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Vodafone Outage Report in Prestatyn, Denbighshire, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

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Vodafone Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

  • MatthewG_685
    Matthew Gardiner (@MatthewG_685) reported from Hoylake, England

    @VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect

  • sionrwynne
    Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    @DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.

  • lyallatron
    LyallatronCrossing (@lyallatron) reported from Abergele, Wales

    Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

  • colintjones
    Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales

    @VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍

  • Nantaise
    Yveline Hands (@Nantaise) reported from Rhyl, Wales

    @VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer

  • tomaevans
    Tom (@tomaevans) reported from West Kirby, England

    @VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.

  • AJTaxis
    A&J Taxis (@AJTaxis) reported from Bodelwyddan, Wales

    If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

  • sionrwynne
    Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

  • colintjones
    Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales

    @VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄

  • kayleighnikita
    Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

  • sionrwynne
    Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

  • bondangel007
    Tia Rogers (@bondangel007) reported from Prestatyn, Wales

    @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

  • milonoblet
    Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mikecrowther191
    mikecrowther1977@googlemail.com (@mikecrowther191) reported

    @VodafoneUK tried dm'ing again but's not giving me the help I need.

  • Cyclefree2
    Cyclefree (@Cyclefree2) reported

    @VodafoneUK The worst service I have ever encountered.

  • Jagercraig
    Craig (@Jagercraig) reported from Saint Neots, England

    @ortho_C_bear @VodafoneUK I can only guess their cancellation lines are busy because people know how awful they are and want to cancel their accounts!

  • FostonAndy
    Andy Foston (@FostonAndy) reported

    @VodafoneUK please can you tell me why it is impossible to login or reset my password for accessing your app. Tried for over a week now. Most frustrating thing ever. Ta very much

  • Tash_A_Lash
    Tash (@Tash_A_Lash) reported

    @VodafoneUK to go and check on the website because she couldn’t understand ‘why none of the info made sense as it’s all there on the website’. No offer of help. No welcome. Nothing. Just made me feel a total inconvenience. Thinking of switching tbh. 20 yrs of custom. Fuming.

  • bbwonder
    Andrew Winter 🌍 (@bbwonder) reported

    @CosmicSpacehead @67MistakeNot @VodafoneUK Yeah, their tech support and customer service was crap. I cancelled my broadband account a couple of months ago. (Which took ~ 5 calls to get past the 'we don't want to let you leave' BS)

  • freeway1977
    jimbo (@freeway1977) reported

    @VodafoneUK hi, I seem to be having a lot of trouble paying my bill to you guys. I can’t access my account, I can’t register an account. Your talking robot is no help either. Please advise if you’d like me to give you some of my money.

  • wondermouse
    Mark Phillips (@wondermouse) reported

    OK @VodafoneUK This is the final straw. After cutting off my data for a week and losing my number for 3 days you've emailed saying my next bill is £96.04! What the actual F? Your incompetence is staggering. Are you all on drugs? Stop f++king with my account! #justsayno #WTF

  • Darren_Gormley
    Darren Gormley (@Darren_Gormley) reported

    @VodafoneUK 1) quite possibly the worst broadband switch experience in the 20years I've lived in this property. 3 weeks with no connection, multiple engineer no shows, call center hopeless and, to make matters worse, a fake and fraudulent instruction to cancel.

  • BscSpencer
    Spencer Williams Bsc (@BscSpencer) reported

    is there any chance somebody from @VodafoneUK could let me know if their website will be back up soon? Each time I try to log in it tells me that You have a problem at your end. Just messaged you on here but no reply???