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Vodafone Outage Report in Prestatyn, Denbighshire, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

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Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

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Vodafone Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

  • sionrwynne
    Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

  • colintjones
    Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales

    @VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍

  • kayleighnikita
    Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

  • lyallatron
    LyallatronCrossing (@lyallatron) reported from Abergele, Wales

    Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

  • AJTaxis
    A&J Taxis (@AJTaxis) reported from Bodelwyddan, Wales

    If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

  • MatthewG_685
    Matthew Gardiner (@MatthewG_685) reported from Hoylake, England

    @VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect

  • bondangel007
    Tia Rogers (@bondangel007) reported from Prestatyn, Wales

    @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

  • Nantaise
    Yveline Hands (@Nantaise) reported from Rhyl, Wales

    @VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer

  • sionrwynne
    Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    @DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.

  • colintjones
    Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales

    @VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄

  • sionrwynne
    Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

  • milonoblet
    Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ShelbyBryn
    ShelBryn 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@ShelbyBryn) reported

    @VodafoneUK - even after @GeorgeMonbiot exposed yr dire customer service experience, yr advisors don’t care. I’ve landline, broadband & cellphone a/c (2 lines not working) & yr advisor told me I didn’t have an a/c then refused access despite me giving bank & security details.

  • GeorgeCowan
    Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @VodafoneUK No sorry it doesn’t work there’s nowhere stating where to cancel it

  • WolfieCloutman
    Helpful NPC (@WolfieCloutman) reported

    @VodafoneUK give me my damn PAC code i just want to never correspond with you ever again, how much do i have to pay?

  • sszmidt199
    Stephen Szmidt (@sszmidt199) reported

    @VodafoneUK I tried your bot before tweeting and that was a waste of time as my account is not active until installation complete, which hasn't happened due to a mess up between you, Kelly's & @CityFibre which will now cost me money & may even leave me without a phone/broadband service.

  • tommoshenty
    Ray Shenton 💙 (@tommoshenty) reported

    @VodafoneUK can’t get into my app or website for the last week is it down

  • toale_jack
    Jack Toale (@toale_jack) reported

    @VodafoneUK You guys are no help. Youve lost a customer over a months payment

  • KieranRTP
    🏳️‍🌈Kieran’s back 👀🏳️‍🌈 (@KieranRTP) reported

    PUBLIC SERVICE ANNOUNCEMENT PT2 @VodafoneUK @VodafoneGroup Also, don’t think for one second that a simple number change which should take 24hrs can be processed without a hitch. Who knew having an Apple Watch means not even their “experts” can get this changed in a month.

  • toale_jack
    Jack Toale (@toale_jack) reported

    @VodafoneUK I've spoke to you guys already today. You could do nothing for me although you could see I had requested in January because I didn't send money to you in January to confirm you guys wouldnt help. Basically you didn't care because you wasn't getting paid.. absolute disgrace

  • GeorgeCowan
    Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported from Newtownards, Northern Ireland

    @VodafoneUK how do I cancel my Spotify subscription through you guys the apps not giving me any options and Spotify is directing me to vodafone to cancel it

  • KieranRTP
    🏳️‍🌈Kieran’s back 👀🏳️‍🌈 (@KieranRTP) reported

    PUBLIC SERVICE ANNOUNCEMENT PT4 @VodafoneUK @VodafoneGroup Still no update from the “Directors Complaints” team even though I was due one yesterday. Never been more certain to leave a company.