Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ross
(@Rossva1189) reported
Has anyone , ever, phoned a call centre which ISN’T “extremely busy right now” ?! Absolutely infuriating. And we ALL know it’s cos everyone’s “working” for home. I’m not even a customer yet @VodafoneUK and thinking about backing out based on inability to get hold of anyone
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Singingway
(@ksingingway) reported
@GeorgeMonbiot @VodafoneUK Yes. And debt is "sold" from one collector to another, so it never ends, even if you give in and pay it. I paid off a relative's debt and ten years later I'm still getting calls trying to collect again
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Frank the Lamp
(@FranktheLamp) reported
@GeorgeMonbiot @VodafoneUK @AhmedShelbaya Thank you for this, George. Many high profile figures use Twitter to resolve their issues, few pursue the matter on behalf of ordinary people. Vodafone and other companies have behaved disgustingly for years.
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Steven Brown
(@djsteviebuk) reported
@ThreeUK good customer for 12 years after being offered 3 different plans with you to upgrade which are still more expensive than @virginmedia @VodafoneUK it ends up your agents got it wrong, then promised a call back between 11am and 1pm by a manager - I have not had a call
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Rachel
(@rachel_harries) reported
@VodafoneUK @Uniqetz 'Hey there'? That is not a professional way to talk to people, when they are raising issues with how you talk to bereaved partners of your customers.
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CMB23
(@CMB238) reported
@VodafoneUK - what does it take to get any customer service from you? I am getting charged and yet you can't produce invoices. Each time I get through to someone I'm assured I will get a call back within 3 working days - Manav on the 10/06 and Ameer on 5/07 - I am still waiting!!
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tony laird
(@lairdspurs80) reported
@VodafoneUK your just as bad on here only doing half a job not following any thing up shambles of a company fast enough to take the money tho but can’t cried it
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Blue Nexi
(@bluenexi) reported
@GeorgeMonbiot @VodafoneUK I hope your dad is ok. I think you’ve been through a painful time and it’s a shame that instead of being able to fully comfort your dad and remember the happier times with your late mum that Vodafone did this BS. I worry about older folk that don’t have this kind of support. :(
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Graeme Burrell 🇺🇦 💙
(@Cadoret) reported
@VodafoneUK @GeorgeMonbiot Please Google "non-apology apology". Until you post a link to details of disciplinary action against the manager(s) ultimately responsible for this awful treatment of Monbiot's family (& others) and details of changes you'll make to stop it happening again, this is meaningless.
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Marita
(@MaritaLalaguna) reported
@VodafoneUK @paulwilliamsonx Hey Paul, sign up with Utility Warehouse, they are an amazing company with fab customer service. I don't have any stake in the company to say this, I just love them so much. Energy / phone / insurance / broadband etc all with this company, and no nasty behaviour like Vodafone