Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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el Pig
(@LaurencePigott) reported
@rachellk96 @VodafoneUK I can't believe they would treat you like this Rachel. I am now considering terminating my @VodafoneUK contract too. So disappointing.
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j_____p
(@james21081991) reported
@VodafoneUK Thanks Mac - as I said i was transferred 3 different support agents - 3 different answers
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Andrew Parmenter
(@AndyP1982) reported
@VodafoneUK absolute shocking customer services all I want to do is change my direct debit date and I’m told I can’t!!
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Kelly Keogh-Lovering
(@misspoppins1) reported
@VodafoneUK I need some help with my account so this can't be done over social media!!
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Vicki Smith 💙
(@VickiSmith1991) reported
@VodafoneUK disgusted with your customer service. You have made TWO mistakes with our order which has left us with no internet in our new property for nearly 3 weeks(useful when you’re wfh)now denying a previous conversation which you have a record ofHow can we get this sorted?
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cruz aguilera
(@bionic1979) reported
@VodafoneUK @eltonofficial @BSTHydePark I need your help please 🙏🏻
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Philip Campagna
(@Grandslam77) reported
@VodafoneUK I am trying to talk to a real person to sort out a problem VODAFONE has caused me and extra cost. Taken over an hour this morning and still not resolved
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Kevlaa
(@Kevlaa6) reported
@VodafoneUK You could get the tech people to have a bit more common courtesy to start. And then get this "backend" team who are supposedly dealing with the problem to actually communicate with customers. Remember us? Customers....?
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lolly✨
(@lollybethany) reported
@Feroniawafflez @VodafoneUK Yeah a few people I know are having an issue too. Say check the website for a coverage check but it never says there’s anything wrong!
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Vicki Smith 💙
(@VickiSmith1991) reported
@VodafoneUK How is paying for a service that we’re not receiving, ‘not lose of service’. You’re denying a conversation that we’ve had previously which you will have cos it’s an online chat. You’re lying. You’re being unhelpful. Your customer service is disgusting.