Vodafone

Vodafone Outage Report in Prestatyn, Denbighshire, Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Prestatyn, Denbighshire, Wales 03/31/2026 06:40

March 31: Problems at Vodafone

Vodafone is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

  • AJTaxis A&J Taxis (@AJTaxis) reported from Bodelwyddan, Wales

    If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

  • milonoblet Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • bondangel007 Tia Rogers (@bondangel007) reported from Prestatyn, Wales

    @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

  • lyallatron LyallatronCrossing (@lyallatron) reported from Abergele, Wales

    Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • RunAwayGeek Ben The Geek (@RunAwayGeek) reported

    @VodafoneUK Well this seems to have backfired.. lol. But why not build your app to be a single point of contact for all services, Inc. Sales, TV services, etc. Etc. With the reach you hold globally you have the capability to have better products, and simplify your UX and Cust. service.

  • Sevdali19291479 Sevdalinka (@Sevdali19291479) reported

    @VodafoneUK #VeryMeRewards iPhone 12 pro max and suprise gift card @VodafoneUK I've been trying my luck for 3 years but so far I haven't won anything. I still keep trying. Never give up 🙏

  • colaowen Nicola ☆ Morrice (@colaowen) reported

    @VodafoneUK Hi it appears on the vodafone text thread, just never seen this type of message appear from Vodafone before.

  • Lynds321 Lyndsey (@Lynds321) reported

    @VodafoneUK how do you know if you ever win a prize under VeryMe? I’ve been entering for over a year & nothing, also never heard of anyone winning anything... 🤔

  • emmaharri89 Mrs. Harrison (@emmaharri89) reported

    @thompsonjack18 @O2 @VodafoneUK Iv been on both and o2 have much better signal everywhere! Just my experience though!

  • TenchiWoop Stoyan Tenchev (@TenchiWoop) reported

    @VodafoneUK Internet down for over 3 hours now. On the postcode checker says no issue. Can you have a look for me what is the situation in my area?

  • lestereverton80 ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported

    Is @VodafoneUK app down?

  • JaneMerrell Jane Merrell (@JaneMerrell) reported

    @VodafoneUK I'm an existing mobile customer and I want to enquire about home broadband for a new home. Your customer service is a frustrating disgrace. Apparently it cost £55p a min to enquire about buying something. Please put me in touch with a human being without charge!

  • chriskilmuir Christine Morrison (@chriskilmuir) reported

    @VodafoneUK Please can I have support with my low speeds on my broadband. I am paying for super fast and am consistently struggling to get 1 MB

  • Adamt_colton Adam Colton (@Adamt_colton) reported

    @VodafoneUK Thanks for kindly disconnecting my wifi in the middle of lockdown and making my partner and I unable to work. An error by your own omission for which you now confirmed you wont fix and have us up and running again for more than 2 WEEKS. #Outstanding