Vodafone

Vodafone Outage Report in Prestatyn, Denbighshire, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Prestatyn, Denbighshire, Wales 12/16/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Vodafone Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

  • bondangel007 Tia Rogers (@bondangel007) reported from Prestatyn, Wales

    @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

  • colintjones Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales

    @VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    @DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

  • colintjones Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales

    @VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄

  • Nantaise Yveline Hands (@Nantaise) reported from Rhyl, Wales

    @VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer

  • MatthewG_685 Matthew Gardiner (@MatthewG_685) reported from Hoylake, England

    @VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect

  • AJTaxis A&J Taxis (@AJTaxis) reported from Bodelwyddan, Wales

    If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

  • lyallatron LyallatronCrossing (@lyallatron) reported from Abergele, Wales

    Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

  • milonoblet Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Carlosfandang01 Charles (@Carlosfandang01) reported

    @BBCWorld @BBCNews My iPhone 12 on a Vodafone 5G plan uses 3G everyday at some point or other! So if it’s phased out would I then not have a signal at all where this currently occurs? @VodafoneUK

  • _jockkers laura x (@_jockkers) reported

    I only wanna top up £5 but I need unlimited texts & minutes… it’s literally a basic brick phone so I don’t need data 🙃 help plz @VodafoneUK

  • RaffertyRy RaffertyRy 💙 (@RaffertyRy) reported

    @susie30d Update: found I'd bn "unregistered on network" by @VodafoneUK WITHOUT MY KNOWLEDGE cos I hadn't texted or made call for 30 days, so if I fell/broke limb out walkin dog on my own, I'd b unable to call even 999 😱And they nicked the £20 credit I had in process🤬#swerve #Vodafone

  • marmite_queeen 😑 (@marmite_queeen) reported

    @VodafoneUK hello!! i recently signed up with u, i’m trying to set up my online account but every time i click forgotten password and try the temporary password it gives me a server error :((( i’ve tried on my phone and on my laptop and still nothing! please can u help 🥺

  • uktrue Richard Huckle (@uktrue) reported

    @VodafoneUK - shocking customer service! Moving to another vendor!

  • spiceblackford lucy 💙 (@spiceblackford) reported

    @VodafoneUK How much longer will the mobile Internet service in South Kensington area, be off & on for ? My IPhone still keeps saying “ Searching” regularly

  • 39_flk KF (@39_flk) reported

    @VodafoneUK I was meant to receive my phone order on the 22nd & then was told last min there was a delay. No communication/updates since. I’ve chatted to both live agents & complaints line who have said i’ll receive it in a few days - false. How do I cancel/withdraw my contract?

  • xtremem23 xtremem23 (@xtremem23) reported

    @Schoie75 @VodafoneUK Its a joke, i thought BT was poor but vodafone has taken it to the next level. I wouldnt recommend them to anyone, not one single person 55mins to get through to someone and then on hold for at least another 30mins whilst we had a 45mins conversation that resulted in nothing

  • AbbieBonita Abbie Bonita (@AbbieBonita) reported

    @VodafoneUK I got an email telling me to activate my account with a given password but it is not working? It seems as though my username doesn’t exist. I’ve just bought a phone deal and signed up with you for the first time.

  • Laser29635821 Cliff (@Laser29635821) reported

    @VodafoneUK Anybody else receiving poor service with regards to deliveries forget about next days its more like 12 days and still waiting for phone.