Vodafone

Vodafone Outage Report in Prestatyn, Denbighshire, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Prestatyn, Denbighshire, Wales 03/07/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

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Vodafone Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    @DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.

  • milonoblet Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • MatthewG_685 Matthew Gardiner (@MatthewG_685) reported from Hoylake, England

    @VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

  • bondangel007 Tia Rogers (@bondangel007) reported from Prestatyn, Wales

    @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

  • colintjones Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales

    @VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

  • lyallatron LyallatronCrossing (@lyallatron) reported from Abergele, Wales

    Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

  • tomaevans Tom (@tomaevans) reported from West Kirby, England

    @VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.

  • colintjones Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales

    @VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍

  • AJTaxis A&J Taxis (@AJTaxis) reported from Bodelwyddan, Wales

    If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

  • Nantaise Yveline Hands (@Nantaise) reported from Rhyl, Wales

    @VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jlarsson89 Johan Larsson (@jlarsson89) reported

    @VodafoneUK just tried to pay an admittedly late phone bill and it's telling me I no longer have a phone number registered to my account. Replying YES to the text message doesn't work, and I can't log in via the website.

  • speedy_fandango Speedy Fandango (@speedy_fandango) reported

    @VodafoneUK since upgrading to your 67Mbps Superfast 2 broadband last week our internet has dropped to 6-8mbps every evening. This has escalated to L3 support, but as there is no way to speak to them we’re stuck. Can you help?

  • keithholland23 Keith Holland (@keithholland23) reported

    @VodafoneUK - Spent 2 hours today trying to resolve poor signal issue and getting passed from pillar to post - atrocious customer service but you are not interested! I’m very angry - if you are a future customer don’t believe the network coverage checker!

  • Cahill552 Dan Cahill (@Cahill552) reported

    @rachel_muxlow @VodafoneUK They’re running some tests now apparently but “haven’t had any problems reported”...

  • MeeshMallow Mica = Meesha (@MeeshMallow) reported

    And pay...at that?! No form of compensation for inconvenience has been mentioned. Very disgusting and I will also be cancelling my mobile line for the poor handling of this. @VodafoneUK please do not send me any emails on "what we are doing to help you in the pandemic" ...liars!

  • TinaSkates1 Tina Skates (@TinaSkates1) reported

    @VodafoneUK absolutely disgusted with your customer service , I’ve had on going issues with you for the last 4 weeks and still having problems even though I cancelled my contract with you last Sunday terrible service. Are your staff half asleep as they are now working from home

  • UrbanWordsmith CreamCrackeredWordsmith (@UrbanWordsmith) reported

    @virginmedia's Paul repeatedly told me to cancel my new deal with @VodafoneUK and stay for a reduced £30pm, which is stillmore than Vodafone are asking. I repeatedly told him I still wanted to cancel my Virgin package... 3/

  • dinostar25 Beccy (@dinostar25) reported

    @VodafoneUK I have had no broadband and intermittent mobile signal/data (H+ max) since 4pm. When I spoke to Vodafone for help I was told it must be a problem with my devices. Really?! What a coincidence!? Been left without data or broadband, living alone, during a pandemic.

  • Shreena11 Shreena (@Shreena11) reported

    Vodafone bb down since this am, waiting on OpenReach engineers or Vodafone engineers to give me update, all given is fault no. have no updates and impossible to find service status & 3dy wait? Why is there no service status for Vodafone or OpenReach? @VodafoneUK @WeAreOpenreach

  • KristofBrit Chris 'Hold My Beer' Britton (@KristofBrit) reported

    @VodafoneUK What you can help with is teaching your technical team to listen to the customer instead of putting more and more obstacles in the way. If they had just sent an engineer out 4 months ago, I'd still be a customer