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Vodafone Outage Report in Prestatyn, Denbighshire, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

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Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

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Vodafone Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

  • lyallatron
    LyallatronCrossing (@lyallatron) reported from Abergele, Wales

    Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

  • sionrwynne
    Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

  • milonoblet
    Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • kayleighnikita
    Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

  • sionrwynne
    Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    @DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.

  • bondangel007
    Tia Rogers (@bondangel007) reported from Prestatyn, Wales

    @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

  • AJTaxis
    A&J Taxis (@AJTaxis) reported from Bodelwyddan, Wales

    If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

  • sionrwynne
    Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • 13psw13
    13psw13 (@13psw13) reported

    @VodafoneUK The problem is with vodafone not others, its your webpage that says £100 amazon voucher, i would suggest this is a marketing ploy, purposely misleading customers, hoping they will sign up with vodafone and give up on the voucher

  • JarradRose
    Jarrad Rose (@JarradRose) reported

    @VodafoneUK Already done all that before for months with no solution... The tweet was just to let others know. You popped up and offered to help. You didn't. That's it.

  • humaid11a
    H🌊 (@humaid11a) reported

    @_rouns2 @VodafoneUK Vodafone are the worst bro. That’s why I switched.

  • PatelLeena31
    Patel Leena (@PatelLeena31) reported

    @Mobilescouk @VodafoneUK I can understand. I can cancel the contract with you guys but this @VodafoneUK is PATHETIC #ridiculous and #disgusting 🤮🤮🤮🤮🤮

  • Nelgumford
    Nelgumford (@Nelgumford) reported

    @VodafoneUK That is not the problem. The problem is that if you are trying to sell me products that don't match my usage pattern or device then you are trying to sell them to other people too, who might not be as clear on what you are doing. You need to stop doing this altogether.

  • BishopOfDevon
    Stephen Knight (@BishopOfDevon) reported

    Don’t you just love @VodafoneUK ? After speaking to a rude advisor who couldn’t care less resulting in giving 30 day notice to quit, they send me an email saying they are sorry to see me go and if there is anything they can do to keep me .. I’ve been with them since 1994.

  • _rouns2
    Haroun (@_rouns2) reported

    How are @VodafoneUK telling me to use 3G on my phone when I pay for 5G.... worst customer service and network signal. 2 days without signal to be told wait another 48 hours.

  • AbdulSh96510057
    Abdul Shaikh (@AbdulSh96510057) reported

    @VodafoneUK I am an old satisfied customer but having problem of likely over billing of my account. I am abroad so probably cannot talk on 191. Can I send a message with explanation ??

  • broad_scott
    Scott Broad (@broad_scott) reported

    @VodafoneUK already been 2 days without broadband and now you say 5 days to get an engineer out to fix the problem?? Great service🤬🤬

  • laurencear
    laurence arnold 💙 (@laurencear) reported

    @VodafoneUK You have previously said you cannot help as it is not my account. The account holder doesn't have a phone as DPD have it in their depot and will not deliver it.