Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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patrick dowd
(@dowd_patrick) reported
@VodafoneUK why is your service so awful on a regular basis trying to contact call centre and on hold for hours it seems
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Midnitejem
(@Rhomidnight) reported
@VodafoneUK That’s fine, I just wanted to check as I won’t be near the router if they were needing to do further checks on why the internet is still not working
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jsjsjsikasia
(@jsjsjsikasia) reported
Had the worst customer service w @VodafoneUK was lied to by some of the live agents. Was told via email I’d get an update regarding my phone in 3 days. It’s been 4 and I’ve heard nothing. I’m absolutely appalled. All I want is my iPhone 13 pro
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Toby White
(@Tobermoree) reported
Wow @VodafoneUK business customer support is literally the worst I have ever experienced. Phone line is a Kafkaesque nightmare of automated loops, the online is a bot, finally when you get a human the line is so poor that you can't hear them. This is apparently business support!!
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Shannon ツ
(@ShannonKaaay) reported
@VodafoneUK hi, I upgraded at the weekend and picked another entertainment package. Got a text this morning to pick what I wanted, picked Spotify as usual, and got an "oops something went wrong" page and now I can't pick without paying. Please help!
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Sam Smedley
(@MajorSatire) reported
@VodafoneUK Hi, no internet connection using mobile dongle K5161h since Sat. OK since purchase before that. Tried 2 laptops, different locations but no success. Also, tried the suggested APN solution but again no success. Topped up last Fri so plenty of unused credit. Help...
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Sourav
(@suman1317) reported
@VodafoneUK I am not getting any support from vodafone @ViCustomerCare
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Michelle
(@michel3454234) reported
@VodafoneUK Hello can someone dm me please. I'm having problems again with calls coming through.
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bluehamsterjam
(@bluehamsterjam) reported
@VodafoneUK A whole day of messaging back and forth with multiple CS and when they decide there is nothing else they can do they just go quiet. Great customer service Vodafone - not!. #switch
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Hazel Dewsnap
(@HazelDSnap) reported
@VodafoneUK I can't seem to get through to anyone on online chat or phone to cancel my contract, and there doesn't seem to be a way to do it online, (not to mention My Vodafone seems to be down) please help!