Vodafone outages and service status in Ednam, Scotland

Problems in the last 24 hours in Ednam, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ednam, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Ednam, Scotland

Latest outage, problems and issue reports in Ednam and nearby locations:

• 
  Capt.C J J Morgan (@CsptJ) reported 5 minutes ago from Ednam, Scotland

  @VodafoneUK Your auto help line is stupid I dumped "my Vodafone" help because of it..making me repeat simple questions like i'am a child,i'am 57 year old no a child.

• 
  Graeme Wilson 🐀🐾🦇🐝🕷️🐌🐞 (@GraemeBWilson) reported 8 minutes ago from Denholm, Scotland

  @VodafoneUK Bank said they could not help. Thanks for your assistance will pass on to my parents. 👍

• 
  David Foss Foster (@Foss82) reported 14 minutes ago from Duns, Scotland

  @VodafoneUK customer service is absolutely shocking.

• 
  Graeme Wilson 🐀🐾🦇🐝🕷️🐌🐞 (@GraemeBWilson) reported 45 minutes ago from Denholm, Scotland

  @VodafoneUK can you help? My parents are in their 70s and had set up a monthly Debit Card payment on PAYG. They wish to cancel it but don't know how. Is there a number they can call to cancel?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robin Nakamoto (@RobinNakamoto) reported 8 minutes ago

  @VodafoneUK How about you fix your 5G instead?

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 8 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  Lee Harris-hamer (@harris_hamer) reported 12 minutes ago

  @vodafone 3) all I’ve been told, it will be sorted in 24hrs, however 5 days later, I’m still unable to use my number, or my phone. A formal complaint has been raised by a @VodafoneUK store Manager as he was outrageoused in of the process and still wasn’t able to help or give guidance.

• 
  Eva Annamarie Offord (@eva_offord) reported 12 minutes ago

  @VodafoneUK are there any actual human beings employed at Vodafone? Am getting close to erupting due to not being able to speak to someone. The automated service is useless!

• 
  ME NO SLEEP 👀 (@1GLENN) reported 17 minutes ago

  @VodafoneUK as a communication network your customer service is awful. Can't collect a new phone from your store because of a system issue, but told it will take 24-48 hours to resolve as the tech team has gone home for the day. The whole process to upgrade has been a joke

• 
  Chamara Iresh (@chamrairesh) reported 19 minutes ago

  @VodafoneUK Got targeted by a sophisticated scam impersonating Vodafone, same sender ID, real account details, and convincing support language. Looked 100% legit. Reported it, but no proper investigation. Customers beware: never share verification codes. #Scam #Fraud

• 
  Mark Connolly (@macon1375) reported 20 minutes ago

  Absolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK

• 
  F2K (@Mafri15) reported 21 minutes ago

  @VodafoneUK ur operatives are very useless n so unhelpful. Asked to activate roaming and for nearly 36hrs still no service. I give up on u guys

• 
  Kuldeep Wadhwa (@ammaskuldeep) reported 27 minutes ago

  @VodafoneUK the broadband has stopped working. It’s Friday night. Fix it…!

• 
  🥊Amy “G-Rex” Greatorex🥊 (@AmyGreatorex) reported 29 minutes ago

  @BBLouisR @O2 @VodafoneUK I don’t get signal at work at all! The signal in my house is also rubbish even though it’s meant to be a strong area for signal according to their signal checker. Ive been stupidly loyal for 22years and gained nothing but rubbish service really