Vodafone Outage Report in Denbigh, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Denbigh, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Denbigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Denbigh, Wales
Latest outage, problems and issue reports in Denbigh and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie Trainor
(@SophieTrainor) reported
@vodafoneuk when will the network maintenance in TN8 be completed? 3 days trying to work without it is beyond draining - Should we send our invoices for time wasted directly to you?
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Nick Wint
(@nick_wint) reported
@VodafoneUK Hi Nathan, I’ve sent a DM but I would love a complaints email or number. Incidentally, your website quotes a number for complaints which just takes you to technical support. Im starting to think Vodafone block any formal complaints
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Nick Wint
(@nick_wint) reported
@VodafoneUK Who do I complain to please. I want a complaint email or address, not a technical support line or a customer care line who just direct me to technical support and the death loop is repeated. You’re the only company I have ever known who don’t allow to register complaints
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Keith Thomson
(@virtuallyKT) reported
@VodafoneUK I opened a return for a like new PAYG phone on the 23rd May and still haven’t received my returns pack. I called CS and they tell me to wait another 14 days! I need my refund and get the feeling it’s never going to arrive. Can you help please?
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Matt Deane
(@mattdeane1981) reported
@VodafoneUK it's very disappointing how you can't sort out a good deal for a 15 year loyal customer but @SkyUK can. You have now lost a contract to a competitor.
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Malc Sterling
(@malcsterling) reported
@VodafoneUK customer service has completely nose dived I've been on the phone to them 3 times 20-30 minutes for a simple issue and it's not been sorted. I was told to go to store I've been to store and they said they can't help you have to go online. Time to move my network
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PAUL DAVISON
(@ThePaulDavison) reported
@VodafoneUK Wow.. the generic reply from your team.. utter garbage service
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Merlin
(@Drysdaleboy1) reported
@fisher_simon @VodafoneUK I've been waiting 15 hours and still no reply from Vodafone after requesting a complaint reference.
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Barry F.
(@BarryF107) reported
@photomikeyhere @Boristhespider0 @VodafoneUK Vodafone have a similar problem to most large companies here - they employ jobsworths, the curse of modern business (& local government offices too). Tick box mentalities, prevented from using common sense.. it's rife! 🤬
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Spinney
(@shotpintriot) reported
@VodafoneUK Great. But why is the only option for hearing impaired customers wishing to cancel a package to visit a shop (during a pandemic)? When other customers can do so remotely and immediately?