Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Sandra Mangan💙
(@SandraMangan_) reported
from
West Kirby, England
@VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Robert DeCleyn
(@DeCleyn) reported
@VodafoneUK I ring your complaints line because you have made a mistake with my broadband bill. 45 minutes on hold because you're under staffed. I get through to someone who starts to take my details and then I get cut off. And that's your complaints service!
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Ruth Clelland
(@RuthClelland) reported
@VodafoneUK my new mobile WiFi device is network LED light is flashing red constantly. There is no faq or help to assist on what is the problem when it is flashing. What do I do to fix this and finally (already had many issues) get WiFi connection.
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Neil Lawrence
(@neil_lawrence) reported
@VodafoneUK To be honest. The amount of people that have looked into this. 7 days of no phone and no ability to cancel this order to get the sim working again in 2022 is a joke. Im past caring how bad you have let me down.
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Daisy
(@flomayvintage) reported
@VodafoneUK so frustrating- not getting any Wi-Fi for over 24 hours and no help or any updates as to when it might be fixed or come back??? Don’t even understand why it’s gone off -3 people in my household work from home and it’s really prohibiting our work. Sort it out!!!!
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n.
(@greatgospeIs) reported
@VodafoneUK hello, my internet has gone down three days this week, i need it to work can you sort it out please
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Jim Smith
(@BournmthWeather) reported
Springbourne Weather site updates now being made by phone in an irregular basis. Normal service will resume when @VodafoneUK and @CityFibre can get their acts together. 4 days now, c'mon guys....
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We hope it’s chips, it’s chips!!
(@assortedwaves) reported
And no response from @VodafoneUK maybe they can’t get a signal either. Time to put in a complaint when I’m paying for a service they can’t provide!
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Vanessa Short
(@Salfordthing) reported
@VodafoneUK any help with this, it’s shocking !!!!!!!
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nikky
(@nikky31368893) reported
@VodafoneUK hi there, I was told to call the refunds team for credit refund. However, i am no longer in the U.K. and calling the U.K. is difficult. Can you please help? Thx
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Adrian Brotherton
(@adeybroth) reported
@VodafoneUK Having spent an age waiting to speak to customer services, they told me there’s an outage - though seems a little strange my broadband came back online shortly after the call 🤔