Vodafone Outage Report in Crook, County Durham, England
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E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (13%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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👨🍳paulsuperchef👨🍳
(@paulsuperchef) reported
from
Newton Aycliffe, England
@itsSuperJoon @VodafoneUK That’s exactly what I mean 3 have always been good to me and not had an issue but they not bothered about you leaving lol so if I can get a good deal with someone else I will 👍🏻
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Micky-D
(@MickyD2020) reported
from
Sunderland Bridge, England
Anyone looking for a decent phone network DO NOT 🛑✋🏻 GO WITH @VodafoneUK no help whatsoever JOKE!!
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Patrick Green
(@brewpat) reported
from
Darlington, England
@VodafoneUK what’s happening with your network? All my Curve trackers stopped working yesterday, told by live chat yesterday that you’re working on it. Down for almost 24hrs already. Poor.
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𝙶𝚎𝚘𝚏𝚏 𝚃𝚞𝚛𝚗𝚎𝚛
(@guffsafc73) reported
from
Durham, England
Pleased our @VodafoneUK broadband contract is now up. This WiFi has been awful for too long! Time to go somewhere who will actually send a human to sort it out once and for all!
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j°n Çr@GG$🛠
(@craggs0) reported
from
Darlington, England
@VodafoneUK I don’t think I’m using it though never claimed nothing can I cancel it
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK Where do I see that?! I did look for something to say that kind of thing, but didn’t see it or a drop down menu, sorry!
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Lady MJ
(@Pinkandwild) reported
from
Willington, England
@VodafoneUK Bri’s messaged now. Not impressed still without a router after telling you early last wk it had gone to old address. OpenReach been now too, so really frustrating! Try just having a phone to do everything, inc TV when you’ve #mentalhealth & #anxiety issues - not on & not fair
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Tom Bray-field
(@tom_bray) reported
from
Durham, England
The funny thing about @vodafoneuk’s hold music is that it has lyrics like ‘I’m back at square one’ and ‘I get used to living with no-one’.... which, sums up there service! Always back at square one, and no one who will accept we have a problem. Comedians as well as hucksters.
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Patrick Green
(@brewpat) reported
from
Darlington, England
@VodafoneUK Not at all useful. All 3 trackers down again this morning. Unresponsive for 2 hours. What’s going on with your network?
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Dave Nicholls
(@Davey_Nicks) reported
from
Lartington, England
@VodafoneUK I have already spoken to three of your advisors who have all been useless and transferred me around every other department and all saying contradicting things. So speaking to an advisor through dm will likely give the same outcome. Your manager I spoke to was the worst one
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Adrian Smith
(@adeysmith680) reported
from
Durham, England
@VodafoneUK absolutely disgusting customer service. Charged £86 + unjustified then can’t get through on the phone for over an hour then when I get an answer it’s the wrong department who just hang up instead of put me to the right one 😡😡😡
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David Ivo Iveson
(@the_real_ivo) reported
from
Bishop Auckland, England
@MrsHosking Canny little treat box that! @VodafoneUK
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Chris Saunders
(@Highlander2700) reported
from
Spennymoor, England
I am so done with @TalkTalk fibre broadband, barely stays connected for 5mins and when it does the speeds are worse than shit! Can't wait for my @VodafoneUK fibre router to arrive, should never have changed!! #AvoidTalkTalk
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK I guess your not taking this problem serious #vodafone no signal
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK Of course 👍 although I still haven't got the camera issue sorted yet . The refund is taking forever so I haven't got a replacement yet
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@VodafoneUK - shambolic service on call for at present 1 hour and 40 minutes and still waiting, I get we have covid, but 1 hour 49 minutes and counting ! #makeitright 0808 848 8408
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atkinson builders
(@atkinsonbuild_s) reported
from
Sunderland Bridge, England
@VodafoneUK are you down #vodafone no signal again in #sunderland #phonenetwork
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Richard foster
(@richie_COYS_316) reported
from
Spennymoor, England
@VodafoneUK bad news the camera that was purchased isn't working properly. Waiting to hear back from the company we were dealing with so I can get the e-receipt to exchange it
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Power
(@martyfarty) reported
@VodafoneUK Tried that but you message tool won’t take the query now what after 1.20 hours waiting after being pith through 3 times by your online tool - Blimey it thought O2 were bad !
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Kate Bowen
(@RMN_Bowen) reported
@VodafoneUK Your customer service is appalling. Waited 15 minutes since last communication on chat via My Account and my query wasn't solved
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Martin Power
(@martyfarty) reported
Gawd knows how long will be on phone to @VodafoneUK - Sat in the car like a prize lemon just waiting. Bloody online help tool is useless!!!
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Ben Connor
(@Ben_Connor96) reported
@OpenreachHelp @VodafoneUK Delivering extremely poor service setting up internet over the last few weeks. Into our 3rd week of waiting and have been told that we'll get an update by 19th Jan. Under the current climate with needing to WFH this is very disappointing. @KingsleyTong1
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Rowan
(@RFrayling) reported
Awful service from @VodafoneUK - Live chat says no agents are available please call us; on the phones a recorded message says ‘it’s easier to get help online, we’ve text you a link to our website, please hang up’. How are you expecting people to speak to you then?
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Darren Allez l'OM ⚪ 💙
(@Rotmm) reported
@ReganHare95 @VodafoneUK Tried that I'm afraid. Thing is, I have exactly the same issue on 2 Series that are wired and no issue on the one that isn't. I've just pulled the wire from one that had the issue and it works perfectly logging in wirelessly.
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Ian Lewis
(@lewisim1) reported
@VodafoneUK Help please. Vodafone installed their router yesterday and have no internet since. 'in 10mins' then 'within an hour', them 'by midnight'. No internet this morning. 30mkns to speak to adviser, lut on hold then cut off. 3HRS on the help chat and then cut off. Sort it!
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Lugo
(@The_1RealGamer) reported
@Rotmm @VodafoneUK In the US, but might be a router issue. Does your router have a UPNP setting and is it on? Your xboxes are probably fighting over ports and UPNP is a feature that manages that
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Grody🔞
(@pickled_tinker) reported
So @VodafoneUK i phone you up and STILL waiting 50 mins later. Ring you from another Vodafone and straight through to the dept. I want. I am so needing a reason to not issues my GDPR complaint against you for violating 5 of the 8 principles and you're not doing a very good job.
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Jane Margaret ❣️
(@Jane_m27) reported
@VodafoneUK I have taken out a new SIM only contract through Carphone Warehouse with Vodaphone but you are charging me for my old contract and sim!!! All I need you to do is to transfer my number over to the new contract but I have to fill in forms. Utter nonsense terrible customer service