Vodafone

Vodafone Outage Report in Prestatyn, Denbighshire, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Prestatyn, Denbighshire, Wales 12/04/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Vodafone Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

  • lyallatron LyallatronCrossing (@lyallatron) reported from Abergele, Wales

    Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

  • MatthewG_685 Matthew Gardiner (@MatthewG_685) reported from Hoylake, England

    @VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect

  • AJTaxis A&J Taxis (@AJTaxis) reported from Bodelwyddan, Wales

    If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

  • bondangel007 Tia Rogers (@bondangel007) reported from Prestatyn, Wales

    @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

  • colintjones Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales

    @VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    @DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.

  • tomaevans Tom (@tomaevans) reported from West Kirby, England

    @VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.

  • Nantaise Yveline Hands (@Nantaise) reported from Rhyl, Wales

    @VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

  • colintjones Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales

    @VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍

  • milonoblet Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • RunnerStephanie Steph The Mummy (@RunnerStephanie) reported

    @VodafoneUK awful #customercare. Sending me threats to be cut off because I haven’t paid. I have paid. Then customer care saying it’s in the wrong place so I’ll have to be refunded and pay again in 2 weeks. I’ve asked 5 times for complaints and been talking for 44 minutes. Joke

  • Dutlish Dutlish (Monique) (@Dutlish) reported

    @VodafoneUK 3rd time they said i have to go to the store again but call them first, gave me a phone number which does not exist. What is going on, fed up with this appalling customer service and still no phone! (2)

  • Ellalouiseken4 ęłłã (@Ellalouiseken4) reported

    @virginmedia No Internet since 11pm last night, issues in the area!!when finally spoke to customer services no help at all and no technician until Friday. 02 and @VodafoneUK we appreciate your mobile data to get us through whilst virgin constantly disappoints. time for a change

  • Pintsizepone Tanya L Cooper (@Pintsizepone) reported

    @VodafoneUK how do I get to chat to customer services? After all you are suppose to be a phone company!

  • iamluckyseven7 Bentley (@iamluckyseven7) reported

    I've contacted @VodafoneUK 3 times since upgrading my phone to simply set up a direct debit. Well, I just had an email to say the balance is over due and that it will affect service and could impact on my credit in future, with no attempt to take a direct debit. Unacceptable 😡

  • _One8Seven1_ Mark (@_One8Seven1_) reported

    @VodafoneUK I was told by a lady on 191 I could easily change my plan to one with more data. I was then told by a man on your “dedicated sales team” number I’d have pay to cancel my current contract and start again. Would be good if you all read from the same instruction manual.

  • HeadlessChickem Headless Chicken (@HeadlessChickem) reported

    Having been a @VodafoneUK customer for nearly 12 years, I switched to @O2 a few weeks ago as part of a @virginmedia new customer deal. It made financial sense but I gotta say, O2’s mobile coverage is painful and frustrating by comparison. Only 17 months until I can switch back 😕

  • JonnyRobinson_ Jonny Robinson (@JonnyRobinson_) reported

    @VodafoneUK My Vodafone has been down for weeks so can’t access it for anything. When will this be fixed? Error code - 2115

  • Gmtom_ Johnson is a Criminal (@Gmtom_) reported

    @VodafoneUK mind telling me why I bother paying for your most expensive """unlimited""" 5g data package when you regularly throttle me down to 10 KB/s?

  • sophevanssss Sophia💋 (@sophevanssss) reported

    @VodafoneUK There are rumours that the iPhone 14 Pro Max has stock issues, mine is due to be delivered on Friday, is this going to take place? Thanks