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Vodafone outages and service status in Prestatyn, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Prestatyn, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 2: Problems at Vodafone

Vodafone is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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Vodafone Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

  • colintjones
    Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales

    @VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍

  • sionrwynne
    Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    @DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.

  • colintjones
    Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales

    @VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄

  • milonoblet
    Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • AJTaxis
    A&J Taxis (@AJTaxis) reported from Bodelwyddan, Wales

    If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

  • MatthewG_685
    Matthew Gardiner (@MatthewG_685) reported from Hoylake, England

    @VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect

  • sionrwynne
    Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

  • Nantaise
    Yveline Hands (@Nantaise) reported from Rhyl, Wales

    @VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer

  • lyallatron
    LyallatronCrossing (@lyallatron) reported from Abergele, Wales

    Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

  • SandraMangan_
    Sandra Mangan💙 (@SandraMangan_) reported from West Kirby, England

    @VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.

  • tomaevans
    Tom (@tomaevans) reported from West Kirby, England

    @VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.

  • bondangel007
    Tia Rogers (@bondangel007) reported from Prestatyn, Wales

    @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

  • kayleighnikita
    Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

  • sionrwynne
    Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • helairmike
    Helairmike (@helairmike) reported

    @VodafoneUK as a Vodafone pro2 customer with an ultra hub - why have they now sent me a hub 6 which is inferior but still charging me the premium price?

  • wilsonpeter48
    peter wilson (@wilsonpeter48) reported

    @VodafoneUK 5g signal isn't very good hardly had any this past week

  • v8fettler
    Craige Timmins (@v8fettler) reported

    @JadeEdwards9 @VodafoneUK “Please send us a direct message (ie take this away from public view because we’re incompetant, and not scared to tell you ‘tough titties we’ve got you in contract and will avoid dealing with any problems as best we can’) ….Bot replies only…

  • laurenkayxox
    †lauren-kay (@laurenkayxox) reported

    @VodafoneUK is the signal down in the Porthmadog area?! Gone from having full 4g signal to barely anything at all!

  • ceriallman3
    Ceri Allman (@ceriallman3) reported

    No internet now for a week and cant even get vodafone to return a call and explain or give timescales. Anyone ever experienced similar? To say im disappointed in their customer service is an understatement. @VodafoneUK #vodafone #poorcustomerservice #vodafonefrustrations

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    @VodafoneUK how do I cancel a contract? I got sent a stac code. Now what!

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    @ThreeUKSupport @VodafoneUK B43 Birmingham dreadful service.

  • garyisatwit
    Gary Young (@garyisatwit) reported

    @ThreeUK can you please explain why the signal for your network has got worse since you merged with @VodafoneUK ? It has got especially bad between Hungerford and Newbury.

  • james_d234
    James Day (@james_d234) reported

    @VodafoneUK @DownloadFest gets vodaphone to sponsor the event but doesn’t give their customers any signal.. very poor, and I’m sure you’ll choose to ignore this and give a 🖕to all your customers

  • Graham_Wharton
    Graham Wharton (@Graham_Wharton) reported

    @KirstieMAllsopp @VodafoneUK @lycamobile I've been a victim of identity theft and someone is opening lyca mobile accounts in my name, using my credit file. Lyca mobile have been crap dealing with it. No sense of urgency. Call centre staff won't deal with me.