Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Mellor
(@katee_mellor) reported
@VodafoneUK 3 hours + most spent on hold and someone puts the one down. Your customer “care” is absolutely shocking. No wonder I’m trying to leave.
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Aquarius Crystal Crafts
(@aquarius_crafts) reported
@VodafoneUK how on earth can your system not notice 2 separate plans under the same name & address. Cancelled existing plan to switch to cheaper plan. Existing plan not cancelled by you so been paying for 2 plans, now you want a termination fee. Appalling customer service😡
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David Jackson
(@DavidJackson_66) reported
@milltannie @EmmaRaducanu @VodafoneUK Her dad pulls the strings behind the scenes, but we never see him. Her mum was at Wimbledon the year she collapsed, and now where is she?
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Lynsey Bell
(@WrightLynjean20) reported
@VodafoneUK Waiting to get my device picked up with courier. So a faulty phone, given to me and now I will be hugely inconvenienced so your team can fix the faulty phone. Not good enough. If you cannot provide a curtesy phone, I should be getting a direct swap of a new, fully working phone!
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Mark Randall
(@MarkRan01457660) reported
@VodafoneUK Great network Shocking customer service 👎
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Madi
(@madielizamoore) reported
@VodafoneUK can someone check my DM asap please I’ve tried calling customer service but it’s not been helpful
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Mogu Pal
(@mogu_pal) reported
@VodafoneUK anyone else having issues with broadband? No internet connection. Router internet light is continuously blinking. GL52 area
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James Oakley
(@Oakley_J) reported
Trying to talk @VodafoneUK , see if they can offer SIM only deal. Been with them 15 years, but now much cheaper options out there that include #EU #roaming. 15 minutes of hold "music". Then the call cut off. Looks like the customer retentions team don't want to retain customers
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Algey P Rockerfella
(@APRockerfella) reported
@VodafoneUK I have two very old Vodafone purchased and locked phones I wish to recycle and require the PUK for. I am no longer a Vodafone customer (but do use Voxi). How would I obtain these? I already have the NUC for each phone
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Andrew Rickman
(@Andrew_Rickman1) reported
from
Sutton, England
@VodafoneUK nice to know Vodafone is happy to commit fraud on there customers accounts and refuse to solve it 🤬🤬🤬 absolutely disgusting customer service provided