Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Watson
(@PaulWat58829516) reported
@VodafoneUK If it is not ready for dispatch, why when I tried to cancel the order was I told I couldn’t because it was ready for dispatch. Think you need to contact the person I spoke to earlier
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stef 🎄❄️
(@stef4nieee) reported
@VodafoneUK hi, I can’t seem to activate my Spotify package, I already have a premium account and was told just to select the Spotify option while on 4G, but it’s saying I have to cancel my existing subscription
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Taz Singh
(@tazsingh86) reported
@VodafoneUK Not sending my phone I ordered 2 weeks ago and no update! Customer service is a shambles and I switched from 02. More fool me. How can I cancel my order @VodafoneUK ? Don't direct me to your useless bot either please. No help. Saw maby others in your eforums witb the same issues!
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Ben Gisborne
(@bgisborne) reported
@VodafoneUK have had nothing but issues since going with broadband from yourselves and no one seems to help. Can I make a complaint or what are my options to cancel?
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Little J
(@Finch_Birdy) reported
@VodafoneUK so after half hour in a queue to report phone as stolen/missing you hang up as I get to the front of the queue!!! Please please please help!! I am losing the will!
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Bec
(@Bec77547203) reported
@K_louloulou @VodafoneUK I'm thinking the same, cant be bothered to chase anymore it's the same rubbish response, warehouse problem and then DPD, it's like they pick a different excuse each call to keep it different ... I'll be expecting a gesture of goodwill too @VodafoneUK
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Sam marshall
(@Sammarshall1791) reported
@VodafoneUK Thanks for your reply. Could you explain why your contracts are over priced for those devices without 5G compatibility? Since you know some phones are not compatible, why price them like that and then expect your customers to pay for a service you know they cannot benefit from?
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eamonn oflaherty
(@eamo976) reported
@VodafoneUK have to have the world's worst customer service
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T
(@T18114787) reported
@VodafoneUK @dannip91 @VodafoneUK this is absolute nonsense! I haven’t had internet now in my area for over 3 hours and when asked to send your postcode your stupid bot doesn’t understand!! Sort it!!!
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mdsimants
(@mdsimants) reported
@VodafoneUK I have a non UK Apple ID. Family account, subscriptions, etc. The issue isn’t on mobile. It’s on the broadband pro and the necessity to use the app for setup/Alexa/etc. It’s sorted now, but frustrating.