Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Gryta
(@Jake_Gr_89) reported
@VodafoneUK explain your bad customer service and your claim treatment when you have and we have the records showing one of your team pressed the wrong button
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the ghost in the corner of the room 👻
(@70sGhostChild) reported
@VodafoneUK Tried to sign up for your broadband earlier as an existing customer through the app, got to the last part and it kept saying there was an error and to try again later. Tried now online but the package is dearer. Can you help get the package at the original cost?
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Tushar Kaushik
(@tusharkaushik15) reported
@VodafoneUK Hi Team, My provider for network is Vodafone UK. And why does Vodafone UK hasn't added Vivo phones in its volte list till now? Why discrimination?
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Alfie
(@_alllllb) reported
@VodafoneUK another week with 0 updates from you guys regarding my phone order. May as well cancel and change provider at this point...
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Pyxelles
(@Pyxelles1) reported
@VodafoneUK I don't know what is going on but my network's been very slow & unstable the past month with "no internet" interruptions daily. Unfortunately my contract runs out next year. If I'm going to be trapped in a 2 year contract, I'm should be getting what I paid for.
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Lea
(@leannewilk1) reported
@VodafoneUK hi please could you DM me. had my contract almost a month now and my account is STILL in prospect mode. Says I have no active plan on it. I don’t want this to mess with my credit score or something down the line.
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Paul Sturgess
(@verywearypaul) reported
Wtf do @VodafoneUK hope to achieve? I leave them because of constant one con calls. They still ring! Been happy with @ThreeUK for years- no cold calls from them. 👍
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Nathan
(@NathLambert4) reported
@VodafoneUK a quick call to upgrade my phone turned in to a 40 minute phone call with half hour spent on hold. The operator couldn’t get in contact with their manager resulting in... nothing. If you didn’t have so many staff working from home still this wouldn’t be a problem!! 😤
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Michael Williams
(@Michael40547044) reported
@VodafoneUK So due to your shocking customer service, and lies after lies about my order of Apple Watch 8 and iPhone 14 pro max we have cancelled our order. Unbelievably bad service @O2 we will be coming over to you….
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Derek Szoneberg
(@DSzoneberg) reported
@VodafoneUK £1500 per year for some of the worst customer service I have ever had! #needtofindanotherprovider