Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@Carpyboy1) reported
@VodafoneUK Not been able to access anything other phone calls and texts message.cant use any apps as data is not working. And I have '!' next to the signal strength. Everything works fine when connected to WiFi, this all started early this morning. I have a pixel 4a.
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Meli
(@Maliissad) reported
@ljtroy @VodafoneUK Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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jack daines
(@jack_daines) reported
@VodafoneGroup @VodafoneUK Broadband down again this time with the red flashing light. And yes I've tried turning it on n off again.
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Nicola Crawford
(@mrsnc2020) reported
@VodafoneUK are any of your support systems working this morning??? Cut off on 191, told to contact via web chat, but no advisors available via web chat 🤬🤬🤬🤬
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Mohammad Usman
(@Mohamma43861577) reported
@BaZZa4K @VodafoneUK do full fibre, service can't be as bad as talktalk
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🎅🏻
(@SometimesUsed) reported
@VodafoneUK My watch is out of contract(has been since last year when I sold it) & can’t “upgrade” it, so I may aswell cancel that and I have three phones on contract with yourselves that run out by March ‘22 so I’ll be leaving the network completely. I never miss bills either 🤯
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Adrian D Fox
(@AdrianDFox) reported
@VodafoneUK I have just changed to you and already my internet has been down for 5hrs!, Is there a fault that you are not communicating to customers, I have done the usual down fix protocol, tia
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Chrissie
(@heyyychrissie) reported
@VodafoneUK hi I’ve just redeemed my @CostaCoffee on veryme but I got in there and the coffee machine is broken. I can’t get to another shop within an hour. Any chance one of you can help?
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lambrettalad
(@BarryElli0tt) reported
@VodafoneUK down for 2 days and only managed to have it back up and running for 2 days! Absolutely useless company, I moved my mobile away from Vodafone and now it's going to be my internet
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lucy 💙
(@spiceblackford) reported
@VodafoneUK My mobile Data in South West London went off about 30 mins ago. I restarted my IPhone but no use. Checked online & apparently no problems in area, so what else can I do ?