Vodafone Outage Report in Prudhoe, Northumberland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Prudhoe, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prudhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Prudhoe, Northumberland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Phone | |
| Ryton |
Phone | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Prudhoe, England
Latest outage, problems and issue reports in Prudhoe and nearby locations:
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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L-Archibald
(@leearchibald20) reported
from
Marley Hill, England
@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼
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sarah martin
(@sarah_1307) reported
from
Gateshead, England
@VodafoneUK @NHSuk I would call you, but as i've ran out of minutes you'll suspend my service if i do. Thanks.
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Tinybuddyskunk
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@VodafoneUK No warning that my brother had went over his limit , charged him £53 , fair enough !! But then threaten to stop his service while we’re in this pandemic !!! Absolute disgrace of a company !!!!
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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𝔼𝕞𝕞𝕒 💙
(@aNorfolkLass) reported
@GeorgeMonbiot @VodafoneUK And never did I ever have a problem with the bereavement team. They were always exceptional. It's sad to hear someone has had a different experience.
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Wade Jones
(@wtj1971) reported
@therealkarene @GeorgeMonbiot @VodafoneUK Exactly the same happened to my Mum when she tried to cancel my Dads number after he passed away! They would only talk to him! After we had eventually sorted it, all other accounts were cancelled, will never use them again.
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Ross Manning
(@manningthemoon) reported
@GeorgeMonbiot @VodafoneUK So sorry for your loss, when my father in law passed away last year, I called up a network who uses these as their carrier only to be asked if I wanted to upgrade. Compassion is rare these days. Hope you get it sorted it shouldn’t have been this difficult
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Ianbriggs
(@ianbriggs1967) reported
@GeorgeMonbiot @VodafoneUK Im having a similar problem leaving virgin media - asking questions I can’t answer then refusing to cancel my contract as I can’t prove it’s me - even though they rang me!!! - but they are still billing me even though I’m not using their service. Had 4 calls like that now. 😡
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Jan Kerr
(@JanKerr52652136) reported
@VodafoneUK @speckyninja My daughter returned home to the States so I cancelled her Vodafone account. Never had the ‘final bill’ they insisted had been sent to me (that I never received) - just straight to a debt collection agency and threatening letters! .
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Jon 🇪🇺
(@jchi48) reported
@GeorgeMonbiot @VodafoneUK Sorry for loss. For what it's worth, I recommend @O2 I've never had a problem with them, customer service always very good.
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Mary Brady
(@MaryBra11904367) reported
@GeorgeMonbiot @VodafoneUK Same thing happened to us. They never canceled the account when requested and then appointed a debt collector to recover a 150 euro. Absolute disgrace
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Leya 🟥🟪⬜️🟩🟧
(@_Leyanelle_) reported
@GeorgeMonbiot @VodafoneUK I am so sorry George, this is horrible X
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Alison’s head
(@arisonsned) reported
@GeorgeMonbiot @VodafoneUK I can only imagine how distressing it is having to deal with a company as inept as @VodafoneUK whilst grieving. Many companies seem to employ rude, incompetent uncaring people these days, but it’s one thing vodafone can say they excel at. So sorry to you George.
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Kate Themen
(@KateThemen) reported
@GeorgeMonbiot @VodafoneUK Sorry to hear this and condolences. Also lost my mother earlier this year, and phoned @Plusnet to cancel her Internet service. Very helpful and cancelled without charge as should be expected in these circumstances.