Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tony B
(@Play4UK) reported
@VodafoneUK Broadband for 68 postcode not working 🙁 Can we have an update please. Haven't been able to get customer service on the phone or online chat.
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Jon Turner
(@JonTurn12931666) reported
@VodafoneUK It would also help if the backup dongle you provide actually works too!!
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Julie
(@jjulie0101) reported
@StevenLammie @VodafoneUK We’ve been told exactly the same thing that we’re not in a contract. Ours is renewing tom & they won’t honour the agreed contract (dated 22/3) & that we have to go to a lower one or pay much more for a higher one.The CS person doesn’t seem to be “aware” of this nationwide problem
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DJ
(@DarrenJ1972) reported
@VodafoneUK BS3 wifi and Internet is down, you have inexcusably put prices up mid contract during cost if living crisis and no do not provide the service, are you going to refund us back for this.
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Andy Lea
(@Leapy14) reported
@VodafoneUK Regret switching to you. Service out in SK10. Problems since day 1. The £120 gift card that was promised has never materialised, and four months into my contract you hike the prices.
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Rsoot
(@rs82uk) reported
@VodafoneUK Clearly not some customers @VodafoneUK this is a UK wide issue going from the far south east to the north west just be honest about it
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James Pilson-Wood
(@Daedalusx12) reported
@VodafoneUK For some reason my 4g backup also isn’t working…not sure what the point of it is then. Hope you’ll be compensating customers for this outage, especially since you’re about to put everyone’s prices up by about 15% !
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Toonmanc
(@BullerNiel) reported
@VodafoneUK m34 down - got v annoyed children
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Trish 💙
(@Ewok111) reported
@VodafoneUK my broadband and phone are not working is there an outage in Chelmsford?
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Fran pickard
(@PickardFran) reported
@VodafoneUK Thanks but that isn’t telling your customers when they will get their service back. It has been several hours and we have not been told what is going on or when it will be resolved