Vodafone Outage Report in Abergele, Conwy, Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Abergele, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Abergele and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Vodafone
Vodafone is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (22%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Abergele, Wales
Latest outage, problems and issue reports in Abergele and nearby locations:
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A&J Taxis (@AJTaxis) reported from Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Tia Rogers (@bondangel007) reported from Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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tamara sian (@tamaragoodwin96) reported from Mochdre, Wales
@VodafoneUK ur app is not working again sort it out
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Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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LyallatronCrossing (@lyallatron) reported from Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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anthony heaney (@mancoutd99) reported from Conwy, Wales
@VodafoneUK absolute disgrace not only have you give my number to someone else and breached confidentiality you have also provided me with zero network service for nearly 2 weeks. Thank you for 16 yrs loyal service and still taking my monthly payments 😡😡
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Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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mason.php (@capten_masin) reported
Gf has been on the phone to @VodafoneUK for 2+ hours trying to cancel payment for a device she sold a year ago (and did tell them) An absolute joke
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Joe (@Cup_of_Joe_yo) reported
@VodafoneUK But despite this, the customer service agent said they would only be able to organise a contract setup. Seems like a big scam to get you into the store under false pretences. Will be lodging a report through the Advertising Standards Authority shortly. 2/2
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Ben Munson (@benjaminmunson1) reported
@VodafoneUK with truly the worst customer service I've ever seen. Cancelled our account and continued charging us without data, and refused a refund and then blamed the customer, hung up the phone to us multiple times. No wonder I'm sticking with EE on my devices in future.
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Ricky⚒⚒⚒ (@Ricky06483708) reported
@VodafoneUK Would be great if someone could answer the phone! 2 days trying to speak to someone, on hold over 1 hour and gave up! Rubbish service! 😡
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Martin Dalgleish (@Martynessss) reported
@VodafoneUK coverage down in my area (Lockerbie) but your network coverage checker doesn't report any problems can this be looked into please?
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bertiepops61 (@TonyBlenman) reported
@VodafoneUK @shelley_malton and another mind-boggling terrible experience with Vodafone robs me of 30 mins of my life. Does anyone have any positive experiences of a UK network. I feel the urge to churn. 21 years of loyalty deserves better than this…..
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steve (@steve4995) reported
@VodafoneUK Been a customer for 20 years just done my upgrade with sky mobile now . New airtime tariffs a rip off forcing customers to have extras even if you don’t want them and can’t be removed to reduce the tariffs
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Hannah Jones (@hannahj10102) reported
@VodafoneUK @VodafoneGroup I’m deeply disappointed to hear that there are no benefits of being a loyal customer and renewing with you. My new contract is worth nearly £1000 over two years which I am will be more than will to give to a different provider.
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Chris 🎗🏴 (@chrisofscotland) reported
Come to the conclusion that there is no point in @VodafoneUK having any shops. Everytime you want to make a change to your account, you must phone customer service or do it online. Their customer service almost as poor as their cell coverage.
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john taylor (@bangontarget) reported
There appears to be a major @VodafoneUK service outage across England - hey Vodafone 👋🏻 some / any updates, details would be helpful !? #Vodafonedown