Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jennifer Milne
(@jen82milne) reported
@Matthew_Wright @VodafoneUK O2 has always been good for me and there are plenty stores to visit if there's a problem, never convinced by these smaller unknown companies do they have stores?
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DB 1
(@DevinderBhangra) reported
Dont bother with @VodafoneUK these days, I have had issues with them since Monday regarding my account and no idiot working there has been able to sort it out. Then get accused by helpline worker that I was lying. Switching to O2 tomorrow!
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Rachael Nanikhan
(@RNanikhan) reported
@lukeybrown1991 @VodafoneUK Oh Luke that's horrible glad hubby is ok,xx and what shite is that from vodaphone? Bank insurance?
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tamla phillips
(@tamlaphillips) reported
@VodafoneUK I want to take out an additional account and can’t contact anyone.. help!
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Traffic Hombre
(@neilwaring1) reported
@VodafoneUK well I am now nearly into 2 weeks with no 4G , several phone calls and chats and still nothing done , #feelingletdownagain what a poor poor customer service 😡😡😡😡😡😡😡😡😡😡😡😡😡
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Stewart
(@Stewart72857974) reported
@MartinSLewis @VodafoneUK £29.50. However support is terrible, they don’t like you using better routers and they keep upping the price for loyal customers. Looking to move in the new year. #Vodafone
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Riggs
(@davey_riggs) reported
@VodafoneUK @Realist_187 Tell him to **** off, Saul. The professor Klump looking, mouth breathing mess off a man
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DB 1
(@DevinderBhangra) reported
Dont bother with @VodafoneUK these days, I have had issues with them since Monday regarding my account and no idiot working there has been able to sort it out. Then get accused by helpline worker that I was lying. Switching to @O2 tomorrow!
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Daniel Kay
(@dkay99) reported
@VodafoneUK I'm now on my 4th customer service agent and I've got as far as being told to call 191. Is anyone at Vodafone with a brain actually monitoring this? Incredible
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S°D
(@__Ahh_Sid__) reported
@VodafoneUK I can't get to talk to anyone either on the phone or via chat, for over a week now, our Internet has gone from 350mbs to around 5mbs for the last month, been a customer for over twenty years, the service this last month us shocking.