Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (28%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Matt 💙
(@RMHuckleberry) reported
@Mattallwright @BBCWatchdog is anyone else complaining about lack of customer service or frustration with @VodafoneUK and its online TOBi chat system. Never encountered anything so frustrating for a simple problem. Two hours in still being moved from department to department..
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BarefacedLucas
(@barefacedlucas) reported
@vodafone @VodafoneUK your customer service is an absolute joke. Traded my Phone in a month ago and been told it'll be in my account 3-5 working days on 3 separate occasions after 5 days. Get this **** sorted! #useless
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prionka
(@prionkaviktoria) reported
@VodafoneUK Vodaphone failed to cancel my phone contract when asked. Que months of unpaid bills, followed by black marks on credit file. It took many more months to have it resolved, to their satisfaction, at my cost, for their error!! Would not recommend Vodaphone at all.
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david choonage
(@ChoonageUk) reported
Yet again @VodafoneUK network is down and no way to report it barely running on 3g
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nicky jarrett
(@nickyvxr) reported
@VodafoneUK worst customer service I have ever dealt with you cut my broadband off by accident then it takes 3 weeks to reconnect absolutely shocking and give me no other options
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david choonage
(@ChoonageUk) reported
@VodafoneUK I know this but it never shows an issue and when i try and report an issue it redirects me to your offers page preventing me from reporting the outages
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TwoToesJoe
(@TwoToesJoe) reported
@VodafoneUK @VodafoneTR why should i enter my credentials every single time when i try ro use your mobile app? Then why did you coded "remember me" box if it's not going to work? Such pathetic...even the simplest thing's not working nor your mobile connection...
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Emad
(@ealalaw) reported
@VodafoneUK Is it looked phone , or it’s open I can use it with any network after I finished my contract with UK Vodafone?
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ibnzUK.eth
(@ibnzUK) reported
@VodafoneUK You already helped by providing good customer service and a reasonable price for the broadband upgrade. Thank you!
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wadds
(@WADDS44) reported
@VodafoneUK actually avoiding my calls now and putting me on hold then hanging up. Just because I’ve said said I wanted to leave. Poor service and poorly trained agents who are clueless and fob you off. Will never use them again!