Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (20%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Chris_aka_Redbloke
(@Redbloke) reported
@mathsteacher321 @VodafoneUK No problem. Vodafone have assured me that if a number is spoofed, it isn't registered as an outgoing call by the network. They'd be happy to change my number but I said that isn't necessary so long as the calls don't become regular. It's still a mystery as to why here and now.
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Don Chanowit
(@DonChanowit) reported
@VodafoneUK 2/2 How do I go about obtaining a refund? This is without a doubt THE WORST customer experience I've ever had with a so-called reputable company. Absolute shower of *****.
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Harry
(@HarryShotton) reported
@VodafoneUK it’s literally been months of no or intermittent phone signal in Wembley on Vodafone. Why should I pay for a phone provider that can’t provide a signal or any update as to when it will be fixed?
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ItsLiamOk
(@FarderMan) reported
@VodafoneUK how do I make a complaint as my phones broken and been told for 2 weeks now the phone will be collected. Joke service. Not paying bill till phones gone for repair.
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Emma Lucas
(@EmsyBethsy) reported
@VodafoneUK help! spent an hour waiting in a queue to speak to an advisor for them to transfer me to another department who had an automated message saying they're closed 😭 just need to know when my number will be transferred.
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katyvanhem
(@katyhemfit) reported
@VodafoneUK you have the shittest customer service. I have spent 3 hours on hold trying to sort out and then cancel mobile WiFi with you. I am fuming. This is unacceptable
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Zoë Berry
(@Zoelovespirates) reported
@VodafoneUK 2 hrs + 7 different people on your customer service chat, STILL no further forward. Passed from person to person, incorrectly put through to wrong dept. Threatened with a £1K bill to sort issue. Still not fixed. Where do I go now? #customerservicefail
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Tony Hirst
(@psychemedia) reported
@VodafoneUK I know its not your fault the company you work for disrespects marketing preferences, uses dark patterns to reset them, or has data management issues.. but the persistent marketing is like a troll to me. So I troll back..
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Craig Poulsen - Craig’s Tech Talk
(@craigpoulsen) reported
@StusReviewsUK @VodafoneUK Definitely not an accident. They want you to hang up and not call back. Once you get through it then takes another 30 minutes of them trying to keep you as a customer.
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Paul Taylor
(@mastap2003) reported
@Ofcom what action do I need to take if @VodafoneUK refuse to assist and fail to provide me with a deadlock letter?