Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jitesh Raghvani
(@jitz07raghvani) reported
@VodafoneUK any issues withe network in HA0 area today?? I have 3 vodafone connections in the house and none of it is able to make/receive any calls. It showing 0 network bar. This issue is happening for last 2-3 months no one has fix this issue yet.."
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Hugo Soul
(@hugosoul) reported
@VodafoneUK Hi, as requested I've DM'd you details of an issue I'm having - but had no response. Could someone please take a look at my DM?
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Nigel Clarkson
(@NigelPClarkson) reported
@VodafoneUK we seem to be having issues in our street in London with Vodafone 4g (and 5G wifi routers). Any issues to be aware of?
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mollyjunexx
(@mollyjunexox) reported
@VodafoneUK worst network I’ve ever had!! 6 times I’ve spoken to a employee who have promised me they will remove the £1729.10 charges on my bill!!! Which I was told by a manager that was a mistake as I never asked for an early termination fee !!!do not recommend!
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Melissa D'Amico
(@melliedamico) reported
Update: thanks to the digital @VodafoneUK @VodafoneGroup Customer Service team who monitor Twitter for finally assisting me with my query. A shame the representative on the telephone team wasn't as helpful but pleased we reached a resolution.
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Matthew Jones
(@mattj199) reported
@VodafoneUK can you tell me why I’m being harassed by a company called pastdue when I’ve never held any kind of account with Vodafone in my life? Texts and phone calls morning, noon and night!
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Rachel Walker
(@RachelOnDecks) reported
Hey @VodafoneUK fyi, just had a call from 02034174338 claiming to be from Vodafone, who started asking me questions about my contract then hung up when I said I wasn't interested - either a scammer or poor customer service (you decide)
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Deen Arogundade
(@Deen_A) reported
@VodafoneUK I need some in Vodafone to DM me today as I can’t seem to get through to anyone with authority to deal with my current security/data breach issue. I would rather not air Vodafone failures on an open platform unless I am forced to.
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Rob Hart
(@Robotohart) reported
@VodafoneUK Sent a DM on Thursday, still no response. Absolutely appalling customer service! Next stop @Ofcom
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Tinx
(@tinkujuicy) reported
.@VodafoneUK Why cant i chat to an agent online? Its ridiculous service! #Vodafone