Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Toale
(@toale_jack) reported
@VodafoneUK You guys are no help. Youve lost a customer over a months payment
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MAI
(@MAIMOON1) reported
@VodafoneUK @VodafoneGroup been loyal customer for 20 years.. today spent 3 +hrs on hold then disconnected numerous times trying to sort cheaper deal as now unemployed, phone knackered and cant get calls (for work), basically told nothing @VodafoneUK can do & pay £74 upgrade??!
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Sorrow's Native Son
(@NativeSorrow) reported
@VodafoneUK Your 5G is like going back to dial up internet. Your service is getting worse on a weekly basis. Time for a change I think.
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Fred Hunt
(@FredHunt) reported
@WbHeritage @VodafoneUK If it was a call to their customer support team, they're probably still on hold.
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Britishgamerni 🇬🇧🏳️🌈
(@GeorgeCowan) reported
from
Newtownards, Northern Ireland
@VodafoneUK how do I cancel my Spotify subscription through you guys the apps not giving me any options and Spotify is directing me to vodafone to cancel it
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Oliver Wylie
(@olliewylie) reported
@VodafoneUK I called your customer service, which is where I got the above information BTW
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Jaci Stephen
(@welshjaci) reported
@VodafoneUK It did go through because I had an automated response to it. I now want to close my account and move to a different provider, but how can I if you can't find my a/c? I'll just cancel my DD; I suspect you'll find my a/c then!
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Helpful NPC
(@WolfieCloutman) reported
@VodafoneUK started ringing me as soon as i got a PAC code, no point lads, cant hear a damn thing thanks to your awful coverage x
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Simon Hickson
(@simonmhickson) reported
Hi @VodafoneUK. I'm trying to add my NHS Discount code to my new plan but it is only giving option to add at checkout... And the plan is now active. Can you please help?
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Ray Shenton 💙
(@tommoshenty) reported
@VodafoneUK can’t get into my app or website for the last week is it down