Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (20%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Philippe Gelis
(@Pgelis) reported
@VodafoneUK I just want to cancel my contract! I will not use that number anymore
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Colm Donnelly
(@MyBovinePublic) reported
@VodafoneUK if I cancelled a contract within cooling off period and didn't use the service, why am I charged a termination fee
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Robyn-Leigh
(@RobynLeigh210) reported
@VodafoneUK tomorrow until the phone is in my hand for you to look into getting me the £6.99 back for me. I am fuming. I should have listened when I read up about vodaphones customer service and how bad it was when thinking of my upgrade. @itvMLshow @MartinSLewis please help
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Robyn-Leigh
(@RobynLeigh210) reported
@VodafoneUK are absolutely shocking for customer service. I was told next day delivery for my upgrade yesterday evening as long as my documents were signed. (I had an email back at 17:07pm to say they were) I have spoken to numerous people throughout today to ask where
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Mark Coupar
(@Mark_Coupar) reported
@VodafoneUK I've been unable to purchase data only sims off your website for over a week. I now have a mifi device but it's not reflecting on my account so I can't top it up...you're making it rather difficult to use your service.
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Mark Phillips
(@wondermouse) reported
Dear @VodafoneUK Last Friday my data stopped working. Since then I've been on endless chats to try and resolve this. I still have no data but now I have no Spotify, one number and today I can't make or receive calls at all!! WTF are you clowns playing at? You can't even call me!
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Toran Jorane Shaw 🏳️🌈 🟥⬛ 🐝 🇵🇸 #FBPR #FBUBI
(@toranshaw) reported
@VodafoneUK Ta for that Izzy. I've just looked at the form. It's actually my phone's contract, that was under their name. I also don't have their account number, which is a problem.
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William Stringwell
(@Strinfish) reported
@VodafoneUK Thank-you Vodafone for turning Sure Signal off , now I have a mobile phone that can't get any signal where I live at all , once again it wasn't broken but you had to fix it , I now have to rely on apps to contact people thank you so much !
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James Roche
(@James_Roche2020) reported
@VodafoneUK can't get through either by phone or by TOBI as there is no agents available to help me i am looking to change my bill date can you help me please
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Kathryn Cordle
(@Kathryncordle) reported
@VodafoneUK This is hilarious and upsetting considering I have I new phone and am UNABLE to connect to even the complaints department! No return phonemail and a service I am paying for but not receiving. Very sad service from a long loyal customer