Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
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HJHeadingFarAway
(@HJMovingFarAway) reported
@MissDFreeman @VodafoneUK It's a south west thing, they're prejudice to us & deliberately misunderstand the accent. I lived down there for 4 years & had to constantly repeat stuff. Hope you get it sorted & maybe switch companies to get a better deal 🤞🏻
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Keelah
(@FatNekkedBaby) reported
@VodafoneUK been on hold for over 35 minutes, trying to fix a mistake Vodafone made. Spent an hour on the virtual chat earlier, to be told I should call up?? Very ridiculous.
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John Meredith
(@JohnMeredith) reported
@VodafoneUK Ummmm... I haven't got fibre with you. Only pay monthly. But am very unlikely to join Vodafone for broadband once my current contract ends. Clearly you have the customer base and are now reducing the value for money propostion.
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Vodafone UK
(@VodafoneUK) reported
@imranamrohvi Hi Imran 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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Pete Donohue
(@peterdonohue1) reported
@VodafoneUK But too busy to call customers back! Some shocking management at Vodafone - promised a 2nd call backs by Omnia last wed, today by Shehab in home BB Tech Sp! 3 failed call backs by so called managers to rectify a simple issue! Sort it out Vodafone!
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Jamie McCall
(@JamieSMcC) reported
@VodafoneUK Hi, how do I get an iPhone unlocked that’s locked to your network? I’ve tried on your website but it just says that it wouldn’t be locked.
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MoshthePosh.
(@Moshtheposh) reported
What is up with @VodafoneUK ? I’ve just bought a brand new 5G fone with your network but far from 5G I’m struggling to even get a single service bar on 4G! And Yes I have checked the service area map, prior to getting the contract, which shows as “good, indoors and outdoor”!
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Gav
(@Gavlaaa9) reported
@VodafoneUK I've tried this dozens of times before along with hours of online chats to check things, always the same issues. Poor speeds, connections dropping multiple times a day, often in the middle of work calls. I need a fix or the contract terminated and I'll go elsewhere
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𝖒𝖛𝖉𝖕𝖚𝖙𝖆
(@laurenhayley0) reported
please tell me why @VodafoneUK has sent debt collectors to me ?? a member of staff told me to cancel the direct debit after they refused to cancel a rolling charge ? but that's my fault apparently