Vodafone Outage in Buckingham, England

@VodafoneUK bit poor to want to charge me £49 p/m for 25gb as an upgrade when it’s £42 p/m for 30gb for new customers... doesn’t really shout loyalty does it. :-(

Really quick, compent and helpful support from Jamie-Lee @VodafoneUK tech support for my #gigafast connection today 😃 Thank you #cx #goodcustomerservice

@VodafoneUK you are still getting your Customer Experience so wrong. Messaging me back quickly after my original tweet and ignoring me since is not cool. Time to look for a new provider I think #borednow #cx

@VodafoneUK Spending too much of my life wading through the trash that is your customer service. Been trying to change my mobile plan which should be very simple. You couldn’t get it more wrong if you tried ! Customer experience is very poor #CX

Be ****** to know how @VodafoneUK Claim to have the best signal when it takes 4 days to load an app and not be able to send a text whenever you’re at an event and more than 10 people are there.

@DanteHarker @VodafoneUK really doesn`t help

.@VodafoneUK @VodafoneBiz we moved across to you 4-5 weeks ago and we run live streaming events via our network. However since moving we are constantly receiving a drop in service which is also causing delays in our events. Please call us direct to arrange a solution.

@VodafoneUK Please check account I have spoken to them 30+ times am dealing with exec team but still no joy. Gigafast team won’t help

@GigabitMK @VodafoneUK Don’t bother - installed Monday still not working and Vodafone saying needs to start again 2-3 week wait to be connected old broadband cut off full details here app.tracysimpson/vodafonegigafast

And now @VodafoneUK are telling me I have to wait till the 4th may to get broadband, I run a business from home!!! @CityFibre @GigabitMK @mk_citizen if you’re considering #vodaphonegigafast don’t!!! Customer service is appalling

@CityFibre @GigabitMK @VodafoneUK what a shower of shit!!!! Unbelievable customer service, your tech support are incompetent, if you want Gigafast wait for a different supplier as cityfibre are useless.

Seriously @VodafoneGroup @VodafoneUK you have to be one of the worse customer service providers ever 😡😡😡😡

Looks like @VodafoneUK broadband is down (mk area)

@joobleblob @VodafoneUK No it’s called making fun out of a bad situation. No matter how much you rant and rave it’s not going to change the situation. Have a sense of humour you moron

@VodafoneUK No. The issue is the WiFi coverage in the house. The cabled connection in my home office is good. The WiFi coverage is very poor

@VodafoneUK @AmazonUK I`d treat my sister @VodafoneUK #TuesdayTreats

@VodafoneUK awesome service from Vodafone customer services today. Innovative solution to a problem resulting in a happy customer.

@VodafoneUK @AmazonUK @VodafoneUK #TuesdayTreats I have a very long wish list on Amazon. A cd, toy dinosaurs and dashboard cleaner spray on top so I guess it would treat a few people.

@jleetodd @VodafoneUK @ThreeUK I’ve lots of people saying @vodafoneUK are really bad,I’ve been with @ThreeUK for a number of years never had any problems of them wot so ever.

@VodafoneUK LISTEN YOU GUYS ARE THE DUMBEST NETWORK WHY EVERY MONTH AM I CHARGED AN EXTRA £1 FOR NO REASON YOU GUYS DUMB AS HELL

@VodafoneUK 5G! You can’t even get 2G to work in my area and not answering my personal messages now either. 6 days with no phone signal!

@O2 We are with @VodafoneUK but I know others on @O2 have the same issue look at postcode L40 2QU if you can guarantee good service at the L40 postcode then I will promote.

@VodafoneUK Morning. I've not been able to get a response from the order tracker since placing my order on Saturday. When it does return a response, it says "Sorry this service is temporarily unavailable"

2019-06-24 09:50:03 -Download (Mb/s): 13.40 -Upload (Mb/s): 9.99 -Ping (ms): 65.41 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

Well what about this for stupidity. No Service, no network coverage just sent a tweet to @VodafoneUKBiz @VodafoneUK as this happened last week and they've said they will send a text to confirm it's me. BUT I HAVE NO SERVICE. FFS 🤬 PS Writing this on my PC. #TimetoMoveOn

@VodafoneUK @fosgoodwood I’d take my dad as he’s a massive car fan but never treats himself! 🏎 #5Gamechanger

2019-06-24 09:15:03 -Download (Mb/s): 9.49 -Upload (Mb/s): 9.94 -Ping (ms): 69.18 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

@VodafoneUK I have been dealing with customer services and been told I have to wait. Apparently your company cant do anything about it so I'm escalating it further as this is the 4th time

2019-06-24 09:00:03 -Download (Mb/s): 10.70 -Upload (Mb/s): 9.83 -Ping (ms): 61.70 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest