Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Sandra Mangan💙
(@SandraMangan_) reported
from
West Kirby, England
@VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Pickle Cat
(@KimGeorginaGro1) reported
@VodafoneUK It's a bit irritating to constantly be told 'oh we are aware of the issue' and yet over a week later, still no answer or fix for the problem
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Dr Claire Barnes
(@lucentclaire) reported
Trying to migrate my @VodafoneUK account to pay £s . 2 store and cust servs, 3 different prices and no one can do it without penalty. Wasted time, too complex system. You spend m£s pa on custom acquisition and chuck away long term accs with crap service.
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Mandy Green
(@MandyGreen) reported
@VodafoneUK suggest I speak to their non existent message team to make a complaint…. Another dead end!
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The Real Uncle Tony😤Sniff ⚫️⚪️⚫️
(@HFC_TonySniff) reported
@VodafoneUK @WeAreZizzi @VodafoneGroup why do you send all the customers to India A 5 min program or conversion turns in to a 55 min issue It's a pain in the *** Stop being cheap and pay uk wages so customers don't have a 30 min language barrier STOP DOING IT ON THE CHEAP
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Philip 🌸 #VoteAnyoneButLibLabConGreen
(@ppearce1235) reported
@VodafoneUK Had broadband installed today and now can’t receive calls on my house phone but can make outgoing calls. It’s a porting issue according to Google. I believe I have 14 days cooling off period. You have that time to sort it out or I’m off. Have a nice day now!
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The Real Uncle Tony😤Sniff ⚫️⚪️⚫️
(@HFC_TonySniff) reported
@VodafoneUK @VodafoneGroup why do you send all the customers to India A 5 min program or conversion turns in to a 55 min issue It's a pain in the *** Stop being cheap and pay uk wages so customers don't have a 30 min language barrier STOP DOING IT ON THE CHEAP
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pastie arnside
(@pieman75) reported
@VodafoneUK got to love Vodafone cut me internet off 3 days before meant to. Live chat says they fix it. Twitter say we messed up. And all don't give 2hoots that I'm now out 300 quid! Guess I will see you in court
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Stu
(@Mister_Peacock_) reported
@VodafoneUK It doesn't work... It's so frustrating trying to get anything sorted
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Tim Muddiman
(@timmuddiman) reported
@VodafoneUK This is appalling service
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Jack Sigsworth
(@JackSigsworth) reported
@VodafoneUK more lies from Vodafone ‘message us and we’ll resolve your query’ yet nobody responds to me. Also have been fed lies from other advisors since day one as to what the issue is.