Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (16%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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gray
(@lostark78) reported
@VodafoneUK I have been having performance issue with my city fibre broadband for past 12 hours. Speeds of 1-15mbs if I am luck. Also you online chat of website is down, so had to resort to public shaming. Very disappointed.
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V
(@vtav001) reported
@VodafoneUK Hey, is this connection issue being sorted?
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Chloe Sturgess
(@Wood26Chloe) reported
@DJdazz100 @Hutchnip @VodafoneUK We’re in MK as well… clearly an issue but no-one wants to help resolve. Very disappointing when you’re paying for a service. Poor customer service. How can we live chat when we have no internet…
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Leigh Hutchison
(@Hutchnip) reported
@VodafoneUK @Rage_Quit_Dad It's nothing to do with wireless @VodafoneUK there is loads of people reporting this exact issue. It's not just our WiFi on the blink. Why do you try and investigate the issue rather than asking pointless questions. Wasting people's time.
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Mike
(@milko689908) reported
@VodafoneUK No, I've been told I'll be getting a call today to reschedule, the woman on the phone could not give me an answer last night. Not a great first impression of your service
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Mickey Tank Bank
(@ironic_cheese) reported
@VodafoneUK You can save significant amounts by buying direct from Samsung. Was with Vodafone for almost two decades but the service kept getting worse. At no point did they try and retain me, until I requested my PAC code and moved to @O2 Even then the deals were the same as new customers
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AJAY SHISHODIA
(@AJAYSHISHODIA7) reported
@VodafoneGroup @VodafoneUK @Vodacom totally fake and fraud please everyone don't use vodafone service
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Rage Quit Dad
(@Rage_Quit_Dad) reported
We are reporting it here. More and more. All from MK. But you act like I’m the only one with an issue? And Ethan acts like I’m exaggerating it and talks to me like I’m a ******* idiot? Explain yourself @VodafoneUK
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Peter Wyatt
(@PeteW36) reported
@VodafoneUK Is there a problem with your broadband this evening. My speed has dropped from 63mb download/20mb upload to 10mb download/1mb upload this evening. Struggling to watch netflix, sky, disney, etc as result. Not wireless issue, same speed on ethernet
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DonWoz
(@wozchild) reported
@VodafoneUK @Rage_Quit_Dad Adding more weight to this hopefully. Yes please can this be investigated. I'm in MK and have the same issue on gigafast 200. It's not WiFi only devices. Upstream appears to be about right, bit download is atrocious compared to normal.