Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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A Davies
(@chaiclate) reported
@VodafoneUK Seems unlikely - husband on phone to you because our internet is down, and apparently won't be fixed until tomorrow afternoon! Fortunately we have a back up as we're switching over and haven't yet cancelled old supplier but not v impressed.
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It’sClements™ | Gifting Service
(@itsclements) reported
@VodafoneUK I switched to you from @EE about a month ago and lads your data signal is piss poor. I pay for 5G and never get it. I’m barely on 4G usually. Outrageous service. Switching back to EE ASAP. Regret switching.💩
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Rachel Cooper
(@rlizcooper) reported
Still trying if to cancel 2 of our @VodafoneUK data plans. It’s taken months and still not happening. Customer service is shocking
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jake mcconville
(@jakey12398) reported
@VodafoneUK wanna sort your broadband out yet? Been down all day
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Ellie
(@1Ellie0) reported
@VodafoneUK Broadband down for the past 5 hours, customer service over app noted a line fault, any idea when this will be resolved?
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Simon
(@SimonFr) reported
It's taken 30 minutes on the chat with @VodafoneUK for them to realise that they need to forward me to yet another support team with a 30 minute wait
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Touch
(@pastelpig) reported
@nnsense @VodafoneUK Same for me CB4 as well. Contacted support and they told me to wait 48-72 hours. Good to know it isn’t just me.
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Dan
(@swfcdan1867) reported
Anyone else had an issue with @VodafoneUK admitting they've done something wrong but won't resolve it? 😑😑
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🔞 Penny Banks but covered in brandy butter
(@PennyBanksWAM) reported
@MotoThePup @VodafoneUK Obv i pointed out that expecting their customers to never check work emails or messages on their personal device was absolutely ludicrous lol
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jed winter
(@crashedmonkey26) reported
@VodafoneUK hi, was on live chat earlier colleague advised there Is a outage in KA3 postcode whilst work goes on. Any update on when this may be back up ?