Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Mills
(@smevergance) reported
@VodafoneUK terrible terrible service as ever. After 1hr 10mins the chat agent still hadn’t been able to answer ONE simple question. DREADFUL SERVICE #badservice
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Oliver Mcleod
(@olly_mcleod_) reported
@Boldick_Aithne @VodafoneUK Same happening to me. my signal will completely drop and i’ll be on “3G” but nothing with work with it and i get 4G very intermittently
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Richard Bee
(@Bumblin2) reported
@VodafoneUK I don’t have an account at this point the complaint ref is 22977833
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Spring Sebi🌻
(@CyganSebi) reported
@VodafoneUK any ideas what's happening with my hotspot? It's been stuck on 2G and in and out of signal for hours now and I need to work.
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Laura Young
(@mybodyisacage) reported
Day 13 of no internet curtesy of @CityFibre and @VodafoneUK and the response is… we’ll call you when it’s fixed, no timeframe, meanwhile their solution is two of us wfh and run all our calls off a shared dongle?! @BBCWatchdog
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Davvyko
(@davvyko) reported
@VodafoneUK Just wanted to pass my thanks on to Bhavna from your customer service ‘live chat’ team for all her time & help today. Couldn’t have been more polite, professional or helpful. A real credit to you.
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Davvyko
(@davvyko) reported
@VodafoneUK Just wanted to pass my thanks on to Bhavna from your customer service ‘live chat’ team for all her time & help today. Coulda t have been more polite, professional or helpful. A real credit to you.
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Ronan Cullen
(@RJ_Cullen_) reported
@VodafoneUK this is after my WiFi Engineer not turning up yesterday, whilst I waited 5 hours in the house for him and being promised a call back which never happened...
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Dr Rachel Cholerton
(@RCholerton) reported
Hey @VodafoneUK - our internet was supposed to be activated yesterday but it's not working. Myself and my partner work from home, & working from your wifi hotspot isn't really suitable for both of us long term.
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Ronan Cullen
(@RJ_Cullen_) reported
Hey @VodafoneUK do you feel like being on hold for over 1 hr 30 mins is top quality service? Cos I dont...