Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Sandra Mangan💙
(@SandraMangan_) reported
from
West Kirby, England
@VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Noorhasan Gardeji
(@Noorgardeji) reported
@VodafoneUK Hello Vodafone, sms has not been coming to my mobile number for a long time. Please be happy to start sms service. Due to non-receipt of messages, online save is closed, sms service should be started, thanks mobile number 9983202054
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ATTIA KHAN
(@KHANATTIA) reported
@VodafoneUK I am so unhappy with the service I am getting from Vodafone. Last night I lost my Vodafone network, I wasn't able to make or receive calls/text or use Internet. 2 hours using the chat to get help and still no help from the advisors. Frustrating and still no network
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Maya
(@graphicsofmaya) reported
@VodafoneUK @VodafoneGroup should just close down all together. I am spending the whole morning trying to solve an issue that should have been closed in July 2020
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Peter Suddell
(@petersud) reported
@neil_neilzone @aaisp @VodafoneUK note it is not easy to get an esim. I have been waiting for 48 hours and had no service as they stopped by physical sim and just being lied to with false promises from Vodafone technical team
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Ashley Gizon
(@gizthis) reported
@VodafoneUK support seems to have stopped looking into my problem. Not heard anything for hours now after giving all my details.
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Ketan Shah
(@ketz1982) reported
@VodafoneUK why can’t you call clients? Worse chat system ever. No one can deal with my issue but just need my details over and over
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Matthew Ward
(@MatthewWard1992) reported
Hi @VodafoneUK I'm not sure who I need to reach out to but I want a ethernet socket to be installed in my bedroom but my vodafone broadband is down stairs but not sure who I need to call for a engineer to come out to install one for me?
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Jayyy
(@JayyyD5) reported
@VodafoneUK Hi, can someone please help, I had your Gigafast package installed a couple of days ago but I have found the WiFi to be great for about half a day but I have since gotten no broadband signal and my Ethernet is woeful, PLEASE HELP!
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Thomas Lynch
(@Tomcat_Rocks) reported
Hi @VodafoneUK my elderly mum has one of your WiFi dongles so she can facetime her grandchildren, your website says there's a network issue with her location, will it be fixed? As she can't get online. Thanks Thomas.
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Jennifer Wain
(@JenniferWain1) reported
@VodafoneUK The account holder is on the phone with supposedly a ‘second line tech support’ person, who incidentally is so incredibly rude we’ll be making a formal complaint. This is the fourth person we’ve spoken to just today.