Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lolo
(@LoloWahala) reported
@VodafoneUK Mac, as instructed I called, it took 25minutes to get to bb team, then they transferred to tech2team, I was on hold and you ended the call after 48minutes, waste of my team. Can the tech2team EMAIL me with a date for the fix, 1/2
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Lolo
(@LoloWahala) reported
@VodafoneUK day 9 with no broadband. Not a single forthcoming update from them. Have to spend hours on chat and calls and I'm not getting any info on the issue anyway. Incompetent or they don't care?
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UKPREPPINGSHOP
(@uk_prepping) reported
@VodafoneUK @VodafoneGroup 18 mins i've given up waiting for help that woke music is depressing..get staff back in!!!!
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Stuart Allsopp
(@StuInAus) reported
1hour 2minute 27 seconds to cancel my @VodafoneUK contract. I could think of better things to do on my birthday.
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Tom Williamson
(@tomgwilliamson) reported
@VodafoneUK is Customer service available @VodafoneUK? I’ve been trying to contact someone for 2 days about an upgrade. Nothing on phone, no web chat
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Lolo
(@LoloWahala) reported
@VodafoneUK James another of your colleague said as the issue has been escalated there is nothing you can do here, not even give me an update. He said I should call, I did and wasted 1h. You have my email address please write me an email with an update, or is it too much for you??
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Stuart Allsopp
(@StuInAus) reported
I called @vodafoneuk to cancel my contract. 29 mins on hold before being answered and "passing security". Then back on hold. 35 mins in "you are eligible to cancel, I'll pass you to the team". 47 mins and still on hold. I thought 3 customer services were bad!. Glad I'm off.
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Richard Rear
(@RichardRear) reported
@VodafoneUK Hi, I’ve recently joined #Vodafone broadband. The service goes live on 25th March but just wondering - am I likely to see a price increase from April meaning I end up paying more than the £18 per month I signed up for in the first place? 🤔
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claireyjay
(@claireyjay) reported
@1CarolineBerry @VodafoneUK Tesco! Use the o2 network! Have never had any issues
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ed francis
(@pompeyhedge) reported
@VodafoneUK And it's been going on a year. My area constantly shows issues on reporting sites and its apparently just been fixed. A year or so of it. Utter joke, hence my patience now running out.