Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🏴 Niall 🏳️🌈
(@itwa5ntme) reported
So what’s their end game? Vodafone has gone down hill so much I’m thankfully on @EE Much Better in every way and is most important clear about your usage! Also Bonus has much betterResiliency and coverage than @VodafoneUK! This massive oversight in Vodafone iOS App! 2/3
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rudey
(@rudey7) reported
@vodafoneuk A really poor show embarrassing customers twice in your Oxford store. Awful practice and lack of support
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Gill Johnson
(@gillj20) reported
@VodafoneUK can someone please respond to my message ..had no signal since Friday .spoke to several people ..no luck .
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🏴 Niall 🏳️🌈
(@itwa5ntme) reported
@VodafoneUK Just tried to use app for my mum who elderly and cancer patient, a Pay as You Go customer, who has been getting what I would say is abusive texts oh we noticed you used data. I only behalf of mum check and nowhere can I see Data used and how much left?! 1/3
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Helen Jones
(@helonjones) reported
@VodafoneUK just spent almost an hour with your online chat trying to get something sorted out for an elderly relative (was then passed to another department) and just as I get to the front of the queue you close the chat. What happened to Customer Service?
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Meep Meep
(@Lizameep) reported
@VodafoneUK I've taken out a contract on Friday. I can't login, I can't access the online chat, and I can't get through to an operator on the phone....Is there ANY way I can actually get in contact with you guys...
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Julie Fisher
(@FisherGoesMad) reported
@VodafoneUK @RumensShirley He just wants to speak to a person (not a robot) so he can switch to a sim only deal, instead of being overcharged now his contract has come to an end. Particularly poor that he's having this much trouble when you charge a fee to switch even 2 days before your contract ends.
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Molly ⚢ ✡︎
(@molllyelizabeth) reported
why is getting any help from @VodafoneUK so difficult?! would love to know why our wifi still hasnt been installed and they wont update us
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Kerry
(@ke33a_lou) reported
Can’t wait till I upgrade only down side is that I’ve got to till this time next yr to do Looking at leaving @VodafoneUK had nothing but trouble for the last few months
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owen
(@ow5n) reported
from
Storrington, England
.@CostaCoffee @VodafoneUK good one offering a free Costa when store tills are down for accepting gift cards… had to buy our drinks in Storrington!