Vodafone

Vodafone Outage Report in Prestatyn, Denbighshire, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Prestatyn, Denbighshire, Wales 01/17/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

  • milonoblet Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

  • bondangel007 Tia Rogers (@bondangel007) reported from Prestatyn, Wales

    @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

  • lyallatron LyallatronCrossing (@lyallatron) reported from Abergele, Wales

    Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

  • AJTaxis A&J Taxis (@AJTaxis) reported from Bodelwyddan, Wales

    If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • missmytton kelly (@missmytton) reported

    @VodafoneUK I'm still on bloody hold!!!!! Trying to sort out my sons phone whi has had no service for days now!!!

  • pammyhatt pamela hattersley 💙 (@pammyhatt) reported

    @VodafoneUK Try calling me to sort out my problem...! You have my number!The last person I spoke to agreed that a senior manager would call me within 24hours... that was last Saturday! Still waiting!! In fact, please call me tomorrow, so I can organise termination of our contracts!

  • ge221 ekers (@ge221) reported

    @VodafoneUK Hi I've been on hold for 30 minutes trying to cancel my broadband, and can't cancel by Chat. Please could you DM me so that we can arrange a call. This is tiresome...

  • Vass88 Mark (@Vass88) reported

    @virginmedia support really is the worse, even worse than @VodafoneUK and thats sayng something @piersmorgan

  • MeganAroskin Megaaaan (@MeganAroskin) reported

    @VodafoneUK u realise the only reason I can still work kind of safely is because my neighbour let me use her wifi? I can’t wait to get ******** out of every single contract I have with your company. Ur internet ******* sucks. And I’m tired of paying extra phone bills bc of that.

  • stangsgarage Del (@stangsgarage) reported

    @VodafoneUK Doesn’t make any difference, tried that before, always hit and miss working. Can never get through to anyone. Don’t worry about it, calling it quits and changing phone provider. 👋

  • Miss_Peg Pegs (@Miss_Peg) reported

    @VodafoneUK I’m still having duplication issues when sending text messages, you said a few weeks ago it was a problem at your end, it hasn’t been fixed yet?!!!

  • LynnMac28 Lynn Macfarlane (@LynnMac28) reported

    @VodafoneUK Hi, just unistalled and reinstalled (had tried that already), doesn't help. No haven't had issue before and can still access the statements using app on old phone. Gone from Samsung S9 to A41 so am used to Samsung accesses for things

  • PscaSzn THUG PLEASE DROP PUNK (@PscaSzn) reported

    @neekolul @bunnydelphine @VodafoneUK I need help. It wont let me open this picture

  • missr_72 MissR (@missr_72) reported

    @VodafoneUK complete **** up transferring a number and transferred to wrong contract. Been on the phone all day and still not resolved! Asked for a UK manager to call me back and can’t be put through. Shocking service and I pay for 3 contracts. Can’t even use my phone. Jokers!