Vodafone outages and service status in Prestatyn, Wales

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

• 
  Tia Rogers (@bondangel007) reported 3 minutes ago from Prestatyn, Wales

  @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

• 
  A&J Taxis (@AJTaxis) reported 5 minutes ago from Bodelwyddan, Wales

  If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

• 
  Sion Rhys Wynne (@sionrwynne) reported 8 minutes ago from Denbigh, Wales

  Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

• 
  Milo (@milonoblet) reported 10 minutes ago from Hoylake, England

  @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

• 
  Colin T Jones 🎸🎤😎 (@colintjones) reported 13 minutes ago from Rhyl, Wales

  @VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄

• 
  Kay Griffiths (@kayleighnikita) reported 17 minutes ago from Denbigh, Wales

  My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

• 
  Sion Rhys Wynne (@sionrwynne) reported 31 minutes ago from Denbigh, Wales

  Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

• 
  Colin T Jones 🎸🎤😎 (@colintjones) reported 33 minutes ago from Rhyl, Wales

  @VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍

• 
  Sion Rhys Wynne (@sionrwynne) reported 38 minutes ago from Denbigh, Wales

  @DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.

• 
  Tom (@tomaevans) reported 40 minutes ago from West Kirby, England

  @VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.

• 
  Yveline Hands (@Nantaise) reported 45 minutes ago from Rhyl, Wales

  @VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer

• 
  Matthew Gardiner (@MatthewG_685) reported 45 minutes ago from Hoylake, England

  @VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect

• 
  LyallatronCrossing (@lyallatron) reported 49 minutes ago from Abergele, Wales

  Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

• 
  Sandra Mangan💙 (@SandraMangan_) reported 52 minutes ago from West Kirby, England

  @VodafoneUK My internet is coming and going. This is so frustrating! Also iMessage is not working on the majority of my devices.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pokedstudio ∞ (@pokedstudiouk) reported 8 minutes ago

  @Srooney67 @AJRAllModCons @VodafoneUK i’ve never checked mine

• 
  LovelifeLoveLowe (@debbsno1) reported 8 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK They are the worst. Customer service ? HA ! Joke. Can't wait for my contract to end & get back to BT.

• 
  Graham Harriss (@GrahamHarr7672) reported 9 minutes ago

  @VodafoneUK We are getting nowhere with this at the moment my mum has tried FIVE times to top up her phone yesterday and five outstanding payments to vista Vodafone are outstanding and approved by her bank for you to take.We are getting nowhere when we phone up can you help

• 
  🅿️ (@BigBadP) reported 11 minutes ago

  @coveragechecker @VodafoneUK Kilburn area. I find Vodafone has poor coverage in a lot of areas around London.

• 
  Ian (@ianjeffray) reported 14 minutes ago

  I'd like to know whose fault it is, either @VodafoneUK or @Apple but there's (still!) no 5G coverage along the whole east end of the A71/Livingston, and I have to MANUALLY change the phone to use 4G. Why can't it just revert to 4G rather than "5G Auto" just going to Edge? Poor.

• 
  Rich Habbershaw (@Little_Rich_H) reported 16 minutes ago

  @AJRAllModCons @VodafoneUK Firstly raise a complaint via the credit reference agency - Equifax, Experian et al as they’ll be able to force Vodafone to review your credit file and make right. Then a complaint to Vodafone for compensation as their dodgy reporting may well have ruined your credit file

• 
  Joey ap Joey (@FarmerJoeShow) reported 16 minutes ago

  @VodafoneUK Omg Vodafone 🇬🇧 you’re so awful at providing a service. Definitely avoid these jokers if you’re in the UK 🇬🇧 for your broadband. Bad bad bad 👎👎👎

• 
  Prudence (@Maria_Alfie39) reported 16 minutes ago

  @VodafoneUK Can ANYONE in Vodafone that can assist without me having to explain my issues 100 times to people that just don’t understand?

• 
  ShafeLife (@oshltwadup) reported 17 minutes ago

  @popcorn_amazing @AJRAllModCons @VodafoneUK Youre an idiot if you think that works

• 
  Paul1971EFC (@Paul1971EFC) reported 17 minutes ago

  @AJRAllModCons @VodafoneUK Had a similar issue with them with my broadband, they cancelled it because they couldn’t achieve there stated speed and then the account stayed on my credit report for years afterwards, despite me contacting them to remove it