Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (13%)
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Phone (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Sandra Mangan💙
(@SandraMangan_) reported
from
West Kirby, England
@VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Tickle 🕷
(@louisetickle) reported
@VodafoneUK your chatbot repeatedly says it has a technical error and your phone line message says nobody is available to help sort out the missing items from my order. Is anyone out there, at all, to help customers?
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Nicola Smith 〓〓
(@NicolaKSmith) reported
@VodafoneUK I'm on a contract with Vodafone and my phone has stopped connecting to the network. I was told max. 6 days when you collected it, then max 10 days. Now I'm just told 'as soon as possible' and that you can't supply a new one. Is this standard Vodafone service?
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newsscape
(@newsscape) reported
@VodafoneUK Only interested in a service where we can call and get connected directly to a human.
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Alan
(@alantucker) reported
Another @virginmedia broadband issue, no service/status updates to say what’s going on. Communion is getting worse, maybe it time to move providers... @VodafoneUK
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SD
(@sd1874_) reported
@VodafoneUK Well I have two issues, clearly. You cancelled my upgrade, making me pay more. Now, I am getting a price hike a month into this new contract. It's a piss take, Saul.
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Simon Walters
(@simondw80) reported
@VodafoneUK Hi is it possible for someone to DM me about a complaint? Left Vodafone over 2 years ago and randomly had a further bill recently, which I knew nothing about until obtaining my credit file . You’ve written the bill off, which is great, but it’s affected credit rating
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Sarah- jane Bradder
(@bradder_s) reported
@VodafoneUK what is happing with Vodafone no server on connection for internet. Nothing but problems with its this network for ages now!! Fuming when you pay lots for your contract for it to not work like it should do.!😡
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John
(@johnnychick) reported
@VodafoneUK why is it since the start off this whole lockdown last year you have started adding charges for late payments..... people having trouble paying and you slap on an extra £5 if its a day late. All that unpaid tax still not enough for your bonuses?
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Connor HM
(@C_H_M__) reported
Absolutely shocking service from @VodafoneUK. We booked an installation 6 weeks in advance. Sub Contractors arrive 23/03/21. They can't hook our house to the infrastructure, they need the correct equipment. We've spent ages trying to get a response from Vodafone why this hasn't..
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Hells No Cymru Bells🏴🇬🇧
(@hellsbells05) reported
@stuartjbull @VodafoneUK Same. SIM only contract, wanted almost £100 yesterday off me to cancel. Asked for an upgrade, wanted £15 per month more than sky were charging for same deal despite me being a vodafone customer for 10+ years. Shockingly bad customer service with exorbitant prices