Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Laura.
(@LauraOrmrod) reported
@VodafoneUK any chance you could call me back about a broadband issue? Been on hold for 2 hours and your website bot says there's no one available to help at the moment.
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Eamonn Burnell
(@EamonnBurnell) reported
@VodafoneUK I just cannot understand why as a customer of Vodafone got 24 years I cannot obtain a renewal deal as cost effective as moving to a third party supplier WITH a Vodafone air time contract. It makes no sense at all.
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Brian whitehead
(@st7_bri) reported
@Ofcom on hold to @VodafoneUK for over 110mins to try and cancel my contract. Surely this can't be acceptable.
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ya boi
(@Smgaming98) reported
@VodafoneUK I’ve moved address and have moved to Virgin media, looking to cancel my broadband
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Paul Colburn
(@PaulColburn25) reported
@VodafoneUK Upgraded now thanks to a helpful person online, but imagine my shock that already tonight the signal has dropped out numerous times 🙄
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Paul Colburn
(@PaulColburn25) reported
@VodafoneUK Tried this and they cannot help via online. I need an actual human to speak too. Thanks
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Diadro
(@DiadroGaming) reported
@AmazonHelp Yes, the 3 firesticks were connected then when @VodafoneUK push the software update to help optimise my speeds they disconnect and say 'out of range'. I can hard reset and they reconnect again but I need the latest firmware as the upload speed isn't sufficient.
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charlottee
(@demi29_06_2018) reported
@VodafoneUK any chance I get her AirPods on contact seeing as I’m a loyal customer.
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Jon
(@SelhurstJon) reported
@oliverlarkin @VodafoneUK I've always had a good service from them personally. Don't think I'm taking the pxxx but have you got the router in the mains socket? The reason I ask is because my son moved our to be nearer his Xbox years ago, to a secondary port. That ruined the broadband.
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Andy Bellas
(@Andy91Skippy) reported
@VodafoneUK phone wont 'register to network' thus meaning I cant make or recieve calls. Have tried going through settings but to no avail