Vodafone outages and service status in Prestatyn, Wales

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

• 
  Tia Rogers (@bondangel007) reported 7 minutes ago from Prestatyn, Wales

  @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

• 
  Colin T Jones 🎸🎤😎 (@colintjones) reported 10 minutes ago from Rhyl, Wales

  @VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄

• 
  Sandra Mangan💙 (@SandraMangan_) reported 13 minutes ago from West Kirby, England

  @VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.

• 
  Yveline Hands (@Nantaise) reported 19 minutes ago from Rhyl, Wales

  @VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer

• 
  Sion Rhys Wynne (@sionrwynne) reported 19 minutes ago from Denbigh, Wales

  @DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.

• 
  Kay Griffiths (@kayleighnikita) reported 19 minutes ago from Denbigh, Wales

  My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

• 
  Tom (@tomaevans) reported 19 minutes ago from West Kirby, England

  @VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.

• 
  Milo (@milonoblet) reported 20 minutes ago from Hoylake, England

  @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

• 
  Sion Rhys Wynne (@sionrwynne) reported 21 minutes ago from Denbigh, Wales

  Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

• 
  A&J Taxis (@AJTaxis) reported 21 minutes ago from Bodelwyddan, Wales

  If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

• 
  Sion Rhys Wynne (@sionrwynne) reported 26 minutes ago from Denbigh, Wales

  Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

• 
  Colin T Jones 🎸🎤😎 (@colintjones) reported 36 minutes ago from Rhyl, Wales

  @VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍

• 
  LyallatronCrossing (@lyallatron) reported 47 minutes ago from Abergele, Wales

  Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

• 
  Matthew Gardiner (@MatthewG_685) reported 56 minutes ago from Hoylake, England

  @VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick Lawton (@Pontemiller) reported 5 minutes ago

  @VodafoneUK can I have some help please, that ask TOBi is awful. I need to know if I have to purchase a better router because the Ultra Hub is very poor!!!

• 
  Fusion Media (@ChrisJAHall) reported 9 minutes ago

  @VodafoneUK Can you please complete my full fibre install but include my landline which I paid you for? I am getting repeated connectivity issues.

• 
  Richard Thomson (@DocThomson) reported 10 minutes ago

  @VodafoneUK your customer service and dysfunctional relationship to @BT Openreach is disgraceful. Farmed out to chatbots and offshore call centres. No continuity. No accountability.

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 11 minutes ago

  I truly give up with @SMARTYMobileUK @ThreeUK @VodafoneUK our phone signal has been degrading for over twelve months it’s been reported just shows the extent of greed within these companies!! This is today’s results WiFi and 4g nothing no signal at all #dontwaistmoney3smarty

• 
  PHWOAR (@phwoarband) reported 12 minutes ago

  @VodafoneUK broadband might just have the most incompetent customer service in Britain!

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 13 minutes ago

  Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

• 
  rajeshpanda (@rajeshpandas) reported 17 minutes ago

  Vodafone broadband not working from past 6 days and they says that it’s the outage from citifibre Coventry. No ETA as well. Please can you help escalating @VodafoneUK

• 
  Sol (@SolWielkop) reported 17 minutes ago

  God awful experience with @VodafoneUK - despite repeated attempts to close an account they cannot take simple instructions.

• 
  Alun Richards (@AlunRichards11) reported 20 minutes ago

  @VodafoneUK can't make phone calls being told my network is not registered whats going on?

• 
  Nayara Tallissa (@NayaraTallissa) reported 21 minutes ago

  @VodafoneUK Think very carefully before trusting a mobile phone operator. Because when you need support, they don't answer you, they don't help you at all. Dissatisfaction is an understatement for the humiliation I'm feeling. Vodafone is not trustworthy and doesn't give you