Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Sandra Mangan💙
(@SandraMangan_) reported
from
West Kirby, England
@VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Russ Ferriday - Consultant: Python/Django/Ops/CTO
(@russferriday) reported
@VodafoneUK Well, Vodafone, I'm trying. I've DM'd. No proper response. But I don't really need a dialog with you, we did that on Saturday. Our line is great in the morning (54Mbps), but we have terrible congestion in the evening/weekends (2.86Mbps) - hard to browse the web some days. A fix?
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Paresh
(@PareshSankla) reported
@VodafoneUK Been without fibre since 12th October. I’ve had 4 text messages saying an Openreach engineer has been assigned to you, but nobody shows up? Voda support have told me for the last 2 weeks, “don’t worry sir your issue will be fixed in 24 hours it’s a high priority case”
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Nikki Jueno
(@nikkijueno) reported
@VodafoneUK please please someone help me! I’ve had no network since upgrading handset and can’t get anyone at your company to resolve this issue! I NEED MY PHONE TO WORK YOUVE TAKEN MY PAYMENT FOR NO SERVICE!! 😡😡😡😡
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stephen smith
(@holo_hodler) reported
@VodafoneUK issues with contacting Tobi. And errors. Been down now for ages. I a want Compensation.
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Spigby
(@cspiby) reported
@VodafoneUK Who should I contact to help with a mobile number I ported away, but nobody on vodafone can call me because it still appears to be on your network?
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Gary Roberts
(@Laughnload) reported
@VodafoneUK is there a number to call where I can get help to resolve an issue without spending 2 hours with a virtual agent?
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James Van Nguyen
(@JamesVanNguyen) reported
@VodafoneUK broadband has been atrocious the last few days. Unable to even load up support page on the app. Other customers I know in the county also having the same issues. Download speeds are between 1-3mbps
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Pete Bowcock
(@oldskullteam) reported
Thanks @VodafoneUK for taking money for an upgrade I haven’t had. Won’t refund until next month or send phone out without paying again. Brilliant service.
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Andrée Nicholson
(@AndreeCurley) reported
@VodafoneUK set up broadband you’ve sent the engineer to the wrong address. I have now spoken to 10 different people and also live chatted with 4 and NO ONE can help me, what has happened to your customer service ?
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Janice Phillips
(@janicecrafttv) reported
@VodafoneUK is there an outage in the Oundle area? i have no signal at all #Vodafone #OutageUpdate