Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (13%)
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Phone (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Seani D’man
(@LoverSeani) reported
@VodafoneUK isn’t there a better way to deal with no signal after a PAC in fail than “wait three days, we will call you” I mean 2 days with no service & now another 3 days & how can you call someone back with NO service #TalkmobileUK I need this sorted but nothing is moving⏩
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Gemma Caine
(@GemsCaine) reported
@VodafoneUK again delivering shocking customer service... I've never known anything like it in my life. Wasting allll my days trying to sort THEIR mistakes out!!
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tsitsitfringe
(@tsitsitfringe) reported
@VodafoneUK I have never experienced worse customer service. I was told to DM them and have now waited nearly three hours for someone to respond to my message that was simply confirming the passcode they sent me. I have had no working broadband for a week now.
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Clarice Wale
(@ClariceDionne) reported
And how many times do I have to call in to actually speak to someone who can help. How many hours of my day do I need to waste on this. Absolutely disgusted. @VodafoneUK I need answers
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Megaaaan
(@MeganAroskin) reported
@VodafoneUK Oh I fully understand that, it’s just the number of times I’ve done that and nothing changed after you get me? Like I wasted my time because Vodafone was supposed to help too many times but nothing was done, so I’m just asking if I’m wasting my time if I do it or will I get help?
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Roger Morgan 💙
(@rogervmorgan) reported
Why do mobile phone companies make upgrading such a painful process @VodafoneUK - we found an online deal for my wife saving £300 over 2 years but not available for upgrade customers 😡 - so new contract needed, port old number, and cancel old contract #painful #irritating
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Clarice Wale
(@ClariceDionne) reported
Once again I have been completely screwed over by you @VodafoneUK five phone calls later after being hung up on and lied to and there is still no resolution and staff refusing to escalate my case. Who’s going to pay the wages I’m losing please?
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Andrew Cutts
(@map_andrew) reported
@VodafoneUK So when you say 'This isn't the level of service we expect to deliver at Vodafone and we'd love to put things right' what are you going to do? Because at the moment your plan seems to be to keep emailing me about an account that isn't mine.
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Jason McLeod
(@JasonMc45818628) reported
@VodafoneUK sent a DM this morning for someone to help, still waiting. The service I am currently getting from Vodafone is SHOCKING.
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Roger Morgan 💙
(@rogervmorgan) reported
@VodafoneUK Your ‘best deal’ was 31% more expensive per month compared to the online deal plus a bigger upfront cost. Time to treat existing customers better!