Vodafone Outage Report in Chester-le-Street, County Durham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Durham |
Wi-fi | |
| Durham |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Phone |
Community Discussion
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Vodafone Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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Hutchy
(@Paulhut20013625) reported
from
Sunderland Bridge, England
@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@VodafoneUK answer your phone been trying to get through for an hour 😡 awful customer service
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Nichola Jane
(@justnicholajane) reported
from
Ryton, England
@VodafoneUK @lisajb_x I can’t even DM because I need a code which is sent by text when I can’t receive texts 😂🙈 laughable service!
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The coffee bell
(@468jimmy) reported
from
Newcastle upon Tyne, England
@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@VodafoneUK thanks for being absolutely no help at all
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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Allen Curtis
(@AllenDCJnr) reported
from
Sunderland, England
@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !
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JD
(@JAKEWD1993) reported
from
Sunderland Bridge, England
@ipd1961 @VodafoneUK I had similar issues I rang and complained And told them after 8 years of having a contracts il be leaving and they bent over backwards to to keep me
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SpartinMartin
(@SpartinMartin84) reported
from
Whitburn, England
What a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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Gary Ayre
(@GazzaG1) reported
from
Wingate, England
@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP
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Brett Redmayne
(@safcbrett) reported
from
Sunderland Bridge, England
@VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Darren Meadows
(@DarrenMeadows01) reported
from
Peterlee, England
@Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@VodafoneUK must be the worst company@in the world for its customer service I have been passed around more times than I remember and still no where. I recommend you stay away from this company and get your stuff elsewhere.
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Brian Pickup
(@M0RNR) reported
from
Sunderland, England
@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Ｓｔｕ Ｐａｔｅｒｓｏｎ
(@s_t_u_a_r_t_p) reported
from
Peterlee, England
@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Itz Limp
(@OMG_Itz_Limp) reported
@VodafoneUK like i said before kate, i wont be wasting my time talking to customer services anymore. i'll bide my time, and when my contracts end (5 mobile contracts and 2 bb contracts) i'll be done with vodafone for good
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John-J Anderson
(@ohsurviving) reported
@VodafoneUK I would like to switch providers as your WiFi coverage constantly drops out in my area, frankly I'm bored of talking to customer support that goes absolutely nowhere. Can you tell me the procedure for moving providers please?
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Derek Lee
(@lothos) reported
@VodafoneUK I’ve done that, my point is you’ve disconnected me and then I’m expected to just await a call back, you’ve left me without a working phone. Surely this should be a manned phone line where I can get the problem resolved asap.
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Adam 'Adz Adamski' Letson VA
(@AdamNLetson) reported
@VodafoneUK to might wanna fix your app. I’m trying to upgrade and I’ll be sitting for 5 minutes of a load screen only for the app to say it won’t load.
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RKWH
(@DC84118) reported
@VodafoneUK how can I check 5G has been enabled on my account? Yesterday, when in a 5G area, my iPhone 13 Pro did not connect to your 5G network. #Vodafone
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MANA
(@Maana2ed) reported
@VodafoneUK my broadband has been down since last night so i have no wifi. When will it be fixed my postcode is la14
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Nicholas Duggan
(@Dragons8mycat) reported
Phoned @VodafoneUK at 4pm to cancel my contract. Tried to leave but they talked me into a deal on a phone by 5pm.....trying to process that deal at 6pm (the assistants home time) and the phone goes dead Phone back once kids in bed, wait in a queue for 2hrs and they hang up
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ELBES
(@ItsElbes) reported
@VodafoneUK @mightyhoopla Your services are the pits. Endless problems with connections and nobody to connect to I am sick of this network
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Benjh_82 💙💛
(@82Benjh) reported
My 2nd spell with @VodafoneUK which so far has been for almost 4 months isn't great. My phone signal at home is **** and now my account is stuck in collections despite payments being fully up to date (been late once but it's paid) so can't get a new sim card.
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Andrew Stacey
(@Andrews37513458) reported
@VodafoneUK shocking customer service when trying to take out a new unlimited contract….avoid if at all possible…try O2