Vodafone Outage Report in Prestatyn, Denbighshire, Wales

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Community Discussion

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Vodafone Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

• 
  Sion Rhys Wynne (@sionrwynne) reported 4 minutes ago from Denbigh, Wales

  Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

• 
  Colin T Jones 🎸🎤😎 (@colintjones) reported 7 minutes ago from Rhyl, Wales

  @VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍

• 
  Kay Griffiths (@kayleighnikita) reported 13 minutes ago from Denbigh, Wales

  My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

• 
  LyallatronCrossing (@lyallatron) reported 32 minutes ago from Abergele, Wales

  Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

• 
  A&J Taxis (@AJTaxis) reported 36 minutes ago from Bodelwyddan, Wales

  If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

• 
  Matthew Gardiner (@MatthewG_685) reported 36 minutes ago from Hoylake, England

  @VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect

• 
  Tia Rogers (@bondangel007) reported 42 minutes ago from Prestatyn, Wales

  @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

• 
  Yveline Hands (@Nantaise) reported 43 minutes ago from Rhyl, Wales

  @VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer

• 
  Sion Rhys Wynne (@sionrwynne) reported 48 minutes ago from Denbigh, Wales

  @DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.

• 
  Colin T Jones 🎸🎤😎 (@colintjones) reported 51 minutes ago from Rhyl, Wales

  @VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄

• 
  Sion Rhys Wynne (@sionrwynne) reported 54 minutes ago from Denbigh, Wales

  Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

• 
  Milo (@milonoblet) reported 58 minutes ago from Hoylake, England

  @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ShelBryn 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@ShelbyBryn) reported 3 minutes ago

  @VodafoneUK - even after @GeorgeMonbiot exposed yr dire customer service experience, yr advisors don’t care. I’ve landline, broadband & cellphone a/c (2 lines not working) & yr advisor told me I didn’t have an a/c then refused access despite me giving bank & security details.

• 
  Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported 10 minutes ago from Newtownards, Northern Ireland

  @VodafoneUK No sorry it doesn’t work there’s nowhere stating where to cancel it

• 
  Helpful NPC (@WolfieCloutman) reported 12 minutes ago

  @VodafoneUK give me my damn PAC code i just want to never correspond with you ever again, how much do i have to pay?

• 
  Stephen Szmidt (@sszmidt199) reported 13 minutes ago

  @VodafoneUK I tried your bot before tweeting and that was a waste of time as my account is not active until installation complete, which hasn't happened due to a mess up between you, Kelly's & @CityFibre which will now cost me money & may even leave me without a phone/broadband service.

• 
  Ray Shenton 💙 (@tommoshenty) reported 13 minutes ago

  @VodafoneUK can’t get into my app or website for the last week is it down

• 
  Jack Toale (@toale_jack) reported 13 minutes ago

  @VodafoneUK You guys are no help. Youve lost a customer over a months payment

• 
  🏳️‍🌈Kieran’s back 👀🏳️‍🌈 (@KieranRTP) reported 14 minutes ago

  PUBLIC SERVICE ANNOUNCEMENT PT2 @VodafoneUK @VodafoneGroup Also, don’t think for one second that a simple number change which should take 24hrs can be processed without a hitch. Who knew having an Apple Watch means not even their “experts” can get this changed in a month.

• 
  Jack Toale (@toale_jack) reported 15 minutes ago

  @VodafoneUK I've spoke to you guys already today. You could do nothing for me although you could see I had requested in January because I didn't send money to you in January to confirm you guys wouldnt help. Basically you didn't care because you wasn't getting paid.. absolute disgrace

• 
  Britishgamerni 🇬🇧🏳️‍🌈 (@GeorgeCowan) reported 16 minutes ago from Newtownards, Northern Ireland

  @VodafoneUK how do I cancel my Spotify subscription through you guys the apps not giving me any options and Spotify is directing me to vodafone to cancel it

• 
  🏳️‍🌈Kieran’s back 👀🏳️‍🌈 (@KieranRTP) reported 16 minutes ago

  PUBLIC SERVICE ANNOUNCEMENT PT4 @VodafoneUK @VodafoneGroup Still no update from the “Directors Complaints” team even though I was due one yesterday. Never been more certain to leave a company.