Vodafone outages and service status in Dundee, Scotland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Dundee, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Dundee, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Dundee, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at Vodafone
Vodafone is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Vodafone Issues Reports Near Dundee, Scotland
Latest outage, problems and issue reports in Dundee and nearby locations:
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Caroline Santos (@Casumptious) reported from Newburgh, Scotland@VodafoneUK @Ofcom Furthermore there’s NO engineers at Grange Hill or Braeside Hilland. So I believe the service it trying to work off Perth Errol and Lomond hills which is resulting a restricted service. Still can’t receive/make calls and txts still fail to send, sporadic signal.
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🏴Robert Wallace 🇪🇺 (@YESforScotland4) reported from Carnoustie, Scotland@VodafoneUK Seriously yer online system is poor. Already cancelled deal and cleared monies due, still yer hounding for more money?? TOBi is as much use as Bojo in no 10
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Caroline Santos (@Casumptious) reported from Newburgh, Scotland@VodafoneUK No Service, again, most of the day now. You lot are becoming unbearable. No point to your online chat helpline just rubbish customer service the past year.
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Caroline Santos (@Casumptious) reported from Newburgh, Scotland@VodafoneUK Service still down and still can’t get my money back or any answers. Changing to another provider. Mainly because if the customer service issues and the way Vodafone staff have dealt with the complaints/queries over the weeks. But thank you for replying over 24 hours LATER 😐
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☁️ L I S A ☁️ (@Lisalocket13) reported from Dundee, Scotland@Pixel_Robots @VodafoneUK Apparently they take data protection seriously. So serious they like to hold on to customers data and keep accounts open long after they’ve left. Meaning that our data is with a company we are not a customer of and if they experience a breach our data is at risk. Excellent!
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Allan (@Allan_Dundee) reported from Dundee, Scotland@VodafoneUK can you please she for data speed issues at DD4 9BY getting less than 4meg on 4g and 3g today? This is multiple devices and Sims. Thanks
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Pat (@plkay75) reported from Dundee, Scotland@VodafoneUK Buy now - joke. Been with Vodafone for 5+ years and had a phone and tablet with you. NEVER ONCE missed a payment and for ever getting asked to take out more lines, wanted to upgrade but get knocked back. Customer service is a joke.
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Caroline Santos (@Casumptious) reported from Cupar, Scotland@VodafoneUK Bye bye Vodafone! If by 3 weeks you can’t give customers any update it’s time to part company and choose another provider. Your customer service is impossible to get through too. 👋 bye.
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Caroline Santos (@Casumptious) reported from Newburgh, Scotland@VodafoneUK Service still down and still can’t get my money back or any answers. Changing to another provider. Mainly because of the customer service issues and the way Vodafone staff have dealt with the complaints/queries over the weeks. But thank you for replying over 24 hours LATER 😐
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Doug (@dougaitken) reported from Dundee, ScotlandHey @VodafoneUK - I’ll give you this for free - spend some time overhauling your Live Chat service. My wife spent almost two hours on live chat just to cancel her Apple Watch cellular plan with no joy. I spent 12 mins on the phone and didn’t get success purely because it hit 8pm.
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grant (@blebomassive) reported from Cupar, Scotland@VodafoneUK absolutely terrible service been onto broadband support 4 times in week I have had service constantly cutting out and getting absolutely nowhere
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Caroline Santos (@Casumptious) reported from Newburgh, Scotland@VodafoneUK Oh god, security is you lot sending me repeatedly texts with a 4 digit number after I’ve told you I’ve No Service. Been there before, in one day over 12 times before the penny dropped I CAN NOT receive texts due to no service.
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Will Buckingham (@willbuckingham) reported from Dundee, Scotland@parami @VodafoneUK They have a fixed rate, and are pretty transparent. None of the stupid messing around of Virgin and co.
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Craig (@WhiskyJamJar) reported from Dundee, Scotland@VodafoneUK why are the offers on your site not available on your chat live box (on your website) when the site says to contact the live chat team due to errors? I've had 2 SIM offers now that I want to upgrade to but when I try to they get revoked and the price goes up!
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Caroline Santos (@Casumptious) reported from Newburgh, Scotland@ChrisHobson1 @VodafoneUK Ill be getting round to it. I’m done with them, their customer service is horrific. Robbing bastards.
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Yelsel (@Yelsel73226535) reported from Dundee, ScotlandRemember when iPhone purposely had your iPhone slow down when newer iPhones came out….well here I am with the iPhone 11 slower than macdonalds wifi! @VodafoneUK #iPhone13 #iPhone #iphone11
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Yelsel (@Yelsel73226535) reported from Dundee, Scotland@VodafoneUK I’m trying to reset my password, but I think your website is having issues. When I enter my username and click go to be sent a passcode, nothing happens.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kayleigh Newsome (@NewsomeKayleigh) reported@VodafoneUK I am trying to set up an account with yourselves for a new mobile SIM card but I am being sent in circles, clicking create an account in the app to be sent to the website to download the app? Please help!
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DC (@ericb3323) reported@VodafoneUK I'm having one of the worst customer experiences with your broadband team.I'm now at day 6 with no broadband,waited in Tuesday for a new router, to find your team didn't order it!they promised Wednesday so waited in, guess what?They didn't order it again!what a joke!
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simon withers (@KalEl_WBS) reported@VodafoneUK how do I cancel a contract? I got sent a stac code. Now what!
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Bri Hammond (@big1481b) reported@VodafoneUK messed me around last Friday with Internet not fitting it bein late to utter disgusting customer service
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deeps (@deeps_k) reported@VodafoneUK trying to raise a complaint for some poor customer service received of late. Please provide details on raising a formal complaint
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Graham Sephton (@MickeyMcMonkey) reported@VodafoneUK absolutely abysmal. You cut my wife's SIM off after some mixup with an esim transfer on Thursday It's now Sunday and we're still being constantly told it'll be another 24 to 48 hours. Complaint already been made but still no progress and no proactive updates. Joke.
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✨Taryn H ✨ (@Taz_Pricey) reportedHey @VodafoneUK just a little customer feedback, when someone uses your online chat to upgrade their phone that is all they want, not pushed to get broadband, do you have an apple watch, do you need to upgrade your ipad. Pay extra to have them all connected! The pressure!! 🙃
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Thorner (@lukethorne1990) reported@VodafoneUK 4g not working again in BS21 I am so glad my contract is up tomorrow so I can move to EE what an awful service you have @VodafoneUK, pure rubbish
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Ceri Allman (@ceriallman3) reportedNo internet now for a week and cant even get vodafone to return a call and explain or give timescales. Anyone ever experienced similar? To say im disappointed in their customer service is an understatement. @VodafoneUK #vodafone #poorcustomerservice #vodafonefrustrations
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Gary Young (@garyisatwit) reported@ThreeUK can you please explain why the signal for your network has got worse since you merged with @VodafoneUK ? It has got especially bad between Hungerford and Newbury.