Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Weatherston
(@IanWezz01) reported
@VodafoneUK I’ve completed the online form 4 times now to release my phone to change networks, I’ve had a text and email to say it’s getting done and yet it’s still not done - this dates back 6 weeks? Customer service is atrocious
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Lakemans
(@mark_lakeman) reported
Which #watchdog governs Comms companies like @VodafoneUK their service has been disgraceful. Denial of contract cancellation, cut off from customer service calls, fruitless online chats, still they try to take money for a cancelled contract? #roguetraders #customerjustice
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Natalie
(@natnat1964) reported
@VodafoneUK your complaints team have still not dealt with the problem of unlocking my phone since 15th Sept. last person told us to get it unlocked illegally and Vodafone would refund us the money !!! Your Customers Service is disgusting. Now time for the ombudsman @CISASUK
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Andrew W. Ellis - Founder, Like Minds
(@drewellis) reported
How @VodafoneUK remain in business astounds me. They call me and then can’t verify me as a customer. Then send me to a broken website and can’t verify me their either. They are totally useless #fail
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Groggy games
(@groggygames) reported
@VodafoneUK - you disconnected my wife’s phone almost a week ago for no reason. 5 calls to your customer support and 5 promises of it being reconnected but still nothing - can you just get it sorted?
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Bertiz
(@RealBertiz) reported
@VodafoneUK Can you help me please? It's the day after activation day and I've still got a flashing red light on the router for Internet. Unplugged everything and reset everything but to no avail. Please advise.
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Dave
(@Jose_Bear) reported
@VodafoneUK Oh FFS! Yes, I’ve sent a DM with all the usual security crap you ask for when it really isn’t required just to tell me whether there’s an outage in E2.
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Shaz
(@Shaz_UK_SOT) reported
@VodafoneUK @VodafoneUKBiz I'm a business customer and all I ask for is when I call that I get put through to the UK how difficult is that?
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Mary Francis
(@maryeffrancis) reported
@VodafoneUK If you want to wait two weeks to still not be connected, after hours of being fobbed off oh “help lines “ - go ahead.
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Lakemans
(@mark_lakeman) reported
@godders45 @margins36 @VodafoneUK I am three calls in months apart for cancellation request of broadband. They are still insisting it is live, even though zero use in last 3mths! Different supplier, new number. Old number dead. I have had hours of on hold & also online chat contact. Still no further on! Crap