Vodafone outages and service status in Dundee, Scotland
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Problems in the last 24 hours in Dundee, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Dundee, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Dundee, Scotland
Latest outage, problems and issue reports in Dundee and nearby locations:
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Caroline Santos (@Casumptious) reported from Newburgh, Scotland@VodafoneUK No Service, again, most of the day now. You lot are becoming unbearable. No point to your online chat helpline just rubbish customer service the past year.
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Caroline Santos (@Casumptious) reported from Newburgh, Scotland@VodafoneUK @Ofcom Furthermore there’s NO engineers at Grange Hill or Braeside Hilland. So I believe the service it trying to work off Perth Errol and Lomond hills which is resulting a restricted service. Still can’t receive/make calls and txts still fail to send, sporadic signal.
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Caroline Santos (@Casumptious) reported from Newburgh, Scotland@VodafoneUK Oh god, security is you lot sending me repeatedly texts with a 4 digit number after I’ve told you I’ve No Service. Been there before, in one day over 12 times before the penny dropped I CAN NOT receive texts due to no service.
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Yelsel (@Yelsel73226535) reported from Dundee, ScotlandRemember when iPhone purposely had your iPhone slow down when newer iPhones came out….well here I am with the iPhone 11 slower than macdonalds wifi! @VodafoneUK #iPhone13 #iPhone #iphone11
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Doug (@dougaitken) reported from Dundee, ScotlandHey @VodafoneUK - I’ll give you this for free - spend some time overhauling your Live Chat service. My wife spent almost two hours on live chat just to cancel her Apple Watch cellular plan with no joy. I spent 12 mins on the phone and didn’t get success purely because it hit 8pm.
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☁️ L I S A ☁️ (@Lisalocket13) reported from Dundee, Scotland@Pixel_Robots @VodafoneUK Apparently they take data protection seriously. So serious they like to hold on to customers data and keep accounts open long after they’ve left. Meaning that our data is with a company we are not a customer of and if they experience a breach our data is at risk. Excellent!
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🏴Robert Wallace 🇪🇺 (@YESforScotland4) reported from Carnoustie, Scotland@VodafoneUK Seriously yer online system is poor. Already cancelled deal and cleared monies due, still yer hounding for more money?? TOBi is as much use as Bojo in no 10
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Caroline Santos (@Casumptious) reported from Newburgh, Scotland@VodafoneUK Service still down and still can’t get my money back or any answers. Changing to another provider. Mainly because if the customer service issues and the way Vodafone staff have dealt with the complaints/queries over the weeks. But thank you for replying over 24 hours LATER 😐
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Will Buckingham (@willbuckingham) reported from Dundee, Scotland@parami @VodafoneUK They have a fixed rate, and are pretty transparent. None of the stupid messing around of Virgin and co.
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grant (@blebomassive) reported from Cupar, Scotland@VodafoneUK absolutely terrible service been onto broadband support 4 times in week I have had service constantly cutting out and getting absolutely nowhere
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Allan (@Allan_Dundee) reported from Dundee, Scotland@VodafoneUK can you please she for data speed issues at DD4 9BY getting less than 4meg on 4g and 3g today? This is multiple devices and Sims. Thanks
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Craig (@WhiskyJamJar) reported from Dundee, Scotland@VodafoneUK why are the offers on your site not available on your chat live box (on your website) when the site says to contact the live chat team due to errors? I've had 2 SIM offers now that I want to upgrade to but when I try to they get revoked and the price goes up!
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Yelsel (@Yelsel73226535) reported from Dundee, Scotland@VodafoneUK I’m trying to reset my password, but I think your website is having issues. When I enter my username and click go to be sent a passcode, nothing happens.
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Caroline Santos (@Casumptious) reported from Newburgh, Scotland@ChrisHobson1 @VodafoneUK Ill be getting round to it. I’m done with them, their customer service is horrific. Robbing bastards.
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Caroline Santos (@Casumptious) reported from Cupar, Scotland@VodafoneUK Bye bye Vodafone! If by 3 weeks you can’t give customers any update it’s time to part company and choose another provider. Your customer service is impossible to get through too. 👋 bye.
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Caroline Santos (@Casumptious) reported from Newburgh, Scotland@VodafoneUK Service still down and still can’t get my money back or any answers. Changing to another provider. Mainly because of the customer service issues and the way Vodafone staff have dealt with the complaints/queries over the weeks. But thank you for replying over 24 hours LATER 😐
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Pat (@plkay75) reported from Dundee, Scotland@VodafoneUK Buy now - joke. Been with Vodafone for 5+ years and had a phone and tablet with you. NEVER ONCE missed a payment and for ever getting asked to take out more lines, wanted to upgrade but get knocked back. Customer service is a joke.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Somerset Bobby 🇬🇧 (@SomersetBobby) reportedAt 12:45pm today, my @VodafoneUK Internet connection stopped working. I still had an IP address with 50mbps down and 12 up, but no data could make it through. (Curiously, the VoIP phone still worked.) It was like that until around 11pm, when service was restored. A check on the Vodafone Network Status Checker said there were no problems reported. (Couldn’t do it before because of the lack of Internet connectivity.) Anyone else have problems today?
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🌈🥄 Kirsten Davidson 🥄🌈 (@Weespoon22) reported@VodafoneUK you’re customer care is absolutely appalling, I’ve been trying to contact customer support to speak to someone via tobi and by phone for 4 hours now and still haven’t gotten any contact with anyone
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Martyn Moore (@martynmoore) reported@VodafoneUK The message form on your website doesn't work and your webchat operative says you have no email addresses we can contact you on. Transcripts turn to random characters when a real person takes over. How are we supposed to tell you what an awful company you are?
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James Pllu (@JamesPllu) reportedCan’t believe @VodafoneUK won’t believe my mums DOB after her passing this week and won’t allow me to cancel the account. Her banks, energy companies have all shown great compassion and assistance but not our pals @VodafoneGroup They insist I’ve got the wrong information.
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TheNeutralGuy (@masterchiefPK) reportedExtremely poor service by @VodafoneUK for international travelers. For frequent travelers like myself I often buy data eSIMs for myself and family however I was left stranded when my Ireland eSIM stopped working in Scotland. Customer service points me to read fine print. Jokers
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t (@T0MMYC_) reported@VodafoneUK how on earth is your 5G broken across the entire of the country??? No working 5G signal in Manchester, Liverpool, & just been in London with NO signal. Piss take
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JaYmZ.exe (@JaYmZltd) reported@VodafoneUK what is causing these isolated outages for hindreds/thousands but not everyone? Is it a set of faulty routers? If so will you replace? A friend mere meters down the road same style of router same exchange has had no issue either time mine has been down.
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grace hooper (@messalinahooper) reported@bt_uk I am so disappointed that I got rid of @VodafoneUK because their service was awful only to find yours is even worse!
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Jen 제니 🐯🧀🐥obi-sai (bsky) (@Obi_Sai) reported@DragonsofWales @VodafoneUK Ah, but you see... Those are "Vodaphone minutes"... ....They're obviously quite different from "customer minutes" and also "actual real world, 60 seconds in a minute, minutes"...
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Chloe Dannielle (@MsChloe96) reported@VodafoneUK A truly awful service. How dare I move house? Disconnecting your service has been the most stressful part of this process and they’re still chasing me for money that I don’t owe. Call back requests ignored. Hurried off the phone quite rudely. Promises made and unkept.