Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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G e m m a r x o x
(@Gemmarxox) reported
never known a company as bad as @VodafoneUK Pile of ****.
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kelly parker
(@kellyjohnparker) reported
from
Ramsden Bellhouse, England
@VodafoneUK is there mobile signal issues in wickford cm11. Had trouble for 3 days
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Astrid Haigh-Smith
(@astridsviews) reported
@VodafoneUK what a surprise to be told at your store in #Basingstoke that to transfer everything on my old phone onto another (semi)new mobile that it would cost £25 ouch! And to think I've been with you since 1998, and it use to be free!What's happened to your customer service!
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Gabrielle Hase
(@gabriellehase) reported
@VodafoneUK has been down for a day... can't access account. WTF?
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Charlie Southwell 🐻
(@charliesaidthat) reported
@VodafoneUK Ok - and so how can I add data to my phone in the meantime. It's still down?
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Matthew Marks
(@MatthewMarks42) reported
@OpenreachHelp @VodafoneUK Maybe this public exposure will actually shame someone higher up your organisation to look into why it is failing. To have the order cancelled, knowing about it (as proved by router not being sent), but not to tell the customer is utterly unforgivable. I was expecting FTTP today!
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Lois McGinley
(@McginleyLois) reported
@VodafoneUK are ridiculous I'm an existing phone customer & have taken out a new contract with them & because I didn't give them 30 days notice I have to now pay for two phones for the next month & I still don't know if they will cancel it & move my number accross.
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Bethany Ann Coyne
(@Bethany_Coyne) reported
@VodafoneUK my phone bill is due today and your app is down aswell as the number it tells us to use to phone and pay?? Gonna sort this by the end of day please
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THE SHARP ONE
(@ReallyRazor) reported
People if you’re flying out soon and you’re on @VodafoneUK or @VOXI_UK try and pattern your data roaming before you leave the UK pls pls. These jokeman have charged me like 30 quid already and I’ve been here a day and their customer service robots are doing my nut in
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Kat
(@kat20056945) reported
@VodafoneUK shocking just received my new iPhone 13 without a plug but the new cable isn’t the usual usb so will have to buy a plug bad service considering how much I’m paying a month