Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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Sandra Mangan💙
(@SandraMangan_) reported
from
West Kirby, England
@VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Holmes Chapel Boxing Club
(@BoxingChapel) reported
@VodafoneUK hi. Trying to sort broadband but your address lookup is wrong. Can u help pls?
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Piet van der Merwe
(@PietvanderMerw5) reported
@PietvanderMerw5 @VodafoneUK I would have kept my complaint off twitter but it's almost impossible to contact them without jumping through umpteen hoops.
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Andrew Corcoran
(@woodwind103) reported
@VodafoneUK hi guys, trying to top up being told mobile network not available. Cant call/ text. Any ideas?
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Steve Dolman
(@Peakfanblog) reported
@VodafoneUK If you really want to help, check chat transcript 188975721117363097 and call on the requested number @VodafoneUK
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Steve Dolman
(@Peakfanblog) reported
@VodafoneUK Sorry Chris, sending a DM just makes things worse as you get into an endless cycle of 'check this' I have raised an escalated complaint and @VodafoneUK are set to lose 3 customers if it is not resolved quickly
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Rianna Lillian Rose
(@RiannaLillian) reported
@DailyMailUK want a story on how bad Vodafone are??! People need to be made aware @VodafoneUK
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Andrew Corcoran
(@woodwind103) reported
@VodafoneUK hello. I havent been able to text or call the top up number for 48hrs now. Phone just says mobile network not available. Any ideas?
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Steve Townshend
(@steve_townshend) reported
from
Colchester, England
Been with @VodafoneUK many years but this last year or so they’ve let me down. Sent me a broken phone, spent days replacing it, promised compensation - never arrived, new phone didn’t work properly, now the battery goes dead after 2 or 3 hours. No support for loyal customers.
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Team Rodgwell
(@teamrodgwell) reported
@VodafoneUK our internet connection has been dropping all day.... HELP! 🙏🏽
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Simon Fenton
(@simon_d_fenton) reported
from
Hassocks, England
@VodafoneUK Also, this was added to our accounts when? We haven’t just got new accounts. And we’ve never had a text to say we’ve been protected from anything. Any of us.