Vodafone Outage Report in Prestatyn, Denbighshire, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at Vodafone
Vodafone is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Still
(@ClaireStill7) reported
@VodafoneUK I have been with you for over 20 years and I wanted to upgrade 4 weeks early to be told no unless I pay an early upgrade fee, What a disappointing way to treat loyal customers, I have 3 contract’s with you but not for much longer, will cancel and go elsewhere.
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matthew
(@matthew10027055) reported
@VodafoneUK terrible service from you today. No phone. Wasted 3 hours of my holiday. #wasteofmytime #terribleservice #newnetworkneeded
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John Nash
(@JohnTFNash) reported
What is it with British business these days. @BootsUK charge you for a small paper carrier bag, I thought it was a plastic tax. @VodafoneUK don't even have an email address or form for customer service. Has service become a four letter word?
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Sean Ross
(@sean94ross) reported
Once again shocking service from @VodafoneUK. Tried to give them notice to end my contract when the deal is up but apparently it costs me £15 because I’m giving them too much notice. I can only give my notice exactly 30 days before the end of the agreement to avoid being charged
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Bazza
(@bazza145) reported
@VodafoneUK Hi, I am a new customer after being with the Three network for over 10 years. I ordered the Samsung Galaxy S21 Ultra black 128gig on the 11th and I still have no date for delivery. Three have these in stock,do you know when I will receive mine? Baz
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McDad
(@McDad19) reported
Is anyone else having issues with @VodafoneUK moving your #esim to the new #iPhone13?
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Hazel Gibbons🐾🐾
(@hazjose) reported
@VodafoneUK why is it so difficult to talk to a person. Tobi your stupid robot is not helping. My new phone should have been delivered yesterday then told today but still no sign. No message from DPD so no ref number. Help.
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Jamie
(@savparhar) reported
@VodafoneUK Or you could try fixing your website? Which is now throwing a lot of errors.
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McDad
(@McDad19) reported
@ssjdatta @VodafoneUK I’ve been told the only fix is to go back to a sim card!
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Kirsty 🦄
(@kirstmichelle95) reported
@VodafoneUK any chance of some help??