Vodafone

Vodafone Outage Report in Prestatyn, Denbighshire, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Prestatyn, Denbighshire, Wales 02/05/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

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Vodafone Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

  • lyallatron LyallatronCrossing (@lyallatron) reported from Abergele, Wales

    Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

  • bondangel007 Tia Rogers (@bondangel007) reported from Prestatyn, Wales

    @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

  • milonoblet Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • AJTaxis A&J Taxis (@AJTaxis) reported from Bodelwyddan, Wales

    If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • suzannemacleod Suzanne MacLeod (@suzannemacleod) reported

    @vodafoneUK I've been notified that SureSignal Support ends soon. No Vodafone signal in Itchen Abbas, near Winchester and Samsung S8 phones will not support SMS over wifi. Installation of our mini cell appears to have stalled. Do you know when the new service will be activated?

  • haleem_bhatti Halèem Bhatti (@haleem_bhatti) reported

    @VodafoneUK Your advisor was not interested to resolve issue but lingered and wasted my time Will complain to Ombudsman

  • suzannemacleod Suzanne MacLeod (@suzannemacleod) reported

    @VodafoneUK Hi Hamza, I sent my postcode via a DM but am getting garbage responses back.

  • ChrissytaffRees Chrissy Trance **** Rees (@ChrissytaffRees) reported

    @VodafoneUK Thanks so much VF for stopping free WiFi on the tube. I work there and needed that for outside communication every day. No notice to your customers too! 14 years a loyal customer and now due to that, it's time to say bye bye! 👎

  • leemorr64671560 lee morris (@leemorr64671560) reported

    @VodafoneUK joke of a company poor customer loyalty and even worst customer service 22 years a customer and gonna pay early fee just so I can get away from you.

  • iKyle2017 𝒦𝓎𝓁𝑒 🏳️‍🌈🇬🇧🇫🇷#NewYearNewHope (@iKyle2017) reported

    So @VodafoneUK have made me jump though hoops with useless info and then keep hanging up telling me to use their online service which they know I can’t access, I’m so F**king angry now, when the D/D is next due let’s see how quickly they contact me🤬

  • Thomberlina Julia (@Thomberlina) reported

    @VodafoneUK I did that.. But I just spoke to someone who said it was rejected as the type of plan I have.. I wss never told that.. When signing up they said it could be applied

  • nice_cuppa Hannah 🍦 (@nice_cuppa) reported

    Lol at @VodafoneUK “buy one give one” campaign. Giving phones to people in need? That’s nice. When I was assaulted in the street and had my phone smashed you didn’t feel quite so generous did you? In fact, your member of staff was really quite rude to me.

  • ManglePenny PennyMangle (@ManglePenny) reported

    @VodafoneUK Can you give me 76mps broadband promised 3 weeks ago tonight? Open reach say it's down to vf to contact me.

  • Sarahcruklegacy Sarah Anderson (@Sarahcruklegacy) reported

    Hang your heads in shame @VodafoneUK two and a half hours and five people to respond to what turns out to be poor comms on your part when ordering a new contract and phone for my daughter.