Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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HealthAnxietiesBitch
(@corgilee) reported
@VodafoneUK your Internet sucks ***.
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Itz Limp
(@OMG_Itz_Limp) reported
@snatchytweets @VodafoneUK just wanna let you know that vodafone store staff dont have access to the systems that customer service lines do. i spent 5 hrs in the Omagh store, told to go by customer services to return a phone. but the customer services team didn't set it up on there end and wasted my time
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Stephanie Freeman - FM Marketing PR
(@FMMarketingPR) reported
@VodafoneUK @MartinSLewis Oh & call handler said if we phone up tomorrow or day after we would be too late to end the contract on 15 June and would be charged another month - as a long standing customer with two contracts with you I am amazed at the lack of knowledge by your call handlers.
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Catherine Evans
(@Della_Girl) reported
@onecom I cannot view or download any of my bills since Mar 2022 via the @VodafoneUK portal and the app set-up doesn't like my customer number either. Any ideas?
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Chris White @Digital Dragons 22
(@RomerosSoldier) reported
@VodafoneUK Hi. Trying to use my plan while in Krakow for a few days, the app said usage on my contract plan (unlimited max +3 Xtra) should be fine but I can’t connect to any network. Any advice?
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𝙒𝙮𝙣𝙩𝙚𝙧
(@WyntersWinter) reported
We love massive internet issues.. @VodafoneUK updates on server issues?
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Itz Limp
(@OMG_Itz_Limp) reported
@snatchytweets @VodafoneUK so in all fairness, blaming the girl in store for not being able to help would be wrong. Vodafone need to provide their frontline staff with access to the same systems that customer services have. ******** up is defo on their part
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Hannibal
(@Hannah80236) reported
@VodafoneUK Does this mean you're going to help other refugees who are in the same situation as Ukraine?
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Newton Poppleford
(@NewtonPopDevon) reported
@VodafoneUK I have ordered a new phone twice on your website, had email confirmation both times and the order just disappears? As a customer of 20+ years I am #notimpressed Customer service on the phone was appalling.
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Stephanie Freeman - FM Marketing PR
(@FMMarketingPR) reported
@VodafoneUK Oh great looks like it’s an automated service and doesn’t recognise my message not great service is it Vodafone @MartinSLewis