Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (47%)
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Phone (33%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Sandra Mangan💙
(@SandraMangan_) reported
from
West Kirby, England
@VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Norburn
(@DNorburn) reported
@VodafoneUK broadband down for nearly 24 hours now in the dn21 region. Not the 1st time this has happened. I'm sure if this was a city centre it will have been sorted quicker. Sort it out vodafone
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Becks
(@Rebecca91066715) reported
@VodafoneUK broadband is down in Poole for the second time in a week. Sort it out Vodafone. 😡
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Richie
(@welchy1987) reported
@VodafoneUK Can I still leave Vodafone on the 20th but keep the watcj going but cancel the watch data plan as I don't use the watch. The watch battery doesn't last longer than a few hours. Probably the worst thing I've ever bought but I'll keep paying it as its cheap enough
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Recycled-Carbon
(@Cryptdropper88) reported
@dafyddgm @VodafoneUK Yeah, trying to cancel my new installation as it's 10 days after I asked for and the number they give redirects you to use that chat bot which barely works, I can't get twitter support to reply to me since last night and apparently there's technical issues. Just want to return it
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Simon David Hall
(@SimonDavidHall) reported
@VodafoneUK Any update as signal still virtually no existant
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Laura s
(@laurajayne529) reported
@joeandseph I'm so disappointed with your lack of customer service. Ordered pack through @VodafoneUK on 26th October and I still haven't recieved it. After reassurances that I would get for Thursday nothing has arrived. I've emailed to ask for a refund and no reply.
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Sparky Shiny
(@sparkyshiny) reported
@VodafoneUK Which service do you use in the USA?
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Nick Duthie
(@nickduthie) reported
@VodafoneUK What's happening to resolve the broadband outage in Walkeringham, Notts? Nearly 24hrs since it was reported. What's the issue and when will it be resolved please?
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Tom Dalgleish
(@Tom_Dalgleish03) reported
@VodafoneUK full fibre is literally the worst internet connection we have ever had. Even bloody Plusnet was better. Every time I pass the shop I want to run in and stop the poor folk from signing a contract. #Vodafone
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Sarah Evans
(@Sarah_evans_01) reported
@VodafoneUK trying to cancel my contract with you for days! Was on live chat for an hour last night, then got cut off! Rang customer services today, no assistants available, and TOBi isn’t working 😡