Vodafone Outage Report in Whitburn, South Tyneside, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Whitburn, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Whitburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Whitburn, South Tyneside, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Phone | |
| Gateshead |
Wi-fi | |
| Sunderland |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Whitburn, England
Latest outage, problems and issue reports in Whitburn and nearby locations:
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Jill Robinson
(@jilly2010) reported
from
Sunderland, England
Once again @VodafoneUK. Appalling service, taking nearly £800 from my account. Said it would be back in my account by Wednesday. Guess what I am still waiting. Disgusting
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g͙i͙l͙l͙ niknakatarian
(@handbagwarrier) reported
from
Seaham, England
@VodafoneUK @VodafoneUKfail Why is my fibre broadband constantly disconnecting in bad weather? Why, if you are monitoring it are you not doing anything about it? What am I paying for??#vodafone #NoSignal #broadband
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Julie
(@juwjuw02) reported
from
Sunderland, England
So got email off @VodafoneUK saying I can now upgrade so goes on to see cost I’ve been a customer for 10 years and they still want £50 upfront cost and then whatever it cost each month for the phone think I may change to a different provider a cheaper one!
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danny
(@sunderlanddanny) reported
from
Washington, England
@furness_darren @VodafoneUK Only offering me £40 is a joke supposed signing up to automatic compensation scheme looks like they backing out @Ofcom rates state £5 a day if delay in service
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Julie
(@juwjuw02) reported
from
Sunderland, England
@VodafoneUK getting really annoyed with this bar crap on my phone that was meant to be removed twice and yet it still on I could have been £10,000 richer today with @thisisheart but cos of this stupid bar I and still skint! 😡😡😡😡
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Craig Bradshaw
(@Cjreefdiver) reported
from
Whitley Bay, England
@VodafoneUK tried to request a Network Unlock code and get email response saying oops you need to have been using your sim for at least 30 days. It has been 30 days! Help
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Micky-D
(@MickyD2020) reported
from
Sunderland, England
@VodafoneUK is the worst network out there can’t get though to anyone absolute joke!
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danny
(@sunderlanddanny) reported
from
Washington, England
Update sent multiple dms sent to @VodafoneUK with no reply did I expect anything less worst customer service ever !
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Paul Hewitt
(@Chewylad1981) reported
from
Washington, England
@VodafoneUK How about improving your customer services? Been with the company for years and never had so much hassle and bother these last few months!!!! Be will looking elsewhere for next upgrade
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@VodafoneUK having issues with nuisance calls from a number very similar to my own. Only the last 3 digits are different. I rang one of the numbers back today and the person who answered says she never rang me but has a similar number to me and is having the same problem with 1/2
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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danny
(@sunderlanddanny) reported
from
Washington, England
Still offered me nothing offered to find out what has happened @VodafoneUK ?!...I know what’s happened my live date was delayed 35 days knowing the reason isn’t gonna get me lost money and time back it’s not gonna make me feel better or sleep easy at night. Customer service tosh
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Bernard Wills
(@polis5026) reported
from
South Shields, England
Superb service from @AdmiralUK (thanks to Mohammed)in stark contrast to poor service from @VodafoneUK yesterday
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David Kinmond #FBPE #resist 🇪🇺
(@mackemviking) reported
from
Seaham, England
@VodafoneUK @Ofcom so I ask for PAC CODE to leave network early. Agreed to early term fee which then goes up by over £30 as I wish to retain my own number. They are making a killing out of unsuspecting customers. #disgracefulcustomerservice Complaint raised.
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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David Marjoram
(@PlannerMarj) reported
from
Seaham, England
What is the problem with @VodafoneUK in Seaham (SR7). Not getting 4G all the time and my WiFi has been absolute bollocks for weeks now. So much for super fast. 🙄
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Cherith
(@CRoshBakes) reported
Hi @VodafoneUK can I just check, do I need to activate my entertainment selection within any set timescale of my phone plan being set up? Can I use it later down the line instead of immediate? Thanks
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Stephanie Burns
(@stephaniemburns) reported
@VodafoneUK Hi. I'm having problems with my credit score bc of an overdue bill I paid 3 months ago. I was told this would no longer show on my credit score as of a week ago but it's still there. Your colleagues on the phone don't seem to be able to help so I hope you can pls?
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Houssam B
(@hbmansour13) reported
@VodafoneUK has a really horrible service and their staff have no idea. I have a subpar service and I’m constantly stung with extra charges every month. Really pathetic #vodafone
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Opsiedo
(@vegasbaby2012) reported
@VodafoneUK Did that and then realised that no one actually reads messages properly …given advice to check on speeds for mobile data but issue is with general reception… Might have to change company
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Zoe E
(@zoee1973) reported
@VodafoneUK So after all that you made me DM you just to tell me you’re looking in to it! It’s been@24 hours now. I’ve also been told there is an overall issue in this area but when I try to check online it says your case has been picked and o can do anything else!
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Charity Vinyl
(@CharityVinyl) reported
Going to try to cancel my @VodafoneUK contract this afternoon. I bet , I bet it’s going to be like pulling teeth. But their service has been like this anyway so, I’m cracking on.
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Name cannot be blank.
(@TheOnlyRobmdk) reported
@VodafoneUK @tony_spumoni Do these price changes mean your staff will answer the phone in the UK and problems actually be dealt with, or are you still outsourcing to India for cheap labour and give zero ***** to your clientele.
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Charity Vinyl
(@CharityVinyl) reported
@VodafoneUK First, it’s nigh on impossible to speak to someone. Second, when I do it’s painfully protracted and involves being passed from pillar to post. Third, you’ve had two chances to put my issues right but you have misled, lied and wasted my time. After 10 years it’s time to leave.
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Zoe E
(@zoee1973) reported
@VodafoneUK we’ve had no broadband for 20 hrs now. So after an hour on the phone yesterday failing to fix you offered a static IP, email has arrived but no set up instructions?? I’ve googled & it’s not clear. I WFH so this is ridiculous!
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Nigel May
(@nigelimay) reported
OK @VodafoneUK I have been patient so far. I changed to you fibre broadband and telephone service on 31st March but still don’t have a functioning phone service. What is the latest on ticket 766282983833187897? We are well past 48 to 72hrs to resolve