Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (17%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jimmy Hosscollar 🇺🇦
(@gwosogw) reported
@VodafoneUK You have a debt collection on to me for money I do not owe, vodaphone owe me , I have wasted so much time on hold I gave up, over 5 hours to achieve nothing. Passed from pillar to post . Longest call was 118 mins most of which was on hold. Wears you down.
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Andrew Mark Sewell
(@sewell7) reported
@VodafoneUK You’ve had me hanging on the phone for 20 minutes and then cut me off. I can’t seem to get past your automated bot to speak with a human being about charges on my bill! Please help.
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MyEverChangingMoods
(@MyEverChangingM) reported
Have been on with @VodafoneUK tech support for almost three hours and have gone from poor connectivity to none. Asked them to have someone phone me and they said they don't do that, I need to start afresh phoning them. Absolutely awful customer service. Avoid.
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Molly
(@truemaaann) reported
@VodafoneUK tell me something… if RPI goes up on the 1st of April, then why am I being billed the full amount when my month rolls over on the 7th April… you’re going to charge me 23 days in March at 8.2% RPI? Disgusting. £6.07 a month more… for what? Barley any signal anywhere
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✨Becky✨
(@sweetzilla) reported
@VodafoneUK Not the one I got because it won’t load tweets anymore:( i phone 6 user here and it sucks
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Abdul Basit Qureshi
(@Abdul_Basit) reported
Is it just me or @VodafoneUK has the worst customer service? Been on a hold for 56mins now and still waiting.
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Caroline Z-D (PhD submitted)
(@Cantabulous1) reported
@VodafoneUK if I say I want to leave due to poor service, inability to get through on the phone and advisors not reading the messages, 2x twitter advisors not reading the messages, saying 'I see you want to upgrade' & giving me the phone no I'd complained about is very poor!
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Lil Morris
(@BlondeLilmo) reported
@VodafoneUK I've been trying to upgrade online for the last hour. I get all the way through to the order being processed and then get a message advising I'm almost there but to call 0808 040 8408. I do, press option 1 and then get a message advising to call back. Please help.
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S
(@stacey90_) reported
After ten years of being with @VodafoneUK never missing a payment and a perfect credit score I’m being refused an upgrade (for a cheaper plan) due to failing their credit check. Try again in 90 days but we’ll keep taking your money we know you’ll pay in the meantime.
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Bill Gleason
(@BillGleason) reported
@NorthmanTrader @VodafoneUK When crap like this happens, we know for sure that all the horses are long gone out of the barn.