Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine
(@justCath9) reported
@Nicola62324776 @VodafoneUK Seems like you are having a very frustrating time with regards your Internet problem. Hope Vodaphone will sort it out today.
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Nicola
(@Nicola62324776) reported
@VodafoneUK 3 days as a new customer and still no internet. Would never ever use Vodafone for anything
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Gary L. Smith
(@strongtrophy84) reported
This is sounding a lot more complex than it really is. I may break my privacy policy by showing in this thread the DM conversation with the @VodafoneUK customer service department here on twitter. I'm not sure if I will be a @VodafoneUK customer for much longer or switch.
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Varun
(@MVVarun) reported
@VodafoneUK ping me immediately vodafone India twitter ID Facing issue with mobile internet don't if it's really 4G or 0G.. No internet connectivity today i.e., 27th February 2021
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Gurpreet Bal
(@GurpsSB) reported
@VodafoneUK I've been trying to resolve some issues with my home broadband, but your telephone customer service is rubbish. Poor connections, poor levels of English and low volume makes conversing with most of your reps impossible. Any chance of a UK rep calling me please?
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Nicola
(@Nicola62324776) reported
@VodafoneUK My router does not work. 3 days as new customer with no internet and shockingly non-existent customer support
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Richard Betts
(@Richard_Betts) reported
As we start our third day with mobile signal any chance on an update please on when your service will resume please. @VodafoneUK @VodafoneGroup
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TNE
(@tnortheast) reported
@VodafoneUK have trashed their reputation with me, and trashed my credit rating in the process. I'll certainly never be using them for retail or business ever again. So frustrating and terrible customer service, inconsistent support channels and disempowered staff.
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Vodafone UK
(@VodafoneUK) reported
@Haryanvi_tau Hi 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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Mike Pegg
(@mikepegg) reported
@VodafoneUK 4 days now the tower at SN8 2JX is down... Any update?