Vodafone outages and service status in Prestatyn, Wales

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

• 
  Sandra Mangan💙 (@SandraMangan_) reported 51 seconds ago from West Kirby, England

  @VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.

• 
  Tia Rogers (@bondangel007) reported 5 minutes ago from Prestatyn, Wales

  @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

• 
  Sion Rhys Wynne (@sionrwynne) reported 7 minutes ago from Denbigh, Wales

  Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

• 
  Matthew Gardiner (@MatthewG_685) reported 10 minutes ago from Hoylake, England

  @VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect

• 
  LyallatronCrossing (@lyallatron) reported 14 minutes ago from Abergele, Wales

  Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

• 
  Colin T Jones 🎸🎤😎 (@colintjones) reported 31 minutes ago from Rhyl, Wales

  @VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄

• 
  Tom (@tomaevans) reported 42 minutes ago from West Kirby, England

  @VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.

• 
  Yveline Hands (@Nantaise) reported 55 minutes ago from Rhyl, Wales

  @VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer

• 
  Sion Rhys Wynne (@sionrwynne) reported 56 minutes ago from Denbigh, Wales

  Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

• 
  Kay Griffiths (@kayleighnikita) reported 57 minutes ago from Denbigh, Wales

  My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

• 
  A&J Taxis (@AJTaxis) reported 57 minutes ago from Bodelwyddan, Wales

  If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

• 
  Milo (@milonoblet) reported 59 minutes ago from Hoylake, England

  @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

• 
  Colin T Jones 🎸🎤😎 (@colintjones) reported 60 minutes ago from Rhyl, Wales

  @VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍

• 
  Sion Rhys Wynne (@sionrwynne) reported 60 minutes ago from Denbigh, Wales

  @DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ck (@ck2012US) reported 5 minutes ago

  @VodafoneUK my mums terminally ill and our recently activated home phone line doesn’t work meaning loved ones and doctors, carers and support teams can’t phone her and your tech support team are saying it is going to take 3-5 days to fix - needs fixing in next hour.

• 
  Zara Chaudhry (@Zarachaudhry52) reported 6 minutes ago

  @KH4NS @VodafoneUK I can understand that there can be technical issues but a 3 week time period is too much Is anyone else in this area also facing such slow speed? 🤨

• 
  Tim Aston (@AstonTimothy) reported 7 minutes ago

  @VodafoneUK Hi, my broadband has gone very low speed and my app will not work. Can you help?

• 
  Pearoni (@Pearoni) reported 8 minutes ago

  Got to love @VodafoneUK sponsoring the @DownloadFest and giving 100k+ customers the worst network coverage known to humankind. I will 100% be changing networks in a few days and I recommend others do to. 2026? Profiteering at its worst

• 
  BlackhandMedia Mk II (@Hanley40) reported 9 minutes ago

  Anyone else having problems with @VodafoneUK ? Mobile data does not work what am i paying for?

• 
  FINGERSJOHN✌ (@jnafr) reported 9 minutes ago

  @ThreeUKSupport @VodafoneUK Sort the dreadful service out in B43 Birmingham.Reception is slow or unavailable.

• 
  Ed Sabella (@Ed_Sabella) reported 10 minutes ago

  @DanielPriestley I don’t think this is really about protecting kids, it’s more about collecting information on everyone. I have two young kids and use @VodafoneUK . I used to block specific websites easily through the router, but Vodafone removed that option and replaced it with their so-called “Secure Net” app. Now you can only block by category, not by individual websites. It turns out this is perfectly legal. The UK government doesn’t require providers to offer specific site blocking. They only want category blocking, which gives parents far less real control. It’s the same problem as YouTube: no matter how many categories you block, creators always find ways around it. I highly recommend moving to @Starlink like I did

• 
  Sanford Charles (@SanfordCha59884) reported 10 minutes ago

  @VodafoneUK Using Deloitte LLP, Vodafone-Three argued at Reading Crown Court on the 8th April 2026 that I did not have a Subscriber Service telephone Contract that was taken out on 03 January 2019 after a New Promotion. I had a £20.00 monthly Big Bundle and changed to monthly

• 
  Jess Smith (@jessicamaysmith) reported 10 minutes ago

  @VodafoneUK why have I constantly had no service in my area for the past 2 months??????

• 
  iKyle  🇺🇦🏳️‍🌈#SaucyMinx (@iKyle2017) reported 13 minutes ago

  @VodafoneUK sent me a nice message 😡 my broadband contract is up, so now they’ll charge £52 a month for the worst service I’ve ever encountered, um NO! Don’t think so, finally I can leave this sorry excuse for a service provider!