Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Valvaliantthor5
(@Valvaliantthor7) reported
@VodafoneUK sorted how on earth do you expect customers to put up with no signal for nearly two weeks I can't use your network checker because yes you guessed it no signal unless I'm on WiFi anybody else had issues in Wakefield?? We'll go to 02 it's a better
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mad cyclists
(@madcyclist1) reported
@Lulaflula99 @VodafoneUK Vodafone customer service has become the worst on this planet - dial 191 on your mob you will get through
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Joe Grey
(@joegrey1) reported
from
Folkestone, England
@VodafoneUK Don't mean to be rude to you, or the guy on webchat. It's @VodafoneUK systems that are totally unfit for purpose.
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Laurenn
(@loz_boot) reported
@VodafoneUK. YOU fail to come to my address and install the broadband on the date agreed (leading to a loss of annual leave, a further week WFH with no internet connection) I then cancel the contact. Pay you your final bill of £28. Despite not receiving a service.
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hannah 𓃰
(@hanrickard) reported
So sure @VodafoneUK think people have got lives to be getting on with rather than ringing up every day to sort out their mess 🙃🙃🙃🙃 it’s insane that even the technical team can’t fix my technical issue wow
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Gino
(@GinoProg) reported
Just when you need to upload some stuff really quickly you can rely on @VodafoneUK broadband to fail 😡Every. Single. Time.
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Valvaliantthor5
(@Valvaliantthor7) reported
@VodafoneUK all Vodafone customer with signal problem go to 02 it's a better service at least you will get a signal not like Vodafone who don't seem to care about it's paying customers
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Gugsy
(@AidenBryce1) reported
@VodafoneUK how long is your wait time on the customer service number been waiting 2 hours a day for the last 3 days? And no I can’t use the online as I need to phone as locked out.
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Jess Noble
(@Lulaflula99) reported
Really disappointed with @VodafoneUK’s customer service. Unable to get through to remove a completely unnecessary charge on my bill. It’s as if they’re refusing to give me my money back 🤬 #CustomerExperience
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EK1
(@EK1GamingTV) reported
@VodafoneUK - no chats available and been in a phone queue for 2 hours! Customer service has gone awful with you. Been told so many different things regarding my broadband setup now I’m having to try and chase again