Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Zakar Yasin
(@ZakGujar) reported
@VodafoneGroup @VodafoneUK Officially the worst customer service ever from any network!!!
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History Heroes
(@Historyheroesuk) reported
@VodafoneUK We're struggling to see how 'together we can'. We waited 29 minutes for your customer service until a human picked up & sent a security number to the wrong number on the account & then went dead on the line. Now back to square 1. Sadly as poor as we expect from you.
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Pam
(@pamportugal2004) reported
@VodafoneUK just because my son didn't immediately change his contract when he had paid off his hand set you continued to charge the same price...not good customer service
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Colin Blackman
(@ColinRBlackman) reported
@VodafoneUK That number - 0333 304 3222 - now just goes through to customer services, but 2 weeks ago it went to the Accessibility team. Please advise
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lambroll
(@lambrollbrizzle) reported
@virginmedia I was a loyal customer but disgusting customer service (trying to go to broadband only). Looks like @VodafoneUK will be getting a new customer.
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Ultan Coyle
(@CoyleUltan) reported
@VodafoneUK my iphone is going straight to voicemail. Do not disturb is not on. Tried to set ring time to 25 secs but didn’t work - can you help?
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Zakar Yasin
(@ZakGujar) reported
@VodafoneUK No one has dealt with my complaint properly for 5 days now. Don't ask me anything as nothing will happen. This is only to make other people aware so they are not in the same situation next time!!!! I pay £104 a month and nothing is fixed yet!
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Louise Findlay-Wilson
(@louisefw) reported
Just dealt with excruciating @VodafoneUK customer service. Phone lines not answered, constantly being redirected to a bot which doesn't understand the problem (which is why I was trying to speak to a human). Give me strength...#fail
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Kays of Grantham
(@KaysOfGrantham) reported
@VodafoneUK why have you blacklisted one of my card slots on 4th January? I've never been a customer of yours, my phone was brand new & unlocked & was a Christmas present. Can't get hold of any customer support as I've not got an account
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laura davey
(@lolly1000) reported
@VodafoneUK I am so so angry with your service. It is less than poor. Order a new phone, no delivery info given. Delivery missed as at work. Now phone returned and told cannot re send out as need to go through the whole order process again. 5 hours of phone calls to no resolution