Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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JOHN DANKS
(@8499john) reported
@VodafoneUK Can you dm me please, as I have contacted you many times. To be honest I’m on the verge of leaving Vodafone with the service I’ve had.
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Dylan
(@studyclassics) reported
Customer Support @VOXI_UK @VodafoneUK is OK(ish) - but the fact that PAYG topup takes 24 hours to become active is a problem. #Voxi #Vodafone
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Kelsey Yarlett
(@kelseyyarlett) reported
@VodafoneUK do you have any duty of care to your customers?! 2.5 months of an ongoing complaint / issue that is STILL not resolved and I’m told this evening there is no route of escalation!! Do you want to keep customers or lose them cos right now it seems like the latter… #joke
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Open Broadcast Systems
(@OpenBroadcastSy) reported
Hi @VodafoneUK, are customers able to access your 5G Standalone (SA) test network in London or is it just a technical trial? (note: this is not your existing 5G NSA network).
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Sophie 👑
(@misssophieh67) reported
@VodafoneUK not impressed that my Internet has been down for 8 hours and no sign of it being fixed
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al
(@alxstair) reported
man @VodafoneUK is so bad. How you gonna text me non stop saying get an upgrade then when I try to and set up a contract that costs less than my current one they say it failed credit check 🤔🤔
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Ehsan Ali
(@al35313400) reported
@VodafoneUK Very poor sim service. Struggle to make calls on daily basis. Contacted Vodafone multiple multiple time with out any resolution. Appalling network
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Sirius
(@Clarkson1977) reported
@VodafoneUK Anytime today would be fantastic. Painfully slow data service.
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Julia_mcnally
(@Juliamcnally12) reported
Just had the WORST customer experience with @VodafoneUK - an hour and a half on the phone to renew a business contract, speaking to 3 separate people who couldn't speak any English! sort it out Vodafone! No idea what i just signed up for as I lost the will to live!
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Alex Epps
(@Alexepps) reported
@VodafoneUK Hi there, mobile broadband has been non existent today. Normally a very reliable service - any eta on when it will be restored ? Postcode is BN1 3HE