Vodafone Outage Report in Whitburn, South Tyneside, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Whitburn, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Whitburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Whitburn, South Tyneside, England
The most recent Vodafone outage reports came from the following cities: Gateshead and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Phone | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Phone |
Community Discussion
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Vodafone Issues Reports Near Whitburn, England
Latest outage, problems and issue reports in Whitburn and nearby locations:
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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Brian Pickup
(@M0RNR) reported
from
Sunderland, England
@VodafoneUK I don't, I've had my O2 account credited with £30 for the inconvenience of having no mobile signal in Stanhope for nearly 2 weeks. However it appears Vodafone customer service isn't so good and @MardybumHelen is one of those customers
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK now I have no broadband service at all..and you even told me to go to another provider..even though it’s your company that has left me with no Broadband.I still think mis-selling is illegal. I aim to seek compensation for lost work.
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Liam sholder
(@liam27OFFICAL) reported
from
Newcastle upon Tyne, England
@VodafoneUK is running very slow today even on 4g
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
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Andy Watson
(@andywatson8) reported
from
Washington, England
@VodafoneUK so,you signed me up to your broadband,set an activation date,went live..then realised you never took over my landline. Then told me it’s all “open reach’s fault and you can’t actually provide broadband in my area.
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Allen Curtis
(@AllenDCJnr) reported
from
Sunderland, England
@VodafoneUK sort ya app out its been down more times than its been up over the past 2 weeks !
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Riotous Rockers
(@RiotousRockers) reported
@VodafoneUK @neilio_uk This seriously makes me want to leave as a customer of nearly 20 years. Do you know how important that wifi is to people travelling long distance daily??
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azelea
(@azelea30295757) reported
@VodafoneUK Yes. For the 7th time today at 8:15am. No temporary fix offered, no compensation for stress and unexpected and significant expenses, but failed promises only for it to be back up ‘as soon as possible’. Well. Almost 96 hours on, nothing’s changed. #Feelgoodfriday
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Dawn
(@DawnT__) reported
@VodafoneUK you have disconnected me I have 3 children in nursery I can’t call you because I have no connection. No one will help me this is unacceptable
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Marko Tomic
(@MarkoTomic1497) reported
@CityFibre customer service 10/10. @VodafoneUK customer service 0/10. City Fibre you should really assess who your wholesale partner is.
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Louise Stewart
(@LouiseCStewart1) reported
.@VodafoneUK Dear Vodafone, I don’t like to moan But my broadband you promised to repair After five days I’m now in despair Please don’t delay, just fix it today I promise not to whine once I’m finally back online!
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writestweetsnoonerepliesto
(@Juliavpowell) reported
@VodafoneUK cannot believe the terrible service you are offering. You told me to contact you on/ after 15 June to process a refund to my next bill. I tried all yesterday - DMs, tweets… absolutely no reply. I’m a teacher, can’t call whilst teaching. Pls respond.
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Claire *****
(@ClaireHoare) reported
@VodafoneUK I’m glad you have stayed with @GBNEWS because I’ve been a customer for 32 years and if not I would have left you.
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Jason Cordingley
(@cordingleyj) reported
@VodafoneUK Had a txt this morning saying you have cancelled my V Tracker plan. I didn’t request this. Used online chat, after 30 mins they couldn’t help. Tried calling, no option for V Tracker, round in circles. NOT a happy customer…
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Stephen Sutherland
(@stevevilla82) reported
@VodafoneUK Broadband down again in EX70FJ second time this week. Why? Being told switch thinks on and off again when clearly the problem isn’t my equipment isn’t good enough.
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Anji Hewat
(@anjihewat) reported
@VodafoneUK delighted to be told yesterday that after being a customer for 25 years customer loyalty is not important. Wow! At least my new provider made it incredibly easy to switch.