Vodafone Outage Report in Prestatyn, Denbighshire, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Vodafone
Vodafone is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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Sandra Mangan💙
(@SandraMangan_) reported
from
West Kirby, England
@VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Faulkner
(@Jackcantsleep1) reported
@darrengrimes_ @VodafoneUK No you ******* idiot, that's your connection. From now.
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Andrew Carver
(@drew_carver) reported
@darrengrimes_ @VodafoneUK This rather looks like customer's own equipment to me dazzler. So sort your own **** out.
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Paul Skinback
(@MrPaulSkinback) reported
@VodafoneUK is there a known broadband issue ongoing?
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Greg Billington
(@gregsalop) reported
@VodafoneUK It's an ongoing complaint. Thanks for the offer of help. I can't deal with Vodafone anymore today. The phone call I just had with your colleague has made me extremely angry.
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john castle
(@johncastle42) reported
@darrengrimes_ @VodafoneUK You really do have head firmly wedged up your overly sat upon posterior. Why do you have a problem with the idea of trying to improve everyone's lives, rather than just a few at the expense of the rest?
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Etan Smallman
(@EtanSmallman) reported
@VodafoneUK Hi, I want to email/post a complaint. I don't want to chat to a robot or speak to someone on the phone. Is this possible?
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Alasdair Stewart
(@AlasdairIS) reported
Jan 28: @VodafoneUK text to say my home broadband price won't change after my minimum contract term ends Mar 26: Vodafone send a letter, we're actually putting it up by £4.03/mo in May... Apr 5: I change provider. With so much choice, why do ISPs treat consumers so poorly?!?
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Greg Clinker
(@GregClinker) reported
@darrengrimes_ @VodafoneUK That's funny considering the Thatcher privatised BT have been abusing their monopoly for 30 years and have delivered some of the worst broadband in Europe.
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Margaret OConnor
(@OConnor_Global) reported
@VodafoneUK management should "test drive" consumer services. horrible app design. impossible to self service monthly calling plan. friendly call centre staff. OTT security for routine queries.
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mrjakku
(@mrjakku) reported
@VodafoneUK new broadband / landline customer here, I was just wondering how much you charge for reminder calls on landline (where you dial *55*1200# for 12 o’clock for example)? I couldn’t find any information online