Vodafone Outage in Cupar, Fife, Scotland

@VodafoneUK Morning, I tried to claim my free @Tesco meal deal this morning at the self service. Didn’t work, the staff took me to tills, didn’t work. I ended up paying as in a rush. Staff were helpful but I wouldn’t have payed as expected free. I have p/o/p & code. Bit 😕

@VodafoneUK Congratulations you are probably the worse company I have ever dealt with. C/S tell you what they will do, then don't, you overcharge and treat me unfairly and with no respect...so looking forward to leaving after 20 years...

Can someone at @VodafoneUK please something to get my bf help Almost 4 hours as his #iphone8 has less than 1mg speeds for over a week This is painstaking hearing him being constantly lied too and echats cut off. #terriblecustomerService #vodafone #shockingVodafoneservice

@VodafoneUK I’ve never had issues with you as a provider, now trying to resolve 2 issues and it’s hoop after hoop to go through.

@LesleyRiddoch @VodafoneUK Try the online chat service. It is usually much faster with these phone companies. They don't use phones for talking much!

@VodafoneUK been customer for over 10 years first time upgrading and lack of offers given... time to move networks. No customer loyalty

@NatWest_Help They were not helpful. Told me it was apples fault, spent 2hrs on the phone to Apple then lost the will to live. They have not resolved the issue each time I have contacted them. My partner also got the ombudsmen involved for that and other reasons. @VodafoneUK are useless

@VodafoneUK how many phone calls and webchats do I need to make to cancel insurance on devices not held, insurances not used, SIM cards never used and still you continue to charge me 😡😡😡

Hey @VodafoneUK - just for the record emojis 'emote' so you can tell the poor confused chap in your radio ad that they are 'emoting'. 🤣

@NatWest_Help The number is correct and I’ve tried at least 3 times. My service here is awful. Had it out with @VodafoneUK as they also send an activation code to access account. I can’t access that either for same reason, no codes come through!

I swear I have told this Vodafone customer advisor several times I just want my PAC number and leave @VodafoneUK. Well done for the offers but I want to leave what is so hard about that.

@bealster64 @VodafoneUK You are so salty. I’ve been with Vodafone since 2010 and never had any issues. I always getting a good prices and offers. I have Iphone 8 Plus and the IPad 2018. And I pay more or less like other people pay only for iphone X.

@VodafoneUK No I managed to sort my issue over the online chat, must say your customer service team is great at sorting issues out, it’s just the actual site which was slow to load anything. Anyway all is good as sorted out what I needed in the end 😊

@VodafoneUK have the worst customer service EVER, i don't even like complaining but these man are so shit.

@rymez2k @winter_heidi A colleague once blamed IT problems on "a saturated firewall" as that's what @VodafoneUK were telling businesses when there was a proxy server problem. I would never have believed such a thing existed if I hadn't seen it!