Vodafone Outage Report in Prudhoe, Northumberland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Prudhoe, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prudhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Prudhoe, Northumberland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
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Vodafone Issues Reports Near Prudhoe, England
Latest outage, problems and issue reports in Prudhoe and nearby locations:
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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L S-Archibald
(@LeeSArchibald) reported
from
Dunston, England
Just had the worst customer experience from @VodafoneUK to be told from a senior customer relations advisor that I should explore deals from other providers is shocking, only complaining in the first place as 2 pieces of mis-information had been provided already #appalling
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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Joanne Marie 🦋
(@Joanne_0306) reported
from
Chester-le-Street, England
@VodafoneUK your customer service in your Chester le Street store is beyond useless. You get promised one thing on online chat and then told something totally different in store with a claim they “can’t see” notes 😡😡😡
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk As an nhs worker who's just recieved a text from you saying my service may be suspended due to my bill being higher than usual i'm not feeling very #connected
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Greenfield
(@igfield) reported
Inspired by @joelycett I have just responded to an email from Donna, Business Development Executive at @VodafoneUK who has offered to ‘Better Connect’ me and my business. Being able to get Vodafone mobile phone signal inside my house would be a good starting point Donna 🤔
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Real C DCruze
(@realdeescd) reported
from
Manchester, England
@VodafoneUK what a total disgrace. IWatch contract ended on 18Dec and still your staff can’t figure out how to switch it to sim only. I’ve called three times so far for this issue. Spent over 4 hours on the phone. Will have to call again yet. Terrible service!
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christhered
(@christhered5) reported
Stop using covid as an excuse for a **** service @VodafoneUK . Nobody to answer the phone and an automated digital chat . Don’t even consider moving to these . Awful service and absolute liars . Changed my upgrade date from 8th Jan to 21st March
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lindsay harris
(@missfigure1) reported
@VodafoneUK so here we are again,got told my account is sorted my phone will be here tomorrow but they are not giving me the same as my partner I’ve asked why and get someone new answer me who agsin can’t help
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lisa devine
(@lisadevine11) reported
@VodafoneUK I requested a NUC via online form a week ago, I still haven’t had a reply and the phone lines do not have an option to speak to someone? Please help
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Leon Green
(@leongreen158) reported
@VodafoneUK is straight up useless 🥴can’t even check how many payments I have left to pay the rest of my bill off because of some stupid security digits I randomly thought of 2 years ago, what am I going to do, pay someones random blokes bills off?🙃🤯
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Morgan K Proctor
(@morgankp06) reported
Still no landline @VodafoneUK since 1st December. My elderly parents are very stressed and the CUstomer services have been appalling to them. Beware to customers. I have now sent a complaint form. #Vodafone
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Iain Mann
(@iainmann) reported
@OnePlus_Support Can’t get WiFi Calling working on #oneplusnord on #VodafoneUK . Vodafone says it’s OnePlus fault and you need to update software. Is this true? Major network…Major feature not working! So, OnePlus, is it your fault WiFi Calling is not working on #Nord on Vf UK?
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ICT&Computer Science with Miss Price
(@MissPriceCSci) reported
@VodafoneUK I want to return a £50 SIM I have talking on the cat for 1 hr & I have never experienced such incompetence! I have not activated the SIM. Why would I top it up? Why send a security pin to a phone number you know I haven't activated?
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TJ
(@TomRJ1367) reported
@VodafoneUK Ongoing problems with my Internet connection, I've reset the router and split the WiFi. It goes for as long as it likes then problems arise. This has been going on since just after three this morning. Any assistance appreciated.