever I swear I can not wait til my contracts run out so I can **** off
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Dannyy Brill
(@Dannyy_xD_) reported
@VodafoneUK absolutely appalled by the level of service while trying to get our broadband connected in our new home. We still have no go live date and with working from home having no internet is causing quite the issue! Disgusted is an understatement.
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Louise Cole
(@alouisecole) reported
@VodafoneUK Yet another tedious, frustrating and still unresolved run in with your online chat "help"line. Why can't you sort it so that I don't have to spend 2 x 2 hour sessions, one 1 x 1 hour session and 2 x 15 mins sessions, get cut off three times in one chat etc.?
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✨Little Parry✨
(@MadameCupcakes) reported
@VodafoneUK Cutting a long standing customer off in a pandemic is not only cruel but dangerous when they need a medic. As a Telecommunications company, there is a duty of care to keep people connected & if problems arise, better communication. Cutting off my services is unwarranted rn.
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Mr RA
(@The_Scoreboard) reported
All it took was contacting the complaints department to get my @VodafoneUK issue sorted. 24 hours of chasing around and no help to 5 minutes of actually getting assistance.
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Thalia
(@Thalia_Smith10) reported
@VodafoneUK I’ve already waited two hours it’s a joke had the same issue a few months ago never got sorted probably will never get sorted now shocking company all I ever have is issues and stress
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jay 🇲🇺
(@jaaa4y) reported
@jamesj0int Wtf I’m on Vodafone and they’re not sending me this @VodafoneUK explain???
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✨Little Parry✨
(@MadameCupcakes) reported
@VodafoneUK @JohannthanSmyth Hey Saul how about I get some much needed Customer Service too? I still have no Customer support after being without my Home Phone, Wi-Fi & Mobile for over a week now, essential for Vodafone to get back to me on this - there is a duty of care from companies, fair play please?