Vodafone outages and service status in Denbigh, Wales

Problems in the last 24 hours in Denbigh, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Denbigh, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Denbigh, Wales

Latest outage, problems and issue reports in Denbigh and nearby locations:

• 
  Tia Rogers (@bondangel007) reported 4 minutes ago from Prestatyn, Wales

  @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

• 
  Sion Rhys Wynne (@sionrwynne) reported 11 minutes ago from Denbigh, Wales

  Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

• 
  steven white (@thatboygwyn) reported 14 minutes ago from Ruthin, Wales

  @VodafoneUK broadband is down in Ruthin, how do I report this to get it fixed?

• 
  Sion Rhys Wynne (@sionrwynne) reported 20 minutes ago from Denbigh, Wales

  Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

• 
  Colin T Jones 🎸🎤😎 (@colintjones) reported 22 minutes ago from Rhyl, Wales

  @VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍

• 
  Colin T Jones 🎸🎤😎 (@colintjones) reported 27 minutes ago from Rhyl, Wales

  @VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄

• 
  A&J Taxis (@AJTaxis) reported 36 minutes ago from Bodelwyddan, Wales

  If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

• 
  Sion Rhys Wynne (@sionrwynne) reported 39 minutes ago from Denbigh, Wales

  @DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.

• 
  LyallatronCrossing (@lyallatron) reported 47 minutes ago from Abergele, Wales

  Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

• 
  Kay Griffiths (@kayleighnikita) reported 51 minutes ago from Denbigh, Wales

  My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

• 
  Yveline Hands (@Nantaise) reported 59 minutes ago from Rhyl, Wales

  @VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gee 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@xgee_geex) reported 2 minutes ago

  @VodafoneUK can you hire people that can actually help with issues please. Been on live chat with someone for about an hour now and nothing is happening. Actually useless.

• 
  G McColl (@ouigee) reported 3 minutes ago

  @VodafoneUK I’m trying to find out my roaming balance. Your chat is not working. Can you DM me?

• 
  Cosmo (@Cosmonaut_Hill) reported 6 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I had the EXACT same issue with Virgin, I had to literally refuse to get off the phone when I got through for 4 hours and basically said I'd hang up when they actually helped me. Absolutely useless customer service

• 
  Just A Mom (@shawnmikey716) reported 9 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I had the worst time with them, my dad wanted to take over my mom's account, after her death, as his first cell phone. They made it impossible. He finally gave up and got a new number 😞

• 
  Lacking Courage (@NeedMoreCourage) reported 9 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Agree, my poor wife trying to deal with VirginMedia who are still sending bills 2 years after his death & 3 months after his bungalow was sold!!!

• 
  Jen 제니 🐯🧀🐥obi-sai (bsky) (@Obi_Sai) reported 13 minutes ago

  @DragonsofWales @VodafoneUK Ah, but you see... Those are "Vodaphone minutes"... ....They're obviously quite different from "customer minutes" and also "actual real world, 60 seconds in a minute, minutes"...

• 
  Jane Skudder (@janeskuds) reported 13 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK A shame to see they haven't upped their game. When our dad died, nearly 20 years ago, my sister ended up explaining to a number of call handlers that the account owner would not be able to cancel his own account unless they had a seance...

• 
  Marie Jarvie 🇪🇺 #MDANT (@mariejarvie) reported 14 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK The worst company I had to contact when my husband died was Microsoft. He had some software set up to auto renew. Impossible to cancel unless I had access to his emails.

• 
  RunningSloth (@Lescoleen67) reported 15 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK They’re a terrible company. They pursued me through debt collection agencies for £38 I didn’t owe them. £38! I was tempted to just pay it to get them off my back. I’d get phone calls from the debt collector late at night! Awful company.

• 
  The Wheel Turns ... 〓〓 (@SimonLeggX) reported 20 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I've had similar problems with Virgin. I won't use them anymore