Vodafone Outage Report in Bodelwyddan, Denbighshire, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Bodelwyddan, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Bodelwyddan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Vodafone
Vodafone is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Bodelwyddan, Wales
Latest outage, problems and issue reports in Bodelwyddan and nearby locations:
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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tamara sian
(@tamaragoodwin96) reported
from
Mochdre, Wales
@VodafoneUK ur app is not working again sort it out
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🔳 Rutilus Yūgen
(@RutilusAstrum) reported
@GeorgeMonbiot @VodafoneUK Sorry for your loss, George. Shockingly bad customer service is common in the UK telecoms and energy sectors, our government appears to put corporations before people.
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Mike Fletcher
(@MikeWFletcher) reported
@GeorgeMonbiot @VodafoneUK Yes - very aged parents-in-law were charged about £10 per month for 5 years for service they were unable to cancel. (That’s 600 quid for nothing) Eventually stopped paying. Then hounded via debt collectors for another £30 something. Eventually we paid to get rid of the problem.
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Seven Cellars
(@DialsWine) reported
@VodafoneUK @GeorgeMonbiot You are appalling at customer service. You agreed a refund for a bill for my husband after many many months of him trying - and then guess what? The next month you helped yourselves to the exact amount you had agreed to refund. #notovodafoneuk #crapservice
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Barrie Darke
(@BarrieDarke) reported
@dchughes62 @VodafoneUK @GeorgeMonbiot Worked for me when I had a (fairly minor, admittedly) problem with PayPal. Someone got in touch within 20 minutes and the issue was sorted within half an hour. And I don't have many followers.
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robJJ
(@robj_j) reported
@VodafoneUK @GeorgeMonbiot @VodafoneUK surely you should have an ' account holder deceased' button on every account/record that your admin staff access and action quickly and easily without insensitive questions to bereaved relatives ? YOU NEED TO FIX THIS QUICKLY !
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Jamrock ✊🏼🍩📖
(@jamrock) reported
@VodafoneUK @speckyninja Hi all. The reason all companies ask you to respond via DM is to “hide the conversation” while they loop you into the same standard support you were already in. They are just saving face, not “reaching out”.
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Open Season
(@neillark) reported
@GeorgeMonbiot @VodafoneUK It’s amazing how all these companies who ignore any appeal for help suddenly want you to DM them when the complaint is in the public domain. They do it just so no one else can see the inhumane treatment they dish out. Keep the thread going , let’s all hear the stories.
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Tim Jones
(@foodielondoner) reported
@GeorgeMonbiot @VodafoneUK Vodafone used to be at respectable end of the spectrum However in the last 10 years,they've gone downhill rapidly. Even business customers paying them £££ get abysmal service. My favourite is the Voda phone line that tells you to use chat, and the chat that tells you to phone.
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Mark Willis 🔶 🐶🌻🚇🦺🇮🇸
(@AylesburySting) reported
@VodafoneUK @GeorgeMonbiot Oh god not "The Bot", utterly useless pretence at customer service.
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paul torney
(@paultorney) reported
@GeorgeMonbiot @VodafoneUK I’m having the same problem with sky 🤬