Vodafone outages and service status in Prestatyn, Wales

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

• Internet (53%)
• Phone (21%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)

Community Discussion

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Vodafone Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

• 
  Tia Rogers (@bondangel007) reported 7 seconds ago from Prestatyn, Wales

  @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

• 
  A&J Taxis (@AJTaxis) reported 3 minutes ago from Bodelwyddan, Wales

  If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

• 
  Milo (@milonoblet) reported 12 minutes ago from Hoylake, England

  @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

• 
  Sion Rhys Wynne (@sionrwynne) reported 35 minutes ago from Denbigh, Wales

  Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

• 
  Matthew Gardiner (@MatthewG_685) reported 37 minutes ago from Hoylake, England

  @VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect

• 
  Sion Rhys Wynne (@sionrwynne) reported 41 minutes ago from Denbigh, Wales

  Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

• 
  Sion Rhys Wynne (@sionrwynne) reported 41 minutes ago from Denbigh, Wales

  @DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.

• 
  Colin T Jones 🎸🎤😎 (@colintjones) reported 50 minutes ago from Rhyl, Wales

  @VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄

• 
  LyallatronCrossing (@lyallatron) reported 51 minutes ago from Abergele, Wales

  Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

• 
  Colin T Jones 🎸🎤😎 (@colintjones) reported 53 minutes ago from Rhyl, Wales

  @VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍

• 
  Kay Griffiths (@kayleighnikita) reported 59 minutes ago from Denbigh, Wales

  My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  johnnywinnerdinner (@johnnywinnerdi2) reported 40 seconds ago

  @BBCNews @VodafoneUK are scamming customers by lowering the speeds of old tarrifs 67MB they reduced speeds down to 35MB customer service in Egypt and India are trained to lie and say words no line connection loss to not send out engineers they have lowered the tarrifs 40MB!

• 
  Dami Agunbiade (@DamiAgunbiade) reported 3 minutes ago

  @neil_lawrence @VodafoneUK @EE It's not great but there's a lot they have to install before the mobile signal can work in the tunnels

• 
  Kirsty Sims (@KSims_01) reported 3 minutes ago

  @VodafoneUK what is wrong with your signal in @SilverstoneUK circuit - other networks seem okay but can do nothing with yours!!

• 
  mohammed hamid (@mohamme82818970) reported 5 minutes ago

  @VodafoneUK @Wimbledon emma raducant. andy murray has gone down the same path. too much feminism, not enough tennis

• 
  Matthew Marks (@MatthewMarks42) reported 6 minutes ago

  What should happen: Customer places order (> 2 week FTTP installation wait) -> @VodafoneUK contacts @OpenreachHelp -> Vodafone polls OpenReach regularly -> Vodafone tells customer if order has been cancelled.

• 
  Matthew Marks (@MatthewMarks42) reported 9 minutes ago

  What actually happens AFAICT: Customer places order -> @VodafoneUK contacts @OpenreachHelp -> Vodafone waits for OR to tell them to send out the router 2 days before FTTP installaton... And if OR cancels the day after ordering, the customer is left in the dark for 2 weeks.

• 
  Eleanor (@EleanorCatField) reported 9 minutes ago

  @VodafoneUK @0lIyB Crap all the way, avoid Vodafone

• 
  Connor P Laws (@connorlaws) reported 14 minutes ago

  Also bloody hell @VodafoneUK get some new hold music. Heard the same two songs on repeat for nearly a month. I literally work for a record label, sort my internet out and I’ll help you with some new tunes.

• 
  Megan Boardman (@meg_b17) reported 15 minutes ago

  @virginmedia Plus we are unable to get through to cancel to go with @VodafoneUK for £19 for the same thing 👍

• 
  lee connor (@leeconnor4) reported 15 minutes ago

  @VodafoneUK @Wimbledon No connection to any decent customer service, terrible stay away people