Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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EB
(@itsEl_Bess) reported
@VodafoneUK Why do you people make it so difficult to get in contact. Your awful message system is so bad. I want to cance my service and you simply make it almost impossible. Do I have to contact @ofcom to report and file a complaint as you are deceptions and make it stressful
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Tim Griffiths
(@teejaaygee) reported
@VodafoneUK We’re now on day 4 of trying to get the internet setup in our new property. Been on multiple chats for hours over several days. Have very little trust that this is going to be resolved. One of the worst customer experiences ever experienced.
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Alaluk
(@Alaluk2) reported
@VodafoneUK so what’s this so called error that is stopping you sorting out delivery of phones to customers that has been going off for over a week still unfixed and yet no one at the other end of the phone has seen heard of it and no idea how to fix it doesn’t look good for you
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emily
(@emilyflaack) reported
@VodafoneUK why is my wifi not working? I’m trying to work from home and every 5 seconds everything is trying to reconnect. I’ve boosted the PC wifi and restarted it and it’s got speeds of 70 so why does it keep reconnecting my systems??
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Charlotte 💖
(@luluward) reported
Spent forever trying to upgrade my phone on the @VodafoneUK website. So many problems and links not working! New network pending …
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FKB_Florence
(@Florenceba1) reported
dear @VodafoneUK Please can you help your customers ? YOUR SERVICE IS ABOMINABLE
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EB
(@itsEl_Bess) reported
@BuffyIles @VodafoneUK I had the same from them. It’s a corrupt network.
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Ella Burgess
(@Ella_Burge) reported
@VodafoneUK HELP! I’ve spent days on the phone to the ‘Complaints Team’ to no avail! Vodafone blacklisted my handset in error and I’ve just been advised that the multiple requests to remove this have been cancelled?? Please can someone help?!
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Tim Gough
(@timgoughuk) reported
I've been with @VodafoneUK for less than a week - and it seems to be very difficult to get any support. Everything is automated. I've tried phone, web-chat, and twitter DM, but keep getting bumped back by the AI. Does anyone have any suggestions?
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emily
(@emilyflaack) reported
@VodafoneUK Nope no VPN just a secure network for work, it only seems to be the morning where there’s an issue? And that’s when no one else uses the internet so not sure what the issue is