Vodafone Outage Report in Prudhoe, Northumberland, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Prudhoe, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prudhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (13%)
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Phone (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Prudhoe, Northumberland, England
The most recent Vodafone outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Phone | |
| Ryton |
Phone | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Prudhoe, England
Latest outage, problems and issue reports in Prudhoe and nearby locations:
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK I opened a case 7 days ago as my SIM card is showing invalid. No new card received.Almost 8 hours of calls and webchat still with issues and my case is unanswered. Can’t call me as SIM is not working 😡 😡 😡
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK you’re a joke and you’re “manager” whom refused to even help or sort out my problem.. sounded like the party was good in the background though! 😡
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Julie Brown
(@espanajules) reported
from
Newburn, England
@Sarahalonge_ @VodafoneUK Omg the level of customer service is abysmal x they’re a joke.. take £100 quid a month but don’t provide a service though.. shocking!! Hope you get sorted!! X
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Tinybuddyskunk
(@liamsholder91) reported
from
Newcastle upon Tyne, England
@VodafoneUK why is the app not working for ??
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claireeyy
(@claire_green20) reported
from
Dunston, England
@VodafoneUK is everyone else’s mobile internet not working or is it just mine not happy 😡🤬
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@VodafoneUK Hi, I wish to cancel an account which is out of contract & I haven’t used for months. It’s a sim only sat in an iPad. So not able to dial 191. Your queue time is 43 minutes on the 0333 number. How can I cancel without wasting an hour of incurred charges
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Graham
(@BarbadoOne) reported
from
Chopwell, England
@VodafoneUK I think we're good now, I had a look on YouTube for a fix and it's working, other half had a similar issue on his phone too and it's corrected itself. Thanks for getting back to me.
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Zara
(@ZaraStClair) reported
from
Newburn, England
@VodafoneUK Just been hung up by customer service. Agent refused to listen to me. A simple transfer of ownership done 13.11.20 and still nothing
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@Ofcom please can you share process for raising complaint against @VodafoneUK who have failed to resolve my phone issues following 4 months of case escalations. Breach of t&cs
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Hippie Nixon
(@hippienixontog) reported
from
Annfield Plain, England
I didn't realise just how much I use the internet untill This evening with @VodafoneUK internet being down. Though ooo I can do a few #photoshop jobs but nooo. I need to download some images to do then jobs. Dam it
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Rob
(@robhinds) reported
from
Blaydon-on-Tyne, England
@kevatkinson @VodafoneUK To be fair if it’s not here by Tuesday I’ll cancel the order. Can’t be chewed waiting too long
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⭐️Jason⭐️
(@NewHartleyFire) reported
from
Newcastle upon Tyne, England
@VodafoneUK truly shocking customer service, want to speak to someone about changing my plan and all I get is automated voices, sending a link that doesn't work and then hangs up. I would like to speak to someone before I end up cancelling my account, to TOBI!
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Julie Brown
(@espanajules) reported
from
Newburn, England
@VodafoneUK get this 2 hours later... a lot of passing the buck... Zero resolution #ñ
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🏴Stephen Townsley
(@stephent122) reported
from
Walker Gate, England
Had an abysmal #broadband installation from @VodafoneUK yesterday. Not working today. I kept the #virgin cable service until I was sure it was working. Good move because #vodafone are cheap but hopeless.
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Andy Phillips
(@AndyPhillips1) reported
from
Dunston, England
@VodafoneUK daughter’s phone faulty a couple of weeks after purchase.Sent away twice to be repaired only for it to be sent back today for the second time still damaged! Paying a fortune still for this contract without a phone! Customer service absolutely horrendous #avoid
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richard roe
(@ricaceroe) reported
from
Lanchester, England
Hey @VodafoneUK , why does your customer complaint line for broadband connect to technical support? I have been trying to raise a formal complaint for nearly 8 hours and you won’t let me speak to your complaints team!
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Dave John
(@daveyboyfid) reported
from
Longbenton, England
@VodafoneUK worst experience of anyone's life dealing with these advisors... 3 weeks 20 phone calls 20 different people 3 promised calls with times, messages saying you have just tried to ring me when my phone has been in my hand, WTF, crisis or no crisis this has been one of the
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Katie Wakenshaw
(@katiewakenshaw) reported
from
Newcastle upon Tyne, England
@VodafoneUK Hi I’ve done this before and nothing has happened because you always say the signal is fine in my area when it’s clearly not. I’m paying nearly £70 a month and I can barely get on the internet
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Andrea Sullivan
(@Andreasullivan7) reported
from
Chopwell, England
@VodafoneUK what is the point in raising cases you don’t respond to DMs that take multiple days just to ask security questions. web chats that’s still have no response. Your customer service is appalling. 3 weeks now waiting for a SIM. Cancelling contracts 😡
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Abbie Bonita
(@AbbieBonita) reported
@VodafoneUK I’m having an issue with the dm? It never came up with asked to dm (unless I made a mistake) but the AI has now given up and said it’ll pass me on to someone else - I don’t know when I’ll get an answer but nothing is happening. Sorry to bother, just want to get this fixed!
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Daniel Finn
(@danielfinn) reported
@VodafoneUK Thanks Al, appreciate you can be busy (or not want to answer a cancellation). I'm disappointed in the service I got over this, esp feeling I have been missold by your branch colleagues. Will sit through another couple of hours of it when my contract is up for renewal - had enough
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Leon John
(@LeonJohnSilver) reported
@VodafoneUK I was told I wouldn't be charged while work was ongoing but I'd rather be charged and have at least 5 down 5 up, as long as I'm getting those minimums I have no complaints
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Lewis
(@MR_Huggster) reported
Well there’s a lovely #N1 legal letter on the way to @VodafoneUK Loss of service. No sim no access and the worst customer services both online on the phone and in the stores And all over Three weeks of hell and countless hours of time #LawSuit now being filed #Seeyouincourt
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Anamul Islam Ⓥ
(@RRajislam17) reported
@VodafoneUK what a rubbish network 😡😡😡😡😡😡
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Ronin
(@Ronin54879638) reported
@VodafoneUK I don’t have a landline , broadband internet sky or Netflix etc… I’m a voda customer on mobile PAYG help me ! 🎅🏻
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Peter Withers
(@BewdleyBirds) reported
17days to go before @VodafoneUK #VodafoneUK assured me I can leave as they have then been given enough time rectify this useless router, they have not even attempted to replace this! Terrible company DO NOT USE
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Charlotte Grimley
(@COakley93) reported
@VodafoneUK The automated replies aren’t coming up with what I need help with. I just want the sim card I was mistakenly signed up with to be cancelled so I’m not charged
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Stacey Marie 🖤
(@stacey_mariexox) reported
Hello @VodafoneUK I'm currently using a smashed phone that doesn't work properly because you still haven't sent my new phone to me I am a key worker and need a working phone please help my order still tells me its not been dispatched it has been 10 days and nothing!!!!
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GarethMc
(@GarethMc3) reported
@VodafoneUK once again poor customer support and using terms and conditions to get out of a mistake you made. I'm stranded abroad and you don't care. No access to data and can't download covid passport.