Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mammaglamma
(@Mammaglamma1) reported
@VodafoneUK worst customer service experience ever. So very disappointed.
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Jonny Sides
(@jonny_sides) reported
@VodafoneUK your business customer service is appalling. Took 30 min to speak to someone, your advisor then let me spend another 5 min explaining problem before saying system was down so couldn’t do anything. Only advice call back and hope it’s working. He was rude and ignorant
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Kent food lass
(@kentfoodgirl) reported
Looking to get a new phone..avoid @VodafoneUK 6 days to still not port the number through correctly and can't tell me what the issue is as they have technical issues !! Couldn't make it up!!
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Alexandra Rae
(@alexd1606) reported
@VodafoneUK I’ve tried that, they’ve said the phone line is down and they can’t do anything for another 3 hours so to ring back then This is an absolute joke. I knew I should have changed to elsewhere instead of renewing my contract.
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Nicky Drury
(@NickyDrury) reported
@VodafoneUK “As for a deadlock letter this needs to come from our customer relations team. Have you raised a formal complaint for this situation already? If not, we can support you in raising this. Conor” How do I do this?
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Rob Hart
(@Robotohart) reported
@VodafoneUK upgraded to broadband Pro in May. As part of the deal was supposed to receive an Amazon Gift Voucher. Still not received. Extremely disappointing. But not surprising. Every step of customer service has been very poor for almost 4 years now!
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Elizabeth Adelagun
(@icaniwillteam3) reported
@VodafoneUK 10 days with almost no phone reception in North London. 6 phone calls to a useless customer service later and still nothing. Absolutely appalling. Can not even make a phone call from my own house. Time to cancel the contract.
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Ames
(@AmyLaurenMcHugh) reported
@VodafoneUK I’m trying to register an account and keep getting an error message. The chat system isn’t helping and I private messaged this morning and had no response. Can I get some help please?
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MaggieStayFit
(@maggienantume) reported
@VodafoneUK Why have I got no network coverage or data?
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Nick
(@nick_squad) reported
@DaveD86 @VodafoneUK Snap mines on back order also quick enough too take my money tho was told phone would be here on release day never happened 🙄