Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Toplus
(@topvint) reported
To their credit, @VodafoneUK has now given me the user and password to connect to their network with a third party router. However, that won't help me because Google's router only has one ethernet port, so I'll have to set up another switch to keep my existing setup...
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Julie Barlas 💙
(@julie_barlas) reported
@VodafoneUK Thanks, seems crazy that I can keep my number moving to a different network but can’t keep it if I stay taking out a brand new contract! Might want to consider ensuring upgrade deals are as good as brand new deals. Seems loyal customers being penalised with worse upgrade deals
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Milton Keynes Council
(@mkcouncil) reported
@Kayleeigh @mk_citizen @VodafoneUK Hi Kayleigh, we've spoken with the contractor about this issue and they've apologised to any residents who did not see their notice letter before the works started. The road is open to traffic and any further works will be done from the verge.
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Itsmekaty™
(@ItsMeKatyLouise) reported
I’ve never actually known anything like it in my life. I’ve spoken to 7 different agents who have 7 different story’s. But no one can tell me why my phone bill has come out twice . @VodafoneUK your a joke.
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Andrew Jeffrey
(@AJMagicMessage) reported
@VodafoneUK @Ofcom I will, thank you Harriet, but all that Vodafone ever do is look at the coverage checker and say 'no problem your signal's fine' without ever actually coming and seeing we're telling the truth!
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Pamela McIntosh
(@mcintosh_pam) reported
Another hour long conversation with @VodafoneUK After a lengthy time with them (and 3 contracts at the moment) we are now officially on the market for a new service provider. Poor customer service and poor all round performance. Not what I expect from such a big company. #letdown
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lewishadley_24
(@GingieHadley) reported
from
Bognor Regis, England
@VodafoneUK I'm trying to get in contact with someone as I got cut off couple days ago I've now paid my bill and still cut off and won't let me talk to any one on the app... help please as I need to keep in touch with family etc.
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Adwoa Ramsay
(@adrockrams) reported
@VodafoneUK whatever you do don’t have a business acc with Voda. They are incompetent and don’t train their teams right! Been with them for over 15 yrs and every time there’s an issue they take no responsibility and have no good compensation!! Let me see what @EE are saying!
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Dave 🏴
(@BigGrumpyHaggis) reported
@VodafoneUK starting to get pretty damn sick of Vodafone now. Always laid my bills on the 10th and Vodafone decides to take £30 out today, when all I have in the bank is enough to pay my car insurance. No warning that a payment was coming out today or anything. Just taken. Thanks
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Manoj
(@mtaheem) reported
@VodafoneUK Can I return and cancel online purchased device plan and contract in store ? Been on hold for over an hour trying to speak to someone 😡