Vodafone outages and service status in Prestatyn, Wales

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

• 
  Sion Rhys Wynne (@sionrwynne) reported 3 minutes ago from Denbigh, Wales

  @DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.

• 
  Milo (@milonoblet) reported 16 minutes ago from Hoylake, England

  @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

• 
  Kay Griffiths (@kayleighnikita) reported 18 minutes ago from Denbigh, Wales

  My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

• 
  Sion Rhys Wynne (@sionrwynne) reported 20 minutes ago from Denbigh, Wales

  Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

• 
  Sion Rhys Wynne (@sionrwynne) reported 38 minutes ago from Denbigh, Wales

  Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

• 
  A&J Taxis (@AJTaxis) reported 47 minutes ago from Bodelwyddan, Wales

  If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

• 
  LyallatronCrossing (@lyallatron) reported 49 minutes ago from Abergele, Wales

  Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

• 
  Tia Rogers (@bondangel007) reported 50 minutes ago from Prestatyn, Wales

  @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

• 
  Matthew Gardiner (@MatthewG_685) reported 55 minutes ago from Hoylake, England

  @VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ash M (@ashmamoojee) reported 3 minutes ago

  @VodafoneUK @GeorgeMonbiot Fk your DM. Your company needs to have a policy where bereaved relatives can cancel the contract - I mean which kind of company would want to insist that someone deceased continues to be a customer? It’s insane. What a **** show from your company

• 
  Milli🛸 (@MilliAbo) reported 5 minutes ago

  never told about and now behind,after HOURS and several days on the phone, We then started paying for it as they wouldn’t help. Now theyre not letting us again,every time we try to ring up,they’re rude and aggressive and try selling us something completely different. @VodafoneUK

• 
  Art McFall (@ArtMcFall) reported 9 minutes ago

  @GeorgeMonbiot @VodafoneUK Same **** when I got a phone 20yrs ago. They didn’t add roaming when they said they had, I got stuck in Munich airport for a night, unable to be contacted by colleague collecting me. Lost a £125k order next day. Also sent bailiff letters when I legally cancelled.

• 
  Velo Drome (@velodrome100) reported 9 minutes ago

  @GeorgeMonbiot @VodafoneUK Well done George for calling out Vodafone like this. I have elderly parents and it shocks me just how poor *some* large companies are at dealing with the elderly. Vodafone clearly amongst the worst. Best wishes to your father after having to deal with this stressful nonsense.

• 
  Maxiwoo (@maxiwoo) reported 10 minutes ago

  @GeorgeMonbiot Had personal contract with @VodafoneUK . Took another two contacts for kids, set up payment from diff account. They took all 3 payments from both accounts for months. Sent round in circles. Left me crying with Frustration. Never again!

• 
  UpsyWupsyPauline (@Pmc1Bai) reported 11 minutes ago

  @GeorgeMonbiot @VodafoneUK Sorry for your loss and the trouble and upset vodaphone have caused you. My sister had the same problem with Plusnet over 10 years ago. Husband took out the account and 3 mnts later he dropped dead suddenly. Plusnet made her continue to pay for the rest of contract....

• 
  Peter Harper 🇪🇺 🚲 (@peterharperuk) reported 12 minutes ago

  @GeorgeMonbiot @VodafoneUK @VodafoneUK I'm not in contact. So I will cancel my account unless I hear you are resolving these people's issues. You should be ashamed

• 
  DebNZ Boostedx2 (@DebNZ4) reported 16 minutes ago

  @VodafoneUK @atterss There seem to be a huge amount of comparable experiences. I reckon you need to sort your damn bot out and pull finger.

• 
  Fenchurch S Goldfish 💙 (@Fenny_Goldfish) reported 16 minutes ago

  @VodafoneUK @GeorgeMonbiot NO. DMs are not the answer. A working customer service team with sufficient people trained to correctly deal with customers' queries is the answer. And the excuse of "but Covid" is no longer acceptable. Deal with it now.

• 
  ex-Allotment keeper (@WemDMJ) reported 17 minutes ago

  @VodafoneUK @RD03157723 You are on the wrong end of this @vodaphoneuk . Why not give your BOT a rest and actually serve customers properly via a proper support desk. There are many people not fully tech savvy that find such as BOTs very confusing. Really bad.