Vodafone Outage Report in Dundee, Scotland
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Dundee, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Dundee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (13%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Dundee, Scotland
Latest outage, problems and issue reports in Dundee and nearby locations:
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Yelsel
(@Yelsel73226535) reported
from
Dundee, Scotland
@VodafoneUK I’m trying to reset my password, but I think your website is having issues. When I enter my username and click go to be sent a passcode, nothing happens.
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Caroline Santos
(@Casumptious) reported
from
Newburgh, Scotland
@ChrisHobson1 @VodafoneUK Ill be getting round to it. I’m done with them, their customer service is horrific. Robbing bastards.
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Doug
(@dougaitken) reported
from
Dundee, Scotland
Hey @VodafoneUK - I’ll give you this for free - spend some time overhauling your Live Chat service. My wife spent almost two hours on live chat just to cancel her Apple Watch cellular plan with no joy. I spent 12 mins on the phone and didn’t get success purely because it hit 8pm.
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Caroline Santos
(@Casumptious) reported
from
Newburgh, Scotland
@VodafoneUK Service still down and still can’t get my money back or any answers. Changing to another provider. Mainly because if the customer service issues and the way Vodafone staff have dealt with the complaints/queries over the weeks. But thank you for replying over 24 hours LATER 😐
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☁️ L I S A ☁️
(@Lisalocket13) reported
from
Dundee, Scotland
@Pixel_Robots @VodafoneUK Apparently they take data protection seriously. So serious they like to hold on to customers data and keep accounts open long after they’ve left. Meaning that our data is with a company we are not a customer of and if they experience a breach our data is at risk. Excellent!
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Caroline Santos
(@Casumptious) reported
from
Newburgh, Scotland
@VodafoneUK @Ofcom Furthermore there’s NO engineers at Grange Hill or Braeside Hilland. So I believe the service it trying to work off Perth Errol and Lomond hills which is resulting a restricted service. Still can’t receive/make calls and txts still fail to send, sporadic signal.
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Caroline Santos
(@Casumptious) reported
from
Newburgh, Scotland
@VodafoneUK Oh god, security is you lot sending me repeatedly texts with a 4 digit number after I’ve told you I’ve No Service. Been there before, in one day over 12 times before the penny dropped I CAN NOT receive texts due to no service.
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Caroline Santos
(@Casumptious) reported
from
Cupar, Scotland
@VodafoneUK Bye bye Vodafone! If by 3 weeks you can’t give customers any update it’s time to part company and choose another provider. Your customer service is impossible to get through too. 👋 bye.
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Caroline Santos
(@Casumptious) reported
from
Newburgh, Scotland
@VodafoneUK No Service, again, most of the day now. You lot are becoming unbearable. No point to your online chat helpline just rubbish customer service the past year.
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grant
(@blebomassive) reported
from
Cupar, Scotland
@VodafoneUK absolutely terrible service been onto broadband support 4 times in week I have had service constantly cutting out and getting absolutely nowhere
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Caroline Santos
(@Casumptious) reported
from
Newburgh, Scotland
@VodafoneUK Service still down and still can’t get my money back or any answers. Changing to another provider. Mainly because of the customer service issues and the way Vodafone staff have dealt with the complaints/queries over the weeks. But thank you for replying over 24 hours LATER 😐
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Skillen
(@msskillen) reported
@VodafoneUK @Ofcom. @VodafoneUK we have been on phone over an hour and we are being told that the engineer did call to the property but we were in all day and they didn’t. Being pass to all departments and each time we are told it’s the wrong department. This is such a bad service
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Natalie
(@LeesMrs) reported
@VodafoneUK jeez your internet is so crap!
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Mark Skillen
(@msskillen) reported
@VodafoneUK @Ofcom Apparently we are now told the order was marked complete for the upgrade as engineered called out today bit they did not, so we are now being mislead. Still no main internet service after 2 weeks from your mistake
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rebecca russell
(@rebecca30143319) reported
@VodafoneUK I work for a local charity who was supposed to receive 250 SIM cards for refugees over a week ago - I have emailed and called customer service but can’t get any answers as to when they will arrive. Is there a contact number I can call?
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Graeme
(@GraemeCrockatt) reported
@VodafoneUK I’m really fed up waiting for my new Vodafone Broadband to be activated. It is now 3 days late and I have a very frustrated family and struggling with my work!! I’ve wasted so much time on your terrible chat service and still no idea what is going on.
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Moff
(@corbylad) reported
@VodafoneUK @Newey_7 Hang on you have had 5G in Wolverhampton for ages. All seems a big con to me. Promised better coverage in crowded areas it’s like I’ve gone back 30yr to my first phone
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Mark Skillen
(@msskillen) reported
@VodafoneUK @Ofcom Update, Vodafone confirmed that engineer was due today 8am-1pm to fix their mess and no one has shown. No update from Vodafone and constantly transferred to 3+ areas when we phoned them, obviously they have no clue. Terrible customer service and not living their company values
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Oliverius Ó Duinnín
(@ODuinnin) reported
@OpenreachHelp No worries! You’ve been a damn sight more helpful than @VodafoneUK ! They’ve told me repeatedly now that they’re not going to do anything about it. Definitely seems like an @Ofcom issue as they’re institutionally denying their responsibilities as a service provider.
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Andrew Staples
(@AndrewStaples) reported
@VodafoneUK full fibre broadband is terrible. Now on my 12th significant outage since taking out the service at the start of Feb. Can’t even use their “WiFi Xperts” as the service is too busy and even with the 4G dongle, we’re barely getting 1mb. Absolutely shocking. #avoid
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Pony
(@Pony_Bristol) reported
@VodafoneUK Exactly, and because I know the standard of support I get from Vodafone its exactly why I asked all these questions before wasting my journey. Might need to send this on to your call centre staff. Thx