Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Rachael Santangelo
(@Beleza_Rach) reported
from
Edinburgh, Scotland
@VodafoneUK I raise an issue with Vodafone advantage Thursday. I was told they would get back within 72 hrs. I'm just wondering If that includes weekends? Thanks
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Leanne
(@LeanneBennett) reported
So far @VodafoneUK, just to recap: -Topped up 3 times at £12 each -Been completely without data for 4 days (despite talking to FOUR individual agents about it!) Had ANOTHER £30 (He said £20 but my bill went from £64.12 to£94.12!) added to my bill And problem is still ongoing!!
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Mick Rafferty
(@mraff6) reported
@VodafoneUK I got Vodafone Broadband installed on Wed 16th, and about to go into Sunday 20th, and router still receiving no internet!! Why such poor service? Link sent to me from Vodafone to log issue does not work either - issue between the WAF and Host.
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Shaq 👊🏻⚫️⚪️
(@ShaqLeBongo) reported
@VodafoneUK I’m going to France tomorrow and have switched mobile roaming on in my settings. Is there anything else I need to do? Will my phone automatically connect to a French network?
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Si Ward
(@SiWard01) reported
Hey @VodafoneUK my dad switched to you Monday last week for phone and broadband. Since then nothing works! Tried helpline and going to shop still no signal! Oh did I mention he is having daily cancer treatment and is 76 and hospital now can’t contact him! This needs resolving now
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Brad
(@bnorman94) reported
@VodafoneUK is by far the worst network to get hold of ever. Absolutely pathetic. Been trying to switch my broadband to my new home for two weeks.
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Rox;;️
(@Roxannabelle) reported
@VodafoneUK I’ve got a mobile router with a voda sim. But my main provider for my mobile is Three who can’t help me with data at the moment - they recommend spending my whole time on airplane mode and using WiFi where possible.
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WACKYRAT
(@TTV_WACKYRAT) reported
@VodafoneUK what’s happening with your customer service ? I have been trying to get through to an adviser for the past week, unable to make it thorough still.
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Lady Lestrange
(@LadyLestrange2) reported
from
Glasgow, Scotland
There was no specific explanation, just a random "happens sometimes". Can't apply again before 90days... So much for customer service and loyalty! @VodafoneUK is there anything that can be done about it??
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Florence Abarai
(@AbaraiFlorence) reported
@SiWard01 @VodafoneUK Vodafone rip people off. They completely did a number on my 73 yr dad. Cancel and go with someone who doesn’t steal.