Vodafone Outage in Wingate, County Durham, England

@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.

@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.

@VodafoneUK have without a shadow of a doubt the worst customer service of any company I have dealt with, 1 hour and 3 different members of staff and 3 seperate times I had to start all over again just to make a single payment! This is why customers leave!

@VodafoneUK I've been promised a call back twice on 2 separate occasions since Sunday. No phone call. Simple issue to resolve and you just can't get @VodafoneUK to respond. Well done for putting your customers first. Unacceptable.

@VodafoneUK can someone please contact me to sort my issues out I was asked to dm which I have 3 times but nobody replies 🤬

@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers

@VodafoneUK sort your WIFI out and your customer services out please 🙏🏻 please don't talk to us like we are stupid we are educated people #NeedUsaNewNetworkProvider #ConstantCrapWifi

@VodafoneUK I upgraded to fibre 2-the supposed fastest last night being assured I would be up and running within 2 hours but this morning still no BB and another 3 fruitless promises expired during the day I Need access to my online college work NOW-HELP

@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !

@Vodafoneuk where should I start... Informed home broadband would be installed on 19th Feb current still awaiting.. . Now my partner Internet on her phone not working. The advisor provided iPhone update when she has hawaii phone

@VodafoneUK when do s10 pre orders start as e er6 other network seems to have them up already

@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

@DTrucker81 @bt_uk @SkyUK @VodafoneUK I’ve heard nothing but bad news about them fella

@VodafoneUK it’s only three short months until @emmajaneshaw89 can get rid of your absolutely terrible broadband service. Constant slow connection, downtime and the need to buffer everything. Whilst we are also paying for top package that you can’t deliver speed on. 😱

@sleeplikeahero @VodafoneUK #iPhone please update this app as it will not run in the the background which sucks cos android seems to do everything else so much better I can't believe why iPhone charge so much for phones that don't do anything special #androidrules and vodafoneuk

@VodafoneUK I’ve transferee network and want to know what my final bill will be, can’t get into my online account for some reason and I’ve not had any emails of my bill?

New iPhone preorders starting means getting a pleasant reminder of how awful @VodafoneUK’s customer service is

@VodafoneUK #google would probably do a better job. #Vodaphone #broadband messing around on technical support line. Said expect engineer btwn 8 & 1 but now say ‘BT’ engineer is not coming until tomorrow after 1pm. It's shocking. We haven’t had internet in the office for 3 days.

@VodafoneUK Are you connected to Vodaphone business broadband? If so We are a business - calling the customer support line (call centre in India) and every day they want to do remote checks and despite assurances otherwise NO Engineer has been dispatched! Call handler just isn’t competent!

@VodafoneUK hi guys, just had a call from 01709 357345 based in Rotherham claiming to be yourselves. I believe this is a scam number based on a google search I did. Called offering products and discounts but sounded like a bad operation from the get-go. Cheers.

@VodafoneUK can I get an update on my broadband issue please!!!???

Another day + another crap internet service from @VodafoneUK u promised high speeds but failed 2 mention anything about router speeds! yet again we’re using our data and even had to purchase more data on one mobile device😡 can’t wait for the end of my internet + mobile contract

2019-08-25 21:15:03 -Download (Mb/s): 11.70 -Upload (Mb/s): 9.61 -Ping (ms): 53.17 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

@DamianPDavis @VodafoneUK Couldn’t agree more; @VodafoneUK desperately need to roll out SMS support on WiFi Calling, two-factor authentication via SMS isn’t going away any time soon and your customers are left waving their handsets outside open windows in search of your network.

2019-08-25 21:00:03 -Download (Mb/s): 13.90 -Upload (Mb/s): 9.38 -Ping (ms): 48.06 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

So bored of @VodafoneUK and their terrible service. Alot of the time feels like I'm just being told "to wait and it will be fixed". It's quite misleading #poor #CustomerService

@VodafoneUK yea I'll admit I'm bored and you won't read all of these but at least the notifications are going be high so you'll shit yaself in the morning 😂

Joke time: @VodafoneUK broadband service Don't worry guys you might think that was harsh. But they a little slow so its fine they won't get it :)

2019-08-25 20:20:03 -Download (Mb/s): 12.90 -Upload (Mb/s): 9.71 -Ping (ms): 50.24 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

@VodafoneUK are an absolute joke can’t cope with the fact my mum is paying for fibre optic internet and it never ******* works, every time we’ve rang them there’s just more problems So incompetent

2019-08-25 20:05:03 -Download (Mb/s): 12.30 -Upload (Mb/s): 7.60 -Ping (ms): 48.32 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest