Vodafone

Vodafone Outage Report in Prestatyn, Denbighshire, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Prestatyn, Denbighshire, Wales 12/13/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Vodafone Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

  • milonoblet Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • bondangel007 Tia Rogers (@bondangel007) reported from Prestatyn, Wales

    @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

  • lyallatron LyallatronCrossing (@lyallatron) reported from Abergele, Wales

    Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

  • AJTaxis A&J Taxis (@AJTaxis) reported from Bodelwyddan, Wales

    If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    @DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • SuperVillanJ that guy (@SuperVillanJ) reported

    @VodafoneUK @jenvictoriaM Wrong. You are lying to your customer or providing sub par kit.

  • Philsmith4 Phil Smith (@Philsmith4) reported

    @VodafoneUK hi, VF are charging me £600+ for a phone bill. I've spoken to a few advisors but not resolved. Please help

  • Madmarkmc88 Madmarkmc88 (@Madmarkmc88) reported

    NO STREAM TONIGHT!!! Very inconsistent Internet connection! Still having major Internet issues!!! @VodafoneUK it's constantly dropping out every 30-45minutes. been 3 days and maybe 10 calls and all I know is there is possible issues in the area.

  • Real_Sandyman Chris Sandy (@Real_Sandyman) reported

    OK @VodafoneGroup @VodafoneUK 3 1/2 weeks since I took out my new contract. Since day #1 I haven’t Been able to access data on my iPhone. 2 iPhone 12s, 3 SIM cards and hours and hours in calls to your technical teams. I want a PAC code and to cancel my contract and leave.

  • CatFrost8 Cat Frost (@CatFrost8) reported

    @VodafoneUK Hi, our service will be 100% affected. Their new house will build straight through it. We can’t ‘wait and see’ what happens as we need to know when the service will go down due to our jobs.

  • SmartRachael Rachael Smart (@SmartRachael) reported

    @VodafoneUK You've been 'reconnecting' my mobile number for 3 weeks plus now [due to a glitch your end] & I know you've breached your customer response times. We need to talk about compensation. @MoneyTelegraph

  • CraigHud220669 Craig Hudson (@CraigHud220669) reported

    @VodafoneUK my internet connection via mobile is like having 2G it’s been really really and apps can’t even open due to it,I’m on a I phone 12 5G phone and had the misfortune of dealing with a bot since 7.30,can I cancel as your not providing me with a service I pay for

  • Cabbagehead1620 Chris Dronsfield (@Cabbagehead1620) reported

    @VodafoneUK Good evening, seems I was wrong. The situation isn't quite sorted yet. The guy came to collect my broken handset, and leave me a replacement. I was expecting a full box replacement, so I gave him the box, charger, phone, earphones...The whole lot.....He just left me with a phone.

  • iamsm4u Sandeep Mudaliar (@iamsm4u) reported from Ealing, England

    @VodafoneUK I am having a terrible experience of Vodafone network at my home. I have reported this in the past but with no luck. All I got was someone will get in touch with you. Any help???

  • Sophs_Pud Sophie Lou Blue (@Sophs_Pud) reported

    @VodafoneUK Do you think it worked? Would I still be having these issues if it did work?