Vodafone outages and service status in Prestatyn, Wales

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

• 
  Sion Rhys Wynne (@sionrwynne) reported 51 seconds ago from Denbigh, Wales

  Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

• 
  Sion Rhys Wynne (@sionrwynne) reported 4 minutes ago from Denbigh, Wales

  @DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.

• 
  Milo (@milonoblet) reported 5 minutes ago from Hoylake, England

  @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

• 
  A&J Taxis (@AJTaxis) reported 5 minutes ago from Bodelwyddan, Wales

  If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

• 
  Yveline Hands (@Nantaise) reported 12 minutes ago from Rhyl, Wales

  @VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer

• 
  Kay Griffiths (@kayleighnikita) reported 16 minutes ago from Denbigh, Wales

  My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

• 
  Sion Rhys Wynne (@sionrwynne) reported 18 minutes ago from Denbigh, Wales

  Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

• 
  LyallatronCrossing (@lyallatron) reported 24 minutes ago from Abergele, Wales

  Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

• 
  Colin T Jones 🎸🎤😎 (@colintjones) reported 28 minutes ago from Rhyl, Wales

  @VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍

• 
  Matthew Gardiner (@MatthewG_685) reported 28 minutes ago from Hoylake, England

  @VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect

• 
  Sandra Mangan💙 (@SandraMangan_) reported 29 minutes ago from West Kirby, England

  @VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.

• 
  Tom (@tomaevans) reported 38 minutes ago from West Kirby, England

  @VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.

• 
  Colin T Jones 🎸🎤😎 (@colintjones) reported 43 minutes ago from Rhyl, Wales

  @VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄

• 
  Tia Rogers (@bondangel007) reported 52 minutes ago from Prestatyn, Wales

  @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gram40 (@Gram40270969) reported 5 minutes ago

  @VodafoneUK IVE TRIED TWICE TO UPGRADE!!! Been a customer for over a decade…. Absolute joke… I’ll go to Tesco what a tobi

• 
  susan (@susanwootton59) reported 5 minutes ago

  @ZiaYusufUK Ahh so that’s what I’m paying for @VodafoneUK Ive been a loyal customer for almost 30 years. Have put up with poor signal for a while now. This is now where I’m off. Final straw. Shocking.

• 
  Dan White (@Whitelikedan) reported 6 minutes ago

  @MrsSamClarke @VodafoneUK He doesn't even use his real name, which says alot about him. I hope they both get in trouble, him and vodafone.

• 
  Alan Handyman (@AlanHandyman4u) reported 8 minutes ago

  Vodafone cease order stuck in Openreach CSS (DI7007595). Plusnet confirmed it’s Vodafone’s, BT’s order failed (CON‑0004). I’ve been unable to switch for months and Vodafone won’t escalate to Openreach SMC. @VodafoneUK @Ofcom can you help?

• 
  Edward Ward (@EAandSJWard) reported 9 minutes ago

  @dave_aldrine I’m ready to say goodbye to @VodafoneUK that’s a sure fact. Sick of the terrible signal everywhere. Sending messages in bottles is currently more successful.

• 
  roberitno (@roberitno26325) reported 10 minutes ago

  @VodafoneUK must be the worst internet I’ve ever had … stay away from them . Shockers

• 
  Jacqui SmethurstTodd (@1977pandora) reported 13 minutes ago

  Shame on you for giving Sims to illegal migrants. I won't be using your service and will spread the word. @VodafoneUK

• 
  GIA (@seen_less_1) reported 13 minutes ago

  Hi Vodafone UK. I have an LG GR500FD that is locked to Vodafone UK. The phone displays “Invalid SIM card network lock.” I am currently in Nigeria and need the Network Unlock Code (NUC/NCK). Your online NUC form and webchat aren’t working for me. @VodafoneUK

• 
  Dafydd Gam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇧 (@Tenth_Crusader) reported 19 minutes ago

  Cancel @VodafoneUK now!!!

• 
  Ron Harrison (@RonHarriso22498) reported 23 minutes ago

  @VodafoneUK investing £11 million on the network, I have been a customer for many years and still do not have a signal at home BR3 need the Internet to connect. Please help !