Vodafone Outage Report in Chester-le-Street, County Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Vodafone outage reports came from the following cities: Gateshead and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Tinybuddyskunk
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
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amieenotaimee 🌻
(@ams_larssen) reported
from
Sunderland, England
@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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Rob
(@robhinds) reported
from
Blaydon-on-Tyne, England
@kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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paul mcgeary
(@macca554) reported
from
Peterlee, England
@VodafoneUK new contract does not include Spotify, do I have to cancel Spotify subscription to prevent being charged for it
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Annelise Hamilton
(@AnneliseBeau) reported
from
South Shields, England
@VodafoneUK Hi, I received the following message: "Unfortunately, your payment has been declined. Please call 0808-2810848 for more information" I have an Automatic Top Up due to renew on the 28th. Could this be an issue with my bank? Thank you.
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Yan Sophokleous
(@YinYang_man) reported
@VodafoneUK I will be contacting Trading Standards tomorrow morning! I really am disgusted with the lack of understanding. I have to pay for an issue #Vodafone created. Very bad customer service..... 🤬🤬🤬
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Greg
(@PyroUKE) reported
@VodafoneUK @BexJosephs_xx Same here, just reached out to you about it. The Pen Tester in me can't help but feel like something (cyber crime related) has happened at @VodafoneUK and they're just not divulging! The way these numbers are targeting other 07769 numbers feels very trial and error like 🤔
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Ayushi Badoni
(@AyushiBadoni4) reported
@VodafoneUK The problem is with both of them . The customer care service is not responding as well , and the complaint helpline number does not have any facility
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OurFutureOurDestinyOurUK
(@GlobalBritain21) reported
@Raabia___ @VodafoneUK worst operator in the United Kingdom I would expect t no less
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Vatsdalya Gupta
(@vatsalyagupta17) reported
@_nickread @VodafoneUK @VodafoneGroup ISSUE STILL NOT RESOLVED REGARDING MOB-+919811132303 RECHARGED VIA AMAZON PAY FOR Rs 39/-,DETAILS SHARED VIA MAIL ADDRESSING SENIOR MOST OFFICIALS GLOBALLY & IN INDIA.ALL DETAILS OF TRANSACTION SHARED IN MAIL.THE NO HAS YET NOT BEEN ACTIVATED
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peter boba
(@boba_peter) reported
Not entirely surprised that @VodafoneUK @VodafoneGroup have lied again. Promised to sort the complaint that has been going on for 2 months today. Called to say they cant and wait another week!! How would anyone want to be without a mobile for 2 months!!😠🤢
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Andy Cooke 🇬🇧🇹🇭 แอนดี้ คุกส์
(@cooke_andy) reported
@VodafoneUK No worries, Saul. Got it sorted. The trick is to hold your nerve and not hang up when the recording says "Thank you for calling Vodafone" - turns out if you brave the long silence then a real person eventually answers.
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Uresh Perera (UP)
(@UreshP) reported
with speeds up to 150MPBS b)That there is 5G is planned for the next three months. I was quite impressed with @VodafoneUK service as they delivered the unit the next day morning at 8AM, plugged in, and couldn't get anything more than 40MBPS, which is what I already at home 2/9
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Lauren
(@Lauren86167191) reported
@DerekThomasUK it seems @VodafoneUK continue their lies as the mast in Praa Sands is STILL down and another resident has been told the 19th! I was told that they are awaiting permission. How much longer can this continue? #lies #Vodafonedown #thesagacontinues
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Eddie Pearson
(@73reded) reported
18 months on and @VodafoneUK have still not resolved our issue regarding transfer of ownership #shambles