Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Sandra Mangan💙
(@SandraMangan_) reported
from
West Kirby, England
@VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Buffy Iles
(@BuffyIles) reported
@VodafoneUK Don't bother ordering anything unless you want to be treated like you can't budget your own money, they want to know your income and expenditure even for an upgrade, customer for over a decade but loyalty means nothing to Vodafone. AVOID AT ALL COSTS
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Robert Mohamed
(@robmo1961) reported
@VodafoneUK You try to contact and then told after menu options: “sorry wait timewill be longer than expected.” You send customer to chat-on-line only to find the wait time is over 65 mins. Trying to unlock a mailbox after one failed attempt is plain stupid by a daft company
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Lee James OToole
(@ConsultingMaybe) reported
@VodafoneUK and as for your dedicated vodafone Pro support i am going to be reporting this as its a lie
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Alex Farnsworth
(@MrAFarnsworth) reported
@VodafoneUK Sort out your customer services lines! I’ve called four times now and four times I’ve been hung up on having gone through your automated options. 😒
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Buffy Iles
(@BuffyIles) reported
@old_style_tory @VodafoneUK @Ofcom I've been a customer over a decade, regularly upgrade, just been refused the latest upgrade as I'm not prepared to give my income and expenditure to 'check affordability'. Been paying between £250-£320 a month all these years, loyalty means nothing to Vodafone
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Bossogg
(@Bossogg1) reported
@VodafoneUK How about sorting out the network and giving us the service we're paying for? RG12 area is up and down like a ****** draws!
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Steve Blake
(@CombatPhot) reported
@VodafoneUK I want to cancel my smart watch plan mate
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harry
(@harry78384404) reported
@VodafoneUK can someone tell me if there is an updated wap settings or why is Vodafone internet and signal so bad!!!
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Jeremy Davies
(@DaviesJeremy) reported
@bt_uk Shocking service #wedontcare - moved 93 year father-in-law from @VodafoneUK / - they disabled copper line (which was not requested - fall alarm system now failing) / account access broken / support is terrible and even they recommend that we should move to @TalkTalk !
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Kerri Desmond
(@KerriDesmond) reported
@VodafoneUK When I try that it says that my email address will be my username. When I put in my email address, it says it is in use and to contact you. When I click on contact us, it takes me to the bot that doesn’t understand my issue.