Vodafone

Vodafone Outage Report in Prestatyn, Denbighshire, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Prestatyn, Denbighshire, Wales 12/20/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Vodafone Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

  • MatthewG_685 Matthew Gardiner (@MatthewG_685) reported from Hoylake, England

    @VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect

  • lyallatron LyallatronCrossing (@lyallatron) reported from Abergele, Wales

    Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

  • bondangel007 Tia Rogers (@bondangel007) reported from Prestatyn, Wales

    @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

  • AJTaxis A&J Taxis (@AJTaxis) reported from Bodelwyddan, Wales

    If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

  • colintjones Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales

    @VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    @DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.

  • milonoblet Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • abelton01 Alexander Belton (@abelton01) reported

    @VodafoneUK Yes. You can help me work out where a device delivery is because no one seems to know.

  • ChericoRoo Cherico (@ChericoRoo) reported

    @VodafoneUK Thank you. I return to work today so am dreading having the same issues. I’ve tried to install / reinstall the app so many times so I can report issues but I constantly get a message saying no connection...

  • BlaineCliff Cliff (@BlaineCliff) reported

    @grayzerpaul @VodafoneUK Before I left I called customer services to cancel a smart watch and had to actually guide the guy on the phone where to go lol

  • steve5424 Stephen O'Donnell (@steve5424) reported from Glasgow, Scotland

    @VodafoneUK I need to call to sort out an account. What is your customer service opening time please? Can't find anything on the website.

  • MrJ_Jonesy Neil Jones (@MrJ_Jonesy) reported

    @VodafoneUK trying to upgrade online and keep getting an error at checkout...... Tried all the advice of clear cache etc. Please help!

  • thousandandsix xhoas (@thousandandsix) reported

    is leaving the customer on hold until they hang up a @VodafoneUK tactic? you guys are pathetic

  • GunnerJustine Justine Gunner (@GunnerJustine) reported

    @VodafoneUK hello, I’m trying to add a big value bundle to my sons account and it is not working. I spoke to someone this morning and he gave me a code to text and it still isn’t working 🤨

  • SophieButterf14 Sophie Elizabeth (@SophieButterf14) reported

    @VodafoneUK A new customer, I want to bring my old number over too. I have the PAC code from my current provider, just can’t seem to get my new sim to work

  • GUHDEHPHILLIPP GUHDEHPHILLIP (@GUHDEHPHILLIPP) reported

    @VodafoneUK is the worst network provider. I SHOULD have the fastest speed of data. I’ve complained about my network for the last 8months. And all they do is hang up the phone on me. But I’m obligated to keep paying every month! BRO WTF

  • HBollyh H (@HBollyh) reported

    @VodafoneUK Vodafone day 3 of no internet,day three of a vulnerable customer being given the run around by chat bots and useless social media agents who couldn’t give a stuff about customer care.Please give me details of a manager in your complaints department. @MartinSLewis could you help?