Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ray knox
(@RayKnoxray) reported
@VodafoneUK over an hour on webchat and still not sorted. This is absolutely disgusting customer service
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Phoebe Millican
(@millicanphoebe) reported
@VodafoneUK sort your **** out.... almost a week now with no network connection....
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Andrew harrison
(@Andrewh37591906) reported
@VodafoneUK not much magic of Christmas here. No broadband and no mobile signal. Bleek looking Christmas
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Rafale
(@srshenoi1) reported
@VodafoneGroup @VodafoneUK your Indian concern @ViCustomerCare is a pathetic bunch of con artistes, liars and cheats. Just keep the service request on as being escalated but guess they lie on the job.(pun intended). But I intend to escalate it to whatever it takes.
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¢ℓїƒƒ ℓѦʊґї
(@CliffGlaurious) reported
@VodafoneUK Hi. My broadband is not working. I've DM you my details. Only had it for a month or so. Disappointed to say the least.
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Andrew harrison
(@Andrewh37591906) reported
@VodafoneUK do you have a mobile signal boosting device. I get 1 bar of h+ in Drayton Bassett, Tamworth, Staffordshire. Your broadband is down and expect me to use a hotspot! 1.8mbs download when I pay for 64mbs. What do I do put my mobile in a bag and hang it out the window?
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Steve
(@plackatini) reported
@VodafoneUK So my broadband has been down for 22hrs and 11 mins but according to your webchat facility I have to wait 72 hrs for an update from you. Why is that?
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Aduu Juma masudi
(@AduuJuma) reported
@EE @VodafoneUK @TheO2 iPhone12- Blk.I totally understand that but please understand my frustration too as I was advised to cancel my order twice and order it again due to error.I last placed an order on Wednesday and was told for the 6th time it will be delivered by tmorrow and it stil hvnt arrived.
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natalie
(@tilly0384) reported
@Mike68288729 @VodafoneUK They told me it’s going to be days an openreach issue
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Aduu Juma masudi
(@AduuJuma) reported
@EE @VodafoneUK @TheO2 I have no choice but to escalate this or leave EE with the amount of times I’ve been let down or over promised and you guys have not delivered. It’s taken the fun and excitement out of getting an upgrade