Vodafone outages and service status in Whitburn, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Whitburn, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Whitburn, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Whitburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Whitburn, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
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Internet | 7 days ago |
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Newcastle upon Tyne
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Wi-fi | 1 month ago |
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Newcastle upon Tyne
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Internet | 2 months ago |
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Newcastle upon Tyne
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Internet | 3 months ago |
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Sunderland
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Phone | 4 months ago |
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Newcastle upon Tyne
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Wi-fi | 5 months ago |
Community Discussion
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Vodafone Issues Reports Near Whitburn, England
Latest outage, problems and issue reports in Whitburn and nearby locations:
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Katie Wakenshaw (@katiewakenshaw) reported from Newcastle upon Tyne, England@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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Allen Curtis (@AllenDCJnr) reported from Sunderland, England@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !
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g͙i͙l͙l͙ niknakatarian (@handbagwarrier) reported from Seaham, England@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Julie (@juwjuw02) reported from Sunderland, EnglandSo got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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Gav McElroy (@GavMcElroy) reported from Washington, England@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us
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Ian Birch (@IanBirch1978) reported from Cramlington, England@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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David Marjoram (@PlannerMarj) reported from Seaham, EnglandWhat is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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🏴Stephen Townsley (@stephent122) reported from Walker Gate, EnglandHad an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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David Kinmond #FBPE #resist 🇪🇺 (@mackemviking) reported from Seaham, England@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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amieenotaimee 🌻 (@ams_larssen) reported from Sunderland, England@VodafoneUK Oh I’ve had no issues getting in contact, the issue is the advisor didn’t listen or understand that all I wanted was to unlink a watch on my plan from my number - that’s literally it!! An hour and a half for that! It’s sorted now but painful experience to say the least. Thanks.
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The coffee bell (@468jimmy) reported from Newcastle upon Tyne, England@VodafoneUK I thought you weren’t allowed to tell lies and add to peoples accounts this has went to far now I am going to the regulator your people are no help whatsoever
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Craig Bradshaw (@Cjreefdiver) reported from Whitley Bay, England@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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sarah martin (@sarah_1307) reported from Gateshead, England@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Gerbil (@handbagwarrier) reported from Seaham, England@VodafoneUK North East UK… what is going on, patchy internet for 3 days. More off than on. This is bad. Hope you will not be charging anyone for this crappy service #Vodafonedown
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danny (@sunderlanddanny) reported from Washington, EnglandStill offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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claireeyy (@claire_green20) reported from Dunston, England@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Liam sholder (@liam27OFFICAL) reported from Newcastle upon Tyne, England@VodafoneUK is running very slow today even on 4g
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SpartinMartin (@SpartinMartin84) reported from Whitburn, EnglandWhat a total farce I’m having with @VodafoneUK seems most of the staff like to lie and no loyalty for a customer of 10 year
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Brian Pickup (@M0RNR) reported from Sunderland, England@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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Gav McElroy (@GavMcElroy) reported from Washington, England@DTrucker81 @bt_uk @SkyUK @VodafoneUK I’ve heard nothing but bad news about them fella
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Danny B (@DannyBee595) reportedI've had such a frustrating experience upgrading with @VodafoneUK , I wish I hadn't bothered. The bloatware on the Honor Magic V6 is already horrendous, but then I have to contend with pre-ticked boxes to install even more of the crap in "Vodafone Appbox"... which can't be skipped or closed. So I've had to go through 3 (full) screens of apps which nobody wants and had to untick the apps which Vodafone conveniently (and sneakily) ticked on my behalf. This is a great way to ruin the arrival of a new phone, which should be a positive experience. My mood is already frustrated from this, that's before I even start to uninstall all the other crap that HONOR put on their phones. I remember the pain I felt when I got my last phone trying to get rid of the Vodafone bloatware, but 3 years on it is so much worse now. NOBODY WANTS THIS JUNK. You're ruining the experience of what is meant to be your main product/service. Poor show.
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StGeorge (@Needitsobadly) reported@MigrantTrackUK @ZiaYusufUK @VodafoneUK Not a customer and now most certainly never will be. Hit them where it hurts.
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Bill Oldfield (@billoldfield) reportedMessage for @vodafoneUK There's a total network failure in DL2 3AA for over 48 hours now. Multiple routers and phones entirely down, no data and poor phone reception. Business and home offline on a Sunday. The network checker doesn't recognise the failure.
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bjc (@bjc5473) reported@craigaradford @Iromg @VodafoneUK It’s called making a statement. These companies need to understand that people are sick of funding others. So are you a vodaphone customer Craig.
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CJ (@CJ8316758312135) reported@DanielS0N95 @Iromg @VodafoneUK Another stupid prick, your kind is the problem in the country. Get educated and then you will be able to vote Reform...
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Mock the Left (@realmocktheleft) reported@RegSimpkin @VodafoneUK I'd **** 'em off mate. Giving SIMs to gimmegrants. Bastards.
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Simon Danczuk (@SimonDanczuk) reportedThinking about it, do @VodafoneUK make any money from the government issuing these emergency alerts?..
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Matt of the Boats (@MattSmi78781885) reported@NileGardiner @VodafoneUK What is disgraceful about telling an UNELECTED NOBODY billionaire Gobshyte that they will not cancel their charitable support of vulnerable people.
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adyh (@EuclidAlgorithm) reported@Terrenc20723630 @Iromg @VodafoneUK How come they're always showing up as the cheapest option for me? And with the best customer service?
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.