Vodafone Outage Report in Prestatyn, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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Matthew Gardiner
(@MatthewG_685) reported
from
Hoylake, England
@VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Whisky Winter
(@whisky_winter) reported
@VodafoneUK Upgrades and offers page is giving this: We’re currently experiencing issues with our Digital services Thank you for your patience, we’re working hard to fix the issues. We’ll be back shortly. If you need immediate assistance, try the solutions below or give us a call on 191
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Alan Robson
(@alanmrobson) reported
@VodafoneUK , are your broadband speeds as fast and reliable as your engineers, when scheduled to turn up to appointments? If so, can I cancel my order please.
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Ivan Raychev
(@raychev_i) reported
@VodafoneUK Hi What happens I’m in Bulgaria for Christmas and my phone is dead show me No Service 😕 for 5 days. My contract expired may. What is going on Vodafone? The support telling me to do same strange stuff for hours negative. What is going on? I can’t get done my work 😤
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Rohit Asthana
(@asthanarohit) reported
@VodafoneUK Please follow the Complaint ref: 30228622 which is also due with your so called customer's relation. FYI raising a complaint to ofcom on this.
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Dougie McNair
(@dougiemc) reported
@VodafoneUK do you train your online chat agents to be rude and unhelpful. I’ve never been so insulted by a company before. I actually want to speak to someone who knows what they are doing
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Christopher Barlow
(@cbarlow30) reported
@VodafoneUK down in Doncaster? Had no Internet in 3 days now
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Mrs Midas
(@MrsMidas1) reported
@VodafoneUK Done, but in the meantime, you've not told me what to do if I've already clicked the link in error. The page wasn't available and I never entered any info, but this is a worry
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Shahma
(@Shahma93832653) reported
@VodafoneUK 2. Responsibility and promised on numerous times they would call me they never did. This account which was closed in 2003 I also had issues, being charged for no reason. Having tried to sort this out in July which we thought was resolved i then receive a bill, 3 months later,
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Shahma
(@Shahma93832653) reported
@VodafoneUK I have had a major issue with yourselves since July 2022. I am being charged for an account I closed in 2003!!!! This was resolved in July and it took over 2 weeks as @VodafoneUK DO NOT LISTEN to their customers. The stress this caused was unimaginable!!! @VodafoneUK took full
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Andy Rostron 🥃☸️💚🇪🇺
(@andy_rostron) reported
@VodafoneUK Sorry but that’s at best deceiving, at worst false advertising! You clearly say my phone is worth up to >£200, IT PASSES ALL THE TRADE IN TESTS, then you say it’s worth £49?!?! Mazuma and music magpie will give £200!