Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tina Broughton Simmons
(@TinaBroughtonS1) reported
@VodafoneUK Absolutely a joke as usual customer service not great told wrong info about bill always pay no payment plan offered and works on front line with Covid 19 services restricted thankyou Vodaphone nice one
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Shereen Elhamadan
(@shereenGamal89) reported
@VodafoneEgypt Customer service refused to help me in anyway she said she can no do anything it is not allowed also for her , So who is the allowed person to help ur customer?!! @VodafoneUK @VodafoneGroup i hope u r seeing the way the reply to your customers and they r making it too difficult
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adi anderson
(@adianderson12) reported
@VodafoneUK Id like my free samsung ear buds in never got 😡😡🤬
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Nicki
(@NicHind29) reported
@OpenreachHelp I’ve decided to just cancel the contract before it begins. I’ll search for another provider and hopefully they will be better at sorting the line through you. I think that’s how it works so I’ll just do that. I’m really shocked @VodafoneUK.
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John Hanchett
(@JHanchett) reported
@VodafoneUK hello. I was working through an issues via DMs and then an hour ago the conversation abruptly stopped.... can you assist please?
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Davie Thompson
(@DavieTommo84) reported
7 months of problems with @VodafoneUK thought it was all sorted last month, nope they are now charging me for stuff I haven’t got and when I tell them I’m not paying my bill till THEY sort it out, the gentleman on the phone threatens me with a debt company, great company policy🙄
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Sitting round the pool
(@coleman58) reported
@VodafoneUK One that would stop vodafone chasing unpaid fees when you have caused an issue on my account and I have disputed the fees!!
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Dominic Burton
(@douggieb1) reported
@VodafoneUK your customer service is terrible. Despite trying all day to cancel my one number service you continue to pass me from pillar to post before disconnecting me. In these current times we don’t all have the money to throw away on services we cannot cancel. Disgrace!!!
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adi anderson
(@adianderson12) reported
@itsjustchinwe @VodafoneUK Iv never heard or have i ever won anything been doing them last 4yrs
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Cotswold Caterer
(@mintcateringGL7) reported
@VodafoneUK To get put through to your customer service department without having to wait an hour... 🙌🏻