Vodafone Outage Report in Prudhoe, Northumberland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Prudhoe, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prudhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Prudhoe, Northumberland, England
The most recent Vodafone outage reports came from the following cities: Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
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Vodafone Issues Reports Near Prudhoe, England
Latest outage, problems and issue reports in Prudhoe and nearby locations:
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🌟 John 🌟
(@johnnytriathlon) reported
@missbecka_ @VodafoneUK I don't think its unreasonable to expect to know when you are going to get the item you ordered. I am expecting that the payment will come out before the device arrives - this seems to be standard for Vodafone. I've been a customer for over 10 years. I think this year is time!
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Adrian Tennant
(@AdrianTennant1) reported
@VodafoneUK Shocking service! Loyal customer with two phones/lines. Added a third line last Friday. Received sim Wednesday. Four adviser chats and two days later finally have service, now told another three days to port across old number after promised it’d be done in 3 hours! 😡
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Andrew Brown 💙
(@abaloo) reported
@VodafoneUK No. It doesn't work. Five hours on the phone to your people, passed from pillow-to-post. Broken promise after broken promise. Nobody wants to take responsibility. Genuinely the worst customer experience I've ever known. #Vodafonedown #vodafone
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Stevo 💙
(@andypstevo) reported
@VodafoneUK It's OK, I called customer services like a savage. I was tracking down an order number. Unfortunately DPD are in charge of it now and nothing has moved yet.
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Luke
(@howztingz) reported
@VodafoneUK ah lads. Your signal in London is woeful, 3G the majority of the time on a 5G plan, struggling to even get this tweet out. Should not have moved to ya
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Nikita
(@TeddieTaia) reported
@VodafoneUK I’m a new customer. Router not delivered due to warehouse incident but service activated. No communication from you, no contingency plan. Disgusting service!
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Dave Co
(@DavSpurs74) reported
@VodafoneUK Why can I NEVER speak to an operator when calling 191? Trying to give you more money is impossible & tempts me to switch provider. And no, your live chat or website does not help this request 🙄
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Annette Flynn
(@annette_flynn) reported
@VodafoneUK for a phone company your customer call service is appalling. It is possible that people have queries that are not covered by your automated lists and need to speak to an actual adviser. The app is no better - when I tried through the app I was no. 96 in the queue.
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Jay
(@jay_hounslow) reported
@VodafoneUK I called customer service on phone to amend direct debit after asking 25 questions, auto voice asked to use online chat and ended the call, online chat never worked and shows Loading please wait for 4 months ..poor support..
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Tekzy
(@TekzyMusic) reported
@CraggleB @VodafoneUK I use VOXI, a provider that relys on Vodafones systems, and their website is alwaysss down and causing issues. 🤬