Vodafone Outage Report in Rhyl, Denbighshire, Wales
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E-mailProblems in the last 24 hours in Rhyl, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Rhyl and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Rhyl, Wales
Latest outage, problems and issue reports in Rhyl and nearby locations:
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Tom
(@tomaevans) reported
from
West Kirby, England
@VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.
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LyallatronCrossing
(@lyallatron) reported
from
Abergele, Wales
Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄
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Yveline Hands
(@Nantaise) reported
from
Rhyl, Wales
@VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer
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Kay Griffiths
(@kayleighnikita) reported
from
Denbigh, Wales
My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK
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Colin T Jones 🎸🎤😎
(@colintjones) reported
from
Rhyl, Wales
@VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
@DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)
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A&J Taxis
(@AJTaxis) reported
from
Bodelwyddan, Wales
If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors
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Tia Rogers
(@bondangel007) reported
from
Prestatyn, Wales
@VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!
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tamara sian
(@tamaragoodwin96) reported
from
Mochdre, Wales
@VodafoneUK ur app is not working again sort it out
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Sion Rhys Wynne
(@sionrwynne) reported
from
Denbigh, Wales
Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ian James Harris
(@lejog52) reported
@GeorgeMonbiot @VodafoneUK I found them a terrible company to deal with. No customer service whatsoever. I had been with them for 13 plus years but never again.
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Grant Grieve
(@Grant_Grieve13) reported
@GeorgeMonbiot @VodafoneUK They are THE worst at customer service. Had a very similar experience. My condolences on all fronts. I was a customer for over 25 years...then they made it difficult to talk to them. On purpose I believe.
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Susan Hughes 🏴🇪🇺
(@SusanGLH) reported
@GeorgeMonbiot @VodafoneUK @tvlicensing was awful when my mother passed away. Pestering and very rude.
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Jay Hampton
(@CitizenSciArt) reported
@GeorgeMonbiot @VodafoneUK @ScottishPower have been just as bad. Been trying to cancel an account for nearly a year, calls and online chat. Just been sent a bill with a year's worth bills in the same envelope for an executor account we didn't know existed.
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Julian Stander
(@giulianoinpiedi) reported
@GeorgeMonbiot @deevybee @VodafoneUK Sorry to hear this. There’s so much impersonal service these days. Do they require a Lasting Power of Attorney?
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Heather #FundOurNHS 💙
(@heather_c_c) reported
@GeorgeMonbiot @VodafoneUK Have had similar problems following a bereavement with Eon Next referring to debt collection agency. In fact most utility companies have been disappointingly bad. Even when they have a bereavement dept. and initially do the right thing, they later **** it up. So upsetting.
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Not too keen on the Nazis...
(@OwenDirkshift) reported
@GeorgeMonbiot @iancooke25 @VodafoneUK Try "Resolver" online. I used them to settle a bathroom issue with B&Q, and it was very useful. Even got me a massive refund.
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Gallags01🇺🇦
(@StigStag1) reported
@GeorgeMonbiot @VodafoneUK They make so many billions (and pay so little tax) that they have zero interest in Customer Service Tbf They really are the worst of a bad bunch Have you contacted @Ofcom Maybe worth a try Good Luck
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Catherina says: #MaskStaysOn
(@justthevax) reported
@GeorgeMonbiot @VodafoneUK Had the same with 02 Germany. Kept telling me I had to cancel through the phone app, or call them on the phone, but I didn’t have my mum’s PIN. A sympathetic call centre agent eventually cancelled the contract and advised me not to pay the outstanding balance.
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Darren Johnston
(@dj_jonty_uk) reported
@GeorgeMonbiot @VodafoneUK We had the same with TalkTalk from my mum's house after she passed away. They racked up £600 to be owed to them, after we told them she'd passed away. Eventually spoke to someone with a heart and got it cancelled. We'll never use Talk Talk for anything now.