Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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K 🍒🍸🍹🍓🇪🇺
(@Kiki_2208) reported
Hi @asda_mobile , you become the #worst ever since switching to @VodafoneUK !!! Web account does not work, text for PAC does not work and the most rude customer service person today 🤤😵YAK! I am leaving after 13 years.
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Emma
(@scousepie) reported
@VodafoneUK Hi, is there any way on earth of speaking to someone on the phone? I have an issue I need urgently resolved and have spent three hours on chat being repeatedly disconnected
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dms
(@dmslinnn1) reported
@VodafoneUK I am trying to pay my bill over the phone but as soon as I enter my card number it directs to speak to someone, can you help why I can’t make the payment over the phone
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Andrew Ellson
(@andrewellson) reported
@__DanielDesign @NoContextBrits Also Zone 2 central London in a nutshell. @VodafoneUK signal here is utter toilet
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Bye
(@milahuncho) reported
@VodafoneUK I keep getting disconnected after waiting in the queue. Can you help me via dm
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Sebastian Chrzan
(@Ktonik8) reported
hey @VOXI_UK @VodafoneUK what’s wrong with the network signal? absolutely useless last couple week… worst network ever… 🤯🤬
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Steph The Mummy
(@RunnerStephanie) reported
@VodafoneUK you can’t exclude me from help because a #disability prevents me calling, but after weeks of waiting that’s all you’ve achieved. Im in tears again and after 13 years as your customer, I’m livid. @Ofcom need to step in now. 2/2 #abadcustomerservice #CustomerService
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harminder kaur
(@harmi16) reported
@VodafoneUK worst customer service wanted an upgrade no help even thou have 5 contracts with u just handed over pac code
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Steph The Mummy
(@RunnerStephanie) reported
@VodafoneUK And just to give you some insight into how difficult it is to get help when you’re unable to talk properly, I’ve asked for help via webchat this morning, so far I’ve been waiting for 11 minutes for your colleague to help me. How long will I have to put up with all this?
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lisa
(@lisa72051111) reported
@VodafoneUK @MoneyTelegraph I have asked on 4 different occasions to make a complaint about an ongoing issue, No one ever puts me through or tells me how to do this online… Thought complaints were supposed to be taken seriously