Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Alison 💙 🇪🇺 🕷️#Maskateer #CleanEnergy
(@AlisonKMurray) reported
@VodafoneUK Hey there, I've been in the chat since 21:57 trying to cancel a contract which has expired. The 3rd agent has not even sent me a chat message.
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omid
(@iomid19) reported
@VodafoneUK Whats happened to @VodafoneUK customer service ? It’s disgraceful , confilicting info given out by different agents. What do I have to do to get this issue resolved? Should I start looking at other providers?
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Andy Robson
(@darthstif) reported
@VodafoneUK I’m annoyed I can’t pay my final bill via my web portal and you’ve now sold my account to a debt agency You won’t even assist me with the issue when I finally get through to you #ofcom
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Benjamin Lewis
(@tc1415) reported
@VodafoneUK Already in flight above your level. Quite frankly the service you have provided is the worst I have recieved in all three of the UK, US, and Australia. And for my sins I have dealt with ISPs in all three. Your service has been so far exceptionally low quality.
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Stephen Bouvier 💙 #fullyvaccinated #pfizer #astra
(@BouvierJourno) reported
Hi @VodafoneUK ... OK, so I reached my data limit and M-- from your customer service team rang up and asked me if I wanted to add a bigger data packet to my plan. Does this affect how I'm charged for roaming, if I do? He said not. I'm unconvinced. Isn't this a contract change?
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Lauren 🧜🏼♀️
(@lpaton06) reported
Network checker says it’s fine @VodafoneUK yet my phone isn’t working on data??
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Charlie Mason
(@Charlie75070989) reported
@VodafoneUK You could help by canceling my contract Mark. I'm sim only, why in the name of god would I want to be tied to a contract Vodafone sneakily imprisoned me with in an email. I accept in hindsight I should have read the tons of emails that I deleted without opening We live and learn
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Claire
(@XxLadyClaireXx) reported
Been a customer of @VodafoneUK for well over 10 years and today I feel like I’ve been treated like a piece of crap. No responses to messages or anything (altho they’re replying to others). My initial advice was requested yesterday afternoon!
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Sean Enderstein
(@EndersteinSean) reported
@VodafoneUK why was I not notified of your “system issue”. Waited in for my order to be delivered yesterday only to find out it hasn’t even been processed. Atrocious service! Can you contact me
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Vodafone UK
(@VodafoneUK) reported
@piyushbajpayee Hi Piyush 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie