Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Hopkins
(@GaryHop08757275) reported
@VodafoneUK your customer (non) service department is absolutely shocking.
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Play Melody. Let Me Blaze it. And Let's Go Home
(@Garnett_Tosh) reported
@VodafoneUK your advisors on the web chat are awful, but your advisors on the phone are brilliant.
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Adele Hotspur Opiewan 🤍
(@TheOpieWan) reported
@VodafoneUK hey, tried using DM but it’s automated and doesn’t help with the issue. Can’t log on to account, signed up yesterday for internet, try to reset password, use new password still same error. Text message codes when input bring up error
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Charise Brookes
(@charise_brookes) reported
@AppleSupport I have already sent a message but you can’t help 🥺 it’s still not sorted and now @VodafoneUK aren’t getting back to me when they say they would. Losing the Will 🤯 I don’t understand how it’s so complicated surely they do it daily?!
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Rich
(@Shires_Rich) reported
@VodafoneUK We were in touch for several hours last night with no positive resolution in sight, unfortunately. Unless you can help us sidestep the relatively useless webchat 'support' and get the Tech 2 team to contact us more quickly than the rather incredible 72 hour time promised...
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A Quantum Cat
(@AQuantumCat1) reported
Trying to call @VodafoneUK about my service, on hold for 25 minutes already.. Pffffffffff.. At what point does an 'unusually high call volume' become USUAL, and they hire enough people to man the phones?
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Gary Hopkins
(@GaryHop08757275) reported
Hey @VodafoneUK any idea when our broadband is going to be activated? Was assured it was going 'smoothly'and it was 'undergoing final checks' but still no activated despite you saying it would be done within 24 hours!! An explanation and resolution would be nice...
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Stevo 💙
(@andypstevo) reported
Hi, @VodafoneUK Is your online chat down? Been trying to get on for a couple of days. Despite saying it's "The quickest and easiest way to contact Vodafone" it doesn't load
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teachypiano 🏳️🌈
(@teachypiano) reported
@VodafoneUK my broadband has been sporadically awful lately, it went down completely last night and I need it for work. Your chat function is completely down so can't contact you on website
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Suleman Alibhai
(@suleali) reported
from
Hackney, England
@VodafoneUK Worst service ever! Can't get signal in N16 6 area. This has been an ongoing issue for years. Paying loads of money every month and I can't speak with my wife or send a message. Send someone to just walk around my area. Kyverdale, Cazenove and Alkham Road. #Vodafone