Vodafone outages and service status in Cupar, Scotland
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- Vodafone generated 0 outage signals in the last 24 hours around Cupar, including 0 direct reports.
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Problems in the last 24 hours in Cupar, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Cupar, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Cupar, Scotland
Latest outage, problems and issue reports in Cupar and nearby locations:
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Caroline Santos (@Casumptious) reported from Cupar, Scotland@VodafoneUK Bye bye Vodafone! If by 3 weeks you can’t give customers any update it’s time to part company and choose another provider. Your customer service is impossible to get through too. 👋 bye.
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Yelsel (@Yelsel73226535) reported from Dundee, ScotlandRemember when iPhone purposely had your iPhone slow down when newer iPhones came out….well here I am with the iPhone 11 slower than macdonalds wifi! @VodafoneUK #iPhone13 #iPhone #iphone11
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Doug (@dougaitken) reported from Dundee, ScotlandHey @VodafoneUK - I’ll give you this for free - spend some time overhauling your Live Chat service. My wife spent almost two hours on live chat just to cancel her Apple Watch cellular plan with no joy. I spent 12 mins on the phone and didn’t get success purely because it hit 8pm.
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Pat (@plkay75) reported from Dundee, Scotland@VodafoneUK Buy now - joke. Been with Vodafone for 5+ years and had a phone and tablet with you. NEVER ONCE missed a payment and for ever getting asked to take out more lines, wanted to upgrade but get knocked back. Customer service is a joke.
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Craig Couser (@CraigCouser) reported from Glenrothes, Scotland@VodafoneUK get your signal sorted in KY6 area! Atrocious service!
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Ralph Taylor (@TRalphT) reported from Freuchie, Scotland@VodafoneUK says here they provide support. Try cancelling and see they do not even have a cancellation team just avretentikn team
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Ralph Taylor (@TRalphT) reported from Freuchie, Scotland@VodafoneUK Fastest broadband worst customer services
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Allan (@Allan_Dundee) reported from Dundee, Scotland@VodafoneUK can you please she for data speed issues at DD4 9BY getting less than 4meg on 4g and 3g today? This is multiple devices and Sims. Thanks
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hassina karim x (@hassinakarim_) reported from Glenrothes, Scotland@VodafoneUK why is it so difficult to try and get through to your customer service!!!!
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Caroline Santos (@Casumptious) reported from Newburgh, Scotland@VodafoneUK No Service, again, most of the day now. You lot are becoming unbearable. No point to your online chat helpline just rubbish customer service the past year.
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Caroline Santos (@Casumptious) reported from Newburgh, Scotland@VodafoneUK Service still down and still can’t get my money back or any answers. Changing to another provider. Mainly because of the customer service issues and the way Vodafone staff have dealt with the complaints/queries over the weeks. But thank you for replying over 24 hours LATER 😐
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Will Buckingham (@willbuckingham) reported from Dundee, Scotland@parami @VodafoneUK They have a fixed rate, and are pretty transparent. None of the stupid messing around of Virgin and co.
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☁️ L I S A ☁️ (@Lisalocket13) reported from Dundee, Scotland@Pixel_Robots @VodafoneUK Apparently they take data protection seriously. So serious they like to hold on to customers data and keep accounts open long after they’ve left. Meaning that our data is with a company we are not a customer of and if they experience a breach our data is at risk. Excellent!
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grant (@blebomassive) reported from Cupar, Scotland@VodafoneUK absolutely terrible service been onto broadband support 4 times in week I have had service constantly cutting out and getting absolutely nowhere
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Caroline Santos (@Casumptious) reported from Newburgh, Scotland@VodafoneUK @Ofcom Furthermore there’s NO engineers at Grange Hill or Braeside Hilland. So I believe the service it trying to work off Perth Errol and Lomond hills which is resulting a restricted service. Still can’t receive/make calls and txts still fail to send, sporadic signal.
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Caroline Santos (@Casumptious) reported from Newburgh, Scotland@VodafoneUK Oh god, security is you lot sending me repeatedly texts with a 4 digit number after I’ve told you I’ve No Service. Been there before, in one day over 12 times before the penny dropped I CAN NOT receive texts due to no service.
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Yelsel (@Yelsel73226535) reported from Dundee, Scotland@VodafoneUK I’m trying to reset my password, but I think your website is having issues. When I enter my username and click go to be sent a passcode, nothing happens.
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Caroline Santos (@Casumptious) reported from Newburgh, Scotland@ChrisHobson1 @VodafoneUK Ill be getting round to it. I’m done with them, their customer service is horrific. Robbing bastards.
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Craig (@WhiskyJamJar) reported from Dundee, Scotland@VodafoneUK why are the offers on your site not available on your chat live box (on your website) when the site says to contact the live chat team due to errors? I've had 2 SIM offers now that I want to upgrade to but when I try to they get revoked and the price goes up!
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Ralph Taylor (@TRalphT) reported from Freuchie, Scotland@VodafoneUK Was promised months ago I was now no longer a customer that month I start getting bills again. Told a glitch had happened. Didtress for months and never an apology
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Lawton (@Pontemiller) reported@VodafoneUK yet again that TOBi chat thing is rubbish, never known so many issues with it. Possibly lost a customer.
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Osman (@deniz34j) reported@VodafoneUK I am writing to formally complain about Vodafone TR. The customer service agents are extremely rude and they hung up the phone on me. Furthermore, they are charging unfair and unauthorized extra fees on my bill. I cannot find any helpful representative in TR to solve my problem.
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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Tom (@te7419) reported@VodafoneUK leaving my girlfriend stranded in Spain with no phone is a absolute disgrace after being contracted to the network for over a decade
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King Louis XIII (@GoodKingLou) reportedCancel @VodafoneUK... They're clearly happy to provide the Data for the phones upon which some of these invaders have co-ordinated and recorded their crimes...
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Or Sassur (@Orsassur2) reported@VodafoneUK @VodafoneUK, your customer service in London was an absolute disgrace. I went to your store simply to buy a Vodafone SIM card and was treated like an enemy of the Crown rather than a potential customer. The attitude of the staff was arrogant, hostile and completely disproportionate to such a simple request. When a customer challenges poor service, your employees should not respond with intimidation, threats or an attitude designed to make the customer feel unwelcome. Your store staff are there to serve customers—not interrogate them as if they were members of the Secret Service. I expected professionalism from a major British telecommunications company. Instead, I experienced arrogance, hostility and behaviour that left me questioning whether Vodafone actually wants customers. @VodafoneUK, is this really the standard of customer service you consider acceptable in London? Because if so, the problem isn't the customer. The problem is Vodafone.
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Steve Davey (@steviejdavey) reported@AngelUKxx @VodafoneUK Already gave up Vodafone, found out what they were and who they are what they are doing totally and utterly disgusting always being done behind our backs never be told whatever is going on, all I can see in the near future.REVALUATION
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ToonCoin🇬🇧 (@ToonCoyne) reported@VodafoneUK my payment rate goes up so you can give people sim cards and free airime that may be here to kill me? I've been a customer since a phone had external aerials. Guess what tell that clown in charge to **** off. As soon as I have time, Bye everyone I know will be told
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Dave 🏴 (@Big_Grumps) reported@VodafoneUK if I get a new phone and I decide I don't like the colour, do I have to return it, cancel the whole order and reorder another colour again?
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Neil DOWNTON (@Nei70Neil) reported@NileGardiner @VodafoneUK Don't be so ******* stupid