Vodafone

Vodafone Outage Report in Prestatyn, Denbighshire, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Prestatyn, Denbighshire, Wales 01/25/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

  • bondangel007 Tia Rogers (@bondangel007) reported from Prestatyn, Wales

    @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

  • lyallatron LyallatronCrossing (@lyallatron) reported from Abergele, Wales

    Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

  • milonoblet Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • AJTaxis A&J Taxis (@AJTaxis) reported from Bodelwyddan, Wales

    If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • chipsteak Greg Koronka (@chipsteak) reported

    @VodafoneUK my fttp broadband was activated yesterday by Cityfibre engineers and you have still not sent me my router with no word about when I'll get it. I sent you dm last night and this morning but no reply. Customer online chat appears to be down and phone queues are 60 mins+

  • Norty_s Stuart Norton (@Norty_s) reported

    @VodafoneUK Amazing! This also resembles a worryingly accurate graph showing the disappointment of dealing with @VodafoneUK customer service when they fudge your onboarding as a customer…

  • slimjimruoff Jimbo Ruoff (@slimjimruoff) reported

    @VodafoneUK Thanks for your reply, is the issue a stock issue or a staffing issue? I've been waiting a week for a handset that was due the next day. Thanks James

  • __iamchocolate_ Baby girl (@__iamchocolate_) reported

    Been on the phone to @VodafoneUK for 2hrs 30mins and the issue still isn’t solved. This is why I left you lots. Useless.

  • OldTrotts Mrs Mac (@OldTrotts) reported

    Power finally restored at 9pm yesterday but still no phone signal. No WiFi either as @VodafoneUK still hasn’t delivered our new router 🤬 Becoming increasingly pissed off

  • FreyaLovesGamin Freya Loves Gaming *️⃣ (@FreyaLovesGamin) reported

    @VodafoneUK Please help as I have no mobile internet! I should!

  • mozzy_jp peejay (@mozzy_jp) reported

    @VodafoneUK Well upgrades would be a good start. I literally cannot get through to Vodafone. I'd really like to cancel tbh. Can you help me do that?

  • TrustedLeader Richard Kelly (@TrustedLeader) reported

    @ThreeUK absolutely useless 4G continues between London Bridge and East Croydon on the train. Wonder if @VodafoneUK is as bad?

  • mozzy_jp peejay (@mozzy_jp) reported

    @VodafoneUK Hilariously, I queued for 40 minutes, a woman in Belfast answered, couldn't make her system work, said she'd call back, and never did. Isn't that vodafone all over? Got any ideas of what I should do?

  • rafthemaster Richard Frame (@rafthemaster) reported

    @VodafoneUK just wondering if you’ve ever heard of scams by email.. clearly not when you send emails to customers from random domains we’ve never heard of before! And this WAS a genuine message as it matches all my account info up perfectly (I just activated my SIM 10mins ago)