Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lorraine Cope
(@_HappyFish_) reported
And if you're wondering why we haven't just cancelled @VodafoneUK, we did. Then, 2 days later, we got a message from @skytv saying there was a problem with our order. A couple of hours after that, we received a text from @VodafoneUK saying, "Thanks for choosing to stay with us."
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Carla Pither
(@smartercoach) reported
@VodafoneUK what is up with your service? I’ve been waiting for a router to arrive. The activation was on Feb 24th! Your chat agents are hopeless and powerless to escalate complaints. there was no problem with finance department setting up my direct debit.
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♔♑️TheSithQueen♑️♔™
(@onepurpledragon) reported
@Darth_VaderNo1 @TwitterBlue They won’t even let me have it because the app does not recognise my network provider (!) to register my phone number - I’m with @VodafoneUK who are global (yeah I know doesn’t compute) But that’s ok I’ve saved £11 quid. I don’t need a blue tick. I’m famous enough thanks 👅
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investologica
(@investologica) reported
@hatespurs4life @VodafoneUK It’s **** tbh. There’s no reason I shouldn’t be able to use data. Displays on my phone as 4G as well…
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Paul Hawthorne
(@huggy121) reported
@VodafoneUK I had an installation of Full Fibre 900 on Friday 24th February.The City Fibre engineers were on time, explained what they were going to do and where was the best place to put the ONT box and router. I was told it would be working in 40 minutes. It's still not working
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NgfKlesser
(@KlesserNicole) reported
@VodafoneUK Been without internet since yesterday morning and no response to my DM either so can someone please pick this up- appreciate help to loyal customer of 20 years..
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Carla Pither
(@smartercoach) reported
@VodafoneUK what has gone wrong with our broadband service? I haven’t received the router for a service that was activated on the 24/2/23. Your chat agents are ineffective, DPD ineffective, and access to online account problematic. When will you act become customer focused?
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Elliot Adam
(@SquirrelsStocks) reported
@VodafoneUK i look forward to having someone contact me on this app to sort the problem out and offer appropriate compensation for the disruptions and blatant lie I received from my last customer service experience. (The length of time of my contact x cost of Spotify would do.)
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BillyG
(@BillyG31627468) reported
@VodafoneUK I can’t use my phone here in France No internet no phone calls nothing Please help
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Craig
(@CraigReTweeting) reported
@VodafoneUK Well it's down completely for ADSL and the backup 4G is really slow/intermittent. Can barely load anything to report it.