Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mitch Waddon
(@MitchWaddon) reported
@VodafoneUK To be fair, the customer service assistant I spoke to was simply brilliant. Resolved everything and sorted a 'goodwill' credit on the account as an apology for the inconvenience. But it shouldn't take the customer's eyeing every number for these mistakes to not happen.
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Naomi
(@Naomi_Tee) reported
@VodafoneUK literally been trying to sort an issue with Vodafone since 12:07 still not resolved.. this is why after 10 years of being a customer I am leaving the past 2 years with them has been a LIBERTY!
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Sheran
(@sheranjitk) reported
@VodafoneUK will never go with Vodafone ever again!!!!! To gain a pac code you are passed around 3 times then questioned like you are not allowed to leave the network, the recent call handler I spoke to did not listen to what I was saying and started to get rude on the phone.
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Ellie Jones
(@eljoness3) reported
Worst service ever! @VodafoneUK Not had wifi for nearly 4 days when @VodafoneUK are the ones who made the mistake of not setting my direct debit up correctly. Called 10 times and still no further forward.
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David Roberts
(@davidrobertsss) reported
@VodafoneUK is it possible to speak to any actual person over the phone as the website is the worst constructed thing on earth?
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Mikey
(@mikey_sk) reported
@VodafoneUK transferred to another network almost 2 months ago. Cabt access online billing abd never received a final bill either email or post? There is a balance? Is this normal?
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Ryan
(@topfirstaider) reported
So @VodafoneUK how do I become eligible for #vodaphonetreats been a loyal customer for years!
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Nigel Jones
(@planetf1) reported
Definitely thinking I made the wrong choice starting with #Vodafoneuk in hove. Voda is super in many places and to east side of Brighton (kemptown was even 150-250 Mbps) but this whole area to west is awful. Really bad. Verging on unusable at times ie pages not loading
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Naomi
(@Naomi_Tee) reported
@VodafoneUK I’m trying to cancel an ipad line which I did last month I’m still trying to resolve the issue will be 2 hours soon and I’m getting nowhere fast!
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hang-out/sidmouth
(@hangoutsidmouth) reported
@VodafoneUK I have now done this but unless resolved today I will cancel the direct debit