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Vodafone

Vodafone Outage Report in Prestatyn, Denbighshire, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

  • colintjones
    Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales

    @VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍

  • bondangel007
    Tia Rogers (@bondangel007) reported from Prestatyn, Wales

    @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

  • kayleighnikita
    Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

  • AJTaxis
    A&J Taxis (@AJTaxis) reported from Bodelwyddan, Wales

    If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

  • Nantaise
    Yveline Hands (@Nantaise) reported from Rhyl, Wales

    @VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer

  • colintjones
    Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales

    @VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄

  • sionrwynne
    Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

  • milonoblet
    Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • lyallatron
    LyallatronCrossing (@lyallatron) reported from Abergele, Wales

    Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

  • MatthewG_685
    Matthew Gardiner (@MatthewG_685) reported from Hoylake, England

    @VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect

  • sionrwynne
    Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    @DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.

  • sionrwynne
    Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Flouncers
    Zoe Askey (@Flouncers) reported

    @VodafoneUK Hello, I'm looking to upgrade, I'm sim only and the package I want is an esim, my phone isn't on the compatible list so is this an issue?

  • Rdavisipad
    Richard Davis (@Rdavisipad) reported

    @VodafoneUK Like I said... I can't leave even if I wanted because I've still got nearly 12 months left, so if I cancel the direct debit it'll affect my credit score. And Vodafone refuses to help me, I've asked numerous times... The next 12 months can't come soon enough.

  • iainmann
    Iain Mann (@iainmann) reported

    @VodafoneUK It lasted about an hour from 11am-ish today. Then returned to normal service.

  • steadman_martyn
    Martyn Steadman (@steadman_martyn) reported

    @VodafoneUK Good evening. I was in your Crewe store yesterday with an account query. They referred my issue to Vodafone saying that I would receive a message followed by a call today. Neither happened !! Very poor support indeed. ‘Power to you ?’

  • MrBoomflexx
    Jake (@MrBoomflexx) reported

    So @SkyUK broadband just goes down in the middle of the day… nice! That reminds me though, I’m out of contract, think I might need to talk to @virginmedia or @VodafoneUK to see what offers are out there…

  • BennyButtonGuru
    Benny (@BennyButtonGuru) reported

    @VodafoneGroup @VodafoneUK TWENTY MINS WAITING ON YOUR COMPLAINTS LINE AND NO ONE PICKS UP THE PHONE. Worst company for customer services I have EVER DEALT WITH #Vodafone

  • ChijiokeJohnson
    Chijioke (@ChijiokeJohnson) reported

    @VodafoneUK How low as your customer service sank? You now have Tele advisors who make up responses as they go along and outrightly lie to customers. Let’s not go into how much these people are costing you in FOS complaints redress

  • CrimBarrister01
    George Wills (@CrimBarrister01) reported from London Colney, England

    @VodafoneUK where my signal at? I’m sat in central London. #sortitout

  • SnorbsGuy
    Snorbs Guy (@SnorbsGuy) reported

    @VodafoneUK @kvick13 What a pity they had to try a gazillion times before getting adequate service. Why did they find it so difficult initially?

  • statsguyuk
    Adam Jacobs 🇺🇦 (@statsguyuk) reported

    Have had emails from @VodafoneUK telling me I need to get ready for the 3G switch-off, but don't worry they're here to help. Have spoken to 3 different people there, and got 3 different answers about whether my phone can make voice calls over 4G. I guess I'll find out next year