Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Dorothy Lepkowska 😷 #FBPE #SafeEdforAll
(@DotLepkowska) reported
@Natalie98152083 @GeorgeMonbiot @VodafoneUK We had to do this with BT. It works. CEOs don't want to be bothered with customer complaints.
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Debbie
(@Arrragh) reported
@GeorgeMonbiot @IanMartin @VodafoneUK I suggest contacting them yourself and let on you are your father. Dispicable the way these organisations treat people when they are grieving.
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Bill.I.am 🇵🇸
(@speckyninja) reported
@VodafoneUK Wow. How about you contact customers first about any monies you think are owed rather than 1st contact being from a debt agency? Account in wife’s name, works office hours, you keep calling her during office hours now you’ve closed complaint as she’s not picked up. Around we go.
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Baj
(@W92Baj) reported
@FMHurley @GeorgeMonbiot @VodafoneUK sit in a dreary council office with my mother 3 days after she suddenly lost her partner of 50 years, answering stupid questions to get the certificates. Cancelling accounts was easy.
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RosieB 💙💛😷🐕🤿💦🌞🏎
(@rosiebarlow) reported
@VodafoneUK I managed to leave Vodaphone but you cancelled my account and I can't use Tobi or put my username or password in and the two staff i spoke with on two occasions staff were extremely rude to me. So it seems I can't get back the £30 they owe me, robbers!
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vishal kumar
(@vishalk20462354) reported
@VodafoneUK How soon is soon as possible as it's been one week already for a service I am paying for and not getting on my account.
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RosieB 💙💛😷🐕🤿💦🌞🏎
(@rosiebarlow) reported
@VodafoneUK I managed to leave Vodaphone but they cancelled my account and I can't use Tobi or put my username or password in and staff were extremely rude to be too. So it seems I can't get back the £30 they owe me, robbers!
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Jalata 🇪🇺 📖 🌍 🥦
(@dysgwraig) reported
@GeorgeMonbiot @VodafoneUK We had similar problems with another provider despite sending copy of death certificate. Complete inability to understand concepts such as executor or power of attorney or indeed to accept that they couldn’t talk to the account holder as he was deceased.
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Benjamin crick 💙
(@Theonebenny) reported
@GeorgeMonbiot @KathyBurke @VodafoneUK Yep same thing happened when my mum passed away , even wanted to speak to her, as I wasn’t the account holder ,then my dad was getting letters addressed to her still demanding to pay a year later, ermmm slight issue with that happening
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ListenToYourself
(@Paullup76) reported
@GeorgeMonbiot @VodafoneUK Sorry for your loss (and the hassle too). Growing up, I was always taught when dealing with the public, that the customer is always right (even if they’re not). Can’t remember the last time I felt like a valued customer anywhere these days.