Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ste
(@Ste_C1) reported
@VodafoneUK Broadband down for the 5th time in as many months. Over an hour to log a fault on mobile chat and called for an update today and was quoted a mystical SLA of 3 days to fix with zero detail of fault and current actions. Vodafone stability & reliability is shocking.
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Tom Wood
(@trwood85) reported
@dorsetappliance @VodafoneUK Hi there, unfortunately not & as I was still within the 14 day cooling off period I decided to cancel my Curve subscription.
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Eliza Jane
(@ejw001) reported
@VodafoneUK any issues with your network? I've had no signal at all now since 2pm in KA6 area? Was on a call and it just dropped out and hasn't come back, rebooted phone too, still nothing, no 3g/4g either
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Damian Gear
(@Mr_Gear7) reported
been trying to contact @VodafoneUK since last week to pay my final bill on my phone contract, currently on hold for an hour to be told the cancellation fee I was sent by text is incorrect and is over £100 more!! Worst customer service going!!
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The Family Office Database
(@thefodatabase) reported
@VodafoneUK 1/3 Hi, so you have just disconnected my Vodafone contract phone line (with no notice) from this morning with NO notice. I had an existing refund complaint active too regarding my phone refund and now i don’t know what the outcome of that will be... #vodafone
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Chi
(@Luciachi91) reported
@VodafoneUK what are you doing about the awful 3g/4g in Homerton/East London? The whole ambulance services iPads run on Vodafone and we've been struggling for months now. My two colleagues have Vodafone phones and are hotspotting off my EE 4g constantly as can't load even Google
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Tommy DeVito
(@187_sosa) reported
@VodafoneUK your signal is so dead 😤😤😤😤
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Benjamin Fletcher
(@SidelineAff) reported
@VodafoneUK how ******** do I actually speak to a human? instead of a bunch of options then "follow the link we've just sent you". IT'S ******* RUDE!! #vodafone
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Sunset Moments
(@moments_sunset) reported
@VodafoneUK I returned a device on 19th February (confirmation email to say it was at warehouse). Still awaiting a refund from you guys? I can't log into my Vodafone account as I am no longer a customer!
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Fabienne
(@fabny123) reported
@VodafoneUK it’s been 10 days since ur technicians r working on my #Gigacube internet connection - it’s a joke. Incompetent and worst customer service I’ve experienced!