Vodafone outages and service status in Dundee, Scotland
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Problems in the last 24 hours in Dundee, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Dundee, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Dundee, Scotland
Latest outage, problems and issue reports in Dundee and nearby locations:
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Caroline Santos (@Casumptious) reported from Newburgh, Scotland@VodafoneUK Service still down and still can’t get my money back or any answers. Changing to another provider. Mainly because if the customer service issues and the way Vodafone staff have dealt with the complaints/queries over the weeks. But thank you for replying over 24 hours LATER 😐
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Doug (@dougaitken) reported from Dundee, ScotlandHey @VodafoneUK - I’ll give you this for free - spend some time overhauling your Live Chat service. My wife spent almost two hours on live chat just to cancel her Apple Watch cellular plan with no joy. I spent 12 mins on the phone and didn’t get success purely because it hit 8pm.
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Caroline Santos (@Casumptious) reported from Newburgh, Scotland@VodafoneUK Oh god, security is you lot sending me repeatedly texts with a 4 digit number after I’ve told you I’ve No Service. Been there before, in one day over 12 times before the penny dropped I CAN NOT receive texts due to no service.
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grant (@blebomassive) reported from Cupar, Scotland@VodafoneUK absolutely terrible service been onto broadband support 4 times in week I have had service constantly cutting out and getting absolutely nowhere
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Allan (@Allan_Dundee) reported from Dundee, Scotland@VodafoneUK can you please she for data speed issues at DD4 9BY getting less than 4meg on 4g and 3g today? This is multiple devices and Sims. Thanks
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Caroline Santos (@Casumptious) reported from Newburgh, Scotland@VodafoneUK No Service, again, most of the day now. You lot are becoming unbearable. No point to your online chat helpline just rubbish customer service the past year.
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🏴Robert Wallace 🇪🇺 (@YESforScotland4) reported from Carnoustie, Scotland@VodafoneUK Seriously yer online system is poor. Already cancelled deal and cleared monies due, still yer hounding for more money?? TOBi is as much use as Bojo in no 10
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Pat (@plkay75) reported from Dundee, Scotland@VodafoneUK Buy now - joke. Been with Vodafone for 5+ years and had a phone and tablet with you. NEVER ONCE missed a payment and for ever getting asked to take out more lines, wanted to upgrade but get knocked back. Customer service is a joke.
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Yelsel (@Yelsel73226535) reported from Dundee, Scotland@VodafoneUK I’m trying to reset my password, but I think your website is having issues. When I enter my username and click go to be sent a passcode, nothing happens.
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Caroline Santos (@Casumptious) reported from Newburgh, Scotland@ChrisHobson1 @VodafoneUK Ill be getting round to it. I’m done with them, their customer service is horrific. Robbing bastards.
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Yelsel (@Yelsel73226535) reported from Dundee, ScotlandRemember when iPhone purposely had your iPhone slow down when newer iPhones came out….well here I am with the iPhone 11 slower than macdonalds wifi! @VodafoneUK #iPhone13 #iPhone #iphone11
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Caroline Santos (@Casumptious) reported from Newburgh, Scotland@VodafoneUK Service still down and still can’t get my money back or any answers. Changing to another provider. Mainly because of the customer service issues and the way Vodafone staff have dealt with the complaints/queries over the weeks. But thank you for replying over 24 hours LATER 😐
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Will Buckingham (@willbuckingham) reported from Dundee, Scotland@parami @VodafoneUK They have a fixed rate, and are pretty transparent. None of the stupid messing around of Virgin and co.
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☁️ L I S A ☁️ (@Lisalocket13) reported from Dundee, Scotland@Pixel_Robots @VodafoneUK Apparently they take data protection seriously. So serious they like to hold on to customers data and keep accounts open long after they’ve left. Meaning that our data is with a company we are not a customer of and if they experience a breach our data is at risk. Excellent!
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Craig (@WhiskyJamJar) reported from Dundee, Scotland@VodafoneUK why are the offers on your site not available on your chat live box (on your website) when the site says to contact the live chat team due to errors? I've had 2 SIM offers now that I want to upgrade to but when I try to they get revoked and the price goes up!
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Caroline Santos (@Casumptious) reported from Cupar, Scotland@VodafoneUK Bye bye Vodafone! If by 3 weeks you can’t give customers any update it’s time to part company and choose another provider. Your customer service is impossible to get through too. 👋 bye.
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Caroline Santos (@Casumptious) reported from Newburgh, Scotland@VodafoneUK @Ofcom Furthermore there’s NO engineers at Grange Hill or Braeside Hilland. So I believe the service it trying to work off Perth Errol and Lomond hills which is resulting a restricted service. Still can’t receive/make calls and txts still fail to send, sporadic signal.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Kennedy (@RichardKennedy) reported@VodafoneUK @antonycotton “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”
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Fuzzy XX 💚🤍💜 (@FuzzyAHF) reported@VodafoneUK Just to clarify something. If I cancel mid contract, I pay a fee (as per t&cs) but if you cancel because you no longer can provide me with a service due to a house move, I still need to pay the cancellation fee cos I ‘signed a contract’?
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Delwar Ullah (@Sheffield128) reported@VodafoneUK I am a customer of yours now you’ve got Gemini be a imaginable with her. I subscribed to her so for me to accept anything you can offer with a Gemini you’ve got to be adventurous. as I’m not interested. and she can’t be watered down.
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James Day (@james_d234) reported@VodafoneUK @DownloadFest gets vodaphone to sponsor the event but doesn’t give their customers any signal.. very poor, and I’m sure you’ll choose to ignore this and give a 🖕to all your customers
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charlie stone (@charlie81389135) reported@VodafoneUK hi, can you help, been getting texts from Vodafone about an order I did not place and dont want to click on link, can you please help?
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NeilosKitsonelli (@Neil_SUFC) reported@VodafoneUK why is your 5g internet completely useless at 5pm EVERY DAY? I want a refund or a reduction on my £70!! monthly fee for poor service. Who can I talk to please?
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iKyle 🇺🇦🏳️🌈#SaucyMinx (@iKyle2017) reported@VodafoneUK sent me a nice message 😡 my broadband contract is up, so now they’ll charge £52 a month for the worst service I’ve ever encountered, um NO! Don’t think so, finally I can leave this sorry excuse for a service provider!
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Carol Hibbert (@carolhibbert51) reported@KirstieMAllsopp @VodafoneUK @lycamobile Had a nightmare with Lyca trying to save a few quid literally walked into my local tesco mobile shop and nearly cried whilst telling the brilliant youth my life story of hell ! ( lots of clicking of buttons from her back on Tesco !) joy - perfect - will never leave them !!
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❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reportedI’ve discovered why my posts are constantly going into my drafts box. My network is crap where I live. I’m not at home now so no problems. @VodafoneUK and no it’s not my phone cache etc. it’s a lack of network speed / capacity.
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Neutral Bystander (@NeutralB99631) reported@Ofcom Hi @Ofcom the reply is appreciated. Confirm this has already been done. The more worrying factor is that the scammers have used @VodafoneUK legitimate messaging to message their customer scam messages.