Vodafone Outage Report in Chester-le-Street, County Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Phone |
Community Discussion
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Vodafone Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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lyn clancy
(@22dragonlady) reported
Anyone @VodafoneUK available to chat to a friend not on Twitter about his business account ? 5 mobiles, a landline and BB. Been with Voda 7 years pays £390 per month. He’s spent 6 hrs phoning Voda, his mobile hasn’t worked for 3 weeks. Disgraceful service to a business customer.
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the captain
(@Kirkieboy) reported
Been with @VodafoneUK since 2014 and they’re not willing to continue my 20% discount if I renew !!!! Well here’s a massive F##k you to the worst customer service EVER !!!
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Dave Samways
(@DaveSamways1) reported
@EmmaRaducanu @Wimbledon @VodafoneUK Hi Emma sounds like your body is breaking down which is a bit disconcerting. Seem to remember Murray had issues & toughened up in the gym. Hopefully you'll figure it out not much fun if body doesn't like it. Good luck.
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Danny Boy🕑
(@SacksHarry) reported
@ThreeUK your signal is still ****!!! I love you @VodafoneUK I’m sorry guys😭 please take me back!
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Iain
(@admiralhanson) reported
@VodafoneUK 's subsidiary Talk Mobile excelling themselves again. Customer wants to exercise their GDPR rights. They are partially sighted. "You need to email it in" Er, how exactly, when they can't see very well ? Disability Discrimination ? 🙄
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Martyn Williams
(@MartynWilliams2) reported
Dear @VodafoneUK. I am a new business customer. You have tried 3x to get DPD to deliver my router. Twice the driver has claimed to have missed as I sat at work with my shutters open. Once he refused to hand over the parcel as (being new) I didn't have a router to exchange. 1/2
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Joe Kingsland
(@JoeKingsland) reported
@VodafoneUK your customer service is so bad for my fibre broadband. So bad. Please can someone contact me who actually knows what they are talking about.
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Senator
(@SenatorChad) reported
@TalkTalk @VodafoneUK broadband was also down for a few hours last night. Did you guys not feel the need to inform your customers?
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Kirsten Foster
(@K1rstenF0ster) reported
@OpenreachHelp Hi Gareth- could someone please contact us? We were expecting an engineer to come over on 31st May and today June 7th 8am-1pm. Both time no shows and no contact to say they weren’t coming. Have been in touch with @VodafoneUK and they say it’s not their problem. Ref:OGEA56676297
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SparkyT
(@Sparky_tarpi) reported
@neilbrown007 @VodafoneUK @vodaphoneuk I honestly wish I hadn’t stayed with them! Got offered a contract renewal providing the same service I’d had for yrs at a good price so decided to renew! If only I knew what I knew now. Hindsight is a wonderful thing ;-) who are u with now?