Vodafone outages and service status in Prestatyn, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Prestatyn, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Vodafone
Vodafone is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Tia Rogers (@bondangel007) reported from Prestatyn, Wales@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Sion Rhys Wynne (@sionrwynne) reported from Denbigh, WalesCan't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Milo (@milonoblet) reported from Hoylake, England@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Matthew Gardiner (@MatthewG_685) reported from Hoylake, England@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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LyallatronCrossing (@lyallatron) reported from Abergele, WalesCongratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Yveline Hands (@Nantaise) reported from Rhyl, Wales@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Sion Rhys Wynne (@sionrwynne) reported from Denbigh, WalesOnce again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Kay Griffiths (@kayleighnikita) reported from Denbigh, WalesMy dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Sandra Mangan💙 (@SandraMangan_) reported from West Kirby, England@VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.
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Tom (@tomaevans) reported from West Kirby, England@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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A&J Taxis (@AJTaxis) reported from Bodelwyddan, WalesIf you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Gabriel The Messenger 🏴 (@steptothestars) reported@VodafoneUK Hi, why is it so hard to talk to you. My wife has phoned several times now and she is getting messed around and around. She switched to a new number last year over the phone and closed her last number down while talking to a rep. But she has been getting billed for
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Thetruthbeknown (@Thetruthbeknow1) reported@VodafoneUK Your service is getting worse each each week continually cutting out all signals - What are you doing?
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RedJD77-78-81-84-05-19 (@RedsfanJD) reported@VodafoneUK supposed to have gone live with your fibre broadband service on 31/3/26.... Still waiting ... Poor but I guess you will blame @WeAreOpenreach
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Child of God (@LilKonfuse) reportedDear @VodafoneUK, my account has been suspended again despite my direct debit being set up. I’ve spent 2 months trying to fix this, and it risks my credit rating. Please resolve urgently.
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Aaron MacTavish (@amactavish90) reported@VodafoneUK I need urgent assistance and someone to contact me regarding my account and issue with outbound calling. I have tried all day to sort it and online chat agents just end the chat !!!
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Darryl (Dazzle) Brace (@DazzleB007) reportedIs it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???
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Scott (@scottmacg3469) reported@VodafoneUK Costs go up, service goes down!!!!
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Giacomo Burrasca 🇮🇹 (@monkeyinawalnut) reportedWell played @VodafoneUK Trying to enable roaming for my daughter whilst she is Spain has now lost you a customer. Terrible customer service
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Beth (@bethroberts14x) reported@tiktok_uk the tiktok automated response is telling me to take this up with my bank/account the charges were made on, which would be @VodafoneUK but they won’t help me either
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Katherine Lockett (@KatherineLocke3) reported@VodafoneUK How am I being charged £300+ to cancel a service you never activated? You had my PAC code and still failed to migrate my number. This is a serious customer service failure @Ofcom needs to be aware of this.”