Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver Smith
(@OliverS98088490) reported
@VodafoneUK how can I be classed as a loyal customer yet @EE and @SkyUK can offer me better pay monthly deals as a new customer and your agent made out he was doing his best and wasn’t really bothered.
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Robert Tomlinson
(@robertomlinson) reported
.@VodafoneUK can’t provide the service we’re paying for but want to charge us £450 to leave. Absolute joke. Please, please don’t choose them as your internet provider.
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Jon Golding*
(@GoldieLFC23) reported
@VodafoneUK absolutely atrocious service for a new customer right now… business router delivered to the wrong place, sent back to warehouse last Fri, can’t send me a new one as they haven’t a record of the other one coming back to w/h, still without broadband, costing me money…
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Lis 🌸🏵🌺🌷🌼
(@Lisinthenorth) reported
hi @VodafoneUK was on chat almost an hour requesting my pac code. Told it would be sent by sms - no text recieved. I don't have time for chat again. can you help?
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Robert Elston
(@robertelston) reported
@VodafoneUK 7. Told my upgrade would be here by Wednesday of course it isn’t. Now Thursday still no phone. Never mind apparently the answer is I can track no existent phone and non existent repair.
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Robert Tomlinson
(@robertomlinson) reported
Hi @MartinSLewis, my @VodafoneUK mobile broadband has not been working for months now but they won’t let me cancel. I work from home and loose up to 3 hours of my working day due to their poor product. Holding me hostage and want >£400 to get out. Anything I can do?
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Tim - Ha
(@hadrwish) reported
@VodafoneUK Never mind, nothing is going to change
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ThatKarlBloke
(@NF_Fitness) reported
@VodafoneUK hi, I’m trying to login to my Vodafone account but have forgotten my password. The security pin is not working. TOBI is next to useless. Can you please help resolve this? The website keeps coming up errors. Thank you 🙏🏻
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Arvind Iyer
(@arvindsankaran1) reported
@VodafoneUK yes Mark, Vodafone appear to have made a mess of my transfer of ownership, my broadband activation date keeps moving each day, reluctancy to send me a mobile hotspot to support when my BB is down. If this is not possible, allow me to cancel my bb contract
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Robert Elston
(@robertelston) reported
@VodafoneUK In summary, why I think your service sucks 1. Took my phone in under warranty with battery not working. 2 you took so long delivering from your store it was out of warranty. 3. Then was told it had a cracked screen and said I must be mistaken when I said it didn’t. 4. Went back