Vodafone outages and service status in Colwyn Bay, Wales

Problems in the last 24 hours in Colwyn Bay, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Colwyn Bay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Colwyn Bay, Wales

Latest outage, problems and issue reports in Colwyn Bay and nearby locations:

• 
  LyallatronCrossing (@lyallatron) reported 15 minutes ago from Abergele, Wales

  Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

• 
  A&J Taxis (@AJTaxis) reported 22 minutes ago from Bodelwyddan, Wales

  If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

• 
  tamara sian (@tamaragoodwin96) reported 23 minutes ago from Mochdre, Wales

  @VodafoneUK ur app is not working again sort it out

• 
  Yveline Hands (@Nantaise) reported 24 minutes ago from Rhyl, Wales

  @VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer

• 
  Colin T Jones 🎸🎤😎 (@colintjones) reported 26 minutes ago from Rhyl, Wales

  @VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍

• 
  anthony heaney (@mancoutd99) reported 47 minutes ago from Conwy, Wales

  @VodafoneUK absolute disgrace not only have you give my number to someone else and breached confidentiality you have also provided me with zero network service for nearly 2 weeks. Thank you for 16 yrs loyal service and still taking my monthly payments 😡😡

• 
  Colin T Jones 🎸🎤😎 (@colintjones) reported 55 minutes ago from Rhyl, Wales

  @VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Holly (@Holly_Radcliffe) reported 3 minutes ago

  @VodafoneUK still no service nearly a week. No phone calls and I cannot make outbound calls. Really not good enough.

• 
  Kayleigh Newsome (@NewsomeKayleigh) reported 6 minutes ago

  @VodafoneUK I am trying to set up an account with yourselves for a new mobile SIM card but I am being sent in circles, clicking create an account in the app to be sent to the website to download the app? Please help!

• 
  ✨Taryn H ✨ (@Taz_Pricey) reported 11 minutes ago

  Wow @VodafoneUK your customer service is awful, asking a question on the chat and the response is "yeah just hold on" SERIOUSLY! that's how you run the business now! All I asked was if the contract could be resent as not att'd - with a please!

• 
  The Mau Mau (@BJCares) reported 11 minutes ago

  Bought a device from @VodafoneUK and was told to go pick up in shop. Shop says it can see device ordered, but no instruction to release. Called Customer Serv and told I will receive a text to collect. I was told this device is in stock in shop. Why lie to make a sale?

• 
  Scott Garner (@D0C_RAY) reported 13 minutes ago

  @VodafoneUK Red contract is ending and I received a text saying I’ll be charged for my entertainment package if I don’t cancel. If I renew my contract for another red package including entertainment do I need to cancel & resubscribe or do you roll the sub? Called 191 and no help.

• 
  Mana gee (@ImranBa19769281) reported 16 minutes ago

  @VodafoneUK Third consecutive month of no proper Veryme once a month reward. It is again win a reward option, which never works and impossible to claim. This is mis-sold Broadband together rewards. Extremely unhappy. Come on Vodafone team, you can do better

• 
  Jason (@btc8500) reported 17 minutes ago

  @VodafoneUK what’s going off with your ****** phone service. Since the “heatwave” the other week. Not been able to make a reliable phone call keeps breaking up while speaking. Using iPhone 16 Pro Max pristine refurbished from Vodafone UK ??

• 
  Paul Frost (@paulfrost_me) reported 17 minutes ago

  @KirstieMAllsopp @VodafoneUK @lycamobile Colleagues had issues today, approximately the same time as changing Vodafone tariffs. Part of the same issues ?

• 
  Graham Neden-Watts (@grahamneden) reported 21 minutes ago

  @VodafoneUK you attempted to remotely eset two of our conpany phones yesterday. The "reset" has resulted in both phones having no mobile connectivity at all - no calls, no texts and no data. Your support chat both wants me to call 191 (I can't) and won't connect me to a person

• 
  Heather and Patrick (@HeatheandPat) reported 22 minutes ago

  @VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.