Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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hazzmat
(@hazzmat) reported
Why is it so difficult to get support from Vodafone Global Enterprise? I thought they were in the business of communications! Impossible to find people to talk to that can actually do something for you @VodafoneUK
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SparkleTigerFrog
(@angryecolady) reported
It's amazingly hard to cancel your shitty @VodafoneUK home broadband when the connection is so bad you can't load the online advisor and their phone number constantly drops the connection. Am sooooo angry right now.
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Charlotte Seymour
(@charlottesey24) reported
@VodafoneUK please can someone give me an update on when the home broadband issues are supposed to be resolved!! WFH and this is a nightmare! Have already spent 2 hours on hold this morning with no response! Now no responses on twitter message either!?
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SimonF
(@SycamoreFlint) reported
@VodafoneUK My old Android phone died, the screen no longer works. I've bought a new phone and transferred the SIM, how do I register it for the Vodafone network? Thanks.
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SparkleTigerFrog
(@angryecolady) reported
Well. Six attempts to phone to cancel (and the AI hung up on me every time), an online support that won't load because our internet is so bad and two freelancer working hours that I won't get back lost. Thanks @VodafoneUK . I've submitted a complaint form clarifying....
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Vodafone UK News Centre
(@vodafoneuknews) reported
@Robjump5 Hi Rob, we're sorry to hear about this, our team mates at @VodafoneUK should be able to help with more information.
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Steve Fletcher
(@sfletcher69) reported
@VodafoneUK @gaffer_g Hi Lorna, when you become aware of the major outage of the #gigafast network in Milton Keynes, could you maybe push out updates on the fix using the #gigafast #MK. You appear to have a significant number of customers affected
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Saul
(@SaulWheatley) reported
@VodafoneUK my partner has been experiencing major data issues on her phone since Friday, and is waiting for a call back from your technical team after they failed to resolve the issue on Tuesday, and they still haven’t called, can some form of contact be made to her please.
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Lorraine Owen
(@Lorrainexxxxx) reported
@ClaireH813 @VodafoneUK Absolute useless customer services @VodafoneUK disgraceful , appalling sick
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Levi Reilly
(@levi_reilly) reported
@VodafoneUK no broadband in my house AGAIN!!! Second time in a couple of months, why is it so hard for you to acknowledge, accept and resolve your errors?