Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Sandra Mangan💙
(@SandraMangan_) reported
from
West Kirby, England
@VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Frode
(@Frode33668718) reported
@VodafoneUK can’t believe the bad service we have had. Sent a new mobile back as there was a software issue, got told it was a scratch on the screen so no warranty. There was no scratch when we sent it back. Tried to call so many times and I’ve had enough. Unbelievable
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Jo
(@Joanne54901173) reported
@VodafoneUK have you got a problem with your phones? We've been trying to get through for over an hour, was in the queue for ages, someone answered and then we got cut off. Now when we try to ring, the message says noone is available and to call back later?!
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DoranDenise
(@DoranDenise) reported
@VodafoneUK our wifi dongle has not worked for 3 days. My husband has spent 2 hrs on chat with tech support with no fix. Now 1 hour on a another chat to cancel.They want us to pay for cancelling a service we r not getting. Entire wasted evening with no outcome. Aaaggghhh!
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B Chandler
(@BChandler991) reported
Please @VodafoneUK fix the app the renew days doesn't reset until several days after renew date.
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www.amarmajid.com
(@amarmajidphotos) reported
@Ianmartin_gc8 @ThreeUKSupport @VodafoneUK Vodafone are ok, I’ve been with all the networks and they’re far from perfect, but Three I have to say is incredibly bad. You’ll pay higher prices with the likes of VF and EE, but you might be happier. Check signal and maybe try payg before committing fully.
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Inky Arms
(@mackenzie1985) reported
@gibber345 @VodafoneUK @coldplay Am sure dey will try rectify da problem tho!!
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Frode
(@Frode33668718) reported
@VodafoneUK I’ve done this now Mark. Vodafone has been happy to take our payments over the last 12 years, but not willing to believe us as a long-standing customer! The call centers abroad doesn’t help, I’m incredible disappointed with Vodafone.
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Fran Dalley
(@fdalley72) reported
from
Deddington, England
@Ianmartin_gc8 @ThreeUKSupport @VodafoneUK Be careful the grass isn't always greener on the other side. Vodafone customer service is appalling and I'm an ex employee of them. Just saying!
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Tony Thomas
(@ttgas) reported
Hi @vodafoneuk Just waited 40mins to get to front of online chat then disconnected. Unable to speak to a human either. Would really like a PAC which was easy on my last network to join you a year ago. Help!
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☢ Apoc
(@The_apocolype) reported
@VodafoneUK veryme rewards aren't working. Getting error code 6201 when trying to access it. Is it a problem on my end or yours??