Vodafone

Vodafone Outage Report in Prestatyn, Denbighshire, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Prestatyn, Denbighshire, Wales 12/02/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

  • bondangel007 Tia Rogers (@bondangel007) reported from Prestatyn, Wales

    @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

  • milonoblet Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • lyallatron LyallatronCrossing (@lyallatron) reported from Abergele, Wales

    Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    @DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

  • AJTaxis A&J Taxis (@AJTaxis) reported from Bodelwyddan, Wales

    If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

  • MatthewG_685 Matthew Gardiner (@MatthewG_685) reported from Hoylake, England

    @VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • MitchWaddon Mitch Waddon (@MitchWaddon) reported

    @VodafoneUK To be fair, the customer service assistant I spoke to was simply brilliant. Resolved everything and sorted a 'goodwill' credit on the account as an apology for the inconvenience. But it shouldn't take the customer's eyeing every number for these mistakes to not happen.

  • Naomi_Tee Naomi (@Naomi_Tee) reported

    @VodafoneUK literally been trying to sort an issue with Vodafone since 12:07 still not resolved.. this is why after 10 years of being a customer I am leaving the past 2 years with them has been a LIBERTY!

  • sheranjitk Sheran (@sheranjitk) reported

    @VodafoneUK will never go with Vodafone ever again!!!!! To gain a pac code you are passed around 3 times then questioned like you are not allowed to leave the network, the recent call handler I spoke to did not listen to what I was saying and started to get rude on the phone.

  • eljoness3 Ellie Jones (@eljoness3) reported

    Worst service ever! @VodafoneUK Not had wifi for nearly 4 days when @VodafoneUK are the ones who made the mistake of not setting my direct debit up correctly. Called 10 times and still no further forward.

  • davidrobertsss David Roberts (@davidrobertsss) reported

    @VodafoneUK is it possible to speak to any actual person over the phone as the website is the worst constructed thing on earth?

  • mikey_sk Mikey (@mikey_sk) reported

    @VodafoneUK transferred to another network almost 2 months ago. Cabt access online billing abd never received a final bill either email or post? There is a balance? Is this normal?

  • topfirstaider Ryan (@topfirstaider) reported

    So @VodafoneUK how do I become eligible for #vodaphonetreats been a loyal customer for years!

  • planetf1 Nigel Jones (@planetf1) reported

    Definitely thinking I made the wrong choice starting with #Vodafoneuk in hove. Voda is super in many places and to east side of Brighton (kemptown was even 150-250 Mbps) but this whole area to west is awful. Really bad. Verging on unusable at times ie pages not loading

  • Naomi_Tee Naomi (@Naomi_Tee) reported

    @VodafoneUK I’m trying to cancel an ipad line which I did last month I’m still trying to resolve the issue will be 2 hours soon and I’m getting nowhere fast!

  • hangoutsidmouth hang-out/sidmouth (@hangoutsidmouth) reported

    @VodafoneUK I have now done this but unless resolved today I will cancel the direct debit