Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Snook
(@es363436) reported
@VodafoneUK could you get your business account advisor Lakshman to actually message me as I have had nothing from them since being connected to them 12 minutes ago. This poor service from a communication company, surprise surprise
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Alison Gallagher
(@Gallaghe9Alison) reported
@VodafoneUK decided to try upgrading online this year as it takes so long and you have no proof of what telephone advisors tell you. Waited 40 minutes in the online queue, explained issue and was then put back to the end of the queue again. Really poor every time, I can’t bear it
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Greg
(@wing1791) reported
@VodafoneUK It’s nearly impossible to get through to anyone to cancel on that number, in a world of tech it should be as easy as going online and cancelling #lies #untrustworthybrand
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Sue Lightfoot
(@MrsFoot44) reported
@VodafoneUK requested lost password email, but the emails being sent are blank. Need to access account to report loss of service
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Gary Young
(@GaryYou35735926) reported
@VodafoneUK I’m a Vodafone customer, just been told I’ve got incurable stomach cancer, any chance of a Vodafone reward
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matt
(@Bagpuss5150) reported
@VodafoneUK Hi second day on the trot there's no signal at my home address will I be getting a refund ?
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Liam Buggs
(@LiamBuggs) reported
@VodafoneUK Trying to process upgrade on my account but am unable to continue - get to checkout screen but 'Continue' button will not let me proceed (all fields are completed). Live chat also not working - or through the My Vodafone app. Any support?
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Sola Famoriyo
(@step2skimo) reported
@VodafoneUK Why is @VodafoneUK deceiving customers. for @MoneyTelegraph info. They updated my file as contacting customer, with a single call made. for example call ref: 1-MQR1Z2P0 said they updated customer, yet no contact made.
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Adie Morris
(@theadiemorr) reported
Big round of applause to @VodafoneUK. I’ve had broadband issues for a few months, yesterday they finally said it has been escalated. So today I get a call from Open Reach engineer saying he is at my house to look at the fault. Thing is I was not informed of this What crap service
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Ben Unsworth
(@benunsworth) reported
@deadliftbear @VodafoneUK I switched to @zeninternet and have been happy with the customer service